The folks at U-Haul Moving & Storage of Columbia are phenomenal! Not only was the vehicle rented exactly as promised, in great shape and fully clean. But the staff were super pleasant to work with! If you need to haul or move something bigger than your car can handle, this is the only place to go!Kevin W.
Customer Reviews for U-Haul Moving & Storage of Columbia
Pour nous contacter
Columbia, CT 06237
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 7h am à 5h pm
Heures d'ouverture spéciales
- 7/4/2022: 7h00 am à 5h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Randy K.
Le client n'a pas laissé de commentaire.Thomas M.
Le client n'a pas laissé de commentaire.ELLEN C. | Expérience générale
Le client n'a pas laissé de commentaire.Sasha M.
The same great customer serviceANGEL Z.
Le client n'a pas laissé de commentaire.NELLIE F.
Everything was perfectpaul S.
very friendly staffJonathan P.
Le client n'a pas laissé de commentaire.JOHN R.
Personnel were very helpful and knowledgeable.Joseph S.
Don't change anything. Your team is great though appears understaffed for busy time like at pick-up and at drop-offs.boguslaw C.
Good service.MIKE L.
Quick and easy in and out. Check in at the end was effortless.John V.
Le client n'a pas laissé de commentaire.Kathleen M.
Le client n'a pas laissé de commentaire.Sabrina N.
Love the customer service its bilingual perfect and really kind service recomended to anyoneoctavio J.
Le client n'a pas laissé de commentaire.James B.
Service staff was really helpful and friendly. The truck was a bit old and shaky, but it did the job. I'm overall happy with the service.Veronica B.
As I said above, the two locations were fine. Communications from Burlington and the nightmare experience we had trying to contact U-haul assistance were a nightmareKenneth R.
Very professional in the manner in which they conducted business.Daniel S.
Le client n'a pas laissé de commentaire.Scott W.
Le client n'a pas laissé de commentaire.Cole H.
Le client n'a pas laissé de commentaire.Michael F.
Le client n'a pas laissé de commentaire.ROBERT D.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.BRIAN W.
Le client n'a pas laissé de commentaire.Christine R.
Shane and the other reps were fast efficient friendly and professional .Kenneth K.
Continued smiling...maritza V.
great staff. friendly and helpfulken L.
While the truck was nice. I think you should have the vehicles at full when picked up. Trying to make sure that you fill the vehicle to the original amount is a pain. If I just need to fill it then I know. Trying to eye ball the needle and hoping that it's enough is stressful and a pain and I also don't want to over fill and give you more gas that's money out of my pocket. Also the truck I had seemed to vibrate alot in thr front when I said this to employee he said guess you never drove a uhaul before. Oh well.Jamie G.
In my opinion is excellentOneil K.
Le client n'a pas laissé de commentaire.Alan A.
Le client n'a pas laissé de commentaire.cali P.
Le client n'a pas laissé de commentaire.Sara M.
This team of UHAUL staff are EXCELLENT!!!Janet O.
Devon, or was it Dylan, was great and helped me a lot.Daniel U.
Everything was great. Check in and out personnel were friendly. Very easy and smooth transaction.Sylvia B.
Le client n'a pas laissé de commentaire.jack K.
Le client n'a pas laissé de commentaire.Rebecca E.
Le client n'a pas laissé de commentaire.KENNETH R.
Le client n'a pas laissé de commentaire.JOHN D.
Le client n'a pas laissé de commentaire.Carmen M.
Very friendly service and helpful as well. thank youDavid S.
Le client n'a pas laissé de commentaire.Mindy G.
Everything was very high quality. Business was well organized and there were no unexpected costs.Richard M.
I have used them 3 times and they are always very friendly, nice and efficient. I would recommend them to anyoneDavid D.
Le client n'a pas laissé de commentaire.Jacinda C.
Great serviceHelania G.
Le client n'a pas laissé de commentaire.bart R.
Great service! Very professional! New equipment and very well maintained! Congratulations! Thank you very much!Tiberius M.
Le client n'a pas laissé de commentaire.David K.
Le client n'a pas laissé de commentaire.Rick B.
Le client n'a pas laissé de commentaire.Susan N.
Le client n'a pas laissé de commentaire.Levi F.
Good customer serviceanna R.
Nada todo excelenteJORGE R.
Great experience. Staff friendly, helpful and efficient.Julianne A.
Le client n'a pas laissé de commentaire.Wilson R.
Le client n'a pas laissé de commentaire.Milagros G.
Le client n'a pas laissé de commentaire.JOHN G.
