Évaluations des clients U-Haul Moving & Storage of Conyers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Conyers

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Russell H. le

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When I pulled up to drop off the truck the guy had an attitude was not very friendly that’s the only thing that I have to say bad about this place

Teresa S. le

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They helped me with the contract

KAY G. le

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I had a storage with this U-Haul for 10 years. I never had any problems with bugs or rodents. It was maintained well and staff was very accommodating and helpful!

Marvin G. le

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Le client n'a pas laissé de commentaire.

Mashell G. le

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Maybe have more staff on weekends Mr. Harold was very friendly & took care of business.. Great customer service!

James J. le

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Le client n'a pas laissé de commentaire.

Brent E. le

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Le client n'a pas laissé de commentaire.

Jada O. le

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great fast friendly service. and this location opens at 7am!!

Derryck R. le

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Le client n'a pas laissé de commentaire.

rene T. le

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Very pleasant staff

Lisa B. le

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Continue to provide great customer service.

Pamela W. le

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Although there is a lot of younger staff, they should be trained on customer service etiquette. There is no reason for me to be standing at the counter & one person walks away, that was actually assisting me in retrieving my receipt, leaves and never returns. Then the next person comes to the station ask what I'm waiting on and once I tell her she does nothing to ensure the process is completed. Not until the older gentleman working at the next station ask are we still waiting on something did I finally get my receipt. Once it printed, the young lady just put it down in front of me and asking the older guy if he was "fixing to leave & "are you fit'n to leave." She made no effort to go over the receipt to make sure it was correct or I understood the charges. Piss poor customer service! I had to ask her what do I do with this, sign it or what. Piss Poor! I and my husband told the staff the driver door wouldn't seal shut, and there seemed to be no true acknowledgement or concern, but maybe it will if someone falls out of a moving truck. Another person was in there trying to get a different truck because the one she was given was missing a 3rd wheel. I heard the rep at the very end of the counter tell her "well you're supposed to check the vehicle before you leave." Here's the kicker, is it not your staffs responsibility to check every vehicle and certify and verify safety. Piss Poor customer service! I totally understand the woes of a "high volume" industry because I'm a director in the healthcare industry, but come on your company has got to do better.

Shereen A. le

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Le client n'a pas laissé de commentaire.

Maurice H. le

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Le client n'a pas laissé de commentaire.

Robertha W. le

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Le client n'a pas laissé de commentaire.

Marva C. le

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Great staff

Ronald T. le

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nothing

Frank I. le

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Le client n'a pas laissé de commentaire.

ward D. le

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The people are very nice. I give Harold Hardeman an A+!!!

Leisa J. le

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The truck was good for what I needed it for, but they had a dolly in the back and the wheel was broke, but I had my own dolly. There also was a crack on the front bumper. But that was already known about.

Gary A. le

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The process of identifying damages like dings & scratches leaves you wondering if you actually have everything marked. Some of the stickers were almost worn off, and kind of/sort of in the place where there were long scratches.

donna W. le

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Great place . Very good customer service.

Yvonne R. le

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Le client n'a pas laissé de commentaire.

Lorenzo M. le

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I had a 30min wait from the time I recieve my receipt to the time I was hooked up of the trailer.

Lashondria C. le

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I should be a valued customer. I frequently use uhauls services for both personal and business purposes.. Not understanding why no coupons or discounts.

James R. le

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The same

vuokko R. le

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Seatbelts for the passenger did not work . It was taped with black tape showing that the seatbelts was not in good condition.

Latricia B. le

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Le client n'a pas laissé de commentaire.

Linda B. le

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All good!

george W. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Le client n'a pas laissé de commentaire.

Mary G. le

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Le client n'a pas laissé de commentaire.

Skip P. le

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Waited in the vehicle for quite a while per the sign at check-in lane before going into the lobby to ask for help. However, the manager was very helpful with the tour and insider knowledge about her location that would help facilitate my visits.

Lynne H. le

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I told the guy who attached the trailer, the chains were going to drag. He said they would be ok. He did not take into account that the trailer wasn't loaded yet and the chains were almost touching the ground. The chains were worn badly from dragging, one broke and the wiring was wound too tight, came disconnected and wore from dragging. So I drove through tain and at night with no trailer lights.

Richard A. le

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Le client n'a pas laissé de commentaire.

Juanita N. le

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Great service!!

james H. le

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Le client n'a pas laissé de commentaire.

Bradley W. le

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Le client n'a pas laissé de commentaire.

Grady C. le

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Great service, friendly people.

