Frankly, there isn't anything that could be done to have made my experience any better. The process from beginning to end was very quick, easy and efficient. The U-haul employees were very well informed and friendly. I would highly recommend U-haul to friends and family, including this location.MATTHEW N.
Customer Reviews for U-Haul Moving & Storage of Colmar
Pour nous contacter
Colmar, PA 18915
(Across from Wing Walker Pub)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I was not told that I would be charged per mile I was told I could driver where ever I wanted. The truck was a shit show front end alignment was horrible, the windows where dirty with streaks all over so when the sun came through I could barely see.ROBERT M.
Professional, knowledgeable, courteous and helpful. This facility is my go to for extra storage & I pass many storage facilities driving from Fort Washington. A loyal customer since 2000.Helen H. | Expérience générale
Everyone was friendly and the rental process was easy!Alyssa B.
Le client n'a pas laissé de commentaire.Noel T. | Online Move In
Nothing. The lady that helped me was wonderful and efficient.JAMES K.
Le client n'a pas laissé de commentaire.DONNA N.
confusion at first. We went to Colmar to rent a truck for that date. We were told there were none available. They told us to call around. We called another location, they had none either, BUT they located us a location. we then set the order on line. It worked out the availability changed back to Colmar. the thing is Colmar did not offer to locate us a truck, another location did.DOUGLAS Y.
Tia was excellent to work with , since the Uhaul reservation I made at another location was not correct and they did not have the equipment I need that day.KENNETH F.
Staff handled the check-in and disconnect quickly, and were personable.Gary B.
Le client n'a pas laissé de commentaire.Brandon L.
Le client n'a pas laissé de commentaire.Kenneth B. | Online Move In
We had some difficulty finding the unit and checking in, but the help we got from the person on duty Nov 14 was excellent! And we appreciate the fact that a lock was provided.Elaine J. | Online Move In
Tom and Brendan were super nice!BLAINE A. | Expérience générale
Le client n'a pas laissé de commentaire.Grant B.
Two pieces were damaged/broken in the movemaureen C.
This retail location is busy and the parking can becomes somewhat a challenge.RONNIE P.
Very good service. Made rental and everything easy. Thanks much.WILMER Z.
The team was helpful from the very beginning, to accommodate my unreserved request. I truly appreciated their efforts to get me a truck without a reservation. They performed extremely well, which enabled me to complete my move, after a disappointing experience at Enterprise.MICHAEL J.
Le client n'a pas laissé de commentaire.ANTHONY F.
I was very happy with my rental experience. The staff there is very nice and the equipment was clean and worked fine. Merci!STEPHEN L.
Professional, respectfully & especially helpful.Kathryn K. | Premières impressions
Put the keys in the lockbox.Robert W.
Figure out how to move inventory from one location to another so if a customer has to get pads or other equipment for a truck rented from another location it can be left in the truck instead of separately returned to you. Most likely U-Haul IT never thought of that... The phone associate told me I could get pads from any dealer but they neglected to say they had to be returned separately.WILLIAM T.
Le client n'a pas laissé de commentaire.Eun L.
Le client n'a pas laissé de commentaire.EDWARD M.
Le personnel était amical et serviable.JONATHAN A.
Le client n'a pas laissé de commentaire.MYUNG H.
The staff were very professional and nice!JEFFREY G.
Super easy and convenient!JOSEPH C.
Le client n'a pas laissé de commentaire.Robert E.
Le client n'a pas laissé de commentaire.HERBERT H.
JD Lee in Weymouth MA and Robert in Colmar PA really customer service focused. Even the crew follows their lead. Well run operations. Nice drive, smooth.JOHN B.
Le client n'a pas laissé de commentaire.STAN W.
There was trash and food in the cab, other than that everything was fine. The people working there were very nice.MATTHEW H.
Le client n'a pas laissé de commentaire.GEORGE C.
Le client n'a pas laissé de commentaire.MYUNG H.
Le client n'a pas laissé de commentaire.LEONARD T.
Le client n'a pas laissé de commentaire.CHUL K.
Le client n'a pas laissé de commentaire.CHARLES P.
Le client n'a pas laissé de commentaire.Brett B.
Le client n'a pas laissé de commentaire.Trudi K.
Le client n'a pas laissé de commentaire.ANGELA B.
