Le client n'a pas laissé de commentaire.David T.
Customer Reviews for U-Haul Moving & Storage of Dublin
Pour nous contacter
Dublin, CA 94568
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 7h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.GARY B.
Absolutely nothing. This is THE BESt location I've experienced and I rent a lot of U-Haul vehicles for work. Drive the extra miles and find this team!JULIANN C.
took 2 days extra to complete the installation, no one ever picks the phone when I call, never reply email, the mechanic disconnect the sensors of the car, now the car unable to read the surrounding. Trying to call the shot and never get to hold of anyoneying X.
Le client n'a pas laissé de commentaire.BORIS L.
They got return to wrong locationEDWARD GARY C.
Le client n'a pas laissé de commentaire.GEORGE W.
Le client n'a pas laissé de commentaire.John R.
Le client n'a pas laissé de commentaire.JOHNNY C.
It is a very good customer serviceYONG G.
Impressed with how easy the process is.Robert N.
The person who help me is not too friendlyANYA E. | Premières impressions
better customer waiting areaRudolph T.
Le client n'a pas laissé de commentaire.WESLEY P.
Le client n'a pas laissé de commentaire.FRANK F.
Le client n'a pas laissé de commentaire.ROBERT F.
Wonderful experience from start to finish! Highly recommend this store.Tu T.
greg was terrific-Helpful, knowlegable and very focused getting the ob completedAndy B.
Everything went do smoothly! Chrisanne, in the office was great in giving all of the information to me.LESLIE L.
Le client n'a pas laissé de commentaire.ariane j. | Expérience générale
Le client n'a pas laissé de commentaire.Nate S.
Great staff. Always helpful. And definitely very understanding during the pandemic.JILL B. | Expérience générale
Hi, In this modern digital age, the process of renting should be quick. Try to reduce the process time. Not complaining that the office staff was slow, I think at the best speed as they could. But I believe there are so many process steps.. it takes. time.NATARAJAN R.
Nothing, had a great experience.Rafael D.
Le client n'a pas laissé de commentaire.SRIVIDYA S.
I would appreciate if I could avoid going into the building at all or at least have my rental papers ready when I have checked-in and paid on line. This would be similar to the systems used by many car rental companies.David A.
Le client n'a pas laissé de commentaire.SANDEEP M.
This team at this location is awesome, but needing 3 different phone numbers is just retarded. Who even has two personal phone numbers anymore.Sanders D.
Le client n'a pas laissé de commentaire.eduardo A.
Le client n'a pas laissé de commentaire.Jennifer C. | Expérience générale
Improve information on the website. The website stated that either a 1 7/8" or 2" ball was required for the trailer I rented but I was required to buy a 2" because they wouldn't accept my 1 7/8".Robert B.
Le client n'a pas laissé de commentaire.Avel A.
Le client n'a pas laissé de commentaire.FABO Y.
Good helpful staff. Knowledgeable and friendly. Made the customer service experience easy and hassle free.Jack W.
Staff was helpful. Price for the trailer I rented was priced better than I expected. It was a pleasant experience.GRANT L.
Le client n'a pas laissé de commentaire.scott C.
Le client n'a pas laissé de commentaire.THOMAS H.
Le client n'a pas laissé de commentaire.Sean R.
Le client n'a pas laissé de commentaire.RAMIRO C.
Greg was very helpful.RICHARD W.
Le client n'a pas laissé de commentaire.George K. | Expérience générale
I was told the trailer was a particular size and it was not I went by the description on the website and I checked twice with the attendant before I took the trailer I even told the attendant the reason it had to be a particular size It was 7 inches more narrow than I was told and that the agent confirmed. Not only were we not able to use the trailer, but we wasted another four hours at the moving location trying to locate a truck to move the item we needed the trailer for. As a result, we were about 3 1/2 hours past our 24 hour return time though we had picked it up at the end of the day and we returned it after the end of the day on a 24 hour rental.- and we were charge for two full days!Janice G.
Le client n'a pas laissé de commentaire.RUSSELL W.
Train your staff not to hang up on customer(s) and basic manners :(AMY Y.
overall good experience. Friendly help -- bathrooms aren't the bestTeresa M.
Le client n'a pas laissé de commentaire.DAVID W.
Le client n'a pas laissé de commentaire.EUGENE E.
Let me know if I'm a little late it is ok I hate trying to drive at speeds over 60 Just to get back on time After loading and unloaded truck all day need to have more pick up one place drop at a local spot Not back to where I got truckERIC A.
Le client n'a pas laissé de commentaire.Alpesh D.
why do you need 3 phone numbers?RAJESH G.
