Customer Reviews for U-Haul Moving & Storage of Clinton

2 052 évaluations

800 High St   Clinton, MA 01510
(Rt 110 Near Lancaster, located beside fung Wong restaurant)

(978) 365-2400

Consulter la carte de l'établissement

Heures d’ouverture

  • Mon-Sat: 8 am–6 pm
  • Dimanche : de 9 h a.m. 3 h p.m.

Services dans cet établissement :

Pour nous contacter

(978) 365-2400

800 High St
Clinton, MA 01510
(Rt 110 Near Lancaster, located beside fung Wong restaurant)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 8 am–6 pm
  • Dimanche : de 9 h a.m. 3 h p.m.
  • Inspection gratuite du remorquage
  • Échange de bonbonne de propane
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

When closing out my unit I had paid in full for 3/22 thru 4/22. I closed the unit on 4/13 and was told I would not get any money back even though I did not have the unit for the entire month!!! Not good business practice!

emily g  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John B  |  Online Move In 
Évaluation :
5

Christine, the manager, was absolutely fabulous! She was very professional, proficient and personable. She created a wonderful experience. Thank you thank you!

Joseph D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alejandro F 
Évaluation :
1

Educate the employees in this location about customer service!

Donna F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nancy m 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RAMON E 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steve M  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mary B  |  Expérience générale 
Évaluation :
5

It went very well thank you

nancy m 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan S  |  Expérience générale 
Évaluation :
5

lower prices,,, lol.

james h 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elizabeth c  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S 
Évaluation :
5

Big help, very friendly and informative!

Max Z  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUIS C 
Évaluation :
5

Easier drop off app. Not intuitive. May have been me but app was cumbersome and frustrating

Tom B 
Évaluation :
5

The cargo van was dispatched to me completely filthy, both in the front and back. I understand around this time of year with all the snow, salt and freezing temperatures, it's challenging to keep the interiors clean, but there was trash in all both doors and a tack on the passenger seat. ALL FOUR TIRES had low air pressure in the 50s/60s when the PSI should be at 80. This is not something I would ever complain about nor ask for a refund, simply just inform the manager or whomever is working upon returning it since this isn't usually my experience. I understand I am not leasing a luxury vehicle but I actually do expect them to be relatively clean - at least all trash removed - and more importantly, safe. The tire pressure is an issue and should be routinely checked especially during the colder months. Despite filling up the cargo van to a full level prior to returning it, I was charged as if the van were brought back with only a quarter tank. I suspect whoever checked the vehicle didn't check the gas gauge but the temperature gauge which is just an absolute amateur move. I have a receipt for the gas. I sincerely doubt this vehicle was dispatched after I dropped it off at 2 PM so I would like an employee to double check the gas level first thing tomorrow morning. You can also check ALL my past reservations and you'll find I've never failed to fill the gas tank. Failure to do so is just incredibly rude and inconsiderate to the next customer. The Clinton U-Haul location closes at 3 PM on Sundays. I was disappointed when I noticed the error at 2:45 PM - and when I immediately called in hopes to catch someone before the location closed, no one answered at the store location. I called 10 times. This is just pure laziness - either staff didn't want to answer a customer's call so close to closing or they left early. This experience was just completely frustrating and unacceptable and this is coming from a customer who does not spend hundreds at U-Haul annually, I spend thousands. And this is the first time I have ever complained. I would like a full refund and I want my email forwarded to the current, new manager at the Clinton location so she's aware of the situation. Since she took over the store location, the location itself appears much more organized and clean. She should be aware of this situation.

Home A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan W 
Évaluation :
4

bon

matthew a 
Évaluation :
5

Merci ⭐️⭐️⭐️⭐️⭐️

Rodrigo M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George B 
Évaluation :
5

Thank you all of you...since the beginning ( Mr. Melendez ) thru the end...(Christine, Roberts..). God's bless you guys, Edwin Torres

Edwin T  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jack J 
Évaluation :
5

The manager at the Clinton, Massachusetts!! Was amazing her name is Christine!!! GREAT CUSTOMER SERVICE!

Kelly S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus R 
Évaluation :
3

Not much expertise from the attendant regarding ball or hitch capacities. Since I had done the research in advance, I did not need much guidance and input. When I arrived there seemed to be a question about the availability of the trailer I had reserved months earlier - this was a momentary point of unacceptable stress. It turns out, the location had the equipment, but if they had not, it would have created a significant scheduling and financial problem for me. A reservation should be guaranteed or U-Haul should have responsibility to accommodate their commitments or pay a significant accommodation fee.

