Évaluations des clients U-Haul Moving & Storage of Easton

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Easton

Cote générale :

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James T.
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Le client n'a pas laissé de commentaire.

Bernard O.
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Le client n'a pas laissé de commentaire.

Dominick C.
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Made reservation for noon-6pm, received confirmation the day before saying my reservation was changed to 3-9pm, totally disrupting my moving schedule.

EDWARD J.
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Better customer service at night I understand there lest people at customer service at night but wen you having problems trying to check out you don't have to wait half an hour 40 minute like I did and did not got it So they never answer

raymond b. | Expérience générale |
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The manager was very difficult to work with he did not make things easy

Anthony B.
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Very satisified

Jennifer R.
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The correct paperwork was not given to me for the trailer which lead to a series of other factors.

Bernard T.
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Le client n'a pas laissé de commentaire.

Derek C.
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The customer service agent who helped me get the rental was more interested in his phone and he was in helping me

david M.
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Le client n'a pas laissé de commentaire.

Scott H.
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Le client n'a pas laissé de commentaire.

DEVIN M.
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Le client n'a pas laissé de commentaire.

Thomas W.
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Quickest return I've seen

LINDA S.
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Le client n'a pas laissé de commentaire.

KAREN J.
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Le client n'a pas laissé de commentaire.

Tobi I.
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Staff is very professional and courteous.

Michael C.
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Le client n'a pas laissé de commentaire.

Jorge D.
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Nice customer service

Maribeth E.
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Le client n'a pas laissé de commentaire.

Benjamin H.
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Disappointed we couldn't pick up in Bethlehem, instead we had to pick up in Easton but I understand the high demand on rentals right now, especially on a Sunday. Was very irritated that our rental truck was not there when we arrived to pick it up and we had to rent a smaller truck which meant more trips and mileage. We made a reservation for it three days prior and the person who rented it before us never returned it. The gentleman waiting on us did give us a discount on mileage and was very nice.

Armando M.
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Le client n'a pas laissé de commentaire.

Angelo P.
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Le client n'a pas laissé de commentaire.

Octavia W.
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Le client n'a pas laissé de commentaire.

Alan A.
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Le client n'a pas laissé de commentaire.

Cindy O.
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Whatever was used to disinfect the vehicle had a "perfume" that was a bit overpowering. Having the windows down part of the way was helpful.

META K.
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The man that came out was so helpful. I didn't have to do anything. He handled everything. I was very Happy with his services.

Allan M.
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Le client n'a pas laissé de commentaire.

Stephen J.
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Le client n'a pas laissé de commentaire.

Cadian P.
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Le client n'a pas laissé de commentaire.

Sean F.
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The staff could have been a little more friendly.

stewart S.
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Le client n'a pas laissé de commentaire.

Dante C.
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Le client n'a pas laissé de commentaire.

Jeffrey K.
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Le client n'a pas laissé de commentaire.

David A.
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Employee was great. Truck was fine. After hours return phone app didn't work well, but called and a nice gentlemen returned the $20 fee due to app.

Joseph B.
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Le client n'a pas laissé de commentaire.

Joshua D.
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Le client n'a pas laissé de commentaire.

Kevin G.
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Le client n'a pas laissé de commentaire.

Jaime F.
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Le client n'a pas laissé de commentaire.

Cindy S.
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Le client n'a pas laissé de commentaire.

Glenn R.
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Le client n'a pas laissé de commentaire.

Mongo H.
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You may need to pay your employees more. They look and act less than thrilled to be there. Also when I rent online in Easton I don't expect to arrive there and be told that my rental has been changed to pickup in Allentown because you don't have the trailer that I just booked 15 minutes ago online. Why would it appear available if it's not there? Frustrating.

Carlos V.
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Everything I great !

Mir A.
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Le client n'a pas laissé de commentaire.

Lisa S.
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Le client n'a pas laissé de commentaire.

Jeffery S.
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Le client n'a pas laissé de commentaire.

Valeriy Z.
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Le client n'a pas laissé de commentaire.

Danny P.
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Le client n'a pas laissé de commentaire.

