Nothing your guys are doing grateNelson R.
Customer Reviews for U-Haul Moving & Storage of East Tampa
Pour nous contacter
Tampa, FL 33610
(North of Hillsborough Ave near RR tracks)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I was charged a $100 minimum feed to my debit credit card. The rental after completion totaled $85 and I was to receive $15 return to my debit credit card which never came. The general manager Kayla was very nice and said that I would be back on the card automatically.David W.
Le client n'a pas laissé de commentaire.QASIM M.
Le client n'a pas laissé de commentaire.stephen S.
Le client n'a pas laissé de commentaire.Stephen S.
Customer service was very very greatEvon H.
Le client n'a pas laissé de commentaire.allison B.
Excellent service à la clientèlealvin H.
I rely on Uhaul and this location in particular every time I need to rent a truck. I know they have my best interests in mind and I know that what I need will be available with no hassle. Merci.shawn C.
Well I was charged for a dolly I didn't get to use and lost an hour off my reservation because there was no help at check in. My experience was poor.Jahlil C.
The process was easy and quick since I booked online and uploaded picture of my IDTomika G.
Trailer roof had a major leak. Damaged a lot of the items in that part of the trailer.Colin S.
Le client n'a pas laissé de commentaire.Sherica S.
I was charged drop off fee despite the fact I returned the truck hrs before I was suppose to because it was more convenient. And I was never told by anyone that if I return the van after hrs , I would be charged. And really I don't understand why customers are been charged a fee when really no uhaul staff was there to do anything. I would fight this charge to the highest level in principle and not because it's $20. This to me is rip off by uhaul . I have rented uhaul at other location recently (Ybor city) and was not charged drop off or after hrs fee. Or better make it abundantly clear to customers not return an equipment after closing because again this location is not doing that because this is the second time this had happened to me and this would be the last time. Refund my debit card immediately please.ABIODUN A.
Can't mention all, however for starters not eating your food in front of the customer , while trying to assist them would be a start.Roger H.
Le client n'a pas laissé de commentaire.brittny T.
Le client n'a pas laissé de commentaire.kelly C.
Le client n'a pas laissé de commentaire.Daniel A.
I called and made reservations for a 15' truck. Get to the location only had a 10'. The gentleman that attended me was very rude and upset. Decided to take the 10' because I had to move. Then we load the truck the engine light comes on. At this point we call u haul and they tell me to bring the truck in. We drive 25 miles just to exchange the truck after we get there no trucks available but they knew we were on our way. Have to bring the same truck back another 25 miles . So know I'm in 50 miles in that they are charging me per mile no consideration for their mistake. Call again u haul and they tell me nothing they can do until I turn in the truck. Then I get a survey of how was my experience. This was a nightmare. Unbelievable how this big company take advantage of the people. I expect a call back with an apology and a 50 mile creditiris G.
For one I would love my refund on my mileage. It was plenty pet hair on the seats. Overall everything work just fine. But I would like to see my refund back on my mileageChauncey C.
You can improve by honoring your guarantee, the condition of your vehicles and customer service.Mark C.
Le client n'a pas laissé de commentaire.Sandra R.
At the time of puck up short staffedJuan O.
Avoid at all costs! Was double charged for my rental. Retail product on the shelf was in the wrong spot causing me to believe I was double charged for that as well. When returning the equipment nobody was on site to fix the issue. Got told to expect a phone call the next morning from the manager to fix everything. At 1pm I came back to the store and had to wait over an hour for the manager to come back from a "personal errand" (picking up her kids). Never got an apology from the manager (Kayla) about ANYTHING. Just gave excuses "we were busy this morning", "I had to pick up my kids". The original employee spent over half an hour with the 2 girls infront of me while getting them signed up with his Instagram and YouTube channel.paul A.
Le client n'a pas laissé de commentaire.michael N.
Great customer cervicesEDGARDO L.
Le client n'a pas laissé de commentaire.Robert M.
The cargo van was damaged the door was hard to open. The lady in the office was not friendly at all. Returning the van we were not told to check it back in on the outside. The whole experience was a disaster would not even rate it a two star out of five.sharon H.
I rushed to return the truck before the location closed. The lady who helped me said to leave the key inside the truck and that she would do the check in later. I got an email next day saying I was being charged extra money for after hours returnRosa L.