Lee S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Krystyna T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joe n 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Douglas B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S 
Évaluation :
5

The truck automatic transmission would get stuck in high range on hilly terrain, i think the torque converter might be starting to have issues. This is potentially bad as the truck can over rev if the hill descent is long.

James H 
Évaluation :
1

New manager in Clinton guy is asshole

Shawn A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Whitney B  |  Expérience générale 
Évaluation :
5

Everything was Perfect. Easy rental.

Jason H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT M  |  Expérience générale 
Évaluation :
5

The guys were friendly and very helpful; the trailer was ready to go and they hooked it up to the hitch and made sure it was safe.

Jon M 
Évaluation :
5

We were very satisfied with our experience. Merci.

Susan M 
Évaluation :
5

Great facility and Mr. Nguyen was extremely professional and helpful in making my decision to rent a storage unit.

Christian H  |  Expérience générale 
Évaluation :
4

The manager is friendly, if there was a problem he addressed it and found a solution right away.

Dan G  |  Expérience générale 
Évaluation :
3

I went to pick up Friday night and although I was in the app at the front door, I was told I was at the wrong location. So I returned Saturday morning, but apparently my agreed drop off spot in Walpole NH no longer had space, so I had to drive to Newport NH. This is the reason I had excess miles that I was charged for. I request that you reverse charges for the extra miles on Order Number: 20818115.

Tom L 
Évaluation :
3

Everything was great about the facility but the prices are just too high for a unit. Prices went up 3-4 times while I had the unit for the 2 year tenure

dante d  |  Expérience générale 
Évaluation :
5

Everything was great. No improvements needed

Lisa K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

helen b 
Évaluation :
5

Convenient storage at a reasonable price

Anthony D  |  Premières impressions 
Évaluation :
5

Thank you Nguyen

NABIL E 
Évaluation :
5

This was one of my best uhaul experiences. Uhaul colleague was very helpful and quick in handling the rental process.

David P 
Évaluation :
5

Very nice polite Man working alone doing more thsn 1 at a time with a smile will go back to him again

James E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan G 
Évaluation :
5

Worker was amazing and sweet

Linda S 
Évaluation :
3

Bring earplugs inside the truck is extremely loud, just driving down a road! They should have insulated the back fiberglass cab. I wouldn't want to take a long trip in the highway when this thing!

Kenneth W 
Évaluation :
5

Buy Nguyen was very helpful and waited for us while we arrived just 2 minutes before closing on Sunday. Amazing experience- ***** 5 stars to this gentleman! Merci

Bhupendra R  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ann p 
Évaluation :
5

Truck was clean, but needed maintenance.

Linda m 
Évaluation :
5

Fast and easy

Jim S  |  Expérience générale 
Évaluation :
5

friendly service

Charles D  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristina K 
Évaluation :
5

Great customer service!!

WILLIAM C 
Évaluation :
2

Trailer fell off on a main road in traffic. Rented a truck and motorcycle trailer. The employee connected the trailer and took a photo. I drove a few miles down the road and when I looked in the rear-view mirror the trailer was flopping all over the place and somebody on the sidewalk was hollering at me. I had a drive further down the road so I could stop safely. When I got to a stop sign I jumped out and saw that the trailer wasn't connected and was basically just being dragged by the safety chain which scared the living @#$% out of me. A few people were shouting at me as if it were my fault, which was very embarassing to say the least. I'm glad this happened before I got to the highway. The employee I dealt with that day was very professional and courteous, and it was a positive experience up to that point. Unfortunately I think he just sat the trailer on top of the ball hitch and tightened, not realizing it wasn't seated on the ball. I understand mistakes do happen so I feel awful for him. Nobody goes to work wanting this to happen to a customer.

William R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

helen b 
Évaluation :
3

Le client n'a pas laissé de commentaire.

joel p  |  Expérience générale 
Évaluation :
5

The motorcycle trailer towed great, worked very well and very easy to load, tie down and unload. My only concern was there was not a spare tire, which I did not need but would not have liked waiting for a support team to find me and bring a tire if needed. Overall, very happy and would do this again.

