U-Haul: Évaluations des clients pour U-Haul Moving & Storage of Country Club, Odessa, TX

Samuel B. le 23/1/2021

Évaluation :

Le client n'a pas laissé de commentaire.

ahmed A. le 12/1/2021

Évaluation :

Le client n'a pas laissé de commentaire.

CHERYL G. le 10/1/2021

Évaluation :

Very friendly and great service!!

Alberto V. le 10/1/2021

Évaluation :

Le client n'a pas laissé de commentaire.

Jamie D. le 10/1/2021

Évaluation :

Wonderful and accommodating customer service

Ricky O. le 7/1/2021

Évaluation :

Good environment very clean building.

CHRISTOPHER R. le 4/1/2021

Évaluation :

BEAUTIFUL LOCATION. OUTSTANDING HELP WITH DROP OFF. Absolutely no problems with the trailer. Pulled beautifully. Thanks for being there.

MICHAEL O. le 2/1/2021

Évaluation :

Nice and friendly staff!

Mark B. le 28/12/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Saeid F. le 22/12/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Jesus V. le 21/12/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Amador U. le 15/12/2020

Évaluation :

Nothing you guys were great

Lynn V. | Premières impressions | le 13/12/2020

Évaluation :

The employees were helpful and very knowledgeable about the process and helped us make decisions on which storage unit best fit our needs. The process was seamless and we were pleasantly surprised by the ease and friendliness of the employees. We were also turning in a trailer at the same time and that process was easy as well. Thank you to everyone at U-Haul from California to Texas for making the move less stressful!

Anita H. le 2/12/2020

Évaluation :

Manager was over 2 hours late to work and I could not get my equipment. I had to pay movers to sit and wait on me and was delayed in my drive. Had to drive in the dark and rain getting to Austin area due to his tardiness. Would definitely not recommend the Billy Hext location.

Mariam M. | Online Move In | le 25/11/2020

Évaluation :

Le client n'a pas laissé de commentaire.

William C. le 20/11/2020

Évaluation :

.

Brian Q. le 12/11/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Terry R. le 7/11/2020

Évaluation :

Le client n'a pas laissé de commentaire.

ANGELINA M. le 7/11/2020

Évaluation :

Staff both days I was there was very professional and friendly and accommodating. Great experience

Geremy W. le 7/11/2020

Évaluation :

Le client n'a pas laissé de commentaire.

odillia A. le 6/11/2020

Évaluation :

Great location, dropping off truck and trailer was quick and easy!

Donald M. le 4/11/2020

Évaluation :

Le client n'a pas laissé de commentaire.

MICHELLE C. le 1/11/2020

Évaluation :

Le client n'a pas laissé de commentaire.

CHATZ R. le 1/11/2020

Évaluation :

Make sure you have the required dollies reserved in stock.

Nora M. le 30/10/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Michael M. le 28/10/2020

Évaluation :

Gas was not accurate and the truck wasn't cleaned there were toys in the moms attic and the in cab console wasn't locked down and came open while driving the vehicle. The location and staff were excellent with their customer service.

dylan C. le 27/10/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Gina A. le 26/10/2020

Évaluation :

Le client n'a pas laissé de commentaire.

GUY H. | Premières impressions | le 20/10/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Angela R. le 19/10/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Thomas R. le 19/10/2020

Évaluation :

Nothing. Went greT

GEORGE O. le 18/10/2020

Évaluation :

Friendly and fast service

JESUS P. le 14/10/2020

Évaluation :

Easy to drop off vehicle. Thank you all.

Richard M. le 11/10/2020

Évaluation :

When we checked out, after we left we noticed attendant had double billed us for the 1/2 doz blankets. It was a hassle having to call back to get the credit. Couldn't reach the location directly and had to hold long time with 800 number.

Elizabeth B. | Premières impressions | le 6/10/2020

Évaluation :

Le client n'a pas laissé de commentaire.

FRANCISCO G. le 29/9/2020

Évaluation :

Excellent customer service!

Jacob A. | Expérience générale | le 28/9/2020

Évaluation :

Le client n'a pas laissé de commentaire.

josiah G. le 27/9/2020

Évaluation :

Le client n'a pas laissé de commentaire.

