Customer Reviews for U-Haul Moving & Storage of Downtown Greenville

3711 évaluations

529 Wade Hampton Blvd   Greenville, SC 29609
(Bob Jones Univ)

(864) 233-8319

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(864) 233-8319

529 Wade Hampton Blvd
Greenville, SC 29609
(Bob Jones Univ)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SCOTT T. 
Évaluation :
3

Have associates find ways to complete rentals quickly.

Kevin B. 
Évaluation :
5

We only came here because the 1st reservation we had #99945619 we couldnt pickup because they were closed by 4:00. No one told us they closed that early. A & J Service Repair, very unhappy with that location. Wade Hampton location was great & very helpful.

PAMELA J. 
Évaluation :
4

All went smoothly even though I had to extend my rental a couple of times.

Karen D. 
Évaluation :
3

Truck was dirty. Paint was peeling off the sides. It served its purpose but can't say there was anything 'well done' about it.

Michael F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFERY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William S. 
Évaluation :
5

Friendly staff. No problems. Great experience.

DON V. 
Évaluation :
5

Great customer service.!!!!!

JOSEPH L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VIRGINIA B. 
Évaluation :
5

Very helpful young man helped me unload and get me checked out

Mike C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS W. 
Évaluation :
5

Only problem was customer parking. I was so impressed with the associates who helped me. Very informative and friendly.

teresa S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jon C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Virginia M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

greg M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KRISTOPHER K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George L. 
Évaluation :
5

Très sympathiques et professionnels.

KARIN H. 
Évaluation :
5

The gentleman who helped me was fantastic! Kind, professional, hooked everything up on my vehicle. Uhal is so lucky they have him.

Angela C. 
Évaluation :
5

Have visited and coordinated with this location several times and that's why I keep coming back

SHINICHI W. 
Évaluation :
4

Billing issue. Not a big deal but I want it fixed and redone. I came back in and said my mileage at inception was 3003. I do have a picture of it. Please let me know. Thanks, John Mead All else was perfect! Friendly, clean, new equipment and fast service. I've already sent you business.

JOHN M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jim M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Grace G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LYDIA E. 
Évaluation :
5

Guy who I dropped off the Uhaul with was very helpful and extremely friendly!

Christina L. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Adam Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOY J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tara L. 
Évaluation :
5

The entire staff to include Dona, Mike and others all were extremely helpful on many occasions. Pleasantly surprised how professional all staff were and definitely impressed with the facilities. Will definitely use again if ever needed. Well done!!!!!

whitney G.  |  Expérience générale 
Évaluation :
5

This is an actual UHaul facility with an actual in and out for the trucks like a real rental - kind of nice considering the other UHaul's we have dealt with... We dropped off the truck a day early. They were very pleasant, but they did NOT have us check the mileage, nor did they give us a receipt to show we checked it in. UHaul needs to stop relying on the online so much. Technology does fail. We were on the road for 2 days before we were sure they received the truck.

David H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas P. 
Évaluation :
5

I rented a tow dolly for a car. Only thing I was worried about was the tire straps bouncing off the dolly when a vehicle wasn't attached. Everything was and worked perfect.

Timothy Y. 
Évaluation :
5

Donna represents you well. Very helpful

David T. 
Évaluation :
5

Great truck,clean and customer service excellent

Sambujang M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ender U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DELMA E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEANNA C. 
Évaluation :
5

The staff did an excellent job despite being short handed and busy, thank you!

John L. 
Évaluation :
4

I was given the a location. 19 Piney Mountain Rd to pick up truck. I had to wait for 1/2 for a person and when I did he said they had no trucks. I went to a place on Wade Hampton who had one truck left but was blocked in for 1/2. I missed the window with move in and was charged 100 $by the company. There were no blankets or dolly as I requested (my bad for not checking) and after I dropped it off a person from uhaul asked where the blankets were. I called back and it is almost impossible to get through by phone. Not a good experience at all but the guys at the location were willing to work with me. Any compensation would be appreciated because I was short handed because of the delay and cost me money for your mistake. Merci!

SCOTT R. 
Évaluation :
5

Best experience renting a U-Haul. Sharp manager.

Scott B. 
Évaluation :
5

This location was very busy and only 1 associate to handle all of the customers. She did the best she could with the situation at the time, Please get her some help. However, I have not yet recieved confirmation that I returned the trailer.

Michael H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fred D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert K. 
Évaluation :
1

It took over 40 minutes to check in. Which caused me to return it over an hour longer than I expected, which was after hours and resulted in an extra 20 $fee. I don't think I should be responsible for bringing it in n late and charged the after hours fee. They only had one employee who was doing her best to do everything.

russell P. 
Évaluation :
4

Was a little busy on a Saturday so a couple of return vehicles were blocking the equipment return lane which made it a challenge to return the trailer. After several minutes an employee directed me to an area of the lot to return the trailer.

