Évaluations des clients U-Haul Moving & Storage of Central Winnipeg

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Central Winnipeg

Cote générale :

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robert M.
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Le client n'a pas laissé de commentaire.

Wilfred R.
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Our original trailer that was to be picked up at the Century location was not available. we were not notified prior to the pick up. we were therefore sent to the Dufferin location. We were told that we were receiving a $50 credit because of the trailer not being available as we had booked. When we got to the Dufferin location the employee told us he would not honour the credit, he was rude and the trailer was dirty. he swept out the trailer after we asked him to, we took our rental and we will attempt to look after our credit with the Century location. Very rude and unprofessional at both locations.

JUSTYNA R.
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Le client n'a pas laissé de commentaire.

Mark C.
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I'm very satisfied and safe bringing all my stuffs to another place.

CYNTHIA V.
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Le client n'a pas laissé de commentaire.

Ernie B.
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Thanks

PETER B.
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Le client n'a pas laissé de commentaire.

Daryl B.
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Le client n'a pas laissé de commentaire.

Danah W.
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I was going to rent a dolly but they told me one was in the truck. It wasn't there. Made for a rough day but the overall experience was fine.

aaron N.
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Le client n'a pas laissé de commentaire.

MARGARET C.
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Good experience overall. The manager and staff were very professional.

Erik H.
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Le client n'a pas laissé de commentaire.

Jane C.
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Le client n'a pas laissé de commentaire.

Isaias W.
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The car was not clean forced to sit on some hard cartoons because the seat was dirty, and above all they have added the millage which i hadn't travelled. From Uhual duferene to ikea is 24km but they said i had gone 66km, i have asked even to check where i had gone on the gps, but he said that they dont have access to that, and when he is giving me he didnt even check it for me not even told me about the milage.

Claudette L.
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Keep doing what your doing. Customer service was excellent

Randall W.
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U-Box took over an hour to get ready when it was pre-booked.

Daniel M.
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I was totally happy with the staff at this location. Of the few that I communicated with, everyone was friendly, professional and polite. My rental was clean and I will definitely use this location again when the need arises.

russ R.
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Le client n'a pas laissé de commentaire.

Darren J.
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Have all locations open 7 days a week.

Emil K.
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The person at the counter was quite efficient and helpful.

margaret maxine C.
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The Dufferin Ave location suited our needs well. I got the right sized trailer and everything was good.

Pat J.
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Le client n'a pas laissé de commentaire.

Duncan G. | Premières impressions |
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I can not speak more highly of Rupinder and the exceptional service that he provided. He went above and beyond and provided a level of service that is no longer seen in today's society. I will recommend this store to everyone based off of my experience with Rupinder.

calvin B.
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Le client n'a pas laissé de commentaire.

DARREN C.
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Le client n'a pas laissé de commentaire.

Evelyyn L. | Expérience générale |
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The staff was very friendly & helpful in every way. Thank you .

Diane M.
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Le client n'a pas laissé de commentaire.

Robert K.
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Le client n'a pas laissé de commentaire.

Panizza T.
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Le client n'a pas laissé de commentaire.

dhavalkumar P.
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Le client n'a pas laissé de commentaire.

Michael G.
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Great friendly accommodating staff!

Felipe B.
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After I loaded the truck I tried to started the engine and the battery was dead. By coincidence the manager called me at the same time, asked how was being my experience, I explained and said that I was waiting a friend to come and help me to boost the battery. The manager was just concerned about the time that I would return the vehicle because he had another reservation after mine, he didn`t offered any help. Terrible experience, imagine if I was someone that didn't know how to boost or if I didn't have anyone to help out. What a headache. Guess what, no discount was provided due to this situation but if I was late, for sure they would charge me.

Damaris S.
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Le client n'a pas laissé de commentaire.

Monique G.
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Le client n'a pas laissé de commentaire.

CHASE M.
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Le client n'a pas laissé de commentaire.

Heidi P.
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Le client n'a pas laissé de commentaire.

Angela K.
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Le client n'a pas laissé de commentaire.

YOHANNA Y.
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Good service

DWARIKA H.
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There was a bit of comp glitch the attndant tried eventuall he got powk to print and all was goood im very satisfied with the eqpt no issues for a looong trip

lydia G.
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An additional front desk staff for busy check-in times.

Rubendren J.
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Le client n'a pas laissé de commentaire.

carol M.
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Le client n'a pas laissé de commentaire.

