Customer Reviews for U-Haul Moving & Storage of Central Harrisburg

2979 évaluations

520 S 29th St   Harrisburg, PA 17104
(Across from Hornungs True Value)

(717) 232-5961

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(717) 232-5961

520 S 29th St
Harrisburg, PA 17104
(Across from Hornungs True Value)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage du vin

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

Finn H.  |  Expérience générale 
Évaluation :
5

Adrian and his guys were very professional and very friendly. Excellent

Kasim S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ivan H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAMARA P. 
Évaluation :
1

They need to stop to stole the from customer with make some reason.

CHHABI A. 
Évaluation :
4

Better User Experience of website for Moving Labor

Smitha V. 
Évaluation :
5

Very accommodating staff!

Charles C. 
Évaluation :
5

This was the BEST experience with U-Haul we have ever had. Everyone was courteous and took their time; worked with us; had everything we needed when we needed it; and made the experience special. Well done!

Elizabeth L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cindy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAWN T. 
Évaluation :
4

The online rental process is the worst I have ever experienced. We picked a location to insure we did not use a lot of miles. Uhaul switched the location and we used triple our miles that we would have and had to pay for those miles. It is a rip off

Dave L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alvin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Genesis T.  |  Premières impressions 
Évaluation :
5

As of now you are good, the staff is courteous and knowledgeable.

JORGE V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamirah Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charlicia S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTINE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANKLIN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ahmad Z. 
Évaluation :
1

I used multiple services and nothing went the way it should, I know you’ll probably dismiss this but when I went to do a mobile pick up of a truck that I needed at 7am, I wasn’t able to get the truck Even though I came to the location two days before to make sure all was well, had to wait until 9 , no sympathy from the worker, storage unit was wrong size and unavailable, another delay, finally got a unit at a different location, a 4 hour move took 7 hours, I will avoid uhaul at all costs if I can in the future.

Emily J.  |  Online Move In 
Évaluation :
5

Na

Delores M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VERONICA B. 
Évaluation :
1

EVERYTHING!

Tajanea H. 
Évaluation :
2

To expensive...

ROBERT M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

angela a.  |  Expérience générale 
Évaluation :
5

In store help, I think his name was Shane was excellent and friendly. We were served promptly and on our way quickly. Return process was quick and painless. This location is an A+.

Brian F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT A. 
Évaluation :
4

While this location was very helpful and I would probably use it again if needed, my whole experience with this Uhaul rental was the most discouraging and troubling one I have ever experienced. From shifting locations for pickup without prenotification, to failure to confirm location and when I did confirm being provided wrong information.

James A. 
Évaluation :
3

Inside of windshield very dirty and smeared. Ash tray inside truck had cigarette butts in it and was dirty, which was not appreciated by me as a non-smoker Windshield wipers need replaced or cleaned because did not clear windshield well when driving in rain While staff were very busy so service was somewhat slow, they were very nice and knowledgable and helpful.

DAVID W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACQUELINE R. 
Évaluation :
5

Very Good and professional

William C M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PHILLIP L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen C. 
Évaluation :
5

Stephen, Roberto and the ladies at drop off were very nice and helpful. Enjoyed interacting with them.

RICHARD O. 
Évaluation :
5

Great staff. Always kind and helpful.

DOMENICO P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ricky T. 
Évaluation :
5

The service gentleman that we dealt with at pick up and delivery was awesome and very nice ... Would definitely use the service again ... Quick and easy!

Joel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAWRENCE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JIM B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Franklin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HECTOR M. 
Évaluation :
5

Attendants were courteous and helpful. Great overall experience.

Thomas P. 
Évaluation :
5

We were very pleased with this service. Drop off of container, pick up and delivery was all on time and well communicated. We will use this service again. Very pleased

Gary N. 
Évaluation :
2

The box was ne ver delivered on the agreed on date, I had to reapply for another box to be dellivered the next dayo. The Moving help call me on the day they were to be at my house to help load, they texted me the night before saying they will not be showing up. I am still awaiting the refund of my money spent for the moving help which I paid for in advane.

