Customer Reviews for U-Haul Moving & Storage of Cedar Rapids

2209 évaluations

1550 16th Ave SW   Cedar Rapids, IA 52404

(319) 365-0332

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(319) 365-0332

1550 16th Ave SW
Cedar Rapids, IA 52404

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Had been at this facility since before uhaul acquired it. I had one of the bigger unit's (20×20) and over the past two years my rate was continuously raised until I couldn't justify keeping it. Great staff and I liked the facility.

MIKE B.  |  Expérience générale 
Évaluation :
3

Everything was great except the amount of mice I found in my unit when I moved out. I was disappointed in that. Forced me to clean everything out to make sure I didn't have any in my storage containers

Douglas K.  |  Expérience générale 
Évaluation :
5

I find your staff the most friendly, cooperative, and helpful than many of the businesses that I deal with...And you are consistently that way in person or on the telephone... You are an 11 on a scale of 10... Judith Telenson

Judith T.  |  Premières impressions 
Évaluation :
5

The clerk was so kind, and helpful!

Stacie W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Seth W.  |  Expérience générale 
Évaluation :
5

The unit I reserved wasn't immediately available as the previous tenant hadn't moved out. The staff quickly found another recently vacated unit, ran down and cleaned it so I could move a load in right away.

Teresa D.  |  Premières impressions 
Évaluation :
5

Great staff

William J.  |  Expérience générale 
Évaluation :
4

It was kind of a mix up at first. It was sorted out after awhile and it smoothed itself out.

tony h.  |  Premières impressions 
Évaluation :
1

The new manager sucks I wish that place on nobody

Gary Y.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Okechi N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry T.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Janie W.  |  Expérience générale 
Évaluation :
5

I would recommend UhaulMoving and storage to my family and friends

Cynthia W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phyllis N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Belbiche L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark H.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Keith S.  |  Expérience générale 
Évaluation :
4

I never had the chance to move in I canceled be I move in.

Wilson D.  |  Expérience générale 
Évaluation :
5

Thanks to all of you for the good work and the best service

Sam Y.  |  Premières impressions 
Évaluation :
1

The temperature controlled unit was below 40 and the gate ( not even attached) and doors were unlocked, the nasty lady behind the counter said it wasn't going to be fixed in 3-4 days? How long was I paying extra for nothing at all? This is a very poorly run facility and the manager needs to look at who is taking care of his store!!

Sam K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin D.  |  Premières impressions 
Évaluation :
5

The staff was very friendly and I would refer to a friend

Kristine K.  |  Premières impressions 
Évaluation :
5

Thank you for your service

Takesha R.  |  Premières impressions 
Évaluation :
1

in the few months that I had my storage facility I had a 65 inch smart TV and a boxer taken out of my unit they claim to be the number one in security even stated that I shouldn't need any extra insurance when I filled out that the application to get the unit and yet had to grainy footage to even see who had taken my television on top of that I moved out in July having made my July payment they knew and didn't put anything down got a hold of me in August where I told them that I had moved out a month prior in the locket been off and proceeded to tell me things were fine that they would get it documented only to be really gotten hold of in September with the same issue when saying it for the third time I received an email stating that I was trying to shirk my bill on to someone else which is completely false just letting them know for people that did their their checks and drive-thrus of the facility should have seen that the lock was off let alone the numerous times that should have been documented now I'm to be charged a cleaning fee and I don't even know what because they don't give you any numbers figures or dates I would never recommend your facility to anyone else every time I had to go into the office to make a payment or rent a U-Haul which I also did two times it took forever ridiculous never again!

tanya m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

louann s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shkeyah G.  |  Premières impressions 
Évaluation :
4

We left due to the rise in cost. It simply became more affordable for a shed. One other note, the truck rental operations often impede access to the storage, Perhaps by switching the large truck and trailer parking it would keep the path open? Not a huge deal but more of a safety as truck renters often stand in the open space, which is tight unaware.

DANIEL C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H.  |  Expérience générale 
Évaluation :
5

I had a fire in my building complex. Didn't know what to do about putting the things I could save away. Didn't have but 150 to store and to find someone to help me at that price.but the people at uhaul was truely a blessing because they gave me 1 month ftee. That gave me hope.thank you sooo much

debra b.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jordan M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard U.  |  Expérience générale 
Évaluation :
5

Doorway to inside units very small. Hard to get sofa through.

Chris W.  |  Online Move In 
Évaluation :
1

I was told l would receive 1 free month of rental because I booked a 1 way truck. Was charged full price, and called to rectify twice and was told management would take care of my issue.

Jeff P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard U.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Murlaine M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Aubrey B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mariame T.  |  Premières impressions 
Évaluation :
5

The best experience I've had with Uhaul.

megan R.  |  Expérience générale 
Évaluation :
5

Yes left storage clean no damage  And rental a truck will be back soon. Thank you brain kind caring guy.

les m.  |  Expérience générale 
Évaluation :
5

I liked it because i ran into a little mix up with the lady on the phone when i got my e-mail there was mistakes but when i went it the next morning they fixed issue with no problem.

Brittany L.  |  Premières impressions 
Évaluation :
5

Justin was very efficient and knowledgeable

mary s.  |  Premières impressions 
Évaluation :
2

This location has a mice infestation problem. I've contacted Jessica a many of times about this situation. All she says was she can't no nothing about it but supply mice traps, like really???

shashona w.  |  Expérience générale 
Évaluation :
5

Cedar Rapids U haul was a great experience. The person in charge was extremely welcoming. Also there was one in Olathe, Ks also extremely welcoming.

linda t.  |  Premières impressions 
Évaluation :
5

Justin is the man!

Corinthia F.  |  Premières impressions 
Évaluation :
5

I loved the staff they were very nice and helpful

John C.  |  Premières impressions 
Évaluation :
5

the guy helping me set things up was helpful and really nice. Explained everything simply.

leah b.  |  Premières impressions 
Évaluation :
5

Very helpful and courteous

mary a.  |  Premières impressions 
Évaluation :
5

Both Guys on 16th st. SW. In Cedar Rapids IA was very helpful, nice and thoughtful, couldn't of gotten it done w/o them.

Michelle R.  |  Premières impressions 
Évaluation :
5

Renting a storage unit was a simple process. Excellent service à la clientèle.

Martha K.  |  Premières impressions 
Évaluation :
5

You all were kind polite friendly. It was nice to have someone show where ur unit is before you move in to it. So thank you very much.

jennifer g.  |  Premières impressions 
Évaluation :
5

I had great experience at U-haul moving and storage in Cedar Rapids I will always call on them for my storage and hauling needs Thank You

Greg J.  |  Réservation 
Non les évaluations ont été soumises pour cet établissement.

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