TAIQUITHA R. | Online Move In | le 26/9/2020

Évaluation :

The units did not have locks in them, but the front desk clerk gave me two. Was just a little inconvenient having to go there and wait... but it ended well. She was also nice enough to come spray for a spider.

Michael G. | Expérience générale | le 26/9/2020

Évaluation :

Excellent storage facilites and staff extremely helpful! Thank you!

Jared H. | Expérience générale | le 24/9/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Andrew L. le 22/9/2020

Évaluation :

Very nice office and yard. Great service!!!

nikki P. le 14/9/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Stephen A. le 12/9/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Stephen A. le 12/9/2020

Évaluation :

Le client n'a pas laissé de commentaire.

KENNETH J. le 10/9/2020

Évaluation :

Both reps on both days were very professional and courteous.

Rho Iota Omega Chapter A. | Expérience générale | le 9/9/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Stephanie T. le 8/9/2020

Évaluation :

Le client n'a pas laissé de commentaire.

KENNETH J. le 8/9/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Mark D. | Expérience générale | le 6/9/2020

Évaluation :

Le client n'a pas laissé de commentaire.

RICKY-LEE R. le 5/9/2020

Évaluation :

Awesome love it

Keanu P. le 4/9/2020

Évaluation :

Worst experience. Pick up was easy no complaints there. But the drop off was terrible, was overcharged. Charged me for a 2 days rental and only had the vehicle for 1 day. Got a refund, but still have a pending transaction on my acct. on top of the charges I've already paid.

Shannon L. le 3/9/2020

Évaluation :

This truck had AC that only blew part of the time. I don't think the site knew before hand. Just wanting to document. It was HOT!!

Alexander M. le 1/9/2020

Évaluation :

Front desk representative Damian is great!

Bruce D. le 1/9/2020

Évaluation :

N/A

Harry K. le 31/8/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Phillip H. | Premières impressions | le 31/8/2020

Évaluation :

Was not able to move into storage space (Covered Parking Area) rented due someone else parking equipment in space I had rented (Area YO61) had to move to area ( YO55)..

Luis G. le 31/8/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Dora A. le 31/8/2020

Évaluation :

Le client n'a pas laissé de commentaire.

James T. le 29/8/2020

Évaluation :

Open on time, lady was called in to work on her only day off.

Erica S. le 25/8/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Charles L. le 25/8/2020

Évaluation :

Le client n'a pas laissé de commentaire.

George M. | Expérience générale | le 24/8/2020

Évaluation :

Thank you so much for great service and so much more.

Brian P. le 23/8/2020

Évaluation :

All is well

CURTIS P. le 23/8/2020

Évaluation :

None

Keith P. le 23/8/2020

Évaluation :

Nothing, the gentleman was very courteous and had us in the road very quick.

DARREN C. le 18/8/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Juan Daniel N. | Premières impressions | le 18/8/2020

Évaluation :

You need rental moving trucks with hydraulic lifts!

ILIANA O. le 18/8/2020

Évaluation :

Quick and easy process, friendly staff, overall very satisfied with this location.

Delma P. | Premières impressions | le 17/8/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Stephen H. le 17/8/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Mario C. le 14/8/2020

Évaluation :

Le client n'a pas laissé de commentaire.

FERDINAND R. le 5/8/2020

Évaluation :

Le client n'a pas laissé de commentaire.

TRINH T. le 2/8/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Makenzy K. le 2/8/2020

Évaluation :

No one was onsite upon arrival even though they said there were open. Had to wait on hold for 30 minutes with customer service for them to tell me he hadn't been showing up and they could do my contract over the phone. Very very unprofessional!!! Will not go back to this location.

Sarah N. le 1/8/2020

Évaluation :

They were amazing. They were very knowledgeable and made me feel comfortable with pulling a trailer for my first time. I would recommend them to anyone.

BRIAN F. le 31/7/2020

Évaluation :

Nothing. Customer service was excellent. He had me checked out and receipt in my email before i was done backing the trailer up into his requested drop off spot.