Nicole M.
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Le client n'a pas laissé de commentaire.

Richard B.
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Le client n'a pas laissé de commentaire.

Ulysses R.
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Le client n'a pas laissé de commentaire.

sally H.
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Le client n'a pas laissé de commentaire.

Isabella B.
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I would not recommend UHaul to any customers. Will suggest a competitor instead. Equipment received had a nonfunctional door which led to several problems throughout the day.

Ruslan K.
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Le client n'a pas laissé de commentaire.

Ruslan K.
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Le client n'a pas laissé de commentaire.

Michael R.
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Le client n'a pas laissé de commentaire.

Jay C.
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VERY user friendly and courteous!

Luis F.
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All is well.

Csaba O.
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Le client n'a pas laissé de commentaire.

Jamol P.
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I've been going to this location for years. Never had an issue at this location, and they work pretty fast also

Mark O.
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Le client n'a pas laissé de commentaire.

Mohammad K.
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The process to return the truck was very easy.

Brien L.
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Le client n'a pas laissé de commentaire.

Rusty T.
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Le client n'a pas laissé de commentaire.

kelvin J.
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Le client n'a pas laissé de commentaire.

Pablo A.
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Le client n'a pas laissé de commentaire.

Thomas P.
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I initially signed up for your after hours pick up. That service absolutely SUCKS. Spent 1 1/2 hours Friday night trying to pick up. Kept getting kicked off the site asked for more verification. I had an early morning appointment to use an elevator to move in. Missed that. I will never use after hours again and will rethink using UHaul at all. On a different note the staff at the Easton location was great. When I showed up at 6:45am Saturday morning and told them what happened they took care of me right away. The service they gave was excellent.

Manuel M.
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Everything was awesome good customer service

barry R.
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equipment was defective (door lock)-- fouled up my trip. phone response time was terrible. check in time way too long. 800 # is a waste of time.

James S.
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Le client n'a pas laissé de commentaire.

Stephen R.
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Le client n'a pas laissé de commentaire.

Fernando G.
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Manager there confirmed everything, but failed to mention any location and I assumed I would go to pick up where I set up pick up online. No one took responsibility. Manager left early, wasnt there both times I went in for pick up and deposit. No one called me back even after complaining. Extremely poor experience.

george H.
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Le client n'a pas laissé de commentaire.

Lisa G.
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They were kind and considerate! Thank you Easton U-haul!

RAYMOND G.
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Le client n'a pas laissé de commentaire.

Brian R.
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Le client n'a pas laissé de commentaire.

Shannon S.
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This was the worst experience . I was supposed to get my truck at 1 on Wednesday from the phillipsburg location and the guy called and said it was gonna be late then called me back at 4 and said truck wasn't coming at all. I ended up going to Easton location who didn't have size I needed . I can go on forever but u don't leave enough space. No one gave me any type of credit I ended up paying more money for your screw up and was on phone with uhaul for 3 hours someone should make this right!

Brian R.
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Your staff was top notch! I would highly recommend! Thank you so much.

Linda S.
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Le client n'a pas laissé de commentaire.

Anthony B.
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I made my reservation about five days prior for contact free rental. My truck and agent were not ready when I arrived at my preplanned time. I had to come in and do everything I did on line at the counter. The appliance dolly was also not on the truck. I lost a single bed box spring because the compartment above the driver in the truck took on water. I have always had good experiences at this location. I will choose a different location or brand for any future rentals.

Yumika L.
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Le client n'a pas laissé de commentaire.

Gino N.
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Le client n'a pas laissé de commentaire.

Jeffrey W.
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Le client n'a pas laissé de commentaire.

Franklin G.
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There was an 20 min wait in store before being able to pick up the van.

Walli G. | Expérience générale |
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The worker are rude and don’t really care!

