Le client n'a pas laissé de commentaire.
John B.U-Haul Moving & Storage of East Arlington
Heures
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
- Overall Rating:
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- Évaluation :
- 5
Nothing everything was excellent from beginning to end.
Carlos L.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Billy T.- Évaluation :
- 3
Walk with the costumer verifying the condition of the vehicle, mileage and fuel as to discuss any issues or questions that might arise as the costumer agrees or disagrees with what the employee wrote.
Mario P.- Évaluation :
- 1
Online app would not work!!! Tried for 40 minutes to check in my truck....still never worked. Then only option was to re-schedule drop off??? Pay another day because your system sucks??? That's just nuts!
Kelly R.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JOYCE NEVELING S.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Shannon S.- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Langston L.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Larry M.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Mike L.- Évaluation :
- 5
The people are very kind and professional and I might use you guys again thank you
Maria E.- Évaluation :
- 5
An awesome experience....thank you
Steve Y.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Shantel W.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Frank M.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Willie S.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Charles C.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Katheyn S.- Évaluation :
- 5
Great Manager and Staff
Stevie C.- Évaluation :
- 3
They gave me a van with a flat tire in the middle of the rain. Other than that everything else was good.
Nicole C.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
MICHAEL B.- Évaluation :
- 5
keep doing and giving Good Customer Service. That's what enpressed me...
Gloria S.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
KENT N.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Doris B.- Évaluation :
- 3
Make sure the tires on the vehicle are properly inflated and no nails are in the tires. Ensure working air pumps are on site along with properly trained staff to perform basic maintenance.
CHRISTOPHER R.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kameka J.- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Courtney C.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
HARUN M.- Évaluation :
- 1
Made a reservation for a 10ft truck and a utility dolly. They had no utility dolly and the manager there had an attitude when I questioned him about why there was no dolly when I made a Reservation for.
KATHLEEN T.- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Alex C.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
maria C. | Expérience générale- Évaluation :
- 4
The only problem I had was losing some items in the flood. Aaron and staff was the best.
ANGELA A. | Expérience générale- Évaluation :
- 1
Le client n'a pas laissé de commentaire.
AMBER P.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CAMERON T.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Leoxan N.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Quiana B. | Expérience générale- Évaluation :
- 3
Given the covid pandemic, There were no visible signs that the truck was sanitized. Upon returning the truck, the attendant was not wearing a mask and within a few minutes of completing the return, the Uhaul that I rented was back on the lot for the next rental. I did not see him do any sanitizing after my returning it. The country is seeing record daily increases and this location has no sense of engagement or responsibility. I WILL NOT use or recommend this location again.
Robert H.- Évaluation :
- 5
Young man very helpful would recommend to people very pleased.
terry r. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
KERRY J.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
George O.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Mindy B.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Laquiesha C.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Burney G.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jonathan W.- Évaluation :
- 5
We reserved online and when we arrived at the store the manager was working he was friendly and courteous. He took his time explaining the process to us. We will use again if need in the future.
Clemmie C. | Expérience générale- Évaluation :
- 5
Customer service was great!!!!
TONDA G.- Évaluation :
- 1
Le client n'a pas laissé de commentaire.
Carlos R.- Évaluation :
- 5
Not sure why but the taillights failed during use. Brake worked and signal, just running lights wouldn't work at night. Adapter that was used 7 to 4 way was left in night drop door. Thanks
Leonard W.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Willy F.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Douglas S.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Tony N.- Évaluation :
- 5
All good. Nothing to add at this moment.
onix A.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Brittany F.- Évaluation :
- 2
I wanted a 5x9 ramp trailer. I got moved around three times before I got a confirmation. Pick up and hook up was quick. I used my personal dolly to move my washer and dryer set to my daughter's home. I dropped the trailer off but left my dolly in the bed of the trailer. I tried to call the place where I dropped it off and was on hold for about 15 minutes only find out that I was switched over to the national line. By then I was on my way back to the shop... I finally got through to them and was told there was no dolly in the trailer. I still went to the shop and asked again about my dolly and again was told it was not there. I told him it was a 160 dolly and I know it was in the trailer. I know someone there knows what happened to it. I'm not pleased.