Cesar T. | Online Move In | le 30/7/2020

Évaluation :

Needs payment done and back wall installed

LEONARDO A. le 29/7/2020

Évaluation :

Great place to rent a truck. Wonderful people. Highly recommended

Stephanie T. | Premières impressions | le 29/7/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Amanda H. | Online Move In | le 29/7/2020

Évaluation :

Have still not been able to access my unit. First time I went my code was denied. Note on office window saying they were out. Called customer service but did not have time for a 30-45 minute hold. Chatted online with customer service on Monday. Was only told someone would return my call. 2 days later and nothing. I’m paying for a storage unit I can’t even get in to.

CARMEN S. le 29/7/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Dale Morelan T. | Premières impressions | le 27/7/2020

Évaluation :

We do have an issue with the left side of the roll down door. It seems to put in at the bottom, like its out of the track?? Maybe UHaul could check on that next time we are by there? Jacob was super helpful, he is the reason we came back to this facility. We actually moved 3 storages into 1. He's great!

TRAVIS H. le 27/7/2020

Évaluation :

Perhaps not rent trucks that are over 100k miles? Or keep them serviced better so that you don't strand customers on the side of the road for over 5 hours.

DANIEL G. le 26/7/2020

Évaluation :

Attendant was VERY personable and quick to have me on my way!!! Very much appreciated him!!!??????

Jen T. | Premières impressions | le 26/7/2020

Évaluation :

The front desk guy was so nice. I didn’t have to go inside (I have cancer) so my friend went in with all of my stuff and he let her. They didn’t have the one unit I thought I reserved but instead gave me 2 for the same price & size! My units were side by side and they unloaded easy! 10/10 would recommend to anyone looking for somewhere to store anything climate controlled!

John W. | Expérience générale | le 23/7/2020

Évaluation :

The storage units are very clean and well kept.

Rexana H. le 23/7/2020

Évaluation :

Good

JERRELL MARC M. le 22/7/2020

Évaluation :

Le client n'a pas laissé de commentaire.

DAVID H. le 22/7/2020

Évaluation :

Le client n'a pas laissé de commentaire.

CORNELIA V. le 14/7/2020

Évaluation :

Le client n'a pas laissé de commentaire.

BART P. le 14/7/2020

Évaluation :

Friendly representative. Helpful and honest. Best thing was it was supper fast to rent and really easy to return when store was closed. Will only use U-Haul when needing to haul. Thank you!!

Paula C. | Premières impressions | le 12/7/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Patrick M. le 1/7/2020

Évaluation :

Just absolutely phenomenal service and has the best customer service experience thank you again and again!

Wanda K. le 30/6/2020

Évaluation :

Make sure the trucks,, vans are clean inside before renting them out.. I've been with U-Haul since the 80s I love you guys and I'll continue to do business with you

jason d. | Premières impressions | le 29/6/2020

Évaluation :

Le client n'a pas laissé de commentaire.

BILLY G. | Premières impressions | le 28/6/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Janine K. le 27/6/2020

Évaluation :

Make the key drop box easy to find?

William F. le 27/6/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Grace Lynn M. | Premières impressions | le 26/6/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Timothy O. | Premières impressions | le 25/6/2020

Évaluation :

The move in was great thanks to Sydney Perez, she was very helpful, professional, help out 110%.

randy r. | Expérience générale | le 24/6/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Randall R. le 24/6/2020

Évaluation :

U-Haul's website allows you to reserve an appliance dolly but none of the local facilities have them onsite. I absolutely needed one and ended up using a utility dolly with a ratchet strap. It worked but it wasn't the safest or best solution.

Juan L. le 21/6/2020

Évaluation :

Make sure to clean the trucks before is given to someone else

Daniel J. le 17/6/2020

Évaluation :

Amazing service. Jacob is the best! Very attentive and helpful. Professional and goes above and beyond.

Cavin Z. | Expérience générale | le 14/6/2020

Évaluation :

Originally had an electronic gate , due to expansion has not had secured entry for some time. Very satisfied with staff and facilities other than previously mentioned entry.

AJIBOLA A. le 13/6/2020

Évaluation :

Nothing,the manager was polite so nothing to add.