Excellent serviceEvon H.
Le client n'a pas laissé de commentaire.CHRISTOPHER B.
Had a hard time checking out my uhaul and had to be moved to a bigger unit which ended costing me up more money, the staff was also in a bad mood. Then when dropping off the unit the system was super glitchy and it took me like 20 minutes just to drop it offEduardo F.
The customer service was outstanding 😍😍😍Dwayne G.
Much better than last uhaul location I appreciate the level of customer service and the cleanliness of the truck.Arielle F.
Le client n'a pas laissé de commentaire.Julie H.
The gentleman that took care of me was not aware of how to truly treat a customer. Very short not engaging, I felt like if I was dealing with a government agency.Angel B.
Le client n'a pas laissé de commentaire.Ethel J.
Le client n'a pas laissé de commentaire.Matthew G.
The guy working at the Uhaul place that logged me in on Saturday the 9th at 12:30pm was rude and arrogant, defintely had an attitude and a chip on his shoulder. Very unhelpful. I have been going to this Uhaul location for decades and this is the first time I've encountered this attitude. The guy should definitely not be working the front desk and interacting with the public. He is lucky I am rating my experience with him below average and not Poor!!! Dissapointed!!! When I returned my Uhaul at 7 pm there was an hispanic lady still there and she was really great.Grant R.
Le client n'a pas laissé de commentaire.Richard B.
Equipment was not that good but I had to take bcoz of lack of equipments. I complained but no one cared. And they charged me more for miles than the promised price. Just Looting money!Rajesh S.
Excellent service à la clientèle Teresa R.
Very fastmichael N.
Von was very accommodating, I didn't have a reservation but he walked me through. When we returned the Van I met Antonio, very pleasant. Both young men left very good impressions and I will use and Reccommend this facility.deborah C.
Le client n'a pas laissé de commentaire.Neil C.
The lady at the front desk is excellent. Thanks I recommend 100 %Raudel N.
Le client n'a pas laissé de commentaire.John M.
When A customer Reserves A 10ft Truck, please Do not make them take A 15ft Truck, do not tell them that they have no other choice but to take it, i purchased A 10ft truck and was given A 15ft Granted yes it was bigger but costed so much more than we anticipated and charged us double. Do not force A customer To take something they did not reserve.Brittany K.
Le client n'a pas laissé de commentaire.Jason W.
This is a great location no problemsVerean H.
The drop off site appeared clean outside. Did not have to go inside as there was personnel outside taking back in vehicles. They were quick to get vehicle inspected and sent an email with final receipt for returning vehicle. Good procedure in these times.Michelle N.
Le client n'a pas laissé de commentaire.Jonell C.
Le client n'a pas laissé de commentaire.Dameka W.
Efficient! Outstanding staff at time of rental. Vehicle ready and clean.Susan K.
Your employee's disrespectfulFrank A.
Hey guys I can't complaint very good job very good company âââââBentos B.
Did not receive a gas reimbursement. I brought the vehicle back with a half a tank and did not get compensated. The store clerk was not helpful at all!!! Will never rent from U-Haul again!!!Richard J.
Le client n'a pas laissé de commentaire.Carlos V.
Le client n'a pas laissé de commentaire.tom D.
Had to call twice, and was on hold for 12 minDennis M.
Le client n'a pas laissé de commentaire.Solomon P.
There were not enough employees to deal effectively with the type and amount of customers. I say "type," because when I walked in, there was continuous arguing between two "customers" because one found the other shooting up drugs in the bathroom. There was only one clerk inside to try to handle that and the many other customers that walked in. I don't blame the clerk; he was doing his best. I blame the non-existent manager, who should have been there on a Saturday, or at least had scheduled more staff.Carrie C.
Le client n'a pas laissé de commentaire.Milton R.
Le client n'a pas laissé de commentaire.Alexander D.
Le client n'a pas laissé de commentaire.Patrick H.
The guy at the counter did not feel well but still gave excellent service, friendly, polite & answered all my questions. Other guy outside spoke to me without me saying anything & offered help. Couldn't believe it. Somebody's doing something right up there. I loved itâ€¦Yolanda T.
Le client n'a pas laissé de commentaire.Kelley W. | Expérience générale
Le client n'a pas laissé de commentaire.Matthew G.
Le client n'a pas laissé de commentaire.Patrick A.
