Le client n'a pas laissé de commentaire.GABRIEL G.
Customer Reviews for U-Haul Moving & Storage of Chippewa
Pour nous contacter
Beaver Falls, PA 15010
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage du vin
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Make sure you get your quote in writing and the present a proper payment list.DAYTON C.
No need for improvement. These folk are friendly and helpful. No complaints hereJacob B.
Make sure autos are maintained and safe before customer rents it. That includes making sure proper PSI in tires. Inf tires.ERIN S.
I think that if you intend to move out with more than half a month left you should be credited some of your monthly payment backMarvin M. | Expérience générale
Le client n'a pas laissé de commentaire.JONATHAN H.
Friendly staff very smooth processJoel F.
Great serviceDANIEL P.
Le client n'a pas laissé de commentaire.JAMES W.
Le client n'a pas laissé de commentaire.DAVID H.
Le client n'a pas laissé de commentaire.William M.
Le client n'a pas laissé de commentaire.James T.
Le client n'a pas laissé de commentaire.Chris T.
Le client n'a pas laissé de commentaire.Kasey S.
Le client n'a pas laissé de commentaire.CHARLES S.
Please double check the mileage. Ours was incorrect but we were able to upload a photo of the correct milage to the vehicle inspection link.HEATHER B.
I recently moved to the area and downsized. I needed a storage area while we decided what we were going to keep and what we needed to dispose of. The facility met my needs perfectly. Very good experience.John M. | Expérience générale
Le client n'a pas laissé de commentaire.MIchael L. | Expérience générale
Nothing. The employees at this location were awesome!! They are very friendly and knowledgeable.DANA B.
Le client n'a pas laissé de commentaire.BRUCE H.
The gentlemen that work there are very friendly and helpful with my rentalMICHELLE W.
Le client n'a pas laissé de commentaire.JUSTIN P.
I have rented at least 5 times in various locations around the country in the last month alone. Each time, the trucks have been clean and ready. The service has been prompt, courteous and professional. I love the mobile features for checking and and returning. Overall, great job! One suggestion- allow me to save the pictures of my license and headshot into my profile so I can just approve each time rather than retake. I know it's probably a security measure but it would be helpful. Maybe confirm with Touch ID so you know it's the actual person?JASON B.
Le client n'a pas laissé de commentaire.MARSHA S.
Le client n'a pas laissé de commentaire.Randall S. | Expérience générale
Le client n'a pas laissé de commentaire.Michael N.
Great people great service and the equipment was top notch. It worked great and did exactly what I wanted. I will definitely use chippawa Uhaul again.TIMOTHY W.
Seemed like you were putting the staff out asking questions. For people who have never rented a u-haul truck or a storage facility, it can be confusing until someone shows you how everything works. The 10' truck I rented was in terrible condition. The engine slips & I just got on the highway & had to get off an exit bc of low tire pressure. The windshield was filthy too. The staff that works there isn't helpful & speaks in an irritating tone! These employees are losing you business!!!!!!!! 1 out of 10, DO NOT RECOMMEND!heather w. | Premières impressions
Le client n'a pas laissé de commentaire.DANIEL M.
The customer service was wonderful. The 15ft Uhaul was unacceptable. The key to unlock the truck did not work on the driver side door. The only way to unlock this truck was the passenger door and slide over. The over head light is broken and was a huge safety concern when unloading in the dark. The actual truck sounded like it was going to explode when approaching 40 miles per hour. I have rented many times from Uhaul in the past, this truck should definitely be retired.MELANIE V.
Le client n'a pas laissé de commentaire.Kevin S.
Le client n'a pas laissé de commentaire.THOMAS L.
Le client n'a pas laissé de commentaire.ANNA H.
Not muchJOHN D.
Le client n'a pas laissé de commentaire.timothy c. | Premières impressions
My experience was a great. Thank you.BRUCE H.
Le client n'a pas laissé de commentaire.William L.
Le client n'a pas laissé de commentaire.JODI H.
Le client n'a pas laissé de commentaire.Vicki M. | Premières impressions
Staff was very friendlyDonna B.
Excellent customer experience!! EVERwas super friendly and helpful at this location.Would not change anything!!!JODI H.
Le client n'a pas laissé de commentaire.Francis P.
Le client n'a pas laissé de commentaire.George A. | Expérience générale
Le client n'a pas laissé de commentaire.LISA J.
Le client n'a pas laissé de commentaire.JAMES A.
People on staff very nice and professionalramond c. | Premières impressions
Le client n'a pas laissé de commentaire.DARNELL E.
The customer service that Maverick provided was courteous and extremely helpful. Great job!Thomas M.
good location employees very helpfulKEVIN G.
