Adam is a great manager! Very helpful and kind and appreciate the time they took to make sure we were taken care of.
osama aCustomer Reviews for U-Haul Moving & Storage of Corona
Testimonials From Recent Customers
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Reported low air in the front passenger tire to attendant and that there was an airbag error display message. Attendant acknowledged low air in the tire based on the evidence. Corona location has been good to me so far.
Ferdinand KThe staff are great very professional. This area needs a gate around facility. The vehicles get broken into a lot and gas is always stolen. One thing that should improve immediately is the cleanliness of the vehicles. The vans I rent are always filthy.
Christina Mcheck the mirrors and gas guage before letting the vehicle off the property. the staff is extraordinary and I am extremely proud to have worked with them.
Darlene SYour Manager was on the dot professional, and was very helpful.
David Os/o
Antonio PAttendant provided great checkout and checkin service.
Victor TGreat experience!
Deneil Halways great
ROBERT KThe truck needed service. It wasn't safe. Needed breaks checked. The check engine light was on. The alignment was off and the tires needed to be balanced.
DANIEL STodo muy bien
Guillermo SMaybe hire more people during rush hour.
Genaro dI appreciate the courteous staff and the good service at this location just 1,5 miles from my house! This was the second time I've rented a 10' box truck and parked it at my front door to use for secure storage when painting/etc. inside my small house. Such convenience and peace of mind at an affordable price!
debra lThe u haul representative was very polite and explained everything to me and took care of rental and did it professionally and quickly since I had a busy morning planned ahead.
Mark MMe robaron dinero de mi tarjeta sin avisar
nawras aAdolfo is a good rep.
Eddie WEverything was great.
Jessica OProfessional national
ASHRAF SThe guy just sat in his chair when I arrived, didn't stand up to welcome me. Upon return the guy told me he was too busy to check me out and he would just email me a receipt.
Jeremy YOK
Othoniel SThe pick up location had all the wrong info on the paperwork as far as gas tank. The drop off location charged me with the damage that we did not caused. Very rude and poor customer service
CHIA HEverything’s great.
Juan OVery good experience with this U-Haul on a Tuesday morning pickup. Got to my reservation late, but there were plenty of trucks still available for what we reserved. Was impressed with how well the manager handled a line of customers two at a time. Service was courteous and professional and really made a good start to a big moving day. Rented a 15 foot truck and everything was good dropping off was good too and the guy who checked me in was courteous too
Brian LCourteous and attentive staff.
Arthur KExcellent Saturday service and Sunday morning Drop-off A Braze. TY
RICHARD MThe app to pick up the truck was slow and difficult to use. The transaction had to be completed by the U-Haul staff.
Carrie AExceptional and Outstanding Customer Service and the Truck was clean and well maintained, i recommend this Location with 5 Stars
Christian CThank you for arranging me the right truck when I got stuck with the wrong truck away from home
Simona DGreat customer service. Thank you 😊
Maria ACleaned inside of a trailer.
David VThe guys were great
Timothy JThe girl that I talked to when I got there made you feel comfortable to rent there.
Charlie CTook three different truck assignments to get a vehicle. One had human feces in it. The next one had gas siphoned and a battery stolen, and the third had gas siphoned and we had to go get gas for it. Horrible experience Will Never Rent There Again
Jason VThe vehicle was expensive, no gas in the tank, charged me a insurance policy I did not want. And to top it off, you bs check in app did not work. I will go penske from now on.
Timothy JYour team was great from start to finish.
Jennifer NVan I rented had an empty gas tank which I knew about, but by the time I found a Mobil station to fill up, I ran out of fuel and I got stranded in the middle of a main thoroughfare, Luckily a Good Samaritan helped me out with gas before the U-Haul helper arrived. Rentals should never be rented with empty fuel tanks. The most they did to make things up was offering me $25. Not Fair.
Albert FThe representative at the counter was not at all helpful it took one hour to hand the key over and with no gas in the truck but he marked on papers otherwise, when we went back to him after checking the gas, he was us and got up from the chair and left outside passing us and not responding us. Never going to this place. There was cardboard all over the dashboard that f the truck we cleared it and drove.
Swetha TExcellent customer service! All questions where answered!
Nancy DFriendly and helpful
Samuel Rarrived at location to pickup the truck. When recieved it was almost empty in fuel, the attendant asked that the truck would give us around 60 miles. As driving off the lot the truck stalled 3 times. I did manage to get accoss the street to a gas station and put it 40.00. when leaving the truck stalled again 3 times, I drove back and the truck was exchanged and I was assured a credit for the 40 in gas. I returned the vehicle and as being checked in the attendant was not aware of the agreed 40 credit, he went ahead and credited after the calculated the milage and indicated that my total would be 55.09. Upon seeing the charge and receipt the credit was never issued and I was charged the full amount. Very bad experience.