1. Soon as I got into the vehicle it smelled like straight marijuana 2. The overall drive and ability to pick up my item was a success 3. I'm not pleased at all being charged over $40 for a return fee and gas mileage. 4. I would NEVER use UHaul services againTamara G.
What keeps me coming back to this location is the professional customer service I receive thanks UhaulCATHY M.
Easy return. no problem!Kevin G.
Nothing Staff was extremely helpful at pickup nd dropoff Best customer service experience I have had since the pandemiccharles S.
Le client n'a pas laissé de commentaire.Mike A.
Le client n'a pas laissé de commentaire.Hector A.
Le client n'a pas laissé de commentaire.Matthew G.
Le client n'a pas laissé de commentaire.Maria S.
I was charged for gas and over night fees when I clearly returned the truck at 625 pm and received the truck with an 1/8 of a tank and returned it with a 1/4 and have the pictures to prove it . I don't appreciate people being dishonest and stealing money from me.HALIM R.
Le client n'a pas laissé de commentaire.TAMEIKA B.
The facility did not have a storage unit available which would fit all of my belongings so 2 units were needed for a 1 bedroom apartments. The 1st unit smells of rats and had several rats trapped inside. The way the unit is set up, someone else is able to see all of your belongings (vice versa) which does not make me feel safe.Kamisha F. | Online Move In
The gas reading in the truck vs what was on paper was not correct. And therefore I filled it to the same reading notch that was on the vehicle when I got it and uhaul charged me for the half tank even though it wasn't a half tankAlexis M.
WORKERS KNOWLEDGEABLE & RESPECTFUL..paralee F. | Premières impressions
It was perfectGustavo M.
You charged my card over $500 twice without my permission. The first one was refunded after I had to call you and get that taken care of. (This happened because I moved across the country with a U-Haul truck that broke down in Texas and was replaced with a U-Haul that leaked and destroyed most of my valuables. The U-Haul staff did not account for the different mileage on the truck swapped out in Texas, and without my knowledge, my card was charged). The second charge you refused to look into without me providing my credit card number over the phone, so I filed a dispute with my bank and they discovered this was a fraudulent charge and they refunded me. Every time I came into your facility to pay for my storage (to store my damaged items that U-Haul was responsible for) most of your staff was condescending and rude. I never received an apology. No kind words. Just arrogance. I have recorded all your names and have documented the conversations I've had with you. After my surgery and I start to feel better I'm starting with the BBB and I'm not stopping until I get some answers and restitution. I'm not going away.SARA S. | Expérience générale
This location is awesome. You all do not have to change anything but employees here are awesome. Whenever I use This U-Haul at this location it is always clean and the employees there are friendly. Keep up the good workREGINA H.
The after hours app NEVER works for me. I'm constantly being charged when I clearly turn the rental in in a timely fashion. When I came into the office ti inquire about a refund, I was rudely told there's nothing they could do about it because a lot of people are saying that. Well duh, if everyone is experiencing the same technical issues, something in the system is flawed. It doesn't give you a right to take people's hard earned monies. This should've been and easy fix, instead I got nothing but mouth and disrespect from the child at the front desk. Not a good experience.Myna B.
The storage was great, but your IT infrastructure needs work. Auto pay never worked, and reminder emails sent out often got buried due to email name being Hard to find.Luka T. | Expérience générale
Truck windshield was so dirty that it was a serious safety issue! Young lady at counter was very nice and respectful.Brian P.
Le client n'a pas laissé de commentaire.Keren M.
Le client n'a pas laissé de commentaire.WILLIAM LARRY M.
Signage and pickup are not very clear at this location. The Customer service personnel and staff were all very wonderful and nice but having a easy to understand pick up and drop off procedure in case I don't have a cell phone because it was packed accidentally in a box while preparing to move would be awesomeISAAC C.
Get your online booking system fixed! I had a confirmed reservation to pick up a 15' uhaul for 11AM. Uhaul had my credit card on file & everything but your booking system gave my reservation to another customer who had actually paid online. YOUR SYSTEM SUCKS! GET IT FIXED! Uhaul did give me a 26' truck for the price of the 15' truck ONLY BECAUSE I refused to leave without my confirmed reservation. The booking service employee told me that this situation happens all the time with your booking system. THIS IS UNACCEPTABLE!Gerard N.
