Évaluations des clients U-Haul Moving & Storage of Cool Springs

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Cool Springs

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James L. le

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I'm using U Haul again not this location because I needed to ship my stuff from Maine to Tennessee using one of your 8' by 5' U boxes.

Kanchan R. le

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Overall good experience with the services and U-haul truck. Would definitely use their services in the future.

Jyothirmai K. le

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Le client n'a pas laissé de commentaire.

Samuel S. le

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Le client n'a pas laissé de commentaire.

Eric P. le

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Truck had 128000 miles and no power when empty. Steering was very poor. Driver door would not shut properly.

Tim P. le

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I was not told about on line Kate return a d paid more for the fee than my rental

Robert S. le

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Le client n'a pas laissé de commentaire.

Narsing V. le

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Uhaul storage room was good but prices are very high. For short term 1 or 2 months I accept but for long term customers like more 3 months price is very high.

Sara R. le

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Le client n'a pas laissé de commentaire.

William S. le

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Nice trailer always a pleasure to pick at this location very professional

James G. le

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Le client n'a pas laissé de commentaire.

Aron O. le

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Le client n'a pas laissé de commentaire.

Jeffery M. le

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Le client n'a pas laissé de commentaire.

Gregory W. le

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Le client n'a pas laissé de commentaire.

Peter M. le

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Le client n'a pas laissé de commentaire.

Blake B. le

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Le client n'a pas laissé de commentaire.

Nicholas A. le

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The overnight charge for someone to check it in the morning was ridiculous. My internet on my phone was working all until I pulled into uhaul to try and check it in myself. Learned my lesson on that one.

Doug B. le

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Great experience-Fast, and great employees!!

Indigo E. le

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Le client n'a pas laissé de commentaire.

Michael D. le

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Le client n'a pas laissé de commentaire.

Carlos C. le

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These guys are the best

David G. le

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Le client n'a pas laissé de commentaire.

Katheryn S. le

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We thought that the staff was so accommodating and helpful! The process was crazy easy! In fact, we had a fuse out so when we hooked up the trailer to our truck, the trailer break lights weren't working. The man who helped us, helped figure out which fuse to change. So nice! Five stars!

venkatreddy S. le

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Le client n'a pas laissé de commentaire.

Thomas B. le

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Unbelievably quick and efficient. Far and Away the best drop off experience I've ever had after years of renting from U-Haul. Amazing.

Joseph H. le

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No issues. Keep things the way they are and give Jon a raise. He is a asset for UHaul!!

Jeffery M. le

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Le client n'a pas laissé de commentaire.

William B. le

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Le client n'a pas laissé de commentaire.

Susan S. le

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Le client n'a pas laissé de commentaire.

Joel S. le

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Le client n'a pas laissé de commentaire.

Jimmy C. le

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Professional and friendly staff.

Amber G. le

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Move the dolly out of the truck. It takes up precious space that I needed. I own a dolly already. WHY was I charged 2.2 gallons in gas when I brought it back the same 3/4 tank full? That is WRONG.

Peter P. le

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Le client n'a pas laissé de commentaire.

JOE R. le

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Le client n'a pas laissé de commentaire.

Steve J. le

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Awesome service had me ready to go in minutes then when checked in got out quick

Willard W. le

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Le client n'a pas laissé de commentaire.

Holden N. le

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Get the tires balanced.

Ralph H. le

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Le client n'a pas laissé de commentaire.

Hollee L. le

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Le client n'a pas laissé de commentaire.

brenda L. le

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All of your staff was very helpful and went out of their way to help me with everything. Thanks U-Haul!

Tim K. le

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Excellent service. Prompt, helpful and courteous.

Matthew S. le

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Very clean and bright for a night drop off.

Esther C. le

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Excellent facoility and staff .

Andy L. le

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Everyone at this facility was very helpful, and friendly . Very good experience.

Leland E. le

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Worked with me and helped me through the entire process.

Roberta k. le

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Excellent service, friendly and helpful staff.

ROBERT W. le

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It was always very clean and was easy to access. The items I stored for the last 3 years were safe and not harmed. Grateful.

Peter K. le

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Very accommodating!

Brent L. le

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The counter was very busy both times we stopped in on 7/5; but all employees were still very helpful and friendly. At no time did we feel rushed or had to wait a long time to be helped.

quore s. le

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I have rented four storage units and 4 vehicles over the past 5 years. Your staff, especially recently, have been friendly, knowledgeable, My other unit is blocked a lot by other vehicles, inconveni

kevin w. le

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ALLpersonnell were very good

Sandra J. le

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So grateful for all the guys and manager Jonathan at this uhaul place. Always helpful. Always had what i need. Always offered options. Thank you all at Cool Springs Mallory Uhaul of Tennessee!!!

