Customer Reviews for U-Haul Moving & Storage of Cumming

2 293 évaluations

3060 Keith Bridge Rd   Cumming, GA 30041
(1 Mile East of Hwy 400 behind strip mall)

(770) 888-6155

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(770) 888-6155

3060 Keith Bridge Rd
Cumming, GA 30041
(1 Mile East of Hwy 400 behind strip mall)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK P. 
Évaluation :
5

Smooth and easy experience! I wish every uhaul visit was this quick and simple.

JASON R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jennifer P. 
Évaluation :
5

Elsa Goode Is absolutely wonderful! Great group great team at this location. Love them all so very much they are so caring and helpful. Merci!

Kevin M. 
Évaluation :
5

Elshia Goode And this group is so wonderful! Thank you Kevin!

Kevin M. 
Évaluation :
5

Kyle was super friendly and very helpful

Phillip S. 
Évaluation :
4

Very helpful people working here - from our phone call with questions to the pickup.

Chris T. 
Évaluation :
5

Dispatch agent was fantastic, very friendly and professional, and answered all of my questions.

John P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathryn V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott B. 
Évaluation :
3

The truck needed tire maintenance and was not accurately depicted in the approval pictures at pick up. Had scratches all over. It took 5 minutes for the attendant to show up at the desk. The checkout was very smooth.

Kim B. 
Évaluation :
5

Very helpful and friendly service

Abigail K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM H. 
Évaluation :
5

Well I had a reservation at another location and they were not sure if they would b able to accommodate me with a truck even after I had a reservation 1 month in advance saying they were not sure that the truck they had for me would b back at their location for pick up which I thought was bad business so what good is a reservation then. Then from there on it just became stupid how they ran their business, so I found another location who guaranteed me a truck and because of this stupid business practice I would use the location in Cumming ga but never at the buckhead location. Uhaul needs to figure out how to run their business so because of this I would never use any other location. Cumming location I give an A Buckhead location I give an F HORRIBLE BUSINESS

gerald C. 
Évaluation :
5

The associates made this an easy experience from signing in for payment to returning the equipment.

Steven M. 
Évaluation :
5

The staff was very friendly and helpful. They had my equipment upfront and ready to go. Overall a great experience.

Steven R. 
Évaluation :
5

Both of the the representatives were first class.

Michael H. 
Évaluation :
1

I have used this location few times in the past, but this time not really good. They charged me for gas/fuel even the van was brought with extra fuel ⛽️ than it was at pick-up.

Amar H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexandria D. 
Évaluation :
5

Awesome team

Don B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bob D. 
Évaluation :
5

Staff was very helpful

Patricia F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Edgardo V. 
Évaluation :
5

Demont and Kyle were very helpful and went above and beyond for our one way multi state move. Very professional and great customer service! Merci.

Christopher B. 
Évaluation :
5

Both the employees and the location owner were nice and very helpful.

Bill S. 
Évaluation :
5

Deanne Hitchcock Is so fast and so efficient and pleasant to deal with. De Mon manager here is awesome every associate here is awesome. Thanks guys! Enjoy this location very much as always renting here for business.

Kevin M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila C. 
Évaluation :
5

Dropped off after hours. The app instructions were straight forward and an easy process.

Adam T. 
Évaluation :
5

Rien

Debra H. 
Évaluation :
3

Returned after hours so had no interaction to rate

CRAIG S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRACY W. 
Évaluation :
5

Have the agent review the operations of the van noting damages.

Donna B. 
Évaluation :
5

Excellent service

Irving A. 
Évaluation :
5

the best thanks for help

Julio C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GRANT W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROSS V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane H. 
Évaluation :
5

Can do nothing to improve -- it gets no better than this! What a pleasure to even know these folks (and services) -- better still to have them so convenient to my home.

Candice H. 
Évaluation :
4

I paid for a 2 wheeled cart that I did not receive.

Ron L. 
Évaluation :
5

Pickup and drop off was very efficient. Staff very nice and helpful.

ROSS V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lyle S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eddie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole S. 
Évaluation :
5

Friendly and helpful staff. No issues and would highly recommend.

