Customer Reviews for U-Haul Moving & Storage of Clearlake

874 évaluations

3250 Clear Lake Ave   Springfield, IL 62702

(217) 280-8481

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(217) 280-8481

3250 Clear Lake Ave
Springfield, IL 62702

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

I was unable to connect with a person via the phone number provided but the staff at the location was very helpful and made the return process easy.

Michelle R. 
Évaluation :
5

N/a

Steve L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gottipati N. 
Évaluation :
5

Best staff I have ever encountered at any Uhaul location. Tyler was a particular standout, he was efficient, knowledgeable, and provided exemplary customer service.

Joseph T. 
Évaluation :
3

Have better customer service overall and not give damaged trucks when we are paying for rentals

Jo H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Whitney R. 
Évaluation :
5

I always used the Stevenson drive store, (p.s. they are great) but decided to use this location. Very professional and competent

greg K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ralph B. 
Évaluation :
5

Make sure to abide by getting the first month free if someone rents a uhaul.

L'Sonya J. 
Évaluation :
5

Incredibly friendly and outgoing sales representatives.

Donald G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa E. 
Évaluation :
5

These guys were super, friendly, and quick!

Howard N. 
Évaluation :
3

Do not get rid of your old way of doing things. You're new pos system is flawed and had me wait 45min for it to get resolved. Additionally, the 1st truck from bruns lane broke down. Crazy morning but hey go back to the old way please.

Salina B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roy K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gina H. 
Évaluation :
5

I rarely leave reviews, but with the OUTSTANDING service I got on Monday April 25th, 2022 at your Clearlake Springfield location, I knew I had to. Your sales associate TRENTON was AMAZING. He made renting fun. Right when I walked in I was cheerily greeted by name. He was professional, showed me all the ins and outs of my trailer...hooked me up and checked all my lights. As he was checking the trailer tires, we noticed my driver's side front truck tire was a little low. Trevor not only filled it for me, he made sure my other 4 tires were also correct. The shop was very clean and well organized. Renting was a breeze. You have a fantastic employee in Trenton!

Jordan Z. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Denise M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William N. 
Évaluation :
5

Very Satisfied with the whole experience, Thank you!

Lou S. 
Évaluation :
5

Give customers contracts or give them the option to view. Be clear when renting equipment on expected drop off times so a customer doesn't get charged for extra that they weren't clearly told they'd be charged for.

Nathan D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thea G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dexter A. 
Évaluation :
5

Return of trailer was quick and easy! I recommend this location to all! Thank you U-Haul!

ROSS P. 
Évaluation :
5

Amazing service!

Alexander A. 
Évaluation :
4

Don't let your Representative call and say I have nothing in my unit and no lock, unless they check that morning. I received that call and I thought my unit was broken into since she said there was no lock and nothing in it…I moved my things in days ago, and she called me just a short while ago, so she called to say that 2 days after I had already moved my items in.

Brenda A. 
Évaluation :
5

I was in this location two days in a row to rent a trailer. The first day I couldn't take the trailer because I didn't have power to the trailer wiring at the back of my Grand Cherokee. Apparently if your Grand Cherokee didn't come with a trailer hitch from the factory you have to go to a dealership to have them reflash your PCM to turn on the power to the wiring, thanks Chrysler. Anyway, since I couldn't take the trailer they canceled my order and refunded my money. The next day I came in with a truck I borrowed from a friend and had no problems getting the trailer. Returning it was really easy as I only had to pull into the equipment return lane. They unhooked the trailer from my truck asked me if I wanted a printed receipt or to have it emailed to me, I told them I was fine with an email and they told me I was good to go. I didn't even have to get out of the truck. On both occasions I dealt with a younger kid named Trenton and he was great. He had a good attitude, was talkative and really made it easy to get the rental set up and didn't hesitate to cancel when I was having issues with my Grand Cherokee. The second day I was in there I had my 7 year old with me and he asked a million questions about everything he saw and what was going on. Trenton didn't hesitate to answer my sons questions and interact with him to keep him occupied even while he was working on his computer to get my rental completed. When we went outside to get the trailer hooked up Trenton asked me if it was ok if he gave my son some candy he got from his work break room. He said my son reminded him of himself when he was a kid with how many questions he had and how much he wanted to learn about what was going on around him. I said it was fine and it made my son excited to have some candy that he wasn't expecting. I will happily recommend this location for anyone that need to rent U-Haul equipment in the future. I hope everyone gets a chance to interact with Trenton as he's a great kid, works efficiently at his job and makes renting and picking up equipment a breeze and left me feeling better about my day. As someone that is a construction foreman I would give anything for crews full of workers with this kids attitude. It would make my life much easier. I sincerely hope U-Haul recognizes Trenton's contributions to their company. Without interacting with him this wouldn't have been a memorable experience as it would have been a routine and mundane chore of getting a trailer. I know Trenton will go on to be successful with whatever he does and I'm happy I met him.