David PAndrew, the store manager was very helpful in answering all of my questions and providing me with excellent service.
MICHAEL SA little better communication about the equipment would have been helpful.
Freddy SHad trouble with processing payment. Wasted 1/12 of my time calling my bank to see what the problem was just to find out that the location that reserved the truck didn't properly input my address! Luckily the lady at the corona property help. Smfh. NEVER using U-Haul again.✌
kevin cAlways fast and efficient
curtis rthe vehicle was a little dirty - floor mats and small debris in back of truck. vehicle gas tank was empty, check engine light on, told to put gas in and it would go away - it did not - returned to location - attendant check, cleared and sent me on my way - engine light came back on in 5 miles - stayed on the entire trip. The Radio did not work on AM or FM - unacceptable - nothing worse than hours of driving a loud vehicle and NO RADIO!!!
kenneth tRented a unit for 4+ years, not one problem. Thank you for keeping my items safe.
Renee R | Expérience généraleMore staff to accommodate long lines. Equipment was not clean or maintained and locking latch needed repair along with limiting mechanism when on fully raised tail gate/door
ALFREDO MMerci!
Jason RThanks to all the members, the guy at the front counter was efficient; in less than 10 minutes, the guy was helping two different customers simultaneously. Great customer services
Oscar RJesse was professional, knowledgeable, and efficient. Excellent service à la clientèle.
Sarah BFirst truck was completely empty of gas. And there was no battery in the vehicle to start it understand from the representatives there that the gas was siphoned out and stolen, so was the battery, will never use this site again. Second vehicle was not much better was not clean because they had to switch. The U-Haul representatives there were very helpful and apologized, but said that U-Haul said it was cheaper not to have security there than replace battery or fuel….
john hAucun
Paul PThe 2 employees there were extremely friendly and helped out alot.
Michael DWhen I returned the vehicle, it wasn’t really explained that what I have to do So I will recommend to put more information on return and explain to your customers that you should take the photo before you drop the key that was not clear until was late
EYAD HThe truck ran out of gas although meter showed 17 miles. Put 120$ would have gas it only gave me 80 miles. Then check engine light came on.
Janel Tthis is the 3rd or 4th time that we have rented a truck from Mid-Hill in Eastvale and this is teh 2nd time that they called me the day before or day of to send me to a different location. i am very unhappy
Isaiah MUhaul needs more staff. Please hire more people.
VONETTA M | Premières impressionsMy experience with this company at this location in Corona ,California has been excellent.
Esther A | Expérience généraleAndrew was very helpful and kind while we were moving in. Thank you so much!!
Paola W | Online Move InI would use it again.
GLORIA E | Expérience généraleRodolfo deserves a raise
ROJIN P | Premières impressionsThe BEST!!!
STACIE S | Expérience généraleThe cleaning lady is rude and always on her phone
Leanna Z | Expérience généraleJust the storage itself had no lights
RAMONA I | Expérience généraleAndrew and the staff were absolutely fabulous, they were great and accommodating!
William A | Expérience généraleThe manager that helped me was very nice thank you
Rosalind G | Expérience généraleThey were very helpful and accommodating. We had a great experience with the staff.
William A | Premières impressionsGreat Staff! Very Busy Location, But the Team did a great job managing the rush.
RAYNELL R | Premières impressionsJosh and Andrew were awesome. Very helpful and attentive.
JANA H | Expérience généraleGood people
Gonzalo V | Premières impressionsThe new manager had ego problem really changed my entire experience with uhaul. But not for the good.
Terri C | Expérience généraleVery helpful with all questions and service.
Paloma R | Premières impressionsMrs. Sherri was very helpful and informative.
Yanni P | Premières impressionsExcellent.
Esther A | Premières impressionsYes Andrew was Fantastic, I thank him for his patience. I really hate loosing my things but there is nothing I can do 梁 Thank You All once again ☮️
alta c | Expérience généraleThe staff is very helpful at this location. I appreciate the cleanliness and bug-free units. The temperature is kept comfortable. The hours are reasonable, but did need to come back the next day because they close earlier than I usually need, but that was a work-around I was able to do.
