Évaluations des clients U-Haul Moving & Storage of Easton

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Easton

Cote générale :

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MICHAEL O.
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Agent at the counter was great!

Chris R. | Premières impressions |
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Very convenient to access individual lockers. Climate-Controlled, Courtesy Carts and Restrooms make moving quite easy.

Daniel G.
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Le client n'a pas laissé de commentaire.

DANIEL C.
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Le client n'a pas laissé de commentaire.

SOTERO P.
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Le client n'a pas laissé de commentaire.

JON S.
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I got pulled over because there wasn't a license plate on the car transporter I rented. Also the young man who prepared the equipment for rental was rude and not wearing a mask while inside the office even though there were signs on the entrance to the building.

LINDA S. | Premières impressions |
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Everyone at this location is helpful and friendly. They go out of their way to help. I would highly recommend using this locate for storage, supplies or truck rental.

PAUL D.
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We only rented a trailer for a couple of hours but it was a good experience for us and we have no complaints.

ZAKEE C.
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It would be helpful if when renting a vehicle unless you are doing a one way move to be able to prepay for the rental online.

ANTHONY N.
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Very nice and clean location.

Kevin F.
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The staff at Easton was incredibly friendly and very professional. I highly recommend this UHaul location!

Jennifer C. | Expérience générale |
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Le client n'a pas laissé de commentaire.

JAMES S.
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Le client n'a pas laissé de commentaire.

ROBERT M.
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Le client n'a pas laissé de commentaire.

Jennifer C. | Premières impressions |
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Kimberly De La Torre was super nice and helpful. First rate!!

Sharon D.
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I signed up to use truck share and there was nothing about it that worked. When I tried to pick up the truck, the website was not working (could not find my location so I ended up having to go in. The lady, Kim, assisted me.

RONALD A.
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Excellent service.

Anna A.
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Le client n'a pas laissé de commentaire.

Robert C. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Robert C.
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Le client n'a pas laissé de commentaire.

Peter F.
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Service by Brooke and Kimberly was excellent, very friendly and helpful. I was also very pleased with the cargo van that I rented, however I was surprised that the fairly-new vehicle did not have a USB port for charging.

erik M.
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Your app and website is very frustrating to use. I attempted to pick up with a reservation made in-app but the app would not accept my alternate contact info.

CLEMENT A.
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Horrible service. Employees are family members of the owner, and it shows with the unprofessional way they behaved.

Nolan M.
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The personnel were efficient and helpful and were wearing masks.

Gerald E. | Premières impressions |
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Le client n'a pas laissé de commentaire.

BECKYCHRISTENE S.
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large clean well maintained facility. Very helpful staff. Great location and convenient to use with plenty of different types of rental U-haul vehicles.

Paul W.
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Le client n'a pas laissé de commentaire.

PAUL H. | Expérience générale |
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We couldn’t have been happier with our experience. We have used this facility on several different occasions and will is no other. Kim and her tam provide exceptional service!.

Brian B.
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Le client n'a pas laissé de commentaire.

Aaron H.
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Over the past number of years we have used U-Haul it has been a great experience each time. We used another vendor before and had trouble renting there cargo van. Either it was not ready when we went to pick it up or they had trouble finding a van for us. That was three years ago. Hope U-Haul maintains their level of customer support. Did have one issue was the long wait time getting to a customer support person. This may be due to the current COVID virus issues. I was taken care of but just had to wait on hold for a bit.

Patrick F.
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There really is no room for improvement. I've rented from this location at least a half dozen times. The staff are always friendly and efficient; and I have always gotten the truck I reserved, precisely when I reserved it.

Murray F.
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The staff was prompt with the check-in. Positive experience all around.

DEAN T.
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I was very pleased overall

Lisa S. | Premières impressions |
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The staff is always professional and well organized

DANIEL G. | Premières impressions |
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Le client n'a pas laissé de commentaire.

April S.
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Customer service was great and worked really hard to get me the best deal. They were awesome!

anthony F.
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Le client n'a pas laissé de commentaire.

john E.
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Le client n'a pas laissé de commentaire.

