Évaluations des clients U-Haul Moving & Storage of El Centro

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of El Centro

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Philip Z. le

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Le client n'a pas laissé de commentaire.

CHARLES L. le

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You sent me an email with the correct pickup location name but with an address an hour away in another town. I had to call and straighten this out the evening before the move.

Rolando P. le

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Le client n'a pas laissé de commentaire.

gerardo c. le

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Todo está muy bien

Austin R. le

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Everything good. Only issue was the truck was 3 quarters full and they said to have it 3 quarters full when I return it. Only suggestion would be to just have every truck tank full. That way it’s easier to just return a full truck instead of figuring out how much gas I need to get it back to 3 quarters full.

nelly s. le

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The Best customer service

Sergio T. le

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Everything was top notch, with the slight exception, that the trailer had leaves in the cargo area. I give y'all 9 out 10 for overall experience. The attendant did provide excellent service.

Robert M. le

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Le client n'a pas laissé de commentaire.

Rolando P. le

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I have rented different types and sizes of trailers, and even a pick-up truck over the years. Over the past 25 years I purchased at least four tow hitches as well. The manager and his staff have always been professional, friendly and knowledgeable.

Luis H. le

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Friendly service and quick

Octavio A. le

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great and fast service, cleanliness, overall easy and great experience

Rene C. le

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Le client n'a pas laissé de commentaire.

PETER E. le

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Le client n'a pas laissé de commentaire.

Jason G. le

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Phone coverage. Called four times over the span of one hour and no one answered.

MICHAEL M. le

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I have rented from this location numerous times and the service is always exceptional

Leticia P. le

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Le client n'a pas laissé de commentaire.

ROBERT M. le

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Le client n'a pas laissé de commentaire.

Consuelo O. le

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It would be great if the return and inspection would go a little bit faster because there's no waiting area and it's too hot outside to be standing in the heat.

Ivan L. le

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Le client n'a pas laissé de commentaire.

Abraham A. le

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Le client n'a pas laissé de commentaire.

Stephanie C. le

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Tell the person cleaning the trucks not to be rude

KARMAN K. le

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Would absolutely use again.

JAMES B. le

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Le client n'a pas laissé de commentaire.

Juan B. le

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Le client n'a pas laissé de commentaire.

Adam J. le

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Really no improvement needed at all. The staff and facilities were exceptional. Staff attended to me right of way the day before to reserve the car dolly. I really appreciated that they went the extra mile to find the nearest car trailer, which was my fist choice, but was to far for me to travel. I settled for the car dolly. I guess if there was one thing to change would be to make sure car trailers were available to rent when needed. Next time I'll call with more time in advance. Thank you U-Haul for being there when needed.

James D. le

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Professional, outstanding service from both Tino and Christian. They were prompt and extremely professional. We used three U Haul locations for this move with a 15 ft box truck, transporter, and two other trailers. Everything went great with all the equipment and Uhaul stores. Thanks folks!!!

Reyanna C. le

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The employees were great! Very helpful and pleasant to work with for checking the vehicle out and back in. Great job guys!!

Ricardo M. le

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I liked

robin h. le

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The only semi-good thing we experienced was our countless interactions with our Roadside Assistance rep. whom we got VERY familiar with during our trip.

alejandro b. le

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Excellent service!! the person who helped us was helpful, very friendly and explained everything very well

alejandro b. le

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the person who helped us was helpful, very friendly and explained everything very well, no complaints!!

Manuel R. le

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Ayudaría mucho si abrieran una hora más temprano

BENJAMIN S. le

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Great customer service,couldn't have ask for more

AMELIA L. le

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Le client n'a pas laissé de commentaire.

Lizbeth C. le

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Everything and everyone was great

James D. le

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We've used this Uhaul location as our go to for 4 years and the service has always been OUTSTANDING and professional...thank you! They've recognized our need to safely transport our 70 Challenger and always accommodated our unique needs....thank you!

David d. le

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Uhaul corporation lies to their customers

WILLIAM M. le

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excellent service!

joseph t. le

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Three day after I drop of the rentals I get charged another amount that I had paid and was not in the agreement. Invoice states for an extra day which is not the case. I actually turned it in two days early!! This is not right and I will file a complaint!

Manuel R. le

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Ayudaría mucho sí abrieran a las 6:00

timothy allen w. le

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Keep up the good work !

Cynthia D. le

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Le client n'a pas laissé de commentaire.

EARL M. le

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Le client n'a pas laissé de commentaire.

Tatsuya K. le

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I reserve 26 feet track also I checked in two days before by internet. Jun 1 went this location but not 26 feet was available without any notice before. Finally I use 2 15 feet track This was worst experience also worst u-haul shop

Holly B. le

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Le client n'a pas laissé de commentaire.

brittany p. le

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Great service. Great prices.

Joann F. le

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Awesome service!

Cindy L. le

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Le client n'a pas laissé de commentaire.

RIGOBERTO P. le

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Le client n'a pas laissé de commentaire.

jennifer w. le

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Le client n'a pas laissé de commentaire.

adriana l. le

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Excellent customer service and very helpful

Manuel R. le

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Abrir más temprano ayudaría mucho

Andrea P. le

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I would never recommend uhaul to anyone. They recommended equipment that is way too big for my vehicle. The consequence of their recommendation is my transmission blew out. Then they try to cover their backsides and claim the initial weight they said was far less than what was actually stated. They also like to make claims that they spoke with me on the dispute then documented, even though I hadn't even received a phone nor voicemail. It's hard enough moving but to have your only vehicle out of commission and to have to call back every three days to see if it has been solved only to find out they falsely document conversations that never occurred adds ten times more stress to the situation. Do not rent from uhaul because it will be at the expense of you money, vehicle and time.

