Customer Reviews for U-Haul Moving & Storage of De Pere

1513 évaluations

1180 Mid Valley Dr   De Pere, WI 54115

(920) 278-4025

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(920) 278-4025

1180 Mid Valley Dr
De Pere, WI 54115

Services dans cet établissement :

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
4

When I first went in the agent asked if I could wait while he takes care of a semi? I said sure. Another customer came in and said he waited over an hour for service, and decided to wait in his car. I told him I would come back later. Think the site was under-staffed.

brian H. 
Évaluation :
5

Good experience

Eugene A.  |  Expérience générale 
Évaluation :
5

A strap was broke but I would have to say Phil Jackson at the Green Bay location stepped up and helped me out he did a fantastic job

TROY H. 
Évaluation :
3

was told we would get a receipt to our email after we dropped off uhaul never received one

BRIAN D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SCOTT H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul R. 
Évaluation :
5

Great experience

JOHN M. 
Évaluation :
5

I always use this u haul. Just easy and no complaints. Just great service.

James C. 
Évaluation :
5

The check-in individual was great! And went above and beyond!

DANIEL S. 
Évaluation :
5

Best uhaul place!! Love the personnel. There is a lovely lady at the front that will hypnotize you with her looks.

enrrique C. 
Évaluation :
5

I always go to uhaul for my storage and would recommend

Amanda A.  |  Expérience générale 
Évaluation :
5

Easy drop off. Thank you!

TYLER L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RIC T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara B.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THOMAS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN D. 
Évaluation :
5

the folks at depere u haul moving and storage were fantastic, Very well run.

john b.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEVEN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHERINE J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STACEY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott E. 
Évaluation :
5

I was super impressed by how easy the process was. My only complaint is that when I got there to pick up the truck, nobody was in the store. I waited quite awhile until he came in from outside. Granted, he was working alone & I understand there was work to be done outsidenekrh the trucks so I don't hold it against uhaul. It was a great experience and he was super helpful & friendly (skubal).

TRICIA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francois M. 
Évaluation :
5

with the exception of one employee yelling at us to put a mask on, staff was very helpful

Karen K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tamara s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert G.  |  Premières impressions 
Évaluation :
5

Not only did I use this facility as a storage unit I also rented a trailer. Kailey actually picked up the trailer and Hooked it up to my truck 3 thumbs up

robert r.  |  Expérience générale 
Évaluation :
3

The gentleman working when we returned the truck and needed our storage unit was very nice but soooo slow and so unknowledgeable. I felt a little sorry for him. I text the manager about it but she never got back to me, no support for the poor guy.

CATHLEEN S. 
Évaluation :
5

Kaleigh was great and friendly and answered all my questions. The location is clean and warm and makes me feel safe leaving my belongings there.

Tera L.  |  Premières impressions 
Évaluation :
5

We have been in a three-year transition. There where times when I believed I lived at U-Haul. In so stressful a time, the staff was incredibly supportive and empathetic, something I didn't expect but SO appreciated. We went from 3,5 large units to 2.5, to 1.5, to 0,5 and now we have removed everything. Can't say enough good things for these people. -- Susan Frost

Susan F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christine P.  |  Premières impressions 
Évaluation :
4

upgrade the equipment so it has modern features such as Bluetooth

Michael C. 
Évaluation :
5

Store manager very friendly and helpful

ADAM B. 
Évaluation :
2

Service was good but understandably a new employee made errors on my order and it did take longer than expected.

DRAKE M. 
Évaluation :
5

This was the very best customer service experience I've had in years. I regret I did not see the name of the amazing young woman working but she was by far one of the most friendly, positive and accommodating person I've encountered. If you have the opportunity give her a raise and treat her as well as she treats your customers. You don't want to loose this great team member. I am a retired VP for HR for 35 years. I'd hire her in a hot minute!!