Darren M.
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Truck had not been cleaned inside or out - there were dirty napkins & sunglasses on the dash, fast food garbage under the seats. The truck wasn't running properly and broke down in the 5 minute drive from the pickup location to my building - was told it was the last 15' truck available in the city so didn't have an option but to keep going and risk it. The engine light came on almost immediately, and it was fine moving on the highway but stalled constantly during city driving when stopped in traffic, at a red light, or waiting at a railroad crossing.

WESLEY L.
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The staff member Danny I believe is his name is awesome he's so polite and helpful need more men like him...THANKS DANNY

Stanley K.
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not much. I was able to reserve a truck and return it when done very quickly. I really like the online check in/out service. Made everything much simpler! thanks

wesley L.
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The overnight drop off routine of users having to take pictures and waste my data and time was very unexpected

David B.
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Nothing that I can think of. The sales person was very helpful with assisting with getting my trailer light plug in working! I believe his name was Danny.

robert A.
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Le client n'a pas laissé de commentaire.

Nholan T.
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Le client n'a pas laissé de commentaire.

Reto S.
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I highly recomend that some serious attention would be directed to the U-hual app, I had many troubles booking equipment using the app. I would never use the app again because of my experience using it. Thankfully the customer service was excellent and the staff member I talked to could set everything in order again.

Ramon L.
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Le client n'a pas laissé de commentaire.

krzysztof O.
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Le client n'a pas laissé de commentaire.

Jim S.
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Danny was a great help.

michael B.
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Easy drop off, took 5 minutes and they emailed out my receipt.

carol M.
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Great service. I would recommend it and certainly use it again if need be.

Christopher S.
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Le client n'a pas laissé de commentaire.

EVELYN L.
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Customer service was great. They worked with us. So much appreciated..

OSAYUWAME I.
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Le client n'a pas laissé de commentaire.

Danielle J.
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Slow service, no furniture dolly was in truck and the guy told us he will get it and never came back. We had to get it from another worker.

Luca G.
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For the drop off the website literally kick me out 20 times when I was trying to upload the photos you require. I tried to call customer service and the wait time was too long. In the meantime I tried with the app an it finally work, but it really took too much time overall

Simon J.
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Le client n'a pas laissé de commentaire.

LYDIA G.
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Can't think of anything...everything was good as usual.

Nicholas G.
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Customer service was awesome. The truck we rented wasn't available and we were given a larger truck, which ended up making our move so much easier. Thank you so much!!

Marvin S.
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Le client n'a pas laissé de commentaire.

DARRELL I.
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The store was staffed by only one staff. He stated that one staff was usual on a Saturday. Attendant was slow and slow to be communicative. Spent more time then what was necessary on the rental.

Vern Y.
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It's not the closest location to my house, but I truly appreciated the assistance and knowledge of the person working the desk. Effortless rental.

HAROLD H.
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very friendly service, very helpful employee.

Filmon G.
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Le client n'a pas laissé de commentaire.

Matthew C.
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I am very unhappy with my experience using Uhaul. I booked a cargo van to be available this morning at 10am and when I went to pick up the vehicle, I had troubles using the online log in. There were issues with verification as it required multiple pieces of identification that I did not have with me and when I went to use an additional phone number, it would not let me enter mine or my partners numbers as both are on file for my account, and since I do not have 3 phones, it would not let me proceed. I then went inside to complete the check in in person, and after waiting inside for 5 or 10 minutes with no employee in sight, one showed up to help. He went through the process of checking me in 4 times without success and had to get a manager to help. After a total of about 40 minutes from beginning to end, I then received the key for the cargo van and was told to go on my way. At this point, I was in a rush as I had someone waiting on me to pick up a piece of furniture so I went straight there. At my first stop, I checked my phone and noticed I received a text telling me to verify the equipment condition, and when I clicked this link, it had already expired. This wasn't mentioned when the manager gave me the key for the vehicle and on my way out I did not check my phone or see the notification so I did not know to complete this check, apparently that was a mistake because now I have received my receipt and it claims that I drove 88 kms which I did not. I had the vehicle for approximately 1 hour, making it virtually impossible to drive 88 kms, not only that, I had a short route that I followed on Google maps the entire time and according to maps, the route is 12.6km. I'm frustrated with this experience as it started off negatively and now that I have returned the vehicle, I am still receiving poor service. I have replied to the email with my receipt in order to adjust the charges as they are inaccurate.

Jannah R.
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Le client n'a pas laissé de commentaire.

