Évaluations des clients U-Haul Moving & Storage of Central Harrisburg

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Central Harrisburg

Cote générale :

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Kevin C.
Évaluation :

The young women working the desk was not helpful at all. She spent the whole time looking at her phone and when we asked questions she replied with, "it's on the website" However, one of the workers outside spent a full 10 minutes with us explaining every detail of putting a car on the dolly. He was well-versed on the equipment and extremely helpful. He was by far the best UHaul employee we encountered on this trip.

Brian R.
Évaluation :

Le client n'a pas laissé de commentaire.

Deborah T.
Évaluation :

The service I received was beyond my expectations I would recommend this to all my family and friends. Everyone there was polite and very helpful!!! Thank you all for making my transition let stressful.

Dequahn G.
Évaluation :

Le client n'a pas laissé de commentaire.

jeff V.
Évaluation :

Le client n'a pas laissé de commentaire.

Janice E.
Évaluation :

Le client n'a pas laissé de commentaire.

Monique J. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Shelby S.
Évaluation :

Le client n'a pas laissé de commentaire.

CONSTANCE H.
Évaluation :

Staff - always new people and lack of knowledge makes renting kind of slow! But they are nice

GREGORY R.
Évaluation :

The vehicle needed maintenance done to it as well as I could not find my air buds after I had just left dropped the truck off I'm not sure if you have a lost and found or not but I would like to have them return to me

Roberto R.
Évaluation :

Nothing

CHRISTOPHER C.
Évaluation :

Le client n'a pas laissé de commentaire.

Melinda C.
Évaluation :

Le client n'a pas laissé de commentaire.

Connie T.
Évaluation :

Your agent did not walk me out to the Vehicle to make sure everything was ok. Couldn't get the truck started had to go back in and get the agent to come get it started. Then when I got it home n tried to start it it would t start it. My son had to play with the keys to even get it started. This happened every time we started it. Very frustrating when you pay for something n you have to mess with it to get it started. I asked the agent if I was going to have trouble with it n he told me no. That was a lie. Thank his for my son otherwise I would of been stranded.

YOELMANUEL D.
Évaluation :

Excellent customer service

Kathy O. | Premières impressions |
Évaluation :

Only issue I would say I have is we were at the location emptying the truck in to the unit and didn't finish until a little after 12. When I received the emailed receipt I saw I was charged for one more full day of truck rental. A bit disappointed in that....

NICHOLAS C.
Évaluation :

Only complaint would be we were at the facility unloading the truck into the rental unit and it took longer than we thought. Part of the reason was the original unit we rented we found out was on the 2nd floor. Would not work for what we were unloading. Switched to larger unit on ground floor. Due to this is took us a bit longer. Truck was not returned until around 12:15. Which was 15 minutes late. I was charged for an extra day for the truck..

EXCEPTIONAL M.
Évaluation :

Le client n'a pas laissé de commentaire.

MATTHEW T.
Évaluation :

Le client n'a pas laissé de commentaire.

John R.
Évaluation :

Not being able to efficiently call my bank due to poor location placement and signal interference was a huge drawback. Not being able to pay with my card on their system and having to go out of my way to obtain cash, then be told that there is an additional charge for using cash was not customer friendly. Please check your card system at that location at minimum to ensure that someone can successfully pay via card or credit card on a rental. Normal purchases were smooth and flawless...rental purchase was a nightmare.

Michelle B.
Évaluation :

Le client n'a pas laissé de commentaire.

SAMONE L.
Évaluation :

Staff was not pleasant and truck was not clean

Cynthia W.
Évaluation :

Le client n'a pas laissé de commentaire.

PETER IRVING G.
Évaluation :

Shane the manager at 29th st harrisburg Pa Uhaul was outstanding.

Christopher T.
Évaluation :

The return truck after hours online is too hard!!! Makes us not want to rent a truck ever again!!!

Matthew T.
Évaluation :

Le client n'a pas laissé de commentaire.

CHARLES J.
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Le client n'a pas laissé de commentaire.

tim D.
Évaluation :

Le client n'a pas laissé de commentaire.

