Le client n'a pas laissé de commentaire.Todd F.
Customer Reviews for U-Haul Moving & Storage of Clarkston
Pour nous contacter
Clarkston, GA 30021
(East of I-285 @ Church St Exit)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Nothing. Everything was great!Adrienne P.
All my things flooded and they were not happy about me filing a claim. I just had a baby and all of the contents in storage were brand new and unopened baby items that I dearly needed at that time. It was tragic. I cried. Then only got back 100 dollars for all the items that were damaged in the flood.aaisha m. | Expérience générale
CUSTOMER SERVICE WAS A BIT POOR AT THIS LOCATION!! NO CLEAR SIGNS WHERE TO PARK YOUR CAR, ONLY GRAVEL LOT WHERE TRUCKS ARE LOCATED!!Jasmine T.
Le client n'a pas laissé de commentaire.Tiffany L. | Expérience générale
Le client n'a pas laissé de commentaire.VERNON J.
I was charged for damage and there was no damage on the truck once it was returnedNYASIA C.
Le client n'a pas laissé de commentaire.James I.
Le client n'a pas laissé de commentaire.Todd F.
The customer service was great and employees were helpful throughout the entire process.PATRICK V.
Le client n'a pas laissé de commentaire.Ashlie G.
Le client n'a pas laissé de commentaire.Georgia S.
Le client n'a pas laissé de commentaire.KELLIE B.
Le client n'a pas laissé de commentaire.JUAN C.
My rental truck had a minor safety issue with the side view mirror on the passenger side. It was loose and would be out of view as the trucking is moving, which create a vibration. It's dangerous not to see your side.HIEU M.
Inform customers when a certain type of vehicle they requested is not available before they arrive at the store and not after they've purchased it.Cameron F.
I reserved two weeks in advance. I wanted to rent at the uhaul location and when I made the reservation online it acted as if though the space was confirmed and available. I do believe it's a shame no one checked in advance for customer to advise so that customer could have been prepared. Especially if they are seeking storage space. I know people sitting behind the desks see Reservations ahead of time daily. It's their responsibility to contact customers to let them know. Hughes burden placed on me to the move and then rush to find somewhere to put my stuff. Terrible service to say the least.Chassity W.
Wynn was super nice and helpful from start to finish and so was the guy she was training. I have never had a bad experience at this location!LYNDON C.
Customer services ignored customers and spoke to each other over customer standing and waiting for service for a long time, the conversation is personal not related to businessAshraf R.
The woman at the counter was an absolute delight and very helpful.Ryan M.
Le client n'a pas laissé de commentaire.Yolanda M.
No comments at the moment...but very good customer service. Fortement recommandé!VERNON J.
The equipment was clean, but there were some issues with the Van, I was so able to use it, and my moving went smoothly.BENJAMIN T.
Le client n'a pas laissé de commentaire.MELISSA J.
Le client n'a pas laissé de commentaire.ALAN M.
Le client n'a pas laissé de commentaire.WILLIAM I.
Le client n'a pas laissé de commentaire.JAMES B.
Very helpful and courteous staff. Always a good experience.LONNIE L.
Le client n'a pas laissé de commentaire.JESSE T.
The vehicle I ordered wasn't there. Waited for an hour. To compensate me they offered a 10 dollar discount which was not actually applied to the bill.ABIGAIL V.
Le client n'a pas laissé de commentaire.Chambrale P. | Expérience générale
The staff was very friendly and helpful with my last minute reservation.SAMANTHA B.
Service was very prompt & clear.SETH J.
Le client n'a pas laissé de commentaire.Shindano E.
I could not get the key to open the driver's side door. The customer service rep got it to open, but when I had the truck, I could never open the door.DIANE L.
Le client n'a pas laissé de commentaire.Fredric S.
Friendly and helpful staff, the unit is inside but resembles a warm morgue in a basement, difficult to load/unload because of the construction of the building.Joseph V. | Premières impressions
I used the app. And went to return my rental. The staff at the time of return was rude. I was returning my rental via app and she came to the door and stared at me for a while until I noticed her and said she would check in the rental. It was uncomfortable and she acted like I was doing something wrong. Also I filled the tank up and was charged for it. My fault for not taking a picture of it before.Crystal P.
Keep up the great customer service and making customers feel welcomed like family.Dilecia M.
Le client n'a pas laissé de commentaire.GEORGE D.
Le client n'a pas laissé de commentaire.Charles A.
Trailer hitches at the site.JAMES G.