DEBORAH M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL R. 
Évaluation :
5

I love the office manager there. She was very kind and polite and helpful

ALBERTO A. 
Évaluation :
5

Nathan had great customer service, was friendly, engaging, and informative. He deserves a promotion!

JACOB L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan G. 
Évaluation :
3

Only one person working on Saturday morning, took 30 mins waiting to pick up my trailer even though I already had reserved.

adam B. 
Évaluation :
5

Fast check-out is awesome

IRENE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

C C. 
Évaluation :
5

The service representative was very nice and professional. She even helped us find a new drop off location b/c the first drop off location was vague and quite frustrating. It was located at 7320 Florist Ave. The outside notification on the gate was wet, smudged and illegible. Things to improve: 1. Inform customers the difference between a drop off and what that entails compared to returning the truck to an operation such as the one on Good Hope Road. There are customers who are technically challenged that others. With the drop off process, I wasted 2 hours b/c the process lacked quality and clarity. 2. Ensure that the information that is communicated via phone is the same information that is placed on the final contract. I was quoted 137 free miles but the contract said 127 free miles. Unfortunately, I did not review the contract closely before leaving the pick up area b/c I trusted Uhaul agent that I spoke to over the phone. Nevertheless, I had to paid extra for the miles that I did not have knowledge of. This is a small matter but the principle is greater than the amount and that principle is trust.

BRUCE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob D. 
Évaluation :
5

Thank you! Incredible experience all around!!

SARAH C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TARRA K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tiffany d.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael P G. 
Évaluation :
4

We didn't know there was a structural beam in our storage unit which takes up some well needed space. It would have been nice to know ahead of our move in, when we got there with our stuff we were taken off guard at first that there was that in our unit.

Adam W.  |  Online Move In 
Évaluation :
5

Over all great location, only down side was the rental rate. I had the equipment for 26 hours and was billed for 48.

Nicholas G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRISTINA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUIS E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW W. 
Évaluation :
5

This rental was excellent. The truck was pretty much brand new and very comfortable, and it was a marvelous tow vehicle. In addition, despite requesting a pickup right at 7 am when the location opened, the manager (Kayleigh, who was extremely helpful) had the auto transport hooked onto the truck with everything ready to go.

Nathan J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAMES W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janel R. 
Évaluation :
5

DePere location was very helpful. Kaleigh the GM goes out of her way to make sure you are well taken care of. 10/10

nolan m.  |  Premières impressions 
Évaluation :
5

DON'T CHARGE ME FOR EQUIPMENT I DID NOT RENT. DON'T UP THE CHARGE FOR MILEAGE FROM 0,69 $ TO 0,99 $

PHILIP W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY S. 
Évaluation :
5

Nathan was helpful even after the rental. Great employees

LUIS H. 
Évaluation :
4

Price and flexability to return Item.

MICHAEL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tamara s.  |  Premières impressions 
Évaluation :
5

I was very disappointed in the lack of customer service skills of a gentleman i worked with on 12/31/20 at about 5:00 pm. However, in returning the next day, a female employee named Sam more than made up for it. I will continue to do business at Uhaul.

CHARLEA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GERALD G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Zachary B. 
Évaluation :
5

First time using UBox, everything went very well. The drivers were excellent on both ends. We will use UBox again. 5 stars for your service.

Jackie L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linnae P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristin K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas S.  |  Expérience générale 
Évaluation :
5

Very happy

Richard E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRYAN S.  |  Expérience générale 
Évaluation :
5

The two guys we're great!

Catherine D.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nancy m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chandler G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Karen K.  |  Premières impressions 
Évaluation :
5

I don't remember the women's name but she explained everything in detailed about the storage unit and how it worked. I really appreciated the way she explained everything

paige P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

charles k.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

betty u.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERESA K. 
Évaluation :
4

Only issue was a lock was not inside the room as described, however the office was super helpful in getting a lock right away.

