Évaluations des clients U-Haul Moving & Storage of Cedar Brook

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Cedar Brook

Cote générale :

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Thomas T. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Rosemary E.
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I did not need furniture covers. I returned them to Berlin NJ when I brought the ubox back to be shipped.

Donald B.
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Perfect pickup and dropoff. Even dropped off after hours and the person working there, who was already in his car set to leave when I pulled in to the parking lot, stopped to help check in the trailer I rented.

Jermaine F.
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With the flexibility to return vehicle's via mobile, ensure that this vehicle has been returned to the location before it is listed as available.

nicole c. | Expérience générale |
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My only complaint was upon move-out. I vacated my unit 3 weeks early and made sure to go into the office both before & after the unit was cleared to explain my intent. Yet, 3 weeks later, I still received a billing reminder. I had to call the office multiple times to get ahold of someone - when I did, they had no record that I'd cleared my unit. Although the matter was resolved, it was frustrating.

PATRICK C.
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Always great service and equipment from this location!

Michael T.
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Easy in easy out

Linda R. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Sheila B.
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very nice location, clean and supplies well stocked. The young man who helped me was very nice and helpful. Will definitely recommend to people.

David S.
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Le client n'a pas laissé de commentaire.

Sean B.
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Best uhaul location and staff I've ever encountered!

Dwight W.
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Le client n'a pas laissé de commentaire.

ROBERT S.
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Le client n'a pas laissé de commentaire.

David H.
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Le client n'a pas laissé de commentaire.

Jonathan R.
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Jiovani 10/10

Roosevelt G.
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Le client n'a pas laissé de commentaire.

Newlin S.
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Friendly and supportive.

Wayne D.
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Le client n'a pas laissé de commentaire.

Ronald D.
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Le client n'a pas laissé de commentaire.

Joe S.
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Le client n'a pas laissé de commentaire.

Mary N.
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Le client n'a pas laissé de commentaire.

rich H.
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Le client n'a pas laissé de commentaire.

holly B.
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Le client n'a pas laissé de commentaire.

Michael H.
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Le client n'a pas laissé de commentaire.

Danielle D.
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I always like how easy you guys make everything; everyone was nice, everything was great. Keep on keeping' on, you're doing great.

Jason M.
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Le client n'a pas laissé de commentaire.

Roxanne M.
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I had a question about the Van being half electronic. If it was or not?

STEVEN J M. | Premières impressions |
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Le client n'a pas laissé de commentaire.

kevin&emaleen r. | Expérience générale |
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Very happy with your Service

Herolin S.
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Please inform the customer of a switch of location for equipment. I was not notified of the lack of availability until I got to my original Uhaul rental spot. I had to travel 13 miles to the new spot. Lucky I checked in earlier than I was supposed too.

Frederick P.
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Le client n'a pas laissé de commentaire.

Christian Q.
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Le client n'a pas laissé de commentaire.

William L.
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Your customer service people were excellent.

Albert B.
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Service rep was excellent- friendly and professional- reviewed all aspects of rental and answered all questions

David K.
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Le client n'a pas laissé de commentaire.

Joel T.
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See above.

Charlotte G.
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Very nice young man who assisted me on Sunday.

Gary K.
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When I arrived, the only person there was working on a hitch but I didn't know that until I found him there. If he was busy, at least acknowledge my arrival with a shout of 'I'm a little busy but will be right out' or something. The trailer was very rusty and did give some of my tarps marks. If I didn't use tarps, it would have been on the furniture.

rosa F.
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Le client n'a pas laissé de commentaire.

LORI D.
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I tried to do everything online but when I arrived and attempted to sign in to get the vehicle it glitched multiple times. Thank goodness and employee was there to help. He was very mice and expedited they process for me.

Charles F.
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Last minute need of truck and storage. We are 3 hrs. away they made it possible for a huge problem to be a easy task. Thank You very much. These are the times in live people remember God bless you guys

Gregory L.
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Agent was very nice and helpful

David G.
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Le client n'a pas laissé de commentaire.

Robin G.
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Le client n'a pas laissé de commentaire.

Peter G.
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Excellent Professional A++++++++++

Bridget K.
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Le client n'a pas laissé de commentaire.

Carol M. | Expérience générale |
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Jovanni Mercado went out of his way to be helpful. Any time I went in all the staff were professional and friendly any way needed. I would highly recommend Cedarbrook for uhual rental amd as a storage facility.

