Reserved ramp trailer at the Tilton,N.h. location but when time came to pick it up I was told I would have to go to Concord,N.H. (70 mile round trip! Should have gotten some compensation for gas and time! Concord employee was very helpful!! Malcolm ThuresonMalcolm T.
Customer Reviews for U-Haul Moving & Storage of Concord
Pour nous contacter
Concord, NH 03301
(Rt 393 & I-93)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Staff was super friendly and courteousANNE D.
Le client n'a pas laissé de commentaire.CRAIG W.
Le client n'a pas laissé de commentaire.TIFFANY G.
Nothing. I was satisfied.Paul S.
The movers we had were quite friendly and hard working. We appreciated all they did.Sandra F.
Le client n'a pas laissé de commentaire.GORDON T.
Le client n'a pas laissé de commentaire.DANIEL H.
Sales associate was excellent!WILLIAM T.
Le client n'a pas laissé de commentaire.MARIE F.
beau travailSPENCER W.
Le client n'a pas laissé de commentaire.WILLIAM T.
Le client n'a pas laissé de commentaire.ROBERT S.
Le client n'a pas laissé de commentaire.Richard M.
Le client n'a pas laissé de commentaire.DANIEL S.
Le client n'a pas laissé de commentaire.Matthew C.
Le client n'a pas laissé de commentaire.Jennifer G.
This place has always been my favorite . There just great here helpful and caring ...KARL S.
Jazmin & her team are always very helpful, quick and efficient. Always a great experience at this location!!PETER S.
Le client n'a pas laissé de commentaire.Roland D. | Premières impressions
Le client n'a pas laissé de commentaire.James G.
Le client n'a pas laissé de commentaire.JASON R.
Le client n'a pas laissé de commentaire.KEITH M.
Le client n'a pas laissé de commentaire.DAVID B.
Le client n'a pas laissé de commentaire.Nick S.
Le client n'a pas laissé de commentaire.James O.
Le client n'a pas laissé de commentaire.Martha M.
Bryan was excellent.. explained everything very well, very professional and polite. Process for both picking and dropping off the van was quick and easy. Great experience!Randy E.
Le client n'a pas laissé de commentaire.linda E.
The pickup location was far from where I was staying which was not convenient.Paul S.
Le client n'a pas laissé de commentaire.ROBIN C.
Le client n'a pas laissé de commentaire.STACIEMARIE C.
Pickup truck in very good shape â€" no problems â€" and enabled me to complete my project easily. Staff folks who worked with me when I picked up and returned the truck were very helpful and very pleasant.The cost for renting and using the truck was reasonable.MICHEL L.
Jazmin Martel assisted us with the pickup of the trailer. She was knowledgeable, professional helpful and friendly. There were many people coming and going and she didn't let any of that stress her out. She is a valuable employee.MICHAEL D.
The truck was in general clean however I didn't realize how dirty the windshield was till we actually got on the road. The inside of the windshield was pretty dirty probably from smoking and there were smudge marks all over the windshield probably from someone trying to clear the windshield when it got fogged over. Other than that the equipment was greatTaras W.
When we went to sign the papers we were asked to provide another contact, which is bizarre. There were two of us 'already in the system', I don't get what was up with this request and I found it insulting.James C.
I appreciate the great service provided my Michael and Benjamin on my last two rentals. Both went the extra mile to help me get the equipment I needed.Bill D.
Le client n'a pas laissé de commentaire.Joshua M.
Le client n'a pas laissé de commentaire.Paul L.
Your team went out of its way to make sure I was able to get my work done. The trailer I reserved was not available when I arrived, but they provided a truck at a comparable price and had me on my way quickly. Thank you for being flexible and keeping me on track on a very busy day.PAUL V.
Le client n'a pas laissé de commentaire.Mark D.
Le client n'a pas laissé de commentaire.Stephen S.
Le client n'a pas laissé de commentaire.MICHAEL K.
Le client n'a pas laissé de commentaire.Patrick D.
Friendly, knowledgeable staff. Pick up was maybe 10 minutes. Return was even quickerHAROLD O.
have more storage units availableDAVID EDWARD H.