PORTIA W.
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Le client n'a pas laissé de commentaire.

MATTHEW T.
Évaluation :

Le client n'a pas laissé de commentaire.

Rae T.
Évaluation :

I did not have the best of experience during checkout. We were able to work out the problem which allow me to place another reservation. Thank you!

JOHN C.
Évaluation :

Le client n'a pas laissé de commentaire.

Amanda H.
Évaluation :

The location was great. The service from reservation employee and reservation manager was horrendous. I will probably spend more money in the future to avoid ever using Uhaul again

Sonya B.
Évaluation :

Le client n'a pas laissé de commentaire.

gust Z.
Évaluation :

great experience

Linda J.
Évaluation :

Stop changing prices in the store from online prices and maybe tell the persons working at the store not to be so rude

Ron B.
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Le client n'a pas laissé de commentaire.

Joycelyn S.
Évaluation :

The customer service was excellent

Chitra A.
Évaluation :

Le client n'a pas laissé de commentaire.

KERRIE K.
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Le client n'a pas laissé de commentaire.

kanisha B.
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Le client n'a pas laissé de commentaire.

Kenneth G.
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Le client n'a pas laissé de commentaire.

Icyamae W.
Évaluation :

Need more counter help., lines too long.

John R.
Évaluation :

Best rental location we have dealt with!! More rolling stock would be helpful-more cargo trailers

Cathy R.
Évaluation :

Your company is great!!!!! From going to inquire to each step, everyone is informative, kind and friendly. We only needed two U Boxes and If I ever move again I will always use U Haul to see what I would need. I think this is my last forever move. So with much appreciation I thank all of your staff that I dealt with. Cathey Rode

Kathy P.
Évaluation :

Le client n'a pas laissé de commentaire.

sian R.
Évaluation :

Make customer service a priority. There were 4 employees present and visible, yet I waited 30 minutes before I was asked to leave my key. In that 30 minutes only 2 customers were waited on. It took another 2+ hours before the vehicle was checked in.

Tia W.
Évaluation :

Le client n'a pas laissé de commentaire.

Angela F.
Évaluation :

Le client n'a pas laissé de commentaire.

Timothy R.
Évaluation :

We were given a 11foot truck and also rented a storage unit that we waited in line to rent for almost 30 to 40 minutes. We were not given a key card yo the unit because your card scanner was not operating. We were given a 4 digit pin to get into the building, which did NOT work when we arrived at the storage unit. We were told we could drive up to the storage unit. When we arrived at the storage unit we could NOT drive up the ramp to the unit because no truck above 10 feet were allowed. Needless we had issues trying to get the truck out of the building. We called and were given a unit on the 1st floor at a higher price because it was a bigger unit, but we needed to wait because for someone to come to unlock the unit. We were told that a lock would be in the storage unit but NO lock was to be found. I had to followed the guy that came to the storage to get a lock he said he could give it to me for free. He said he would talk to his GM when he came back to the store about our situation, which he did but the GM didn't even come over and apologize for the inconvenience. I believe that is poor customer service. I think your people should pay more attention to details when renting truck, units and have equipment that works because this whole event was very stressful. Your GM came out of his office and just stood in the waiting area and just looked around and then went outside to smoke cigarettes. Extremely unprofessional in my book.

Eric S.
Évaluation :

Answer your phone.

Melvyn D.
Évaluation :

Le client n'a pas laissé de commentaire.

Glendaly S.
Évaluation :

Le client n'a pas laissé de commentaire.

Karen H.
Évaluation :

The rental app/ get key from outside locker DID NOT WORK... I wasted about an hour of time over 2 days trying to get the app to work. LUCKILY I bumped into SHAWNA CRAWFORD !! Shawna is an example employee!! Though she was and had been very busy, she was friendly, cheerful, helpful and knowledgeable. I saw her helping someone else while I was getting super frustrated on day 2 of trying to do the self serve rental. I saw she was helping the other person and hoped she would help me and she did! I was very impressed with her attitude and abilities! When people had questions or were disputing charges she kept her cool and uses a friendly tone to explain things. This woman deserves a raise and a promotion. She is management material.

