Évaluations des clients U-Haul Moving & Storage of Clinton Township

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Clinton Township

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ADENA H. le

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I love the manager and staff here. I got to know them over the years being a pharmaceutical rep for storage and they’re always helpful and anytime I needed them they always responded quickly.

teri C. le

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These were the rudest employees I've ever encountered. My reservation was screwed up by the company, the original transport was broken but I wasn't told until I was pulling in for pick up causing me to have to go to a different location, the staff was rude and slightly incompetent, and then the trailer lights what dysfunctioning on the drive. I asked to speak to a manager while I was there and was told there was no manager present. But when I called five minutes later to let them know the lights on the trailer and truck were malfunctioning the person I spoke to you on the phone claimed to be the manager even though it was the same person I just spoke to in the store. My drop off location was also incorrect and when I called the 800 number to speak with someone the person I was on the phone with who was a dispatch and transport manager was rude to the point where I lost my temper and told him I was calling corporate before hanging up the phone. From now on I will be renting from Penske.

Bob D. le

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Allow the customer to return the trailer after closing hours and not get charged an additional day - as long as it is there before the next day's opening time.

Paul H. le

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Windows in truck were filthy and when I returned the truck the office smelled very strongly of Marijuana. I have rented many times from this location and have always been satisfied. I will continue to be a customer but something should be said or done about the cleanliness Of the truck and the odor in the office. Merry Christmas and again will always be a loyal customer

Steven M. le

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Le client n'a pas laissé de commentaire.

Lawrence K. le

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Improve your after hours check in service. I waited on hold for 40 minutes due to a website check in issue- UNACCEPTABLE

Pawel U. le

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Le client n'a pas laissé de commentaire.

Virginia C. le

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Keep up the good work

James S. le

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Le client n'a pas laissé de commentaire.

John H. le

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Le client n'a pas laissé de commentaire.

Micheal P. le

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Make sure the car dolly is where they said it would be, our's was not!

Shawn B. le

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Nothing! was very smooth return, and was not there 5 min! AAA+

Wilfredgeorge L. le

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Very good service. Intend to rent the trailer again. Very friendly staff

elizabeth w. le

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Thanks

Jon Z. le

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Le client n'a pas laissé de commentaire.

William M. le

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Le client n'a pas laissé de commentaire.

Jackie F. le

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Le client n'a pas laissé de commentaire.

Earl B. le

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Le client n'a pas laissé de commentaire.

Joseph C. le

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Awesome customer support! Will keep using for my needs! Thank you.

Linda C. le

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The truck was driving pretty ruff. Need some work

Kathryn D. le

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No problems

DENISE D. le

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The only problem for me was the fact that the seats were not adjustable for me. it is geared for drivers that are taller than me. I'm 5'2. And the steering wheel had a lot of play in it meaning it was lose. but other than that nice location.

Zoran K. le

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Le client n'a pas laissé de commentaire.

Julie C. le

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My only complaint would be not having access to the sliding doors after hours. Made it very difficult to move things into the climate controlled unit. Otherwise, great staff & very clean facility.

Hermann B. le

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As an occasional user, this location has always provided excellent service and a good availability of equipment when I needed it.

Marthamary S. le

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Le client n'a pas laissé de commentaire.

Rettjames B. le

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Le client n'a pas laissé de commentaire.

Scott M. le

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Le client n'a pas laissé de commentaire.

Alicia Z. le

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Hoorific office staff, train them

Ulysses H. le

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Le client n'a pas laissé de commentaire.

Nicholaspaul K. le

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Le client n'a pas laissé de commentaire.

robert C. le

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This place had the trailer I needed and the rental process went very smooth. Pick up and drop off. I will use them again if needed.

Deandavid F. le

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Le client n'a pas laissé de commentaire.

mark H. le

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This is the best Uhaul dealer I ever used, the truck was maintained and clean, equipment was in perfect working order and the staff was very curious and fully explained everything, keep up the great job!

Theresa M. le

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Le client n'a pas laissé de commentaire.

Williamlaird E. le

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Le client n'a pas laissé de commentaire.