Really appreciate the support on finding a bigger truck for the storage transfer after canceling the original order which was smaller than expected. 17' Truck made the trips more worthwhile as opposed to original 15' truck which would've been 3-4 trips instead of 2. Customer Service did a good job with securing a bigger truck within 8 hours of canceling the original order.Jerry C.
Le client n'a pas laissé de commentaire.Ashley T.
Le client n'a pas laissé de commentaire.Kerry K.
Le client n'a pas laissé de commentaire.eduardo A.
Le client n'a pas laissé de commentaire.Danika L. | Expérience générale
People were very helpful and friendly at pickup and drop offGregory D.
Nice guy disconnected trailer and asked how the rental was. Perfect size trailer for our need to move daughter. MerciNick W.
Le client n'a pas laissé de commentaire.KAYVAN F.
Very goodKetan V.
Amy & Greg & all team members do a great jobSONIA M.
Le client n'a pas laissé de commentaire.Courtney A.
Le client n'a pas laissé de commentaire.Joseph M. | Expérience générale
I rent a lot and this is by far the beat location in the Bay Area.JULIANN C.
Le client n'a pas laissé de commentaire.Brendan D.
The distance reading was incorrect and the equipment return person was giving all sorts of excuses including photo proof. Very unprofessional. George is amazing but he wasnt there during equipment retrun,RAMESH A.
I was charged an additional day because I was 10 minutes late. I was very disappointed in their customer service. I was not made aware of the extra charges until I read them on my receipt at home. I gassed up, I washed the truck and nothing was was mentioned about additional charges. I would be happier with an adjustment made to my card.PATRICIA A.
Thanks Amy for your helpStephen D.
Le client n'a pas laissé de commentaire.scott C.
Le client n'a pas laissé de commentaire.Charles O.
All the staff use a good example from management. Well run location & courteous staff.SONIA M.
Le client n'a pas laissé de commentaire.Gary F.
Nothing. This location has consistently the best customer service ever! Thank you!!Ana B.
The front counter people are slow and not friendly !KAYVAN F.
The uhaul associate gave my trailer away to the person RIGHT IN FRONT OF ME! It left me to getting a trailer 1/4 of the size and have to make multiple trips. So terrible to cancel my reservation, sell my trailer and then NEVER APOLOGIZE or try to correct the situation. I had made an online reservation, which was NOT UPHELD. IT WAS CANCELLED, and I received NO NOTIFICATION! Until I was standing in front of the associate, who was giving away the trailer I reserved!MARAH D.
Speed to check inJOSE M.
Le client n'a pas laissé de commentaire.Kranti G.
Le client n'a pas laissé de commentaire.Eric F.
First time I been asked for 3 persons phone number before they release a trailer.LUISITO M.
The installer, Shed, did a great job installing and he took the time to explain to me how the hitch and trailer worked. He was very nice.PHIL K.
The pickup location staff did a good job, but the call center did not meet expectations, and the online website was horrible. The absolutely most annoying part of the rental experience was getting constant useless messages while on 40 minute hold times to go to the website and do the transaction there. This treats customers like you think they are stupid and you want to get rid of them. The truth is that your online system is deficient and unusable for some transactions and your own call center cannot even get it to work.RICHARD P.
everything was perfectARMANDO O.
Le client n'a pas laissé de commentaire.BRUCE WILLIAM C.
None. I was able to pickup from the location I selected. I also liked that the Manager called me to confirm.Joseph Q.
Terrible customer service. I got yelled at over the phone over confusion with booking. The GM left me a message and his door keeper didn't let me speak with him. Short of cussing me out thiS has to be the customer experience ever. Terrible, never coming back again.ALEXIS M.
Mr. Edward does a great job in greeting the customer and taking care of every issues. MerciAmir M.
Le client n'a pas laissé de commentaire.RYAN C.
Le client n'a pas laissé de commentaire.MITCHELL R.
Le client n'a pas laissé de commentaire.SERDAR K.
Le client n'a pas laissé de commentaire.Sergio B.
The energy and attitude of the team could be much better.Joseph C.
Nothing I can think of .MICHAEL J.
Le client n'a pas laissé de commentaire.RICHARD K.
Le client n'a pas laissé de commentaire.Roxanne D. R.
Amy & Greg, Michelle do a great job in customer serviceAmir M.
Our trailer got ants - the staff didn't know if pest control was used ever or when the last time was. Debris like nails and other construction material were everywhere. The boat in the spot behind us often parked one to two feet into our space. The gate was broken and left open multiple times.Pamela W. | Expérience générale
Le client n'a pas laissé de commentaire.JASON N.
Le client n'a pas laissé de commentaire.Tarek E.
Thank you for supportMARCOS R.
Le client n'a pas laissé de commentaire.ROBERT S.