I was not allowed to take the U-Haul truck back to another location. I was forced to returned it back at the Colmar location which added a pretty great expense in miles when I was under the impression you can return to any U-Haul.SEBASTIAN O.
Le client n'a pas laissé de commentaire.JAMES M.
Le client n'a pas laissé de commentaire.James M.
Good staff at this locationMICHAEL J.
Bruce was a great help!MICHELE O.
Le client n'a pas laissé de commentaire.MICHAEL T.
Le client n'a pas laissé de commentaire.Linda W.
Le client n'a pas laissé de commentaire.DIANE O.
Le client n'a pas laissé de commentaire.DALE S.
Disappointed. The after hours check-in didn't work even with the assistance of a staff member there early cleaning returned vehicles. Had to wait until 9 when location opened to pick up. Wouldn't have mattered anyway. Key was never in vehicle nor were blankets and tie downs as expected based on confirmation phone call Friday. Definitely did not live up to expectations. Inconvenienced. Staff was ok as was vehicle. But appreciated having this resource available.Mark K.
Le client n'a pas laissé de commentaire.Noel R.
Van shifted a little rough. Other than that it worked out well.BARBARAJEAN W.
Le client n'a pas laissé de commentaire.ANDRA W.
Le client n'a pas laissé de commentaire.TINA K.
when I questioned why vehicle wasnt fueled up at pick up and how I returned with extra fuel mgr. was rude and condescending. Will recommend another agency to all college families and friends.James S.
Le client n'a pas laissé de commentaire.JASON T.
Drop off was simple and straight forward.CHARLES C.
Le client n'a pas laissé de commentaire.JOSEPH C.
Great guys working there! Very pleasant and helpfulROBERT S.
Try to be more accurate on pick up times.MICHAEL W.
Le client n'a pas laissé de commentaire.SAMUEL JACK A.
Le client n'a pas laissé de commentaire.BRIAN B.
Le client n'a pas laissé de commentaire.LYNNE A.
Le client n'a pas laissé de commentaire.Dinh V.
Le client n'a pas laissé de commentaire.LUIS V.
Messed up my drop off time and called when it was late and threatened to have it reported stolen.Matthew G.
The truck was not sanitized. The windows were dangerously dirty. I had to clean the windshield to see well. The cargo area needed to be swept out.DIEGO F.
You didn't give me the truck I reserved after moving my reservation from the location I selected. You gave me a smaller one then charged me more than the truck I reserved did. This meant I had to take more trips than expected and you still added additional charges for mileage and gas even though you inconvenienced me.Evan F.
nothing that comes to mind now.Serge B.
Le client n'a pas laissé de commentaire.KEVIN C.
We were very satisfied.JAMES B.
Le client n'a pas laissé de commentaire.DAVID G.
Dia could've been any nicer. Bruce was also quite personable helpful and eager to please. I couldn't be any happierROBERT M.
Thomas was a big help. Very professional and funny at the same time. The gentleman there with him was friendly, said hello, joked with us and waved goodbye in the parking lot. Good customer service here.JEFFREY L.
Le client n'a pas laissé de commentaire.Gordon L.
Le client n'a pas laissé de commentaire.William O.
Le client n'a pas laissé de commentaire.Sandra B. | Online Move In
Le client n'a pas laissé de commentaire.JOHN S.
Such great customer service! Everyone is so friendly and helpful! Everything is clean. I use this facility for everythingAyana S. | Expérience générale
Despite the fact it was busy the two guys there did their best. There were a few issues with my reservation but they handled it and apologized for the wait. The truck was clean and drove very well.GAIL D.
Make sure you take out anything left from previous customers!JACKIE R.
Easier information to know where to return vehicle and hand off key during operating hours. Sometimes get caught in line with people scheduling their rental.BRIAN D.
Check photos of equipment that were uploaded to uhaul app and see if they match with the actual equipment. The truck that i rented showed no damage in the photo on the app. I had to upload a photo of previous damage on truck. The app on android is horrible. It doesn't work correctly when trying to upload a picture of drop off fuel and mileage. Ended up not completing drop off on app because it would not continue until a picture of fuel and mileage were uploaded.John M.