Leticia M.
Évaluation :

Le client n'a pas laissé de commentaire.

Jesse S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

EXCEPTIONAL M.
Évaluation :

Le client n'a pas laissé de commentaire.

Sean C.
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Le client n'a pas laissé de commentaire.

JOSIAH O. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Jesse S.
Évaluation :

Le client n'a pas laissé de commentaire.

shanice B.
Évaluation :

The staff at this location needs to get it together. The wait times are ridiculous

Michael H.
Évaluation :

N/a

Elva C.
Évaluation :

Le client n'a pas laissé de commentaire.

Jerrell W.
Évaluation :

Le client n'a pas laissé de commentaire.

Hamza B.
Évaluation :

Customer service was not nice and open to answer my queries

Kirstyn S.
Évaluation :

Horrible service. I was called 3-4 times in two hours starting at 6:57 in the morning because they couldn't find the keys to the truck which were handed to the employee the night before. As I was standing in line, my card was charged for an extra day because they misplaced the keys. Will never use this location. Stick to allentown blvd.

Gideon T.
Évaluation :

Le client n'a pas laissé de commentaire.

raytel B.
Évaluation :

Le client n'a pas laissé de commentaire.

Shanice B. | Premières impressions |
Évaluation :

Steven is wonderful! He was very helpful and made the process stress free.

jonathan c. | Expérience générale |
Évaluation :

I think it is not necessary to charge extra for 24/7 access to storage. Also, the individual units are dark. You should install an led light in each unit which automatically goes on when unit is opened.

Eugene L.
Évaluation :

There were over a dozen 15' trucks available, but I was assigned a 12+ year old truck with 120,000+ miles on it, that sounded awful, smelled awful, bad burned out dash lights making it impossible to see my fuel level or engine temperature are night, overdue for an oil change, and had ruined windshield wipers. My typical experience here though, is typically pretty good.

Marisol R.
Évaluation :

Le client n'a pas laissé de commentaire.

Anthony C.
Évaluation :

The clerk gave me the key to a U-Haul van that was sandwiched between two other vans. The whole process was very time-consuming. I've had better service at car rental agencies like Enterprise.

Robert P.
Évaluation :

Le client n'a pas laissé de commentaire.

Domenico P.
Évaluation :

Le client n'a pas laissé de commentaire.

Howard D.
Évaluation :

your people were very helpful helped me with using my phone to evaluate condition of vehicle - roberto and big guy in lot at check out on thursday - very helpful

Jeffrey C. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Megan F.
Évaluation :

nothing - everything was very organized and easy to follow.

Alex Z.
Évaluation :

I was told by the pickup I was good to drop anywhere. This center required I wait in my truck but no one came out except a person who cleaned the truck in front of me who totally ignored me. I finally gave up and went over to talk to my wife and 4 yr old. Suddenly a person came out to tell my wife to move the our vehicle. I asked him can someone check me in. He replied yes. He then began to complain about not being the center where it was to be returned to. It appeared he was more worried about listening to the game on the radio than me.!

JOSE R.
Évaluation :

Le client n'a pas laissé de commentaire.

Glenn M.
Évaluation :

Thank goodness they came through . Was TRYING to obtain this trailer at 2 other dealers and NO ONE would guarantee this trailer for this day. manager at rt 22:dealership ( Madison) was rude and no help whatsoever ...

Joel R.
Évaluation :

Le client n'a pas laissé de commentaire.

Stanley R.
Évaluation :

Returned equipment less than an hour late and got charged for AN EXTRA DAY! Person I spoke with (manager?) was very matter of fact about it with zero consideration. Will not use this location again and will recommend others avoid it as well. I understand I was late but charging me for another day, for less than an hour, is completely ridiculous! Moving is an arduous task and one made even more so by your policies.

Griffin H.
Évaluation :

Le client n'a pas laissé de commentaire.

MATTHEW T.
Évaluation :

Le client n'a pas laissé de commentaire.

Thomas H.
Évaluation :

Le client n'a pas laissé de commentaire.