DAVID CARL B. 
Évaluation :
3

After being told we could drop off the trailer at one location. And then not being able to. We drove another 30 minutes out of the way to drop it off. Severely disappointed in the lack of helpfulness that we had received this time around.

TAYLOR K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian G. 
Évaluation :
5

This location was excellent. Staff was wonderful.

William M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan A. 
Évaluation :
1

Car transport was never checked in. It went out again and I was billed 2 extra charges for wrong drop off location and late return charges. I still have not been reimbursed for this. About 640 $charges to my bank card... I returned the truck and car transport to the correct location and on time??? Can someone please help with this?? Ryan Giroue 303-877-8866 or dirtmach427@gmail.com

Ryan G. 
Évaluation :
5

cool CATS THAT SEEMED TO LOVE THEIR JOBS

ADETUNJI A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rory H. 
Évaluation :
5

The customer service is awesome 👍👍 👍👍

Sandra P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sonya B. 
Évaluation :
4

Make it easier to get a hold of an actual human being on the phone. I was having trouble with my truck to get the trailer redelivered to the store and never could get a hold of anyone. And because I got there 7-8 hours late I was charged for an additional day of rental which I don't deem fair.

Shaina H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ONEIDA R. 
Évaluation :
5

We had used the online app and we're to pick up a truck from a different location. The other location was shut down but no notices were given to us. Thanks to the 529 Wade Hampton branch, we got a truck and we're able to complete a move. Nice job by that team to literally save our day!

Matt H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessie W. 
Évaluation :
2

I rented it to haul a rental tool from Home Depot only to find out Home Depot wont allow rental trucks to pull their rental equipment. YOu might let you r customers know. I'm out a 50 $rental and got ZERO benefit. Not likely i'll be back

JAMES G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Z. 
Évaluation :
3

The cab was clean the box was covered in some kind of sticky black tar.we had to lay down old sheets so our stuff wouldn't get destroyed.The pickup people were very nice and helpful.

Michael M. 
Évaluation :
4

There is not a lot of space at this location to pull trucks in/out, but that's not something that can be easily changed.

Samuel H. 
Évaluation :
4

Hire better help when calling your National number. Make things easier than having to go through so many hoops just to rent the truck.

Cheryl K. 
Évaluation :
4

Great location

ELIZABETH N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD E. 
Évaluation :
5

We really couldn't be happier at choosing this U-Haul facility for our truck return (we moved from Florida) as well as our storage needs. Everyone was very pleasant and helpful. If you're moving to this area, I highly recommend this location for your truck rental/return and/or your storage needs.

Mike R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATHAN A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRYSTAL M. 
Évaluation :
5

S.O.

Walter B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daryl W. 
Évaluation :
5

The equipment was clean but it was banged up a little very great customer service

CACHANDRA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Antonio V. 
Évaluation :
5

Nothing they were great helpful and courteous

Debra A. 
Évaluation :
5

Improve the app for pickup. I do not use Chrome on my phone or any other device this needs to be more compatible for people like me.

Beverly T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRACIE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlton N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAROLINE P. 
Évaluation :
5

Helped accommodate early pick up. Took care of a tire issue too!

Matthew S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Holly S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerald G. 
Évaluation :
5

This unit was rented due to a move that did not go as planned. I had movers cancel on me at the last minute and needed somewhere to store my personal belongings until movers were available. I liked the fact that the unit was inside. The staff was excellent at providing my access card and lock and key. The unit itself was clean and very easy to access. When it was time to turn everything back in I had no trouble at all. The staff was friendly fast and efficient. If I were to ever have this situation occur again I would not hesitate to rent another unit.

amanda h.  |  Expérience générale 
Évaluation :
3

Don't use the movers help when ask know one calls to confirm or come out to location

Windy S. 
Évaluation :
3

the truck has mechanical issues, was not aligned, reeked of cigarettes, and needs tire pressure monitor system repair.

John M. 
Évaluation :
5

Very helpful. I was treated well and things were explained well.

Theodore S. 
Évaluation :
3

The facility is rodent heaven. I expect some but most or my stuff had rodent residue on it

ERIC L.  |  Premières impressions 
Évaluation :
4

Emily & Jon were very helpful resolving any issues I had and very accomodating. They made a not so pleasant experience a positive one! Website says they close at 8 but they close at 7.

emily d.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amanda h.  |  Premières impressions 
Évaluation :
4

Demetria was so very nice and pleasant! We forgot to bring some bottles of water and she gave my wife & me two bottles of her own. The restroom was spotless and the two young men inside were very helpful and pleasant. The one that initially waited on us even helped me pick a unit for storage that would be easiest for me to drive the 20' truck to! When we finished putting our things in the unit, the other young man who checked us out was nice enough to get the truck and back it out for me. Recommend this U-Haul site if you need to rent a truck or a storage unit.