Tracy J. le

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I was satisfied

Javkeyva N. le

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Great customer service

SELENA J. le

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I felt very confident in my belongings being safe here. Harold provides the best customer service and was always nice and polite when I came in. If I ever need storage again this will be where I go to

Leona A. le

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Everyone was pleasant to work with!

sharon o. le

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If I ever need storage again, I will definitely choose Uhaul again. Excellent service. Thank you so much.

titilayo r. le

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Great storage facility. Helpful staff! Loved working with you!

MARLENE M. le

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Nothing to add.

LORRAINE M. le

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n/a

Audrey C. le

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Best u haul facility I have ever used!!! Staff polite Friendly & helpful!!!

Sessalie C. le

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The staff is very pleasant and helpful. They worked with me and allowed me the time I needed to retrieve my items. The facility is clean and convenient. I would highly recommend.

Judith S. le

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Clean facility. Friendly, knowledgeable staff.

James M. le

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Good service.

KELVIN S. le

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I a little pricey for such a small 5x10 space. 24 hour access such automatically be grant with every access card for more customer convenience.

Kathleen h. le

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Still waiting for management to call me

ANNIE H. le

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Was disappointed to learn that there was water damage on my sofa.

JERMAINE O. le

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Great service and staff

Lerico G. le

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Would definitely use U-haul again

bruce d. le

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No comment

Ann C. le

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Very safe and secure

TEVA RESPIRATORY, LLC D. le

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NA

Patricia G. le

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Harold was very polite and helpful explaining the entire process. I even rented a storage unit as well. I love UHaul.

GEORGIANNA W. le

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I've had a 20 year relationship with Harold and the staff at the Conyers, U-Haul location. They have ALWAYS treated me with respect and professionalism. I would highly recommend this facility.

Mike M. le

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No comment

TRELLIS G. le

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Hassle free experience

Demetrix R. le

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The facility was nice and so were the staff.

Rosa P. le

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I Would recommend. you very highly Thank You

lamar c. le

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Cashier did not know how to talk to customers.Because if a customer don’t know act as if they are dumb or should know. Because there job is to make sure we understand

Shynalee A. le

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Everyone was professional and respectful and so kind!

Dawn R. le

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Very helpful, and courteous.

Michael H. le

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Jermaine Small was great even pointed out that location pick up my Transport in Lithonia (see reservation) not only hooked up wrong but also did not secure... Safety important Highly disappointed

Jonathan A. le

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Very well kept

bruce d. le

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My only complaint was I attempted to move out a couple of times and there was not any flatbed carts available. I will be back no the less.

Sessalie C. le

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Everyone was very professional and helpful.

Laraine F. le

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The atmosphere was great. I like all the cameras . And the extra carts to help assist .A lot more costly than I am use to, but you get what you pay for. Great place.

Derrick G. le

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aa

Krystal H. le

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Good trip nothing bad at all

Ralph G. le

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I ended up not needing an U-haul, but the cancellation process was easy.

Ralph G. le

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I ended up not needing an U-Haul, but the cancellation process was easy.

ANDREA A. le

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great

darron d. le

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The guy who runs the place is argumentative. Not helpful @ all!! I moved out of my storage unit with uhaul & will no longer due business again. Staf helpful & friendly.The guy running the show is rude

Michael R. le

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very pleased

Dwight P. le

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Harold and Lee and ALL staff are very attentive and easy to work with. Anytime an employee walked by me I was greeted with a smile and an offer to assist me with anything I needed. Clean Facility!

Regina C. le

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Harold the manager at the Conyers store was horrible. I've never been treated so poorly while spending my money and doing business. He tried to sell me insurance from his side business at the front

truman v. le

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NONE

KATRINA W. le

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I have been a customer for 7 years and on auto pay. When my card was changed with a new card it was never placed back on autopsy and I got charged late fees for 2 months. Christine managment no help.

Diane B. le

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2nd time I’ve used the Conyers location. Always clean and secure. Staff is always helpful and great customer service!

kimaada p. le

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I will be back

Keith T. le

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Was treated horribly by Christina!!! Haven't been so upset in along time she just seemed to be so inconsiderate!!! Won't use Conyers at dogwood again!!!!👎

PHYLLIS P. le

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4 years of having storage unit, I had a great experience with all of the staff I came in contact with. Everyone was always courtesy and helpful.

Shannon W. le

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My experience with the UHAUL facility in Conyers was great.

corey g. le

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Uhaul is helpful

velynncia w. le

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Sunday hours can be a little earlier, i was trying to move out and couldnt get in until well after 9 because its not open til 9. and thats not the first thing that opens