Évaluations des clients U-Haul Moving & Storage of Clarksville

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Clarksville

Cote générale :

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Brian D.
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Le client n'a pas laissé de commentaire.

YOLANDA W.
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Le client n'a pas laissé de commentaire.

Mary J.
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Phone contact needs to be improved. Not with this store but to get pick up set up.

MICHAEL LEROY V.
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Le client n'a pas laissé de commentaire.

starlet f. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Nancy P.
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Reserved equipment and the computer system was down nationwide. Did not get equipment till hours later.

Douglas S.
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Le client n'a pas laissé de commentaire.

ROLAND S.
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When I arrived the representative informed me that the computer system was not working and he couldn't rent me a vehicle. I had to call Uhaul customer service hot line to get assistance. The final cost was higher than my online confirmation amounts and the overall experience was not good.

JEFFREY C.
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The individual who checked out the vehicle was courteous and professional!

Ronald R.
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Le client n'a pas laissé de commentaire.

DANIEL E.
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Le client n'a pas laissé de commentaire.

WILLIAM N.
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Le client n'a pas laissé de commentaire.

Alvin B.
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Let the vehicle inspection response stay up a little longer

Tyler M.
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Get new employees that actually want to work and be there- hire people who don't cuss (fuck you) at customers .

Loren R.
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Simply try to keep the staff that you have at this location. Everyone was very helpful and do to the GREAT service I received I will use U-Haul in the future for all my moving needs.

Robert T.
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Le client n'a pas laissé de commentaire.

Bonifacio R.
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Le client n'a pas laissé de commentaire.

Ryan R.
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I dont know the guys name who assisted me, it was the young black guy. Dude was extremely understanding and absolutely more than willing to work with, unlike that dude he worked with. My man accidently broke my trailer my 7 pin to 4 pin connector and replaced it for FREE!!! Will definitely come back and only deal with him! Please, U-hual, take care of that guy. He will be a beacon and people will only want to deal with him!!! Please!!!!

David S.
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Le client n'a pas laissé de commentaire.

gary E.
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Le client n'a pas laissé de commentaire.

SCOTT W.
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Le client n'a pas laissé de commentaire.

Phillip C.
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Staff was very friendly and knowledgeable treated me like i was not just a customer

FELIX V.
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They charged more than expected. Even charged for blankets that there were not in the truck. Very angry with staff charging over stuck I did not rented and would not hear the client out.

Kathleen B.
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Le client n'a pas laissé de commentaire.

James Gregory W.
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The truck had a few mechanical issues.

Brenda R.
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I was very pleased with the service I had received. Great job!

latasha h. | Expérience générale |
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This will be only place I will ever us here in Clarksville ten area ,very friendly and convenient location.also very clean helpful.

Michael S.
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The shipment from Chesterfield Virginia to Clarksville Tennessee was five to seven days late. This caused several Billings to occur that should not have. I have received credit for one, one has been canceled, but a third has gone through and I have yet to address this. The local Personnel were helpful and getting some of this taken care of but the U-Haul policy of not showing the boxes vacated until all boxes have been vacated caused the problem. I should not, repeat should not, be billed for a box I have already vacated.

Max J.
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Le client n'a pas laissé de commentaire.

Jakita M.
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Le client n'a pas laissé de commentaire.

Earl D.
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Le client n'a pas laissé de commentaire.

CHRISTINA C.
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Le client n'a pas laissé de commentaire.

SHAWN D.
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Le client n'a pas laissé de commentaire.

Jeffrey W.
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Very fast and easy.

Tristen A. | Expérience générale |
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Le client n'a pas laissé de commentaire.

MICHAEL C.
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Le client n'a pas laissé de commentaire.

Michael G.
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Very professional, courteous & helpful.

Steven N.
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I do not understand why i was not issued any refund for i had to turn it in a week early.

MARIO B.
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Le client n'a pas laissé de commentaire.

Israel S.
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Le client n'a pas laissé de commentaire.

Diana R.
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Le client n'a pas laissé de commentaire.

