A snow brush should be in the truck during winter months.David B.
Customer Reviews for U-Haul Moving & Storage of Downtown
Pour nous contacter
Fort Wayne, IN 46803
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JARAD P.
The lady with pink hair was awesome wonderful customer service. Prices are too high but not the employees issuesStacy P.
Very friendly and niceFailzul H.
Le client n'a pas laissé de commentaire.PAUL M.
Le client n'a pas laissé de commentaire.IYESHA M.
There was no way to change the drop off location, even though there were multiple other Uhaul drop off locationse, I had to go to the one farthest away from me causing me to pay extra for miles. Would not recommend because of thisBrian C.
Le client n'a pas laissé de commentaire.Jacob Y.
The check engine light was on, they said it was the Cadillac converter, the truck shook the entire 2hr ride. It was horribleNATASHA N.
When I was making the reservation I specifically requested 3 furniture dollies which I needed for the move and when I arrived there was zero indication that I made that reservation and I was not informed that they were unavailable. It made the experience incredibly frustrating.Jaren W.
Besides giving it to me for free there really isn't anything to improve on! Had a great experience. Staff was A+Adam R.
The paper said Â½ tank upon getting in the truck it was Â¼ the worker said he would update it. BUT had I not taken a picture of the Â¼ tank I would have been on the hook for the extra Â¼ tank upon returning the truckRODNEY M.
Le client n'a pas laissé de commentaire.Gary M.
Le client n'a pas laissé de commentaire.Derrick G.
The lady that took care of my reservation and then guided me thru the change in equipment from a trailer to a cargo van was very helpful and professional as she carefully went through the rental agreement highlighting all the pertinant steps from checking out the equipment to return of the equipment . She made the whole process easy and quick .ALAN I.
Le client n'a pas laissé de commentaire.Noah B.
Truck was not marked in correctly. Staff did not go iver truck with me. Had to figure things out myself.Melinda B.
Le client n'a pas laissé de commentaire.EDWIN CAMPBELL V.
Le client n'a pas laissé de commentaire.KEVIN V.
Efficient and professional. Pleasant experience.BRENDAN B.
Went to the Uhaul place on Coldwater to the service rep there what I needed and where I would like to pick up was told everything was set someone would call me in a few days well no one called so I called uhaul and was told I have no reservation for my pick up in NC well they helped me find what I needed and was able to pick it up on my way. Well I called coldwater store in Ft Wayne to complain maybe come up with a fix to how upset I was and nothing happened so instead of taking the auto transport trailer there for drop off I went to uhaul downtown on Washington st the two ladies there were so nice and helpful even after I told them what had happened to me that from now on if I do not go to that location for what I need I will just not go to uhaul again !!!!!!BRUCE WAYNE F.
All was fineMICHAEL M.
Le client n'a pas laissé de commentaire.Susan M.
Le client n'a pas laissé de commentaire.JAZMINE W.
Le client n'a pas laissé de commentaire.DAVID M.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Melissa B.
My trip was 750 miles and they said I went 1000 miles and charged me over and that location was changed as well lane if I didn't look again right before I took it back i would have been charged even more money.KACY H.
Rented van to move mattMisty J.
Returning the trailer after hours was a bit complicated as even with location sharing on U-Haul still didn't recognize where I was at. No other issues staff was friendly and helpful. Would definitely rent again!Nicholas M.
Le client n'a pas laissé de commentaire.ZACHARIH B.
Le client n'a pas laissé de commentaire.Zachary S.
Did not have interaction with anyone. Dropped off after hours using the online system, and appreciated the lot lighting. All went well.Mark K.
Le client n'a pas laissé de commentaire.LINDSAY F.
Clean the truck, dog hair and dust ectCraig J.
Le client n'a pas laissé de commentaire.JAMES H.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Erica L.
Amazing, fast, great price, friendly, and accurate with everything. i will definitely be using them again. Truck ran great. Online signup was easy.Ann G.
Excellent customer service.KALEB D.
Le client n'a pas laissé de commentaire.Michael C.
Take the truck during business hours. I showed up with the truck before 5pm and the woman was rude and told me to check it in...but it was before 5pm.... So fuck her. And I'm waiting for y'all to touch my credit card for more then the 81 dollars....I have a lawsuit and receipt so what I say is true and can be proven in court. ThanksJeremy A.
Le client n'a pas laissé de commentaire.Junior D.
Le client n'a pas laissé de commentaire.MITCHELL W.
Le client n'a pas laissé de commentaire.MEGAN S.