Derek S.
Évaluation :

I reserved a truck via the app for an 8 am pickup. Waited 45 minutes to just receive the key. Drove the 5 miles or so to my home began loading truck, at what which time I received a call from UHual that I needed to return the truck because”we have you the wrong vehicle”. Unloaded what was on truck drove back to UHaul.... just to wait another 30 minutes for them to process the one customer ahead of me in line. The worst operation I have experienced in all of my moves. I am retired from the Marines and moved myself 9 times in 21 years. Based on the last experience I surely would not recommend this location. Questionable if I would even recommend U-HAUL to anyone looking to move.

Kierstyn W.
Évaluation :

I had to get a jump from one of my friends that was assisting me with my move because the battery died. The ramp on the truck was out of alignment and took almost an hour and 2 people to finally get it to go back in. Uhaul refused to acknowledge or remedy the situation. I am glad that I have no reason to use this service at all. Not happy!

Wallace B.
Évaluation :

I think they need more vehicles. I had to rent something way bigger then what I needed, an pay a lot more. Then there were smaller ones then when I left an when I came back. Other then that great service

Angela B.
Évaluation :

Le client n'a pas laissé de commentaire.

Christopher P.
Évaluation :

Le client n'a pas laissé de commentaire.

John Y. | Expérience générale |
Évaluation :

Staff did not wear masks, despite PA State Government orders for everyone in a public setting to do so. Signage was up, to provide awareness of this fact. It is likely that many employee’s carried the Covid-19 virus home to family. As a person wearing a mask is protecting others, I don't appreciate this company, or company-location policy. It put me at risk, every time I visited the location, hence why we have now moved from that location. Other than this policy, I would have rated the location excellent.

Lynette P.
Évaluation :

Your employees need to be more thorough with returns I got called the next day saying the rental wasn't returned had to go to location for them to verify that truck was there and be able to process paperwork for me to get my money refunded

Steven F.
Évaluation :

Helpful staff

Norberto S.
Évaluation :

Le client n'a pas laissé de commentaire.

Thomas H.
Évaluation :

Nothing. The rep was friendly and efficient. Process took less than 5 minutes.

Cody I.
Évaluation :

Truck was very beat up, but it was clean. It was the oldest uhaul I have ever rented for sure.

Miguel K.
Évaluation :

I would never again

DARLENIS D.
Évaluation :

Le client n'a pas laissé de commentaire.

Kendra P. | Expérience générale |
Évaluation :

The fact that I asked multiple times if I had 24 hour coverage and the girl reassured me I did then when I came after hours I got locked outside with my keys and phones inside and couldn’t get back in until 5am the next morning when I called customer service they said I did not have 24 hour access on my account and when I tried to call the GM her phone ran I left a voice mail then called again a couple times because my storage unit was wide open and my cell phone and keys were inside thank god a friend came with me who had their phone I kept calling and instead of answering she turned her phone off so I have to sit outside the storage place from 1015p until 5am until I could get in to get my things to leave. Horrible!

Matthew T.
Évaluation :

Le client n'a pas laissé de commentaire.

EXCEPTIONAL M.
Évaluation :

Le client n'a pas laissé de commentaire.

Holland F.
Évaluation :

Y'all double charge me y'all lie to much and never answer the phone y'all mother fuckers are grimy I used the uhaul for 2 days it's was $120 for 40 miles like that don't make no fucking sense

Domenico P.
Évaluation :

Le client n'a pas laissé de commentaire.

Hasim K.
Évaluation :

First off, my wife has used your services over eight times in the past six years. If we would have known how unprofessional and rude your people are we never would have used your services. My wife was disrespected on the phone by more than one customer service agent. She then called the corporate headquarters and was pretty much dismissed by the woman who was supposedly helping us. We will never use your company again and have told our family and friends how bad the service has become in six yrs. You need to hire people who actually care about others. Good luck

joesph S.
Évaluation :

Understaffed! The wait time to pick-up and drop off the trailer was extremely long due to understaffing. I dropped the trailer off and received a call 4 days later wondering where the trailer was. I informed them the trailer was returned in a timely manner, in the same location as picked up, and staff verified return. Understaffed

Paul M.
Évaluation :

Every person I interacted with at UHAUL from beginning of move to the very end were exceptional. I can't think of one thing that the UHAUL team missed. I liked that the drivers contacted me by text letting me know where they were and status of my delivery. Including the furniture pads was brilliant. I used everyone in each of the 3 containers. I still am amazed at how many items I was able to put in each container. I would highly recommend this service to anyone who asks. My move was flawless. Thank you.

