The general manager at the 8330 Highway 6 North Houston Texas 77095 facility, Rhonda holiday she is the best, I've been going through some hard times moving to one place to another and she has been there to help me every step of the wayCYNTHIA H. | Premières impressions
Customer Reviews for U-Haul Moving & Storage of Copperfield
Pour nous contacter
Houston, TX 77095
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 8h am à 6h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
More staff for less wait.KEVIN M.
Le client n'a pas laissé de commentaire.LARRY I.
Great customer service!ASHLEY BROOKE W.
Le client n'a pas laissé de commentaire.DONALD M.
I can’t say much now because l just park my good there yesterday but very good and the office people are good am talking about the one on highway 6omotayo k. | Premières impressions
Le client n'a pas laissé de commentaire.David C.
employees were very helpfulAMIN A.
Rhonda and her Team are the best. I have used this location several times in the last year and have never been dissatisfied with the level of Service I receive.BRUCE S.
This is a great locationâ€¦Rhonda is so helpful!MICHAEL C.
Excellent overall experience with check in easeMARK J.
Le client n'a pas laissé de commentaire.SUSAN B.
Le client n'a pas laissé de commentaire.MARTIN V.
Le client n'a pas laissé de commentaire.FADI JOSEPH A.
Le client n'a pas laissé de commentaire.KAMIR P.
they did not scan my trailer as being returned...I brought it in on Saturday and on Tuesday the customer service people called and asked me when I was going to drop off the trailer - they did find the trailer thoughCHARLES B.
Great fast serviceBRYAN G.
Le client n'a pas laissé de commentaire.TANYA F.
Very friendly and professional staff!Mike C.
The only thing i did not know that if i pick up i need to return at that same time,i was not told this. Other than this all went well.Nancy S.
Great customer service!ASHLEY BROOKE W.
Trailer had no problems. I was satisfied! Thank you!KYLE V.
Le client n'a pas laissé de commentaire.LESLIE PAUL B.
Le client n'a pas laissé de commentaire.MICHAEL R.
Everything was as it should be, my check out was fast and easy.TERRANCE R.
Le client n'a pas laissé de commentaire.Ada A.
Rhonda was a pleasure to work with. Everything went smooth from the reservation to return. We will definitely be coming back to this U Haul location. Merci.John S.
Le client n'a pas laissé de commentaire.steve M.
Le client n'a pas laissé de commentaire.dee B.
Took 20 minutes using my cell phone to get the truck but Still charged for the truck 20 mins while waitingBernard R.
Staff was very helpful and friendlyMARCIA P.
Le client n'a pas laissé de commentaire.LINDA P. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL C.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.ROBERT M.
Workers attitude was off. I understand if you're having a bad day but if I'm being polite you could at least try too.SHERRY H.
We were welcomed and assisted and the process thoroughly explained. Thanks UhaulDarion S. | Premières impressions
This location was very understanding and have great staff. I had to rent the truck for more time because we underestimated how difficult moving would be, but they were very understanding and had no problem helping me and family out! As for the truck itself, there was a lingering smoke smell but that is expected since so many people rent these trucks.Cyrani N.
The Copperfield location is always very helpful to meet your specific needs. They are always very nice and attentive. I have always received the best customer service from everyone at this store especially Miss Rhonda. She is the best! Thank you guys for all the help!JAQUELINE R.
Le client n'a pas laissé de commentaire.Hannah S.
Le client n'a pas laissé de commentaire.FRED H.
You need to check the staff in Metairie and let them know that after a fire and a Hurricane had destroyed my home totally, I wouldn't knowingly make any reservation if the person had told that they didn't have any trucks available. Stop hanging up on customers. We bring businesses to the company.Marie S.
Provide the equipment the customer has reserved. I reserved a 26' truck and the only thing available was a 20'. If I wanted to drive into downtown Houston I could get a 26' truck. This mistake required me to make 2 trips and forced me to pay out a lot more for moving help than was budgeted for a single trip. Your company's incompetence cost me time and money. I will look for a different company the next time I move. My latest experiencee with U-Haul was a disappointing disaster. I'm disabled and had to hire help but because of this problem I personally had to do a lot more than I'm really capable of. I've spent two days in bed recovering. I will tell everyone how pathetic the service was with U-Haul. Never again! Sincerely, Eric Williams Feel free to give me a refund because I deserve it. Not having the truck I reserved may not be this location's fault but may be a bigger problem with the U-Haul company itself. Either way I'm not happy and will pass my feelings along to anyone who needs to rent a truck for moving.ERIC W.