Inform Customer Of Extra Fees. Ex After Hrs FeeKevin H.
Le client n'a pas laissé de commentaire.Casandra R. | Expérience générale
Le client n'a pas laissé de commentaire.Zion G.
Le client n'a pas laissé de commentaire.Raishaud P. | Online Move In
Customer service was horrible lady at the front desk was slow only one person working that morning super crazy line at 930 in the morning after I had a reservation set up I told her I needed something else with my service she charged my card for something else that I didn't ask for and decline that option was she ask me the question service just sucks overallKAMEILA B.
The rep that helped us was professional friendly and kept up with multi tasking, She was awesome. Highly recommend ubaul. Make her a manager. She was all alone doing her thing.NAKESHIA O.
Inside windows were extremely dirty and wiper blades have to be changed. Exterior of truck was very dirty. I don't think this truck was cleaned before my pickup.DAVID R.
Le client n'a pas laissé de commentaire.Rosa H.
They forgot to put the dolly in the trailer at the original location for pick up, we had to rent another one.Pattie B.
ROACHES!! I left my purse on the passenger seat of the uHaul while moving for 45 minutes. During that time a colony of roaches got IN MY PURSE!!! I counted 12 minimum! Then was told by my brother that he saw them run around right after we got the truck! I have never been so shocked and disgusted!Carlane C.
Le client n'a pas laissé de commentaire.Master W.
Le client n'a pas laissé de commentaire.Stanley J.
Le client n'a pas laissé de commentaire.ANTHONY B.
Le client n'a pas laissé de commentaire.Carla E.
Thanks for everything!THERESA M.
Le client n'a pas laissé de commentaire.Shanutricia H. | Online Move In
Le client n'a pas laissé de commentaire.Jasmine L. | Online Move In
Le client n'a pas laissé de commentaire.Ashley M. | Premières impressions
I had the unit for 5 years following a house fire. Went thru about 4 facility managers. Which were awesome until about last few months of 2021. More strict on rules. I think some things should be case by case sometimes. My husband had a massive stroke...there making 10 grand a month to 1500 a month in disability is a huge change trying to make ends meet is huge. But at any rate the staff is very nice and helpful. Everyone has a job to do.Lori N. | Expérience générale
I was so happy with the staff especially with Tay she went out of her way to make shure I got all the right help in my time of need and Cedric for being a great help and going beyond his job to give me a hand when I need the help can't say thank you enough to the team there and there great work.ANDREW D. | Premières impressions
Le client n'a pas laissé de commentaire.Anthony C. | Expérience générale
Le client n'a pas laissé de commentaire.Quinnlan C. | Expérience générale
I had a great experience and the associates were very professional and helpful to great young ladies.Fernando A. | Premières impressions
Le client n'a pas laissé de commentaire.jessica w. | Expérience générale
Le client n'a pas laissé de commentaire.betty c. | Expérience générale
Le client n'a pas laissé de commentaire.Edward L. | Expérience générale
Le client n'a pas laissé de commentaire.janel s. | Expérience générale
I've always have had a good experience with U-Haul.DEBRA B. | Premières impressions
One of thee employees stole my ring out of rest room so sad I’ll never go there again my heart is brokenWILLIAM H. | Expérience générale
Le client n'a pas laissé de commentaire.Tonya M. | Expérience générale
Le client n'a pas laissé de commentaire.BRIANTHOMAS E. | Premières impressions
Le client n'a pas laissé de commentaire.DANNY B. | Premières impressions
Le client n'a pas laissé de commentaire.LISA H. | Premières impressions
I didn't move in. I am waiting for a refund.micheal n. | Online Move In
Le client n'a pas laissé de commentaire.joseph n. | Expérience générale
I reserved a storage but the storage was too small so I could not use it so that’s why I can not answer some of the questions that’s why I marked them with a no!Tarshemia M. | Expérience générale
Narrow hallways made moving very hectic and difficult 😞Dericka D. | Expérience générale
Le client n'a pas laissé de commentaire.Brian L. | Premières impressions
Le client n'a pas laissé de commentaire.william w. | Expérience générale
I had a climate control storage so the hrs didn't work with my job hrs.AJA B. | Expérience générale
Le client n'a pas laissé de commentaire.Mary F. | Expérience générale
Le client n'a pas laissé de commentaire.KEVIN G. | Expérience générale
All is good with my stuff.JOHNNA B. | Premières impressions
I'm praying the company continues to attempt to improve with each review.Laura S. | Expérience générale