Todd M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa B.  |  Premières impressions 
Évaluation :
5

Dem and Chareta were awesome!! They know what customer service is all about!! I will ALWAYS rent my Uhaul from them!! Thank you guys!!

James S. 
Évaluation :
5

Go where there is a person!

April M. 
Évaluation :
5

Excellent customer service.

DAVID O. 
Évaluation :
5

The Uhaul was clean and great running condition. Very quick, easy and pleasant pick up and return. Super nice and helpful !

Kimberly H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Georgii K. 
Évaluation :
5

Demon and crew are great as always.

Zachary T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allene G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony S. 
Évaluation :
5

Was a great, very easy process'

ROBERT S. 
Évaluation :
5

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️👍💯

Leonid M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edwin N. 
Évaluation :
5

They were awesome! Went above and beyond to help me. Thank you so much!

JASON D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALAN S. 
Évaluation :
5

A+ Service

Elaine C. 
Évaluation :
5

You give 2 day rentals. Give enough miles to actually use 2 days. We only had like 30 miles extra over trip distance. So you're charging 2 days on a truck I can't use but 1.

ANTHONY J. 
Évaluation :
5

Excellent service especially the young man that hooked up equipment and disconnected when we returned it.

Alan C. 
Évaluation :
5

Young guy was super nice when I stopped in. He told me he had something coming available and would call me. He called the next day. I moved in over the phone because I was sick. I still haven't seen the unit but he let me go ahead and get it so it would still be there. When I tried to call him I was taken through all kinds of different people until they had him call me. He was great!

scott s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd M. 
Évaluation :
5

Great place!! De’Mon was a pleasure to do business with!

Amy C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dwight D. 
Évaluation :
5

This was the best storage experience I ever had. Thank you!!!

Sealenia J.  |  Online Move In 
Évaluation :
5

Associate was very professional

Ronald H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela F.  |  Expérience générale 
Évaluation :
5

The people at my location are the best, really great

Richard D. 
Évaluation :
5

Except for the main gate being broken for over a month (and no one advising us of it), it was a great experience. Should have received some type of discount or a free month or at least call us and let us know.

Alan H.  |  Expérience générale 
Évaluation :
4

like the new online interface for checkin/checkout and the ability to dispute and upload photos. Excellent job on that. One comment, on checkout, interface forced me to upload minimum 2 photos of the vehicle... when 1 is sufficient in my opinion. Rep at this uhaul location still hasn't emailed me the final statement, which I did see on uhaul online interface while checking out. So, not sure if I'm supposed to receive final statement by email, which they said I would.

AMARDEEP G. 
Évaluation :
3

I was not told at time of rental that you were charged for supplies provided with the truck. Assumed it was included with rental until I was charged at return. I had those items and would have used my own if I had been advised of the extra charge. The women working there was not to pleasant to work with.

MICHELLE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDON W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Spencer T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bill H. 
Évaluation :
5

Staff is always helpful, they have the most available variety of equipment to rent and if they don't have it they assist in finding it for you. I always recommend this location to anyone who intends to rent.

Victor F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT M. 
Évaluation :
4

I have rented from this location multiple times with great customer service, but today was not on par with previous visits. The trailer was in a hard to reach area and was complicated to get out without moving other U-Haul equipment. It was also observed that the car hauler did not have the rear safety chain, which I realized after I loaded my vehicle onto the hauler - a piece of equipment that should have been on the trailer prior to making it available for rental. Also, the brakes on the trailer functioned but we're not smooth and shook violently when braking, again not normal in comparison with similar equipment rented from U-Haul.

John H. 
Évaluation :
5

Excellent experience everytime...great customer service too.

