Évaluations des clients U-Haul Moving & Storage of Coeur D' Alene

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Coeur D' Alene

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Alan D. le

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Le client n'a pas laissé de commentaire.

Karen Z. le

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Great experience!

celeste g. le

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Le client n'a pas laissé de commentaire.

Janet J. le

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Le client n'a pas laissé de commentaire.

YVONNE B. le

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Never had a problem with my storage unit.

Cody L. le

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The after hours check in process was terrible, it took nearly 3 hours to actually get the vehicle. Submitted several photos, which they would not accept. Customer service called and verified with my additional contact THREE times with the same questions. Very disorganized

Nashea N. le

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Le client n'a pas laissé de commentaire.

MIKE K. le

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Rent increases too often, and much to high. Became unaffordable for me.

Karen P. le

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The lady behind the counter was rude to us. However the lady that helped us unhitch the trailer was very nice and helpful.

Chad S. le

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Largest/nicest Uhaul facility I've ever been to - impressive.

Roy R. le

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The Coeur d Alene store and employees were wonderful, helpful, informative and professional. I’d give them 6 stars if I could.

Pierre Paul A. le

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The cab was dirty from previous user. Also Smelled of smoke. The fuel was not completely full, just barely on the F. 5 gallons from full, but was charged for full tank. Oil was good but the sensor in dash said 20% life left. Rear tire was soft.

Jim S. le

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N/A

Erwin G. le

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Le client n'a pas laissé de commentaire.

Weston S. le

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The staff where vary nice and also willing to lone me tools to investigate a wiring problem with my vehicle

Cally K. le

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Rodney was absolutely amazing! His quick service and excellent customer service was beyond impressive. I will refer many people his way! Thanks Rodney!

Rodney T. le

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Le client n'a pas laissé de commentaire.

Trevor G. le

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Le client n'a pas laissé de commentaire.

Brian B. le

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Le client n'a pas laissé de commentaire.

Douglas P. le

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Le client n'a pas laissé de commentaire.

Rusty M. le

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It seems like everytime I order from U-Haul their computers are having issues. The woman helping attach the trailer to my vehicle watched me back up to the wrong trailer without saying a word and then told me to back up to a different one after I had turned off my vehicle. I used my own insurance to cover the trailer and didnt buy the rip-off U-Haul insurance. The salesperson acted indignant about it and wanted to argue. The day I was to return it the saleswoman who called was a bit aggressive. Overall, the general customer service of the place was lacking... Sigh, seems to always be that way with U-Haul though.

John S. le

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I have had several rental experiences with this branch and have always had a very very good experience until this one.....the shotgun blast threw the side of the truck box repaired by aluminum tape. Had to put a gallon of coolant in the truck before I could leave my house the next day. It was the response of the attendant that really made a bad experience worse. Having rented several times at that branch I probably will return, the other workers are usually great. John

Michael H. le

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Make sure that vehicle is totally checked before giving to customer. Hood was not closed and came up while driving on the freeway. Also driver side windshield wiper was broken on the vehicle.

Jeffery H. le

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Renee at the front was super. Just felt the value wasn’t there! Cost almost $200 for a 24 hour rental, including $40 in gas. Vehicle was extremely loud, sounded like the doors were open, inside car was dusty, smelled like smoke and the pad lock did not work. Young man checking me in outside, kept sitting down on the back of the truck while checking me saying his feet and legs were sore. So was my body from moving all day. Again Renee ????????????, value ??????.

Donald L. le

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Le client n'a pas laissé de commentaire.

Larry R. le

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The truck we had was all dented up -scraped plastic broken and the brakes squealed ever since we picked it up.

howard b. le

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Le client n'a pas laissé de commentaire.

Steve C. le

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Le client n'a pas laissé de commentaire.

