Customer Reviews for U-Haul Moving & Storage of Coon Rapids

8 004 évaluations

3401 Coon Rapids Blvd   Coon Rapids, MN 55433
(Corner of Coon Rapids Blvd and Pheasant Ridge Drv NW)

(763) 433-9136

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm

Services dans cet établissement :

Pour nous contacter

(763) 433-9136

3401 Coon Rapids Blvd
Coon Rapids, MN 55433
(Corner of Coon Rapids Blvd and Pheasant Ridge Drv NW)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
2

We were given poor instructions on how to get in and deactivate our unit and then it was locked when we got there even tho I specifically told her to make sure it was unlocked and she said she would.

CARRIE S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan G. 
Évaluation :
5

Friendly staff, very helpful

TIMOTHY FRANCIS A. 
Évaluation :
4

A little miscommunication on the actual price with the agent. However, it still turned out to be a good value and great solution to my needs.

Scott B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

roseann K. 
Évaluation :
3

The people were great , very pleasant and helpful. But having to navigate around and figure out parking while they were working on your lot was awful.

Christine R. 
Évaluation :
4

Overall ,a good experience. I specifically declined a dolly as I had one and noticed one and a packaged blanket positioned inside the truck attached to the wall .It was not indicated on my contract and I called uhaul to ask for the 7-10$ credit on my account since I did not ask for it or use it . I was put on hold for too long . Please credit my account or send me a store credit for future needs . Merci

Therese N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hamada E. 
Évaluation :
5

The only issue I had was today when I called to talk to somebody about where I put the truck because of the Parking lot being closed the lady I talked to was pretty rude.. Other than that checking in the vehicle and ordering it was really easy and the customer service was fantastic, like I said it was only the lady that I talked to today.

Jessica N. 
Évaluation :
5

Ease of rental and employee assistance at the Coon Rapids location was great. The vehicle should be cleaner, I had to clean out the cup holders which had a lot of food crumbs from previous user. The outside was dirty but with road construction in the area was understandable. However the windshield was covered in bugs which when I tried I was unable to scrub them off.

Laura R. 
Évaluation :
5

There was a bit of grass in the trailer and it was not a problem. Otherwise great service!!

Connie M. 
Évaluation :
3

It would have been nice to know prior to getting the equipment that the blacktop was being done. This made for a lot of confusion as to where equipment was, how it was going to get out of the facility, and where to return it. For someone that didn't "need" to get the trailer that day I would have changed the date. The staff was great and very helpful as always!!!

Constance M. 
Évaluation :
4

U-Haul really needs to figure out a way to expedite the pickup process. When there are a long lines and people waiting to pick up process takes far too long

Lloyd B. 
Évaluation :
2

I was not in favor nor against this location until I went to close out my unit. I even called the morning of to say I would be there after work and was told they would be there and would be ready to help anyway they could if need be. I arrived and started to drive to the entry doors and was surprised when I almost was stuck in hot tar that was being laid (no markers or anything blocking entry). I needed to close that day so I carefully made my way to the doors (no one stopped me nor came out to even speak to me although there were multiple employees inside) and once inside realized there was no other door out and now almost the whole parking lot was covered and I was stuck. I finally got someone to come "guide" me back with my TV and Christmas tree on a cart pushing through gravel and grass. A little oops that should have been locked and blocked off but no real apology. I had been at work for almost 10 hours, had over a 45 minute drive gone and now smelled hot tar on my car. Not a great ending and won't be going back.

Jennifer S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremiah J. 
Évaluation :
4

Finish your parking lot

john G. 
Évaluation :
2

I was asked (begged) to cut my reservation from two days to one, which I agreed to although it created a logistic nightmare for me, yet I was charged for two days. I contacted the company and was told I would receive a call within 72 hours. It's been at least 2 weeks.