Aaron R.- Évaluation :
- 4
Get trucks with cruse control. Driving 1000+ miles without it was brutal.
ADRIAN M.- Évaluation :
- 5
As always , great service...
Arturo S.- Évaluation :
- 5
Everybody at this location deserves a raise. And keep up the great work
Willy F. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Julius E.- Évaluation :
- 1
Make sure equipment is reliable and safe.
James M.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Michael G.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
JAVIER R.- Évaluation :
- 1
After the breakdown and roadside assistance, they still charged me to rent the trailer. The axle came off the trailer and i still was charged. No follow up of any type from uhaul after the accident. I had to reach out to uhaul and ask them if there was anyyhing i needed to do. I'm not sure if there was damage to my truck. Uhaul online support said they would have the location GM follow up with me. Still nothing other than the bill. Did i mention the axle came off of the trailer and they still charged me for the rental?
JAMES K.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sheena R.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
HOLLY M.- Évaluation :
- 5
Quick and easy drop off. Attendant was quick and helpful.
Richard S.- Évaluation :
- 1
Le client n'a pas laissé de commentaire.
Jasmin D.- Évaluation :
- 5
This location is superb double the stars for them, I only wish all the managers for Uhaul locations were as friendly, professional and, efficient. Thank y'all
INGRID O.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Madhava K.- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Gabrielle H.- Évaluation :
- 5
More people at the front desk
carl B.- Évaluation :
- 2
Le client n'a pas laissé de commentaire.
Mashuna C.- Évaluation :
- 1
Include the equipment ordered, check the vehicle before letting other “families†use them and check the tires and batteries and general maintenance of the vehicle.
EDWARD B.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ayman A.- Évaluation :
- 5
Slide me about 50 bucks from the register
Aaron H.- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Gregory M.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Douglas R.- Évaluation :
- 5
Everything was excellent.
norman B.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Mandi F.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Luz M.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Todd S.- Évaluation :
- 5
Very good customer service skills. Nice, respectful and polite staff.
Tuesday C.- Évaluation :
- 4
It was a nice truck. The radio speaker or wires need to be looked at - the sound kept coming in and out. Made for a boring drive, but everything was good.
crystal F.- Évaluation :
- 5
Service personal was amazing very living and cring towards me and my needs i well definitely use them again
JOE R.- Évaluation :
- 5
This location does a terrific job. Fast, efficient, good availability of equipment. They run the best UHaul center I have used, which is quite a lot over several decades. Their smartphone process during Covid is also excellent.
Michael O.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
SHAHZAD A.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Eric S.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Gayle M.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Adrieanne R.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
RICKY J.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Robert B.- Évaluation :
- 5
Experience was awesome. The Ram 1500 pick up truck was wonderful to drive. Thanks U-Haul.
Ajith S.- Évaluation :
- 5
Colin is such as amazing staff of Uhaul. You guys in Pioneer Pkwy are just phenomena.... your customer service is impeccable and very enticing.....
David C.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Carlos M.- Évaluation :
- 4
Keep doing what you doing
mark J.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lolita C.- Évaluation :
- 1
Very disappointed I go and I get the trailer get it load up only to find out that there's a flat I call for two hours trying to get it repaired go to location have to wait another hour just to try to get the tire repaired end up going to old fashion tireshop to get the U-Haul tire repaired:( customer service horrible will never rent from U-Haul ever again!!!.
Johnnie R.- Évaluation :
- 5
Over all just a good experience. The employees where very professional.
Patricia S.- Évaluation :
- 5
All good
Rodney H.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Justin H.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Calvin C.- Évaluation :
- 3
Place and equipment is good, employees need to learn some costumer service!!!! Very poor sorry ðŸ˜
Alfonso S.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Michael H.- Évaluation :
- 5
Very easy and fast
KAREN S.- Évaluation :
- 5
Excellent customer service, I expect no less from the manager who personally demonstrated to his subordinates how it's done right.