Joseph A.
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Clean interior a little bit .was sticky in cup holder

Pete R.
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Le client n'a pas laissé de commentaire.

CODY D W.
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Le client n'a pas laissé de commentaire.

Regina H.
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Make phone contact available to the facility you are doing business with so the facility you are picking up from knows exactly what you are doing. I think there was poor communication between the people I talked to on the phone and the person at the facility I was picking up from. The gentleman was very accommodating and kind. I give him 5 stars.

christopher T.
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Smooth transaction. Simple process.

Lynda B.
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Le client n'a pas laissé de commentaire.

andrew K.
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Le client n'a pas laissé de commentaire.

WILLIAM C.
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Le client n'a pas laissé de commentaire.

sarah C.
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Le client n'a pas laissé de commentaire.

Amanda L.
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Le client n'a pas laissé de commentaire.

Lucas C.
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Le client n'a pas laissé de commentaire.

Daniel G.
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Le client n'a pas laissé de commentaire.

Richard M.
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Keep up the amazing service.

john C.
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Staff was friendly, and the rental process was simple and quick.

Donnie T.
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Le client n'a pas laissé de commentaire.

WAYNE E.
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Le client n'a pas laissé de commentaire.

Gregory F.
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The Flat Panel TV Kit was missing the four(4) foam corner pads. Had to return to the location to get a complete kit.

Carolyn C.
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Le client n'a pas laissé de commentaire.

Bridget B.
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Le client n'a pas laissé de commentaire.

Victoria L.
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The headlights need to be changed because on high beams you can't see so we had to stop moving at dusk! Which cut into the moving time. Also there is no light to see if you are in park or drive at night.

Aaron L.
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Le client n'a pas laissé de commentaire.

Desiree D. | Expérience générale |
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This place is great. I kept a climate controlled unit for almost 4 months. Everytime I went the staff were very nice. Checking in and out was a breeze and prices aren't bad at all on controlled temp storage units. Moving in and out was easy with all the u-boat style carts they have for you to use. Definitely recommend.

Debbi Z.
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The customer service rep that helped me was disgusting. He was slow and rude. If I had not needed this truck for moving I would have walked out.

Evan R.
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Le client n'a pas laissé de commentaire.

Donna C.
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This is my go to location for any rental, storage and vehicle. Every employee has gone above and beyond to ease a stressful move and not take advantage of me running late or becoming impatient with my “technical challenges“ attempting online services. I appreciate their kindness in equipment rental or the surprise friendly reminder call when I'd let storage date slip by avoiding any late fees I surely would have incurred at most facilities. Thank you, your a great team. Renting again soon and recommend you to anyone with rental needs

Reno W.
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Everything was great 👍

Conrad B.
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Le client n'a pas laissé de commentaire.

Pamela P.
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Le client n'a pas laissé de commentaire.

Michael S.
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I used the truck for 2 hours and was charged 72 dollars. It said 19.75 plus 25 for insurance. I did local and it was used for 29 miles that's it. I'm still trying to understand why 29 miles cost me 72 bucks.

William L.
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The representative at the location was very helpful and accommodating.

Kaleigh H.
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don't charge for a dolly that wasn't with the truck

Ronald S.
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Le client n'a pas laissé de commentaire.

Jessie G.
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I called in and reported everything about my experience but try no one has contacted me.

Scott E.
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Le client n'a pas laissé de commentaire.

Mark H.
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Staff was very friendly and helpful !

mark B.
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The final place I picked up the truck the guy was very friendly & helpful.

Donald S.
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Le client n'a pas laissé de commentaire.

Donald S.
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Super friendly staff and excellent service!

Justin B.
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No one is friendly there, they rush you in and out. They all tell you different information and leave stuff out that lands up costing customers money.

Robert H.
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Le client n'a pas laissé de commentaire.

SONJA B.
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Le client n'a pas laissé de commentaire.

Gloria U.
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Le client n'a pas laissé de commentaire.