Shirley W. le

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Le client n'a pas laissé de commentaire.

teresa h. le

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No help that day. Unable to turn corners to bring in equipment. One staff member in bathroom and they had no counter back up. Was told to back up your equipment in without jackknifing the trailer. Had 2 of my kids helping me to back up your equipment and then dropped it. Went to open storage unit and had no help about a problem with the unit. Rod the manager rude & refused the free month storage rent. Said even with all the problems that day refused a discount or the free unit rent. Even though Uhauls customer service said I would get it with even a exsisting unit. So once I get to Idaho still moving . I will look for another storage unit. Very rude and arrogant manager. He said can't find labor well plenty of seniors who could run the desk. Just excuses for poor facility. My daughter also has a storage unit there & looking for a new storage unit elsewhere

maribel T. le

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Excellent services

Scott A. le

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Rod (General Manager) has absolutely outstanding customer service. We have rented several times from this location and will return.

Robert L. le

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You folks are nothing like the U-Haul storage I have in Lynnwood, WA. Ya'll are friendly, knowledgeable, fast, and super enjoyable to work with. It was a very good experience to do business with you.

Sandra M. le

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Le client n'a pas laissé de commentaire.

Thomas S. le

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Le client n'a pas laissé de commentaire.

ED G. le

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Very convenient location and immaculate cleanliness

Bruce G. le

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Le client n'a pas laissé de commentaire.

Ronald A. le

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Keep up the excellent work. Great job guys. Even the owner was out checking & making sure all was tried down correctly. Could n't ask for better service.

Brenda B. le

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Le client n'a pas laissé de commentaire.

Janna S. le

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Fantastic customer service from all.

MARYELLEN V. le

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Le client n'a pas laissé de commentaire.

Sandra B. le

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Not a review of this for off. But in general I have had issues with communication between my online bookings and rental/ drop off facilities. It seems to be better this year rather than last year.

Derek F. le

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Le client n'a pas laissé de commentaire.

Bryan M. le

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Very friendly service.

Crystal C. le

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Rodney offered me options I had not thought of to solve the issue of getting everything done with one trip, one way.

Barry H. le

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Everything was great.

DJ G. le

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Le client n'a pas laissé de commentaire.

Linda P. le

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Le client n'a pas laissé de commentaire.

David W. le

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Le client n'a pas laissé de commentaire.

Aaron D. le

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Le client n'a pas laissé de commentaire.

Wylon P. le

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Le client n'a pas laissé de commentaire.

Nathan T. le

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Le client n'a pas laissé de commentaire.

Samantha D. le

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Le client n'a pas laissé de commentaire.

DAN D. le

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Le client n'a pas laissé de commentaire.

GEORGE R. le

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The truck was great; U-Haul personnel were great also.

BEN E. le

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They quickly helped me drop off a car trailer, even with what looked like a very busy afternoon. Thanks

Chenoa D. le

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Le client n'a pas laissé de commentaire.

Christopher L. le

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The manager that worked with me was very helpful and professional. I will come back to this location the next time I will need to rent a truck. Outstanding job!

Ronald c. le

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Le client n'a pas laissé de commentaire.

Patty S. le

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Le client n'a pas laissé de commentaire.

deb r. le

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Everyone was very knowledgeable and helpful. Great service. Thank you

Ethan M. le

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Le client n'a pas laissé de commentaire.

Jay C. le

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Equipment was new and in great condition. Only complaint was that the cab of the truck smelled strongly of cigarette smoke. I expect that it was from the attendant who drove the truck from the lot to the entrance. But that was resolved by driving with the windows open for a while.

Larry B. le

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Our problems were not with the pickup location but the online pickup program. We came 45 minutes early and found the truck number. Went in to pick up keys and the system changed to a different truck number. Finally figured that out and found the number to that key but it was not accessible. So they had to switch to yet another truck. System would not let me put in actual miles and amount of fuel for the truck we actually ended up with. Luckily the worker at the drop off location was able to verify that it was correct on final invoice. Then the MovingHelp hired through the site was even worse. First company didn’t contact to confirm time and voicemail box was full. Switched to another company and had several texts about why they were late. Last one was when they were 3-1/2 hours late and we’re going to be a further hour and a half beyond that. So we finally cancelled and got friends to help. What a fiasco! I don’t plan on using uhaul again at this point. Definitely not the online service.

