Truck rental = awesome Fuel used estimates = not so accurate.Rick H.
Customer Reviews for U-Haul Moving & Storage of Crystal Lake
Pour nous contacter
Crystal Lake, IL 60014
(Northeast corner of Rt 14 & Rt 31)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
People that work here must really love their job they know how to treat customers always helping and always going above and beyond even though i have a uhaul location down the street from my home i drive 20 minutes to this store staff makes it worth the trip thanks uhaulJUAN P.
Le client n'a pas laissé de commentaire.LISA S.
Le client n'a pas laissé de commentaire.Curtis K.
Le client n'a pas laissé de commentaire.Heather S.
Great Service!Mike C.
Le client n'a pas laissé de commentaire.Dennis B.
There was a problem with the garage door opening. The manager phone number listed on the door was not available - called multiple times with no answer. I called the 800 Uhaul number and waited over 45 minutes. By this point I unloaded the Uhaul and had to drag all of my boxes from outside to the unit. I am not please with the customer service as there was no one to get a hold of. Will not be using again nor will I recommendedEfrain M.
I was very impressed with the staff the person that took care of me was extremely polite, very quick, I'm really took great care of me. I also did see the manager and he was also expecting great things from his people which is always good to see. Very very pleased with my visit both on the return and the pickupMichael B.
I had troubles with the self return app but called to make sure they had it.John W.
They put the contract under the WRONG email. Did not bother to confirm. Went in to figure out what was going on and why I didn't receive and confirmation the next day, all I saw was 5 associates, chatting. THERE WAS NO OTHER SOUL IN THE BUILDING. AND I STILL HAD TO WAIT 30 MINUTES BEFORE SOMEONE BOTHERED TO ASK IF I NEEDED ASSISTANCE. I work in customer service. Do better.marvin O.
Le client n'a pas laissé de commentaire.mark M.
Le client n'a pas laissé de commentaire.Dave B.
Nothing, Mitch was excellent in answering all my questions, being attentive and expeditious during my pick up and drop off!Daniel S.
Le client n'a pas laissé de commentaire.Thomas P.
Le client n'a pas laissé de commentaire.Kyle O.
Le client n'a pas laissé de commentaire.Mike E.
Le client n'a pas laissé de commentaire.ron C.
Workers smelled of marijuana and acted stonedken C.
Le client n'a pas laissé de commentaire.Nancy H.
Le client n'a pas laissé de commentaire.Thomas P.
You guys always do a great job. Paul, thank you for providing Exceptional service every time.MITCHELL S.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.Constance C.
Le client n'a pas laissé de commentaire.Michael O.
Le client n'a pas laissé de commentaire.CHRISTOPHER B.
When I returned the truck, I said the to guy that a smoker must have had it a while. He laughed at me and said " it is hard to controll that" Made me feel like a fool!WAYNE R.
Le client n'a pas laissé de commentaire.morry L.
None. Will use you againSteve R.
Customer service is always professional, courteous and efficient at this U-Haul location.Enviro D.
Le client n'a pas laissé de commentaire.Thomas B.
Le client n'a pas laissé de commentaire.Mohsen H.
new wiper bladesRobert S.
Le client n'a pas laissé de commentaire.Thomas P.
Friendly service!Jeffery F.
Le client n'a pas laissé de commentaire.Amy D.
Le client n'a pas laissé de commentaire.Jan M.
Le client n'a pas laissé de commentaire.Nathan T.
Le client n'a pas laissé de commentaire.Kent G.
Le client n'a pas laissé de commentaire.Susan S.
Great customer service. Easy in and out.Robert F.
Le client n'a pas laissé de commentaire.Joshua F.
Le client n'a pas laissé de commentaire.Lisa C.
The employees were very professional and went out of their way to help. I was impressed with their knowledge. Je les recommande fortement.Stephen B.
Le client n'a pas laissé de commentaire.James H.
Le client n'a pas laissé de commentaire.Matt D.