Great customer service service.Apriel J.
Le client n'a pas laissé de commentaire.DECORIAN O. | Premières impressions
Le client n'a pas laissé de commentaire.MICHAEL B.
Le client n'a pas laissé de commentaire.DECORIAN O.
Le client n'a pas laissé de commentaire.BARBARA M.
Le client n'a pas laissé de commentaire.Fredearia W.
Wanted to say thanks to the Clarkston staff who did everything they could and went out of their way to ensure that we could complete our move with the equipment we needed. The women who staff this location know what they're doing, and we appreciated them!ROSY K.
Very friendly serviceDANAMARIE D.
Le client n'a pas laissé de commentaire.BRYAN S.
Staff was so friendly made my transition smoothPATRICIA R. | Expérience générale
Le client n'a pas laissé de commentaire.SISAY M.
Le client n'a pas laissé de commentaire.JACQUELINE G. | Expérience générale
Le client n'a pas laissé de commentaire.SAMMY H.
Trucks passenger side mirror flopped around . Passenger had to hold it so I could see . Almost hit two cars bc it would not stay in place. Then when we tried to do the after hours return online , the page refused to accept my location info. Just kept reloading so I was stuck with a 20 $fee the next day. Extremely disappointing. I responded to the receipt email asking that at least the 20 $fee be removed but so far no response. I would recommend only returning the truck when they're open.MELISSA T.
Le client n'a pas laissé de commentaire.MARCO G.
Le client n'a pas laissé de commentaire.Lisa D.
The service was fast. I would, however, suggest more professionalism from the staff. My minor son was present with me upon pickup and the subjects of their conversations weren't age-appropriate - profanity, content, etc.KENYA A.
Just a note, not about Clarkston specifically. We picked up a four wheeled auto transport from an actual U-Haul dealer in Orlando. The trailer we got worked well, but getting the ties that hold the tires to keep the car in place were difficult to remove, one of them being nearly impossible because the cranking device that the straps are meant to be threaded through was very creaky and tough to move back and forth.Sully J.
We lost most of our things to mold in just 20 days of our stuff being stored there. Mold everywhere. I did four trips trying to clean it out and I came back to get the trash they already threw it away and charged me an extra45 $for it as if I didn't just lose items to mold in their unit. They were very insensitive and one young lady was talking about being petty about having to throw away items we came back to get. I wish it was a little more professional and they were a little bit more understanding of my situation.Marcus L. | Expérience générale
Le client n'a pas laissé de commentaire.Ashley K.
Le client n'a pas laissé de commentaire.SAMUEL B.
B/c they didn't help us and when I took the truck it's was massed up she didn't cleanEDALACHEW D.
Le client n'a pas laissé de commentaire.Collina E. | Premières impressions
Le client n'a pas laissé de commentaire.VICTOR C.
Le client n'a pas laissé de commentaire.HUBERT T.
Very helpful staff. They made last minute changes for meankur s. | Online Move In
Due to me having a great experience for the first time reserving a vehicle from this location, I do not have any suggestions for improvement at this time. I would like to say, "Thank You" for the Professionalism, Courtesy, & Efficiency of the employees on duty at that time!NADIRAH S.
The customer service is great here. The overall quality of the vehicles that I saw are pretty poor. In closing tires and other things of the interior of the truck I rentedQUENTON S.
Absolutely amazing!! Wynn is the best and so helpful! Great experience 10/10DANIELLE C.
Le client n'a pas laissé de commentaire.LATRECE M. | Expérience générale
Le client n'a pas laissé de commentaire.Sakita F. | Expérience générale
Le client n'a pas laissé de commentaire.DENISE C.
The moving company that was suggested to us damaged multiple pieces of my furniture and it is UNACCEPTABLELORONTA M.
The staff at this location have given awesome service. Wynn Reagon leads an amazing staff who are willing to go above and beyond. This place rocks and I will give this location an A++ ratings. Keep it up ladiesClement P. | Expérience générale
Le client n'a pas laissé de commentaire.PATRICK F.
Le client n'a pas laissé de commentaire.ERIC B.
Le client n'a pas laissé de commentaire.JOSEPH L.
Le client n'a pas laissé de commentaire.Aoci E.
Le client n'a pas laissé de commentaire.JAMAL D.
Le client n'a pas laissé de commentaire.Rita N.
Le client n'a pas laissé de commentaire.RUEBEN G.
Le client n'a pas laissé de commentaire.JAMES K.
