Évaluations des clients U-Haul Moving & Storage of Easton

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Easton

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David S. le

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I rented a trailer for 24 hours for a local move. I was pleased that I could get a local rental, that was a real plus! The trailer we due back about 4 PM a day later and I called about 1 PM and said that I was running behind and would like to rent for a second day. I was advised that the trailer was already committed to go out the next morning at 9 AM and they needed it back. I said OK and I returned the trailer about 5 hours after the scheduled return time. I checked it in via the after hours instructions and I then received a billing notice by email where it was shown as a full second day charge. The person that advised me that I needed to return the trailer never mentioned that I would be charged a full day rate if I returned it as I did as I may have need a different decision about me returning the trailer. In addition, when I received the billing notice, I called the phone number listed and spoke to Jamie. He documented my complaint and said he was sending a notice to the renting location that they "may" call me. The location may make some adjustments. I asked if this is in the discretion of the location and he said yes. I haven't heard a thing from the location.

Jeffrey W. le

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Inform your customers when a one way trip pickup and drop off at different locations would be more cost effective.

Micheal S. le

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Le client n'a pas laissé de commentaire.

Dave B. le

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The automated ((phone) check in and out process definitely needs improvement. I tried to return the truck after hours as prearranged, but after trying for about 30 mins I had to give up. Very frustrating after a long day. Other customers were there and experiencing the same problems.

William S. le

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Le client n'a pas laissé de commentaire.

Victor H. le

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Le client n'a pas laissé de commentaire.

Gary C. le

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No problems staff disconnected trailer and was done in about 3 minutes

Daniel O. le

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Le client n'a pas laissé de commentaire.

harold m. le

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box truck needed an alignment

James K. le

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Le client n'a pas laissé de commentaire.

brian d. le

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Vacuum the van after each rental

toribio b. le

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Easy to drop off no hassle involved

adam n. le

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Le client n'a pas laissé de commentaire.

Catherine F. le

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Le client n'a pas laissé de commentaire.

Luciano M. le

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Le client n'a pas laissé de commentaire.

Eric J. le

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Le client n'a pas laissé de commentaire.

Howard S. le

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Le client n'a pas laissé de commentaire.

Faik i. le

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Excellent customer service. We are repeat customers and can’t thank you enough for making it run so smoothly.

Edward S. le

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Le client n'a pas laissé de commentaire.

Nelson G. le

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I feel so lucky to have a place like U-Haul nearby I'll recommend this way do anybody I know

Benjamin N. le

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Le client n'a pas laissé de commentaire.

Jason R. le

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Make sure equipment is where you reserve for. Truck was dirty. Windshield could barely been seen out of.

Linda S. le

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Le client n'a pas laissé de commentaire.

Gabrielle R. le

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Rented a furniture dolly and it was never given to us. They did deduct that from our total, but no other compensation for the huge inconvenience. Workers seemed less than happy to help. Only guy that was nice was the one who inspected the truck when we brought it back. They are pretty cheap though so I was happy about that- used a 20’ truck for about 6 hours, 23 miles and spent less than $70.

Richard M. le

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Le client n'a pas laissé de commentaire.

James A. le

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Le client n'a pas laissé de commentaire.

Francis L. le

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Le client n'a pas laissé de commentaire.

nancy b. le

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The storage facility itself is good, but I think it is pricy compared to other sites. It is conveniently located.

Brandi W. le

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No instructions what to do and no one available for help.

Tanya T. le

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The employees at the facility were awesome!

Bruce C. le

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Le client n'a pas laissé de commentaire.

Angela I. le

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Le client n'a pas laissé de commentaire.

Shawn H. le

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The women who took care of us was professional, she new what she was doing and had us in and out in a flash. Thank you

karin m. le

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Easy to store and access units. Carts are very helpful. Only suggestion would be somehow better navigation maps and/or directions to get there. Its a little tricky the first time.

Patricia F. le

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People were very nice

steven y. le

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Very good service

timothy t. le

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As always with any storage unit there is a rodent issue. Staff was always very helpful, courteous, and professional..

lucretia rose s. le

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The attitude from the manager was not acceptable

ROBERT L. le

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Thank you for a great experience

celeste w. le

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In my opinion you storage fees are a rip off

Jose B. le

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The young lady who assisted us was friendly and knowledgeable about the availability of storage units and our necessary size. This was a last minute reservation and they were able to accommodate !!!

Sarita G. le

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Great Customer service and clean unit.

Suzanne G. le

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professional

VERGE C. le

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Franklin was very helpful.

RONALD N. le

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Great place. Close to my home.

rashida s. le

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I really appreciate the time an opportunity working with U-Haul

MELANIE C. le

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I had my storage unit there for over 4yrs and honestly, there is only one complaint I have about it, and that is the monthly rate increased I think like 3-4x! It went from I think $126 to $155!

jacqueline l. le

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Everything about this facility was great. No problems. Was just what I needed for the time I needed.

michael m. le

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They were very helpful and knowing about packing and storing my items to last a long time.

David G. le

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The staff was helpful and understood what I needed.

Jamie R. le

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Great service great people!

James C. le

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All 3 staff there were excellent. I wondered how uhaul managed to get and keep such good staff. I know they aren't paying much.

Paul S. le

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I was promised one month free storage when I signed up with a one way rental. Because U-Haul would not allow me to convert an local rental into a one way I lost free month despite paying same amount

KAREN J. le

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I really appreciate the way my needs were met and it was done in a timely fashion.

RICHARD W. le

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Rep on phone said 1st month storage free cuz of renting truck, upon returning truck got told no you have to pay and then they tried charging me for 3 days for the truck...

wilson i. le

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Ez to rent and the location is in the nace area loved

Russell V. le

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Excellent service

patricia s. le

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Great service

VIVIAN O. le

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An excellent storage facility. Would use this U-Hall's services again if needed.

Christopher C. le

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Everything was perfect. They were able to help us out and get exactly what we needed

James S. le

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Thanks

Dilcia R. le

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My opinion, its the best services in the united states....

Barry D. le

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This location is awesome! The place is spotless.All of the employees I encountered were very nice and helpful.I would definitely use this facility again.

david l. le

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The staff was verg helpful amd friendly.