Évaluations des clients U-Haul Moving & Storage of Cedar Brook

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Cedar Brook

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Hope L. le

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The girl that works at this location is the best can’t say enough

william M. le

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A previous uhaul location gave a veterans discount. When asking about this discount I was informed that Uhaul does not provide any discounts for veterans. Person I spoke with seemed a bit disturbed that I even asked for a discount. Very disappointed.

CHARLES S. le

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Staff was great. Very helpful and got you in and out. Went to a few Uhaul places and by far cedar brook was the best. Again great job

Quadare M. le

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Le client n'a pas laissé de commentaire.

SONYA G. le

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Le client n'a pas laissé de commentaire.

daria M. le

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Before going to this location I called to make sure it was ok I dropped off Our equipment (autotransport) earlier then our contract says. The young man I spoke to at this location was super nice and said yes I can. We headed over there around 9am and pulled up by 910am. we were instructed when I called to pull up outside where return equipment location is and to wait there and somebody will assist us. so we pulled up and waited in truck like sign says. 25.mins later and nobody acknowledging us is sent my husband inside to see what was going on. He said there was 6 people in line and only 1 employee working so he came back out thinking we are "in line" since we pulled.up before some of those people. Boy were we wrong. After a few more minutes of no help I sent him to go stand in the line inside because at this point we have been there for 45 mins with no help! Finally it was his turn inside and the young man came out tool our info unhooked trailer and we were gone in 2 mins. I understand this is not his fault and is a scheduling issue. But at know time should a customer have to sit out there on a truck for 1 hour to drop off equipment. They should have more then 1 employee there to run smoothly.

Richard B. le

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Le client n'a pas laissé de commentaire.

Samantha F. le

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Le client n'a pas laissé de commentaire.

Leonard S. le

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Le client n'a pas laissé de commentaire.

Lorraine B. le

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Great experience

sophia S. le

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the CUSTOMER service i received sucked. The girl Astoult was VERY RUDE to me over the phone. my total was $176 and i was charged over $300. on two separate transactions. Now i cant reach manager or talk to anyone of authority. i keep calling store and no one is helpful. the customer service really sucks. and retraining is needed.

Juan or Karen P. le

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Le client n'a pas laissé de commentaire.

Matthew O. le

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The uhual came missing clips and all dirty. The battery died and left me stranded for couple days. The truck was overall in poor condition. But the employees were very friendly and helpful. They were also very understanding of a bad situation and didn’t have my personal vehicle towed.

Louis C. le

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Great folks

John K. le

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Excellent customer service from your representative and a brand new truce! A+++++

William S. le

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fast & easy !!!

Gilberto P. le

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App didn’t not work properly. Unable to take picture of the odometer to verify the mileage or fuel gauge. Might have been over charged for the extra mileage and gas p

Sherri P. le

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The switching of p/u and dropoff increased gas consumption. I selected a uhaul pickup less than a 1/8th of a mile from my house and was forced to pick up more than 5mi away.

Christopher L. le

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Ivan was excellent throughout the process and I've been highly recommending his services to my friends and family.

GREGORY B. le

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Le client n'a pas laissé de commentaire.

Joanne B. le

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My entire online reservation and rental experiences was exceptional! Kudos to Javoni, and the 2 men working Sunday, Sept 1, 2019. We rented a 10’ box truck which was in top notch condition was ready for us at time of pickup. The cost was affordable and I would highly recommend this location!

Leroy D. le

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Was well pleased with your service

Linda T. le

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Le client n'a pas laissé de commentaire.

Steve L. le

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You were great.

Edward N. le

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keep up the great work and friendly service

Keith K. le

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everyone at this locations was helpful /great staff thanks cedarbrook/berlin location

David P. le

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Le client n'a pas laissé de commentaire.

Anthony B. le

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The people at this location very pleasant and friendly.

Joshua M. le

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This location came in clutch when we needed it. The truck was super easy to handle, and drive through the small city streets in Jersey city. The staff was super knowledgable, and had everything pretty much ready when I got there for pick up.

Craig G. le

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The personal were very professional, knowledgeable and courteous. The U Haul we experienced was excellent and we will return again when the need is present. The price was well worth it for the quality product provided. Thank you!

FRANCIS K. le

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best ever.

Michelle F. le

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Thank you

Thomas K. le

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Everyone was extremely helpful and professional. Would use this location again.

LINDA A. le

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I had one storage unit for three year and two others for a year. I never had a mouse or any live insects in my unit's. The staff are always cleaning the unit yard and are very helpful and friendly.

Levon S. le

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The young nan that helped us when we picked it was awesone.He reallt seems to enjoy his job. The young ladies when we returned the van ciould have been nicer.

John S. le

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Le client n'a pas laissé de commentaire.

linda A. le

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Le client n'a pas laissé de commentaire.

FRANCIS K. le

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best ever, grate people in this store.

Vanessa W. le

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Thank you for providing me a high quality environment in which to store my property for the past year. The staff was always helpful, professional and friendly. I felt like a valued customer. The best!

Derek D. le

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Arrived to unload only to find my unit with a lock on it and office closed. Sunday April 14th at 5:30pm. Even after I was forced to by a lock.

DOREEN F. le

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unit was Infested with bugs.Had household items and furniture stored.Had to throw most of it away due to spider eggs and mice. The manager,Alex is mean and nasty. Needs to be fired. Hated this place!

MILTON T. le

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Nice

Brian W. le

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Amazing Staff!!!! Super friendly and helpful. A++

Bob B. le

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Every think was great. Alex was very helpful.

George L. le

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Very helpful staff; made my move smooth and convenient. Thank you

Mile M. le

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Awesome, Express and professional.

Michael K. le

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Excellent service.

Richard W. le

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Would like anyone from management to confirm that we are paid off and owe no further payments to you. Rich winkler

JUSTIN S. le

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I began to keep my boat and trailer stored at this site in 2010 before U-Haul acquired it. Before than it was a poor site. Since U-Haul acquired it they have made it a wonderful atmosphere.

Crystal S. le

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there was a mgmt change and I was informed that U-Haul could no longer sign for my pkgs. then told it would cost $2/box. asked the mgr if he was willing to lose a customer. Poor, inexperienced Mgmt

Brian C. le

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Excellent staff, easy process.