Le client n'a pas laissé de commentaire.Victor H. | Premières impressions
Le client n'a pas laissé de commentaire.DWIENA C. | Premières impressions
Good customer service.Stanley S. | Premières impressions
Le client n'a pas laissé de commentaire.Jamal S. | Expérience générale
Nice place good servicePaul M. | Premières impressions
Le client n'a pas laissé de commentaire.sharon b. | Premières impressions
I am Simi crippled & was given an upstairs storage unit. Will not be able to access my storage alone Wld like a call from Manager Thxbetty c. | Premières impressions
I want to thank them for all the help unloading and packing the unit.jamie G. | Premières impressions
The storage facility is good but the no elevator really is rough.Gloria H. | Expérience générale
I did not receive a lock in my unit, thankfully I had one on handLaurey W. | Online Move In
Le client n'a pas laissé de commentaire.joseph n. | Premières impressions
Le client n'a pas laissé de commentaire.Charmaine L. | Expérience générale
Excellent service à la clientèlePatrick M. | Premières impressions
Le client n'a pas laissé de commentaire.Stanly B. | Premières impressions
Le client n'a pas laissé de commentaire.AJA B. | Premières impressions
Le client n'a pas laissé de commentaire.Marcos C. | Premières impressions
All storage units need to be properly fixed and not patched. Because my initial unit had a botched patch job I had to extend my already extended moving process (from the Tallahassee location) another day.Linda L. | Expérience générale
Le client n'a pas laissé de commentaire.Jennifer V. | Premières impressions
Le client n'a pas laissé de commentaire.Jason L. | Premières impressions
Le client n'a pas laissé de commentaire.Frank H. | Premières impressions
Le client n'a pas laissé de commentaire.Tim F. | Expérience générale
Great customer service!!!robert c. | Premières impressions
Keep the good work upLawaynd R. | Premières impressions
Le client n'a pas laissé de commentaire.mya b. | Expérience générale
Le client n'a pas laissé de commentaire.Tim F. | Premières impressions
The system was down and. Made it hard to do business.Altamese W. | Expérience générale
I like it U-Haul storage the staff is very excellentJorge R. | Premières impressions
Staff had good knowledge of the area.ROY O. | Expérience générale
Le client n'a pas laissé de commentaire.benny g. | Premières impressions
Kayla Bailey was wonderful and extremely helpfulCharles P. | Premières impressions
Le client n'a pas laissé de commentaire.kimberly d. | Expérience générale
Le client n'a pas laissé de commentaire.Christina P. | Expérience générale
They moved me out of the system. Told me I was going to get a month free and didn't send me an confirmation email confirming a month free due to someone moving me out the system. I been paying for my space currentlyNatasha M. | Premières impressions
Le client n'a pas laissé de commentaire.Janci D. | Premières impressions
Le client n'a pas laissé de commentaire.CHANTAL F. | Premières impressions
Stephanie, was extremely helpful.ALBERT D. | Premières impressions
Thanks to the manager unsure of her name but she rocks!!Demetria k. | Expérience générale
Le client n'a pas laissé de commentaire.Dan V. | Expérience générale
Le client n'a pas laissé de commentaire.Elvis D. | Premières impressions
Le client n'a pas laissé de commentaire.Shirley V. | Expérience générale
Never. Again.April D. | Expérience générale
Being that I was relocating to Florida and in transition, I was so THANKFUL to have one-month FREE storage while in search for a place to live. Stephanie Vega was a pleasure to do business with and I appreciated her professionalism & kindness. THANK YOU U-Haul for making my move easy & stress free! :)Dierdre C. | Expérience générale
Comiller was hands down best customer service I've received at any rental company. Period. Thank you so much for the help. Turned a terrible moving experience into a good one!drew b. | Premières impressions
Le client n'a pas laissé de commentaire.Sherrise J. | Expérience générale
Le client n'a pas laissé de commentaire.Susan W. | Premières impressions
Stephanie is an awesome manager with amazing customer service. She was customer friendly and helpful.I would come back because of her in the futureMASHONDRIA J. | Expérience générale
Le client n'a pas laissé de commentaire.Jessy I. | Expérience générale
They were helpful and explained to me anything I needed to know well. I only moved out because I'm either selling or using thing things I have stored at U-Haul. It was a pleasure doing business with them while it lasted. I would indeed recommend U-Haul to family and friends.jose m. | Expérience générale
Friendly and helpful staffDale L. | Premières impressions