Le client n'a pas laissé de commentaire.JEFFREY J.
Le client n'a pas laissé de commentaire.STEPHANIE M.
Le client n'a pas laissé de commentaire.LARRY A.
Le client n'a pas laissé de commentaire.ROBERT D.
Le client n'a pas laissé de commentaire.CRYSTAL S.
Gas in truck was less then they said and then charged me 30 bucks extra even tho I filled the truck back up to where it was when we got it. Even tho we told the guy that the level was wrong. Also never got the moving boxes I paid for.LEONARD N.
The storage facility is very good... no issues. However, it's an issue having people pay to rent lockers on the first of the month as this is when many people move. A customer ends up paying a month's rent to use the locker for 1-2 days.John T. | Expérience générale
Le client n'a pas laissé de commentaire.Stephen M.
Le client n'a pas laissé de commentaire.JENNIFER H.
Le client n'a pas laissé de commentaire.ANNETTEMARIE A. | Premières impressions
Le client n'a pas laissé de commentaire.NATHAN S.
Le client n'a pas laissé de commentaire.ANNETTEMARIE A.
I have no recommendations at this point.JOHN T.
Le client n'a pas laissé de commentaire.BRIAN J.
Le client n'a pas laissé de commentaire.HARRY M.
One of the gentlemen there wins the "I am rude Person" Award We were mislead on your insurance for several rentals.I will be rethinking uhaulALLEN L.
Le client n'a pas laissé de commentaire.Robert W. | Expérience générale
Kelly Kline is the best ever employee love her Everly amazing friendly courteous fun attitude!!!!Carrie K. | Expérience générale
Le client n'a pas laissé de commentaire.SCOTT T.
Don't hound the customers. If you can't rent the vehicle for the amounted time to rent then you shouldn't rent it out. I had the vehicle reserved in advanced yet you still wanted to know when I would have it back not once but 3 timesMICHAEL T.
Well maybe the next time someone rents a truck and car hauler you people need to make sure equipment is at same location? I had to leave the one u-haul dealer and drive 40 mins to pick up car hauler then go back 40 mins to load my car onto said car hauler. Did I mention that by the time i got back there was no attendant to help me put car on hauler! Had to do it myself. The straps were cut so i couldn't dog down the front tires. I was an utter mess.BARRY W.
Le client n'a pas laissé de commentaire.Scott T.
Le client n'a pas laissé de commentaire.EMMETT A.
This location I've had decent experience with some employees but yesterday and play that I called and told her the roof was thinking on the truck all she told me was you have to let them know when you drop it off I figured she would take care of a problem that I had with the roof leaking she passed it off to somebody elseROBERT K.
Le client n'a pas laissé de commentaire.STEFANIE R.
Le client n'a pas laissé de commentaire.BRANDON Z.
Le client n'a pas laissé de commentaire.Randall S. | Premières impressions
Maverick was very helpful and friendly. He explained everything from the map and key swipe in detail.Stephanie K. | Premières impressions
U-haul it's self suck. I set everything up on line and ended up picking it us somewhere different because u-haul changed it.BRYAN M.
Le client n'a pas laissé de commentaire.Traci M.
Make it cheaper.JAY M.
Le client n'a pas laissé de commentaire.Brenda C. | Premières impressions
Le client n'a pas laissé de commentaire.CHARLES T.
Le client n'a pas laissé de commentaire.JOHN N.
The manager and some of the staff at the Beaver Falls location was very helpful, however they staff, business practice and the customer service on the Texas side was horrible in exception for the ladies that moved our UBoxes. They were helpful. The scheduling, and customer service in the beginning was horrible. Also, we were never told or prepared that we had to wait a month for our things due to trailer shortages until the DAY THAT WE CALLED and planned after we confirmed that we could start to process of having out things brought to us.Rachel S.
Le client n'a pas laissé de commentaire.DONALD P.
Le client n'a pas laissé de commentaire.Mark M.
The unit is too far away for me. I would like to get the handicap. Unit#2028.charlotte d. | Premières impressions
The equipment was clean enough but the engine/axles sounded terrible and at times gave us great concern that the front tires were going to fall off. It was not very steady and made a lot of noise when turning. It was very rickety! Staff and service was impeccable though but for the first time felt unsafe in the equipment.KELLY H.
U-Haul Chippewa, Beaver Falls, and Ellwood City were all FABULOUS. We ended up renting out of Chippewa, PA ultimately. My husband and I had a snafu with our moving plans, and U-Haul was amazingly accommodating and kind. We cannot thank you enough!!DESIRAE S.