Sam A. le

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Le client n'a pas laissé de commentaire.

Brianna H. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Le client n'a pas laissé de commentaire.

Bradley R. le

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Le client n'a pas laissé de commentaire.

Charles G. le

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Le client n'a pas laissé de commentaire.

david B. le

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Super fast and easy drop off. Very good people.

Alexander Y. le

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Customer service was great. Staff friendly and knowledgeable

BILL M. le

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Clean place keep up the good work friendly staff

Virginia M. le

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Liked the storage area however did not care for some of the staff. Also I have rented trailers several times in the past year and rented a storage unit.

Rosa J. le

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Good customer service.

Eldred B. le

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The staff was like a well-oiled machine Relentless and just wonderful attitude thank you and I appreciate good service

kelly b. le

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Excellent customer service

MARY H. le

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this staff lied to me and didn't cancel my account and then took more payments. I am still trying to get my money back! Impossible to get a hold of anyone except the operator in never-land!

Robert P. le

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Very clean and safe. I just wish the storage space had less height and more depth and width.

Rosa J. le

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Very nice and courteous

William H. le

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Only complaint is this form

Amber J. le

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They were very nice, very helpful, and answered all my questions

STEPHEN M. le

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Unfriendly Poor customer service. Overall experience was horrible. Things stolen from my storage units

John R. le

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Convenient location and a good value

JOHN U. le

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Great Stay

TONYA C. le

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U-Haul worked with me when I was unable to pay on scheduled date or needed more time thanks for everything you’ve done for the last five years!

Giulia C. le

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Was able to rent my 15ft uhaul from this location when the previous location no longer had a truck available and uhaul didn't call me. Even got a storage while there. Will go back to this location.

JAREN G. le

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Thank you for your service

GRACE T. le

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.

Matt I. le

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great people great place

eddie c. le

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I was using a storage unit for 6 months and not one time did I have a issue it was a very well maintained unit the restroom were always clean. Great Job Clinton Township crew🤗🤗🤗

kEITH P. le

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We have used this facility before and we're very pleased. Clean units, friendly staff.

Bridget r. le

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They were friendly and helpful

kristine z. le

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We are so lucky to have been able to use the units. They helped as we needed more space, then we were able to downsize till we were done. It was so convenient and simple. Everyone was so friendly.

Ron R. le

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They did a great job

abdussalaam w. le

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Great Experience!

ebony s. le

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No problems

KENNETH K. le

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From time to time have a special for 3 months 6 months or 1 year at a special rate

Lakisa B. le

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I will use Uhaul for any of my storage needs. I like the carts that were available to haul large items. I felt safe and secure knowing that my items were in a well maintained building.

Shobit G. le

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I moved from Atlanta got two Ubox’s and moving help. The moving help folks unloaded my stuff and returned the boxes the same day. I never used the storage facility and was still charged for a month!

Alesa B. le

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Breannda Stalker. Give excellent Customer Service. She was very helpful.

Chontel B. le

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Worked out well for me in my family they worked with me well ...and just some awesome people👌

EDWARD M. le

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Wonderful

RHONDA J. le

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Only Uhaul l would use. Truck rental storage unit and propane tank refills. Best service!

Chet D. le

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The staff was courteous and helpful.

Frederick J. le

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professional, courteous, and good grasp of knowledge of services available..

Anna H. le

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Everyone was so helpful.

Dwayne M. le

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Great service!!

KA NISHIA H. le

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Everything was great. Employees was super nice. If I need storage again I'll Come back

Sherry W. le

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Checking in was great, fast and easy. However, I paid EXTRA for 24 hr access, to inturn be denied entry into the unit as I sat outside with not 1 but 2 puck up trucks. Customer service was no help

stacey j. le

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Office staff never answers phone. Had to call the 1800 number multiple times for help.

Chad H. le

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I didn't understand why your worker would tell me " ok you're all set , the balance you owe will be sent to collections". Really, gonna send me to collections. Mess up my credit. Im here to pay it WTF

DAVID N. le

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At times had issue with gate (both card and remote). Otherwise would give 5 stars.

CAROLE B. le

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Thank you.