Shaneequah Z.
Évaluation :

Le client n'a pas laissé de commentaire.

Chabi S.
Évaluation :

Best

jonathan c. | Premières impressions |
Évaluation :

Good location. Easy access to storage unit. Good security protocol. Would like to see light inside unit.

ANAGERLIE P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Tondelaya G. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

stephen c. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

philip l. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

DEREK S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Jillian P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

anthony p. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Amber D. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

ANAGERLIE P. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

JAY L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

leena s. | Expérience générale |
Évaluation :

Without my permission the staff allowed to have a locksmith come and break the lock of my 2 storage u it’s. I asked about it and never got a response. I have already decided to take legal action .

Brooke D. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Cythia M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Cynthia M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

jacinta j. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Lazette H. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Cynthia M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Sherri C. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Nashell S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Freeda P. | Expérience générale |
Évaluation :

Extremely clean facility and the staff was professional and efficient. Another customer was very rude to employees and used profanity due to Corona virus mask regulation but the staff person kept her cool and remained professional in this stressful situation. I will definitely use this facility again.

Luis S. | Premières impressions |
Évaluation :

I had a excellent experience!!!

Robin S. | Expérience générale |
Évaluation :

There was mouse droppings throughout my unit also,there were droppings on several coolers I had to dispose of. I informed a employee that stated there is currently a rodent issue in row 1800,unfortunately my unit was 1802..Another employee took pictures of droppings on the floor.I stored summer furniture from October til Mid March.I am totally dissatisfied and will not be using U -Haul storage in the near future..Totally disappointed!☹

ZACHARY F. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Tina L. | Premières impressions |
Évaluation :

My initial phone call to the facility on 29th Street was a little less than friendly. But the gentleman that helped me when I got there on Saturday morning was over-the-top helpful!

Eileen B. | Premières impressions |
Évaluation :

Very efficient and kind. The unit is clean and the truck was ready for pick up. Good experience. E

latoya m. | Expérience générale |
Évaluation :

Very well clean and organized

JOSIAH O. | Premières impressions |
Évaluation :

Great service

KATHERINE P. | Premières impressions |
Évaluation :

Associates were helpful but weren’t trained correctly I was supposed to get a month free and was billed within a week when I came back the 3rd time the issue was resolved but staff was courteous!

Willliam F. | Premières impressions |
Évaluation :

The staff member who worked with me and the site manager were excellent.

faithe h. | Premières impressions |
Évaluation :

Your truck is the best and we will patronize anytime anywhere.we really enjoyed using it.

PHUONGKHANG D. | Expérience générale |
Évaluation :

Very nice and convenient location .

walter s. | Expérience générale |
Évaluation :

Associates were very professional, eager to explain all policies concerning the rental contract.

Valecia A. | Premières impressions |
Évaluation :

Very Friendly Service and they were able to assist me wirh the teuck and a storage unit. One stop shop!

Christopher D. | Expérience générale |
Évaluation :

Overall good experience I didn’t care for them calling my emergency contacts when I always paid late

Saint Johns O. | Expérience générale |
Évaluation :

Thanks for all your help It's truly appreciated

walter s. | Premières impressions |
Évaluation :

Outstanding associates, truly professional organization

Beth S. | Premières impressions |
Évaluation :

Best Storage and U Haul rental service in the area. Wouldn't go anywhere else. All employees are very friendly and helpful!

joel M. | Premières impressions |
Évaluation :

Did not contact me as requested when a larger storage unit came available. Out of courtesy, could have warned me of the fuel policy for a rental truck. Slow, disorganized customer service.