Zachary B.  |  Online Move In 
Évaluation :
5

This past year I have rented trucks four times at different locations, this De Pere location is by far the best location EVER! The facility and equipment was spotless clean. Unbelievable moving equipment could be safe and clean. Also the two employees that I waited on me were very friendly, helpful, and customer centric. Great Place!!!

JAMES M. 
Évaluation :
5

Nathaniel was really good at his job. Because of that we will rent from them again.

Aaron P. 
Évaluation :
5

Very helpful and quick service.

Logan B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James S. 
Évaluation :
1

Didn't like the disgusting behavior I received from the employee, very unprofessional and rude. Super disappointed with how we were treated and received a truck with a “beeping” problem. Wasn't given any paper work prior to leaving.

KIANA G. 
Évaluation :
5

Still had to go inside to get the keys even though I thought it was completely contactless pickup, but that wasn't a big deal to me at all.

Eric S. 
Évaluation :
5

Another fine experience

JASON N. 
Évaluation :
5

Been to this location a few times now and have always had great service, today was no exception. Keep it up!

Robert I. 
Évaluation :
5

Both the young lady who helped with the rental process & trailer pick up and the young man who helped me with the return were excellent! Their attitude & knowledge were top notch. I've worked in service & sales for many years and if I wasn't retired, I would seriously consider trying to head hunt them from you! I will be back for rentals in the future. Merci.

DENNIS O. 
Évaluation :
5

Very helpful

Jo Ann C.  |  Premières impressions 
Évaluation :
5

I've tried using the 24/7 pick up through the app two different times and neither time has the process worked whatsoever. Luckily we had great experiences with the employees at the locations and they made the pick up and drop off process super smooth.

tyler L. 
Évaluation :
5

Ok first of all. my reservation was at 700 main street location for 7am and my trailer was not there and the guy didn't open the doors till 730. So I had to go to the depere store. Very nice store everyone was awesome there. I will never go back to the main street location. There where 5 other people sitting out the waiting as well

nicholas P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karonda M. 
Évaluation :
5

wanted a van they gave me a truck

MICHAEL G. 
Évaluation :
5

Nothing. Our experience was awesome.

DOUGLAS S. 
Évaluation :
5

Employees were very helpful and courteous Good customer service On line information was helpful

MARK F. 
Évaluation :
5

This was a awesome experience from pick up to drop off. This location is very well taken care of.

Jeffrey W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter r.  |  Expérience générale 
Évaluation :
5

Exceptional Customer Service. On Sat Oct 17th, I rented 15' Truck from GB WI location but was directed to DePere WI location as trucks were sold out. Liz was outstanding. On same date DePere Mgr made sure I had the truck I requested. Sun Oct 18th I stopped by 11700 Capitol Wauwatosa location and AGAIN was assisted by empathetic, helpful personnel. 4 interactions, 4 Outstanding Experiences. Obviously, Mgmt has instilled Quality in it's Hiring & Training Processes. CONGRATS & THANK U !!

Gene S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

MICHAEL T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DeAnn L.  |  Expérience générale 
Évaluation :
5

Everything was great

Daniel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORI ANN S. 
Évaluation :
5

The manager was great!!!!

robin s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank G. 
Évaluation :
5

The trailer didn't come with a spare or a jack. Didn't need one, but would of made me feel safer knowing there was one I could of used if needed. Otherwise everything was excellent.

SCOTT S. 
Évaluation :
5

Very friendly and helpful people

Erion O. 
Évaluation :
3

Was given the wrong truck...took to calls one with the facility and one with customer service to fix...after that everything was handled awesome. The manager was super nice through the whole process

Dominic M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elizabeth a.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristy B. 
Évaluation :
5

The associate who assisted me was very professional and knowledgeable.

Jessica B. 
Évaluation :
5

I would recommend U-Haul to anyone who needs to transport items. Everything about this experience was positive - staff was always helpful - e-mail reminders were appreciated and all items arrived safe and sound in a timely manner.