Mike R.  |  Premières impressions 
Évaluation :
5

Deneatria and Donna were very helpful is getting my storage area started. Merci.

KEVIN B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

andrew b.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SHENA G.  |  Expérience générale 
Évaluation :
1

Had nothing but problems starting at the end of month one

ronald s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tia D.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David E.  |  Premières impressions 
Évaluation :
5

When I came into the Uhaul store I was listened to and very kindly things were put together for my needs. When I left the Uhaul store, I felt encouraged that I had what I needed to make my move, even got mental encouragement as a bonus!

Karen B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S.  |  Expérience générale 
Évaluation :
5

Great facility, great great folks!!!

Robert D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James c.  |  Premières impressions 
Évaluation :
4

Brent was awesome!!

michelle s.  |  Expérience générale 
Évaluation :
1

Very unprofessional. Over priced. My unit was ransacked and items like a bookcase belonging to my grandfather stolen. Due to the gate being broken for five months. Units full of mouse/rat excrement & urine. Everything stored had to be thoroughly cleaned before moving into our home, resulting in a extremely costly expense. Very difficult to move around facility due to U-haul moving trucks parked haphazardly along the sides and in the rows leading to the storage unit. I definitely do NOT recommend unless you're desperate. The storage facility I use now is locked, video cameras record each vehicle. And your time you open & close the gate until you open & close to leave is recorded. Only one vehicle can enter at a time and the units are clean. For a lot less money. Thank goodness I no longer have to use the storage facility at 529 Wade Hampton Blvd! One more thing, the largest unit they offer is 10 x 15. If you have a full 26 ft. truck you'll need two units. And that's with professional people packing each unit neatly and using every bit of space. Two units cost 289,90 $ every month, with vermin infested, hard to get to, no security, etc. Decide for yourself, but I won't use them again.

Kathy B.  |  Expérience générale 
Évaluation :
1

Although I give praise to your staff at the Wade Hampton facility in Greenville, SC, the storage room was not in the best condition. The first room I rented had fiber panels in the ceiling damage and hanging from the ceiling coming in contact with it. I complained and the staff moved me to another room. This room had rat droppings on and in my boxes. I complained and ask for the box that controlled the rats. It didn't work and later I complained again then they moved me to another room. The rats were coming from a small hole in the rear wall This was a nasty, unsanitized, and unsafe room. I moved out yesterday and I will never rent another storage area from this Uhaul. I have used them in past years and never had any problems until I rented from this facility.

HENRY W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steve b.  |  Premières impressions 
Évaluation :
1

Please have a manager call me asap 567-408-6346

Matt S.  |  Expérience générale 
Évaluation :
3

Too expensive, several local storage facilities with less expensive rates and same quality service. Ridiculous due date and late fees

symura k.  |  Expérience générale 
Évaluation :
3

Very nice and helpful

Bridget D.  |  Expérience générale 
Évaluation :
4

Only difficulty was contacting the location by phone was almost impossible to get in touch with

KEVIN B.  |  Expérience générale 
Évaluation :
1

Not only did I reach out to Uhaul Office Executive: Pat Llardi 828-358-1212 and left voicemails,my concerns were ignored and I never received a call back. J.R Bellis was unprofessional and didn't care

KAMUEL S.  |  Expérience générale 
Évaluation :
5

Very nice, every way possible was great

Kathy B.  |  Premières impressions 
Évaluation :
4

N.D.

RORY N.  |  Expérience générale 
Évaluation :
5

The guys helped with everything we needed. Would gladly work with them if I move again. They will be the first people I contact for a move.

David L.  |  Premières impressions 
Évaluation :
3

The service from the employees and the trailer rental were awesome. The "climate controlled" storage units were in bad condition. It was far too hot in those units for me to keep our stuff there.

kerry l.  |  Premières impressions 
Évaluation :
4

You always had a recording when I called saying you were with other customers. There will be a 10 min wait. You need a answering machine to leave message I called 6 times on a 4 day time span no answe

Doak D.  |  Expérience générale 
Évaluation :
5

This company is above excellent!

Julie M.  |  Expérience générale 
Évaluation :
2

Staff was fine but location needs more workers due to slow lines. My password did not work and had to use a temp one.

Mike c.  |  Premières impressions 
Évaluation :
5

Very nice and polite and very helpful, pleasure doing business with.

ronald s.  |  Premières impressions 
Évaluation :
5

Our experience with the facility was highly rated because of the help from your representative named Luke. He was professional, very helpful, and got what we needed. Thank you Luke.

Carolyn R.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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