Évaluations des clients U-Haul Moving & Storage of Country Club

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Country Club

Cote générale :

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Mariam M. | Online Move In |
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Le client n'a pas laissé de commentaire.

William C.
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Brian Q.
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Le client n'a pas laissé de commentaire.

Terry R.
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Le client n'a pas laissé de commentaire.

ANGELINA M.
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Staff both days I was there was very professional and friendly and accommodating. Great experience

Geremy W.
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Le client n'a pas laissé de commentaire.

odillia A.
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Great location, dropping off truck and trailer was quick and easy!

Donald M.
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Le client n'a pas laissé de commentaire.

MICHELLE C.
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Le client n'a pas laissé de commentaire.

CHATZ R.
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Make sure you have the required dollies reserved in stock.

Nora M.
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Le client n'a pas laissé de commentaire.

Michael M.
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Gas was not accurate and the truck wasn't cleaned there were toys in the moms attic and the in cab console wasn't locked down and came open while driving the vehicle. The location and staff were excellent with their customer service.

dylan C.
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Le client n'a pas laissé de commentaire.

Gina A.
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Le client n'a pas laissé de commentaire.

GUY H. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Angela R.
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Le client n'a pas laissé de commentaire.

Thomas R.
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Nothing. Went greT

GEORGE O.
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Friendly and fast service

JESUS P.
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Easy to drop off vehicle. Thank you all.

Richard M.
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When we checked out, after we left we noticed attendant had double billed us for the 1/2 doz blankets. It was a hassle having to call back to get the credit. Couldn't reach the location directly and had to hold long time with 800 number.

Elizabeth B. | Premières impressions |
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Le client n'a pas laissé de commentaire.

FRANCISCO G.
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Excellent customer service!

Jacob A. | Expérience générale |
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Le client n'a pas laissé de commentaire.

josiah G.
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Le client n'a pas laissé de commentaire.

TAIQUITHA R. | Online Move In |
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The units did not have locks in them, but the front desk clerk gave me two. Was just a little inconvenient having to go there and wait... but it ended well. She was also nice enough to come spray for a spider.

Michael G. | Expérience générale |
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Excellent storage facilites and staff extremely helpful! Thank you!

Jared H. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Andrew L.
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Very nice office and yard. Great service!!!

nikki P.
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Le client n'a pas laissé de commentaire.

Stephen A.
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Le client n'a pas laissé de commentaire.

Stephen A.
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Le client n'a pas laissé de commentaire.

KENNETH J.
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Both reps on both days were very professional and courteous.

Rho Iota Omega Chapter A. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Stephanie T.
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Le client n'a pas laissé de commentaire.

KENNETH J.
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Le client n'a pas laissé de commentaire.

Mark D. | Expérience générale |
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Le client n'a pas laissé de commentaire.

RICKY-LEE R.
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Awesome love it

Keanu P.
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Worst experience. Pick up was easy no complaints there. But the drop off was terrible, was overcharged. Charged me for a 2 days rental and only had the vehicle for 1 day. Got a refund, but still have a pending transaction on my acct. on top of the charges I've already paid.

Shannon L.
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This truck had AC that only blew part of the time. I don't think the site knew before hand. Just wanting to document. It was HOT!!

Alexander M.
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Front desk representative Damian is great!

Bruce D.
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N/A

Harry K.
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Le client n'a pas laissé de commentaire.

Phillip H. | Premières impressions |
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Was not able to move into storage space (Covered Parking Area) rented due someone else parking equipment in space I had rented (Area YO61) had to move to area ( YO55)..

Luis G.
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Le client n'a pas laissé de commentaire.

Dora A.
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Le client n'a pas laissé de commentaire.

James T.
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Open on time, lady was called in to work on her only day off.

Erica S.
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Le client n'a pas laissé de commentaire.

Charles L.
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Le client n'a pas laissé de commentaire.

George M. | Expérience générale |
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Thank you so much for great service and so much more.

Brian P.
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All is well

CURTIS P.
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None

Keith P.
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Nothing, the gentleman was very courteous and had us in the road very quick.