JAMES M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARK L. 
Évaluation :
5

Well the only thing could be better If if someone would show you where the vehicle is instead just handed in your keys and you're going And looking for the numbers there's a bumper on your keytag and account a bump It's all over the lot to you Found your vehicle

JOSEPH B. 
Évaluation :
5

We have rented units several times over the last few years and had always been a good experience. There are places closer but not willing to try a new place.

cathy s.  |  Expérience générale 
Évaluation :
4

Staff was wonderful and helpful, but the facility looks a little old, dated. The only real negatives were small: 1) no lighting inside the unit; and 2) our unit was dusty and filled with spider webs and eggs, so not completely cleaned out before we opened the unit. Also, our unit is against the outside wall and there is a 2-inch deep and 5-inch wide depression built in to the concrete floor along the outside wall that is impossible to sweep. We will take a battery powered shop vac next time we go. We do highly recommend U-Haul Moving & Storage of Cumming.

David T.  |  Premières impressions 
Évaluation :
5

Friendly folks, and the truck was clean and in good shape.

Gregory B. 
Évaluation :
5

Very professional and no hassles.

Valentino D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARVIN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANNY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GABRIELLA C. 
Évaluation :
3

All the extras I ordered was not in the truck. Had to go to another location to get blankets as the appliance dolly would not have fit in car, nor had room for the 2 furniture dollies.

Troy Z. 
Évaluation :
5

Nothing. The person there whose name I forgot was very friendly approachable and helpful. I highly recommend

Joshua C. 
Évaluation :
5

The store manager is the absolute best ! Give that man a raise.....

MATTHEW C. 
Évaluation :
5

Very very nice and helpful folks!

Pam R.  |  Premières impressions 
Évaluation :
5

Phone support is horrible when needing to make changes to an existing booking! I kept getting bounced from one person to another, with unacceptably long hold times in between

Pamela R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald B. 
Évaluation :
3

I rented and paid for a 10x10 unit on 11/27/21. I came back on 12/5/21 to put a lock on and start putting things in. My unit was rented to someone else!! Just because it was empty!! He said that because it was empty for a week they assumed I moved out!! Regardless of it being empty or not I rented that unit and there was no payment due until 12/27/21!!! I just don't understand how that happened...

Deidra W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Linda Sue M.  |  Expérience générale 
Évaluation :
5

Very nice lady. I will use them again

WILLIAM C. 
Évaluation :
5

I love this location! Anytime I needs boxes, tape, or a U-Haul I come to this location. Always get great customer service! The Store Manager DeMonte and his crew are always welcoming and make my moving experience a less struggle and hassle free!! THE BEST CUSTOMER SERVICE EVER!!!

Ericka T. 
Évaluation :
5

No improvement needed, staff was friendly and helpful.

THOMAS G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James C. 
Évaluation :
5

Smooth transaction.

Gustavo T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID M. 
Évaluation :
5

Clerk was pleasant and helpful

TANJA S. 
Évaluation :
5

Nothing to improve. Very nice people!!

LOIS O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

maggie t.  |  Premières impressions 
Évaluation :
5

Mr. Goode did an excellent job of making sure all of my needs were taken care of.

Amos G.  |  Expérience générale 
Évaluation :
5

Devon was a super nice guy he help me out a lot and he was very nice

Ron M.  |  Premières impressions 
Évaluation :
4

My reservation was lost somehow, and the employee had to scramble to find me a unit.

BRADLEY H.  |  Premières impressions 
Évaluation :
5

Never had a problem

DAVID S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth F.  |  Expérience générale 
Évaluation :
5

Definitely good people and good place to store your goods.

Ularbek A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna A.  |  Premières impressions 
Évaluation :
4

Kyle was great to work with

Paula t.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michele m.  |  Premières impressions 
Évaluation :
5

Had a great experience at this location. All went according to information we were given as we rented the space including the move out. Very clean space and felt very comfortable and safe in area. Staff members were helpful. Will definitely return to this Cumming location if storage or rental are needed in the future.

Mary F.  |  Expérience générale 
Évaluation :
5

Mr. Goode was very helpful.

Larry H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda Sue M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy M.  |  Expérience générale 
Évaluation :
5

On the first call, De'mon answered and he took care of our needs immediately. I couldn't have asked for a kinder, more efficient employee. Throughout this entire year he has helped us through our needs for storage, always with a smile on his face, and a wonderful attitude. At last we were able to take our furniture home and begin our lives again. Sad to leave U-Haul and De'mon, Thank you for having such an exemplary employee. Sincerely, Jeanne Peterson and Paul Danielson 701 Somerton pl Cumming ga 30040

jeanne p.  |  Expérience générale 
Évaluation :
5

Staff have gone well above board to insure support for me.