Steven B 
Évaluation :
5

170 000 miles on truck, driver seat belt did not function correctly. probable warped rotor on front brakes - terrible rocking when braking. Squealing/squeaking in front end (bearing). Employees were all very good, hence the 5 star is for them. Corporate would be more honest saying truck is 12' + 3' and not 15'. Sure the diagram shows actual 12' box but markets it as 15'. It's like "read the tiny print". I rented one of your vans and I knew exactly what I was getting. Now I have to make another trip based on everything not fitting. No wonder a friend uses Penske.

Scott C 
Évaluation :
4

When training a new employee how to hookup a trailer, have him/her/they train on Uhaul trucks so that when a customer rents a trailer, this does not take so much time.

Connie B 
Évaluation :
4

The person that helped me was very good. He guided me to a place to park, reviewed the condition of the trailer, took some pictures, entered some data onto phone and off I went. Satisfied

Wesley E 
Évaluation :
2

My gripe is with the gas reporting. I received the truck with 1/4 tank, and returned it with what appeared to be 1/4 tank but it was reported as an 1/8. I traveled 31 miles and added over 5 gallons of gas. These were normal roads and I did not use any air conditioning, so unless this truck only gets 6 mpg, I was unfairly charged for it.

Matthew R 
Évaluation :
3

Truck was somewhat dirty - not too dirty but clearly very well used. Previous renter had left items in the truck which was missed by UHaul crew during checkin and I had to remove/discard. I would have appreciated truly clean and sanitized vehicle. Windshield was coated in a film - which I can only assume was from smoking/vaping/etc. I know its a rental truck and standards are lower, but still pretty gross.

David N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDSON D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAURA S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brooke S 
Évaluation :
5

Your team who helped me pick up and return the truck were *excellent.* They were both professional and courteous while still being quick and efficient, especially during a difficult time of year (Back to School and End of Month). I would happily return to U-Haul of Clinton for my next U-Haul rental.

Jason T 
Évaluation :
4

The guy who helped me was absolutely great. I left a pair of sunglasses in the truck, and he called to let me know. That kind of honesty and customer service should be recognized and rewarded.

John S 
Évaluation :
5

The manager of this location was exceptional. He was kind, knowledgeable, and made the process very easy. I highly recommend this location and will be using again should the need ever arise.

Francene G 
Évaluation :
5

The manager was excellent, and very informative.

jason d  |  Premières impressions 
Évaluation :
1

Don't over charge for fuel and condition of vehicle when it's returned exactly how you rented it

Ronald R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Helen R  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan K 
Évaluation :
5

Earlier and later gate hours would make it even better. More gravel on the open lot spaces would make it better as well.

marlon r  |  Premières impressions 
Évaluation :
5

more 10' trucks

BARRY S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John G 
Évaluation :
4

we moved forward!

Karin S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim S  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT M  |  Expérience générale 
Évaluation :
5

Check tire pressure.

Barry M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miguel M 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Sam A  |  Expérience générale 
Évaluation :
5

Huy was very helpful.

Robert A  |  Expérience générale 
Évaluation :
4

Huy was responsive, showed me the covered storage areas, and had me signed up right away. When I came with my RV he had the spot ready, provided my contract, code and card, and shared pertinent info. So far so good!

jana w  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leah Z 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ed M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard W  |  Expérience générale 
Évaluation :
5

I thought the final price I paid for the rental was quite high. $200 for less than 12 hours seems kind of ridiculous.

Erin C 
Évaluation :
5

Oui

Jose a 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eric r 
Évaluation :
5

really? nothing.

William c 
Évaluation :
5

The manager in charge at the store was a gentleman, very honest and knowledgeable.

John K 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Phil D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maron W 
Évaluation :
5

The over all rental good. But my rental was a good size pick but wish it had other options with it. Like a ramp to move large items to load truck being it didn't have hydraulic system to raise large items to truck. Merci

Carmelitia W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James F  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael K  |  Expérience générale 
Évaluation :
5

Great service and great staff!

DANIEL R  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen T 
Évaluation :
4

This is the second time I have dropped off the trailer DURING BUSINESS HOURS and had to wait around because no employee was present. The office was open and lights on. I started to do the return by app before the employee returned.

carl l 
Évaluation :
5

Everything went really smooth. The attendant was very good no issues no problems. Nice job.

Thomas T 
Évaluation :
5

The establishment was perfect. Everything. Went smoothly

Victor B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sonitha E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Howard G 
Évaluation :
5

N.D.

Peter D 
Évaluation :
5

Things were great there.

david f  |  Expérience générale 
Évaluation :
5

Great customer service, nice friendly staff. In and out in minutes.

