Évaluations des clients U-Haul Moving & Storage of Easton

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Easton

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Wade N. le

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Have more employees at the desk helping customers during morning hours.

Nancy T. le

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Le client n'a pas laissé de commentaire.

Monae P. le

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My unit was infested with mice . A lot of property damaged

Martyn B. le

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Was upsold on a trailer with a tailgate i didnt need. Only one person serving and it takes forever to even rent a trailer

Donald S. le

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Let me know when you release the hold on my card.

Samuel T. le

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Le client n'a pas laissé de commentaire.

Kevin P. le

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Le client n'a pas laissé de commentaire.

James L. le

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Have my rental were it was supposed to be picked up. East Stroudsburg not 90 miles south (round trip)of there

Cristin C. le

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Look the customer service and friendliness here!

Veronica D. le

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Le client n'a pas laissé de commentaire.

Colleen W. le

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Le client n'a pas laissé de commentaire.

Florence E. le

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Service was great. Thank u

Khadijah A. le

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Le client n'a pas laissé de commentaire.

EDWARD H. le

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Le client n'a pas laissé de commentaire.

John L. le

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Le client n'a pas laissé de commentaire.

Michael R. le

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Le client n'a pas laissé de commentaire.

Michael G. le

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Got the text to verify the truck late after it was returned 4 hours later.

Stephen K. le

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Le client n'a pas laissé de commentaire.

Kim G. le

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Le client n'a pas laissé de commentaire.

Diane J. le

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Le client n'a pas laissé de commentaire.

Elaine J. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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The person working the counter could move a little faster. And not just kick back in the chair and hunt and peck on the keyboard. Maybe have two people work the counter.

Jeffrey S. le

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Le client n'a pas laissé de commentaire.

Mark A. le

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Checking in was great. Checking out took way too long. Twenty minutes and there was only one person ahead of me.

Lisa S. le

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The customer service was great however the system/ computer they use ran extremely slow and obviously caused me to be there longer than expected and stressful for your staff.

saik I. le

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Excellent facility. Great customer service. Must be 10th time I’ve rented a truck there in almost 2 years. Never a problem. Easy pick up and drop off. Thank you!!!

Rick C. le

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Le client n'a pas laissé de commentaire.

Philip V. le

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The gentleman Operating store was very courteous and pleasant total gentleman he gets A plus for me

Jerry L. le

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Never went inside the store. The rep came out ad met me at the truck This is not a knock on the location but U-haul as a company. I am really tired of getting screwed around by your reservation process. I booked a truck and trailer at a spot 4 minutes from the house I was moving out. I was called the day before I was to pick it up and was told I needed to drive close to an hour to pick it up at another location and then an hour back because this place doesn't have the trailer. I was then told that only certain places have trailers like that you can pick up at one location and drop off at another. Then why do you offers these on your site when reserving them. This really screwed all my plans and coast me more money. Yes I was given a $50 credit but had to drive that truck all those extra miles and also had to have another person drive me the same distance to get me there. This is the normal with your company as it has happened to me twice before.

Erwin A. le

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Le client n'a pas laissé de commentaire.

OLIVER N. le

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Friendly and competent!

Jose C. le

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I wanted an 17 footer but was given an 26 footer it was to long for the parking lot where I lived !

Unsal T. le

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Better customer service the staff is very slow and they dont even acknowledge the customer when they center the building, I had to wait over 30 mins to pick up my truck there where 3 staff members all had people and I was the second one on the waiting line. Either the process is slow or the staff is lazy. The staff member helped me was ok he had computer problems and the Return process was quick and very easy. I would rent again from Uhaul the pick up truck was very nice and very good on gas I would rent again.

Andrea G. le

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Le client n'a pas laissé de commentaire.

Francis L. le

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Le client n'a pas laissé de commentaire.

nancy b. le

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The storage facility itself is good, but I think it is pricy compared to other sites. It is conveniently located.

Shawn H. le

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The women who took care of us was professional, she new what she was doing and had us in and out in a flash. Thank you

karin m. le

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Easy to store and access units. Carts are very helpful. Only suggestion would be somehow better navigation maps and/or directions to get there. Its a little tricky the first time.

Patricia F. le

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People were very nice

steven y. le

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Very good service

timothy t. le

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As always with any storage unit there is a rodent issue. Staff was always very helpful, courteous, and professional..

lucretia rose s. le

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The attitude from the manager was not acceptable

ROBERT L. le

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Thank you for a great experience

celeste w. le

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In my opinion you storage fees are a rip off

Jose B. le

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The young lady who assisted us was friendly and knowledgeable about the availability of storage units and our necessary size. This was a last minute reservation and they were able to accommodate !!!

Sarita G. le

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Great Customer service and clean unit.

Suzanne G. le

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professional

VERGE C. le

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Franklin was very helpful.

RONALD N. le

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Great place. Close to my home.

rashida s. le

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I really appreciate the time an opportunity working with U-Haul

MELANIE C. le

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I had my storage unit there for over 4yrs and honestly, there is only one complaint I have about it, and that is the monthly rate increased I think like 3-4x! It went from I think $126 to $155!

jacqueline l. le

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Everything about this facility was great. No problems. Was just what I needed for the time I needed.

michael m. le

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They were very helpful and knowing about packing and storing my items to last a long time.

David G. le

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The staff was helpful and understood what I needed.

Jamie R. le

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Great service great people!

James C. le

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All 3 staff there were excellent. I wondered how uhaul managed to get and keep such good staff. I know they aren't paying much.

Paul S. le

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I was promised one month free storage when I signed up with a one way rental. Because U-Haul would not allow me to convert an local rental into a one way I lost free month despite paying same amount

KAREN J. le

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I really appreciate the way my needs were met and it was done in a timely fashion.

RICHARD W. le

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Rep on phone said 1st month storage free cuz of renting truck, upon returning truck got told no you have to pay and then they tried charging me for 3 days for the truck...

wilson i. le

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Ez to rent and the location is in the nace area loved

Russell V. le

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Excellent service

patricia s. le

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Great service

VIVIAN O. le

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An excellent storage facility. Would use this U-Hall's services again if needed.

Christopher C. le

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Everything was perfect. They were able to help us out and get exactly what we needed

James S. le

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Thanks

Dilcia R. le

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My opinion, its the best services in the united states....

Barry D. le

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This location is awesome! The place is spotless.All of the employees I encountered were very nice and helpful.I would definitely use this facility again.

david l. le

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The staff was verg helpful amd friendly.