Fred H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

blake S. 
Évaluation :
5

Much better experience this time. Clear lake seems to be well stocked and happy to serve. Love the location.

Gretchen Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMEY B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tricia C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teri P. 
Évaluation :
3

Had to walk to nearly rear of lot to get to truck.

David S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emanuel C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ollie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORI S.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

BERNICE B. 
Évaluation :
5

Michael Lopez was very helpful when we arrived to drop off the 17-foot truck. He was friendly, answered my few questions and made the return process painless.

Ralph G. 
Évaluation :
5

Very nice and helpful

Neil T.  |  Premières impressions 
Évaluation :
4

Management needs to hire more staff. Trenton deserves a raise, i think his performance is going unnoticed. Every interaction I've had with him has been great, he goes above and beyond what the company requires. He went so far out of his way to make sure I had what i needed.

Adam W. 
Évaluation :
5

Great friendly service nice equipment too

Thomas B. 
Évaluation :
5

Manager is awesome, great experience, personable and friendly and helpful. Place is nice and is using temp control which is set to a proper temp. Place is clean and is a convenient area for me and love the alarm and coding system

VIRGILIO P.  |  Premières impressions 
Évaluation :
5

I want to tell you the very young man who checked my vehicle upon return was an employee you can be proud of. He had Excellent Customer service skills! I was impressed because he seemed very young, but he "gets it"

Rosanne P. 
Évaluation :
5

Very easy app , friendly workers.. great experience!

Diana R. 
Évaluation :
5

This wasn't my final destination. This is where I took the trailer that didn't work. I was given another trailer at this location. I took that trailer to NC.

Max B. 
Évaluation :
5

Quick and efficient thanks U-Haul

Jetawn G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ralph L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nichole T.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael Q. 
Évaluation :
5

Best service I have ever received from a U-Haul

Micheal P. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

shakera B. 
Évaluation :
5

The customer service was top notch. I had to switch types of trailers, due to the load I needed to haul and the representatives were patient and willing to work with me. They were even able to make changes in the parking lot instead of traveling all the way back in. Very helpful!

Nathan G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DEREK K. 
Évaluation :
3

Customer service provided was pretty lacking, bordering on rude.

Steven S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rocky B. 
Évaluation :
5

Always great !

Mark C. 
Évaluation :
2

truck was dirty inside. window I couldn't see out of. there was pet hair all over the inside. worst experience ever

Ashley W. 
Évaluation :
3

my truck that I rented has pet hair all in the seats. I'm allergic. the dashboard was dusty. And it smells so bad. plus my passenger window was so dirty and couldn't even see out of it.

Ashley W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TODD ALLYN H. 
Évaluation :
5

Check fuel levels closer

KRISTI K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHEILA A. 
Évaluation :
5

Always responsive

SHEILA A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DELORIS C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MaryAnn H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey R. 
Évaluation :
3

The floor in my new unit #0100 seems to dip a little either from previous tenants or the unit on the other side of the wall so, that had me worried a little bit if it will cave in.

Jessica h.  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Valerie W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GIOVANNI P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Gabriella A. 
Évaluation :
4

Signage to the location of the key drop box would be helpful. Signage to the location of where to leave the truck in the huge parking lot.

Bill B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CANDACE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEE S. 
Évaluation :
5

The staff was excellent in all ways and very efficient. I was very pleased and I will rent from that location again.

Keith S. 
Évaluation :
2

Truck road unbelievabley rough, check engine light came on 1 day into tripbut fluids and pressures stayed good so finished trip. Tow dollie was just serviced in Springfield and taillight fell out of fender hanging by wires . Unplugged and left light in cab of truck. Loading and unloading was great but long haul U-haul should look at air ride suspension.

GARY R. 
Évaluation :
5

Mike and Michelle are very good. I would recommend to my friends to work with them.