Jessica H.
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The location are not the ones that messed up, I'd say it was the call center because our experience was a nightmare. It was a headache from the beginning all the way to the end when they changed the drop off location on us. I will pay the $100 more and use a different company next time because this was absolutely terrible and made an already stressful day 100 times worse.

andrew T.
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The Easton location was great, the High Nridge location I will Never do business with again. They took my reservation, confirmed it and when I went to pick up my trailer it was not there and they were closed. They never mentioned they were closed on Saturday and I was given a confirmation call that morning. Cost me 3 hours

Wolfgang B.
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took 25min wating until a second guy stopped cleaning the Van and get me my contract handed

Ian V.
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Le client n'a pas laissé de commentaire.

Sheri P.
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Le client n'a pas laissé de commentaire.

STEPHEN R.
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Le client n'a pas laissé de commentaire.

Kevin C.
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Le client n'a pas laissé de commentaire.

Gary K.
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Le client n'a pas laissé de commentaire.

Michael F.
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Le client n'a pas laissé de commentaire.

James R.
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Le client n'a pas laissé de commentaire.

James C.
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Le client n'a pas laissé de commentaire.

Justin H.
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Le client n'a pas laissé de commentaire.

Matthew D.
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Prompt service, quick check out and check in

JOHN K.
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Called twice and left a message for the Gen. Manager Franklin Perez. My truck rental did not have a driver's side sun visor and I had to drive west into the sun. Furthermore, there was a problem with the transmission. I should have received a discount because of the problems, but Mr. Perez would not call me back.

Ronald R.
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Le client n'a pas laissé de commentaire.

William D.
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To whom it may concern, I am thoroughly disappointed and disgusted with your employees behavior during our visit yesterday. My grandfather and i had rented a u haul yesterday from 4pm to 7pm. Your employee Juan not only neglected to wear a mask in your building where " masks are required" but when we asked him if he would be there at 7, he said yes. But upon our return two minutes to seven, he refused to let us in the building. We were waving and knocking on the door, ALONG with another pair of gentlemen who had showed up at 6:50 and lo and behold, the doors were already locked. Your employees refused to acknowledge us. Their negligence to tell time is not our fault. I am outraged at the way that they handled themselves and your buisness. It was extremely unprofessional and childish. And if any extra charges are added to our credit card because we had no choice but to use the mobile check in return, I will be disputing it. We were there on time, and i have time stamped proof. Your employees need to be more focused on their jobs and their customers, instead of how quickly they can leave their shift.

Bryan B.
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Le client n'a pas laissé de commentaire.

Matthew C.
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Use this location often and very happy with the professional help. In this case, though, I only did a drop-off after hours.

John U. | Expérience générale |
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I would have rated the Nazareth facility much higher, but I feel the service, considering other places, was drastically over priced (only place available in the area at the time). Beyond that, upon move out, the unit, and several of my items, were covered with mice droppings (found a dead mouse in an item stored).

Paul D. | Expérience générale |
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Le client n'a pas laissé de commentaire.

David L. | Expérience générale |
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Good

Cara G. | Expérience générale |
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Nice facility. Surprised to know UHaul won’t prorate your last month if you move out early so essentially I paid for three weeks I’m not using. They will be able to turn around and rent those spaces now, essentially being double paid for them. Last, the employees never seemed to know how to work the computer and made lots of mistakes. Often times they were more interested in being on their phone then actually helping people.

Patricia W. | Expérience générale |
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I rented the unit from out of state for a friend in Easton,Pa. I was very satisfied with my "over the phone" & on-line service. My friend was very satisfied with unit and we both would recommend this facility.

DAVE K. | Expérience générale |
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Le client n'a pas laissé de commentaire.

leslie m. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Tremaine G. | Expérience générale |
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Le client n'a pas laissé de commentaire.

fredesvinda b. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Michelle C. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Jose B. | Expérience générale |
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Well maintained facility, hours are reasonable along with after hour card use!!

Michelle C. | Premières impressions |
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Your service counter associates were great.

Nelly V. | Premières impressions |
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too expensive!

Allison R. | Premières impressions |
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WE had to get two storage units in 1 week. This was our first encounter which went well. However 2 days later we got our second unit that purchase did not go well at all.

michael c. | Expérience générale |
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I’ve used several storage facilities over the years and Uhaul Moving and Storage of Easton is definitely the best.

Luis T. | Expérience générale |
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Fantastic customer service...quick and efficient!