Dwyne P.
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Grubby. Brusque staff. Felt like no one gave a damn

KEVIN J.
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Very helpful staff.. Had to return the trailer after hours on Canada day. The fellow working there helped us out despite the storefront being closed. Given that it was Canada day, and he probably wanted to go and enjoy the holiday, he helped us out in a friendly manner, and we really appreciated it. I hope this message finds heim, excellent customer service. I would definitely recommend this location. Great Job!

MINGOO K.
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Well. The staff there was rude from the beginning to the end. He could use some training how to treat customers with more kindness and welcome.

Bruce Thomas F.
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I selected "NO" to question "Would you recommend this location to a friend?" only because this Uhaul branch is located in downtown core of Winnipeg. Driving in downtown core with large Uhaul vehicle with vehicle transport trailer in tow is long and at times difficult to maneuver. Also easy access to gas station in downtown core for a Uhaul vehicle and trailer is impossible to find. Also, I had originally selected a different location in Winnipeg (with easier access) to drop off the vehicle and trailer. This was changed to downtown core while enroute. Tried to change this to different location and was denied.

Harley C.
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I booked a truck to pick up in Thompson. Then I get a call 4 days before I move that there isn't a truck in Thompson. Well why take my reservation?? Then I get a truck to take from Winnipeg When I picked it up at the Dufferin location it took forever because I wasn't “in the system”. I was told I get $27 back when I return at a 1/4 tank. Which I did but never received the money. I was called and asked to return the truck to the century location. I was dropping it off a day early and I decided to call first. The guy has no idea and told me he couldn't refund my deposit anyway. I said ok I'll return it to Dufferin location. The next day a lady from the century location calls for the truck. I told her I'm returning to the Dufferin location and she threatens me with a $300 charge for dropping it off at the wrong location. Moving is stressful enough. I didn't need all this added stress.

Amita K.
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Le client n'a pas laissé de commentaire.

BRIAN O.
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Le client n'a pas laissé de commentaire.

CANDICE S.
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Employee was absolutely rude and disrespectful to my mother. We brought back the truck with the same amount of fuel we got it with but he insisted we drive to a gas station and add more fuel. Absolutely no manners, very disappointed.

A C.
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Le client n'a pas laissé de commentaire.

Ingo L.
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Le client n'a pas laissé de commentaire.

LYDIA G.
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Le client n'a pas laissé de commentaire.

KEITH M.
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Overall experience was excellent.

Christopher F.
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Le client n'a pas laissé de commentaire.

TROYR W.
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Le client n'a pas laissé de commentaire.

Balram M.
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When I picked up the vehicle the attendant was rude in his manners and in talking to me because I went within the social distance..I really did not see the sign...iaid to him he should be wearing his PPE he said only when he goes outside...this was not safe...I felt like cancelling

Christopher F.
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Le client n'a pas laissé de commentaire.

Filmon G.
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Le client n'a pas laissé de commentaire.

jarret D.
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Le client n'a pas laissé de commentaire.

Abdoulrahman Y.
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Customer service

Tim P.
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Nothing John was Very Polite and Professional . I will see you again

Lydia G.
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Le client n'a pas laissé de commentaire.

bikramjit S.
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John was very helpful and nice. He explained everything in detail. I don't live in that area, but if i do then that location will be my go to. Thanks John.

Adam K.
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Attendant was helpful and answered all my questions.

Gilles M.
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Le client n'a pas laissé de commentaire.

Georgiy G.
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Stop pretending that this freaking covid exist. If I can go to walmart and survive than your associate doesn't need to spit and clean my credit card twenty times. And you don't need to build a plastic screen around him too. Next time I want to move I will take truck elsewhere. And you can go "covid" yourself in the ass.

Salaudeen R.
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The return was too stressful

PAUL V.
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I rent uhauls quite often and this location is always a very efficient experience. My first choice

Jason C.
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Le client n'a pas laissé de commentaire.

Ashley W.
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For some reason the app wouldn't work on my android but it worked on an apple device no problem with the help of a friend to return the truck. Also couldn't pick up the truck with the app either due to the same problem. Is it just my phone?

Dustin M.
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Other than the fact they are open a little top later in the morning. It was quick and easy to pick up truck and its a brand new location so that's nice. I am a frequent user of uhaul and appreciate the service you provide thx. And as well would like to add I'll using uhaul every time i need a truck. Thx

Randall W.
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Had a Ubox that was to be on a trailer connected to rental truck prior arrival. Thi was not done.

Eric G.
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Very happy with everything today. will not hesitate to rent again if required

Maria h. | Premières impressions |
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The people I spoke to were very patient and helpful regarding my questions and concerns. I would highly recommend this location to my friends and others needing storage.

Non reviews have been submitted for this location.

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