Mary A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dawn T. 
Évaluation :
5

Everything was great, my truck was missing the appliance dolly that I had reserved but luckily someone that was helping me had one they could bring. They did take the charge off of my bill when I returned the truck and told them what happened and so I was happy and thankful for that. Wonderful customer service and I'll be back as a customer for sure!

NICOLE T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

phil A. 
Évaluation :
5

Nothing, really. Had a great experience. Staff were friendly and knowledgeable and made everything extremely easy.

STEVEN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jill F. 
Évaluation :
5

The only difficulty was finding the correct truck from the large number on the lot. It would be very helpful if staff would pull the truck up to the door or walk out to it with the customer.

DENNIS W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas S. 
Évaluation :
3

There was only 1 person to handle rentals. Took too long to get going and to drop off. There was pillows and blankets inside the trailer, broken glass and dirt/mud. It was not clean.

CHAD R. 
Évaluation :
4

I was very pleased with the Ubox and all the service, including TLC Movers that loaded my box and All American Mover's that unloaded it. It was loaded and packed perfectly.

Sara P. 
Évaluation :
1

Treat them as a human, and not give a busted trailer.

Samantha P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARCI K. 
Évaluation :
5

Great service. Friendly and very helpful staff. I highly recommend using their trucks and storage units.

LAURENCE M. 
Évaluation :
5

Nothing, extremely friendly staff- Trent (?) was exceptional.

KEVIN D. 
Évaluation :
5

Trento was amazing to deal with. Very good with customer service, kind and understanding in a difficult situation

Elizabeth F.  |  Expérience générale 
Évaluation :
2

I had made arrangement for a storage and got a reservation number, it wasn't save for me on the day of my move. It was very inconvenience. But one of the ladies in Customer Service handle it and was very helpful to me. Was very understanding to what happen to me.

BRANDIS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gavin H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

debra W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Siddhant P. 
Évaluation :
5

Your assistant manager Trent was awesome and very professional

MICHAEL Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE O. 
Évaluation :
3

Renting a truck for a single day to move 50 miles. Costs 180$???? Way too expensive.

matthew L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kiana G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin F. 
Évaluation :
5

Good service, thanks

Gregory S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric F. 
Évaluation :
2

The employees were unprofessional when I picked up the truck. One of them was cussing every other word. They didn't bring the truck close to the front for us. We had to figure out which truck was ours. When we returned the truck the girl didn't say anything to us.

Jordan K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CJ M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

keith m.  |  Premières impressions 
Évaluation :
3

The latch was not repaired the whole duration that I stored my belongings...

sarah e.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAWANDA S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kathleen F.  |  Expérience générale 
Évaluation :
3

Could not seem to keep my reservation in their system .

Gregory S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA T.  |  Expérience générale 
Évaluation :
5

Keep up the good work

JULIUS S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dupri B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LECIA B.  |  Expérience générale 
Évaluation :
3

Online availability was limited to smaller storage units at the chosen location and I would have preferred a larger unit.

Cynthia J.  |  Online Move In 
Évaluation :
2

Only because they didnt have the storage unit I reserved for my move an they forgot my dolly had to use mileage to go back an then they they sent me to somewhere else they had no storage.either like I reserved with them earlier so they just gave me anything an now my.items are still in the truck at brunns lane saving mileage it.took away alot of time an.monies I had to pay.someone to wait.around an still no storage I need a refund or something to satify me

KELSHA O.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beth P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zachary B.  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Marissa S.  |  Expérience générale 
Évaluation :
5

They always were helpful always sweet and everyone took care of me even if I had a problem. They were amazing in helping me with uhaul truck rental as well!!! Love the whole staff and Steve always tell people to go to them because there the best in central Illinois!

Dominique O.  |  Expérience générale 
Évaluation :
1

You ask the wrong questions. The staff was helpful and alway tried to fix and many many problems that came up. On separate ovations I was charged for the wrong unit, over charged, after paying in full every month my unit was put up for auction "accidentally". That was fixed and then my lock was changed by Uhal and no one had the code to get me in when I was trying to clear out.

DAVID T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharron C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

adriana q.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AUDRA L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shavona S.  |  Expérience générale 
Évaluation :
2

My items stored became roach infested

joya s.  |  Expérience générale 
Évaluation :
5

There were only 2 workers, and they were very busy, but super friendly.