ROBERT P. le

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All good - no issues getting reservation done through pickup at this location.

Steve L. le

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Le client n'a pas laissé de commentaire.

Megan G. le

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The truck was in extremely poor condition - the engine shook terribly when changing gears, the brakes slipped constantly, and it was given to me with the check engine light on. Also, I was told that I would be refunded my second day rental charge if I returned the truck before closing and when I addressed that at turn in the guy just dismissively said “yeah, that’s not going to happen” then charged me more money. Such a disappointing experience because my husband and I always used UHaul for our moves with the Army and I always considered myself to be a loyal customer. I will not be renting from UHaul again.

shayne b. le

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Forced to return trailer to location other than the one agreed upon and documented on my paper work. 36 miles out of my way. Huge inconvenience, caused me to be late for appointment. No one will take responsibility. Just getting the run around.

James T. le

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Le client n'a pas laissé de commentaire.

Joseph P. le

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Really need to have logistic specialist look at the layout of this location, only detractor but MAJOR one that impacts both customers and staff.

Keith M. le

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Check in and check out went very smoothly and quickly. The staff was pleasant, profession and courteous.

Lorraina G. le

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The way this locations operations was great but the way the woman who worked with us less than pleasant. She talked down to me, she required a reference and called them and confirmed they could be used as one (no other customers next to, before or after was checked) put down the wrong return location and made it difficult for me to fix it, scolded my bf because of a mistake another location made over charging him... it was just very uncomfortable and unpleasant.

James D. le

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Le client n'a pas laissé de commentaire.

Samantha I. le

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There were numerous times my storage unit was blocked off because they parked trucks directly in front of my unit. I had a foot of space to move my stuff in and out of my unit.

Terry L. le

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Me Haugan was very professional and had my drop off set up thanks for the great service.

Travis B. le

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There are too many uhaul trucks trailers and equipment in the way. Navigation in that facility sucks.

nels t. le

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The drop-off process could be improved with Uhaul corporate. Waited on hold for 10 minutes to hear drop off location. Customer service was unclear whether or not they wanted me to try out different locations to see if they would receive it. I asked for them to arrange and return call, which they did not. We had to go by a couple locations to find a drop off site.

Jacob H. le

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Le client n'a pas laissé de commentaire.

Bruce K. le

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Rene was a very personable person and sales person

Rachel V. le

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I would recommend this storage facility to anyone looking for the best rates and security around!

Zachary B. le

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The location was fine, your customer service line was the absolute worst I have ever dealt with. Called numerous times without agreed upon reservation changes being made. Spoke with a scheduling manager named McKayla who was awful to work with. Won’t return not because of the location but the call center.

YVONNE B. le

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Le client n'a pas laissé de commentaire.

Kathryn C. le

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Thank you for wonderful customer service! Everyone was professional and kind!

Hailey C. le

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Was send to a location that no longer exists to drop of trailer, then sent by them to ANOTHER location that no longer exists. After going back and forth with several people on the phone I was told to bring to CDA location (very inconvenient as I had to backtrack to get there). After I dropped off trailer I was hit with a wrong destination charge of $80+. Again I was on the phone back and forth, being transferred from one representative to another and back to the same original representative. Several hours and several headaches later I was told the charge would be refunded in 2-3 days, the best compensation I was offered for my struggles was an exstention on my rental. U-haul desperately needs to update their North Idaho locations, customer service could have been a lot more helpful!

katherine s. le

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Le client n'a pas laissé de commentaire.

John R. le

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Le client n'a pas laissé de commentaire.

Regan D. le

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Le client n'a pas laissé de commentaire.

Stephen K. le

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Excellent staff and location in Coeur d'Alene, ID

emily M. le

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Le client n'a pas laissé de commentaire.