Larry H.  |  Premières impressions 
Évaluation :
5

The employees were very helpful and would go out there way to make sure you are happy. They will even help if you accidentally have a flat tire on their property they will help as much as they can

Christina W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hope C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALISON P.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SANDIP A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry O.  |  Expérience générale 
Évaluation :
5

The staff is amazing and the service is simply the best!

Thomas R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY P.  |  Expérience générale 
Évaluation :
5

Demond and his team are very friendly.

Stephen G.  |  Expérience générale 
Évaluation :
5

Friendly and courteous staff.

Kendra B.  |  Expérience générale 
Évaluation :
5

Never even knew this was an option to store until the Manager advised me... Was the best decision I ever made. Will always use U-Haul for any move in the future!!

Elizabeth G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B.  |  Expérience générale 
Évaluation :
5

De'mon was outstanding.

Gary C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clarence B.  |  Expérience générale 
Évaluation :
5

The folks in staffing were friendly and very helpful. While I would be on site, I would always see one of them making security checks and doing a walk through. It's a good feeling to know that my possessions were safe. Would definitely use them again! Merci!

Stephen F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany D.  |  Expérience générale 
Évaluation :
5

The Personnel at this location - have been life savers.. My move was so stressful, but the personnel worked to assist me with each issue I had - from advising about the moving boxes and the storage facility. I would never have made it without all of their helpful insight. The manager made me feel as if he truly cared about me a person - rather than a dollar sign.... De'Mon Goode - Thank you for all your help...You saved me ! U-Haul - > Never let him go.... Thanks again to the team and the

Elizabeth G.  |  Premières impressions 
Évaluation :
5

U-haul charges a full month for any portion of a month. They did say maybe one or 2 day additional will avoid paying another entire month. The do not pro-rate. That gives them the opportunity to collect 2 rent amounts from 2 different renters for the same space. It would be very good business to pro-rate so the renter could move when the timing works for them. I will probably look elsewhere the next time. The Management for this Cumming Office were very nice, but their hands were tied by Corporate. Also, keep in mind if you reserve a space or vehicle in an office the Corporate computer order system can negate your reservation.

Robert A.  |  Expérience générale 
Évaluation :
5

Love the manager

Paula P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina W.  |  Premières impressions 
Évaluation :
5

Excellent customer service! Friendly, super helpful staff and management. Kyle helped us. He is an excellent representative for the company and for the Keith Bridge location.

Thomas R.  |  Premières impressions 
Évaluation :
5

This is by far the best experience renting a storage unit. De'Mon did a wonderful job . He is personable, knowledgeable and extremely helpful. Will definitely recommend this company and this location without a doubt!

elena h.  |  Expérience générale 
Évaluation :
5

The staff of Uhaul are always helpful and courteous. The only problem with Uhaul is its computer system, needs upgrading. Too many problems encountered to mention and this thakes up staff time to correct or get data entered.

Ronald S.  |  Expérience générale 
Évaluation :
2

Failure to prorate my last months rent after 18 months is disappointing. I was delayed moving into rebuilt house by one day It cost me one months storage fee. I will never use U-Haul again

Paul P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jared W.  |  Expérience générale 
Évaluation :
5

De'Mon is sincerely THE BEST manager I've EVER dealt with. The 2-weeks prior to physically visiting his location, I had tried to call (6x) and get info about a 10x10 Climate Controlled Unit. The person on the phone said that didn't have any and I'd have to keep trying. So, a few days later, I physically paid-a-visit to the store and De'Mon was there. He did a little research and got me into a 10x10 CCU...in 5 minutes. Now THAT is customer service!! De'Mon is friendly, professional, knowledgeable & accommodating...all with a sense of humor. The following note DOES NOT apply to/concern De'Mon: My only issue is that, 8 out of 10 times, I can't reach a CSR at the location.