Le client n'a pas laissé de commentaire.CYNTHIA P. | Expérience générale
Le client n'a pas laissé de commentaire.JEANETTE G. | Expérience générale
😎🤪🤩nader y. | Expérience générale
Experience just wasn't great. Glad to be moved out.Sylvia H. | Expérience générale
ThanksJavier C. | Expérience générale
The two young men working there are a couple of the hardest working men I've ever dealt with. Pleasant, helpful, above and beyond! Exceptional - especially Michael? I think that is his name (yesterdayCinda B. | Expérience générale
The people were really nice. The gentleman that checked me was very knowledgeable and he helped me out due to a mix up with the Uhaul I rented the truck from. That whole store should get a raise.MARK R. | Premières impressions
I had several times been locked out of my unit for no reason other than some system issues. Staff was helpful but limited to what they were able to doSCOTT L. | Expérience générale
It would have been very helpful to have after hours accessibility.Julia B. | Expérience générale
Pest control is needed here at the 56th location. My clothes and linen had rat droppings on them. Climate control is to keep this from happening, I thought. I was disappointed in the condition.CRESHENDA S. | Expérience générale
The Customer service and product knowledge was on point.Alexandria H. | Premières impressions
It was a great pleasure dealing with the young lady I think her name was Stephanie very helpful and kind young lady assisted me and everything I need it and I'm very grateful for her thank you so muchARLENE M. | Premières impressions
Y'all did right. People first attitude.Horace C. | Premières impressions
Excellent service!!!!!Paulina C. | Premières impressions
have too much going on too much traffic inside the storage units you have too many trucks and trailers parked in the way when customers are trying to get in and out of your storage that was my reasonDennis J. | Expérience générale
I would just drop the temperature in the climate control units so it can be much cooler and add an elevator instead of stairsAlphonso L. | Expérience générale
The facility and it:s staff were great. Thanks U-Haul.Manor K. | Expérience générale
We was able to get a climate control one on yesterdayAlphonso L. | Premières impressions
ExcellentSAM M. | Expérience générale
I didn't have much time to move I called u-haul in Fl and they set me up with everything I needed to move to Ga. Than when I got to Ga. And it was the same outstanding service they took alot of stressDOROTHY M. | Expérience générale
The young lady who help me was beyond amazing I will most definitely be coming back.Lesley J. | Premières impressions
Unit was not what I expected. I later found out no elevators which makes loading items into storage near impossible. Staff heard my concerns, understood, and offered an acceptable alternativeSCOTT L. | Expérience générale
The staff was not particularly helpful in identifying storage units available and choices that would benefit me. Early in my convo it was discovered that not all available units were in the app.SCOTT L. | Premières impressions
Terrible and very slow servicezach R. | Premières impressions
I had a problem with rats/mice they destroyed my couch with urine and feces. Found one dead in the unit.Pamela B. | Expérience générale
Staff did a good job of getting me and my families need taken care of. ThanksManor K. | Premières impressions
Great place to rent and storage your things at greatdevon a. | Expérience générale
No recomiendoKelvin S. | Expérience générale
Conveniently located, reasonably priced and wonderful helpful staff.Catherine M. | Expérience générale
Appreciate uhaul for making my relocation easy.Marcus K. | Premières impressions
I had to throw a couch away because of roaches and the amount of rat urine and droppings on it. The woman inside was RUDE and did not want to help me.Cecily H. | Expérience générale
Before I moved my things in I saw one roach with an egg sac took a video, killed it and reported it. I came back to the unit a few weeks later and my stuff was infested with roaches EVERYWHERE! GROSSCecily H. | Expérience générale
I can’t remember the gentlemen name it starts with A and another young lady we’re very wonderful they do not always work at this locationBrandon M. | Premières impressions
My Experience Was A Success Each Time I Went To Storage I Got Right In No Issues The Light On The Second Floor Would Go Off Every Like 20 Mintues But It Wasnt To Bad It Came Back On Thank You.Darnisha C. | Expérience générale
I rented a storage and it wa lock when I got there and manger is very nasty in attitude and workers are ghetto and they act like they are right and the customer is wrong I want my money back and it’sLETRELL J. | Premières impressions
