Customer Reviews for U-Haul Moving & Storage of Cedar Park

3 787 évaluations

700 S Bell Blvd   Cedar Park, TX 78613
(On Hwy 183 between Cypress Creek and Buttercup Creek)

(512) 335-9261

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(512) 335-9261

700 S Bell Blvd
Cedar Park, TX 78613
(On Hwy 183 between Cypress Creek and Buttercup Creek)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Best service ever. Thanks Pam!!!

Wilbert C. 
Évaluation :
5

The lady that gave me the rental provided amazing service. Returning after hours was fast and easy using the app.

Marcos K. 
Évaluation :
4

It was difficult to get a location closer to me. Every time I chose a close location, the confirmation came back with a location further away. As a result I had to pay extra in mileage. It resulted in double the mileage. Very disappointing.

Richard G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yu-Ren L. 
Évaluation :
3

Although it was a new track there was far too much play in the steering wheel and the whole time I drove it I was terrified but I had things that I had already made appointments for. Driving it on the freeway and in the hills was dangerous. I have other problems with the entire situation but it's already been discussed

DANA W. 
Évaluation :
5

I was extremely pleased with my experience and this location is wonderful!

Greogary C. 
Évaluation :
5

I have been renting equipment and trucks from location of U hail for the last 6 years. The professionalism of staff , clean , well maintained equipment are consistent aspects.

VIVEK G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Claudia H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary C. 
Évaluation :
5

Easy return. Friendly service.

Christopher M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael T. 
Évaluation :
5

Smooth process! Good experience :)

William W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paulina Z. 
Évaluation :
2

The manager was Kurt. I have never rented a truck and her tone was Kurt. When returning the truck, she had a trainee teaching her how to ask questions etc. When the trainee asked What should of being a question Instead of a statement: did you hear any noises. I thought she was making a statement not a question. And I asked to clarify and manager told me I should “listen” instead of talking. I thought it was rude and condescending to me! I am older and customer service should be more respectful period. That Kurt tone and interaction should not take place while training an employee or ever. She was rude period. I will NOT recommend this location.

Sonia C. 
Évaluation :
5

One of the best experiences renting a uhaul... If not the best! The ladies were friendly and quick. Would definitely utilize this location again if needed. Truck was clean and ran great. Thanks for a seamless, stress free rental. We have used another location off of Crystal Falls in Leander and that was the worst experience.

Jamie B. 
Évaluation :
5

One of the best Uhaul experiences ever. Christy, Pam, Mya, and Nicole all helped me cheerfully and respectfully. So professional and courteous; they represent the best of Uhaul.

MARY A. 
Évaluation :
5

The whole experience was great! Your staff was friendly and super helpful and we were in and out in less than 5 mins both times.

JACOB P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dony V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hugh S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith H. 
Évaluation :
3

Not a good customer service

Marcelo D. 
Évaluation :
5

I think the lady who at the counter on the 9 th April at 5 pm Was courteous and out going It was an excellent job done by her and made things very easy with all the stress I went through in moving

Avi F. 
Évaluation :
5

Pleasant experience

Duane C. 
Évaluation :
3

After hours return was not working for the website return. Directions should be included on inside of drop box. It was inconvenient to contact customer service rep and wait to be assisted

camille canaby C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kevin P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gabriel A. 
Évaluation :
5

Friendly folks and very helpful.

Larry C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DOREEN J. 
Évaluation :
5

I don't remember her name but she was so sweet and nice and funny!

Janae B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

julie H. 
Évaluation :
5

When we first made the reservation, we were given a confirmation for another pickup location. We had to go about 5 miles out of our way during a busy morning and it was very frustrating. We were not notified of the change through email or by phone, we had to be unpleasantly surprised!

Troy V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Barbara D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle T. 
Évaluation :
5

Great personable office staff!

Sean W. 
Évaluation :
5

I don't think you have to do anything. Crystal was a joy and very helpful. She supplied everything we needed and got us on the road quickly.