Michael G.  |  Premières impressions 
Évaluation :
3

U-Haul Corporate is great, but this is the second time this particular location has tried to rip me off. The first time they tried claiming that I drove over 100 miles and loaded a full large truck came back and unloaded it into the unit within an hour and a half. This was obviously false and corporate fixed the issue. This time I submitted online that I was ready to move out cleaned out the unit and submitted all necessary info including photos and the manager was not approving the move out. I almost got charged for another month because he wasn't doing his job and processing move out requests. I had to call corporate to get it done so I wasn't charged again. Again corporate is awesome, but this location has literally tried to drain me of hundreds of dollars due to ineptitude or malice with a bad attitude in the process. Whatever reason, this location just needs better management and live up to the level of service U-Haul corporate provides. I shouldn't have to go to corporate to work out the issues every time. I think this location just hopes people won't go or won't know to call corporate and will pay the money and let themselves be taken advantage of.

NICHOLAS B.  |  Expérience générale 
Évaluation :
5

I sincerely appreciate the time you took making sure my needs were met in such short notice. Merci.

Brian L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Olivia P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david a.  |  Expérience générale 
Évaluation :
5

Great staff!

Russell C.  |  Expérience générale 
Évaluation :
5

Unit and the building was very clean. The location is convenient.

Adam T.  |  Premières impressions 
Évaluation :
4

I relocated several years ago to take care of my parents. My things were in storage for 5 years, They were excellent and facility was secure thigs were as I left them. Great job

THERESA A.  |  Expérience générale 
Évaluation :
5

We had nothing but positive experiences with anyone that we dealt with.We will recommend this place to anyone in need of a storage unit. .

Cory S.  |  Expérience générale 
Évaluation :
4

De'Mon is wonderful! Very helpful staff!!

Frank T.  |  Online Move In 
Évaluation :
5

The staff was very friendly, and extremely helpful.

Anna M.  |  Expérience générale 
Évaluation :
5

De'Mon was very helpful & accomodating about our Covid concerns and I really appreciate that. The whole rental process went very smoothly.

William H.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cory S.  |  Premières impressions 
Évaluation :
5

De'Mon and the folks up at Uhaul storage were top notch in my book. They treated me better than most of my family does. These guys truly care about the people that they help. And I really needed that in the situation I was in, truly grateful. Thank you, thank you, thank y'all.

James P.  |  Expérience générale 
Évaluation :
5

The manager (name I forgot ) and Kyle were both exceptionally helpful to us. They really were friendly and easy to work with.

Angela F.  |  Expérience générale 
Évaluation :
5

The young man on the counter was excellent.

Alex B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOROTHY W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph B.  |  Expérience générale 
Évaluation :
4

Kyle was very helpful during the entire process. The only issue we ran into was an employee giving away my unit reservation which was very inconvenient. Kyle apologized and helped me get into another unit, although it is more expensive.

Alexis Y.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MASOOD A.  |  Premières impressions 
Évaluation :
5

From the first phone call till I actually met Mr. Goode, I was pleasantly and efficiently welcomed to the Facility. My requirements were met and everything I needed was attended to. I wish the outside door was secure, perhaps that will be attended to in the future. I WOULD HIGHLY RECOMMEND THIS U-HAUL TO OTHERS. THANK YOU, J.P.

jeanne p.  |  Premières impressions 
Évaluation :
5

Very good experience for the couple of months I needed to store some things in order to work on the house.

cathy s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jack O.  |  Premières impressions 
Évaluation :
5

Staff was fantastic and always very helpful!

JOHN V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol L.  |  Premières impressions 
Évaluation :
5

Very Friendly and helpful Staff. Very clean and easy access to the storage.

Jude R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RYAN G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tonjaih J.  |  Expérience générale 
Évaluation :
5

The entire staff was always helpful and my items were always secure. This is the only place I would recommend in the area. Merci!

sharon m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jerry b.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

matthew e.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tony M.  |  Expérience générale 
Évaluation :
3

The temperature in the climate controlled during the daytime hours were excessively higher than one would expect from a climate controlled unit (90 plus)

SHANA S.  |  Expérience générale 
Évaluation :
5

Great staff!! I love this location!