William B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S  |  Expérience générale 
Évaluation :
4

Tire pressure was very high in some tires, very low in others. The time it takes to check out all the dings and scratches and photograph the vehicle is ridiculous. I'm going to think twice before I ever rent from you again.

Paul G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isabelle T 
Évaluation :
4

Although open when I dropped off at the location, no one was in the office to check me in. The app check in made it seem like it was going to charge me again for the rental. When the employee did return from wherever he was, he did explain that the initial charge was just pending would fall off. App should make that clear. Otherwise good experience

carl l 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathleen S 
Évaluation :
1

In fact, I used to rent unit 864 in Clinton MA. The bad customer service and the over charges had forced me to leave. Luis Melendez Rivera had by mistake locked my unit so many times and I had to call him to open my place. It's been a rough experience. Unfortunately, I am continuing to receive late notice from Luis Melendez Rivera while I no longer rent. Will you please ask him to do a better job and no longer send those notices?

Alain A  |  Expérience générale 
Évaluation :
5

Climate control option if possible.

Eric P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH S 
Évaluation :
5

Everything was excellent keep up the great work !

ELBA P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Clive H 
Évaluation :
5

Jake was extremely helpful throughout the entire process. Merci.

David C  |  Expérience générale 
Évaluation :
5

Staff was amazing. Very helpful after a disaster with storage at Leominster facility. Reservation accepted but no available units? The staff at clinton went out of their way to accommodate us and make it a smooth process. They even changed my truck and trailer return to them. Awesome job...awesome service...awesome people....thank tou so much...

Michael H  |  Premières impressions 
Évaluation :
5

The guy on duty the morning after I returned the truck found some very valuable items I left behind in the cab. He called me right away and I picked them up that morning. I'm so thankful for such honesty and integrity. That guy deserves recognition! I'll always choose U-Haul because of my experience

John F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan G 
Évaluation :
5

Kevin was great

Jeff T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John P  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roy M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kathleen F 
Évaluation :
4

Le client n'a pas laissé de commentaire.

linda K 
Évaluation :
4

Le client n'a pas laissé de commentaire.

nicholas t  |  Premières impressions 
Évaluation :
5

Great experience with Jake ,he explained to me everything what I was looking for,very good communication! Thanks Jake

artan m  |  Premières impressions 
Évaluation :
3

No numbers on my unit despite my complaints. When I went to close my unit out. The gentleman working had no access to the cash drawer and could not sell me any additional products. I don't understand why he was working if he cannot do such basic tasks..

THOMAS C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD G  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melissa W  |  Online Move In 
Évaluation :
5

Had a storage unit and rented multiple vehicles over the last 3 years! Great customer service!!! Merci.

KATHY D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ramon c  |  Expérience générale 
Évaluation :
5

Luis was great! Made everything easy

DAVID M  |  Premières impressions 
Évaluation :
5

The manager is a wonderful person and will do anything to satisfy you needs

Alejandro F  |  Expérience générale 
Évaluation :
5

Always willing to help, friendly staff. Thank you

Breden R  |  Expérience générale 
Évaluation :
5

Very pleasant experience with a stuff grate people.

ATTILA H  |  Premières impressions 
Évaluation :
4

Conveniently located and reasonably priced.

Robert S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

douglas d  |  Expérience générale 
Évaluation :
5

Thank you for such a positive experience

CHRISTINE O  |  Expérience générale 
Évaluation :
5

Keep up the good work

Paul T  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John C  |  Expérience générale 
Évaluation :
3

Hard to get in touch with specific uhaul locations.

William S  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Janette D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

hanningtone o  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john b  |  Premières impressions 
Évaluation :
5

Best Uhaul establishment I’ve ever visited.

TREVA B  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christia e  |  Expérience générale 
Évaluation :
5

Bueno

itanael d  |  Premières impressions 
Évaluation :
5

Millie was awesome to deal with.

Seth G  |  Premières impressions 
Évaluation :
4

Customer service at this U-Haul location is exceptional. Every employee I interacted with was very friendly and helpful! Kudos!

Tracy S  |  Expérience générale 
Évaluation :
3

The manager is not friendly at all or has his moments. He could be a good person but he sure needs a class in customer service.

SAMUEL J  |  Expérience générale 
Évaluation :
5

Quality services %100

Luis A  |  Premières impressions 
Évaluation :
5

Millie is the best hire you have ever made. She is warm, personable, gracious, professional and goes the extra mile!