PEDRO M. le

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Not enough room choices and it’s hard to get to the room entrance.

lUIS P. le

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Excelente service at pickup great service at drop off. Courteous despite the client, or potential inquiring client, numbers awaiting.

francisco m. le

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Le client n'a pas laissé de commentaire.

Manuel R. le

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Abrir una hora más temprano sería de gran ayuda

Hector E. le

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Everything was good and expeditious.

Eden C. le

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Awesome

Ruben M. le

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Le client n'a pas laissé de commentaire.

Pablo A. le

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Le client n'a pas laissé de commentaire.

Leti M. le

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Le client n'a pas laissé de commentaire.

adalberto b. le

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Good service

alex q c. le

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Very professional service and employee was very knowledgeable and in and out really quick.

JOSE LOUIS B. le

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99.9% satisfied,unit are not fuel friendly

mike b. le

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very good no complaints.

Amber H. le

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Le client n'a pas laissé de commentaire.

Andrew R. le

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The staff was great, but the prices are misleading. Says $20 to rent a pick up but it somehow ends up being $50. Was not happy with that at all. I used 13 miles and put $10 in gas but they said I did not put enough gas so I got hit with an extra $7.50 fee. The company is sneaky. The only reason they get a 2 star from me is because the truck was clean, but other than that, I was unsatisfied and mad about the situation. Will not be using U-Haul again.

rangel o. le

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Indoor facility was clean, hallways well lighted. Never had a problem accessing my unit. Light inside the units would be good. Good storage experience. Thank you.

Yesenia R. le

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Friendly staff! Great customer service!

Jose S. le

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Le client n'a pas laissé de commentaire.

Cesar H. le

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Excellent customer service and extremely well organized. Picking up the trailer was a breeze.

Carlos M. le

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Le client n'a pas laissé de commentaire.

Enrique m. le

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It would be nice to have an extra hour of grace period before returning equipment in case a customer needs it to complete his move and not having to rent it another full day!

Margaret J. le

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Le client n'a pas laissé de commentaire.

alex j. le

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Your advertising is false you guys say it's 19.95 but when it's all said and done you're paying about a hundred bucks just to rent a truck for 20 bucks.

Larry R. le

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Le client n'a pas laissé de commentaire.

Melvin G M. le

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We were very disappointed that we had to drive 100 miles to pickup the truck. We expected Uhaul to have the truck available at the beginning of our trip. At the location that our reservation indicated as the pickup spot, quartzsite, az.

Sara C. le

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Le client n'a pas laissé de commentaire.

Tom S. le

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nothing

Tim B. le

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The staff is VERY friendly, knowledgeable, and helpful. He answered some questions I had that were not related to the truck rental, but related to another move we were looking in to. The truck was a bit dirty though.

william a. le

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none

jesus v. le

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Staff member was extremely helpful in making recommendations, very knowledgeable. Appreciate the assistance and time in explaining the proper use of the dolly we rented.

Gaston L. le

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everything was perfect thanks

jack h. le

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dna

Kenny P. le

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The only thing that I didn’t like is I told the guy to wait and before I got back he had already ran my girlfriends card. And I wanted to use another card. Other than that very friendly and helpful

Daniel W. le

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Everyone was awesome, I highly recommend this shop they are great.

Salvador A. le

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Le client n'a pas laissé de commentaire.

Alicia M. le

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Everything was amazing! Representatives were attentive and very nice! Both when i picked up and when I returned the truck.

APRIL R. le

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BAD BAD BAD! When I called to rent a truck/reserve it, I told the lady how much I had to load from my 1 bedroom apt. She assured me the size she reserved was large enough. When I had loaders trying to load the UHaul, IT WAS TOO SMALL! WAY too small!! I then had to return to Uhaul and get a trailer to pull behind with rest of my stuff. THEN, they only had a medium size one--not enough to hold my stuff!! I had to leave many things behind due to this!!!!

Dennis D. le

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There was only one employee working at location during picking up unit causing a longer wait then expected, second employee is needed.

Melvin G M. le

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Provide the equipment reserved on line to be at the locations specified in the reservation. This bit about having to go to some other location to pick up the equipment is totally unsatisfactory. I will not use U Haul again.

John M. le

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Great Staff.

Tom S. le

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great service

doris c. le

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Me gusta tratar con ellos.

MARTHA H. le

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Excellent staff and clean gacility

Gustavo F. le

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Good.

Guy F. le

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Luis Moreno was very attentive to my situation, and I do appreciate it.

Melvin S. le

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Manager and Erik very helpful

doris c. le

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Buena atención al público Gracias

Mariana J. le

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Agustin was amazing helping menout every step of the way with my storage needs, you need more employees like him

Brent B. le

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Would be great to have 24 hour access or at least later access. Not everyone works 9-5. I found hours to be my only issue at times.

christopher m. le

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Great employees, very helpful. Wish the facility allowed after hours access like other uhaul facilities, otherwise was a great experience!

Oscar R. le

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Good customer service...

BOB M. le

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good use of old truck boxes. just a but expensive though.

diana p. le

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Helpful staff

Morgan G. le

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The guys working were Always so kind and helpful!

KYLE M. le

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Very helpfull staff

Gary W. le

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I rented a 10 foot truck. 24 hours. I get there This rude punk.Tells me to shut up calls manager. Gives me a 24ft. So I store the stuff there.can’t afford it. You sell everything and I owe you 1000.

chantel m. le

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My storage was broken into and I was unable to get back anything that was stolen. Surveillance is a must if it is not gated and secured.