Your traffic department had 3 weeks to get me a ONE WAY 26' truck. On Wednesday before Saturday schedule move. Got a call & text. Telling me it was good and I could pu Friday after noon. Get there and it's a 1 day with return. Ryder begged me for there business. Should have went with them. It ended up costing me 2 additional day rental fee, and 150 extra mile fees. You do the math. Very upset, didn't need add stress from you folks. Everybody said Oh traffic this and traffic that. Yet I could never get in touch with traffic myself. Horrible way to run a business. Yes social media will hear about this ordeal. But you probably don't care. That's what I found with dealing Colmar location. Unfortunately I messed up another customer by keeping truck longer. But once the snowball starts rolling down hill it keeps getting larger. Would like to be reimbursed for 2 days rental and 150 miles. Sincerely Robert DeSoo Rdesoo@msn.com 2672616002ROBERT D.
Le client n'a pas laissé de commentaire.Steve M.
Le client n'a pas laissé de commentaire.GARY D.
Le client n'a pas laissé de commentaire.Tiffany N.
Le client n'a pas laissé de commentaire.Kevin B.
Le client n'a pas laissé de commentaire.RUI R.
Le client n'a pas laissé de commentaire.Cortney C.
Le client n'a pas laissé de commentaire.ROBERT E.
The personel were friendly and professional.Donnell S. | Premières impressions
Only one customer rep on a Saturday. Phone was very busy. Considering the circumstances she did a very good & professional job checking us in.John S. | Premières impressions
Experience was perfect. When I returned the unit, the owner was outside cleaning and checking the inside, and tightening the attachments on the returned trucks thoroughly. He asked how my experience was right away. I was very impressed with the professionalism he showed. 110 $to move only a sofa for a couple of hours was costly... but it is fair market price. It's my own fault for having loser friends without trucks. Great impression as a first time at this particular location though. Thanks for the quick and friendly service. I will return for future needs.Jeff S.
Le client n'a pas laissé de commentaire.Justin C.
No problems Would use this site again.Joseph M.
Good experience,James D.
No recommendations at this time. The process was easy, the staff very nice and vehicle absolutely met the moving need. I have used the Colmar location in the past and will continue to do so.David C.
Le client n'a pas laissé de commentaire.RYAN K.
Le client n'a pas laissé de commentaire.Stuart C.
Le client n'a pas laissé de commentaire.Nimesh P.
I was late running the trailer and was charged 2 days for a rental that wasn't 24 hours. I even called and stated I was late because I had an issue that caused me to be late. Regardless if I was late and charged I've shouldn't been expected to return the trailer until the next day before 5pm. This is ridiculous especially when I give uhaul my business quite frequently. Have never had issues until now. The employees there are rudeMALIK F.
Le client n'a pas laissé de commentaire.BARRY W.
Le client n'a pas laissé de commentaire.Gary W.
It all seems easy enough, first time using a vehicle from this location and the after hours access was convenientJeffeey M.
Le client n'a pas laissé de commentaire.GEOFFREY B.
Le client n'a pas laissé de commentaire.JAMES S. | Expérience générale
Le client n'a pas laissé de commentaire.Anne K. | Premières impressions
Le client n'a pas laissé de commentaire.Matt H. | Expérience générale
This was a great experience High standards of operationsGERARD G. | Premières impressions
Le client n'a pas laissé de commentaire.Adam Z. | Premières impressions
Le client n'a pas laissé de commentaire.Emi C. | Premières impressions
Bob and Megan are awesome and sincerely work to make moving as easy and stress free as possible. Merci.Peggy E. | Premières impressions
Ryan was exceptional and gave us a tour and showed us the units even though the weather was cold and rainy! He even talked about U Haul's history when I asked about the company! The units are clean and very accessible!Barbara S. | Premières impressions
Le client n'a pas laissé de commentaire.Helen H. | Premières impressions
Whoever was working the day I moved things to my storage unit after my move( he was not The employee at the desk.) was wonderful. He helped me check my truck back in because I was having some trouble and he went above and beyond and his customer service exceeded any and all expectations. This was 7/23.Schyler C. | Online Move In
Le client n'a pas laissé de commentaire.dwight p. | Premières impressions
Your associate was very helpful in pointing out the storage options available. She knew what she was doing, she made sure I understood rental selection, rental agreement, security entry and etc. GREATRaymond A. | Premières impressions
the lady I talked with was very friendly, professional and had a good sense of humor. She helped me very quickly and she made the whole process seamless, The man who showed the bins was professionalKevin C. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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