Great. Customer Serviceâ€¦..highly recommended!Robert M.
Le client n'a pas laissé de commentaire.Ladislaus S.
Le client n'a pas laissé de commentaire.Nicole D.
Nothing this place is great Shane is a friendly gets you what you need in and out wouldn't change a thing!Vicente G.
Le client n'a pas laissé de commentaire.HOLLY C.
I believe U-Haul has the best service providers in Columbia and I can't think of anything else that you can do to improve on except to give customer a ride to the location.Raymon B.
Le client n'a pas laissé de commentaire.Bruno G.
Le client n'a pas laissé de commentaire.David Z.
Shane took care of everything. Easy rental super easy return. All good.Kenneth K.
Shane Schmid was absolutely wonderful to us as we waited for a replacement truck and movers to move our belongings from a faulty truck to a new one.Todd H.
24 hour rental is really 23,5 hours since 0,5 hour is needed to go through the U-Haul checklist on their app once you get to the rental. That should not be included in the renters time.Donald D.
Le client n'a pas laissé de commentaire.Bryan S.
Dropping off the trailer was quick and easy; didn't even take five minutes.Michael E.
Efficient, friendly, courteous staff. Truck and equipment available and easy pick up and return.karen H.
Le client n'a pas laissé de commentaire.JEFF S.
Got me right in and on the road. No issues with the van or the transaction. Very easy. Will recommend and use again. Merci!Carole H.
Le client n'a pas laissé de commentaire.huan C.
Just keep up the great customer service and thank you!Donna M.
Elizabeth Parra was extremely pleasant, accommodating, and answered all my questions while securing my last minute rental needs. Upon return Maximilian was very polite and pleasant. I would definitely use the Columbia store again.lynnanne K.
Le client n'a pas laissé de commentaire.Eric M.
The young woman who helped me was very polite, prompt, and detailed with instructions . I really liked the customer service. I also hope she gets some kind of recognition. Thanks a lot.SARYN E.
The General Manager Shane was excellent, I had some challenges where my truck broke down and I needed to extend my trailer rental, he was glad to help and was a professional. I got to witness him training a new employee which was a young man and Shane was very patient and was coaching his new employee with a very positive attitude. This location is not a close uhaul store to me and there are others but I will certainly make the hour trip just so I get the valued customer service that Shane delivers. You are a lucky company to have him representing your organization.Jason W.
My experience with Uhaul of Columbia, Ct. Is always a good one. I would and do refer them to anyone that asks me.. their customer service is a top notch!MATTHEW L.
Le client n'a pas laissé de commentaire.Cory C.
Le client n'a pas laissé de commentaire.DANIEL M.
Le client n'a pas laissé de commentaire.James G.
Le client n'a pas laissé de commentaire.Zachary R.
Le client n'a pas laissé de commentaire.Raymon B. | Premières impressions
Le client n'a pas laissé de commentaire.jaryvic L.
Le client n'a pas laissé de commentaire.Joseph D.
For me keep up the good work.Raymon B.
Thank yous all very much I appreciate what you all of yous there went way out of your way to help me out after I hurt my surgery shoulder tonight even though it's not in your renaming and it's not part of your contract with me I can't find the words to even express my appreciation to me that business is five stars and more to myself keep up all the fine work yous all do ones in need of help. In my words to yous all there your the best. Thank yous all again. From Mary A sterlingmary s. | Premières impressions
Staff was extremely helpful.Edward D.
Very positive rental experience.Julie M.
Knowledgeable and helpful staff made my rental experience fast and safe. Lots of equipment to select from.Ladislaus S.
Le client n'a pas laissé de commentaire.Joseph T.
Great Staff and very helpful.Philip M. | Premières impressions
Get better check-in software. The check-in process takes too long. Other than that...UHAUL is great!Janet O.
Customer service was excellent worker was very nice and explained rules & cost & mileage in a way that was easy to understand extremely helpfulmaritza V.
Le client n'a pas laissé de commentaire.Tammy K.
Manager should get a Raise and/or promotion. My BEST EXPERIENCE at any rental facility by far!Michael S.