Adam S | Expérience généraleSHERRY! THANK YOU SOOOOOO MUCH I REALLY REALLY APPRECIATE YOU...YOU ARE TRULY AN AWESOME PERSON ❤️❤️❤️❤️AGAIN THANK YOU ..KEEP UP THE GREAT WORK AND ENERGY
ericka c | Expérience généraleI had a reservation to get a 6 x 10 x 10 storage unit so I went in to get it and it took three hours to get I had a trailer I was pulling that I had rented from Home Depot I didn’t make it back in time so they charge me another day because I was stuck in line trying to get my storage unit you guys were slow
Albert S | Premières impressionsThank for ur services ☺️
Karen C | Expérience généraleSherri, one of the staff here, is exceptional ! She has a special gift with people and knows her job well! Requesting promotion for her!
marcus h | Expérience généraleWhile transferring my things to my storage compartment I am under great suspicion that someone walked up and stole my Nintendo switch it's been missing since I first dropped my things off. This happened right outside the store's storage entrance which has cameras. This was the day I checked in and dropped off my U-Haul truck rental. So it was day time at the storage facility on the store grounds someone walked up and stole it out of the U-Haul truck on property grounds. I asked a store rep. If he can check the cameras for what actually happened that day. He said he would call.. never got a return call...
Peter E | Expérience généraleThank you God bless you all
Debra A | Premières impressionsTajh was extremely helpful and went out of his way to show me around and answer my questions.
Eric F | Premières impressionsGreat experience using this facility for over 4 years.
Chi-Kekah C | Expérience généraleThe manager Juan was super nice and helpful, I will be using this facility at a later date and referring my friends as well
Donna H | Online Move InConstantly the computers would be down and kids work there never answers the phone instead just sit around on their sale phone. I had a 50 dollar VIP voucher and the kid said the computer couldn't accept it at the moment ,he said that he could call corp and see if there was something to do about it but he didnt want to cause it was Sunday and they probably wouldn't answer anyways . I called and got someone on the phone within minutes. The corporate customer service manager then tried to call and they never could get them to answered either I had to go and tell the kids their boss was on the phone then they answered and only after speaking to her and their manager did they try to work something out then he told me they could only discount it 30 bucks unless he called someone to get it changed on the other end which I said call then so in the end they honoree the 50 dollar voucher but only after I did way more work then I should have had to do on my end . Also In the mix I had lost my key to my lock and knew how to drill the lock with out damaging anything to which I was told I'm not aloud and would need to pay a lock smith which is 170 -200 dollars . Just FYi your policy is bs when I went to drill the lock I was stopped so I called the police to which they were agrivated about even wasting time on this they told me and the workers at the uhaul that the lock was my property and so was what is in side the locker that it is unlawful to stop me from poping the lock myself . So in the end I popped it myself. This scar taxtic is crazy on uhaul side . So In the end all experience was terrible both on the Chicago uhaul side and even more on the riverside location . I have never been met with such horrible, lazy customer service. Theres a whole other experience listed on my file of when I moved in . I will say everyone I spoke to on the phone from corporate was very respectful and helpful never had an issue with them .there is so much wrong with the riverside location I am surprised they are allowed to used the uhaul name .
Charles G | Expérience généraleLine was a little long only problem.
James S | Premières impressionsThe lady at the facility was incredibly helpful and polite despite being so busy. She carries herself well and a great representative of the company. Here great spirits and positive vibes helps enhance the experience despite some long waits and processing time. Awesome experience.
Joseph C | Expérience généraleEmployee are not friendly and knowledgeable. Went to place spoke to lady ask her if I can pay my rent for February on the day I move out she said that's fine. End up charging me $15 late fees.
Nilesh S | Expérience généraleWORST EXPERIENCE! WOULD NEVER RECOMMEND! THIS STORE NEEDS TO BE HIGHLY REVIEWED. ONLY POSITIVE THING was Luis Calderon!. He was very friendly & has great customer service skills! He was wonderful.
Eric T | Expérience généraleGreat service
Elvira M | Expérience généraleNo problems with the facilities and staff.
Bryan M | Expérience généraleHATED the stairs
Bruce J | Expérience généraleWe had no problem the staff was very helpful
Lorrain W | Expérience généraleSuper helpful staff!
Dominique R | Expérience généraleCustomer service person Stephanie was quite nice. But, no down stairs units, no elevator, and at age 73 I have to climb stairs with my packages to get to my unit. I am schedule knee surgery in May.
Bruce J | Premières impressionsVery nice to work with
Laurie B | Expérience généraleVery secure, and was glad for the climate control option
roman s | Expérience généraleThank u 2 the employees & the president 4 helping evacuees of the holy fire. I live in lake Elsinore & was under mandatory evacuations & I had peace of mind that my stuff would be safe & not in my car
crystal d | Expérience généraleThe staff was very helpful. They were polite and effiecent.
Matt G | Expérience généraleGreat people
lee s | Expérience généraleNo comment
RALPH T | Expérience généraleGreat experience with these folks. Very professional and friendly as well as being very helpful.
BENJAMIN G | Expérience généraleJust want to thank the management and staff at Uhaul of Corona for always being so friendly every time i would go. I would of kept my unit but the drive from Hemet to corona wasn't working for me.
anthony v | Expérience générale