You can't, the people that work there were fantastic, from the person I spoke to when I booked the rental, to the person who checked me in when I picked up the truck, to the person who helped when I added an additional driver and brought the truck back. All 3 people were polite, very knowledgeable and friendly and they made the rental so easy. They all were quick at their job without making me feel rushed. U-Haul is lucky to have these 3 employees.SARAH A.
Le client n'a pas laissé de commentaire.RICHARD P.
Le client n'a pas laissé de commentaire.Dennis B.
Le client n'a pas laissé de commentaire.DIANNE C.
The tech dependent process for renting a uhaul is horrible! I will probably get a rental from another company in the future because of it. Very frustrating!TRENTENDOUGLAS C.
Ben was friendly and funny. I would recommend to my family and friendsCathy M.
equipment not there when I arrived, staff tried very hard to meet my needs until my equipment showed upMitchell M.
Quick and easy and the price was reasonable.NEALS-ERIK D.
Le client n'a pas laissé de commentaire.Adam R.
Loading lights.CHRISTOPHER C.
Friendly staff. Eager to assist you. Clean facility. Answered all my questions.joe o. | Premières impressions
Le client n'a pas laissé de commentaire.dennis L.
Le client n'a pas laissé de commentaire.ADAM T.
Le client n'a pas laissé de commentaire.MICHAEL S.
Le client n'a pas laissé de commentaire.HERITIER M.
Le client n'a pas laissé de commentaire.Cheryl D.
Le client n'a pas laissé de commentaire.Robert T. | Expérience générale
Le client n'a pas laissé de commentaire.Philip A.
I am very pleased with the professional service at this location. Merci.Elijah W. | Online Move In
Very easy to deal withJAMES P.
Every member of the team was knowledgeable,friendly, and respectful. We had a particularly complicated move and this team worked their magic. I would definitely recommend this location!!CHERI S.
Excellent experience.ANDREW F.
Reserved the uhaul at a different location and they ended up not having it when I went to pick it up and than had to switch my reservation over to this location wasn't to happy that my reservation wasn't at the location I requested even though I placed it two days in advanceKathryn H.
Always looking to make situations easier for us customers during a stressful time thank you Concord you guys are amazingCHRISTOPHER S.
Staff was friendly and knowledgeableMATTHEW S.
Le client n'a pas laissé de commentaire.Earl T.
Could be a lot cheaperJohn B. | Expérience générale
Le client n'a pas laissé de commentaire.dawn G.
Le client n'a pas laissé de commentaire.STACIEMARIE C.
Best service around.David P.
Le client n'a pas laissé de commentaire.Zachary G.
The padlock was hard to open,Daniel K.
Le client n'a pas laissé de commentaire.Diane H.
Everyone was cordial and professional. Equipment was checked out and in without any issues.Donna C.
You did great.CATHERINE C.
Le client n'a pas laissé de commentaire.NICHOLAS S.
Le client n'a pas laissé de commentaire.CHARLES M.
Employees were pleasant and knowledgeable.CASEY M.
Le client n'a pas laissé de commentaire.CRAIG W.
The hood was left open when I picked up the truck but I could not see it until I got to my destination. Air conditioner / heater blower worked sporadically. Transmission failing. Whenever I went down a hill the RPM's would go to 4000 and would not kick down until I was on level road. I had to drive the entire way shifting into neutral then back to drive. When I explained all of these completely unacceptable things wrong with the truck the manager ( who was a very sweet young lady) offered me a 25 $discount. At least a 50 % discount would have been appropriate for the nerve racking experience I had. Sadly, I won't be returning. I am a business owner myself and always give large discounts when I have a customer who isn't satisfied because it helps retain their business, which had I been offered a reasonable discount I would have returned and would have referred others, I will not be doing that now. And on the side note having another employee listen to my conversation with the manager then yell â€œ looks like this is a fucking scamâ€ was also completely inappropriate.GENEVIEVE M.
The staff I worked with on Monday Sep 6th 2021 at about 9am was overwhelmingly helpful. We had a very long haul WA-NH. And they were extremely good at their jobs. Couldn't have asked for better staff. They all deserve a raise!Ian M. | Premières impressions
Nothing. The man on duty was friendly,, knowledgeable and efficient. Turn in took less than 5 minutes.JAMES B.