Christina F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebekah S. 
Évaluation :
4

Great Staff !! Decent vehicle with no problems. Had the vehicle 4,5 hours (6 hr rental) drove less than 30 miles, Paid over $80.00.

Kent T. 
Évaluation :
5

Everyone at this location was top notch and helpful.

Thomas T.  |  Expérience générale 
Évaluation :
5

The staff are friendly and professional… a far cry from the 620 location. I will be renting from here now on.

Kimberly J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT A. 
Évaluation :
5

Everyone was top notch at this location.

Thomas T.  |  Premières impressions 
Évaluation :
5

Great service and the panel van we rented was a great vehicle. Merci encore.

Melissa H. 
Évaluation :
5

Everyone was friendly and helpful.

Michelle J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Holly S. 
Évaluation :
5

The location was clean and friendly

Tyler H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth P.  |  Premières impressions 
Évaluation :
5

The ladies helped with all my questions. I also got to watch them greet customers with a smile.

RAE R. 
Évaluation :
5

Having a furniture dolly available would have been helpful.

LLOYD B. 
Évaluation :
4

I sometimes work late at night so nightly access to my unit would be beneficial for me but I understand.

RAE R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HEATHER G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Casey W.  |  Expérience générale 
Évaluation :
5

Two girls that was on duty were the best, invited me in ask what I needed. I will be back to this location

Gary L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth P.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roberto C. 
Évaluation :
1

I did the check-in online and booked a dolly. arriving at the store, I had to check-in again and I didn't have the dolly I booked. I had to make my shift awkwardly by carrying weight. Total lack of logistics on the part of the store.

Daniel L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew H. 
Évaluation :
5

Easy process, clean truck and overall way better then isong home depot!

Christine C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon T.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gerard M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dixie M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN W. 
Évaluation :
3

Fuel gage on van was not reading correctly. It said it was full and then dropped quickly to 1/4 tank. I ended up paying for more fuel than I used and did not get any gas credit even tho the mileage reflected it should have been less.

CORI W. 
Évaluation :
5

Thank you for everything!!!

MARY B.  |  Expérience générale 
Évaluation :
2

Did not have the boxes I ordered in the truck Door was not sealed and caused a leak from rainstorm which resulted in a ruined mattress

Michael F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOMINIC G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas E. 
Évaluation :
5

Most definitely one of the best experiences I've h6 in a U-Haul store! The teams morale was super high! Everyone was super helpful and made the experience easy and fun! As a business owner and a customer it was great to see excellent customer service from beginning to end!

CIERRA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VijayKumar P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KENNETH U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doris H.  |  Expérience générale 
Évaluation :
5

Kristi was awesome. We could not have received better service. She was thorough in giving info and answering questions, always positive and upbeat, made us feel like we were part of the "family" not just another person passing through.

Austin Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jasmine B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURA A. 
Évaluation :
5

Christy was awesome taking care of me. I'll definitely be back

STEVEN JOHN E. 
Évaluation :
5

Awesome customer service

craig M. 
Évaluation :
4

My only issue is that the left fron tire strap wasn't long enough to go around the tire and lock into the ratchet lock. I had some industrial shipping straps and was able to connect to the trailer and secure the vehicle for transport.

GAYLAN L. 
Évaluation :
5

I appreciate everything y'all have done. Merci.

MARY B.  |  Premières impressions 
Évaluation :
5

Great friendly service.

KEVIN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANURAG S. 
Évaluation :
5

Associate at the counter helped me get checked into my storage unit. Overall amazing service.

freudy r.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Orlando V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zachary G. 
Évaluation :
5

The ladies and Cliff were great!!

John S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE C.  |  Expérience générale 
Évaluation :
2

It is very expensive . I just travelled 50 miles by renting this vehicle , and ended in paying 61$ in renting this UHaul pickup truck , and put 7$ for fuel , also they ahve charged 0,69 cents per mile . included in this whole travel .