David A C. le

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Le client n'a pas laissé de commentaire.

Michael Y. le

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Le client n'a pas laissé de commentaire.

Nadine C. le

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the yard was a little tight... but do-able...

Duke A. le

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Le client n'a pas laissé de commentaire.

Gary V. le

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Everyone from the desk people to outside personal Only word I have to explain. They where all Great to deal with .

LINDA H. le

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Le client n'a pas laissé de commentaire.

Jayson O. le

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Le client n'a pas laissé de commentaire.

Kenneth B. le

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We got in line at 9am. There were 9 people ahead of us and only one agent. The person at the counter was taking forever. Next I looked there were 15 people stacked up waiting for service. Eventually a second agent showed up.

david m. le

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Great service. When I picked up the trailer, it seemed that there was only one person available, and there were people in line, but she got right to me when she was free. The return was seamless. I puled right in, and the guy unhooked, and I was off. Both people were very courteous.

Cassie R. le

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Always a good experience.:))

Sean T. le

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The customer service representatives were awesome! Friendly, professional and knowledgeable. They all did their best to help accommodate us during a stressful time.

Douglas W. le

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Le client n'a pas laissé de commentaire.

Heather B. le

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Le client n'a pas laissé de commentaire.

Loretta D. le

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Le client n'a pas laissé de commentaire.

richard c. le

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Le client n'a pas laissé de commentaire.

NAOMI W. le

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Such a great team of people! Rodney does a great job leading the team, and I really felt that my experience was a positive one!

Robert E. le

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Le client n'a pas laissé de commentaire.

lynda a. le

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I would recommend this location but I did not make my reservation for Couer dAlene Idaho. I made it for Moscow Idaho . I was called less than 24 hours before I was moving telling me they had no truck for me in Moscow. I had a choice of driving to Grangeville Idaho (5 hours round trip) or Couer dAlene (3 hours round trip) so I was not happy. I had to have a friend drive me and I paid for her gas. I had to pay for gas for the U-Haul Couer dAlene to Moscow which was bs. So yes recommend the person I talked to in Couer dAlene. NO not the company they added so much more stress to my move . It’s bs that they can change your arrangements hours before your leaving. I had to jump through hoops for them. They should have jumped through hoops for the customer. It didn’t help I drove by the Moscow U Haul and they had at least 8 trucks (10ft & 15ft) the day before and after.

Edd R. le

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The management team at the Coeur d'Alene ID U-Haul store were very pleasant to work with. Even though I originally wanted to rent a utility trailer for hauling some lumber, I ended up using a truck due to the trailer not being available. They worked with me to figure out which truck would work best, and it did work fabulously.

Kathleen S. le

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they pulled so many advanced charges from my account and then over charged for things, by accident like gas, even though my contract did not require it that the company bounced my checking account twice leaving me with $60 in overdraft fees when, the money you "held" never came out of my account or was needed. For one transaction, I had over 6 amounts withdrawn in one pickup. I really think you need a better way to reserve funds. The team at my location was great though.

Joe L. le

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do not tell people you can do something that you can not .

Randall S. le

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I had interactions with Rodney, Melody,and Bill each one of them delivered "World Class Customer Service" Check in with Rodney was speedy and efficient and very attentive to my questions and needs for this move. Bill had the additional equipment loaded in the rental truck waiting for me curbside. Wow in what world does that happen anymore. Melody was attentive and efficient as well when I returned the equipment after the move. I was so impressed with the overall experience with this location I made sure to speak again to Rodney thanking him and his team for a job well done. I've done business at this location on several different occasions and they have always delivered good equipment and excellent service.

Marion C. le

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Le client n'a pas laissé de commentaire.

Terry G. le

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Location was great, Staff was great, just U-Haul over all as a company is horrible and I think I will stay away from you all as much as possible

Adam p. le

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Le client n'a pas laissé de commentaire.

John S. le

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Le client n'a pas laissé de commentaire.