This location is the best. Rent from them often and are always fast and friendly. Store manager is awesome as well. Hassle free and always a positive experience at this location.JOHNATHAN S.
Trailer in good condition, clean. The techs swapped the trailer cable that was frayed, so I appreciate the attention to safety.Andre C.
Excellent experience. I was in and out both on the pick up and return within a few minutes. I haven't rented a U-Haul in some time and was extremely surprised at how comfortable the drive was. I will be renting from this location again.Susan H.
Made it easy-to-use the guys were great👍ken K.
Kudos for a painless experience. Would be wonderful if insurance coverage can be offered on the vans and not just the trucks. ThanksJaideep M.
Le client n'a pas laissé de commentaire.Paul L.
Le client n'a pas laissé de commentaire.Phil L.
Le client n'a pas laissé de commentaire.Gray D.
Le client n'a pas laissé de commentaire.Robert D.
Very friendlyBrian M.
Le client n'a pas laissé de commentaire.Doug V.
Le client n'a pas laissé de commentaire.MARK A.
We booked online and input all our information. We had to drive 30 minutes away from the location we chose and when they called they didn't specify we need to have the vehicle we were towing with. So we had to drive there twice. Then we had to re-input all of the information we already did online, including drop off location and credit card. It was definitely more of a hassle than it should have been.Patrick M.
Le client n'a pas laissé de commentaire.Mark B.
Lower your cost per mile charges. Why do I have to pay and environmental fee just to drive a vehicle, get rid of it.GARY O.
Le client n'a pas laissé de commentaire.Dave K.
Le client n'a pas laissé de commentaire.Brian O.
I haven't received my credit card receipt-via email... This location was open and manned despite being Easter Sunday. You rock!Teresa T.
Can't believe almost $400 for a small trailer if not brought back to the same place. Wasn't told that on the phone. That's how they get you online have $40 by trailer.Anna S.
Just keep it up, everything was good, Thank youMUSA J.
Le client n'a pas laissé de commentaire.Ronald P.
Le client n'a pas laissé de commentaire.Tyrone J.
Nothing, customer service was excellent, truck was clean and ready to go, very good experience.Phillip J.
Manager of location goes above and beyond to make sure the transaction is smooth and seemless. Honestly this location because of the manager had been the best location I have rented from and will continue to do so. Having rented from many locations over the last few years this one is by far the best.JOHNATHAN S.
I returned after hours. My phone wouldn't give access to the location. It took me a half hour to figure out the problem. I would like to suggest an alternative to only allowing a return with gps location. Maybe allowing a store number or street address to show where the unit is being returned.SCOTT H.
Better signs at location for entrance to locationPeter M.
When I got the truck, the inside of the storage part was dirty. They just handed me the keys and that was it. Said the trucks outside. My first time driving s truck like that and they didn't even go over anything with me. Employees not very friendly . When brought the truck back they went over it thoroughly but didn't do it before I took it .Cate B.
Thank u!Jared R.
Very professional and heldfulLaura C.
Always a fast, friendly & efficient rental experience at this storeRobert H.
The experience was great, quick and easy. Very knowledgeable staff!Christopher G.
Easy location to return vehicle. Great it could be done in an outside return lane.Jeffrey S.
Le client n'a pas laissé de commentaire.Dwayne D.
I dis a self check in and it took a hour. You couldn't locate my phone. I was on hold with customer service for 20 minutes. The lock for my key wouldn't unlockJim F.
Le client n'a pas laissé de commentaire.Stephen P.
Le client n'a pas laissé de commentaire.Chris F.
Truck need some mechanical work.Tonya L.
Le client n'a pas laissé de commentaire.Leo F H.
I made a 2 days reservation because I knew I would be over 24 hours, and the customer service person (phone) said, if I return is sooner, like 26 hours, which was about what it was, or maybe even closer to 24 hours, then I would be credited for whatever time I didn't use. When I dropped it off, I was told I had paid for 48 hours, and would not be getting a credit. I think this is bogus and I should be given a credit. Or the customer service person should have said it would be better for me to rent it for 24 and just pay the hour or two over. Please refund the difference. My reference number is 29695994. MerciMargaret Z.