The inside of the truck smelled horrible. It undoubtedly had been rented by someone that hauled some fish! Other than that my rental was uneventful.LAWRENCE S.
Le client n'a pas laissé de commentaire.Margaret O. | Premières impressions
Our customer service rep was excellentSIRAK F.
Le client n'a pas laissé de commentaire.EDGAR R.
The staff was awesome!!!! The lady that checked me in was surprised that they gave me a trailer in the condition it was in.james T.
Make it clearer where customers park. I kept parking in the â€œequipment returnâ€ area because I couldn't figure out that there was a parking lot!MARY E.
To be honest onlyMWEPU M.
Nothing the services were excellentBONITA W.
The employees are very professional. Great customer service attitude.FAMBO A.
Thank youHave a nice serviceMOHAMED A.
Le client n'a pas laissé de commentaire.BHUVAN B.
The staff was under a lot of pressure because their trucks had been vandalized but each team member remained kind and courteous while assisting me with my needs.KIESHA W. | Premières impressions
Le client n'a pas laissé de commentaire.KRISTI H.
Customer service was excellent even though the staff was under a lot of pressure from their trucks being vandalized.Kiesha W.
Le client n'a pas laissé de commentaire.Sharod a. | Expérience générale
Stop making promises you can't keep to your customers.BYRON B.
Cool customer service. Laid black. Really clean equipment. Clear info, and informative service. Great price and easy access.MARTENAS G.
Laura at the Clarkston store was our service agent and she was lively, personable and professional. A great start to this U-Haul experienceMARLIN H.
Le client n'a pas laissé de commentaire.Morgan U.
Great and easySETH N.
The people was helpful and talkitive I got a lot of info about the areaNICOLE C.
Laura was super helpful, polite, professional, and I would definitely rent here again.Mark W.
Le client n'a pas laissé de commentaire.Chelsi M. | Premières impressions
Le client n'a pas laissé de commentaire.Brenda D.
Le client n'a pas laissé de commentaire.BARRETT B.
Le client n'a pas laissé de commentaire.ALLEN P.
One of the best locations I've ever been to. Staff was super friendly. Store was very clean. The truck was very clean, well maintained, and ran very well. I had no issues. Will be using this location again if needed in the future.Regina F.
Le client n'a pas laissé de commentaire.ANOSH A.
Very nice and friendly staff . The equipment was in good working order . The staff was very efficient.WILLIAM F.
Wynn and her staff are helpful, kind and very welcoming.PATRICIA R. | Premières impressions
Le client n'a pas laissé de commentaire.PATRICIA R. | Expérience générale
I highly recommend this Uhaul location - we rented two different trucks, a storage unit, and dollies. The staff were nice and competent, the facilities were clean and working, and owner, Wynn, was incredibly helpful, even taking her own time to help us after hours. We had lost our gate card access and she came to help us and was available by phone whenever we needed help. Truly blessed to have picked this location for our move - it went much smoother than it would've been had we picked another location! Thank you!!Paul Mark A. | Expérience générale
Very helpful at Clarkson u-haul...the best!!PATRICIA R. | Premières impressions
The customer service at Clarkston is great. Personnel amical.Monica H. | Expérience générale
Amazing staff, including Wynn and Shamika.Richard L. | Premières impressions
The ladies working at this place are awesome and they have a great manager Wynn. Absolutely polite and pro-active.This place can get A+ ratings.Clement P. | Premières impressions
Le client n'a pas laissé de commentaire.Francis R. | Expérience générale
Le client n'a pas laissé de commentaire.Patrick M. | Premières impressions
Le client n'a pas laissé de commentaire.lacrisha w. | Premières impressions
Exceptional customer service & very professionalOyakhilome B. | Premières impressions
Your staff was absolutely amazing. The manger went abouve and beyound in assisting me. Again, Kudos to the intire staff. I was definately impressed. Thank you and keep up the good work! Jack Williams Director of YMCA Early Learning Facilites Metro Atlanta YMCAJack W. | Premières impressions
Laura was extremely helpful, while multitasking. My move was alot LESS stressful when I left. Thanks Laura!!!!!lequan j. | Premières impressions
Le client n'a pas laissé de commentaire.Gloria T. | Premières impressions
The ladies were great and friendlyKeith C. | Premières impressions
Wynn and staff gave us a superb experience during our move in with great tips and on time humor! Thanks guys you were awesome!Denise m. | Premières impressions
Good serviceDerrick M. | Premières impressions
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