Emilie V. 
Évaluation :
1

I have used this location on multiple occasions and while those times were acceptable, this time the staff was horrible inattentive. I walked in the door and was very friendly and the staff could barely raise their head to greet me. When the female (seemed to be a manager) walked in, she helped me and was friendly. What I didnt like was that when I was ready to get my trailer, she just told me to find trailer # (and pointed to my receipt) and told me someone "would be out". So I had to find my own trailer and park by it until someone came out. Poor in my opinion. Upon return, 1 hr before closing to ensure I didnt hit them at closing, I drove in....an employee was standing at the area where check ins come back...watched me drive in and try to find a parking spot. Once I was able to park somewhere, I went inside and waited for a few minutes and asked for help, and nobody to be found. I went outside and stood by the door and the same man who watched me come in, looked at me and looked away. Another man walked by and looked at me and kept walking. The same female was helping a man fill some propane tanks and she finally addressed me after I asked for help. She was nice. When she asked the same man who had watched me enter the property help me...he said "sure". I went to my truck and where I had already backed the trailer in, and had to help the man take the trailer off. What a horrible experience. I dont mine helping in that instance because I wasnt going to wait for help, the fact that I was treated to such poor service left me a bit less than happy to help him. Too bad there is not another location closer or I would certainly help. Oh, lets not forget that some employee was revving his Harley outside the garage bays to make it loud for his fellow employees inside...that was cool Fonzi! What a joke of a business.

Brian N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roxanne K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger S. 
Évaluation :
5

Rent vehicles with full tanks so customers don't have to get fuel right away

David B. 
Évaluation :
5

Your customer service was excellent! I am very pleased!

Chris V. 
Évaluation :
5

All good

Paul M. 
Évaluation :
5

Very prompt, fair and efficient service!

Jon A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victor C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Daniel S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ross B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melanie P. 
Évaluation :
5

Lower price

PAUL F. 
Évaluation :
5

Very good customer service from Matt and the crew

JOHN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARRELL O. 
Évaluation :
5

Cruise control!

Christine C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mike H. 
Évaluation :
3

It was complicated to find the number on the U-Haul because it was a bigger truck so it took a while to noticed that it's at the top left corner instead of on the bottom right side.

Anat X. 
Évaluation :
5

This U-Haul facility even will be better in the not too distant future as it adds additional storage facilities to the site. Over the years we have always found U-Haul's facilities and services to be top notch.

Allen F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric B. 
Évaluation :
5

Thank you for great service and for maintaining clean facility. Much appreciated. If I ever need storage service again I will be in contact. Great customer service with van rental and move out/close of unit yesterday. Great /friendly team members!

lisa h.  |  Expérience générale 
Évaluation :
5

Hard to say it was a wonderful experience having never rented a vehicle before.

Christopher E. 
Évaluation :
5

Nada, the guys behind the counter were great and communicated the entire time.

Megan A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mandy L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

charles N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bobbie H. 
Évaluation :
5

This location is great always friendly and I can't think of anything to improve on

MICHEAL P. 
Évaluation :
1

Have all lights working on trailer, and teach staff how to properly hook up trailers.

Chandler B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Troy J. 
Évaluation :
5

Maybe like a sticker on it that says amateur driver? I got honked at a lot on the highway cause I was unfamiliar with driving that large of a vehicle.

Jansen B. 
Évaluation :
5

It went smooth and employees did a good job. What I would expect.

Thomas N. 
Évaluation :
5

Nothing!! This Uhaul was Super Convenient, and the Staff was Super Awesome and Very Friendly!!!!

john S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ty S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andrew T. 
Évaluation :
5

Great job, excellent service!

DANIEL K. 
Évaluation :
5

It would be nice to have cruise control to help maintain speed on highways. Staff was very helpful and friendly.

Willie R. 
Évaluation :
1

Filled up gas and the person who checked me out still charged me for gas fill up. Horrible will never go back to these criminals!

ANDREW P. 
Évaluation :
5

Had a very pleasant experience at the coon rapids location. Got there 5 minutes to closing time and the employees never rushed me or pushed me to get outta there. They still helped me as if it was normal operating hours. Love both the blaine and coon rapids location. Thanks again

EMMANUEL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew H. 
Évaluation :
5

employees courteous, helpful.

Jan H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

William J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GREGORY P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenn B. 
Évaluation :
5

Hard to find anything to complain about. I was in-and-out in 15 minutes, and the trailer did what it needed to do. The two people I worked with were helpful and pleasant. The only real issue was returning the trailer, the past couple times I've been back after hours there hasn't really been a good place to drop it. There were other trailers/trucks blocking the return spot.

Adam P. 
Évaluation :
5

Courteous and efficient. THANK YOU!

joseph W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary A. F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cyndi W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael G. 
Évaluation :
5

Staff were friendly courteous and helpful.