Jeffrey L.
Évaluation :

I have been a frequent U haul user over the years. This has been the worst experience I have had. Not this shop, just the whole Uhaul treatment this day. Had made a reservation in Sommers Point, got there, found out it was moved to Egg Harbor TWP. Drove there to find out they didn't have Equipment I had reserved. Manager would not make an accommodation for me. Said I could drive to Absecon where he had Equipment. So mad I left. Called Cedarbrook location because I was going that way. He had one. Yea! Poor guy was so swamped, after doing paperwork, I drove around hooked up trailer myself. Waited 20 minutes for him to come make sure everything was ok. Took care of my business and dropped unit back at Cedarbrook, parked in the same spot I took it from. Unhooked it myself. And what did I get? CHARGED $21.13! Overnight drop off. ALL YOU HAD TO DO IS WALK OUT AND MAKE SURE IT WAS THERE! BULL****. You need to take that fee off, please. Jeffrey LaBarth

Regina B.
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Everything was fabulous! Wonderful Service from pick up to drop off. Thank you Cedarbrook U-Haul.

Jorge A.
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Le client n'a pas laissé de commentaire.

Kevin W. | Premières impressions |
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Customer service advisor staff was great and very helpful.

Gabriel W.
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I purchased the circular lock (the one that has a key) for the UHaul, but it did not fit the lock as intended. I had to to some maneuvering in order to make it work.

VLAD Z.
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Le client n'a pas laissé de commentaire.

Kathleen K. | Expérience générale |
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I also contracted to rent a cargo trailer through that facility. Your staff was polite, knowledgeable, and super helpful. Could not have asked for better service! Thank you.

Vincent C.
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Le client n'a pas laissé de commentaire.

JOHN B.
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Le client n'a pas laissé de commentaire.

Don J.
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The person renting me the truck was extremely rude, made me wait repeatedly while another customer left the store and came back, then lied to me when I knew that customer had already left for good and made me wait even longer...he was also rude upon my return...I will never rent from here or probably uhaul again

Perry M.
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Le client n'a pas laissé de commentaire.

Lawrence Z.
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Le client n'a pas laissé de commentaire.

Bill L. | Premières impressions |
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Le client n'a pas laissé de commentaire.

BRUNO B. | Premières impressions |
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The gate for the drive up storage needs to be fixed. Other than that, Ivan was 5 stars.

Lynn B.
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The manager of this location is amazing!! When we first moved into this town we rented from them for the truck. It was an amazing experience. Now just a simple move and trailer rental went even better. One recommendation to Uhaul as a whole is to simplify your website/online (phone) ordering. I was using my phone to order and it was confusing to me when it came to the add on services. It should be clearer that they are options and not something that will be automatically added.

Kathleen K. | Premières impressions |
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Govanni and Ivan were super helpful. Couldn't ask for better service

BRUNO B.
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Le client n'a pas laissé de commentaire.

Rahiim C.
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Le client n'a pas laissé de commentaire.

Jeffrey N.
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Le client n'a pas laissé de commentaire.

William B.
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Clean and very efficient

Marie G. | Expérience générale |
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Staff very friendly and helped me whenever I had a problem

Biazotty R.
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Keep safe and keep the great customer service that was giving

Joulian W.
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I called and made a reservation. The agent told me it would be $141 . When I got there on Sat they told me that price was no good and the new cost was double. Not happy might never go back and definitely tell my friend. Not sure what happened.

nicole c. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Elba G.
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Great customer service an quick

edward D.
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Fast easy

Russell M.
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Pleasure using this company. I have used it several times in the last year.

Marianne K.
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Fantastic customer service in and out! Dealt with two separate employees that made this the easiest rental ever. Don't go anywhere else. U Haul Moving and Storage Cedar Brook is definitely your place. God Bless

Eric J.
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The staff was very pleasant and helpful. It was an easy process. Thanks!

Robert H. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Valerie W.
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Le client n'a pas laissé de commentaire.

Scott K.
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Nothing Very smooth experience!!

Joel T.
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The online website claimed we had 72 miles included in our price. When I dropped the truck off they claim I only had 59 miles allowed and I was .4 miles over resulting in an extra charge of $.17. I don't care about $.17, but the online experience was extremely frustrating and it needs work.

Joseph M.
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Le client n'a pas laissé de commentaire.

Eva H.
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This location was convenient and clean. The person I connected with was very helpful. I'd recommend

Daniel B.
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Le client n'a pas laissé de commentaire.

Michael M.
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The Mgr was very helpful. Showed us what we needed to safely move 730 miles.

Guy R.
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Le client n'a pas laissé de commentaire.

LAURA M. D. | Expérience générale |
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The only issue I had was some damage from mice. I think more could be done to control rodents. Overall a positive experience. Would use this facility again.

Silvio T.
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After hours returning instructions was NOT EXPLAINED accordly, I was charged for AFTER HOURS LATE FEE in spite truck/keys was dropped BEFORE Expiration hours committed.

Janet S.
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Le client n'a pas laissé de commentaire.

William U.
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Le client n'a pas laissé de commentaire.

Steven L.
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Le client n'a pas laissé de commentaire.

Suzanne L.
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Would have been nice if employee helped us find our van. He sent the customer before me out back & his was in front. For me there were 4 vans out front so I just had to check each one. Overall good experience. Very friendly & van I got was brand new!