LISA T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

annet s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorie D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynn J.  |  Expérience générale 
Évaluation :
3

I was asked my phone number when I requested a unit. No other information was confirmed. I have rented trucks before, and my information was provided. What happens to that info you have on file if it is no longer accurate? Moving forward, current information should be asked for regardless of what's in your system.

Ebone L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorie D.  |  Premières impressions 
Évaluation :
5

Wish the storage units were 24 hr access but otherwise we had excellent service!!

CANDACE G.  |  Expérience générale 
Évaluation :
5

The Clear Lake location is always friendly, helpful and professional. They are a great crew.

John L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tanner J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Delonte P.  |  Premières impressions 
Évaluation :
5

Staff was extremely helpful. We ran into issues with finding a 10x10 unit with a double door, but the representatives assisting me made sure to find a unit that met my needs.

Karen C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nedra s.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sandy D.  |  Expérience générale 
Évaluation :
5

Excellent staff and very helpful.

wallace w.  |  Expérience générale 
Évaluation :
1

On 7/9 at approximately 3:45pm I arrived at the Clear Lake location in Springfield, IL. My husband, I and my father were greeted by a store associate by the name of "Fate". We informed him that I had a reservation for a 10x20 storage unit. He looked by reservation by name and informed me that he could not locate my reservation. He then asked for my phone number and was then able to locate the reservation. He then asked me for my ID and a 2nd point of contact for the storage unit. After giving that information he informed me that they did not have any 10x20 units available but he could see there were two 10x10 units close by each other. It took him about 30 mins to locate a couple 10x10 units but was unable to merge them together in the system. We went to look at the units to ensure they were clean and empty. Upon coming back into the store he informed us that for some reason the system was not letting him book me for one of the units. He then began searching again but was only able to show smaller units. He then stated he located two units but one was smaller than the other. Be advised an hour and half already gone by and my husband and father had left because they were frustrated with the situation. He then sat back in front of the computer after I informed him that the units that were on the contract were not the units that we looked at. I told him that I would feel more comfortable with two 10x10 units. During that time another associate whose name I did not get an opportunity to ask, asked me what size unit I needed. I informed her that I needed two 10x10 units next to each other. She immediately got on her computer and located units 1050 and 1052 with in a matter of 2 minutes. She assisted Fate in place those units in my name and I was out of there in 5 mins. I was so upset because the entire process took 2 hours and 15 mins with "Fate" that took the young lady all of 5 mins to complete. I was also upset with the fact that we reserved a 10x20 unit a week in advance only because not have it available to us upon arrival. We are a military family that drove all the way from Kansas to Illinois with two small children just to have this inconvenient situation occur. My husband is still very upset about it and is asking that UHaul give the 2nd month of storage free for the inconvenience.

deidre s.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Erynn B.  |  Online Move In 
Évaluation :
5

We are very pleased with our experience with U Haul at Clear Lake and Dirksen Parkway. If we ever have a need for storage or moving projects, we will certainly use this facility.

Lorna P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GAIL W.  |  Expérience générale 
Évaluation :
3

The entire experience was fairly easy, I did everything online. When you purchase a storage online they give you 2 options and I chose option (pay now) so that I could have everything ready to move my things in. Once I got to my unit, I realized I didn't have a lock which was an option I chose so I could have everything ready. Well that wasn't the case I had to ask someone for assistance and they both were completely clueless and kept saying idk what to do. I can't give you something that we don't have which was completely rude!!!!!!! I was trying to get in and out. I had to spend more money for something that was included in the option that I chose. If a lock is going to be included this is something that should ALWAYS be in stock to avoid any mishaps and unwanted rude customer service.

LaDreama J.  |  Online Move In 
Évaluation :
1

6 weeks into my boat storage I was informed that the facility was not zoned for the storage of boats or RVs, so I would need to move my boat ASAP. Very inconvenient considering I was out of town when I received the call and had to have someone else move thr boat. I was offered another facility at 3x the price I was paying but declined. Very unprofessional.

Richard R.  |  Expérience générale 
Évaluation :
5

Everything was clean

Samuel Z.  |  Premières impressions 
Évaluation :
5

Stephen was extremely helpful and knowledgeable. Great experience!

Patricia K.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ray D.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Madylon H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLY R.  |  Premières impressions 
Évaluation :
5

I was given a free month storage. I was very impressed and pleased with the service. Merci.