Amanda R. | Expérience générale |
Évaluation :

My experience with uhaul overall was great. The general manager, sarah lawyer and Patrick were so helpful and kind. The units were very clean. Every time I stopped in sarah was cleaning something.

Leanna F. | Expérience générale |
Évaluation :

My overall experience was GREAT!!!! thanks for everything

Kenneth B. | Expérience générale |
Évaluation :

I would use it again

Brian E. | Premières impressions |
Évaluation :

All went well I once we got to the counter.

Ivan R. | Expérience générale |
Évaluation :

Great Service but understaffed

Tracey R. | Expérience générale |
Évaluation :

Thank you

rose b. | Expérience générale |
Évaluation :

U Haul was very convenient for me and I liked the employees. But they are very busy and u need more employees And yes I would recommend U Haul .

HUBERT F. | Expérience générale |
Évaluation :

Phone number also busy. I was always referred to the mail uhaul number. I gave them my card number for automatic withdrawal 3-4 times but it still didn't work out.

melaine S. | Premières impressions |
Évaluation :

I asked about access to storage room. I was told it was 24/7. Well what a lie, when I arrived a little after 1am on July 13th swiped my access card to get in and it Read ACCESS DENIED.

Josuad V. | Premières impressions |
Évaluation :

Customer service bad Mary she is bad sorry 😐

ronald a. | Premières impressions |
Évaluation :

We've had a lot of frustration during our move and meeting sarah was definitely a breath of fresh air. Her and her staff were completely nice and helpful and I really enjoyed being there. Thank you!

Grace L. | Premières impressions |
Évaluation :

Excellent services

Veronica G. | Premières impressions |
Évaluation :

Excellent service!

Suzanne S. | Expérience générale |
Évaluation :

I really like U-Haul. Nice and Clean. The Staff are very Friendly.

DIANA R. | Expérience générale |
Évaluation :

My husband and I talked to Patty when we were first signing up. She was personable and professional and we were grateful to have her assistance. It was a pleasure working with her. Great employee.

ALESE O. | Premières impressions |
Évaluation :

Amazing customer rep service. She was beyond awesom! Love her x

Margaret D. | Premières impressions |
Évaluation :

SARAH IS AWESOME!!! IF YOU LOOK UP "SUPERIOR CUSTOMER SERVICE" IN THE DICTIONARY, YOU FIND HER NAME AND PICTURE :-)

Jewelette B. | Premières impressions |
Évaluation :

It's convenient and the manager Sarah is great

Marcus T. | Expérience générale |
Évaluation :

Best storage in Harrisburg

Marcus T. | Premières impressions |
Évaluation :

Nice customer service.

Khalilah P. | Premières impressions |
Évaluation :

I don't agree with having to pay for a lock from UHaul if I have my own.

Noni S. | Premières impressions |
Évaluation :

Took over an hour to get a box truck and a 5x10 storage unit.

Gina D. | Expérience générale |
Évaluation :

I appreciated the phone call communications by the driver.

tynisha f. | Expérience générale |
Évaluation :

Thank you

KENNI M. | Expérience générale |
Évaluation :

having flexibility & understanding from the staff when I wasnt able to make payments really helped

TYRONE G. | Premières impressions |
Évaluation :

Very pleased with the customer services which everything was explained down to every detail thank for you service ..

henry t. | Premières impressions |
Évaluation :

Great service.

Angela B. | Expérience générale |
Évaluation :

My first time using you box the Orlando location excellent customer service, the time to transport the U-Box they arrived early excellent,. My experience at the Harrisburg 520 S. 29th street terrible

Jorja B. | Expérience générale |
Évaluation :

I did not have to physically access the location as only had a UBox delivery setup, but must give special kudos to Jen and her excellent customer service!! Thank you, Jen! It was a pleasure!

Nichelle C. | Expérience générale |
Évaluation :

Expensive storage.. at least a five-day grace period from your due date of payment should be given. They charge you a late fee on the first day.

Gwendolyn A. | Expérience générale |
Évaluation :

Did not go to facility. U-boxes were delivered from there. Mary and crew did an excellent job of delivering the U-boxes.