Le client n'a pas laissé de commentaire.SONIA M.
Le client n'a pas laissé de commentaire.Saeed S.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.Christopher M.
Better customer service, smiles.EDWARD S.
Le client n'a pas laissé de commentaire.ROGER R.
Le client n'a pas laissé de commentaire.Jeff t. | Expérience générale
Le client n'a pas laissé de commentaire.ALEXIS L. | Expérience générale
I was sad to move our stuff out!! Thank you U haul !!holly t. | Expérience générale
Le client n'a pas laissé de commentaire.Carin a. | Premières impressions
Le client n'a pas laissé de commentaire.William A. | Expérience générale
Le client n'a pas laissé de commentaire.JOSEPH T. | Premières impressions
Le client n'a pas laissé de commentaire.CHRIS E. | Expérience générale
Le client n'a pas laissé de commentaire.josh g. | Expérience générale
Le client n'a pas laissé de commentaire.barbara r. | Expérience générale
Le client n'a pas laissé de commentaire.Jeff t. | Premières impressions
Le client n'a pas laissé de commentaire.Patrick L. | Expérience générale
Le client n'a pas laissé de commentaire.David R. | Expérience générale
Jacob was very nice and very helpful and made our whole experience less stressful thank you for all your services and help!Jesse M. | Online Move In
Over all I was a satisfied customer.Judy R. | Premières impressions
Le client n'a pas laissé de commentaire.sidney B. | Expérience générale
Le client n'a pas laissé de commentaire.Sumeet U. | Expérience générale
Le client n'a pas laissé de commentaire.Bhanu Prakash A. | Premières impressions
Ed was terrific and took care of my concerns in a efficient and caring manner !ANNE S. | Expérience générale
Greg was SOOO helpful and I Thank him ... Excellent service ...I am so Pleased with the service ...!!!ronald J. | Premières impressions
Highly responsive staff, friendly, with fair rates. Excelllent, safe, affordable place to store my RV. Location manager and other staff are very responsive. Je les recommande fortement.steve t. | Premières impressions
Excellent service and very well maintained...assistance was greatemmilie r. | Expérience générale
We have been there for 20plus years and think it's the best for service. The only reason we are leaving is our work is 400 miles away now. We would highly recommend is center to anybody. Thank You! Gary / KeikoGARY F. | Expérience générale
Le client n'a pas laissé de commentaire.BENEDETTO G. | Expérience générale
Le client n'a pas laissé de commentaire.MATTHEW J. | Premières impressions
Nice folls! Helped me with a lost key saving me lots of time.MARK M. | Expérience générale
Le client n'a pas laissé de commentaire.Qnshasa P. | Expérience générale
On line move out checkout didn't work and was frustrating. After several attempts just went inside to do it the old fashioned wayCARMEN F. | Expérience générale
The staff was very friendly and accomodating.Jennifer C. | Premières impressions
Le client n'a pas laissé de commentaire.Reynaldo R. | Premières impressions
Le client n'a pas laissé de commentaire.Va L. | Premières impressions
Greg and his team were very professional, cordial and helpful!Rick L. | Expérience générale
The storage unit was fine. The staff were good and above average. But the access hours were a bit restricting.Wayne G. | Expérience générale
I've had this storage unit for 9 years. Always felt safe and secure. The prices seem to go up every year so I finally made the move to empty the unit. You made me realize I can buy all new holiday decorations and camping equipment each year for less than storing them. Merci.EVA H. | Expérience générale
Le client n'a pas laissé de commentaire.Amanda S. | Premières impressions
Le client n'a pas laissé de commentaire.EMMILIE R. | Expérience générale
I would like to get a gate remote.Tim M. | Premières impressions
Thank you for being so accommodating!Angeli A. | Premières impressions
Le client n'a pas laissé de commentaire.Mauricio D. | Premières impressions
Greg Ordonez exemplified excellent customer service solutioning my case.regnial a. | Premières impressions
I had reserved a unit of my liking, come to find out they didn't had my reservation. I also rented a truck but they didn't have it when I arrived. ( they ended up giving me a bigger one at same rate) but the fact that I had to wait when I had done the online reservation plus I had to go home and try to find a unit that I could used to no success I ended up renting one there indoors which made my moved a lot harder plus delayed my whole day.jose a. | Premières impressions
Nice friendly staff. However, they are working on correcting a rodent problem in some of the units.Kenneth w. | Premières impressions
Excellent and quick customer service. Thank you Caileigh.Sakura F. | Premières impressions
Was helped immediately and was quickly able to complete contract for RV space.. All questions were answered and the U Haul employee even walked me out to see the site.. Great experience..william m. | Premières impressions
Great service, friendly staff!ARTURO T. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!