Le client n'a pas laissé de commentaire.Mark B.
Unfortunately I lost the keys to my lock and UHaul was unable to help me get it open. Now I know you use someone because you remove locks when people fall behind in their monthly pau\yments so why couldn't that person be recommended. When I asked I was told to look up a locksmith on Google.. As big as UHaul is, this lack of service is disgraceful!Joanne L. | Expérience générale
Still waiting for my email receipt....Amber N.
I am still waiting for my emailed receipt! Returned trailer Sunday and truck on Monday. Check in got messed up on your computer system. Had to drive over Tuesday to get it fixed. Still waiting for my email receipt. â˜¹ï¸Amber N.
Le client n'a pas laissé de commentaire.Elaine G.
Le client n'a pas laissé de commentaire.Gary D.
Le client n'a pas laissé de commentaire.Leticia D. | Expérience générale
Hire people who are less grouchy!!!Manouchehr B.
Le client n'a pas laissé de commentaire.Vincent E.
Close to a brand new van. Employees were helpful and friendly.Stuart L.
Le client n'a pas laissé de commentaire.James O.
Le client n'a pas laissé de commentaire.Emerson T.
Our Roadside Case Reference number is #2330480. We were left on the side of an extremely busy interstate for over 7 hours endangering our SAFETY. We had contacted Uhaul numerous times asking for assistance. We received numerous texts with incorrect timeframes, information, rude responses on call and misleading updates. Highway patrol finally had to tow us after we were told by a manager at Uhaul roadside, there's 'no magic wand' and hung up in our faces. What we went through over the weekend is absolutely inexcusable and was the worst experience we've had with any moving/truck rental company in our lives.Kartik S.
I found the videos on packing the containers very helpful. I didn't see tips on using the d rings inside the containers to secure the loaf (might have just missed it). But I used straps and rope, and all our stuff arrived undamaged.william G.
Very friendly, helpful, and professional. 10/10Raymond M.
Le client n'a pas laissé de commentaire.Tom K. | Expérience générale
Le client n'a pas laissé de commentaire.Tanya M. | Premières impressions
Le client n'a pas laissé de commentaire.Justin F. | Premières impressions
Le client n'a pas laissé de commentaire.Alexander L. | Expérience générale
Awesome Dudes !!!Edward W. | Premières impressions
Le client n'a pas laissé de commentaire.JOHN D. | Expérience générale
Being forced to pay a rate above what is advertised on your board is unfair.Miriam M. | Premières impressions
After renting a UHAUL truck we got a FREE month of storage! Wow! What a big help this was! Merci.Pam H. | Expérience générale
Le client n'a pas laissé de commentaire.Janet S. | Premières impressions
Excellent service, very polite staff!HOPE K. | Premières impressions
Convenient, clean and great staff.JOHN H. | Expérience générale
S.O.TINA R. | Expérience générale
Le client n'a pas laissé de commentaire.Mark D. | Expérience générale
Le client n'a pas laissé de commentaire.Pam H. | Premières impressions
Le client n'a pas laissé de commentaire.Alexander L. | Premières impressions
Le client n'a pas laissé de commentaire.JEFFREY L. | Expérience générale
Le client n'a pas laissé de commentaire.Frank R. | Online Move In
Le client n'a pas laissé de commentaire.Rosa P. | Expérience générale
Le client n'a pas laissé de commentaire.JOHn D. | Expérience générale
Le client n'a pas laissé de commentaire.CAROL D. | Expérience générale
Le client n'a pas laissé de commentaire.Charles D. | Expérience générale
Le client n'a pas laissé de commentaire.Phoenix P. | Expérience générale
Le client n'a pas laissé de commentaire.Brenda N. | Expérience générale
I really appreciate the complimentary push carts that was life saving. Thank you. All I need to do is find out how I get my 1st month rental free saw it tried to add on my account and gave me error. Will call during the week not worried everyone was helpful and kindNari C. | Online Move In
Le client n'a pas laissé de commentaire.Charles D. | Premières impressions
Le client n'a pas laissé de commentaire.Mark C. | Premières impressions
Didn’t really realize how steep the stairs to my second story unit are but everything else was good, staff was wondering!Kayla W. | Premières impressions