BrentK M. 
Évaluation :
2

I rented a trailer for 24 hours. I brought my trailer back before the contracted time and yet, they "checked in" my trailer two hours later and then charged me double my contract due to them checking in my trailer return hours later. I even asked when I dropped off the trailer and was. told, that's it. We have you checked in which was a lie. Had to be on the phone for almost an hour to get my refund scheduled.

Dean P. 
Évaluation :
5

No improvement ideas, great experience from start to finish.

Jeffrey B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Corey D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KURT J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

Excellent service à la clientèle.

Jeff H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darin L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michelle D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim S. 
Évaluation :
4

You guys are doing a really good job and yes I will recommend anybody to do U-Haul

JUAN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Selmer L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carmen G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary A. F. 
Évaluation :
4

I liked the people working there. Natural feel to interactions, nobody was hyper positive or hyper negative. There was computer issues, but the gentleman handled it well, and let me know that's what was the issue as I waited. I think adding some colorful flowers, possibly good fake flowers that aren't allowed to get dusty would be cool. When people are moving, there's no time to have flowers at the home generally, so having it at the moving business would be a welcome sign of happy, settled times.

James S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Taylor M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shawn G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry S. 
Évaluation :
3

There is a requirement to photo both sides of my ID, and put that information on the internet. I am aghast such a requirement exists, it massively increases the concern of identity theft if your system is ever hacked. The hackers will have both sides of every drivers license in your possession. I'm so against that idea it almost made me not rent from you. Please have alternative ways of keeping that information so I don't get my identity stolen.

JASON B. 
Évaluation :
5

The two young ladies that helped me were very professional and courteous. Even when my electrical harness had a corroded prong that prevented the right side light to not work - they politely informed me they could not hook up the trailer and at least tried to help me with options. I ended up switching vehicles. Both are very hard working individuals and in that line of business and in this day in age - hard to find hard working and very good customer service minded people.

BRYAN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

al S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUDITH G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle K.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chris R.  |  Expérience générale 
Évaluation :
5

Staff was friendly and very helpfulin addressing my needs.

Allen F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BLAKE N.  |  Expérience générale 
Évaluation :
5

Appreciate your service

Guy N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

pat j.  |  Expérience générale 
Évaluation :
5

It was a refreshing experience! Everyone was awesome to work with.

Tim P.  |  Premières impressions 
Évaluation :
5

Staff were great !

STEVEN M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sandra K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHERYL S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Linda A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jenny E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amanda w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alvin S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James U.  |  Expérience générale 
Évaluation :
5

This was my fault, but I didn't read the terms and agreement completely so I was unaware of disarming my unit before opening it..lol, very loud. I thing it would be much better and helpful if it was located in a more convenient spot, honestly, who really reads all of the terms and agreement. Otherwise it was great, and thank you for the lock 

Tracy M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael k.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Muhidin T.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff A.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Heather J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mariah r.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Heather J.  |  Premières impressions 
Évaluation :
5

Thanks for all the help!!! we even had a box break during the move, and the staff was cuper helpful to help get us another box so we could finish the move :) Thanks team!

Stephanie K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Corrine T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jenny E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT E.  |  Expérience générale 
Évaluation :
5

Everything you could possibly need in one location.

Starla L.  |  Premières impressions 
Évaluation :
5

The service rep that assisted was excellent! Very helpful, direct and knowledgeable!! Five stars for her!!!

David H.  |  Premières impressions 
Évaluation :
5

Awesome customer care and service. I would use your storage again and would recommend it to family!

GREGORY J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lon F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael s.  |  Premières impressions 
Évaluation :
5

Merci.

Mary S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL S.  |  Expérience générale 
Évaluation :
5

Jacob was the greatest sales person and VERY helpful

MARSHALL B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIM F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tessa C.  |  Online Move In 
Évaluation :
5

The staff was always friendly, helpful, and professional.

heidi b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob N.  |  Premières impressions 
Évaluation :
5

great facility and great staff!!