John S. le

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Great service and very helpful from Corey

Duane R. le

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The person helping us with the trailer was awesome. The lady behind the counter was ride and very unprofessional. I would talk to her if I were you.

Linda T. le

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Excellent all around!

Gerald E. le

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Thomas and Jodi were Outstanding.

Christopher B. le

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Le client n'a pas laissé de commentaire.

Dan M. le

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Le client n'a pas laissé de commentaire.

John M. le

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Le client n'a pas laissé de commentaire.

david a. le

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Truck was dirty, shocks were bad, and abs brrake light was on brakes were sponge. bad tuck

Diana L. le

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Le client n'a pas laissé de commentaire.

COLIN O. le

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The original reservation was for Moscow ID, but got revised by Uhaul to Corey D’Alene. This was extremely inconvenient and infuriating. It is and added 1:45 hours each way to pick up a truck. That is BAD customer service. A truck reserved in advance needs to be at the location where it was reserved. The person at the Moscow location was somewhere between surly and smug telling me I had to go that far to pick up the truck. The only bright spot was the excellent service at the Coeur d’Alene location. This is the second time I’ve been let down by a uhaul reservation. If there was another rental available in the area, I would use it. Hopefully Uber or Amazon get into the moving business and provide some competition. Maybe then Uhaul will be forced to provide better service.

robert P. le

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Le client n'a pas laissé de commentaire.

LARRY E. le

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Le client n'a pas laissé de commentaire.

Janelle G. le

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Le client n'a pas laissé de commentaire.

TOM W. le

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maybe an extra hand in the yard receiving returns and filling propane.

Elizabeth B. le

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I was very pleased with everything; no long lines, convenient location to get boxes and return for recycle. Accommodated our need to have elevator close by our storage unit due to semi-handicapped.

Andrew B. le

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Le client n'a pas laissé de commentaire.

Daniel H. le

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Le client n'a pas laissé de commentaire.

James S. le

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My trailer reservation pick-up location was changed and no one ever notified me. The owner at the Hayden, ID location was very helpful in determining that the trailer reservation had been re-assigned to Coeur d’Alene, but someone should have called me in advance to notify me of this change.

Shelley C. le

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Le client n'a pas laissé de commentaire.

Darcy B. le

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good place

Bobbi B. le

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the transmission on the truck was slipping and did not advance to next gear

Robert D. le

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Le client n'a pas laissé de commentaire.

Robert B. le

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Great, fast service

Chris M. le

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Le client n'a pas laissé de commentaire.

Stacey W. le

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These folks did a fine job, but the online/remote support on Sunday was confusing. We had to drive 100 miles roundtrip to return the trailer, even though there are at least 2 Uhaul providers in our town. Because of this, per your rep on the phone, we were to receive a $40 refund. Never received any kind of confirmation by text or email re: the refund. Haven't seen it yet on our card; going to assume it will be processed in the coming days...

fidel p. le

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service was quick, whole experience was positive.

carlos D. le

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Where to start? 1) only one 6 x 12 open trailer available. 2) scheduled a pick up for 8AM to get a smaller trailer and start driving to U-Haul location from my home 60 miles away when I get a phone call from U-Haul and was told the trailer wouldn't be available until 9AM. So throws my day an hour behind. Show up, wait in line and then get told that the trailer was actually ready at 8:10AM but no one calls to tell me. Phuck U-Haul. I'll NEVER use again!

Shelli J. le

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It’s convenient and staff is friendly. However this is the second time I’ve rented here and both times the truck was very dirty. They are not cleaning the equipment between customers.

Joi T. le

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Although we appreciated changing reservations for us, we felt the rental fee on the dolly was high. The vehicle had cigarette ashes in the ash tray that we had to dispose of, in order not to smell it. It was a very old vehicle in comparison to other U-Haul’s we have used. The self return was a very long process.

don g. le

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Le client n'a pas laissé de commentaire.

John R. le

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Le client n'a pas laissé de commentaire.