DARREN C.
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Le client n'a pas laissé de commentaire.

Juan Daniel N. | Premières impressions |
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You need rental moving trucks with hydraulic lifts!

ILIANA O.
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Quick and easy process, friendly staff, overall very satisfied with this location.

Delma P. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Stephen H.
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Le client n'a pas laissé de commentaire.

Mario C.
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Le client n'a pas laissé de commentaire.

FERDINAND R.
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Le client n'a pas laissé de commentaire.

TRINH T.
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Le client n'a pas laissé de commentaire.

Makenzy K.
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No one was onsite upon arrival even though they said there were open. Had to wait on hold for 30 minutes with customer service for them to tell me he hadn't been showing up and they could do my contract over the phone. Very very unprofessional!!! Will not go back to this location.

Sarah N.
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They were amazing. They were very knowledgeable and made me feel comfortable with pulling a trailer for my first time. I would recommend them to anyone.

BRIAN F.
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Nothing. Customer service was excellent. He had me checked out and receipt in my email before i was done backing the trailer up into his requested drop off spot.

Cesar T. | Online Move In |
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Needs payment done and back wall installed

LEONARDO A.
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Great place to rent a truck. Wonderful people. Highly recommended

Tyann N. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Amanda H. | Online Move In |
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Have still not been able to access my unit. First time I went my code was denied. Note on office window saying they were out. Called customer service but did not have time for a 30-45 minute hold. Chatted online with customer service on Monday. Was only told someone would return my call. 2 days later and nothing. I’m paying for a storage unit I can’t even get in to.

CARMEN S.
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Le client n'a pas laissé de commentaire.

Dale Morelan T. | Premières impressions |
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We do have an issue with the left side of the roll down door. It seems to put in at the bottom, like its out of the track?? Maybe UHaul could check on that next time we are by there? Jacob was super helpful, he is the reason we came back to this facility. We actually moved 3 storages into 1. He's great!

TRAVIS H.
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Perhaps not rent trucks that are over 100k miles? Or keep them serviced better so that you don't strand customers on the side of the road for over 5 hours.

DANIEL G.
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Attendant was VERY personable and quick to have me on my way!!! Very much appreciated him!!!??????

Jen T. | Premières impressions |
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The front desk guy was so nice. I didn’t have to go inside (I have cancer) so my friend went in with all of my stuff and he let her. They didn’t have the one unit I thought I reserved but instead gave me 2 for the same price & size! My units were side by side and they unloaded easy! 10/10 would recommend to anyone looking for somewhere to store anything climate controlled!

John W. | Expérience générale |
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The storage units are very clean and well kept.

Rexana H.
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Good

JERRELL MARC M.
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Le client n'a pas laissé de commentaire.

DAVID H.
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Le client n'a pas laissé de commentaire.

CORNELIA V.
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Le client n'a pas laissé de commentaire.

BART P.
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Friendly representative. Helpful and honest. Best thing was it was supper fast to rent and really easy to return when store was closed. Will only use U-Haul when needing to haul. Thank you!!

Paula C. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Patrick M.
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Just absolutely phenomenal service and has the best customer service experience thank you again and again!

Wanda K.
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Make sure the trucks,, vans are clean inside before renting them out.. I've been with U-Haul since the 80s I love you guys and I'll continue to do business with you

jason d. | Premières impressions |
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Le client n'a pas laissé de commentaire.

BILLY G. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Janine K.
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Make the key drop box easy to find?

William F.
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Le client n'a pas laissé de commentaire.

Grace Lynn M. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Timothy O. | Premières impressions |
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The move in was great thanks to Sydney Perez, she was very helpful, professional, help out 110%.

randy r. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Randall R.
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U-Haul's website allows you to reserve an appliance dolly but none of the local facilities have them onsite. I absolutely needed one and ended up using a utility dolly with a ratchet strap. It worked but it wasn't the safest or best solution.

Juan L.
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Make sure to clean the trucks before is given to someone else

Daniel J.
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Amazing service. Jacob is the best! Very attentive and helpful. Professional and goes above and beyond.