RADHAKRISHNA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE C.  |  Premières impressions 
Évaluation :
5

Very helpful and friendly customer service from Pamela.

LAUREN C. 
Évaluation :
1

I was charged over $7 for fuel but I returned the truck with the same amount of fuel as when I left. I called Cliff who handled the transaction and he said he would credit my card for the overcharge. I will look to make sure he does credit my card. I have the gasoline receipt. I hope this was an honest mistake.

Nick L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KASSIDY V. 
Évaluation :
5

Easy process. Friendly Service

ANTONIO FITZGERA L. 
Évaluation :
5

The staff at the Bell location in cedar park are amazing! They have a wonderful attitude and are wonderful at customer service. Merci.

Joshua R. 
Évaluation :
5

Friendly people at pickup and dropoff. Thanks!

KENNETH L. 
Évaluation :
5

Great customer service at checkin. Unit was clean and ready.

John R.  |  Online Move In 
Évaluation :
5

Excellent customer service

RALPH R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bonnie V.  |  Expérience générale 
Évaluation :
5

Pam was awesome!

Robert C. 
Évaluation :
3

Would be nice if it was unlimited mileage.

janette S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MOHAMMED M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Starr S. 
Évaluation :
5

Excellent service at this location. Thank you!

TYASHLEY H. 
Évaluation :
1

Honor my reservation as expected without changing details without notification or agreement.

RANDOLPH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AARON O. 
Évaluation :
5

It was a great experience!

DIEGO H. 
Évaluation :
5

Muy satisfecho con todo el personal rapido seguro eficaz

Orlando V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZHAO L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEAN W. 
Évaluation :
5

Struggled with the App. Fortunately, Christy and Porsche were great.

Stewart M. 
Évaluation :
5

Christie was especially helpful and supportive.

Sharon B. 
Évaluation :
5

Easy process and friendly personnel

RAVI Z. 
Évaluation :
5

Staff were exceptionally friendly and helpful! Much better than some experiences I have had at other previous locations. It was a very easy process which I greatly appreciated.

RHONDA V. 
Évaluation :
4

Young lady at the counter was friendly and helpful.

DON M. 
Évaluation :
5

Exceptional customer service! One-stop-shop too. Get everything you need to move at this one location at the best prices (boxes, tape, bubble packing, etc...).

MELVIN J. 
Évaluation :
4

With the exception of the elevator not working, my experience was good.

Kimbla N.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KENNETH A.  |  Premières impressions 
Évaluation :
3

Please fix the elevator. I was stuck for 15 min inside. The intercom system in the elevator does not work.

Michael B.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

rachel h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather T.  |  Expérience générale 
Évaluation :
3

Those working there were pleasant to converse with. I had multiple climate-controlled units during my relocation process due to there not being one unit large enough for everything. One of the units, which unfortunately housed my high-end, real wood and leather furniture, was okay for the first few weeks I was there (I was repeatedly back and forth every day or every few days during this arrival period to know this), but then got excessively humid at some point after those first few weeks and had mice which left droppings all over my belongings (which inevitably means urine as well). There was only my furniture and no food in my unit to attract them. There was a gap of approximately 3 weeks where I did not go to the facility so I do not know when the mice and humidity started in that period. I reported it to the office and it was notated in my file. In the subsequent/final two weeks, there were no new mouse droppings to the best of my knowledge, but the humidity in that unit remained a problem. Now, on top of just the busyness of moving, I am going to have to contend with some sort of clean up and assessment as to where things stand with the furniture. The other two units I had (one of which was for a shorter duration), were fine the entire time I occupied them. This unit with the problems was also the most expensive (being larger). I am not sure what I paid for in that regard...to damage my belongings and add to my workload of relocating?

Renee S.  |  Expérience générale 
Évaluation :
5

Mr.Luke and Miss Pamela are the best they made sure everything went smoothly for me if I ever needed a truck or storage I would definitely go and see them Thanks I really appreciate everything.