Tracy S. le 6/6/2020

Évaluation :

Le client n'a pas laissé de commentaire.

ANDREW D. le 2/6/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Stephanie B. le 28/5/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Joe M. le 19/5/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Richard K. le 18/5/2020

Évaluation :

Employees were good to deal with on the return. They said they would take care of my concern of the tire on the trailer. I also called in to the billing department after I noticed that I didn't receive the 15% discount the lady on the phone told me I would get when I booked. The lady I was talking to couldn't find out at the time and said she would get back to me and has not. At this time I am unhappy the customer service

Raymond H. le 18/5/2020

Évaluation :

Great service all the way.

John A. le 16/5/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Lindsey P. le 2/5/2020

Évaluation :

N/a

TREVOR Q. | Expérience générale | le 1/5/2020

Évaluation :

Excellent Excellent experience. Top of the line

Freddie R. le 1/5/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Leticia S. le 28/4/2020

Évaluation :

Le client n'a pas laissé de commentaire.

KEVIN Y. le 28/4/2020

Évaluation :

The only problem i had was the ever-changing location for pick up. Once the pick up location was confirmed, the equipment was not accessible after hours (as requested for an after hour pick up via uhaul app). Huge inconvenience! Maybe Ill try Budget or Ryder next time!

Clifford S. le 28/4/2020

Évaluation :

Every thing was great. People in Odessa were very knowledgeable, helpful, and friendly.

Jessica I. le 27/4/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Dwayne I. le 27/4/2020

Évaluation :

Le client n'a pas laissé de commentaire.

phyllis R. le 26/4/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Brandon R. le 25/4/2020

Évaluation :

Keep up the good job

Rockie L. | Expérience générale | le 22/4/2020

Évaluation :

I will recommend your facility to anyone needing storage. I may even be back for a different unit. You are closer to my new home and took great care of us. Thank you

Tiffany G. le 19/4/2020

Évaluation :

The staff member who helped us was very helpful and attentive! As well as punctual! We will definitely visit this haul when needed in the future!

Jon-Paul L. le 8/4/2020

Évaluation :

Good communication, very clean , fast .good management

Sidney H. le 7/4/2020

Évaluation :

One tail light did not work, the other was dim, he had to replace the one not working, he should have changed both.

Nathalia M. | Premières impressions | le 7/4/2020

Évaluation :

Employees were RUDE, UNHELPFUL, and prices kept changing! Lots of problems

Madison W. le 1/4/2020

Évaluation :

Le client n'a pas laissé de commentaire.

Angi S. | Premières impressions | le 25/3/2020

Évaluation :

Excellent!!

David R. | Premières impressions | le 31/1/2020

Évaluation :

Very good price and easy but if you live in California ufff go to Vegas, NV or different state and rent there you going to save a lot money

Eric Y. | Expérience générale | le 30/9/2019

Évaluation :

Highly recommend. Affordable and easy accessible

Serena M. | Expérience générale | le 28/9/2019

Évaluation :

The staff was always there to help me and I always felt my stuff was secure!

Molly C. | Expérience générale | le 1/9/2019

Évaluation :

Jacob was extremely knowledgeable and Helpful.

LUIS T. | Expérience générale | le 26/8/2019

Évaluation :

This storage facility has been a great place to store extra items over the past several years. I would gladly recommend it.

Sean G. | Expérience générale | le 23/7/2019

Évaluation :

This site has always had a professional and polite staff. Recommended!

Jose Antonio G. | Premières impressions | le 6/7/2019

Évaluation :

I would recommend this location the young man that helped us the day of our arrival went above and beyond providing an excellent costumer service. This company needs more employees like him. Thank

Zeke F. | Premières impressions | le 3/7/2019

Évaluation :

Kelly was amazing. I also had help at the Billy Hext location from Jacob. They both made this experience absolutely easy and actually enjoyable. Who enjoys moving. I did this time. Thank you both.

Jessica R. | Expérience générale | le 11/6/2019

Évaluation :

The guy up front was super helpful. He gave great service and met our need. Very professional.