Tony C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darryl R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHeila W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clarissa W. 
Évaluation :
2

I got lucky whenever I went into your location, they told me it was a system issue (everytime I walk into this location they have the same issues). After being told of the system issues your rep told me he would let me know when y'all were up and running again I can go in my car. After waiting 15 mins I started noticing people were coming in your location. Finally when I do go back in I have to wait another 30 mins in the line that has now formed.

NAFIS C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rigo H. 
Évaluation :
5

The rate was a bit salty for a 5x5x10, but location matters.

Vincent B.  |  Expérience générale 
Évaluation :
2

Customer service rep was very rude and ignorant at pickup. Gas was half full when we got it and half full when I returned it but they charged for gas. So disappointed with entire deal

ELIZABETH A. 
Évaluation :
5

The drop-off was seamless

Frederick U. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Darlene H. 
Évaluation :
5

Great customer service, quick process, don't change a thing!

WENDELL G. 
Évaluation :
5

Shane was absolutely wonderful. I had a few unexpected changes and he spoke with me multiple times on the phone ahead of our rental. He was always polite and helpful and made me feel comfortable with the entire experience. Check out took less than 5 minutes in total. Will definitely use again. Merci!

Sara R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jacqueline C. 
Évaluation :
5

On line rental was easy . Only that the battery pot was giving a problem to turn on. But if I need to rent again I will go with your u-Haul company. ðŸ'

Elba R. 
Évaluation :
5

The owner/manager was a great help and got me checked out and hooked up quickly.

TROY B. 
Évaluation :
1

Stop sending me these stupid rental contacts and emails. Hey your paperwork together...I haven't rented from you.

RONALD B. 
Évaluation :
5

Friendly, timely, competent service. Equipment was well maintained. Nice rental experience.

WILLIAM B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslie F.  |  Expérience générale 
Évaluation :
4

High recommend

Chris T. 
Évaluation :
5

Thank you for guarding my stuff.🌌

Eileen B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aubrey P.  |  Expérience générale 
Évaluation :
5

No improvements necessary I just wanted to say how grateful I am to everybody there that helped me get through this week moving very accommodating even offering Dave want allow me to have the vehicle 24 hours if you didn't even have to ask this was the positive shining aspect of my move this week so I'm very grateful for everybody there at U-Haul

lori U. 
Évaluation :
5

S.O.

Icyamae W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW T. 
Évaluation :
5

This is one of the best U-haul in the U.S.A. Everyone is very helpful and hardworking. Thank you for excellent service!

DOMENICO P. 
Évaluation :
5

Had to buy a windshield wiper for it because it was torn about 3 inches.

Karl H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blake W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bimal D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher T. 
Évaluation :
5

Overall, great service

yadira O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christine T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW F. 
Évaluation :
5

Everything was efficient and easy.

DALE B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

GERRY O. 
Évaluation :
5

Shane Bohn was amazing. He knew everything he was supposed to and more. Great sales men and extremely helpful. He made our experience great.

DAQUANN M. 
Évaluation :
5

Great Job from pickup to return!! Kudos to the staff for a fabulous experience!!

Steven H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELAINY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
3

I didn't like the fact that I had to do everything with my phone. Really just an aggravating experience.

Joyce H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lauren H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hari P. 
Évaluation :
3

Need more pick up trucks. I put in for one because of me pulling a trailer in a tight place and I got put in a 10 ft box truck which took longer to do the job.

Nathan R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT F. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Udaya A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darid W. 
Évaluation :
5

The steering on the vehicle needs to be repaired. The vehicle pulled to the left and when the steering wheel was in the neutral position, the wheels were turned to the right.