David D.  |  Expérience générale 
Évaluation :
5

The whole staff was friendly and helpful! I would continue using this exact location for any future moves in the Austin area. They made the process easy and enjoyable - it was a joy doing business here!

Luis H.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

roxanne h.  |  Expérience générale 
Évaluation :
5

Everything was great!

Roy H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STELLA E.  |  Premières impressions 
Évaluation :
3

After we moved in the door broke off the hinges and almost hit a young man who was helping us move. The man who was on call, not the manager, gave us a pole to hold it up. We were afraid the pole might slip so we didn't go in, except when we had no choice. Just a few days before we moved everything out, the door was finally repaired.

MARY A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andres M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jack T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael T.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lance K.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEVEN H.  |  Expérience générale 
Évaluation :
5

This facility was wonderful to utilize, and the staff were extremely competent, helpful, and provided very professional assistance. I could not have been happier with all of those associated with this UHaul facility. My very appreciative thanks for all.

Timothy D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jack T.  |  Premières impressions 
Évaluation :
5

Andrea and Nicholas were a breath of fresh air after an almost 2100 mile journey and a rocky relocation and UHaul experience prior to arriving at Cedar Park. They were hospitable, kind, helpful, and compassionate making me feel welcomed and valued, particularly in my exhausted state. They made me feel welcomed to Austin and grateful my belongings were being stored at their facility. THANK YOU Andrea and Nicholas!!!

Renee S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca H.  |  Online Move In 
Évaluation :
1

The man that ran the place was very kind and customer service friendly and I enjoyed working with him. Thank you all very much Sheila

Sheila N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen C.  |  Premières impressions 
Évaluation :
5

This was the best experience ever!!! Andrea and Nicholas were top notch! They were friendly, professional and overall genuine helpful people! Great place!!!! I'll definitely be back again!!!

Tara J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sergio m.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David D.  |  Premières impressions 
Évaluation :
1

Did not have the unit I reserved available and had to purchase a more expensive unit. Was given no reason/explanation, people were not helpful

Kaitlyn P.  |  Premières impressions 
Évaluation :
5

Customer rep at counter was fantastic

Eddie M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lorna M.  |  Online Move In 
Évaluation :
5

Andrea and team were awesome! They were always super friendly and helpful!

Brandon K.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christine H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antonio P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher W.  |  Online Move In 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Erica M.  |  Expérience générale 
Évaluation :
5

Online rental was easy and straightforward. Unit is clean, although one lightbulb was out. Only snag was not realizing that I needed a remote to get back out before I went in the first time. Very curious that there isn't a keypad on the inside, too. Staff was very friendly and got me out quickly, though.

Jenny S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherree M.  |  Expérience générale 
Évaluation :
5

The staff was very friendly and helpful even though it was almost closing time when I arrived. Both team members that helped me made sure I had everything I needed and stayed to help me with my rentals. I'm happy I decided to go there during my moving process.

Casunique R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wade M.  |  Premières impressions 
Évaluation :
5

Even though there was a snag with my reservation and I misjudged the size of my storage unit, had to get the next size up, the staff was super friendly and extremely accommodating considering how busy they were.

Christa W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie S.  |  Expérience générale 
Évaluation :
5

100 % Above & Beyond………!!!

Brenda M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa M.  |  Expérience générale 
Évaluation :
5

Excellent all around. I also really like the guy that ran the place - very helpful, knowledgeable and cool human.

JESSE B.  |  Expérience générale 
Évaluation :
5

The manager at the front desk was great to work with. Both knowledgeable and friendly! The employees were very friendly too.

Kim H.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Connie & Paul S.  |  Expérience générale 
Évaluation :
5

Andrea provided absolute friendly, helpful and professional assistance when I interacted with her. The complex is clean and we'll maintained. Every aspect of my intitial and following visits have been comfortable. Highly recommend this business.

Joe R.  |  Premières impressions 
Évaluation :
5

Awesome experience!