DIANE L  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DENISE S  |  Expérience générale 
Évaluation :
5

The staff here have been beyond helpful over the past week for me.

John s  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

laura n  |  Expérience générale 
Évaluation :
3

Depending on my refund , i would use them again

Mike L  |  Expérience générale 
Évaluation :
5

The best place

william h  |  Expérience générale 
Évaluation :
5

The gal was soooo awesome!! They told me when to come back when one was opening up, so grateful bcuz it's very close to my house! Soooo happy!!

Sarah M  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maribel O  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NATHANIEL G  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

olivia s  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JoseD C  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CAROL O  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

W D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael K  |  Premières impressions 
Évaluation :
5

Very friendly & helpful staff.

Carmen R  |  Premières impressions 
Évaluation :
5

Thanks for making tough time easier to move!!!

joseph m  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WAYNE S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANE M  |  Premières impressions 
Évaluation :
5

Luis is extremely helpful and very professional. He helped out when we needed it!

WENDY G  |  Expérience générale 
Évaluation :
5

Manager Luis was extremely helpful in securing us storage for our vehicle.

TIM C  |  Premières impressions 
Évaluation :
5

Great staff!!!

JOHN F  |  Premières impressions 
Évaluation :
5

Dan un buen trato alas personas

samuel b  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John F  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRETT K  |  Premières impressions 
Évaluation :
5

I was happy with my experience at U-Haul in Clinton. They have extremely helpful employees working there.

andrew s  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda N  |  Expérience générale 
Évaluation :
1

If you pay you bill and move few days later they don't give you money back for the rest of the month so.use you all month and move out and they don't explain that to you when you move in no fair

Miguel R  |  Expérience générale 
Évaluation :
5

All of my experience’s with UHAUL have been excellent.

CHRISTINE O  |  Premières impressions 
Évaluation :
5

Luis was awesome!

douglas d  |  Premières impressions 
Évaluation :
5

Luis was extremely helpful on site throughout my rental process as well as helping secure uboxes for an out of state move. The other staff I interacted with were also awesome and super helpful and knowledgeable.

Rudy G  |  Expérience générale 
Évaluation :
5

Luis the manager was great. He was very professional and courteous. Was a great pleasure to deal with him.

JoseD C  |  Premières impressions 
Évaluation :
5

Luis was awesome and was quick and knew his stuff. Fortement recommandé!

dante d  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROB G  |  Expérience générale 
Évaluation :
1

Rented a unit and the employee forgot to take the universal lock off so when my movers showed up with a truck filled with entire house we couldn't get into unit and the store was closed ! We had to let the moving company leave and go to a different town to unload the entire truck the next day by ourselves. And then he still charged after saying he didn't put the charge through…for the unit we were locked out of. That was 3 days of multiple phone calls to get refunded.

AMY K  |  Expérience générale 
Évaluation :
1

The unit Didn't have the lock removed therefore when the moving company showed up it was locked and office was closed! Horrible experience. Had to keep our belongings on truck overnight and move it ourselves the next day. Rented a unit in another town ! Never again will ai use Uhaul products.

AMY K  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wandy T  |  Expérience générale 
Évaluation :
2

Always a bunch of crickets in the unit. Getting all over your stuff Always broken glass and debri over the driveways. Never enouph staff. On three separate occasions I had to stand there and wait more than a half an hour to talk to someone because there was only one person and they where helping someone else.

Kristopher V  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rael O  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel B  |  Expérience générale 
Évaluation :
4

I am still looking for outdoor space to park RV.

RICHARD G  |  Premières impressions 
Évaluation :
1

1. Motor home was hit and received 6k damage while parked. 2. While we paid rent on our slot someone else was using it while it was vacant. 3. Let a family member use our slot while we were away and they experienced their unit being moved and their new awning was stolen and replace with a damaged old one.

liam n  |  Expérience générale 
Évaluation :
1

Uhaul is very difficult to deal with sometimes. When you call the branch location no one pick up and customer service is very poor. Also they tend to charge you things that don't need to. Clinton location charged me for cleaning when I never heard of that and I left the unit clean how it was. They still charged me for cleaning. They need to definitely improve customer service!

