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Sreedhar P.Customer Reviews for U-Haul Moving & Storage of East Frederick
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Truck was in disrepair. Broken windshield. Tires out of align. Brake issue in front tires.
Tom K.The Trailer had a break and turn signal light that didn't work
David H.THe guy was great and friendly but i never received my receipt
Suzanne Q.Location was awesome. Attentant very courteous, helpful and professional.
George K.I will be using again!
Daisy S.fix the parking lot. vehicle was dirty on the outside(maybe cause it had rained earlier in the week) and somewhat inside. i got the vehicle for saturday, need more help on the week end, took some time getting the truck..
gordon P.Kristopher was very professional and super nice! As a business owner & customer, I truly appreciate this as it is not always seen nowadays! I will certainly return to this location in the future specifically because of his excellent customer service! The truck was also very clean & in good order. We had no issues at all. Merci.
Anthony J.Ya timer service is great
Gary S.Service was great and friendly And completely professional
Eugene O.Great people
JOANN R.Customer service was outstanding the guy there went over and beyond the call of duty I wish we had more people like him at all the stores
Eugene O.Joseph's assistance was excellent, very helpful, and kind! I will use that location again and again. Perfect service, thank you.
Soumya B.No improvement needed. I want to comment that we were there and tried to get our key. We failed lol... almost immediately a uhaul employee showed up and was able to help us. She was very kind and efficient. We still don't know how she new we were there waiting. We had a time constraint, everyone and everything worked out. Kudos to all...
donald H.Add arrow on sign pointing into property. Also fix the huge pothole in the entry.
Steven C.Windshield was dirty. Third brake light was out. Pickup time was 9 am. Attendant never showed until 915. We had 2 people in front of us so we never got the uhaul until 1015. Pickup times should be staggered and allowable to one pickup at a time. We were there on time and had people at the house waiting for us for over an hour to get back.
Tammy V.Aucun
Frank S.I'm precious experiences, Uhauls came with a ramp. I was surprised to find no ramp on the truck which made loading and unloading a challenge. The parking lot was a sheet of ice in the morning from previous winter weather earlier in the week, it was such waking to and from the parking lot and customer parking was not clearly identified or clear of ice.
Sara G.Service was helpful..I will keep renting on this place
JUAN O.Let customers know that this is a new location different from the Prospect Avenue location!
Madeleine M.