Jay N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean R.  |  Expérience générale 
Évaluation :
5

Andrea and nick and there staff were very helpful and nice and very helpful 👍👍👍

Benjamin c.  |  Premières impressions 
Évaluation :
5

Awesome! Thanks for all the help!

Jay N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole H.  |  Expérience générale 
Évaluation :
5

Manager was fantastic. Very helpful and answered all my questions.

Jacqueline D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEXTER J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas C.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pioneer A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

roxanne h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dirk G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

laurie g.  |  Expérience générale 
Évaluation :
5

I have rented many storage units over the past 20 to 30 years. This facility was always very clean very secure the people were friendly. I would highly recommend this to anyone.

Charles W.  |  Expérience générale 
Évaluation :
4

Clifton was a pleasure to work with. R/A

ROY A.  |  Premières impressions 
Évaluation :
5

One of the best experiences I've had with a company period. Andrea is one of the kindest to have ever encountered at any business. I would recommend this specific U-Haul location to anyone!

Travis B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Davalon T.  |  Expérience générale 
Évaluation :
5

Andrea was terrific. Signing the move-in paperwork was quick and easy. Andrea was also able to accommodate my need for a larger unit. Great experience.

Monica M.  |  Premières impressions 
Évaluation :
5

Best. Ever!

Alejandra A.  |  Premières impressions 
Évaluation :
5

I can't say enough good things about this facility. I first used them to rent a truck a few years back and then recently needed their storage. The team was so nice and accommodating. Je les recommande fortement!

Malynda G.  |  Expérience générale 
Évaluation :
5

Andrea and her team were so helpful and friendly.

Michael M.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Deja H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gihan F.  |  Premières impressions 
Évaluation :
5

Andrea Maxwell is so awesome and kind, would definitely this location in particular to anyone because of the customer service!

Travis B.  |  Premières impressions 
Évaluation :
5

The battery did not hold a charge so they comped the gas and offered me a $25 credit on my next rental. Very nice people

James F.  |  Premières impressions 
Évaluation :
4

The people who run this place are top notch!

Zach W.  |  Premières impressions 
Évaluation :
4

The girl that assisted with checking out was excellent. The guy when I checked in had a superiority complex. I am senior management in a multi million dollar company. Yet I don't feel the need to talk down to people. I have no idea what his title was, but hopefully he can learn some manners before he's given a team to lead. Respect is earned.

Tezra B.  |  Expérience générale 
Évaluation :
5

Andrea was super nice and very accommodating. We showed up with a uhaul full of stuff and she helped us get the perfect storage unit!

Brandon K.  |  Premières impressions 
Évaluation :
5

My experience was great from start to end. The team in Cedar Park was amazing to work with.

Kevin W.  |  Premières impressions 
Évaluation :
1

The night shift guy was rude. He gave me a hard time for coming in the opening gate while he was walking out of it. The guy seems like he's going through relationship problems. He just so quickly to lose his cool on customers for no reason. Please, watch any surveillance available to examine the evidence. I think him working with his girlfriend and staying on Uhaul's property, its becoming a hazardous working/sales environment.

Joseph S.  |  Expérience générale 
Évaluation :
5

I am extremely glad I picked Uhaul to store my belongings. From the moment I walked in to get everything confirmed it has been amazing. Andrea was so helpful. She has gone above and beyond what I ever expected. There's a lot of places to choose from. I'm glad I chose here.

Kraig M.  |  Premières impressions 
Évaluation :
5

This was the best customer service experience I've had in many years. This is a really well run business and the folks running it are kind and conscientious. The facility is very secure, well-maintained, the restrooms are clean, and it is also well lit. Great experience!

Dodson C.  |  Expérience générale 
Évaluation :
5

Every person I spoke to on the phone and at the location was knowledgeable, helpful and courteous.