Le client n'a pas laissé de commentaire.Pamela C. | Premières impressions
We were very happy with our experience.chris m. | Expérience générale
Very nice employees. Always helpful.Cassandra C. | Expérience générale
Le client n'a pas laissé de commentaire.Tim M. | Expérience générale
Le client n'a pas laissé de commentaire.Dave A. | Expérience générale
Le client n'a pas laissé de commentaire.Rita A. | Expérience générale
Le client n'a pas laissé de commentaire.Mushtaq D. | Expérience générale
Le client n'a pas laissé de commentaire.James W. | Online Move In
Le client n'a pas laissé de commentaire.Joyce C. | Online Move In
Le client n'a pas laissé de commentaire.Yimi M. | Expérience générale
Le client n'a pas laissé de commentaire.KRISTEN D. | Expérience générale
Amazing staff 10 out of 10 would rent againJoslyn C. | Premières impressions
Le client n'a pas laissé de commentaire.DAVE W. | Expérience générale
Le client n'a pas laissé de commentaire.cathy p. | Expérience générale
Very hard to get a hold of if you do not have a computer no one calls you back or answers the phone. Wait time is ridiculousCraig P. | Expérience générale
The service was perfect every time we visited or had questions. Fast, friendly and efficient. Great facility. Always felt safe and never had a worry!!Scott V. | Expérience générale
Le client n'a pas laissé de commentaire.CAROL D. | Premières impressions
Le client n'a pas laissé de commentaire.Daniel W. | Expérience générale
Le client n'a pas laissé de commentaire.John S. | Expérience générale
Check in was a breezeTINA R. | Premières impressions
Le client n'a pas laissé de commentaire.Fabiola L. | Premières impressions
Le client n'a pas laissé de commentaire.MEREDITH S. | Premières impressions
Crystal Lake UHaul is phenomenal! Paul and his staff have taken good care of me for 18 years. I'm in Sales and frequently receive packages. They were put away quickly and with care. I'm only leaving as my company will no longer pay for storage. Ten stars!!TAMMY S. | Expérience générale
Le client n'a pas laissé de commentaire.Craig P. | Premières impressions
Everyone was very nice and helpful. I couldn't believe how everything was so clean and easy to get to. I definitely would recommend Uhaul!Tracey M. | Expérience générale
Le client n'a pas laissé de commentaire.Mike d. | Expérience générale
Le client n'a pas laissé de commentaire.DAVE W. | Premières impressions
Very nice staff plus one of the most secure place i have ever stored in and in todays world that gives me peace of mind...Peter T. | Premières impressions
Le client n'a pas laissé de commentaire.Christina T. | Expérience générale
Le client n'a pas laissé de commentaire.Peggy C. | Premières impressions
Le client n'a pas laissé de commentaire.Constance s. | Expérience générale
Le client n'a pas laissé de commentaire.Sean B. | Expérience générale
Le client n'a pas laissé de commentaire.Rebecca D. | Online Move In
Awesome servicePaul T. | Premières impressions
All of the employees were friendly and helpful. The facility was well-maintained. I would definitely come back if I have storage needs in the future.Steve P. | Expérience générale
Staff were friendly, helpful, and efficient. Always a smile and asking if there was anything I needed from U-Haul. Efficient check out and return of weekly truck rental for Environmental Defenders (still using).JOHN M. | Expérience générale
Le client n'a pas laissé de commentaire.Julie J. | Premières impressions
Le client n'a pas laissé de commentaire.Ed P. | Premières impressions
There is a strong mold smellTeresa K. | Premières impressions
No issues. Average service. Came in and was able to get what I needed done and get out.Paul H. | Premières impressions
Le client n'a pas laissé de commentaire.Gary K. | Expérience générale
Scheduling was very unorganized. My truck was not available at the time or location I was told. Storage unit was not the correct size either. Had to call and get a storage unit from a different place. Very stressful to deal with on moving day.Garren R. | Premières impressions
Le client n'a pas laissé de commentaire.Kelly B. | Premières impressions
Le client n'a pas laissé de commentaire.Valerie E. | Online Move In
Great place to store your items. safe, clean and great staffdebra p. | Premières impressions