Ericka T.  |  Expérience générale 
Évaluation :
5

The staff was very helpful and friendly. I showed up 10 days early for a unit I reserved and I had no issues getting what I needed! I will highly recommend this facility.

mike r.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen L.  |  Premières impressions 
Évaluation :
5

Da'mon and Jeremy went out of their way to make our experience amazing. We had a huge mix up on our storage facility and that is what led us to this location. They immediately jumped in and did all the could to make it work for us and make sure we were happy. They were extremely patient with us as we worked through which size storage we would need. They answered all of our questions thoroughly and never seemed annoyed that we were asking yet again, another question. It was a Saturday and they were extremely busy, but they were kind and respectful to all that entered and greeted everyone with smiles. I would recommend this storage facility again and again!

Bailey S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shanna S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen K.  |  Expérience générale 
Évaluation :
3

Info provided to central online did not make it to local system, had to repeat

Terry G.  |  Premières impressions 
Évaluation :
5

Very nice and efficient. Also took heed of social distancing guidelines which are important right now.

BRITTNEY C.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ryley L.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Van Buren E.  |  Expérience générale 
Évaluation :
5

I cannot remember the name of the guy who helped us at your site, but he's got red hair and looks like a poster child for Ireland! He unhooked our trailer when we arrived, helped us get a storage unit that was suitable for our stuff and needs, and was the guy we talked to throughout our stay through making reservations to leave. On the day we left there was another guy there who was just as helpful - so you have a wonderful staff there. A great overall experience, nice job UHaul!

Carol S.  |  Expérience générale 
Évaluation :
3

Staff are awesome. Hours are lousy.

Andrea K.  |  Premières impressions 
Évaluation :
5

Fast service even with many other groups in before me. I was greeted promptly and taken care of in quality time. Store Manager was very kind and great at multitasking quick quality service.

Madison C.  |  Premières impressions 
Évaluation :
5

Great service

Sidney H.  |  Expérience générale 
Évaluation :
5

I had a fantastic experience with this Uhaul storage space. De'mon was always helpful, kind, and professional. Je les recommande fortement. 

Melanie P.  |  Expérience générale 
Évaluation :
5

Fantastic experience with people that really care

James H.  |  Expérience générale 
Évaluation :
5

Quality storage

Joseph D.  |  Expérience générale 
Évaluation :
4

Good Experice so far

Andrew E.  |  Premières impressions 
Évaluation :
5

Your manager there is awesome.

christopher C.  |  Expérience générale 
Évaluation :
5

they were very helpful and friendly and explained things we had a question about we would recommend this facility to everyone as the are very friendly and are genuinely there to help people

Harley S.  |  Premières impressions 
Évaluation :
5

Everyone has been very attentive and helpful. Very pleased with the overall experience. *U-Box model is convenient and cost affordable. UHaul, take the logistics to nxt lvl, using RFID tags on boxes

chris s.  |  Premières impressions 
Évaluation :
5

Merci.

josh b.  |  Expérience générale 
Évaluation :
5

Good storage

Matt B.  |  Expérience générale 
Évaluation :
5

Thanks again.

STEVEN I.  |  Expérience générale 
Évaluation :
5

The manager is awesome!

Niki H.  |  Premières impressions 
Évaluation :
5

Very clean, everyone was nice

Walter G.  |  Expérience générale 
Évaluation :
5

Great service !

Anatoliy H.  |  Premières impressions 
Évaluation :
5

Amazing staff and units! I was so happy with the service provided- the staff went above my expectations Highly recommend!! This Uhaul location will be successful!!!

Erica C.  |  Expérience générale 
Évaluation :
5

Service was very professional.

William D.  |  Premières impressions 
Évaluation :
5

The manager was wonderful and very helpful

Carol R.  |  Premières impressions 
Évaluation :
5

Good Value

Joe R.  |  Expérience générale 
Évaluation :
5

Owner operator was extremely helpful an personable. Ensured I got the equipment I needed for a family move and onsite storage.

Jim C.  |  Premières impressions 
Évaluation :
5

Everything was handled with professionalism and courtesy. The young lady who helped us was a great example of providing great customer service!