Le client n'a pas laissé de commentaire.PETER H.
Nothing, exceptional customer service at this locationMitchell M.
Le client n'a pas laissé de commentaire.Donald E.
Le client n'a pas laissé de commentaire.Rosemarie C.
Le client n'a pas laissé de commentaire.Angela N.
Le client n'a pas laissé de commentaire.WASSIM E.
Le client n'a pas laissé de commentaire.NATHAN R.
They were ok. The coordination of my pickup they change locations and it caused me alot of trouble. Cost me in miles and wasn't reimbursed like they said.Angela C.
Another great experience I have been in a position where I've had to rent from U-Haul in Concord New Hampshire now for approximately a week and the management and their team do the best they can to help you out in a stressful situation thank you for your great service and I Call corporate actually ceaseless it does something good for the store Like buy everybody lunch Show your appreciation to the men and women that are running a successful business thank youCHRISTOPHER S.
Le client n'a pas laissé de commentaire.DOUGLAS GORDON B.
31AUG2021: Last minute trailer rental? No problem! Quick online order, same day (hour) pick-up. Their location right near the highway. The staff is super friendly, professional, respectful and knowledgeable, made my rental experience one of the best customer service experiences I've had in a long long time.Rebecca P.
Le client n'a pas laissé de commentaire.DOUGLAS H.
Very helpful staff, knowledgeable and so will to work with you and find the best options.catherine c. | Premières impressions
Le client n'a pas laissé de commentaire.George R.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Richard F.
Nothing!!! this location always has the the best employees and manager very friendly understanding and alway in a positive mood even when you know the day is shit thank you Concord nh uhaul a model store for this company keep it upCHRISTOPHER S.
Le client n'a pas laissé de commentaire.Gary D.
U-Haul met all our needs. Having a good storage facility made a stressful, unsure, and busy time a little bit better. I loved the climate control and super well lit building. I felt comfortable leaving my stuff there. I will recommend U-Haul storage to my friends.Ivone L. | Expérience générale
Le client n'a pas laissé de commentaire.Brittany L. | Premières impressions
The whole experience was excellent.PAUL M. | Expérience générale
Le client n'a pas laissé de commentaire.MARTA K. | Premières impressions
Le client n'a pas laissé de commentaire.REBECCA E. | Expérience générale
Only rated it average and would not recommend because U-Haul's pricing is too high. Concord's pricing is the worst because its in Concord, NH the Capitol and they figure they can get it. I dont like that and others dont either--Melinda N. | Expérience générale
The staff was so friendly and knowledgeable. I really want to stress that I find no fault whatsoever with those who helped me. They really made my experience. That being said, Uhaul's (the corporation, not its employees!!) policy of first come, first served even with a reservation was shocking and honestly made for a horrifying moving-in experience. I came thinking I would have a drive up outside unit, and ended up having to tetris my belongings inside a 4x8 1st floor unit and a 2nd floor 6x7 unit. Again, the employees of this location are great. The corporate policy of Uhaul of 'first come, first serve' even with a reservation will ensure I never use this Uhaul services ever again. It is a really terrible policy, I hope that will be reversed. Thank you again to the great employees of this location.Karen T. | Premières impressions
The staff was friendly and amazingly helpful. It was a trying time and everyone was compassionate and went above and beyond to make things better.Daniel L. | Expérience générale
I ended my storage locker rental. Two days later I was billed for another months rent. I called the service number to get refund. I was told a message would be sent to the manager for a refund and I would hear back. One week later I have had no response from Tyler McGee.GERARD D. | Expérience générale
Le client n'a pas laissé de commentaire.Alyssa H. | Expérience générale
Le client n'a pas laissé de commentaire.Cory B. | Expérience générale
They gentlemen was very nice and helpfulDAWN G. | Premières impressions
the staff were always ready to help you outKarin S. | Premières impressions
Le client n'a pas laissé de commentaire.Alyssa H. | Premières impressions
Great people, great experience.Melinda N. | Premières impressions
Great customer service!!!Sal P. | Premières impressions
Jason was very helpful and personable! Will be a returning customer in the future as life sees fit!CHERYL A. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!