Polly W. 
Évaluation :
2

Go to get enclosed trailer and like only 3 lights worked out of like 10 !!!! Had to get another trailer at that location, wasted lot of my time

MICHAEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin W.  |  Online Move In 
Évaluation :
4

Deceiving price

JOHN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER C. 
Évaluation :
4

The girl who took care of us what excellent. She went above & beyond to help us out in a confusing situation. The truck we rented however, was in need of maintenance. The steering was chaotic and the ride was terribly bumpy.

Thomas R. 
Évaluation :
5

There was a glitch in the UHAUL system causing my UBOX to wind up as self delivery when I had specified it was to be delivered to my mother's home in Bonaire, GA. Because of this glitch, the local facility here in Warner Robins was problematic...winding up with the manager becoming very testy and argumentative with me. I was extremely happy at the beginning with the customer service I received in Wisconsin, but at the end this turned into a huge headache and left me feeling very unsatisfied with this experience. I would recommend that when a customer has proof their order was to be delivered to a specified location, even though your system shows self delivery, instead of arguing with the customer, call someone to figure out the issue and resolve it without leaving the customer with a very bad opinion of the company. I will never use the Warner Robins Facility on Watson Blvd in the future because of the very poor customer service I received

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B.  |  Premières impressions 
Évaluation :
1

We made a reservation for climate control storage 3 times before it actually showed up in your system. Behind the counter they seemed confused. We were told we could have a storage 10x20. We were not told it was on the 2nd floor until later in the process. We live in De Pere and want to use our local businesses. We did not get what we reserved. We got two 10x10's. All we had was furniture to store, no boxes. The poor movers had a very difficult time moving the furniture up the elevator and thru the storage area. You put us way down the hall in the last lane in the back of the building. This was a move into U-haul storage that should have taken less than an hour but it took 3 hours. It was ridiculous. Everyone was exhausted. We understand storage is big business but we did not get what we expected.

Thomas S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris B.  |  Expérience générale 
Évaluation :
5

The only thing I did not know was that I was going to have to cut a zip tie off the unit to move in, I did not bring scissors with me and had a hard time getting into it.

Lauren F.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amanda a.  |  Expérience générale 
Évaluation :
4

The only thing about our experience was signing up for automatic billing at the time we first rented and receiving an email telling us we had forgotten a payment a month later. Things were fixed after a phone call, but getting that right the first time would have made our experience perfect!

Sara A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jennifer m.  |  Premières impressions 
Évaluation :
5

Very nice place!!! I love the cleanliness, the alarms so my things are well protected, love the climate controlled unit, the elevator and the bathroom. My sister helped me move some things and was also very impressed.

Jennifer B.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Barbara H.  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Charlene H.  |  Expérience générale 
Évaluation :
5

I wanted to say that Philip was really helpful between renting the unit and the U-haul trailer.

Kimberly N.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Channa G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lon M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sandra B.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kris S.  |  Expérience générale 
Évaluation :
1

Was disappointed that the staff could not tell me if I cancelled the storage unit if I would get any money back. Then after cancelling they told me I would be out the cost of the monthly rental. Had I known that I would have not cancelled. Staff needs to be more transparent with policies and contract details.

jody B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

colton o.  |  Expérience générale 
Évaluation :
5

Our whole experience was nothing short of excellent. Everyone was super nice and professional. We will definitely use them again.

becki k.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lon M.  |  Premières impressions 
Évaluation :
3

This place is fine if you want to rent one unit. However if you rent more than one unit the security system will not be able to link multiple units to the same account despite what the staff may say or try to do. When we would enter the storage facility and open one of the units other than our first unit we would set off the security alarm which would result in an ear splitting sound that destroys your hearing. It got to the point where we would simply keep ear plugs in both of our cars to protect our ears because we knew we were going to set off the security alarm despite our best efforts not to do so.

mark r.  |  Expérience générale 
Évaluation :
5

Storage unit rental was quick and easy. Price was reasonable. My stuff was safe, dry and climate controlled (important for art supplies). Move out paperwork took less than 5 minutes. I highly recommend this facility.