Jeremy H. le

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Le client n'a pas laissé de commentaire.

Sabrina C. le

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The lady at the front was very rude, her customer service needs help or she she work in back. They lied about the gas amount and tried to tell me as the customer I needed to go online and dispute it thru the text I got. When you click that, it just shows u the reciept. Let alone as a 1st time customer you should tell me if I have any issues I need to go online ahead of time again there fault not mine. I would not recommend this location unless you want to be treated like a lower class citizen and treated poor

Dennis S. le

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Le client n'a pas laissé de commentaire.

larry n. le

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Friendly / welcoming staff. Quick service.

Debbie m. le

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Le client n'a pas laissé de commentaire.

Brad S. le

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Le client n'a pas laissé de commentaire.

thomas R. le

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Le client n'a pas laissé de commentaire.

WAYNE B. le

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Le client n'a pas laissé de commentaire.

Robert B. le

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Lori was incredibly helpful.

KONRAD KARL l. le

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Le client n'a pas laissé de commentaire.

Robert W. le

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Le client n'a pas laissé de commentaire.

sierra l. le

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Very helpful staff

Bretta W. le

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friendly, accommodating staff. thank you for being so great during a really stressful time.

Ken R. le

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Le client n'a pas laissé de commentaire.

Chris D. le

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Manager Rodney is superb as well as the entire staff.

Jeneal M. le

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Le client n'a pas laissé de commentaire.

Donald L. le

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Le client n'a pas laissé de commentaire.

Letha R. le

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Easy in and out except I set off the alarm when I added my lock. I didn't actually punch my code/number in therefore it went off when I went to open it. Now I know it works, WELL😁

julie h. le

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Great service

Mary A. le

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"I don't know" seemed to be the most common refrain from the friendly employees. At least that was honest, their lies were worse. I will NEVER use U-Haul's services again and will tell everyone I know

Michelle E. le

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Wish there was 24-hour access

Jennifer B. le

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The employee who helped me was patient and gracious and very helpful while I was making decisions about storage unit size. Then she showed me e earthing about the storage unit abd process.

Peggey H. le

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There is too many trucks in driveway areas and they move them while you’re collecting your household and then can’t get out like you did just 5 minutes before That’s the cause of my vehicle damag.

Jesus Q. le

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Wonderful staff, locación, and building

Eric S. le

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Getting in and out was a joke. Stupid design. Would never use their services again.

KAREN R. le

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Didn’t like that I had to pay for a full month when I moved out on the 13th. The constant increase in price was concerning

John S. le

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Great customer service, friendly staff, clean storage unit.

Michael E. le

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These folks made my moving transition seamless. All the staff were engaging, helpful, knowledgeable and friendly. Of all the Uhaul locations I've used, this is the best one by far!

Sussan E. le

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Everything was always very clean & easy to access. Sometimes parking was crowded.

NONA F. le

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Best Storage facility I have ever seen!!! Can't say enough about your excellent staff and customer service. This facility is spotless.

George G. le

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Great staff, awesome facility, and I highly recommend using this place.

SHELLEY B. le

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At times the store is understaffed as it is a busy place but everyone is very helpful

Jordan B. le

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I loved how clean the units and facility are.

Sug I. le

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The manager, Rod, is excellent. Very professional. I have referred several people to his U-haul store and they are impressed with the way it is run, clean, and safe.

Ronna S. le

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Unit still has company lock on it and the card to get into building wasn't working but the employee fixed it.

Paul d. le

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I have only dropped off at this location. But every time, I was met with a smile and excellent customer service. Moving is never fun, but CDA UHaul makes it better.

tully d. le

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Staff was very helpful

Michael B. le

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I loved it here. The staff was amazing and always very helpful and friendly. They even helped by working with me with my bill. Highly recommend them to everyone

Lyman B. le

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Best in the area!

Ginna M. le

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Thank you to Bobbie, the driver that delivered my U-boxes.

Joseph B. le

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Perfect

Duane C. le

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When it rains a big puddle of water stands in front of number 12!!