Alvaro T. | Premières impressions |
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Great personal costumer service!!

Jeffrey M. | Premières impressions |
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Entire process went smoothly!!

Cristin C. | Expérience générale |
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My only comment I would make is at the entrance you have to use when the store is closed should have a ramp because it’s really hard if you have to geton one of the dollies up the step! Thanks!

Tim M. | Premières impressions |
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Jamie was very accommodating, knowledgable and resourceful.

Jonathan R. | Expérience générale |
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We enjoyed having our things here at this unit for the past few years. It was very clean, convenient and everyone was always very friendly & helpful. The price is also not too bad. All in all. Good.

Monae P. | Expérience générale |
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My unit was infested with mice . A lot of property damaged

nancy b. | Expérience générale |
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The storage facility itself is good, but I think it is pricy compared to other sites. It is conveniently located.

Shawn H. | Premières impressions |
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The women who took care of us was professional, she new what she was doing and had us in and out in a flash. Thank you

karin m. | Expérience générale |
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Easy to store and access units. Carts are very helpful. Only suggestion would be somehow better navigation maps and/or directions to get there. Its a little tricky the first time.

Patricia F. | Premières impressions |
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People were very nice

steven y. | Premières impressions |
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Very good service

timothy t. | Expérience générale |
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As always with any storage unit there is a rodent issue. Staff was always very helpful, courteous, and professional..

lucretia rose s. | Expérience générale |
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The attitude from the manager was not acceptable

ROBERT L. | Expérience générale |
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Thank you for a great experience

celeste w. | Expérience générale |
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In my opinion you storage fees are a rip off

Jose B. | Premières impressions |
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The young lady who assisted us was friendly and knowledgeable about the availability of storage units and our necessary size. This was a last minute reservation and they were able to accommodate !!!

Sarita G. | Premières impressions |
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Great Customer service and clean unit.

Suzanne G. | Expérience générale |
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professional

VERGE C. | Expérience générale |
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Franklin was very helpful.

RONALD N. | Expérience générale |
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Great place. Close to my home.

rashida s. | Expérience générale |
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I really appreciate the time an opportunity working with U-Haul

MELANIE C. | Expérience générale |
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I had my storage unit there for over 4yrs and honestly, there is only one complaint I have about it, and that is the monthly rate increased I think like 3-4x! It went from I think $126 to $155!

jacqueline l. | Expérience générale |
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Everything about this facility was great. No problems. Was just what I needed for the time I needed.

michael m. | Expérience générale |
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They were very helpful and knowing about packing and storing my items to last a long time.

David G. | Premières impressions |
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The staff was helpful and understood what I needed.

Jamie R. | Premières impressions |
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Great service great people!

James C. | Réservation |
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All 3 staff there were excellent. I wondered how uhaul managed to get and keep such good staff. I know they aren't paying much.

Paul S. | Réservation |
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I was promised one month free storage when I signed up with a one way rental. Because U-Haul would not allow me to convert an local rental into a one way I lost free month despite paying same amount

KAREN J. | Réservation |
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I really appreciate the way my needs were met and it was done in a timely fashion.

RICHARD W. | Réservation |
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Rep on phone said 1st month storage free cuz of renting truck, upon returning truck got told no you have to pay and then they tried charging me for 3 days for the truck...

wilson i. | Expérience générale |
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Ez to rent and the location is in the nace area loved

Russell V. | Expérience générale |
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Excellent service

patricia s. | Expérience générale |
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Great service

VIVIAN O. | Expérience générale |
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An excellent storage facility. Would use this U-Hall's services again if needed.

Christopher C. | Réservation |
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Everything was perfect. They were able to help us out and get exactly what we needed

James S. | Expérience générale |
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Thanks

Dilcia R. | Expérience générale |
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My opinion, its the best services in the united states....

Barry D. | Expérience générale |
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This location is awesome! The place is spotless.All of the employees I encountered were very nice and helpful.I would definitely use this facility again.

david l. | Expérience générale |
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The staff was verg helpful amd friendly.

Non reviews have been submitted for this location.

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