Le client n'a pas laissé de commentaire.Doretha B.
The owner and her employees were very nice and professional. Which makes me a repeat customer.GARY S.
I am very happy with the service I received from this location. Will refer others to this location.Elizabeth P. | Expérience générale
Le client n'a pas laissé de commentaire.FRANCISCO N.
Get rid of after hours check in/ returnMichele M.
Great improvements at Copperfield UHaul! My past experiences at this location had been painful with long wait times and lack of vehicles. My recent experience was great with speedy professional service and the truck I needed on the days I needed it. 5 stars!MICHAEL L.
Le client n'a pas laissé de commentaire.Delfino F.
Le client n'a pas laissé de commentaire.mary E.
With more than 55 years of experience in various states, U-haul has never let me down on required services.DAVID S.
Best Uhaul location I've been to. Employees were great.AHMAD C.
Le client n'a pas laissé de commentaire.Jeff O.
Le client n'a pas laissé de commentaire.CINDY G.
The truck that I reserved was not available. I had to take a 26 foot truck, which was much larger than I needed. The truck was not properly cleaned. I could barely see out of the windshield for all of the dead bugs.GENE F.
No recommendations, they provided excellent service.SHARON M.
Le client n'a pas laissé de commentaire.Egan S. | Expérience générale
Le client n'a pas laissé de commentaire.BILLY T.
I had no complaints. Excellent service.Toni W.
New owner manager is the best UHaul person I have ever worked with!Timothy M.
The movers y'all recommended were horrible!!! Slow, late by 3+ hours, didn't care about breakables. They put all my breakables stacked on each other and turned them sideways or just tossed them in. We now have broken item. We wrote top//upward arrows and labels. No need to treat stuff like that. The older guy even said they work smart not fast.... Sorry you mean slow to screw ppl outta money bc you get paid hrlyStephanie F. | Premières impressions
I went there for the first time I was very very disappointed with the manager she was very rude to us to a point that she called me stupid for putting my name as a driver even thou I didn't know if I was going to drive the rental the works ers were very professional can't figur out how they can work with her poor guys !!! I hope that The corporate office can replace her quick , esp that there was other customers there that heard her make that rude comit !!! Ãvila VJOSE P.
Le client n'a pas laissé de commentaire.JOSHUA S.
Le client n'a pas laissé de commentaire.Dantevia B.
Excelente servicio y atención. Gracias por todo.REITEL C. | Expérience générale
Le client n'a pas laissé de commentaire.Pablo M.
Le client n'a pas laissé de commentaire.LAURA T.
Having the right people makes a difference if a customer is to return. The two employees attending your facility are very customer oriented, they were engaging and helpful so yes we do recommend this location to family and friends.Rosa L.
Le client n'a pas laissé de commentaire.cindy G.
Man. Gee is the man. Very friendly very professional. Very thorough. Thank you for helping me through my transaction. A must have employee.Hellen W. | Premières impressions
keep up the good workCHERIE H.
Le client n'a pas laissé de commentaire.CHARLES J.
Le client n'a pas laissé de commentaire.NATHAN B.
Le client n'a pas laissé de commentaire.Paul L.
Overall, the service was great, all employees were friendly and helpful.Judy D. | Premières impressions
Le client n'a pas laissé de commentaire.STEPHEN H.
Le client n'a pas laissé de commentaire.Dennis L.
Le client n'a pas laissé de commentaire.Dennis L.
Le client n'a pas laissé de commentaire.MICHAEL V.
Nothing. You are the best. Your units are great! I moved to my new house 19 years ago and I received the great service I received today. It was easy and the customer service super. Thank you so much!IRMA F.
Le client n'a pas laissé de commentaire.Christopher C.
Unit rented was clean and ready, plenty of carts to move my furniture from truck. Employees very friendly and helpful.Judy D.
About a 10 minute check in and check out fast easy no problems at all very informative and friendly workers.NICOLE MARIE R.
Le client n'a pas laissé de commentaire.SHONDA S.
Le client n'a pas laissé de commentaire.JESSICA A.
The young man that helped us was competent and efficient and did a great job.David C.
Le client n'a pas laissé de commentaire.DYON C.
Le client n'a pas laissé de commentaire.tenesha b. | Premières impressions
Le client n'a pas laissé de commentaire.Pacer D.