Margaret W.  |  Expérience générale 
Évaluation :
5

I wish the hours were 24/hour without the extra payment. Otherwise this is a very nice facility and I would recommend it to others.

Vickie N.  |  Expérience générale 
Évaluation :
5

The staff was amazing! The store manager really does a great job! They are friendly and the building is really clean! Keep up the great work!

Brandon M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vance W.  |  Premières impressions 
Évaluation :
5

Kaleigh and her crew are awesome and help me with any issues I had. She is very attentive and quick to solve my problems. She greets me with a wonderful smile and a positive attitude. I am a customer for life!!!! Thanks! James Anagnost

James A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Electa C.  |  Premières impressions 
Évaluation :
5

Very positive experience, I would highly recommend u-haul for your storage needs ,can't say enough good things except thank you

Ashley s.  |  Premières impressions 
Évaluation :
5

The facility is very large but is extremely clean and well maintained. The staff was exceptionally friendly and very helpful, especially the General Manager. I highly recommend this facility!!!!

William L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sara A.  |  Premières impressions 
Évaluation :
5

With all that is going on in this country right now, it was great to find staff that were understanding of our situation and willing to accommodate the changes to our move in on short notice. Thanks for making this challenging time bearable!

Sara H.  |  Premières impressions 
Évaluation :
4

Only caution is to make sure you look at the specific unit you are assigned because the vertical building supports have to be somewhere & if it's in your unit, storage capacity is diminished. The tracking system at the desk does NOT know where the supports are either...they should be discounted at least.

Donna G.  |  Expérience générale 
Évaluation :
5

Staff was very helpful and fast!!!

James A.  |  Premières impressions 
Évaluation :
1

I never moved in, and as stated on the date of the expected move-in - Cancel this and refund the money deducted for it, as indicated on hold in my online account!! You are extremely unprofessional!!!

Mary D.  |  Premières impressions 
Évaluation :
3

It was a very long process. I think it must be hard to understand when someone rents a One-Way truck they get a free month rental.

Tina P.  |  Premières impressions 
Évaluation :
5

Quick and easy. Loved it!

Travis V.  |  Premières impressions 
Évaluation :
5

Good service

DAN K.  |  Expérience générale 
Évaluation :
5

Very Clean, Manager was extremally friendly. Excited to continue renting.

Gregory R.  |  Online Move In 
Évaluation :
5

Everything turned out great!

Janelle M.  |  Online Move In 
Évaluation :
5

I have had a great experience with uhaul and all the employees there. I feel very good about my storage .

Karen D.  |  Online Move In 
Évaluation :
5

A little pricey, but clean, dry and secure.

Robert P.  |  Expérience générale 
Évaluation :
5

The two employees working tonight were extremely helpful! Excellent service à la clientèle

stephen j.  |  Premières impressions 
Évaluation :
5

The service was excellent. The guy at the desk walked through the process step by step and we were very satisfied with the help we received.

David G.  |  Premières impressions 
Évaluation :
1

Was asked to come back a different day. Was not told I had to use a certain kind of lock, had already bought one. Was given 2nd floor unit, requested 1st floor. Great facility, poor customer service.

Lindsay D.  |  Premières impressions 
Évaluation :
5

I wish the insurance was a little cheaper, but that's not worth a star off. Have already recommended to friends

Joshua L.  |  Expérience générale 
Évaluation :
5

It was a pleasure storing our things at this location!

Richard G.  |  Expérience générale 
Évaluation :
5

Very convenient and served our purpose

Joe B.  |  Expérience générale 
Évaluation :
5

Nathan was a great help..good man to have on your staff..thanks

Erik N.  |  Expérience générale 
Évaluation :
5

Thank you for protecting my stuff.