Lynn J.  |  Premières impressions 
Évaluation :
5

The local manager at the U-Haul storage facility we used was extremely helpful!!!

Tim N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

itiana a.  |  Premières impressions 
Évaluation :
5

Stephen is amazing and was so helpful!

Jamie S.  |  Premières impressions 
Évaluation :
5

The staff was SO HELPFUL EVERY STEP OF THE WAY. We move a lot for work and we feel so luckily to have picked this place.

Theodore L.  |  Expérience générale 
Évaluation :
5

Manager was incredibly helpful and professional! Made the whole experience very easy.

ARI S.  |  Premières impressions 
Évaluation :
5

Super Clean, lots of reasonably priced storage units of all sizes, all types of moving supplies and equipment. Friendly.personable and knowledgeable staff!

ROBERT R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erich G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Colton M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SCOTT M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marissa S.  |  Premières impressions 
Évaluation :
5

The Gentleman who helped me was very helpful made sure my storage room was sufficient for me and he was very courteous.

Cathrine J.  |  Premières impressions 
Évaluation :
5

Everyone I spoke to was so helpful and able to direct me to the correct size boxes I would need to do my packing. I also love the fact that you buy back the boxes I did not need. U-haul will always be our go to place for storage and moving needs!

marci l.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pam D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

adriana q.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kinzy B.  |  Online Move In 
Évaluation :
5

Well Done!

Robert J.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kathy S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tiffany f.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUCY D.  |  Premières impressions 
Évaluation :
4

It was nice they were open after I got off work. I had to ask about the free month and free lock, but the guy was new. Over all it was a good experience and everyone was nice.

TIMOTHY H.  |  Premières impressions 
Évaluation :
5

Mountains of heartfelt THANKS to Stephen & his staff.

Yconda V.  |  Expérience générale 
Évaluation :
5

When ever I move again I going with them

Tilda G.  |  Expérience générale 
Évaluation :
4

We haven't actually moved yet but the interaction to date with uhaul has been very positive.

Pam D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin S.  |  Premières impressions 
Évaluation :
5

Excellent customer service from all the staff I dealt with. I visited the facility several times over the last six months and was pleased with every interaction.

Jennifer H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Noel B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathrine J.  |  Expérience générale 
Évaluation :
4

Need more customer service reps only one person working and process time too long

Rosia S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vivian W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathleen F.  |  Premières impressions 
Évaluation :
5

Very clean & well maintained facility. Friendly & helpful staff.

Mark Y.  |  Expérience générale 
Évaluation :
5

I would recomend this U Haul storage facility to everyone

Clark G.  |  Expérience générale 
Évaluation :
4

Na

Carol H.  |  Expérience générale 
Évaluation :
5

i had a very good time with the very nice staff of UHaul. and i will always do all of my business when the time comes around again at U-Haul. keep up the good work at you are doing so well at doing now.

Robert C H.  |  Premières impressions 
Évaluation :
2

It was consistently denying my payments

Matt B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert W.  |  Expérience générale 
Évaluation :
5

The staff at this facility were truly helpful and I would certainly go back. Should I need to rent a truck or van in the future, this is the store that I will visit. Bless you, thank you!

Stephen J.  |  Expérience générale 
Évaluation :
5

Staff was absolutely great! I will do more business with them. Manager Steve treated me extremely well....great customer service.

RONALD H.  |  Expérience générale 
Évaluation :
5

Though we had a billing challenge early, management did a great job of rectifying the situation. The facilities were new and clean. Access was fantastic.

john e.  |  Expérience générale 
Évaluation :
5

Na

Carol H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbra F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt O.  |  Expérience générale 
Évaluation :
2

Everything about the storage unit and the employees was great. Problem was that when I cleaned it out to move into my new house I had only had my things in the unit for a week and they still charged me a full month.

Stephen B.  |  Expérience générale 
Évaluation :
5

This facility is top notch! We experienced huge hiccups along the way with a cross-country move and Marcie answered my call and helped us through the entire process. She took care of us every step even extending a sincere 'whatever you need'. After we are done with self-storage at this facility, if we are ever in need again, I've got their number. I would use and promote this facility again. Employees like Marcie are one in a million and truly care about their customers!

Rebecca C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ersin Y.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen B.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Angela B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammy C.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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