Le client n'a pas laissé de commentaire.Ricardo G.
Le client n'a pas laissé de commentaire.MOHAMMAD T.
Le client n'a pas laissé de commentaire.Nicole O.
Hire more enthusiastic employees and check the equipment better when they are returned. The windshield wipers needed to be replaced and they did not have the available parts. I had to go to Autozone, buy the parts, climb on top of the hood of the 26' ft truck and change it. It was a very difficult job and I had trouble getting down. An employee should have gone to autozone, purchased the part and installed it.Joseph B.
Le client n'a pas laissé de commentaire.ALFRED N.
Fast efficient serviceDon F.
Le client n'a pas laissé de commentaire.KURCHELLE P.
Service was great.HAROLD S.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.jennifer s. | Expérience générale
Just perfect.NDOMA N.
Le client n'a pas laissé de commentaire.ROBERT C.
Le client n'a pas laissé de commentaire.TIMOTHY W.
Le client n'a pas laissé de commentaire.CANDICE M.
Le client n'a pas laissé de commentaire.TROY G.
Le client n'a pas laissé de commentaire.Peter P.
Le client n'a pas laissé de commentaire.ROBERTO L.
I gave 3 stars because my lock was cut off of my storage, and I had to pay to get the new lock cut off to have access to my unit. I was not happy.SHAWNDRICKA P. | Expérience générale
Randy was always very professional and helpful whenever I needed assistance. His demeanor was always pleasant and eager to provide great service. I'll recommend your services to all my family and social media friends, great service with outstanding results.donald j. | Expérience générale
Le client n'a pas laissé de commentaire.Sharon G. | Premières impressions
Le client n'a pas laissé de commentaire.Lynn C. | Expérience générale
Le client n'a pas laissé de commentaire.LISE C. | Expérience générale
To much to text you can call 346-279-6137 and and to speak heatherHeather k. | Expérience générale
Le client n'a pas laissé de commentaire.Elizabeth P. | Premières impressions
I wish the storage units were open 24/7. I missed the deadline by 5 minutes and wasn't able to move my belongings into my unit and had to rent the truck for another day. Very inconvenient and expensive.Tatyanna C. | Premières impressions
Other than my things getting ruined uhual took care of me and my family.ANGEL F. | Expérience générale
I have so many things to say. Every time I have gone there need it for storage or for rental it has been a huge ordeal and a mess. I would mention customer service but there isn't any it's absolutely horrible there are no friendly faces no one knows what's going on or who is doing what. You're supposed to have 24 hour access but when you try to access your storage unit after 930 at night you cannot the doors are locked and you can't get in, bathrooms are absolutely disgusting and I would not even recommend this location to someone I didn't likeErin V. | Expérience générale
Rhonda Holliday was the best!kyle m. | Premières impressions
Le client n'a pas laissé de commentaire.Nicole M. | Premières impressions
I had questions about how to check in and out when i arrived. I went inside to ask my questions, and the older woman who I believe is the manager of the facility was extremely rude to me and acted like i should be familiar with it already. She assumed I needed to return a truck as well when all I said was that I needed to check in for my storage unit. She acted like my question highly inconvenienced her and basically told me I told them something they didn't. Then when she did finally explain it to me she was very condescending. The storage unit was nice but the downstairs floor smelled like wine.Jared C. | Online Move In
The Store owner was great in terms of knowing exactly how to assist me and my issues that I was dealing with in a Timely manner .SIRWAN O. | Premières impressions
The staff is above great! Manager is in need of a promotion. Great customer interaction. I actually trust her and I don't say that about any business..Edwin N. | Expérience générale
Son muy buenos en lo que hacenSigfrido G. | Expérience générale
Le client n'a pas laissé de commentaire.johnathan h. | Premières impressions
Le client n'a pas laissé de commentaire.brandy r. | Expérience générale
Rhonda was very helpful, informative and professional during the move in.Stephen M. | Online Move In
Le client n'a pas laissé de commentaire.SENAD C. | Expérience générale
Le client n'a pas laissé de commentaire.katrina g. | Expérience générale
Le client n'a pas laissé de commentaire.ELIAS F. | Expérience générale
No commentCheryl J. | Expérience générale
Son personas que me ayudaron mucho y atendieron con mucho respeto y dedicación. Mi respeto para las personas que me atendieron en esa unidad, estoy bien agradecido con ellos. Que Dios los bendigaSigfrido G. | Premières impressions