Paul L.  |  Expérience générale 
Évaluation :
1

The unit assigned online has support beam that limits the amount of space available. I called and went to the front desk several times and no one available. Customer service is terrible.

Sandra L.  |  Premières impressions 
Évaluation :
5

Back to them if we needed another one

ALLEN V.  |  Expérience générale 
Évaluation :
5

Nice clean facility with knowledgeable and friendly staff.

Martin K.  |  Premières impressions 
Évaluation :
5

Very efficient staff.

Della M D.  |  Expérience générale 
Évaluation :
1

When we picked up the U-Haul we told the guy at the counter we would be returning the next afternoon and he said that was fine just call in the morning and let them know you cleared it with me so we d

Debbie O.  |  Premières impressions 
Évaluation :
5

Great job

Jennifer H.  |  Premières impressions 
Évaluation :
5

Your staff was friendly and helpful. Your facility was clean and well lit. I would recommend your Uhaul storage to family and friends.

Stephanie C.  |  Expérience générale 
Évaluation :
5

One bad experience.....when former Manager, Luke, left, my payment was totally mishandled, endangering my credit through no fault of my own. It was very stressful!

Paula T.  |  Expérience générale 
Évaluation :
5

Thanks

robert k.  |  Expérience générale 
Évaluation :
5

Incredibly clean, dry, and secure

Andrew S.  |  Expérience générale 
Évaluation :
3

I had to waitfor WAY TOO long to just leave my unit. There were only2 workers, an they were both taking forever. ☹️

Taylor P.  |  Expérience générale 
Évaluation :
5

When I moved out the young man wasn't sure how to end my automatic billing to my credit card. I am hoping this will be done automatically and next month won't get charged to my card Thank you

Roxanne M.  |  Expérience générale 
Évaluation :
5

Very professional.

Della M D.  |  Premières impressions 
Évaluation :
5

I have used U-boxes now several times to move family members. Very convenient and reasonably priced.

IChung C.  |  Expérience générale 
Évaluation :
5

Clean, well-lit, secure facilities

Andrew S.  |  Premières impressions 
Évaluation :
5

There were a few glitches in the beginning with the auto payment not working, but the employees knew we had enrolled and were always willing to help figure out the issue! Merci.

Nicole G.  |  Expérience générale 
Évaluation :
5

The gentleman who assisted me in all of Uhaul experience yesterday did a phenomenal job. Not only was he kind and informative he was a pleasure to be around. He went above and beyond. I will be back.

maritza g.  |  Premières impressions 
Évaluation :
4

I would definitely recommend this storage facility to others.

Caitlin D.  |  Expérience générale 
Évaluation :
5

Friendly staff, super clean!!

Paul G.  |  Premières impressions 
Évaluation :
5

Would rent there again , or contact them if I were to move and needed a truck.

Trish B.  |  Expérience générale 
Évaluation :
5

Zach and his crew at the DePere facility are awesome! Their friendliness and kindness goes a long way in 'making my day'. The access to my U-Box was convenient, clean, and dry. Merci!

Gail K.  |  Expérience générale 
Évaluation :
5

I stopped on a busy morning, Zac and his team worked to upgrade my storage unit without any fuss. Merci

Yvonne D.  |  Premières impressions 
Évaluation :
5

The guy that helped me was wonderful!

Mandy J.  |  Premières impressions 
Évaluation :
1

There was one employee at the DePere, WI store that was great, I believe his name was Max, all the rest of the people i dealt with were useless. Not near enough space here to include all my frustratio

tracy s.  |  Expérience générale 
Évaluation :
5

The only concern was the day I moved out of the storage unit the door opened without using the card access.