Suziene P  |  Expérience générale 
Évaluation :
2

I had a problem with ants and mice. Lost two furniture pieces due to ant infestation and several items due to mice

martha m  |  Expérience générale 
Évaluation :
5

Everything always great.

david f  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George E  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOUIS I  |  Premières impressions 
Évaluation :
5

I started using a unit last October for a future move to the area, it took us this long to find an apartment, 9 months. We had no problems with the safety of the facility. The staff were outstanding in helping me with my needs. I would never hesitate to recommend U-Hall to anyone. We also rented a truck to move with a one way and drop off at this facility so easy!

John I  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steve h  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lucas v  |  Expérience générale 
Évaluation :
1

First they said there was one unit available then when the agent went to check on it it wasn't available. He then said there was another unit available and i should follow him to see it only to find out it wasn't available. Then he tried to offer me a tiny unit which was way too small for my needs so I couldn't take it. Never going back there.

Mark F  |  Expérience générale 
Évaluation :
5

SHE WAS GREAT, AND VERY HELPFUL

DONNA J  |  Premières impressions 
Évaluation :
5

The customer service rep was great, but they need more than one person on a Saturday. The customer ahead of me was so rude. Kept taking phone calls and going outside . There were a few people trying to do contracts. The rep was patient but it would have been much smoother with two people working.

Andria D  |  Premières impressions 
Évaluation :
5

Pam was extremely nice and helpful.

Matthew R  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john w  |  Expérience générale 
Évaluation :
4

Stellar customer service! Antoine was friendly, pleasant, and extremely helpful. I had an issue with my storage unit and he solved it immediately. Can't speak highly enough about the service. The condition of the unit I rented was poor; I had a leak that caused slight damage to my items (I was switched to a different space once I mentioned it). I do wish the access hours were a bit longer, as I sometimes need to gather things for my business later at night. It's not a huge deal would, but it would be so much more convenient if it was 24-hour access. All in all, I am very happy with my experience.

Tiffany G  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jennifer N  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

luis n  |  Expérience générale 
Évaluation :
5

Great people I was there for lie 6 years and they could not have been better! Even during my move out they really helped me. Great management and professional people 

RICHARD F  |  Expérience générale 
Évaluation :
2

The staff was great, the rooms do get damp so I did lose some furniture. A tall particle board book shelf (not great material to begin with) it swelled from the dampness. And I also had to dispose of a couch due to mold. I didn't bother to fill out a claim for these items as they weren't great to begin with! If you need to store something long term you may want to find a climate controlled facility. If you just need some space for plastic totes and things of that nature this facility would be perfect. They're so great to work with for renting their trucks also!

Jessica L  |  Expérience générale 
Évaluation :
5

Good experience.

JOHN L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard W  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Theresa G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff G  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mike f  |  Premières impressions 
Évaluation :
5

2nd time here. Positive experience both times. Excellent service à la clientèle.

Robert C  |  Premières impressions 
Évaluation :
3

It was ok but limited offerings as far as sizes of units. I also wish you would prorate the unit if we leave early, it's not like you would lose money really since it seems there are lots of people that would rent the unit right after we move out.

Lindsey M  |  Expérience générale 
Évaluation :
5

Store Manager was excellent and very responsive

David J  |  Expérience générale 
Évaluation :
5

Signing up was easy. Office help was efficient and thorough. Got assistance picking out supplies. All good.

Debra A  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nick F  |  Expérience générale 
Évaluation :
4

Overall security is very good and the RV spots under the roof shelter are excellent for storage. The access road around the RV storage tends to not drain well, gets muddy , and could use some more crushed stone, slope and runoff work.

Tony F  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jack s  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy D  |  Premières impressions 
Évaluation :
5

Very satisfied witt every aspect.

lorraine m  |  Expérience générale 
Évaluation :
5

Tammy was very helpful and kind. Made doing business easy and pleasurable!!!

John F  |  Premières impressions 
Évaluation :
5

Was overwhelmed by there impeccable capacity

VICTOR B  |  Expérience générale 
Évaluation :
5

Top notch service and experience!. Job well done!

MOHINDRA S  |  Expérience générale 
Évaluation :
5

The facility on High St in Clinton is exceptional. The office is extremely well stocked and neat and organized. What makes this facility so special is the outstanding leadership of Tammy the manager. She is always so helpful and caring to the customers. Moving is a stressful time and Tammy's calming and supportive demeanor always picked up my spirits. She is truly a goodwill ambassador for Uhaul and I am thrilled to recognize her efforts on this post. FYI I used your facility for 2 one way rentals as well as storage. Dan R.