CHRISTINE K.  |  Premières impressions 
Évaluation :
1

Uhaul refused previous attempts to pay balance owed and lied several times saying my unit was set for auction and nothing they could do. Then I begin getting calls again several months later again requesting payment with a new auction date again unwilling to accept payments it was all or nothing. Then again months later I begin getting calls again and a voice-mail stating that they just wanted me to come pickup my things and vacate the unit. I called them back and suddenly they were insistent on full payment otherwise again another new auction date. I told them i didn't have $1600+ and they asked me what I could afford and I told them I could do $200 per week but they refused that as well.They called back again stating $400 and i could have my things with about 4 days before yet another auction date which i couldn't afford unless they had given me the couple of weeks needed to raise it. I stopped taking them seriously and began feeling they were deceitful and crooked because of these practices and now I have lost the one thing I ever got from my father unfortunately after his death which was a shotgun among several other sentimental items from my recent divorce along with irreplaceable things from my 5 year old son that I will never see again all of which I imagine will be tossed out in the trash or sold off for pennies when it was priceless to me.

Jason B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRYAN W.  |  Premières impressions 
Évaluation :
5

Joshua was the young man helping me I believe. His customer service skills were exemplary. He was very efficient and knowledgeable regarding availability and he is the reason that I would recommend U-Haul for anyone needing like services.

GREGORY J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Boakai Z.  |  Premières impressions 
Évaluation :
5

Overall, I rented a truck, a van and storage. So I was there two different days, morning and evening and at all times, the U-Haul staff were efficient, kind and helpful. My experience at this location was excellent! Merci.

MARILYN I.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Guy M.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Alvin S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammy B.  |  Expérience générale 
Évaluation :
5

Everyone was very helpful and friendly 😃

Marcia K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

trinity g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lisa F.  |  Expérience générale 
Évaluation :
4

The computer needs fixing due to the difficulty staff had in making the access card work right.

louise S.  |  Premières impressions 
Évaluation :
5

Facility was staffed and maintained far beyond expectations. Most notable is the excellent staff and staffing. I apologize but i do not recall the female staff member working (tirelessly) daily in the storage area but I need to single her out. She was very polite, professional and extremely helpful. When I commended her she would simply reply that customer service is a given and anything less than exceptional is substandard. She, along with the rest of the staff I encountered is the reason I highly recommend your facility and services.

Scott L.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shanna R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lisa F.  |  Premières impressions 
Évaluation :
5

Used the storage & truck rentals for many years. Original manager, Bruce Aveo, was outstanding over the years, but so are most of the newer staff.

LISA D.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

William W.  |  Expérience générale 
Évaluation :
5

The staff were most helpful at the end of a very tiring day.

MARILYN I.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEVEN M.  |  Expérience générale 
Évaluation :
5

Would have like having 1 larger storage instead of 3 smaller ones but I understand you were full and not your fault. Everyone I dealt with was pleasant and answered all questions I had. Very professional place was clean. Thank you I would definitely recommend U-Haul to anyone needing storage.

Rick G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamara E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bonnie p.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALISSA A.  |  Expérience générale 
Évaluation :
4

none

JANET H.  |  Premières impressions 
Évaluation :
5

Best storage place by far. However, just too pricey :-( very friendly workers and great security

Stephanie S.  |  Expérience générale 
Évaluation :
5

this storage facility is very clean and well run and the staff are friendly and helpful and always willing to answer questions and make moving in or out easy, especially when you are already so busy. Excellent rating !! Chris R.

Chrissa R.  |  Expérience générale 
Évaluation :
5

Friendly staff, secure storage, clean, conveniently located!

Zainab A.  |  Expérience générale 
Évaluation :
5

local people are fabulous but your call center in Phoenix is a total disaster you have to hire more people to man that center or shut it down all you are doing is creating negativity with the outrageous wait times to speak to a person. FIX IT.

michael s.  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jackson M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian H.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mike H.  |  Expérience générale 
Évaluation :
5

the staff was very friendly, every time i went in i ended up talking to the same employee and he was very sweet and helpful each time, would definitely recommend.

Haley C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mike H.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Renee B.  |  Online Move In 
Évaluation :
5

The storage facility was always well maintained and well lit, never worried about my items in storage.

KURT J.  |  Expérience générale 
Évaluation :
5

Thanks for your service. Great team. Have a blessed Thanksgiving.

Gibson S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel N.  |  Expérience générale 
Évaluation :
4

Everything but the long wait to checkout of the unit was great. You don't have enough help in the office. I waited 20 mins for the one person to complete a phone call for me to complete a 20 sec transaction!

Sam S.  |  Expérience générale 
Évaluation :
5

Great experience! Professional staff. Clean area.

Davis P.  |  Expérience générale 
Évaluation :
5

Very friendly and helpful staff.