Le client n'a pas laissé de commentaire.MATTHEW E.
Le client n'a pas laissé de commentaire.CHARICE C.
Le client n'a pas laissé de commentaire.Robyn B.
Have used this store for several years.. EXCELLENT !!MICHAEL C.
Le client n'a pas laissé de commentaire.WILLOW L.
Le client n'a pas laissé de commentaire.JEREMY B.
Le client n'a pas laissé de commentaire.Shane K.
Nothing, Customer Service was excellent - Process was expedited - I was in and out of the facility and on to my moving destination, upon my return I was greeting at the door for my drop off - Kudos to your staff at Jefferson street facilityMondre W.
Le client n'a pas laissé de commentaire.DONALDWALTER J.
I didn't notice it before I picked up the truck, but someone was smoking in the truck I rented.ABBIGAIL R.
N/a... Ian was awesome. Help out a lot and reassured me that goin with my first thoughts would be smart. He was great! Everything worked out perfect. Ive always came to this location but Ian made this experience a success.KHAMIA L.
Le client n'a pas laissé de commentaire.KIAZIA D.
The web site return was my only problemSPRING B.
Le client n'a pas laissé de commentaire.Randall S.
Le client n'a pas laissé de commentaire.James S.
Quick easy service! Easy return process top notch location and employeesKristopher B.
Excellent, attentive staff. Easy and fast in and out.Morrison A.
Le client n'a pas laissé de commentaire.Chris R.
Check that the equipment is serviceable. First truck provided would not start. Key was still in the after-hours box, so pretty obvious that the unit had not been checked out after last use. Be sure of what is being rented!Steven M.
Le client n'a pas laissé de commentaire.tina C.
Le client n'a pas laissé de commentaire.JERRY W.
Le client n'a pas laissé de commentaire.Matthew F.
My suggestion is keep the two employees happy..! They were both wonderful, kind, and professionalâ€¦Earl was a pleasure to talk with..and the young girl with the colorful hair was extremely professional and polite.(sorry I forgot her name)..awesome experience and I'll recommend that facility to all my friends..ðŸ'Paul P.
Le client n'a pas laissé de commentaire.Michelle H.
Place was closed and there was little useful signage on how to drop off truck after hours.Andrew C.
Le client n'a pas laissé de commentaire.james S.
My service was quick and the staff was very nice and helpful!Kahdeejah H.
Le client n'a pas laissé de commentaire.CHAD S.
I've passed several locations that rent U Hauls due to my knowledge that this location has always provided good service.Jerome R.
Le client n'a pas laissé de commentaire.mark L.
Le client n'a pas laissé de commentaire.Tracey B.
Le client n'a pas laissé de commentaire.Joshua B.
Le client n'a pas laissé de commentaire.Michael S.
The service provider for this location was short with me and belittled me during my drop offEmily A.
Le client n'a pas laissé de commentaire.M S.
Employees greeted me outside upon arrival and super efficient and timelyKATHLEEN C.
I always use this location. Friendly and helpful.MELISSA K.
Kevin was very helpful, had a very positive attitude, and made the experience easy to drop off our Uhaul truck. We have been to this location before and did not have a pleasant experience. We are glad that the situation here has improved. Well done, Kevin.MARY C.
Le client n'a pas laissé de commentaire.Vincent M.
Excellent service. I usually rent from Budget - next time definitely U-Haul. I felt that your representative really cared about making 'my move' a pleasant experience!WARREN W.
Le client n'a pas laissé de commentaire.Rod B.
Le client n'a pas laissé de commentaire.Malcolm B.
Le client n'a pas laissé de commentaire.Calvin W.
Le client n'a pas laissé de commentaire.Neil F.
Le client n'a pas laissé de commentaire.David W.
Person at drop off was very helpful.kevin G.
Le client n'a pas laissé de commentaire.Sara K.
Le client n'a pas laissé de commentaire.DANIEL S.
Le client n'a pas laissé de commentaire.Harold R.
Perhaps not send out trucks with check engine lights on.....Jamie T.
Staff was friendly and efficient and explained everything with a genuine smileMelissa R.
Le client n'a pas laissé de commentaire.Herbert H.
The employees were friendly however the truck was hard to start. Also when I stopped the seats moved forward. It wasn't very seamlessDANEISHA T.
Average service.DENNIS M.
Le client n'a pas laissé de commentaire.Drew F. | Premières impressions
PropreKRISTI L. | Premières impressions
I really appreciated U haul being there when I needed them. I had to do an extended rental and it was a very easy and efficient process.Barbara P. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!