We had moved from Fort Benning, GA and were exhausted. We got here 5 mins before closing. The staff was very friendly and helpful despite our very late arrival. Seeing that I was very pregnant offered to help us and accommodate our storage needs.brynn A. | Premières impressions
Le client n'a pas laissé de commentaire.katrina g. | Premières impressions
Le client n'a pas laissé de commentaire.Raymond G. | Premières impressions
As usual, with all of my Storage and moving needs, U-Haul is A-1. I used someone else once before and truly regretted it. I came back to where I knew I would get great service from. Excellent service, Excellent Team. Always A Job Well Done Copperfield Team!!! Thank You For All You Do!!Keitha C. | Expérience générale
Le client n'a pas laissé de commentaire.Steven B. | Premières impressions
Le client n'a pas laissé de commentaire.Rochelle D. | Premières impressions
Le client n'a pas laissé de commentaire.Martha C. | Expérience générale
Wonderful storage , courteous and helpful.Darrel M. | Expérience générale
Le client n'a pas laissé de commentaire.Michael K. | Premières impressions
ExcelenteNurys R. | Premières impressions
Le client n'a pas laissé de commentaire.ELIAS F. | Premières impressions
The storage units was so clean, well organized and all the equipment to use was great. I didn't have any issues and will definitely be using their service againVenita J. | Premières impressions
Staff were excellent with customer service.sharon c. | Expérience générale
The staff was excellent! They went out of their way to be helpful and assist me above and beyond my expectations. Thankssharon c. | Premières impressions
Le client n'a pas laissé de commentaire.Kneeli K. | Online Move In
Rhonda Holiday was great to work with. She was very helpful and explained completely. It was an extremely busy day for her and her staff, but she treated me like I was the only customer she had. I appreciated all that she did for me in a very stressful situation for both of us.david c. | Premières impressions
Le client n'a pas laissé de commentaire.Jermaine R. | Premières impressions
Rhonda absolutely first class professional - she should be in upper regional management in my humble opinion Copperfield / Houston TXTOM L. | Expérience générale
Le client n'a pas laissé de commentaire.chuk h. | Premières impressions
Ownership here is on top of things and runs a great businessCarl T. | Premières impressions
My only complaint was that the elevator was not in service afor 2 consecutive weekends. It has been fixed but this delayed me from being able to keep my move out schedule and thus incur another months rent. I understand mechanical things break but the elevator was showing reliability issues for weeksDANNY T. | Expérience générale
The staffs where so nice and co operative .VICTOR W. | Premières impressions
Le client n'a pas laissé de commentaire.MALVIN G. | Premières impressions
Le client n'a pas laissé de commentaire.CLINTARA B. | Premières impressions
Rhonda Holliday is incredible. She understood immediately that I was under stress from the winter storm damage to my home, the packer, and movers coming all at once, and the last thing I had to do so I could rest after 2 days of not much sleep, and having not eaten or showers in 2 days. I am a Business Coach that specializes in Conscious Business, and Empathy IS a huge part of any business's success. She applied Empathy that soothed and comforted. That is WHAT is key to success. Bravo.Donna W. | Premières impressions
Le client n'a pas laissé de commentaire.BROOKE W. | Expérience générale
Please pay more attention to the phone Is hard for somone to answer the phoneHIram S. | Expérience générale
Le client n'a pas laissé de commentaire.Wesley M. | Expérience générale
Good looking Manager too!!!💋donald c. | Expérience générale
The staff and facility were good as always, which is why I continue to return to this location. It the Mobile application that is horrid. It was very irritating for the mobile check out not to work. I spent at least 30 minutes trying to check out. Also, the mobile check-in did not work either. I ended up having to go inside which defeats the purpose of using Mobile. So now I may be charged an extra 20 $because I couldn't submit proof of check out. Please work on the applications, both the customer and employees have bad experiences.Danielle J. | Expérience générale
They took care of me.lajuanna g. | Expérience générale
Le client n'a pas laissé de commentaire.Angla C. | Expérience générale
Le client n'a pas laissé de commentaire.Angla C. | Premières impressions
Le client n'a pas laissé de commentaire.Lindsay B. | Premières impressions
Le client n'a pas laissé de commentaire.Tanishea M. | Premières impressions
Le client n'a pas laissé de commentaire.Mehrdad F. | Premières impressions
Representatives very friendly and very helpfuljon m. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!