ALEJANDRA R.  |  Expérience générale 
Évaluation :
5

Truly, I don't know we're to begin! During he toughest time in my life which includes divorcing after 16 years of marriage, living in temporary housing with my 15 year old son, and 11 year old daughter, to finally moving to our new residence, Andrea, Nicholas, and Jade ate angels here on earth! With a grateful heart I sincerely thank you for your compassion, professionalism, and making us believe that you truly care. Not only will I highly recommend your facility, I'm going on Yelp! You guys rock...keep up the great work.

Stephanie S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Habib R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul V.  |  Premières impressions 
Évaluation :
5

Everything went smoothly for our move-in and move-out. Movers could access area without any difficulty. This met our need for storage.

Deborah G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory T.  |  Online Move In 
Évaluation :
5

The staff at Cedar Park TX UHaul, 700 S Bell Ave have been great!

MARY M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry B.  |  Premières impressions 
Évaluation :
5

Special thanks to Mason and others who were very accommodating, answering all our questions in a positive and professional way. Great team!

Robert Y.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gail k.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David T.  |  Expérience générale 
Évaluation :
2

I don't think I would do it again. Poorly trained personnel and leaky roof.

debra t.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valorie F.  |  Expérience générale 
Évaluation :
5

Thank you...your staff at the Cedar Park location is FANTASTIC! Always friendly, knowledgeable and helpful. I'll definitely use you for any future storage needs.

Leslie C.  |  Expérience générale 
Évaluation :
1

I am very disappointed with my experience. I had to call 3 times for a reservation and even then when I arrived there was no record of my rental. Seriously? There was also no ability to email me the contract - or so I was told; except I got one of them by email after I rented and it was the wrong one. Really upsetting.

Jennifer n.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donna r.  |  Premières impressions 
Évaluation :
5

all the employees they be nice people Exellent!!!

Nora I.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tara D.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IRENE ROBIN W.  |  Expérience générale 
Évaluation :
5

The staff has always been excellent, from resident managers to the office help.

JAMES H.  |  Expérience générale 
Évaluation :
5

Mrs. Maxwell was really helpful. The facility was kept in really good condition and I never had any issues at all.

Juan M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jed B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAREN T.  |  Expérience générale 
Évaluation :
5

The easily accessible carts made moving our thiings from the truck to the unit easy. Otherwise it would have been a nightmare.

Louann H.  |  Premières impressions 
Évaluation :
5

The staff was AWESOME. A pleasure to do business with.

KAREN T.  |  Premières impressions 
Évaluation :
5

We were very satisfied with all aspects of storing our goods until a garage became available at our apartment complex.

Ronald N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AGUSTIN S.  |  Expérience générale 
Évaluation :
1

Worst customer service we ever received, in particular by the manager Nick. He was extremely rude and unprofessional. We were charged for using the trash without previously being told or emailed.

R.J. R.  |  Expérience générale 
Évaluation :
5

Staff was very friendly and helpful.

DAMON D.  |  Expérience générale 
Évaluation :
3

The price is a bit high, trash wasn't picked up frequently seemed to be overflowing most of the time. Locked dumpsters weren't convenient. security gate seemed to be broken frequently

KIMBERLY G.  |  Expérience générale 
Évaluation :
5

They were always helpful with my payment being accepted on the phone when I was unable to come in.

Mary P.  |  Expérience générale 
Évaluation :
5

Outstanding customer service

DAMON D.  |  Premières impressions 
Évaluation :
5

All of the staff including the general manager were wonderful and very helpful. I will definitely be recommending future clients.

Wendy L.  |  Premières impressions 
Évaluation :
5

Good experience with this location.

Margaret G.  |  Expérience générale 
Évaluation :
5

Always great customer service!

Alesia C.  |  Expérience générale 
Évaluation :
4

The only issue I had was times during the summer when the climate control was not working as intended, and the temperature became very elevated. When I reported this to the office, it was fixed.

carol t.  |  Expérience générale 
Évaluation :
4

Thanks

Denise C.  |  Expérience générale 
Évaluation :
5

appended work.