Lorrel M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ramona l.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NURADIYN K. 
Évaluation :
1

On April 3, 2021, I reserved a Uhaul truck for my pending move. During that call, I was told by the Uhaul representative that I was eligible for one-month free on a storage unit. I have also been told this in the past when I rented trucks from Uhaul. Prior to my move on April 26th, I went into the Uhaul store to reserve the storage unit. In addition to what I had previously been told my the Uhaul representative, there were two signs hanging in the store at 520 S. 29th Street, Harrisburg, PA, indicating that customers would get one-month free storage unit with a truck rental (which I previously reserved). I was told by the store representative that he could not honor the free storage unit that I was both told I was eligible for and observed in their own store (which I pointed out to him in the front of the store and took a photo). The representative then called his store manager whom he claimed would pull the call record and listen to see “IF” the representative told me I was eligible for a free storage unit, as if one would lie or make this up. He further claimed he was sending an email to his manager and would let me know the outcome. Long story short, as I expected, I never heard back from this representative and they did not honor their own store advertising, nor what the previous representative told me by phone. The young man I spoke to was quite rude and defensive and told me he was “just doing his job,” as though I was being difficult by informing him of what I was told by a fellow UHaul employee. To add insult to injury, when I brought the rental truck back I was overcharged 180,15 $, and now have to file a dispute with my bank to retrieve my own money. I was supposed to be charged 61,35 $, however was charged for a “lost” dolley that was in plain sight in the back of the Uhaul truck. Needless to say, I am very annoyed and disappointed in the service I received having reserved from Uhaul (at other locations and states) multiple times in the past without incident. The only positive that I can say with regard to this experience is that the representative whom I retrieved the truck from on 4.26.21 at 9am, was very polite and professional with me (and other customers from what I observed). They may want to use him to train the other representative with the blonde hair and glasses. With regard to what can be improved, I would suggest not falsely advertising a discount (free month of storage) that you do not intend to honor. It is misleading and not good business.

yancy N. 
Évaluation :
1

People need more training in courtesy and customer service. Outside check in person rude and not well trained or informed of company rules. Van was dusty and smelled like urine. Always a problem when I rent at this location. I won't rent here again!!

BRENDA M. 
Évaluation :
5

The vans are not meant to tell people or plus size at all. It was painful and yet dangerous on how I had to drive the van

SYMONE T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHANDRA T. 
Évaluation :
5

Nothing. The gentleman who hooked me up went above and beyond to help me when we realized upon arrival someone cut my wires and stole my connectors. After running to the hardware store I returned to find him helping again. I am very thankful

AMY P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bonnie S. 
Évaluation :
5

Further simplify the extra add ons and mobile ordering process. More signage and help for people to do mobile ordering

Easton A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LUIS B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TAMMY O.  |  Premières impressions 
Évaluation :
1

The 10x10x6 unit I reserved on-line with my truck was not available when I showed up in PA on 12/2 (order #20731372). An employee (Steve) put me in a 5x10x6 and 5x10x8 as an alternative, and told me he would merge the units so I would pay the same monthly bill I was anticipating. Steve said he would call me to come in on a later day to sign the receipt/contract once they were able to merge the units. I went back in-person on 12/'7 since I had not received a call. I was told by another employee (Shawna) while she was on the phone with corporate storage, she could not merge the units since they were different sizes (one is two feet taller than the other). She said I would have to move my belongings out of one of my units into another, so both the units are the exact same size to receive the merged rate. I am expected (again) to spend my time and energy to make-up for false promises and booking errors made by U-Haul. U-Haul made the mistake allowing me to reserve a non existent unit. I took the two 5x10s because I was told the rates would be merged into the monthly rate I had expected. The employees now tell me I have to spend another day moving my stuff around because of errors on the company's behalf. This is all highly unacceptable, and I am very disappointed with the customer service and my entire moving experience. What is the point of making a reservation if the unit is not held and available? Why would an employee tell me they will honor the 10x10 rate if I moved into two 5x10's? The first employee that helped me yesterday was also very unsympathetic and had zero empathy. Shane, the general manager, stepped in and did what he could to help, but it is a shame that corporate ties the employees' and managers' hands in a "make-good" scenario. Because of the "same size units to merge" restriction, U-Haul has denied me the most basic of customer expectations and given me a horrific experience. I am definitely not satisfied, and am expected (again) to pay more or inconvenience myself because of errors made by your company. My moving from Louisiana to PA started with me having to drive 29 extra miles to pick up my equipment. My pick-up reservation was made for a location 2 miles from my home in LA. U-Haul managed to screw up both my reservations on this contract, and I am expected to spend my time and money to cover your mistakes. Since I will have to spend time moving my belongings, I plan on moving them out of your facility entirely before the free month I received with truck rental is over. You've lost a long-term customer with excellent credit (>800) who always pays their bills. If I ever have to rent equipment again, you can also bet I will be seeking out alternatives. You are a terrible company who takes no responsibility for your own errors, and shifts the burdens onto your clients. Shame on you, U-Haul.

