Évaluations des clients U-Haul Moving & Storage of Coos Bay

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Coos Bay

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Stephen N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kevin N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sarah G. le

Évaluation :

I didn’t catch that mans name who helped me. But he was very friendly and knowledgeable. I’ve visited this location in the past and customer service wasn’t great. But this man was a gem! He was helping another customer when I arrived, and still greeted me and told me he would be right with me.

Gill H. le

Évaluation :

Everyone is super nice. We had no issues at all with all three of our rentals.

Arthur R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Johnny S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dominga W. le

Évaluation :

Smooth check out process even though I’d checked in a bit early. Thank you!

John R. le

Évaluation :

Will be renting a Uhaul 26 foot van/truck, soon. Only allowed 3 days....need 2 of them to load and unload. 2 to travel. Only 360 miles, but I am over 85. JCR

Matthew G. le

Évaluation :

It took me over an hour waiting for these 2 goofballs to fill 3 small propane tanks. Then when they got around to helping me (which took 45 more minutes) they found out they could hook up my trailer because the wiring wasn't there. Then I went and had it wired up and came back and sat another 45 minutes because the guy training the new guy left because "he thought the new guy could handle it" which clearly he didn't know hardly anything that poor guy. Meanwhile this new guy has 4 people behind me in line all angry with him and it's not his fault his trainer left early. If I could say anything where you should improve it would have to be on this stores management and training.

Christopher C. le

Évaluation :

I'm very impressed with the regional manager, Billy at this location. We had a lot of rentals, and had to make several long hauls to complete our move. Billy always went above what most people in customer service do these days. He always found a way to accomodate us, he was very knowledgeable, and able to complete multiple rentals quickly. I would definitely recommend this location.

Loretta O. le

Évaluation :

Le client n'a pas laissé de commentaire.

Christopher A. le

Évaluation :

the staff there are super efficient and helpful

Candis R. le

Évaluation :

I have been renting for this establishment for years...moving and now a work truck for a few days. Always been satisfied. Our personal work truck broke down and the truck and company made it all easy. Thanks...GOOD JOB

Harold M. le

Évaluation :

You online reservation quoted a price that was $50.00 higher on checkout. I feel ripped off!

Gill H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeremy C. le

Évaluation :

Le client n'a pas laissé de commentaire.

phil P. le

Évaluation :

Invest money into updated computers. Your system is so slow people walked out after waiting in line for 40 mins and going nowhere. The employees are trying to make excuses for old slow computers. Took nearly an hour to service three people. The people behind me left in disgust. Great people working there. Really trying to use those junk computers.

John M. le

Évaluation :

incompetent staff. no fuel in rental. dirty truck,long wait to receive truck.

Jared H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Richard D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tristan L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Philip H. le

Évaluation :

Le client n'a pas laissé de commentaire.

john C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Raymond A. le

Évaluation :

I have been a customer for decades. I experienced a lower level of customer service than usual. Hopefully it is nothing but the fact that the previous management has moved on to a new location, very deservedly, because they where fabulous for many years and the current new management and team members are still in a learning and training mode.

Randall N. le

Évaluation :

This location needs more help. The one guy was doing his best but there was a long line and only saw one employee. I would also like some proof that I dropped the trailer off. Either a paper or text message that the equipment was returned in good order.

Richard D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeffrey B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kevin G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kathy P. le

Évaluation :

Everyone was very accommodating, I was unable to unload my truck for several past return date, they updated my time without any problems. Thank you

Beverly D. le

Évaluation :

Thanks Coos bay U hual!

Susan H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jim T. le

Évaluation :

Michael and the team in Coos Bay went above and beyond! Thank you!

Jennelyn B. le

Évaluation :

After a rough experience picking up my Uhaul it was very refreshing to come to Coos Bay and be treated with the utmost respect and understanding. They were very helpful. I would definitely recommend

Teri G. le

Évaluation :

Everyone was helpful and professional.

archie r. le

Évaluation :

Mike and and that other guy shannon I forget his name are great people that show respect and are very helpful thank you

Tina W. le

Évaluation :

Mike at Coos Bay was awesome

David R. le

Évaluation :

Both gentlemen were very helpful and worked with me to insure that everything was done well.

Mary K. le

Évaluation :

Done

Rosella E L. le

Évaluation :

They ate very helpful

tamara b. le

Évaluation :

Always friendly and helpful. I will definately use Uhaul again!

daniel s. le

Évaluation :

We also appreciate the 'One Month Free Storage Unit' option available when renting a U-Haul trailer. It was VERY helpful.

Christina P. le

Évaluation :

I was promised my U Box pick up at 10 AM and it wasn't ready when I arrived. I received it at 11:45AM which was inconvenient especially because I was paying a friend to help me trailer it.

CHARLIE M. le

Évaluation :

The people on the phone had no idea of what was occurring with the Uboxes or how things work. They caused a lot of heart ache. But the people I worked with at the facility were wonderful and helpful

Rosella E L. le

Évaluation :

This company is the best . this company helps me matter what how hard the Day was. Thankful appreciated everything they did for me..

daniel s. le

Évaluation :

We appreciate the helpful and friendly staff and the clean storage unit.

Janette M. le

Évaluation :

They lost our info in the computers, some one tried to cut lock on our unit it was very damaged. The general manager was obviously under the influence of some narcotics

archie r. le

Évaluation :

That guy that was working was way cool respectful helped out solid guy

Jo E. le

Évaluation :

Helpful and friendly, best storage facility I've had. Best staff ever.