Le client n'a pas laissé de commentaire.Debra H.
Le client n'a pas laissé de commentaire.LEO H.
My reservation was made for 2PM, but I received a call stating that the truck would not be available until 5. I was accommodating and did not complain. I returned the truck the next day before my drop off time. The mobile check in was not working so I dropped off the keys in the lockbox. I was charged an extra $20 because it was considered overnight hours. I called to speak to a manager but I did not receive a call back. I will not rent from this location again.Matthew P.
Both employees on pick up and return were very professional & polite.SAMUEL M.
The Gentleman Named Marvick did an extraordinary job and was very professional with answering all the questions I had prior to renting the Uhaul Van, in fact because of his time and manners I knew this was the place to rent a uhaul from. I drove the extra mileage just to rent from this location . The parking area is very large where you could leave your personal vehicle there ,as you are renting the uhaul which was a plus for me. This store is a perfect location with multiple rentals available for everyone's needs. I Highly and strongly recommend going to this location...CHARLOTTE B.
Easy Process. Worried about return, but was very simple with helpful assistant to answer any questions.Paul G.
Le client n'a pas laissé de commentaire.BRANDYN K.
Le client n'a pas laissé de commentaire.SAMUEL P.
Le client n'a pas laissé de commentaire.KEVIN W.
Le client n'a pas laissé de commentaire.MICHAEL B.
Le client n'a pas laissé de commentaire.Roger M. | Premières impressions
Le client n'a pas laissé de commentaire.CAROL H.
Le client n'a pas laissé de commentaire.WILLIAM B.
Le client n'a pas laissé de commentaire.Hunter s. | Premières impressions
Le client n'a pas laissé de commentaire.EDWARD K.
Le client n'a pas laissé de commentaire.LAURIE D.
was 15 minutes late and got charged another $20. Rep said they had someone waiting but there were may other trucks sitting in the lot. Doesn't make sense.JAMES L.
Le client n'a pas laissé de commentaire.DOUGLAS S.
Return process after hours was efficient. I had to return to the facility the next day to pick up something left in the truck from the night before and staff was courteous and helpful. It would be helpful to have an after hours contact for minor issues to be addressed at the facility.LAUREN T.
Le client n'a pas laissé de commentaire.CAROL H. | Premières impressions
The hitch specialist at the guest counter has it right: enforce the return times. I very nearly was left without my guaranteed reservation because the manager wasn't capable of saying more than â€œYou'll be charged $50 for not returning.â€ Fortunately, another customer returned their ten foot truck early.DAVID K.
Friendly staff . Thorough explanations.DONNA C.
Le client n'a pas laissé de commentaire.BRADLEY E.
Everything was very easy to findSteven M.
Le client n'a pas laissé de commentaire.ROBERT D.
Le client n'a pas laissé de commentaire.DENNIS N.
Le client n'a pas laissé de commentaire.Tara H. | Online Move In
The staff was not professional, and the rates were far to high. I will not be using u-haul again.Joel P.
Kelly is fantastic! Hold onto her. She is a great representative for your company. I'm hoping raise time is coming very soon for her.Ellen F. | Premières impressions
Le client n'a pas laissé de commentaire.John M.
Nothing, ...Everything is Alwayz Perfect !!!!!EDWARD N.
great service and easy to returnVanessa C.
Staff was polite and helpful. Facility was in good condition.John T. | Premières impressions
Getting into the storage unit wasn't a problem it was picking up the truck after hours was but I partly think that was my fault, but I called customer service and we got the situation resolved.Jason M. | Online Move In
nice to my sonMike M. | Online Move In
Le client n'a pas laissé de commentaire.Marla S. | Premières impressions
Le client n'a pas laissé de commentaire.James A. | Premières impressions
Le client n'a pas laissé de commentaire.JAMES H. | Premières impressions
Le client n'a pas laissé de commentaire.Michele F. | Premières impressions
Le client n'a pas laissé de commentaire.Patricia P. | Premières impressions
Kelly Kline was very helpful.carol f. | Premières impressions
Le client n'a pas laissé de commentaire.Breon R. | Premières impressions
Le client n'a pas laissé de commentaire.Rebekah L. | Premières impressions
Le client n'a pas laissé de commentaire.rachael C. | Premières impressions
Very helpful and directing you.Pansy H. | Premières impressions
The employees tried there best. No manager was on duty. Finally got our storage unit after 1 hour wait. New facility, I understand. But just poor management and planning.Leon M. | Premières impressions
I rented a 15ft truck & a new climate control 5x10 storage unit. Very satisfied the service & help I received. Everything was explained in detail. Truck & storage unit clean and worked well.hopeann d. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.