Muy satisfecha.CARLYNETTE P. | Premières impressions
Guy that own the place or what ever screamed at me and my wife about something and the unit I rented had a huge hole in it and some critters got inDwight S. | Expérience générale
This team was awesome from beginning to end! I was truly impressed with the customer service, facility and their flexibility. It's rare to find such a great group of individuals who all go out of their way for customer's to have a great experience and remain pleasant each time. Five stars isn't enough but they deserve every one!Peggy D. | Expérience générale
Le client n'a pas laissé de commentaire.Paloma B. | Premières impressions
Kinda sucked there was no light inside my unit. Was extremely dark inside the unit. Payed 200 dollars a month and couldn't get a light in the unit. Other then that everything was fine.Andrew L. | Expérience générale
Le client n'a pas laissé de commentaire.Omar S. | Expérience générale
Shane was great, it has been a very long time since I received such excellent service.Madeline g. | Premières impressions
Been waiting on a insurance claim and have yet to receive any information regular's information this matterElizabeth S. | Expérience générale
Le client n'a pas laissé de commentaire.JESSICA M. | Expérience générale
Agent was nice and proficient. However process for all was a bit lengthy. Otherwise nice. Good business!!! I recommendMichael H. | Premières impressions
Paperwork took a long time to complete. Very friendly staff clean trucks. I rented a lot to U-Hauls in my lifetime. This is one of the better places to rent them.rich d. | Premières impressions
Le client n'a pas laissé de commentaire.Thomas M. | Expérience générale
Le client n'a pas laissé de commentaire.Robert A. | Premières impressions
I'm happy with all the services that I received from my local Uhaul. And would/will use Uhaul services in the near future when needed.enevia b. | Expérience générale
Le client n'a pas laissé de commentaire.yoland v. | Premières impressions
Great staff and clean, dry storage.Janet O. | Expérience générale
Will use againAnne C. | Expérience générale
merciAngela M. | Expérience générale
Reserving the unit was quick and easy. The service I e person I worked with was very good and helpful, but I felt he was a bit condescending to me because I'm a woman.Maria M. | Premières impressions
The staff was friendly enough, but it took forever(!) to get a storage unit due to the person not knowing their job. When closing out my unit early the woman just said I did not get any money refunded and could've easily explained they do not pro-rate, but I was left to wonder and had to research it myself.Leslie G. | Expérience générale
Le client n'a pas laissé de commentaire.Devin M. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERT S. | Expérience générale
Le client n'a pas laissé de commentaire.Stephen L. | Premières impressions
Lovely and well managed! My stuff was in a temperature controlled unit for a year and was fine. The staff was friendly and helpful. The bathroom facilities were extremely clean as well. This was at the Colombia CT UHaul.Robyn B. | Expérience générale
Le client n'a pas laissé de commentaire.destiny p. | Premières impressions
Le client n'a pas laissé de commentaire.David R. | Expérience générale
N/aenevia b. | Premières impressions
Le client n'a pas laissé de commentaire.serge a. | Expérience générale
Staff is a 10 star . Keep them... they treat your customers fantastic. I recommend you to everyone and will use as long as my daughter needs storage for collegeLaura S. | Expérience générale
Le client n'a pas laissé de commentaire.Charis C. | Expérience générale
Le client n'a pas laissé de commentaire.Joseph T. | Expérience générale
Excellent service, great staff.Corinna q. | Premières impressions
You should give out an instruction sheet about the storage units when making salesTAMMY M. | Premières impressions
very friendly staffjuan a. | Expérience générale
Le client n'a pas laissé de commentaire.TINA B. | Premières impressions
Le client n'a pas laissé de commentaire.Suresh D. | Expérience générale
Bernadette was very helpful & patient on the phone & in person. The check in for truck & unit was smooth & efficient. All questions were answered & staff was most helpful & pleasant, not always so now a days.Claudine K. | Premières impressions
Le client n'a pas laissé de commentaire.Lenora L. | Expérience générale
Had to take care of a few things and Shane went above and beyondMark S. | Premières impressions
Shane and his team are very down to earth and professional I would recommend that facility to everyone.KENNETH J. | Premières impressions
Difficulty with storage on second floor with no elevator; otherwise fine. Staff were very helpful.JANET W. | Expérience générale
The staff at this location went above and beyond in helping me on multiple occasions. I am truly grateful to have made acquaintances with one of the employeesMichael A. | Premières impressions
I love this U-Haul the staff is very helpful and very informative regarding your policies for your vehicles. The place is always clean, the restrooms are impeccable you don't even see that in the best restaurant. Thank you for such a great service at the Columbia Connecticut U-Haulloretta m. | Expérience générale
Le client n'a pas laissé de commentaire.Iris M. | Expérience générale
Le client n'a pas laissé de commentaire.Robinann M. | Expérience générale
Le client n'a pas laissé de commentaire.mark s. | Expérience générale
