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Highly re commend this location for all your storage needs , friendly staff goes the extra mile to help you with any questions or concerns you may have. Always greet you with a smile . Top notch in my book.
I had a very very good experience there. Jenn and Dave did everything in there power in any type of situation that came up. I just wanna say thank you to you both for making my experience with your company great. Stay blessed and safe to you both.
Thank you very much for keeping my property safe at your storage facility. Staff members went the extra mile with us, as it was a difficult time (3years) hope and pray that all the wonderful staff members will be blessed. GOD bless you and your family. From Teresa &George Toledo.
It wouldnt be a bad storage unit. Myself and a couple other people all feel the same.. Dave who works there has very poor people skills and needs serious training with dealing with customers..
Jenn was very nice and helpful. For me location was convenient. I never used a storage facility before so I can’t compare.
Jenn & Dave sure know how to run a storage facility! If you’re looking for a safe and secure place to store your goods, then look no further! Thank you for your patronage! Stay Safe!
There is a guy named David Lewandowski who works there he drives a black truck. He is very racist And RUDE. I have made Several reports of him Harassing me Even calling the police and He still is employed! He also made racist remarks and comments to me(he lucky I didn’t slap the s**t out Of him then I would b in jail!) Uhaul on Broadway in Cheektowaga N.Y.!!!! Terrible service would NEVER recommend -Precious
I thought it was 24 hour access before. I hope it could go back to that as I drove there for nothing last night with a bunch of stuff and sadly couldn't get in. But the staff are amazing! So that balances it but I do wish there was 24 hr access!
The team was extremely helpful with regards to both the storage and truck rental. I would highly recommend this location.
Great service!!
It really sucks
Made a reservation on Saturday, showed up as planned on Sunday and staff was extremely helpful in processing our storage unit and getting us on our way.
I was very happy with the service at this location. Everyone I spoke to was always very kind and helpful. The ONLY issue I had was the lock I originally had on the unit rusted so bad I couldnt get it open. An employee came out to help, which wasnt easy for them either even after spraying a couple different things on it. It finally did open but I HAD to PURCHASE another lock. I felt this was unfair as I BOUGHT THE ORIGINAL LOCK FROM YOU...that store! It wasnt my fault that happened and could not be used. I felt the store should have replaced it as it was U Hauls reccommended lock sold in yoiur store. If I purchased a lock elsewhere or brought one in I would have felt differently. But I was told at time of purchase , that lock was the best. I believed, I purchased. The Lock malfunctions, and I had to Buy another. Not really fair. If you can refund me , I would greatly appreciate it. What am I going to do with a broken lock as I now have another? Other than that, A++ to the rest Thank you., Rhonda Pulaski S6torage Unit #114
Other than the mice droppings in one of my boxes, the facility and staff was always great and respectful to me. Happy New Year
I was very pleased at Tony experience at UHaul and the man who took care of me was very courteous and was very friendly and professional.
No comments overall good service.
It’s rat infested infestation I found many dead rats n my things.. Also my things were distributed by water damage
Very accommodating,
I only came to the facility one time after I initially opened the unit. Everything was fine.
Outstanding and I shall return
Very happy at this U-Haul staff is great between Dave and Jen very nice very helpful
I had a great experience dealing with the employees (Miles in particular) at the Ludwig Rd. in Cheektowaga, They were professional & extremely helpful. This was the smoothest part of my stressful move
I had put my car in this facility in 2017. Jenn the manager snd Dave were excellent to work with for the past 2years. I highly recommend this location for storage!
This is the worst storage facility that i ever encountered besides the manager jen all the employees are rude if u rent a storage there make sure to check your bill they over charged me over $200
I would like to thank the Manager and Dave for quality excellent customer service much thanks to the Manager she was excellent.
The girl working there helped me with my lock procuring a torch to warm up my frozen lock. And she was polite and accommodating. Thank you. Scott
The amount of mice poop was disgusting. I have to replace soo many of my things. Even brought one of the mice with me. 6 months of mice living in my stuff. Unbelievable.
Such great customer service at this location. The girl at the front desk was so nice and helpful. Made the whole process quick and efficient.
Very helpful
I will always recommend Uhaul for storage to Family/Friends. And if we need storage again in future Uhaul will definitely be the first choice because the rate was very reasonable and fair. Thank You
Jenn, Dave and staff did an amazing job with helping us when we were in a bind. Jenn is a fantastic manager and oversees the property very well. She is very professional and follows as promises. A++
Always had moving trucks available
friendly people you got working there
Vary good experience
Thank You Jenn & Dave! It was pleasure being a customer for 1 year!
Keep up the good work.
Easy to work with staff
Doors were not operational. I could not access my unit. I asked the door to be fixed. My unit contents were removed and i was still charged for rental of an empty unit. I was not compensated for fees.
David was an awesome employee he knows how to treat customers he went above and beyond to turn my day around keep smiling your amazing David
Plan on pressing charges for u guys dubble charging my checking my account twice I will never use u again!🖕🏽
All the staff were very nice and helpful, and also Jen the manager wonderful she keeps her clients very happy
Need to work with the customer more to try and solve there issues before selling their stuff.
Sucks