Fabulous staff, super helpful, great explanations. Loved the tour and advice. Truly a great experience!Scott V. | Premières impressions
Le client n'a pas laissé de commentaire.Matt H. | Premières impressions
Le client n'a pas laissé de commentaire.Sarah D. | Premières impressions
Le client n'a pas laissé de commentaire.deborah r. | Premières impressions
The employees at the Crystal Lake facility are in my opinion above Excellent.Donald L. | Expérience générale
Le client n'a pas laissé de commentaire.Suzanne C. | Expérience générale
Everything was great - the only thing that would have been nice would have been access to load / unload from another side of the facility. Had a long walk to get to our storage unit.Joseph C. | Expérience générale
Helpful employees and a well maintained facility with convenient access to the storage units. Price is comparable with other storage companies.Nick T. | Premières impressions
The dock is all the way on the opposite side of where my storage locker is. It would have been nice if there was access to that side of the building. A full 26' truck with 2 or 3 people takes hours to unload and walk back and forth. Plus it takes up 1 of only 2 spaces on the dock which denies others from its use. Otherwise a very nice setup.Gregory S. | Premières impressions
Le client n'a pas laissé de commentaire.Sharon M. | Expérience générale
Le client n'a pas laissé de commentaire.Bruce L. | Expérience générale
Le client n'a pas laissé de commentaire.gina c. | Expérience générale
Le client n'a pas laissé de commentaire.ANNE H. | Expérience générale
Storage unit was clean easy to get to, and nice to have the carts available for moving stuff.JAMES H. | Expérience générale
We were extremely Impressed with this facility in Crystal Lake from the time first walked in to the last minute we walked to finalize our unit was ready for someone else! Your staff was friendly, informative and extremely courteous. We would highly recommend this facility to anyone we know.Steve W. | Expérience générale
Le client n'a pas laissé de commentaire.Carole J. | Expérience générale
The application process was awkward in that when done on my iPad I didn't know the drivers license pictures had been saved. Once I figured that out it was an easy process.Thomas L. | Online Move In
Never a problem, clean, secure, used storage for almost a year in our preparation to move. Will rent a storage unit again in our new state and location. Thanks UhaulJEFFREY G. | Expérience générale
Although the Crystal lake facility has been a staple in the community for decades, the storage rates and convenience are losing to the competition.Kevin L. | Expérience générale
Le client n'a pas laissé de commentaire.Lois H. | Expérience générale
Well run facility in Crystal Lake. Our truck rental could have been better but not due to service. The truck was not in good condition, could only go 30 mph when loaded and hot (it was 90F), and would pop out of gear. But again, the service was great and consistent.Robert G. | Online Move In
Le client n'a pas laissé de commentaire.Virgil D. | Expérience générale
Very nice guy who helped me, facility is extremely clean and everything was well organized. Nice job!Andrew V. | Premières impressions
Le client n'a pas laissé de commentaire.matt s. | Premières impressions
Le client n'a pas laissé de commentaire.Napoleon D. | Premières impressions
Le client n'a pas laissé de commentaire.Kerry S. | Expérience générale
Everything was as described by the Great Employees at Uhaul. Site was Clean, Safe, Secure, had many rolling platforms for easy load, was able to back the truck(s) up to the loading dock for easy loading/unloading. Can't ask for more.Randy M. | Expérience générale
Le client n'a pas laissé de commentaire.Ronald L. | Expérience générale
Had this unit for over a year. Never once had a problem. Even when my bank card expired. Didn't even realized it, they where nice enough to wave any fees ,for my error. Always have had a great experience with the staff and facilities at the Crystal Lake office.ANNETE H. | Expérience générale
Thank you for providing a clean comfortable storage solution. We always felt safe at your facility as well.Mark R. | Expérience générale
Le client n'a pas laissé de commentaire.Ewelina G. | Expérience générale
Le client n'a pas laissé de commentaire.Timothy S. | Expérience générale