Cavin Z. | Expérience générale |
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Originally had an electronic gate , due to expansion has not had secured entry for some time. Very satisfied with staff and facilities other than previously mentioned entry.

AJIBOLA A.
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Nothing,the manager was polite so nothing to add.

Tracy S.
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Le client n'a pas laissé de commentaire.

ANDREW D.
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Le client n'a pas laissé de commentaire.

Stephanie B.
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Le client n'a pas laissé de commentaire.

Joe M.
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Le client n'a pas laissé de commentaire.

Richard K.
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Employees were good to deal with on the return. They said they would take care of my concern of the tire on the trailer. I also called in to the billing department after I noticed that I didn't receive the 15% discount the lady on the phone told me I would get when I booked. The lady I was talking to couldn't find out at the time and said she would get back to me and has not. At this time I am unhappy the customer service

Raymond H.
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Great service all the way.

John A.
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Le client n'a pas laissé de commentaire.

Lindsey P.
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N/a

TREVOR Q. | Expérience générale |
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Excellent Excellent experience. Top of the line

Freddie R.
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Le client n'a pas laissé de commentaire.

Leticia S.
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Le client n'a pas laissé de commentaire.

KEVIN Y.
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The only problem i had was the ever-changing location for pick up. Once the pick up location was confirmed, the equipment was not accessible after hours (as requested for an after hour pick up via uhaul app). Huge inconvenience! Maybe Ill try Budget or Ryder next time!

Clifford S.
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Every thing was great. People in Odessa were very knowledgeable, helpful, and friendly.

Jessica I.
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Le client n'a pas laissé de commentaire.

Dwayne I.
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Le client n'a pas laissé de commentaire.

phyllis R.
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Le client n'a pas laissé de commentaire.

Brandon R.
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Keep up the good job

Rockie L. | Expérience générale |
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I will recommend your facility to anyone needing storage. I may even be back for a different unit. You are closer to my new home and took great care of us. Thank you

Tiffany G.
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The staff member who helped us was very helpful and attentive! As well as punctual! We will definitely visit this haul when needed in the future!

Jon-Paul L.
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Good communication, very clean , fast .good management

Sidney H.
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One tail light did not work, the other was dim, he had to replace the one not working, he should have changed both.

Nathalia M. | Premières impressions |
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Employees were RUDE, UNHELPFUL, and prices kept changing! Lots of problems

Madison W.
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Le client n'a pas laissé de commentaire.

Jim G.
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Le client n'a pas laissé de commentaire.

Paul H.
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Le client n'a pas laissé de commentaire.

Javier G.
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Le client n'a pas laissé de commentaire.

Angi S. | Premières impressions |
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Excellent!!

TRACY ALLEN L.
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The app for online returning of equipment did not work. It could not find my order.

Blake E.
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Thank you!

Lesa S.
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Le client n'a pas laissé de commentaire.

Marie B.
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Le client n'a pas laissé de commentaire.

Von D.
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Inside was dirty and had a slight cigarette smell. I was also not told about the change in pickup location.

General F.
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Easily the best uhaul experience ever!

Paul M.
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Jacob (owner) is the epitome of excellent customer service. Could not recommend him high enough. We had several things come up, and he handled all quickly and efficiently so we got the help we needed.

Gary P.
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Excellent customer service trailer was ready to go on time and was hooked up to my truck and on my way very wuick and professional. Returning was just as good unhooked trailer checked me in quick and professional again would highly recommend.

Scott S.
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Jacob, your employee is nothing less than a standout stellar employee for you guys. His can do attitude, cheerful helpful quick response work style sets this guy way apart from other Uhaul dealers in other states. 1st class all the way, thank you! I wish I had more people like Jacob working for me.

Antonio III Y.
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Le client n'a pas laissé de commentaire.

David R. | Premières impressions |
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Very good price and easy but if you live in California ufff go to Vegas, NV or different state and rent there you going to save a lot money

Eric Y. | Expérience générale |
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Highly recommend. Affordable and easy accessible

Serena M. | Expérience générale |
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The staff was always there to help me and I always felt my stuff was secure!