Johnny S.  |  Expérience générale 
Évaluation :
1

team not prepared, computer system down, came back to get my locker, they had done nothing, they had info,. They did not tell me ahead of time, lock was specific, of course you had one overpriced

John R.  |  Premières impressions 
Évaluation :
5

Above and beyond customer service. Very friendly staff. Very pleased with service. Merci.

Blaine W.  |  Premières impressions 
Évaluation :
4

Automatic payment method wasn’t set up even though I asked for it to be.

Katie L.  |  Expérience générale 
Évaluation :
5

Wanda was extremely professional and helpful!

LISA B.  |  Premières impressions 
Évaluation :
5

Nicholas, Andrea, and Wanda were very friendly and helpful. Clean, climate controlled storage unit. I will return here to rent again.

matthew p.  |  Premières impressions 
Évaluation :
3

The first lady that helped rented a space that was too small for my trailer. After about 30 minutes of trying to park it I gave up and went back in. The manager gave me a bigger space after that.

Stephanie S.  |  Premières impressions 
Évaluation :
5

Good people. Stay in a good mood although dealing with public constantly. Much appreciated.

VICTOR M.  |  Expérience générale 
Évaluation :
5

It was three people at the front desk a guy and two ladies and they were amazing. Great personalities very helpful. I recommend going to this location. Thank you guys

CHRISTA S.  |  Premières impressions 
Évaluation :
3

Truck size was changed unexpectedly at the last minute by Uhual. Truck pickup location was changed unexpectedly at the last minute by Uhual.

JUAN T.  |  Premières impressions 
Évaluation :
5

explain evriything very good

conde a.  |  Premières impressions 
Évaluation :
5

Great Service! Helpful... Thank you!

emad r.  |  Premières impressions 
Évaluation :
5

My U box delivery went smoothly, the staff was kind and helpful!

Donna M.  |  Expérience générale 
Évaluation :
5

Super friendly personnel!

Anna P.  |  Premières impressions 
Évaluation :
5

Outstanding & very helpful employees. You need to give Clifton and Matt a big raise. They were great. I will definitely refer friends and customers to this location. Thank you.... Katherine Hill

Katherine H.  |  Premières impressions 
Évaluation :
4

Friendly and helpful staff.

Tamara E.  |  Expérience générale 
Évaluation :
4

Le service à la clientèle était génial. The facility is modern and accommodates lots of different storage needs. The door on our unit was hard to lift but the unit was clean and easy to access.

Tamara E.  |  Premières impressions 
Évaluation :
5

Great service and friendly staffs.

ASHLEY A.  |  Expérience générale 
Évaluation :
5

The gentleman was awesome! He helped me check in after a day of packing. It was a pleasant experience!

Jeri K.  |  Premières impressions 
Évaluation :
5

Glenda did an amazing job accommodating us, even though we came in without a reservation. She was very friendly and courteous, and quickly got us squared away. I will definitely use this location agai

Andrea T.  |  Premières impressions 
Évaluation :
5

Excellent and quick service!!!

DANIEL G.  |  Expérience générale 
Évaluation :
5

Glenda I want to thank you very much for being the awesome manage you are,you are on top of things at all time, I felt very secured and safe, I would recommend you to everyone I know, keep up the good

Christina I.  |  Expérience générale 
Évaluation :
5

I have rented storage units, pods trucks and car dolly from from U- haul at 700 S Blvd Cedar Park Tx. for the last 5 years and I have been very pleased , I couldn't ask for a better manager Glenda .

Christina I.  |  Premières impressions 
Évaluation :
5

Very nice people

Kimbla N.  |  Premières impressions 
Évaluation :
5

I will use U Halhal every time I need to storage a y items.

Martha f.  |  Expérience générale 
Évaluation :
5

I didn't need the unit for long, but it was perfect for my needs. The staff were very accommodating.

Carolyn K.  |  Expérience générale 
Évaluation :
5

Carts were very helpful in moving boxes and items to the 2nd floor. Our space was not air conditioned when we rented however that was added during our stay.