Daniel R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nick F  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan M  |  Expérience générale 
Évaluation :
5

I worked with Tammy and she was great. She explained everything clearly and helped me get in to a moving truck with no hassle. When finished, she went over all the charges and provided my a receipt related to my storage move out. She was great & highly recommend this location.

Carrington C  |  Expérience générale 
Évaluation :
5

Tammy Thompson the Gen Mgr was knowledgeable , professional and always smilin. A pleasure to work with.

Paul E  |  Premières impressions 
Évaluation :
5

Very good management.

Carole L  |  Expérience générale 
Évaluation :
5

The lady at the desk Tammy was real helpful.

Thomas B  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dick B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

liam n  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Merle G  |  Expérience générale 
Évaluation :
5

Tammy was the best.

Russell K  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jay M  |  Expérience générale 
Évaluation :
5

Wonderful greeting and assistance by the manager,full explanation of the services. Directions to our unit were easy to find.she was a delite!

John I  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

terry k  |  Expérience générale 
Évaluation :
1

Overcharged repeatedly but on auto pay Idiots at the office could never fix issue Home office not much better Keep increasing prices

SCOTT S  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD A  |  Expérience générale 
Évaluation :
5

Worked exclusively with Tammy. Excellent customer service. Would recommend your business and would tell them to ask for Tammy.

bob c  |  Expérience générale 
Évaluation :
5

Staff was always helpful and friendly. Whole process of moving in and out was easy and convenient

Richard M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margaret M  |  Expérience générale 
Évaluation :
5

Tammy went above and beyond to help us make our move as simple as possible, and when I did stupid and made a mistake or misunderstood something she was incredibly forgiving and helped set things straight. Will definitely refer family and friends with moving/storage needs and when the time comes, I'll be back!

Zachary H  |  Expérience générale 
Évaluation :
5

Tammy was amazing to work with!! Very helpful!

Stephanie S  |  Expérience générale 
Évaluation :
5

Tammy was very professional and friendly will definitely use u haul again

elizabeth j  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

edmund d  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Suzanne C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD G  |  Expérience générale 
Évaluation :
2

As a repeat yearly customer, I do not appreciate the attitude and argumentation I received from same person on two separate occasions. I'm a paying customer, I do not need this guy hollering at me .I'll go elsewhere this year.

Mark M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yandry V  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila M  |  Expérience générale 
Évaluation :
5

U-Haul made my move much less stress free than I thought it would be. Merci.

Mary P  |  Expérience générale 
Évaluation :
5

I was very happy with my experience. I no longer had the need for storage space. But if my needs change, I won't hesitate to rent space again.

CHRISTINE C  |  Expérience générale 
Évaluation :
5

Always received excellent service...

Suzanne C  |  Expérience générale 
Évaluation :
5

Great experience.

Janet S  |  Premières impressions 
Évaluation :
5

Scott was terrific . Explained the whole process and everything worked just as Scott explained to us . Excellent customer service!

Richard M  |  Premières impressions 
Évaluation :
5

I had a very positive experience here. Staff was very helpful with attending to my needs. I decided to rent a storage unit and will be recommending your facility to others.

David W  |  Premières impressions 
Évaluation :
5

We needed short term storage at very short notice. A 10'x30' happened to be available and we took it. The curbside access and extra size made loading and unloading very efficient.

EVAN S  |  Expérience générale 
Évaluation :
5

The staff is súper friendly and shows true interest in a well planned travel exoeriance . I highly reccomend the storage facility in Clinton mass.

BOBBY H  |  Expérience générale 
Évaluation :
5

The new manager was very helpful and friendly

NANETTE L  |  Expérience générale 
Évaluation :
5

Staff is super friendly and helpful. The unit is cleaner than one i rented in the same facility some years back.

James H  |  Premières impressions 
Évaluation :
5

Chris is beyond excellent, concentrating on customer service. Makes a huge difference when you're under stress doing difficult things like moving and storing!

Paula N  |  Premières impressions 
Évaluation :
5

Very well run very professional I was impressed

perry b  |  Premières impressions 
Évaluation :
5

Cris the manager is a great guy. You're lucky to have someone like him running your place

BYRON D  |  Expérience générale 
Évaluation :
5

Great experience!