Kaisha W. | Expérience générale |
Évaluation :

Never used your rental on this date

Saint Johns O. | Expérience générale |
Évaluation :

Outstanding service

Daniel F R. | Premières impressions |
Évaluation :

i'm in 2209 and very happy about the service and convenience, thank you

margaret J. | Expérience générale |
Évaluation :

I will go back again in the future

Camilli C. | Premières impressions |
Évaluation :

Great staff

Terrise S. | Expérience générale |
Évaluation :

I requested the spelling of my first name to be corrected. The spelling should be Perrise.

gerald r. | Expérience générale |
Évaluation :

Customer service was excellent

Joel R. | Réservation |
Évaluation :

Nice and friendly associates

audria m. | Expérience générale |
Évaluation :

Put more trash cans out in front. From time to time I noticed the only one you have was overflowing on to the sidewalk. Staff does keep it clean but some customers do not unfortunately.

BRIANA G. | Expérience générale |
Évaluation :

Has an issue with the general manager and was threatened with jail and made to look like a bad person.

Micheal R. | Expérience générale |
Évaluation :

Would store here again, very helpful and courteous staff.

shawn v. | Expérience générale |
Évaluation :

easy to communicate, safe and friendly

Hector L. | Expérience générale |
Évaluation :

Not professionally ran.

Elaine F. | Réservation |
Évaluation :

Employees were helpful and polite was a good experience

Tondria G. | Expérience générale |
Évaluation :

Staff inappropriate

Jenna M. | Expérience générale |
Évaluation :

Could use more more people on weekend

CATHLENE J. | Expérience générale |
Évaluation :

I would like to thank Sarah the manager who took her time with me, in spite of me running into a couple of situations making sure I had what I need when i needed it and staying within my budget.

Jaxon D. | Expérience générale |
Évaluation :

Staff were really nice and made sure to work with the customers needs.

earl s. | Expérience générale |
Évaluation :

I boxes worked fine for what I needed them for.

shkara h. | Expérience générale |
Évaluation :

I would definitely use u-haul again!!! Thanks for the good service.

Anna R. | Expérience générale |
Évaluation :

OverLl I was pleased with the logistics and process. Staff at Harriabieg were great. Only irritant was that o asked at least 3 times but never got a call that it wax in early which coat is 2 hotels!

Victoria M. | Réservation |
Évaluation :

had a few hic=ups but it was resolved with ease. thanks

Manuel D. | Expérience générale |
Évaluation :

Awesome staff!!

Carlene G. | Expérience générale |
Évaluation :

The manager was great at finding me a larger storage area in another location. I asked for the largest storage area when I reserved a large truck but when I got there only small ones were available.

EYETA D. | Expérience générale |
Évaluation :

Sarah is an incredible human being. She makes every customer feels he or she is the only valued customer she serves.

Erlandie D & Christopher D S. | Expérience générale |
Évaluation :

Na

Todd B. | Expérience générale |
Évaluation :

Everything went well. A little confusing, as I was contacted by 3 different people regarding the delivery. The dilivery window was missed by 3 hours, but it all worked out in the end.

Iradatu B. | Expérience générale |
Évaluation :

I will suggest that customers be thought how to use the entry card.

Myron V. | Expérience générale |
Évaluation :

Excellent customer service.

Jacqueline P. | Expérience générale |
Évaluation :

Every one was pleasant and personable. I locked my car keys in my car and they helped me look for them and also extended my time for the move. I had no problems.

Bashir G. | Expérience générale |
Évaluation :

The associate s are very wonderful people, i will recommend them to anybody to do business with

Luciana S. | Expérience générale |
Évaluation :

I had a pleasant and professorial experience with the staff throughout my storage rental.

Shannon B. | Expérience générale |
Évaluation :

Great service

mary h. | Expérience générale |
Évaluation :

The first time I rented the uhal truck they let me know that I could get a storage unit free for thirty days because of the rental. That was a big help in the transition of moving my sister. Thank you

TRACY B. | Expérience générale |
Évaluation :

Sarah is awesome and so are het staff. The storage area is immaculate!!

Non reviews have been submitted for this location.

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