Cecilia M. le

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Thank you for your customer service

brandon s. le

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Great staff. Very kind and very helpful!

David C. le

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Good equipment, great staff. Everyone was very helpful. Only complaint was, $92.00 for fuel from Memphis to Nashville. Trucks not real good on gas

gary b. le

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Mr. Nipps and his staff are awesome to work with, the store was spotless and very well organized and the guys were extremely helpful.

sherry a. le

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Polite and accommodating staff, clean and comfortable facility, easy access and adequate number of carts

Emily C. le

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Bert F. le

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No problems John was very helpful

PETER M. le

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24-hour access computer system was down when I first tried to use it.

tiffany a. le

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Great experience!

ralph s. le

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Great service. Thanks

Alexander C. le

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Great staff & very clean & modern facility.

CHRISTINE C. le

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John helped me and he was great

Keegan g. le

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The only feedback I have is that if you have an issue w payment, you should call the customer not rely on email only...particularly if you’re gonna lock it down and potentially sell property.

Terry S. le

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...

Paulette M. le

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Great people to work with!

MICHAEL C. le

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Everyone in the office was exceptionally friendly and helpful. After explaining our needs, Daniel Evans & Jonathan Nipps found us the perfect solution. Excellent staff!!!

Stuart W. le

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After 18 months and paid, I inquired about move out process early Dec 2018. Sometime mid Dec, my lock was removed, contents taken and customer ready lock placed in unit. No one knows what happened?

tiffany a. le

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I loved the well-organized facility. It was clear where to pick up the equipment rentals with a nice, clean, customer service area. The employees were friendly and helpful. I'll definitely be back!

Jeffery S. le

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Staff was very professional and helpful from start to finish the entire time I was doing business with them.

Paulette M. le

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Every one excellent!

Gary M. le

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Everyone very friendly and helpful.

JOEL L. le

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Brandon was very helpful and went above and beyond !!! Great store and experience

Vicki T. le

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2nd time I used the storage space and always easy access, clean, and good workflow to and from storing items. I recommend 100%

LAWRENCE M. le

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We asked about storage room rentals and our salesman informed us that one could be reserved in advance - huge help to us. Thank you for having a free box bin also. Great service.

Jessica H. le

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This U-Haul location is the best one I have ever dealt with. They were helpful and polite. The facilities/equip were in great condition. I highly recommend them and would definitely use them again.

jerry p. le

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One of the most helpful and friendly staffs I have worked with and the facility was great for my needs.

scott m. le

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However, the tires on my trailer were completely bald. I didn't discover the tread danger until I was 1700 miles into my 2300 mile move. Luckily I didn't have a major accident. Scott Myers

elizabeth d. le

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The people were friendly and helpful

Sandra J. le

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Friendly and very helpful staff! Clean, safe , well-maintained and sophisticated facility.

Luke A. le

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Amazingly convenient process... clean unit and easy load in. Super!

jerry p. le

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Very helpful staff. Easy access to storage area.

Vickie J. le

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My rep was awesome!!

ENOCH H. le

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I had 2 storage units at your facility and have moved out of both of them due to an inability to access the units. The staff routinely park at the loading dock and you cannot get a parking spot.

Tiffany N. le

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Mrs Bionica Rodriguez was amazing she was helpful and so understanding. I couldn’t of picked a better place

LYLE S. le

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Cannot get in or out of storage parking. Too many trucks and trailers taking up space. Need to balance truck inventory vs access to parking

Jerry C. le

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We moved out of this unit on June 16, stopped by the office and were told we were good to go. It took 2 phone calls to customer service and another in-person visit to get the contract closed.

sally g. le

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This is a busy location. The staff is friendly and helpful. Hardworking, dealing with people who are moving can be difficult. They do their best.

David L. le

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Great experience

JOHN M. le

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We left due to frequent, continuous price increases,

Marie A. le

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Everything was great

Alexandra L. le

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Thank you.

WILLIAM F. le

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Thanks for everything.

William J. le

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Only issue was the facility was so overcrowded it was difficult to get into our initial unit due to trucks/trailers being parked in front of our entry door.

charity u. le

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The only thing that I disliked was that the facility closed at 7. It would be helpful if it was open until 9pm. I understand if personel is required, that it be 7pm. Great customer service

KELLY S. le

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Unit lock was drilled off with no explanation and I had to purchase a replacement. As I live in another state (18 hours away,) I was unable to investigate why my lock was off. CONCERNING!