Sheila M  |  Expérience générale 
Évaluation :
5

No comment

teresa s  |  Expérience générale 
Évaluation :
3

Chris was did a great job handling all my storage and truck rental needs over the past year with Uhaul I saw 2 store managers and Chris was by far the best.. Best,

Matthew B  |  Expérience générale 
Évaluation :
5

Well run facility!

KARL J  |  Expérience générale 
Évaluation :
5

The UHaul website does not provide the convenience it advertises. This is my only criticism of the storage location.

Claire M  |  Expérience générale 
Évaluation :
5

Extremely helpful and friendly. He made sure I had everything I needed. Advised me with knowledge on the things that I had questions or concerns.

Diane W  |  Premières impressions 
Évaluation :
5

👍

Luis I  |  Expérience générale 
Évaluation :
5

Great experience. Staff was wonderful!

Angela E  |  Expérience générale 
Évaluation :
4

Chris and his staff were helpful and friendly

charles o  |  Expérience générale 
Évaluation :
5

Awesome couldn't sent reviews tryed

Jeffrey L  |  Premières impressions 
Évaluation :
5

The staff were all friendly and efficient.

William M  |  Expérience générale 
Évaluation :
5

Thank you!!

Sheila R  |  Expérience générale 
Évaluation :
4

Manager was very helpful and was a great guy. Thanks Roger

ROGER P  |  Expérience générale 
Évaluation :
5

Easy and efficient process. Dependable every step of the way.

Francis W  |  Premières impressions 
Évaluation :
5

Nice helpful employee

Debra M  |  Premières impressions 
Évaluation :
5

Always well taken care of. Snow removal was always done in a timely manner and staff always ready and willing to help.

donna g  |  Expérience générale 
Évaluation :
4

Overall great service. Easy registration process. Chris was super friendly and helpful. Unit is clean and secure. Would give it 5 stars if my fob worked, technical issue. Should be all set today.

Nancy F  |  Premières impressions 
Évaluation :
4

The storage unit is easy to access. It is reasonable for a small space. The staff who helped me (Chris) was great and super helpful.

Zachary T  |  Premières impressions 
Évaluation :
5

Very happy my strorage

Michael E  |  Expérience générale 
Évaluation :
5

Great facility and manager I will definitely be back next fall.

Brendan L  |  Expérience générale 
Évaluation :
5

Very friendly staff.

Todd M  |  Expérience générale 
Évaluation :
5

Merci

Pam W  |  Expérience générale 
Évaluation :
5

Staff was super friendly and helpful.

Pam W  |  Premières impressions 
Évaluation :
5

Entire staff and management were awesome, friendly, & helpful!

nadine h  |  Expérience générale 
Évaluation :
5

Thanks for ur service

zoraida m  |  Expérience générale 
Évaluation :
2

Overall - great people, location and facility. BUT - 1st renter of 2 new units w/ wood floors over dirt. Serious mold after 30 days covered everything. Many items destroyed. Insurance didn' cover

R L  |  Expérience générale 
Évaluation :
5

We should be reimbursed for the time we don't use if we close the agreement early

genilson j  |  Expérience générale 
Évaluation :
5

Amazing experience, the staff was very professional and the storage rooms in perfect conditions. No more words, it can't be any better.

drite k  |  Expérience générale 
Évaluation :
5

Very happy with the service

john k  |  Expérience générale 
Évaluation :
1

U-Haul failed to honor this written agreement

Stephan R  |  Réservation 
Évaluation :
5

This place is the best, employees were very accommodating and knowledgeable and friendly, to bad I moved, I would have liked to stay there, Thanks Rick

Richard M  |  Expérience générale 
Évaluation :
2

Flooding is a problem I had an inch of water in my unit one day after heavy rain. My unit had alot of videogames and electronics in it so this was very destressing to me.

Peter D  |  Expérience générale 
Évaluation :
5

Jordan is a very helpful and friendly person. He was always there for us when we had questions.

Wendy L  |  Expérience générale 
Évaluation :
5

Great!!!

HARIPRASAD D  |  Expérience générale 
Évaluation :
5

Great service and hours. Very user friendly experience.

richard a  |  Expérience générale 
Évaluation :
3

Paid monthly rent on 1st of mo but moved out on 10th.Manager verbally advised I'd be credited for remainder of mo.This was not honored when I checked out because I was "removed from the system." What?

John D  |  Expérience générale 
Évaluation :
5

Very helpful and very easy to work with

karen s  |  Expérience générale 
Évaluation :
4

Great place to store items. A little expensive for the small unit.

john l  |  Expérience générale 
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