Molly C. | Expérience générale |
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Jacob was extremely knowledgeable and Helpful.

LUIS T. | Expérience générale |
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This storage facility has been a great place to store extra items over the past several years. I would gladly recommend it.

Sean G. | Expérience générale |
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This site has always had a professional and polite staff. Recommended!

Jose Antonio G. | Premières impressions |
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I would recommend this location the young man that helped us the day of our arrival went above and beyond providing an excellent costumer service. This company needs more employees like him. Thank

Zeke F. | Premières impressions |
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Kelly was amazing. I also had help at the Billy Hext location from Jacob. They both made this experience absolutely easy and actually enjoyable. Who enjoys moving. I did this time. Thank you both.

Jessica R. | Expérience générale |
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The guy up front was super helpful. He gave great service and met our need. Very professional.

Zachary f. | Expérience générale |
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Best storage unit and staff that I have used

David W. | Expérience générale |
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I stopped by around 3:30 on 5/17 and the guy at the front desk was everything you’d want in customer service. He went above and beyond and I would go back just to get his help if I wasn’t moving

Michael H. | Premières impressions |
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Jacob is always very professional and courteous! I like doing business with people like Jacob.

james c. | Expérience générale |
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Jacob was a pleasure to work with. Always helpful. Thanks Jacob..!

afram m. | Expérience générale |
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Beyond Perfect

Morgan D. | Premières impressions |
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Best Service that I have ever received from a Uhaul personnel. I will definitely recommend this place to my friends.

Aleshia B. | Expérience générale |
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The world needs 1million more Jacobs!!!! Thank you Jacob for excellent service!!! Keep doing what you do ; God and man will reward you!!!!!

AARON H. | Expérience générale |
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Jacob was amazing!!! He made everything simple and easy. Not only was he knowledgeable but he was super friendly and kind hearted. I will definitely be coming and seeing Jacob on my next move 10/10!!!

Shayla H. | Expérience générale |
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Perfect place to storage all our things! Very clean!

Magda E. | Expérience générale |
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Thank you very much

Myra A. | Expérience générale |
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The manager is extremely helpful and compassionate.

Steven S. | Expérience générale |
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Everything was good people that work there were great nice facility

David J. | Expérience générale |
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Efficient service.

Charles A. | Expérience générale |
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The people here are Awesome & very helpful, the facility is clean & on great condition & great location!! I have already recommended it to my son who moved his stuff from a storage in Midland to!!

Magda E. | Premières impressions |
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Excelent service !!!!!!! Very professional !!!!!!!!!!!!!

Yavette E. | Expérience générale |
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Wonderful experience with storage at the Country Club location. I received excellent customer service from the previous Manager, Doug and the excellent service continued in his absence.

Jason B. | Expérience générale |
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Jacob Meador was great. He made the whole process swift and painless. He has earned my future business.

Judith C. | Expérience générale |
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Excellent service, great staff!

Hannah H. | Expérience générale |
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Great staff, great location. Would recommend!

James P. | Expérience générale |
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Was an ok experience- not the best just ok - staff could use more training although nice had some issues

Kerry T. | Expérience générale |
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A OK

veronica m. | Expérience générale |
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Dameion was a great help. He friendly and a pleasure to work with.

Kelly T. | Expérience générale |
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Excellent staff! Helpful and very professional.

virginia b. | Expérience générale |
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The sales lady was rude and the truck was less then what I expected. I’ve rented trucks before from U-Haul and I was completely put back this time around.

William H. | Expérience générale |
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Damian Tavarez provided EXCELLENT customer service. He helped my family and myself during a very scary time due to what I would characterize as a mechanically dangerous 26' moving van.

jesus p. | Expérience générale |
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Very pleased with the overall experience with UHAUL! Will recommend to everyone!

Steven D. | Expérience générale |
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Great facility Doug did a great job. Made up for poor service at the midland wall street ihaul

Non reviews have been submitted for this location.

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