Timothy K. le

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I was very happy with the people and facility will all use the service when I need to

Leslie K. le

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Always great that’s why we come back when we need short term storage

Stephen M. le

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Rod is very professional. He deserves a raise!

David B. le

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Rod and his crew work hard too make your moving experience Great, very professional location!

Richard W. le

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Having a storage unit inside a building was a plus. It kept things in a controlled temp. and access was also convenient, and having carts to move things was very helpful. Thank you.

Laurine P. le

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Thank you for helping in getting a larger storage for my daughter. Your service was prompt and when she arrived at your facility you were very accommodating!

Lori W. le

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I reserved storage unit when I reserved a truck IGo to unload 20ft truck, no unit available? Talk about stress.! Spokane had 1, $70 more + 50 mi out of my way. I refused. Mgr finally found a unit

Charles T. le

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CDA UHAUL is a great place with great service. The facility is very clean and the people working there are happy to help make the moving and storage process as convenient as possible.

Glenna M. le

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Phalen in Coeur d’Alene was great! He was helpful and kind. He made moving less stressful. (Because moving is always a little stressful in general)

David B. le

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Mgr Rodney was very professional and his crew followed the example he sets for this store! Five star operations!! R David Bliss customer

Michelle L. le

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Rodney and his staff are always fast and friendly. Nice doing business with someone who cares about customers and the service. Thank you!

Timothy W. le

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Rodney and staff are totally awesome to me at all times. I couldn't be more pleased with this location! Timothy J Wulff

stacey s. le

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I recommend this place and if I ever need a storage unit again I will come back here the staff is very friendly

MARK S. le

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Very fine working team! A special Thank You to the maintenance/cleaning team; always keeping our facility clean. Highly recommend this facility & staff!

CARLETON S. le

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the staff was always very friendly and Knowledgeable.

Dale S. le

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The facility was clean and the staff was terrific.

wayne c. le

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It was what I needed when I needed it. Thank you.

DAKS B. le

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Would have been Above Average rating if it wasn’t for 2 things. 1st, my rates went up twice. Started out as $49.95 a month & went to $64.95. 2nd, not enough employees. Ended up waiting and waiting.

Andrew W. le

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Very nice facility. Crystal is great!

ALEXANDRA S. le

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All personnel were helpful when they could be, although sometimes not too knowledgeable of their computer system. But all in all it was OK.

Don P. le

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Rod was very helpful.

Fran L. le

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The card system regarding getting in and out was confusing at times.

Debra S. le

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A very busy facility. Had to wait for some time if needed to speak with associate or make payment. Otherwise great service when needed.

Don P. le

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Uor experience was very good

MAGGIE M. le

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I love Rod and his crew, absolute professionalism, I was a customer with a storage unit for 4 years.......THe ONLY problem I had was not having access up until 10pm nightly,

Carmel B. le

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Very good!

Cimberlie Q. le

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Manager Rod, is rude to customers and his employees who lack simple training. Each employee has a different understanding as to what the actual policies and procedures of the company are. POOR SERVICE

aaron p. le

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Great Storage - Clean and secure.

GARY J. le

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Parking lot was always a cluster. Trucks parked everywhere, with no real organization. Entering and exiting the lot was always a nightmare. Staff never super helpful and always seemed mad.

Tina B. le

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There always seems to be things that come up that's out of tour control but the staff at the Appleway CDA store were very helpful, courteous, and accommodating!! Will always recommend them to others!

ERIC B. le

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If I had to do it again, I would most definitely use this location. I wish all locations were as great as this one they really set the bar high. Thank you for all your help.

Joseph L. le

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Nice storage solution!

JOHN S. le

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I would highly recommend this facility. I appreciate the cleanliness

KEN C. le

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I have nothing negative to say about the facility or service ... the continued price increases made it impossible to stay.

angela b. le

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You sent me this survey 146 times... Please stop the emails... otherwise everything was great! :)