Keith K.
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My pickup location was changed twice which created a huge inconvenience when I had a storage unit at the Wilma Rudolph location. That is the location I selected initially. This added another 45 minutes to my move time. I have used Uhaul in the past many times and have been very pleased. My whole experience this time was anything but easy and seamless

Bradley M.
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Our truck was very old. We did not know until we arrived but it had a hole in the roof and our belongings were soaking wet, some of which ruined. The truck should not be in operation any more. It got less than 5 miles to the gallon. We always got at least 9 miles to the gallon in these trucks.

Tabitha J.
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Le client n'a pas laissé de commentaire.

KEVINRAY C.
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Le client n'a pas laissé de commentaire.

Donald S.
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Le client n'a pas laissé de commentaire.

Carlesia T.
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Le client n'a pas laissé de commentaire.

James N.
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this location failed to process my payment and now 70 days later is wanting payment plus a late fee. Worst customer service from Roger in Accounts Receivable. Willing to pay for rental cost but not late fee and he blames me for a company failure. Utterly unacceptable.,

Sonny C.
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Le client n'a pas laissé de commentaire.

kevin C.
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Truck order was bad.

Robert R.
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Le client n'a pas laissé de commentaire.

Travis H.
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Le client n'a pas laissé de commentaire.

Curtis C.
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Everything was set up and ready for me when I got there, I was early. Great communication and customer service

Scott G.
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Le client n'a pas laissé de commentaire.

Donna E.
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Le client n'a pas laissé de commentaire.

Berney J.
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They over charged me: I use them all the time . i called the and they were suposse to return what they over charged me. nothing yet. Will check back with uhaul about my money to be placed back on my card tonorrow

Michael O.
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Le client n'a pas laissé de commentaire.

Michael B.
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Have them check air pressure in the tires. Driver side front tire on the trailer was losing air. That was my only complaint.

Carla P.
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You guys need to hire and keep more help at least 4 employees should be working at this location at all times it's not fair that a customer has to wait to be hook up to a trailer or unhooked

LEWIS T.
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Le client n'a pas laissé de commentaire.

LARRY JAVIER A.
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Le client n'a pas laissé de commentaire.

Gary C.
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Le client n'a pas laissé de commentaire.

Christine C. | Expérience générale |
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Two things basic for self storage; lights and doors that work. This place had neither. I couldn't get my lock to work because the doors didn't line up. There are to many new storage places in Clarksville to recommend this facility.

Michelle P. | Online Move In |
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Staff could be more friendly and customer service oriented. They are very stern and curt with customers. They never smiled while I was there. And I booked online so all they did was show me to my unit.

Charles D. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Sonya B. | Expérience générale |
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I moved my mom from Atlanta to Clarksville due to her declining health. I stored her belongings at the Uhaul in Clarksville. You made that time in our lives easier.

DANIEL S. | Expérience générale |
Évaluation :

The manager Monic sucks at upkeeping the facility. Every month I had to call and complain bc doors were broke and I was not able to access my belongings. Bot convenient. Store and manager are ratchety.

KIT W. | Premières impressions |
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Very clean and affordable

Desiree D. | Premières impressions |
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Everyone there was very professional. Getting a storage unit, and checking our truck in was very fast and smooth. Definitely recommend.

Mary s. | Expérience générale |
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I didnt set u auto pay, that was a mistake. I was told they refunded my money sunday but its not in my bank account. I am not working and need that refund for bills thank you.

Josiah P. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Josiah P. | Premières impressions |
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No comment.

reginald w. | Expérience générale |
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If needed again I will use this company

james J. | Expérience générale |
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Good stuff. Thank you.

Michelle B. | Premières impressions |
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Need to work on there customer service matter. Smile more more friendlier.

shantoya l. | Premières impressions |
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quick & fast good service

SHAWN D. | Expérience générale |
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Great Service

jerry p. | Expérience générale |
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Very nice place.

QUINN T. | Premières impressions |
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Perfect !!!!