Amazing costumer service from Tina. She was extremely helpful. I recommend her.Mary T. | Premières impressions
Very helpful!Cecily H. | Premières impressions
I can't complain about anything. Everything was well maintained and if I had any questions some one was available to answer. Thank you for protecting my goods.tersesa s. | Expérience générale
friendly, professional and helpfulCatherine M. | Premières impressions
The employees at this location are very lazy. They gave us a storage unit that was already rented with locks on it!! The customer service is very poor!!! Will not recommend this location to anyone!!Deneque W. | Premières impressions
Worst experience EVER. They do not keep commitments, managers do not return calls, awful customer service, rude drivers, try to charge extra last minute. Would not recommend to anyone. Want money backLori S. | Expérience générale
This facility was very clean. No bugs. I was on the 2nd floor. Wish they had an elevator. But everyone was kind, sweet and helpful.Lisa C. | Expérience générale
The prices are very highManuela R. | Expérience générale
I would like to thank Jessica for her time and understanding with me leasing of uhaul truck and storage unit. Her customer service was like top dog service. Andrea unit 133ANDREA D. | Réservation
Rats rats rats everywhere so much they ate up my sheets ,clothes everything I will never use this storage unit againSHERYL T. | Expérience générale
My unit was broken in 4 times before the security was in place the rear of the unit was open and rats came and went as they pleased I was told by one manager I should have bought some insuranceCHARLES R. | Expérience générale
Waited for service over 3 hours. Staff was not trained in checking out of U-box. No answer from manager when I called. Staff was very unprofessionalavena f. | Expérience générale
Alicia the manager was awesome, patient any time I communicated with her. She was courteous, merciful and very professionalHoulimata D. | Expérience générale
What a bad experience... Had to wait too long...please retrain all of them...no customer service skills.Carmen R. | Réservation
Excellent customer service. Thank you!Miriam M. | Réservation
After a 2 hour drive in a nerve wracking U-haul the last thing I need was rude employees. Garrison was honestly rude, unhelpful, and lacked insight. I ended up cancelling my storage.NICOLE C. | Réservation
We came to retrieve our stuff, our key to the storage unit didn't work. After 30 minutes, the office staff came out with a different key and said the lock had been changed!? WHY? Not authorized!!Kimberly G. | Expérience générale
Muy bueno la atencion al cliente de parte de la sra alicia collinsGeorge G. | Expérience générale
The associates are horrible and completely uneducated when helping customers! Worst customer experience of my life!!Melanie B. | Expérience générale
Pod wasn't ready when requested & then staff moved 2 other of our pods from a different facility to this facility which is 9 miles further from our home w/o even calling us. I'll be calling calling costeven w. | Expérience générale
Excellent customer service! Moving is so hectic and they made feel comfortable Kodos the the Staff at 56th street in Tampa, FlPamela B. | Réservation
My negative experience with this branch is not reflective of the staff, but of the technology they use to do their work. Because of a faulty system, I am unsatisfied and will not be a repeat customer.Kelsey H. | Expérience générale
I will come back if I need to y'all was helpfulerika b. | Expérience générale
Storage facility should be open much later than 7jesus p. | Expérience générale
Everything was greatStanley M. | Expérience générale
Alicia Collins took matters seriously and delivered my U-Box to my door. I drove from LA to Tampa and my box was not waiting like I expected. She worked very hard at making me a satisfied customer.Karen P. | Expérience générale
👍👍👍👍👍👍👍👍👍Jorge D. | Expérience générale
.Heather G. | Expérience générale
The unit was infested with dead and living mice at the time of move out.JULIA V. | Expérience générale
All I can say is the staff makes having a storage at that location a breeze. The staff is competent, helpful, friendly and professional at best. I had a nice experience twice.Arthur C. | Expérience générale
Hubo un mal entendido que me querían cobrar el storage nuevamente pero gracias a que yo tenía evidencia se pudo resolver esta situación.Jorge L. | Expérience générale
This Place Is A Joke I Will Never Rent A Storage Unit There Again They Have Mouses Running In Your Unit And Rouches They Want You To File A Insurance Claim.Frank A. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!