WILLIAM P B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Monique J.  |  Premières impressions 
Évaluation :
5

Only issue I would say I have is we were at the location emptying the truck in to the unit and didn't finish until a little after 12. When I received the emailed receipt I saw I was charged for one more full day of truck rental. A bit disappointed in that....

Kathy O.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesse S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSIAH O.  |  Expérience générale 
Évaluation :
5

Steven is wonderful! He was very helpful and made the process stress free.

Shanice B.  |  Premières impressions 
Évaluation :
4

I think it is not necessary to charge extra for 24/7 access to storage. Also, the individual units are dark. You should install an led light in each unit which automatically goes on when unit is opened.

jonathan c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey C.  |  Expérience générale 
Évaluation :
3

Staff did not wear masks, despite PA State Government orders for everyone in a public setting to do so. Signage was up, to provide awareness of this fact. It is likely that many employee's carried the Covid-19 virus home to family. As a person wearing a mask is protecting others, I don't appreciate this company, or company-location policy. It put me at risk, every time I visited the location, hence why we have now moved from that location. Other than this policy, I would have rated the location excellent.

John Y.  |  Expérience générale 
Évaluation :
3

The fact that I asked multiple times if I had 24 hour coverage and the girl reassured me I did then when I came after hours I got locked outside with my keys and phones inside and couldn't get back in until 5am the next morning when I called customer service they said I did not have 24 hour access on my account and when I tried to call the GM her phone ran I left a voice mail then called again a couple times because my storage unit was wide open and my cell phone and keys were inside thank god a friend came with me who had their phone I kept calling and instead of answering she turned her phone off so I have to sit outside the storage place from 1015p until 5am until I could get in to get my things to leave. Horrible!

Kendra P.  |  Expérience générale 
Évaluation :
5

Good location. Easy access to storage unit. Good security protocol. Would like to see light inside unit.

jonathan c.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANAGERLIE P.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Tondelaya G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stephen c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

philip l.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEREK S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jillian P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anthony p.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amber D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANAGERLIE P.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAY L.  |  Expérience générale 
Évaluation :
5

Without my permission the staff allowed to have a locksmith come and break the lock of my 2 storage u it's. I asked about it and never got a response. I have already decided to take legal action .

leena s.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brooke D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cythia M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jacinta j.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lazette H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

angela a.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nashell S.  |  Premières impressions 
Évaluation :
5

Extremely clean facility and the staff was professional and efficient. Another customer was very rude to employees and used profanity due to Corona virus mask regulation but the staff person kept her cool and remained professional in this stressful situation. I will definitely use this facility again.

Freeda P.  |  Expérience générale 
Évaluation :
5

I had a excellent experience!!!

Luis S.  |  Premières impressions 
Évaluation :
1

There was mouse droppings throughout my unit also,there were droppings on several coolers I had to dispose of. I informed a employee that stated there is currently a rodent issue in row 1800,unfortunately my unit was 1802..Another employee took pictures of droppings on the floor.I stored summer furniture from October til Mid March.I am totally dissatisfied and will not be using U -Haul storage in the near future..Totally disappointed!☹

Robin S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZACHARY F.  |  Premières impressions 
Évaluation :
5

My initial phone call to the facility on 29th Street was a little less than friendly. But the gentleman that helped me when I got there on Saturday morning was over-the-top helpful!

Tina L.  |  Premières impressions 
Évaluation :
5

Very efficient and kind. The unit is clean and the truck was ready for pick up. Good experience. E

Eileen B.  |  Premières impressions 
Évaluation :
5

Very well clean and organized

latoya m.  |  Expérience générale 
Évaluation :
5

Great service

JOSIAH O.  |  Premières impressions 
Évaluation :
2

Associates were helpful but weren’t trained correctly I was supposed to get a month free and was billed within a week when I came back the 3rd time the issue was resolved but staff was courteous!