Zachary f. | Expérience générale | le 24/5/2019

Évaluation :

Best storage unit and staff that I have used

David W. | Expérience générale | le 18/5/2019

Évaluation :

I stopped by around 3:30 on 5/17 and the guy at the front desk was everything you’d want in customer service. He went above and beyond and I would go back just to get his help if I wasn’t moving

Michael H. | Premières impressions | le 15/5/2019

Évaluation :

Jacob is always very professional and courteous! I like doing business with people like Jacob.

james c. | Expérience générale | le 7/5/2019

Évaluation :

Jacob was a pleasure to work with. Always helpful. Thanks Jacob..!

afram m. | Expérience générale | le 25/4/2019

Évaluation :

Beyond Perfect

Morgan D. | Premières impressions | le 17/4/2019

Évaluation :

Best Service that I have ever received from a Uhaul personnel. I will definitely recommend this place to my friends.

Aleshia B. | Expérience générale | le 15/4/2019

Évaluation :

The world needs 1million more Jacobs!!!! Thank you Jacob for excellent service!!! Keep doing what you do ; God and man will reward you!!!!!

AARON H. | Expérience générale | le 10/2/2019

Évaluation :

Jacob was amazing!!! He made everything simple and easy. Not only was he knowledgeable but he was super friendly and kind hearted. I will definitely be coming and seeing Jacob on my next move 10/10!!!

Shayla H. | Expérience générale | le 3/2/2019

Évaluation :

Perfect place to storage all our things! Very clean!

Magda E. | Expérience générale | le 19/1/2019

Évaluation :

Thank you very much

Myra A. | Expérience générale | le 14/1/2019

Évaluation :

The manager is extremely helpful and compassionate.

Steven S. | Expérience générale | le 8/1/2019

Évaluation :

Everything was good people that work there were great nice facility

David J. | Expérience générale | le 7/1/2019

Évaluation :

Efficient service.

Charles A. | Expérience générale | le 4/1/2019

Évaluation :

The people here are Awesome & very helpful, the facility is clean & on great condition & great location!! I have already recommended it to my son who moved his stuff from a storage in Midland to!!

Magda E. | Premières impressions | le 23/12/2018

Évaluation :

Excelent service !!!!!!! Very professional !!!!!!!!!!!!!

Yavette E. | Expérience générale | le 21/11/2018

Évaluation :

Wonderful experience with storage at the Country Club location. I received excellent customer service from the previous Manager, Doug and the excellent service continued in his absence.

Jason B. | Expérience générale | le 16/11/2018

Évaluation :

Jacob Meador was great. He made the whole process swift and painless. He has earned my future business.

Judith C. | Expérience générale | le 31/10/2018

Évaluation :

Excellent service, great staff!

Hannah H. | Expérience générale | le 28/10/2018

Évaluation :

Great staff, great location. Would recommend!

James P. | Expérience générale | le 26/9/2018

Évaluation :

Was an ok experience- not the best just ok - staff could use more training although nice had some issues

Kerry T. | Expérience générale | le 31/8/2018

Évaluation :

A OK

veronica m. | Expérience générale | le 31/8/2018

Évaluation :

Dameion was a great help. He friendly and a pleasure to work with.

Kelly T. | Expérience générale | le 25/8/2018

Évaluation :

Excellent staff! Helpful and very professional.

virginia b. | Expérience générale | le 20/8/2018

Évaluation :

The sales lady was rude and the truck was less then what I expected. I’ve rented trucks before from U-Haul and I was completely put back this time around.

William H. | Expérience générale | le 19/7/2018

Évaluation :

Damian Tavarez provided EXCELLENT customer service. He helped my family and myself during a very scary time due to what I would characterize as a mechanically dangerous 26' moving van.

jesus p. | Expérience générale | le 12/6/2018

Évaluation :

Very pleased with the overall experience with UHAUL! Will recommend to everyone!

Steven D. | Expérience générale | le 14/5/2018

Évaluation :

Great facility Doug did a great job. Made up for poor service at the midland wall street ihaul

Évaluations des clients U-Haul Moving & Storage of Country Club

Témoignages des clients récents de U-Haul Moving & Storage of Country Club