Rene T.- Évaluation :
- 5
The customer service is very good
Yasameen A.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Michael O.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Christopher M.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Robbie P. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lois G. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
SEQUELA G. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Vignesh R. | Expérience générale- Évaluation :
- 5
Amazing customer service...hands down one of the best around!!! Thank you all for being great at what you do/customer service
Anwar A. | Expérience générale- Évaluation :
- 4
The manager at this storage was super nice and helpful. As a beginner with using a storage unit, I had no idea that I would need to purchase a lock for my storage unit. The storage manager was helpful to lock my storage for me until I purchased my lock. He's a one of a kind guy that deserves recognition.
Earnest R. | Expérience générale- Évaluation :
- 1
You gave me a new storage room and I came back to find a pad lock on it after you released it to me wasted time and money and a whole day gone that I can't get back
Jerrionne S. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Richard G. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Rachel M. | Premières impressions- Évaluation :
- 5
Good people
Edna B. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ROBERT G. | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
ROXANE T. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Braun I. | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Michael A. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sharron H. | Expérience générale- Évaluation :
- 5
Very pleasant and helpful
heather l. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Elma T. | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Marvella R. | Premières impressions- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
swader h. | Premières impressions- Évaluation :
- 5
I would use uhaul forever I like you all so much I can be a spokesperson for you guys someone who advertise for you guys great service
CHRISTINE K. | Expérience générale- Évaluation :
- 4
We do appreciate the ease & access of U-haul, but there was some water leakage in our unit. Although most of our items were in plastic tubs, we did have some boxes suffer water damage. We are in the process of going through our items to determine the amount of damage we incurred.
Morgan B. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Katie W. | Premières impressions- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Sharon M. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lakendra J. | Expérience générale- Évaluation :
- 4
The 1St unit was too small so we had to get another one. The only issue was the wait in line it took about 30 minutes each time to wait in a line. This is a very busy facility.
DAVID G. | Premières impressions- Évaluation :
- 5
I felt safe and comfortable with this facility. I went all times of the day and had no issues. Keep up the great job.
cecila m. | Expérience générale- Évaluation :
- 5
Excellent customer service and very clean ,efficiently ran . Thank you for the amazing service.
Maria D. | Premières impressions- Évaluation :
- 5
Move in good 😊
Elma T. | Premières impressions- Évaluation :
- 5
Customer service was excellent from start to finish..I have and will recomend UHaul to everyone🏆🏆🏆🏆🏆
Lakendra J. | Premières impressions- Évaluation :
- 5
The gentleman we worked with was very professional. He helped us pick the right unit for our needs, explained all the rules/regulations, showed us our unit & the processes for check in & check out.
Morgan B. | Premières impressions- Évaluation :
- 5
Great Team!!! Always willing to assist in moving or storage needs.
Sharon F. | Expérience générale- Évaluation :
- 5
It was a very safe unit although there were cockroaches sometimes our stuff was not infested with it. Only 3 cockroaches showed up in our stuff. Overall good experience and I liked the 24 hr access.
pedro a. | Expérience générale- Évaluation :
- 5
The staff were friendly and helpful. It's been great service
Amr H. | Premières impressions- Évaluation :
- 5
Great service. Wonderful management & staff. Highly recommend this location.
kia l. | Expérience générale- Évaluation :
- 5
Thanks to all you guys for y'all help and kindness
destiny w. | Expérience générale- Évaluation :
- 4
The gentleman was working alone initially but was very helpful.
Yvonne C. | Premières impressions- Évaluation :
- 5
Great people working there.
Michael L. | Premières impressions- Évaluation :
- 5
Great people working there.
Michael L. | Expérience générale- Évaluation :
- 5
Great people.
Michael L. | Premières impressions- Évaluation :
- 5
Couldn't have asked for more.
nameet n. | Expérience générale- Évaluation :
- 5
The manager of this branch was excellent he try his best for us to have all the help we need it .
mercedes r. | Premières impressions- Évaluation :
- 5
Sarah was absolutely amazing. It was a pleasure to be helped by her.
latoya e. | Premières impressions- Évaluation :
- 5
Staff was very helpful.
Ruciana L. | Premières impressions- Évaluation :
- 5
Many thanks to the folks at UHaul! I had 2 units for several years and the staff and facility were wonderful! A sincere shout out for a job well done! Merci.