Le client n'a pas laissé de commentaire.Eric S. | Expérience générale
The manager Paul Sarantopoulos really went out of his way to help keep me there as a long term tenant. I appreciate his helpfulness! I also rented trucks there several times and was very pleased with the service!Dale L. | Expérience générale
This is an exceptional facility with a great on site manager and great support staff. I recommend the the Crystal Lake facility. George Sachs :)GEORGE S. | Expérience générale
Very clean and lit up well. Just a little pricey for me.Rande K. | Expérience générale
Service was outstanding.Personal were professional and very helpful helpfulGina H. | Premières impressions
Used them for 2 months while moving houses they we're absolutely wonderful and very helpful customer service.Julie L. | Expérience générale
ThanksMICHALINE S. | Expérience générale
No complaints except that I was surprised that the furniture and boxes I took out of the facility have a strong musty smell.. Would like to know how to get that out of leather and wood.ERSEL S. | Expérience générale
Perfect solution to my storage problem 👍Paul N. | Expérience générale
Happy with services provided.Scott O. | Expérience générale
Rented 2 units 10x10 and 5x5. Needed a moving truck to load units as well as move across the country but no Uhaul loyalty discounts so I used competitors truck and storage units in new state.kyle h. | Expérience générale
Mercidaniel n. | Expérience générale
Awesome staff, super helpful and professionalThomas K. | Expérience générale
nonCherie s. | Expérience générale
Perfect place to hold our furniture while we moved.Martin O. | Expérience générale
My overall experience was very good. What I disliked was the constant increase in fees as U-Haul continued to expand and add more units.LAURA W. | Expérience générale
Very professional operationPaul N. | Premières impressions
My belongings were well protected. Staff was friendly and helpfulHeather D. | Expérience générale
I'm unhappy to hear uhaul does not prorate rentals of their storage units. Staff was very rude about my question. No thank you for my 8 year patronage either.SHERRY G. | Expérience générale
Professional team Thank youRamona T. | Premières impressions
This location, the staff, and the ease of access to the storage units are just some of the reasons I use this UHaul location. I have, and continue to, recommend this business to others.valerie e. | Expérience générale
Your website does not work well. I updated my address and email at least a half dozen times, and each time it returned to my original (and now outdated) information. Someone from IT needs to correct.SCOTT H. | Expérience générale
Agent was very helpful and friendly.Christopher B. | Premières impressions
Very helpful and kind employees. Answered all my questions and took time to explain everything.Janet V. | Expérience générale
Fantastic facility and great personnel. The service we received was excellent!Alex m. | Premières impressions
Nice facility and the last rental we were able to get a trailer. Storage was okay but easy to access. Charged for a full 30 days even though we were out after first 2 days of the month.DAVE J. | Expérience générale
Staff & service was great. Suggestion: be up-front regarding "required" insurance. I was sold on the 5x5x5 @ 5,99 per month which turned into about 13 once my information was taken = ungroovy.Ronald S. | Premières impressions
Very helpful staff, was able to rent a unit for 13,66 a month with their insurance. Only needed it for 2 months and when I cleaned out my unit the staff was very appreciative that it was clean.Richard G. | Expérience générale
Very happy with the convenienceJudith H. | Expérience générale
Excellent service à la clientèle. Clean and secured storage space.Stephanie D. | Premières impressions
Like the staff. Easy to work with.MARIE G. | Expérience générale
Our Young Sales Person was excellant!Sandra W. | Premières impressions
Le service a été excellent.Matthew E. | Premières impressions
I just wish I could access until 9pmLauren P. | Expérience générale
Everyone was very helpful and courteous.Susan M. | Premières impressions
Austin was very knowledgeable and helpful, both over the phone and in person.susan D. | Premières impressions