SHAWN D. | Premières impressions |
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Great Customer Service Group

paul m. | Expérience générale |
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Great team good services

paul m. | Premières impressions |
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Monique and her team were exceptional in getting me the right vehicle and space form move... great location.

elizabeith l. | Expérience générale |
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My situation wasn't normal but the willingness and customer service was horrendous...i will never rent a unit fromthem ever again

Melissa M. | Premières impressions |
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It was a terrible experience and the manager needs customer training. I wouldn't recommend this location to anyone and after this month, I plan to never use Uhaul again.

JEREMY W. | Expérience générale |
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Great customer service. Friendly staff. Helpful with all of my needs.

robbert t. | Premières impressions |
Évaluation :

quick service, easy to access with sign in

JEREMY W. | Premières impressions |
Évaluation :

Great service. Friendly staff. Helpful and understanding to my situation.

Gail H. | Premières impressions |
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Professional, diligent and accommodating

bonita b. | Expérience générale |
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Great

Patricia S. | Premières impressions |
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Customer service was very professional Edgar was very patient and polite as well as the whole entire staff there very courteous and knowledgeable at what U-Haul represents I personally rate them above

Pamela O. | Expérience générale |
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No comments

Pamela O. | Premières impressions |
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Accused Me of having RODENTS... HOW RUDE... I HAVE NEVER BEEN TREATED SOOOO BAD BY U -haul Employees ,In My WHOLE LIFE Our Family ALWAYS MOVED WITH U - HAUL ! No matter what shape My Belongings are in

Zariayan y. | Premières impressions |
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Everyone was very helpful and supportive.

michael d. | Expérience générale |
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very good

WILLIAM S. | Expérience générale |
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excellent service and availability

Roman M. | Expérience générale |
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Ruined all my stuff because of a water leak.

octan b. | Premières impressions |
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very satisfy

gloria p. | Expérience générale |
Évaluation :

Outstanding facility!

heather p. | Expérience générale |
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My unit became roach invaded. Filed a complaint with customer care and spoke to a higher up supervisor. Basically nothing could be done and no one cared.

David S. | Expérience générale |
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Excellent service and staff was professionals

KEITH P. | Réservation |
Évaluation :

Good facility.

william m. | Expérience générale |
Évaluation :

The staff here was awesome, they really helped me out when I was in a tight spot.

aaron w. | Réservation |
Évaluation :

The customer service at the New Providence uhaul was above average. All workers were respectful in their service.

kolayo n. | Réservation |
Évaluation :

Is very bad experiences cos dey can't giv me d storage car.d so call manager is not at work on sunday dat is wat does people told me dat i cant put my tins inside.is very very bad .i ask for refund.

Angelica D. | Expérience générale |
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Very secure. Had security cameras all around the building.

Sandra M. | Expérience générale |
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The owner was very sweet.

tyler s. | Expérience générale |
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Auto pay was set up but never went through, when accessing my unit lights would constantly go out this leaving me in the dark, doors would often remain open and leaving the facility unsecure.

MATT E. | Expérience générale |
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We were treated like no other at this facility everyone was helpful and seemed to accutlly had some of the best customer service I’ve ever had. Something that most places have forgot but not yours

deja p. | Expérience générale |
Évaluation :

Upon checkout there were roaches in my unit and there was a horrible smell lingering in the unit.

Jacquelyn C. | Réservation |
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Did not use Uhaul storage facility.

lori k. | Expérience générale |
Évaluation :

Kevin and Haley were efficient and helpful; no waiting. Kevin offered assistance with information on local movers and directions-even going over a map with me. This is the best service I’ve experience

erica r. | Expérience générale |
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The service was great, just didn’t like the long waiting time.

misha b. | Expérience générale |
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Unable to speak to staff when u have a issue, was not a good experience

Mary S. | Expérience générale |
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Very nice staff . Felt well taken care of .

Robin N. | Expérience générale |
Évaluation :

They tried to charge me for 3 months they say I didn't pay. Thank goodness I paid through bank check and was able prove the checks were sent and cashed!

Non reviews have been submitted for this location.

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