Cheryl J.  |  Expérience générale 
Évaluation :
5

Staff very friendly and knowledgeable - definitely would recommend to a friend

Patrick R.  |  Expérience générale 
Évaluation :
5

Well kept & managed

Bryan M.  |  Expérience générale 
Évaluation :
2

UBox was delivered but the systems said it was still in transit. UBox was delivered late. Box had a hole in it either from a forklift or a vandal. Then I was charged for 2 months rent for no reason.

David D.  |  Expérience générale 
Évaluation :
5

If We Need A Storage Again We Will Come Back To U Guys Again.

Darin O.  |  Expérience générale 
Évaluation :
5

Very happy with facility and service

Colleen K.  |  Expérience générale 
Évaluation :
1

.

Andrew W.  |  Réservation 
Évaluation :
2

We told a worker exactly what would be in our storage unit and we went with the size she had said would work. It was way too small so we had to find somewhere else last minute. Rude worker day of also

Amber M.  |  Réservation 
Évaluation :
4

Facility was always kept exceptionally clean. The restrooms are the only public restrooms i've seen kept so clean.

Gary S.  |  Expérience générale 
Évaluation :
5

The facility was very clean, the employees very quite helpful, and I felt very safe when accessing my storage unit in off hours.

Margaret D.  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle

Atalie M.  |  Expérience générale 
Évaluation :
5

Excellent help with moving options. Glad I went with them.

josh y.  |  Expérience générale 
Évaluation :
5

Both of the girls who dropped off and picked up my boxes were AWESOME!I was amazed at how proficient and professional they were. I hope I never have to move again, but if I do, I know who to call!

Kathleen T.  |  Expérience générale 
Évaluation :
5

I was so happy with U-Haul...secure, climate controlled, convenient....dollies, short distance to units, bathrooms, easy access through automatics doors.

Trudy L.  |  Expérience générale 
Évaluation :
5

Everything was easy from start to finish

Brianne W.  |  Expérience générale 
Évaluation :
1

They bill even after to close... took me over a month and reporting to BBB to get them to stop billing.

Michelle F.  |  Expérience générale 
Évaluation :
5

Wonderful customer service, helpful and patient. Over five months of storage, I always felt my belongings were safe and not subject to the varied temperatures of Wisconsin. Merci.

Elizabeth K.  |  Expérience générale 
Évaluation :
4

S.O.

Jessie L.  |  Expérience générale 
Évaluation :
5

The staff is very helpful, and friendly,

Luis S.  |  Expérience générale 
Évaluation :
5

Great facility! Highly recommended.

Craig K.  |  Expérience générale 
Évaluation :
5

Staff went out of their way to allow me 24 hour access for the moving day Thanks

claude r.  |  Expérience générale 
Évaluation :
5

Jenna from the Depere Wisconsin location was our contact, she is excellent, very responsive and quick to take care of what ever was needed. Thanks to Jenna, Doug and Tomi Nelson

doug n.  |  Expérience générale 
Évaluation :
5

THE CUSTOMER SERVICE IS EXEMPLARY!! THE FACILITY EXCEEDS EXPECTATIONS!! THANK YOU!

Debbie G.  |  Expérience générale 
Évaluation :
5

Luke, the general manager, was more than helpful. He went way beyond to help us make the move out of state a success. Thank you Luke.

walter b.  |  Expérience générale 
Évaluation :
5

Luke was great and always responsive. Your facility served my purpose very well and I will definitely use U Haul again. Merci.

kathryn n.  |  Expérience générale 
Évaluation :
5

Had U-pods stored here before deliver to my address. Jenna was most helpful and very easy to deal with including changing my shipment date a few times. Made the whole moving chore that much easier!!!

Jeffrey L.  |  Expérience générale 
Évaluation :
5

The facility is very clean and well-maintained.

Eric E.  |  Expérience générale 
Évaluation :
5

Nice facility...nice people

Jeffrey M.  |  Expérience générale 
Non reviews have been submitted for this location.

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