Évaluations des clients U-Haul Moving & Storage of Charlottetown
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Charlottetown
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Brynne E. le
No complaints
wayne m. le
Refund should be given to customers if. They are out of unit two weeks early or even a week early would be good customer service
Laurance B. le
Sorry we had to close out our storage rental units. After 2 years, our PEI house ahs been built. Excellent service at this U-Haul location.
Brent A. le
Great
Mohammad R. le
fast and helpful staff.
Philip H. le
Great experience
Bonnie G. le
Excellent
Rob C. le
was very clean, and staff helpful as I was in a pinch which they helped me get out of..
christine m. le
I am pleased with your staff, your company, no disputes ... this is my second time round with your company, I would recommend you quicker than another storage company. Thank you
KEN C. le
No thanks
LOWELL R. le
Excellent Facility and Staff
Mark H. le
I think that when using the storage that there should be a weekly rate as well iwas out the day my unit was due and they wanted to charge me a full month
arthur c. le
Great service and friendly staff.
Dorothy W. le
It would be more convenient if the truck had been full of gas and we were required to fill it before returning.Partly full is difficult to gauge.We thought we had filled it but still paid $10 when it
karen a. le
No complaints
kendall b. le
Great service
Philip H. le
Great customer service!
KEVIN E. le
great all around will do again if needed
christie r. le
Convenient and easy access.
Karen R. le
Units need some maintenance badly
GEOFFREY R. le
Easy to use, there is a canopy to keep you dry while loading if it is raining or snowing. Bathroom on site. Lots of trollies. Wide hallways. Office staff are beyond helpful.
WENDY B. le
Never had any issues whatsoever, always felt my belongings were secure. Building always clean and well lighted. Carts were always available.
Atlantic Canada O. le
It was very easy to rent our unit. The person who waited on my was very efficient.
Charles w. le
The staff member I dealt with when setting up the locker initially was very unhelpful. There was also a thick layer of ice in front of the locker that made accessing the locker dangerous.
JILL S. le
Thank you!
Renee B. le
Closure hours to early
sonya m. le
The Staff are very good and very helpful and effiecient
Falina D. le
Very helpful staff, nice clean user friendly facility.
Stacey B. le
I had a horrible experience not because of sraff but bevaise of the ppl i chose to entrust with my belongings as well as in my life. Now i lost it all.
Cathy M. le
Was pleased with the storage facility.It was clean,I was glad that it was available till seven in the evening which may it possibly to get access after five in the evening.Your service was excellent.
William M. le
The emloyee who rented the traier to me was mean and nasty.
DAVID B. le
Great service.
Darlene M. le
Wasn’t great at 1st had to call a 1-800 # girl Wasn’t knowledgable found out we had no trailer and I lost out on my FREE month Was not happy about that. Girl at store (w) glasses was great.
Kim M. le
The door to my unit was overly "sticky". Pull-down rope was rotten and broke so I replaced it. Big moving trucks should not use summer tires in Canadian winters. Minor complaints, but I am happy with.
MAURICE M. le
This facility was an avarage storage facility, nothing more nothing less.
Marty G. le
Good stuff
janice m. le
Very happy with experience. My daughter had used facility a few months ago and recommended your facility. Convenient, easy access, canopy for protection from weather to unload was great and carts!
Fred B. le
A good clean and safe place to store your stuff.
Kim M. le
Only average. Storage locker roll-up door only stays up if run fully up, but crappy nylon rope broke, so that's a risky move. Row blocked at one end by parked cars forcing us to back out with large tr
dennis e. le
Staff we’re great! U-haul policy didn’t allow me to rent for a week...which was all I needed a storage for. So I paid a month fee for a starage unit that sat empty for 3/4 of the term. A rip off.
Hannah W. le
Things been great since rented a storage unit I haven't had any issues with any of them about anything the employees at uhaul been nice and polite when talking to them
Cindy R. le
Great facility, climate-controlled and very secure. I’d recommend to others for their storage needs.
Wendy K. le
Everything went smooth and the staff were very helpful with all our questions
Carolyn T. le
Storage room was bright and clean, easy to maneuver around in. Staff was friendly, and would move trucks out of the way if need be. The manager can be a bit abrupt, but otherwise a good experience.
Kevin G. le
Very satisfied. Above excellent in all aspects
chesley g. le
EXCELLENT SERVICE AND STAFF VERY COURTEOUS. WOULD DEFINITELY RECOMMEND UHAUl To My Friends for all there moving needs.
Alan G. le
Your system of charging month by month is not in anyway fair. I moved my things August 2nd and was charged for a full month! 195.00 for 2 days. Is there not a way to charge by the day?
Cindy N. le
I would definitely use U -Haul Storage again.
karen a. le
No comments
Mike M. le
I cancelled my locker because I realized too many things that I would never use again. The staff are great.
Shaine G. le
Katrina and her team are always helpfull . Top notch service at the charlottetown location
MICHAEL P. le
For the units inside (the ones without outside access) you cannot access them after a certain time of the day (depending on the day and their schedule). Other than that, 100% staff and facility.
John M. le
great
Vernon P. le
Felt my belongings were safe left at this storage location
george b. le
Very Good Service George
chesley g. le
Very happy with service
Shirley S. le
Thanks Katrina
Alex M. le
Being open letter during the week would be great.
OPPORTUNITIES A. le
Pymt issue - As a Gov't dept we were paying through Arizona on credit card (cc). U-Haul indicated paid but some payments were never showing on our cc stmt. Switch to online acct pymt which worked.
donna h. le
Got different responses and prices for inquiries about my move. Tried to charge me nearly $100 more in mileage than I was quoted, threatened with collection agency when I refused... took a supervisor.
Donald L. le
Kara was awesome. Despite the country-wide computer meltdown, she remain calm, cool and collected while under pressure from the backlog of people who needed help. If there were 6-stars, she'd get 'em!