KATHERINE P.  |  Premières impressions 
Évaluation :
5

The staff member who worked with me and the site manager were excellent.

Willliam F.  |  Premières impressions 
Évaluation :
5

Your truck is the best and we will patronize anytime anywhere.we really enjoyed using it.

faithe h.  |  Premières impressions 
Évaluation :
5

Very nice and convenient location .

PHUONGKHANG D.  |  Expérience générale 
Évaluation :
5

Associates were very professional, eager to explain all policies concerning the rental contract.

walter s.  |  Expérience générale 
Évaluation :
5

Very Friendly Service and they were able to assist me wirh the teuck and a storage unit. One stop shop!

Valecia A.  |  Premières impressions 
Évaluation :
5

Overall good experience I didn’t care for them calling my emergency contacts when I always paid late

Christopher D.  |  Expérience générale 
Évaluation :
5

Thanks for all your help It's truly appreciated

Saint Johns O.  |  Expérience générale 
Évaluation :
5

Outstanding associates, truly professional organization

walter s.  |  Premières impressions 
Évaluation :
5

Best Storage and U Haul rental service in the area. Wouldn't go anywhere else. All employees are very friendly and helpful!

Beth S.  |  Premières impressions 
Évaluation :
1

Did not contact me as requested when a larger storage unit came available. Out of courtesy, could have warned me of the fuel policy for a rental truck. Slow, disorganized customer service.

joel M.  |  Premières impressions 
Évaluation :
5

My experience with uhaul overall was great. The general manager, sarah lawyer and Patrick were so helpful and kind. The units were very clean. Every time I stopped in sarah was cleaning something.

Amanda R.  |  Expérience générale 
Évaluation :
5

My overall experience was GREAT!!!! thanks for everything

Leanna F.  |  Expérience générale 
Évaluation :
4

I would use it again

Kenneth B.  |  Expérience générale 
Évaluation :
4

All went well I once we got to the counter.

Brian E.  |  Premières impressions 
Évaluation :
5

Great Service but understaffed

Ivan R.  |  Expérience générale 
Évaluation :
5

Merci

Tracey R.  |  Expérience générale 
Évaluation :
5

U Haul was very convenient for me and I liked the employees. But they are very busy and u need more employees And yes I would recommend U Haul .

rose b.  |  Expérience générale 
Évaluation :
2

Phone number also busy. I was always referred to the mail uhaul number. I gave them my card number for automatic withdrawal 3-4 times but it still didn't work out.

HUBERT F.  |  Expérience générale 
Évaluation :
3

I asked about access to storage room. I was told it was 24/7. Well what a lie, when I arrived a little after 1am on July 13th swiped my access card to get in and it Read ACCESS DENIED.

melaine S.  |  Premières impressions 
Évaluation :
1

Customer service bad Mary she is bad sorry 😐

Josuad V.  |  Premières impressions 
Évaluation :
5

We've had a lot of frustration during our move and meeting sarah was definitely a breath of fresh air. Her and her staff were completely nice and helpful and I really enjoyed being there. Merci.

ronald a.  |  Premières impressions 
Évaluation :
5

Excellent services

Grace L.  |  Premières impressions 
Évaluation :
5

Excellent service!

Veronica G.  |  Premières impressions 
Évaluation :
5

I really like U-Haul. Nice and Clean. The Staff are very Friendly.

Suzanne S.  |  Expérience générale 
Évaluation :
5

My husband and I talked to Patty when we were first signing up. She was personable and professional and we were grateful to have her assistance. It was a pleasure working with her. Great employee.

DIANA R.  |  Expérience générale 
Évaluation :
5

Amazing customer rep service. She was beyond awesom! Love her x

ALESE O.  |  Premières impressions 
Évaluation :
5

SARAH IS AWESOME!!! IF YOU LOOK UP "SUPERIOR CUSTOMER SERVICE" IN THE DICTIONARY, YOU FIND HER NAME AND PICTURE :-)

Margaret D.  |  Premières impressions 
Évaluation :
4

It's convenient and the manager Sarah is great

Jewelette B.  |  Premières impressions 
Évaluation :
5

Best storage in Harrisburg

Marcus T.  |  Expérience générale 
Évaluation :
5

Nice customer service.