Andrew M.
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Le client n'a pas laissé de commentaire.

Karen H.
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Le client n'a pas laissé de commentaire.

dave A.
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Le client n'a pas laissé de commentaire.

Michael B.
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Le client n'a pas laissé de commentaire.

THOMAS A. | Expérience générale |
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I had an issue with mice in my unit.

Brian C.
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Le client n'a pas laissé de commentaire.

Pamela C.
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Over charged and the truck broke down costing me additional expenses for my return ride and expenses to pay others in a rush to remove my belongings

Susan L.
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Le client n'a pas laissé de commentaire.

joseph w. | Expérience générale |
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The staff at U-Haul of Cedarbrook were all incredibly professional, polite, and knowledgeable. The facility was clean and well maintained.

Colleen P.
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Le client n'a pas laissé de commentaire.

kenneth U.
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Person at counter was great wish all your counter people was this polite and helpful

kenneth U.
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Person at counter was helpful and took time to review charges

Joe S.
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Le client n'a pas laissé de commentaire.

William L.
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Offer discounts and make client aware of all fees, especially the ‘after hours dropping fee'.

MARTIN F. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Colin M.
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Le client n'a pas laissé de commentaire.

Michael F.
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Le client n'a pas laissé de commentaire.

Annette W.
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Le client n'a pas laissé de commentaire.

Stephen J.
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I understand you want to sell insurance but asking the same QUESTION on the forms THREE times is ridiculous

Anthony D.
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I can't think of anything I would change, my experience was THAT good! Jovanni made everything seemless and was extremely helpful. I would absolutely go out of my way to use this location again.

Sharon N.
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Le client n'a pas laissé de commentaire.

Harold J.
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The person who checked me in was very friendly and helpful.

JESSE C.
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Very Satisfied! Everything worked out perfect!

rich c. | Expérience générale |
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Things at Cedar Brook have improved a great deal under Jovani Mercado. It also helps a great deal having the new service center. I would recommend to anyone.

Barbara R.
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Le client n'a pas laissé de commentaire.

Robert H. | Premières impressions |
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Jiovani was Great answered all our questions he was friendly and professional will recommend him to everyone who needs the service thanks for a great experience

Karen C.
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Great Customer Service and for me the location was great ! Thank you

Thomas L.
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Made it so easy to rent ! Friendly staff also

Victor A.
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Every thing was very good thank you

Kimberli B. | Expérience générale |
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Facility is clean and maintained well.

diana b. | Premières impressions |
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Daniel was very helpful.

Bill N. | Expérience générale |
Évaluation :

You should maintain the rates on a yearly basis

Leroy D. | Expérience générale |
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Was well pleased with your service

FRANCIS K. | Expérience générale |
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best ever.

Michelle F. | Expérience générale |
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Thank you

LINDA A. | Expérience générale |
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I had one storage unit for three year and two others for a year. I never had a mouse or any live insects in my unit's. The staff are always cleaning the unit yard and are very helpful and friendly.

FRANCIS K. | Premières impressions |
Évaluation :

best ever, grate people in this store.

Vanessa W. | Expérience générale |
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Thank you for providing me a high quality environment in which to store my property for the past year. The staff was always helpful, professional and friendly. I felt like a valued customer. The best!

Derek D. | Premières impressions |
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Arrived to unload only to find my unit with a lock on it and office closed. Sunday April 14th at 5:30pm. Even after I was forced to by a lock.

DOREEN F. | Expérience générale |
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unit was Infested with bugs.Had household items and furniture stored.Had to throw most of it away due to spider eggs and mice. The manager,Alex is mean and nasty. Needs to be fired. Hated this place!

MILTON T. | Expérience générale |
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Nice

Brian W. | Expérience générale |
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Amazing Staff!!!! Super friendly and helpful. A++

Bob B. | Réservation |
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Every think was great. Alex was very helpful.

George L. | Expérience générale |
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Very helpful staff; made my move smooth and convenient. Thank you

Mile M. | Réservation |
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Awesome, Express and professional.

Michael K. | Expérience générale |
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Excellent service.

Richard W. | Expérience générale |
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Would like anyone from management to confirm that we are paid off and owe no further payments to you. Rich winkler

JUSTIN S. | Expérience générale |
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I began to keep my boat and trailer stored at this site in 2010 before U-Haul acquired it. Before than it was a poor site. Since U-Haul acquired it they have made it a wonderful atmosphere.

Crystal S. | Expérience générale |
Évaluation :

there was a mgmt change and I was informed that U-Haul could no longer sign for my pkgs. then told it would cost $2/box. asked the mgr if he was willing to lose a customer. Poor, inexperienced Mgmt

Brian C. | Expérience générale |
Évaluation :

Excellent staff, easy process.

Non reviews have been submitted for this location.

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