Le client n'a pas laissé de commentaire.Ryan D. | Premières impressions
Le client n'a pas laissé de commentaire.dustin a. | Premières impressions
Le client n'a pas laissé de commentaire.Kristina t. | Premières impressions
Le client n'a pas laissé de commentaire.terri s. | Expérience générale
The staff were very accommodating and friendly.Donna D. | Premières impressions
Everyone - especially Bernadette ( I believe that is her name) was patient and extremely helpful.Joanne P. | Expérience générale
Helpful assistantMatthew P. | Premières impressions
Shane was very helpful as well as professionall the woman who was at the front desk was pleasant as well. I believe I had held my storage at that location since 2009.CHERYL L. | Expérience générale
The only thing is, it said first month free but I didn’t get first month free.Christina T. | Online Move In
My items were in good shape and in safe condition at this UHaul however I received poor customer service. I was unfairly penalized for an error that was not my fault and was not provided a refund. I would like for UHaul to be better about communicating the information for setting up a storage unit and to double-check that the information they have entered is correct. This error on the part of UHaul cost me almost $100. I am not a satisfied customer.Philip D. | Expérience générale
Staff was very friendly and fast thank uMichelle F. | Premières impressions
Le client n'a pas laissé de commentaire.Evelyn D. | Expérience générale
I had to move unexpectedly and quickly. I learned of the storage availability when I picked up the U-Haul truck the night before. It was very convenient, as I didn't have to worry about finding somewhere else to store my belongings. I entered the store on a busy Saturday morning. Shane was very patient and accommodating, and was able to sense that i was in a difficult and sensitive situation. I was there to unload a 20' truck by myself. (My 14 yo son came later to help move things to the 2 storage units i rented). Shane offered water and checked on me periodically, and even helped to move some heavy items. He suggested locks for the units and plastic covers for the mattresses. In a whiwind day that was difficult, the kindness and compassion he showed made a situation that could have been traumatic not nearly as bad.Susan J. | Premières impressions
Thanks, Great staff, on a very hot day, when I was moving stuff into my unit, they brought me some cold water.al s. | Expérience générale
The staff at this location were kind and helpful. During a very stressful time of life (moving), they make you feel so well taken care of and supported. They are fantastic at advising and willing to go above and beyond. Absolutely loved my time working with them, and the facilities are immaculate.Sarah C. | Premières impressions
I have been doing business with that location for over ten years. They always tried to be helpful and honest.Joel H M. | Expérience générale
Le client n'a pas laissé de commentaire.christopher R. | Expérience générale
Le client n'a pas laissé de commentaire.Lenora L. | Premières impressions
It was great that U-Haul was able to reach out to the College students and offer the them a unit. It was very helpful and appreciated Thank youchristopher R. | Premières impressions
The staff were always very helpful.JUDITH G. | Expérience générale
The customer rep was very helpful an kind.knew about the business and very polite.he was a blessing to me and your business..also went out of his way to make sure I had everything I needed.Richard C. | Premières impressions
William went out of his way to provide me with the information I needed and walked me through the entire process of reserving a truck 1 way from out of State and with selecting the right size storage.Alice R. | Premières impressions
Very knowledgeable.terri s. | Premières impressions
Staff were super helpful and friendly. Would definitely go there again!Margaret T. | Expérience générale
Major computer issues Charged an entire month for a few days Telephone service was confusing Poor communication between offices Could not get directions to facility. Was given wrong information.Cindy M. | Expérience générale
We use U-haul all of the time because of the great service from your representatives.ROBERT & FRANCES C. | Expérience générale
The employees I dealt with where amazing!!! Jon Slota was such a help !!!Timothy P. | Premières impressions
the employees are very nice and professional. they work hard to provide excellent service.haydee a. | Premières impressions
I was satisfied with help.sabine a. | Premières impressions
The doors and locking mechanisms worked well. The rest room facilities were a huge plus. Ground floor unit 1905 had occasional moisture at floor in rear, likely from rain or snow melt in parking lot.DOUGLAS L. | Expérience générale
Everyone was very helpful, pleasant and informative.david k. | Premières impressions
greatEdward M. | Expérience générale
It was a pleasure doing business with themGeorge M. | Expérience générale
Its really hard to answer the above questions. The storage was ok. No elevator bugs got into my daughters belongings. Understaffed computer system is always down. Staff could care less.Tesha B. | Expérience générale
I was very dissapointed and disgusted when i went to go move my things out of my storage #1412 to find out i had cockaroaches in my things. I def did not move in with them. Will not reccomend uhaul!jessica v. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!