Marcus T.  |  Premières impressions 
Évaluation :
3

I don't agree with having to pay for a lock from UHaul if I have my own.

Amanda G.  |  Premières impressions 
Évaluation :
1

Took over an hour to get a box truck and a 5x10 storage unit.

Noni S.  |  Premières impressions 
Évaluation :
3

I appreciated the phone call communications by the driver.

Gina D.  |  Expérience générale 
Évaluation :
5

Merci

tynisha f.  |  Expérience générale 
Évaluation :
5

having flexibility & understanding from the staff when I wasnt able to make payments really helped

KENNI M.  |  Expérience générale 
Évaluation :
5

Very pleased with the customer services which everything was explained down to every detail thank for you service ..

TYRONE G.  |  Premières impressions 
Évaluation :
4

Great service.

henry t.  |  Premières impressions 
Évaluation :
1

My first time using you box the Orlando location excellent customer service, the time to transport the U-Box they arrived early excellent,. My experience at the Harrisburg 520 S. 29th street terrible

Angela B.  |  Expérience générale 
Évaluation :
5

I did not have to physically access the location as only had a UBox delivery setup, but must give special kudos to Jen and her excellent customer service!! Thank you, Jen! It was a pleasure!

Jorja B.  |  Expérience générale 
Évaluation :
3

Expensive storage.. at least a five-day grace period from your due date of payment should be given. They charge you a late fee on the first day.

Nichelle C.  |  Expérience générale 
Évaluation :
5

Did not go to facility. U-boxes were delivered from there. Mary and crew did an excellent job of delivering the U-boxes.

Gwendolyn A.  |  Expérience générale 
Évaluation :
1

Never used your rental on this date

Kaisha W.  |  Expérience générale 
Évaluation :
5

Outstanding service

Saint Johns O.  |  Expérience générale 
Évaluation :
5

i'm in 2209 and very happy about the service and convenience, thank you

Daniel F R.  |  Premières impressions 
Évaluation :
5

I will go back again in the future

margaret J.  |  Expérience générale 
Évaluation :
5

Great staff

Camilli C.  |  Premières impressions 
Évaluation :
4

I requested the spelling of my first name to be corrected. The spelling should be Perrise.

Terrise S.  |  Expérience générale 
Évaluation :
5

Customer service was excellent

gerald r.  |  Expérience générale 
Évaluation :
5

Nice and friendly associates

Joel R.  |  Réservation 
Évaluation :
5

Put more trash cans out in front. From time to time I noticed the only one you have was overflowing on to the sidewalk. Staff does keep it clean but some customers do not unfortunately.

audria m.  |  Expérience générale 
Évaluation :
1

Has an issue with the general manager and was threatened with jail and made to look like a bad person.

BRIANA G.  |  Expérience générale 
Évaluation :
5

Would store here again, very helpful and courteous staff.

Micheal R.  |  Expérience générale 
Évaluation :
5

easy to communicate, safe and friendly

shawn v.  |  Expérience générale 
Évaluation :
1

Not professionally ran.

Hector L.  |  Expérience générale 
Évaluation :
5

Employees were helpful and polite was a good experience

Elaine F.  |  Réservation 
Évaluation :
1

Staff inappropriate

Tondria G.  |  Expérience générale 
Évaluation :
5

Could use more more people on weekend

Jenna M.  |  Expérience générale 
Évaluation :
4

I would like to thank Sarah the manager who took her time with me, in spite of me running into a couple of situations making sure I had what I need when i needed it and staying within my budget.

CATHLENE J.  |  Expérience générale 
Évaluation :
4

Staff were really nice and made sure to work with the customers needs.

Jaxon D.  |  Expérience générale 
Évaluation :
5

I boxes worked fine for what I needed them for.

earl s.  |  Expérience générale 
Évaluation :
5

Everything went well. A little confusing, as I was contacted by 3 different people regarding the delivery. The dilivery window was missed by 3 hours, but it all worked out in the end.

Todd B.  |  Expérience générale 
Non reviews have been submitted for this location.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Icône de propane
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Retour
Haut de la page