James N.  |  Expérience générale 
Évaluation :
5

Glenda went above and beyond to help with everything she could. Je la recommande fortement.

JOHN H.  |  Expérience générale 
Évaluation :
5

I had no problem with anything with the facility or staff i would definitely recommend this u hall for storage to my friends

Nancy O.  |  Expérience générale 
Évaluation :
5

This place was very courteous to me and was there when I needed a place to sore my things. Thank you very much. I really like the staff truly cared and was always on hand to assist me. Merci

BERTHA J.  |  Expérience générale 
Évaluation :
2

They auto drafted almost $700 from my acc at the 620 address w/ out my authorization. Never got anything resolved like I was promised. The guy working last Saturday was a smartass wouldnt let me rent

JEFF B.  |  Expérience générale 
Évaluation :
5

Thank you for your efficiency and expedited service in renting a until with you all. Keep on keeping on! Lisa Star

Lisa s.  |  Réservation 
Évaluation :
5

The staff was helpful and when issue happened.

Aaron T.  |  Expérience générale 
Évaluation :
5

Thank you Brandon

Susanne m.  |  Réservation 
Évaluation :
4

i dealt with Reggie a few times and every time he was just great.

MAX R.  |  Réservation 
Évaluation :
5

Bravo!! To management, MS Kennedy and Mr Reginald, you have the best staff and the (I think) greatest storage rental facility in the world!! Altho, I was sorry to see the other Reginald go:(

Catherine D.  |  Expérience générale 
Évaluation :
5

Good customer service and excellent location

GUSTAVO M.  |  Expérience générale 
Évaluation :
4

Although our experience in Cedar Park was good, our U-haul experience with the Lufkin dealer was horrible to the utmost! And the phone call experience was as horrific!! The Longview manager was GREAT

Felicia M.  |  Expérience générale 
Évaluation :
5

Reginald made completing my reservation enjoyable!

Catherine D.  |  Réservation 
Évaluation :
4

GOOD SERVICE

GUSTAVO M.  |  Réservation 
Évaluation :
1

I will not use you again

NANCY T.  |  Réservation 
Évaluation :
1

You did not have my reservation, didn't really seem to care, stated you looked up availability in your computer and "assured" me that you spoke to the Round Rock facility for availability. Lies.

NANCY T.  |  Réservation 
Évaluation :
5

Excellent staff, clean, secure and safe. Would highly recommend this storage facility.

JAMES M.  |  Expérience générale 
Évaluation :
3

.

YOLANDA R.  |  Expérience générale 
Évaluation :
2

We had issues with the ability of getting a trailer in and out of the facility do to the uhaul trucks/ trailer blocking the way and the broken gates. Billing issues from credits and was locked out.

Eric L.  |  Expérience générale 
Évaluation :
5

The construction going on June 12th complicated move-out. I would especially like to thank the younger man behind the desk on Tuesday as he was very professional and helpful and made it easier.

CONNIE O.  |  Expérience générale 
Évaluation :
5

I was quite pleased with your services from the truck to the storage unit. My door was jammed and you were able to fix it on the spot.

Garet F.  |  Expérience générale 
Évaluation :
5

very helpful; we used this place for relocation from Houston to Austin. They were helpful with equipment and extended rentals.

Russell D.  |  Expérience générale 
Évaluation :
3

Yard space too small for big truck; all units are accessed from inside only. No proration in billing. Parking in front very minimal. Other than that, all was worth the trip.

beverly g.  |  Expérience générale 
Évaluation :
5

Had the storage unit for 5 years and not one problem to report. Excellent!

MARCO C.  |  Expérience générale 
Évaluation :
4

The ONLY reason for not giving 5 start is that the main gate seems to be broken a high percentage of the time and navigating the front parking lot can be a real obstacle course.

PETER H.  |  Expérience générale 
Évaluation :
4

Great people

NYRA L.  |  Expérience générale 
Évaluation :
5

Merci.

THOMAS A.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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