Michael N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheng Y.  |  Expérience générale 
Évaluation :
5

On the first day I realized I needed a larger unit. I stopped into the office to ask about an upgrade and you said no problem. You were right the transition went smoothly.

Wayne H.  |  Online Move In 
Évaluation :
5

The staff at my Uhaul are so awesome.

Jeanette A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg P.  |  Expérience générale 
Évaluation :
4

Should install some kind of lighting in the storage units.

MELISSA H.  |  Expérience générale 
Évaluation :
4

Picked up our truck in Duluth in an alley. No one around to help with paperwork. Finally talked to a fellow named Justin that took my information over the phone. He was so patient. Bless his heart. But the pickup place was a bit strange.

MARCIA K.  |  Premières impressions 
Évaluation :
4

Very clean and safe!!

Teresa T.  |  Expérience générale 
Évaluation :
4

It is just a little spendy!!

alecia s.  |  Expérience générale 
Évaluation :
5

The reminders of when the invoice was due was very helpful. Working with this facility was easy and pleasant.

Sons of N.  |  Expérience générale 
Évaluation :
4

Phone time was horrible. You need a better system to get to the Uhaul store. Wrong numbers printed on web sites...tried 3 times and got a private residence.

Susan N.  |  Premières impressions 
Évaluation :
5

Great management and assistance

Davis P.  |  Premières impressions 
Évaluation :
4

Yo no me he salido me sacaron sin yo saber asta orita que estoy viendo sun emails de evasion

Fernando P.  |  Expérience générale 
Évaluation :
5

I appreciated the reminders for payment. The facility was always clean. I was surprised at the end of July to not have access after hours even with my card.

jean t.  |  Expérience générale 
Évaluation :
4

Very clean! First time getting a tour at U-Haul for storage so that was nice! Would recommend wipes to wipe down carts between guests! The only negative thing I have to say is I always choose insurance but wasn't happy they added "$5 safe move" without asking me! When it was mentioned there really wasn't much they said. They asked if I did it online by mistake and I said no, your employee did it and she verified it came up automatically. It's $5 but unethical

Rachel F.  |  Premières impressions 
Évaluation :
5

I used this storage to store family pictures and heirlooms after my elderly father moved out of his house into an apartment. I live near Dallas, TX so it was important for me to have a place to safely store these items until such time that I'd be able to transport all of the items to my home in Texas. It was really nice to have the peace of mind that my items were safe and in a temperature controlled facility. The easy online payment was nice too!

CHRIS B.  |  Expérience générale 
Évaluation :
4

After a small glitch while trying to use their online service, I went to the office. Very helpful, polite, and explained everything on my walk thru. Maybe costs a little more than others but well worth it. Would definitely recommend!

Charleen M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tara M.  |  Expérience générale 
Évaluation :
5

We were very satisfied with our experience with U-haul. Convenient recycle area on site was a bonus.

LAURIE B.  |  Expérience générale 
Évaluation :
4

Joseph was very, very, helpful. Showed me around the unit and helped with the lock. Joseph gets the gold stars for the day...

Jeanne F.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BARBARA D.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Arnita D.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TRACE L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeffrey z.  |  Expérience générale 
Évaluation :
5

Excellent experience! Professional and knowledgeable employees. Everything was perfect! If we ever need short term, we will use Uhaul storage again!

Scott s.  |  Expérience générale 
Évaluation :
5

We did end up having a mouse in our unit but I understand that is out of control of uhaul. Mice have a mind of their own.

Elizabeth M.  |  Expérience générale 
Évaluation :
5

Facility had every detail well planned and available.. the only issue I ever had was a card that wouldn't read everytime

Sandra K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gordon L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

todd g.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

lori f.  |  Premières impressions 
Évaluation :
4

1st night was a horrific experience with people trying to get in. Second night again but not so bad but very hard to feel comfortable using 24 hour access when people are parking cars by loading and unloading area. However the staff was there with comforting words and police too!

Karen B.  |  Premières impressions 
Évaluation :
5

Friendly staff!

LINDSEY G.  |  Expérience générale 
Évaluation :
4

The facility was well maintained. The hours didn't really match up to what I needed but I didn't feel like paying extra to access my stuff was fair. So I just had to miss some work here and there.

Melissa W.  |  Expérience générale 
Évaluation :
5

Aucun

ROXANNE C.  |  Expérience générale 
Évaluation :
5

Everything was awesome.People were very helpful and it was a clean environment!!

todd h.  | <