Sandra B.  |  Premières impressions 
Évaluation :
5

This is the first time I was need of a storage unit & this was a very positive experience from start to finish. The people in your company were knowledgeable and kind, thank you!

Clara F.  |  Expérience générale 
Évaluation :
1

I called in to reserve a parking spot for my car. Customer service sent me to a location that didn't have a parking spots available. I was quoted $54 a month. Now I'm paying $144 a month for storag

Amos G.  |  Premières impressions 
Évaluation :
5

The attendant explained all fees and drove me personally to the unit.

Tonjaih J.  |  Premières impressions 
Évaluation :
5

After 11 years I always felt my storage space was safe and secure. I appreciated the fact that I could access it anytime it needed to. I would definitely recommend this storage facility.

RICHARD E.  |  Expérience générale 
Évaluation :
5

I was there for roughly 7 years and everyone was always courtesy and helpful, very professional.

JOE C.  |  Expérience générale 
Évaluation :
5

Good place good service

DARRELL Y.  |  Expérience générale 
Évaluation :
5

From my first phone call to renting my storage space the entire process was a breeze. Everyone was knowledgeable & kind, it was most defiantly a positive experience!

Clara F.  |  Premières impressions 
Évaluation :
5

Always good doing business here.

Jennifer C.  |  Expérience générale 
Évaluation :
5

Damon, Always provided me with excellent customer service. His staff was always friendly and helpful.

BRUCE W.  |  Expérience générale 
Évaluation :
2

. When I 1st moved in I rented a truck from you haul had to leave my stuff there because they didnt take the lock offWhen I 1st signed up and paid the money they did not take the lock off for 2 days.

tim r.  |  Expérience générale 
Évaluation :
1

Was told they had a space for my 37' RV and when I got there , they only had room for 25'. Then they couldn't get me refunded. Found a place 10 miles away.

Gary W.  |  Premières impressions 
Évaluation :
5

Demond (I'm sorry if I spelled this wrong) is so polite and helpful. I'm sure the rest of the staff is as well, we just had the pleasure of dealing with him when we came in.

dawn p.  |  Expérience générale 
Évaluation :
5

The service at this location was UHAUL's saving grace. Not sure if it was just Georgia and it's Southern hospitality but my experience with UHAUL prior to this was just awful.

Mauricia W.  |  Expérience générale 
Évaluation :
1

I put my belongings in your faculty and the warf rats destroyed my property and The only thing that u Haul could said to me was you didn’t choose the apporiate insurance to cover you belongings .

RAMONA S.  |  Expérience générale 
Évaluation :
1

Staff was very unfriendly like we were bothering them

Justin C.  |  Expérience générale 
Évaluation :
5

Very friendly, great service. They provided exactly what I needed and answered all of my questions! This is a great place!

Sally H.  |  Réservation 
Évaluation :
5

Excellent experience with U Haul Storage of Cumming!! After 2 years of storing furniture and other home items, everything was as it was when it was placed in the unit. Friendly staff, too! Thanks!!

PAMELA R.  |  Expérience générale 
Évaluation :
5

Great services!!!!!!!

Suada N.  |  Réservation 
Évaluation :
5

Staff was very helpful in querky situation when it was time to unload. Would most definitely refer and use again.

russell m.  |  Expérience générale 
Évaluation :
5

Very good service , staff very friendly ,thank you very much !

Naijie Y.  |  Expérience générale 
Évaluation :
5

Great service

Derrick K.  |  Réservation 
Évaluation :
1

I will never in my life use uhaul storage again. The customer service was awful after the change in management. When Randy and Tonya were there the customer service was top notch but not anymore.

ASHLEY L.  |  Expérience générale 
Évaluation :
5

I was there for over three years, stored my car there and some other items. NEVER ONCE did I have any evidence of rodents, and the renters on either side of me said the same.

MARK C.  |  Expérience générale 
Évaluation :
5

Efficient and courteous staff. Clean and secure facility

Alan R.  |  Expérience générale 
Évaluation :
5

Great experience!

Laura B.  |  Expérience générale 
Évaluation :
5

7-7 is a little restrictive. But, could be worse.

Thomas L.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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