Courteous, efficient, honest employees. Where do you find such Dedicated people? Obetty h. | Expérience générale
Personnel was very friendly & helpful. We were in and out quickly and well informed. One of the most pleasant businesses I have worked with in a long while. Keep up the great work!Constance s. | Premières impressions
I've appreciated that the storage was inside & climate controlled. I didn't have any issues in the time I used their facility.STEPHANIE L. | Expérience générale
Chris, the traveling manager, and Will and Austin were all wonderful. They changed a lock and made my move-in very comfortable.betty h. | Premières impressions
Extremely flawless care. Personable service. Helped to keep cost downHeather D. | Premières impressions
I could not be more pleased with the service I received. Each of the staff was friendly and professional. They were patient and took the time to help take care of what we needed. V. HardyVirginia H. | Expérience générale
Excellent, knowledgeable, and friendly serviceHeather D. | Expérience générale
Stored our stuff for about 5 months. Everything was great.Brian M. | Expérience générale
ThanksMichael Y. | Expérience générale
Everything went smoothly. The employees were friendly & helpful. Je les recommanderais sans hésiter!Jeff D. | Expérience générale
Satisfied.Benjamin M. | Expérience générale
I cannot recommend this facility enough! The staff was extremely accommodating and professional. They signed for tons of packages for me and perfectly organized them into the 10x10 unit. So grateful!Natalie Z. | Expérience générale
Excellent facility with a very helpful staffJeffrey H. | Expérience générale
Merci.Martin C. | Expérience générale
great place and peopleMICHAEL R. | Expérience générale
Staff went the extra mile to be helpful. Even outside of normal operating hours. Alleviated a lot of stress inherent in movingCarol M. | Expérience générale
xxxxxxxGlenn S. | Expérience générale
Excellent service!!Jimmy T. | Expérience générale
I was and have been a customer for around 8 years having a storage unite or renting trucks. Always clean and in good condition. Your staff was very nice and took there time to explain every optionmichael e. | Expérience générale
I booked a climate control 10 x 10 unit for 10/27 I was told that there wasn't any they would give me 2 5x5 units. Really?!! You will give me less not upgrade for YOUR inadequate system$45/mo moreJulyn P. | Réservation
Merci.PAUL K. | Réservation
No CommentsMARY A. | Expérience générale
Paul was spitting chewing tobacco in a jar at the counter while helping me. Gross and unprofessional.Karla S. | Réservation
a well run facility. the staff was always helpful and understandingTERRY E. | Expérience générale
The only issue I have with the process is I was charged on 9/7 and moved out and returned the empty container on 9/8 and they would not prorate any of the monthly expense. This is a terrible policy.Heidi H. | Expérience générale
I called U-haul by telephone more than a week ago and changed the move dates. I will not be moving in until 8/25.Kurt S. | Réservation
First experience was a great one, facility was just what was neededfrank c. | Expérience générale
Very poor customer service. Will not be coming back nor recommending this location to anyone.Nikki T. | Expérience générale
The employee who showed us around and made a reservation was just great. Unfortunately our plans have changed so I will call & cancel. Cecil FCecil F. | Réservation
Super accommodating. Great staff.Desiree S. | Expérience générale
The storage units are clean and the staff was friendly and professional. Very good experience.Debra B. | Expérience générale
The U-Haul staff was very helpful and courteous. My storage space and the entire facility was clean and secure.Thomas P. | Expérience générale
I was a client for over 9 years! I was always pleased with the UHaul of Crystal Lake facility and its staff.DAVID B. | Expérience générale
Closing time of 7 PM should be extended to 8 PMsteve k. | Expérience générale
We had a storage unit for just under 2 years. Everything was secure & climate controlled which we needed since we were storing a bunch of appliances. Rates were reasonable and staff helpful when neeKELLY W. | Expérience générale
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Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!