GARY O. | Expérience générale- Évaluation :
- 4
The only issue I had was the leaks in the roof with buckets set around catching the drips. Not cool. Some of my totes were wet when I came to remove them. Thankfully the contents were undamaged.
Abigail S. | Expérience générale- Évaluation :
- 5
Staff was always available to help with questions. Facility was great to rent vehicles from and use for storage.
Heath A. | Expérience générale- Évaluation :
- 5
We will be back, our experience was great!!!
Cassandra T. | Expérience générale- Évaluation :
- 5
Employees was very friendly and helpful thanks Arlington team you people are 👍
Evelio C. | Expérience générale- Évaluation :
- 4
.
Alexa A. | Expérience générale- Évaluation :
- 5
Great experience
Dean L. | Premières impressions- Évaluation :
- 2
A lady who I believe is Terry was very rude. Every question I asked she acted like it was a dumb question. She Has no customer service skills. She's a bad rep for your company.
Brandon M. | Expérience générale- Évaluation :
- 4
I stored my items there for 4ys
DELORES T. | Expérience générale- Évaluation :
- 3
no comment
Margaret W. | Expérience générale- Évaluation :
- 2
I did not have a MOVE IN DATE on 11/26 I used the Chat Line to let them know this was incorrect and she corrected it for me. It was for Jan and not Nov.and she said I could not be 3 months in Ronell
Ronell N. | Réservation- Évaluation :
- 2
Had a hard time getting a ubox delivered to my Grand Prairie adress then, after I emptied it out, I had a hard time getting it picked up, just felt unorganized, messages would not be relayed.
jose g. | Expérience générale- Évaluation :
- 5
N.D.
sharotta b. | Expérience générale- Évaluation :
- 5
Thank you !
crystal w. | Expérience générale- Évaluation :
- 5
There was a very nice young lady that really help me so much.. Im sorry but I just couldn't remember her name, but it was on Tuesday evening. Keep up the excellent work....Thank you!:)
Silvia N. | Réservation- Évaluation :
- 5
This location has the most pleasant, and courteous staff and a wonderful storage facility. There was never any concern about safety and security.
linda m. | Expérience générale- Évaluation :
- 5
Made it easy to unload and drop off trailer
darren t. | Expérience générale- Évaluation :
- 5
My experience started slow, but ended great! I have a lung disease and a young lady at U-Haul helped me get my things out. A wonderful person. Her help says that U-Haul is more than just a rental Co
John l. | Expérience générale- Évaluation :
- 4
They tried their best to help.
Diep T. | Expérience générale- Évaluation :
- 5
Very satisfied with service received. Thanks, again.
Andrew B. | Réservation- Évaluation :
- 5
N/a
Kathy L. | Expérience générale- Évaluation :
- 5
This location is convenient and I will use u haul again. Thanks
allyson g. | Expérience générale- Évaluation :
- 4
The staff was helpful, the only issues I had was my ubox was late getting to Texas, and when I went to retrieve my stuff they were not able to find my bid and I had to come back the next day.
Jody L. | Expérience générale- Évaluation :
- 4
Enjoy at U-HAUL Storage! I want says Thank you for safe in place.
Jennifer K. | Expérience générale- Évaluation :
- 4
Thank
WEAVIE NELL F. | Expérience générale- Évaluation :
- 1
No body will call me back about a 100 dollar charge that was not disclosed to me before I rented the u box. I will never use u haul again.
Meaggan R. | Expérience générale- Évaluation :
- 1
All my stuff is ruined. I waited a year to see my clothes only to find them MILDEWED!!! All my boxes were wet and all you can say is how sorry you are. SORRY is right. Poor service. Never can get in,
peggy s. | Expérience générale- Évaluation :
- 5
The store manager (lady) was amazing. Despite the long line due to lack of staff, I still received a very personal service. Merci
KHOI N. | Expérience générale
Services supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
-
Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
-
Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
-
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
-
Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
-
Propane
Propane service delivered straight to your door!
-
Trucks for Sale
We have the largest selection in the industry!