Mary D.
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We were just a little late dropping it off and they told us we would not be charged however we received a $20 bill that had been charged to our account.

Allen R.
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Le client n'a pas laissé de commentaire.

Gerald J.
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Le client n'a pas laissé de commentaire.

Michael W.
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Experienced Staff who took me through the process quickly.

TSHOMBE L.
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Le client n'a pas laissé de commentaire.

CAROLINE B. | Expérience générale |
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The staff, especially Kim, were very helpful and the facility was immaculate and safe. Thank you, Caroline Boutte

james w. | Expérience générale |
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I found the staff pleasant and patient, even when faced with my irritated wife (when she would forget to sign out on a previous visit and would be locked out) I had a great experience.

FRANK S.
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Le client n'a pas laissé de commentaire.

Taylor M. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Adeline T.
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I completed everything online and yet something went wrong so it ended up taking lots of time in person. That was frustrating since I was on a timeline.

RANDAL L.
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A welled oil minchine

AMANDA S.
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Le client n'a pas laissé de commentaire.

Donna H.
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Great service - easy to pick up and return. And very economical for those pick ups when you need more space than your car -

Richard K.
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Le client n'a pas laissé de commentaire.

jeremy W.
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Le client n'a pas laissé de commentaire.

Stephen S. | Premières impressions |
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Great team. Very helpful!

Stephen S.
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Nothing

jayne F.
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Nothing. The ladies Kim and Kim were wonderful

STANLEY S.
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I don't believe you can do anything to make our experience any better from our storage rental last February through our entire move with the truck & transport. Kim and her team were beyond friendly and competent and handled our whole transaction in the most professional way. We can't thank them enough and would recommend this without hesitation!

Nola B.
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Le client n'a pas laissé de commentaire.

F GRAHAM L.
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Great customer service.

Muriel P. | Expérience générale |
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All staff was always extremely helpful, friendly and knowledgeable with any of my questions or concerns....thank you for a safe and clean location for my furniture and belongings.

Dottie c. | Expérience générale |
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Kim was ALWAYS a pleasure to work with - From the day I rented my first storage unit 8+ years ago until Wednesday, 6/23/2020, when I closed out my last 3 units. The ONLY reason I am no longer renting any storage units at the Easton, MD facility is because I have moved back to CT. Kim was one of the first people who welcomed me to Maryland when I moved from Connecticut in April 2011 so it’s fitting that she was the last one to wish me well when I left. Kim is a true gem and U-Haul is EXTREMELY fortunate to have her. Sincerely, Dottie Campbell

DANIEL G.
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Have gas tanks checked somehow to know they are actually full. I put in over $13 to supposedly go 21 miles. I know trucks are harder on mileage but that is outrageous and staff said they couldn't do anything. My fault because I didn't tell them ahead of time. How would I know it wasn't ‘actually' full?

Edward T.
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Remarkably easy, swift, and worry free to return the trailer. Courtesy staff and extremely helpful. Thank you.

Lynn K.
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Very friendly and helpful staff! Also an exceptionally attractive facility!, pretty inside, parking lot, lovely plantings! Someone there obviously cares!

William G.
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Le client n'a pas laissé de commentaire.

Steven K.
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Le client n'a pas laissé de commentaire.

DONOVAN M.
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Keep doing what you guys are doing. Friendly staff, small town feel. Clean, dependable equipment. Use them for all my moving/hauling needs.

BRIAN N.
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Le client n'a pas laissé de commentaire.

LYNDA K. | Online Move In |
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Kim and her staff are extremely helpful and customer service is excellent

Katherine R. | Premières impressions |
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Kim was so welcoming and helpful. She took me to my unit and showed me how to access the building.

Marcelo A. | Expérience générale |
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Kim is lovely and a great professional

CHARLES B.
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Great service and friendly staff.

Michael P.
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The entire experience was very good. The staff was helpful and the equipment performed as expected.

Delburt J.
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The initial designated receiving location would not accept the trailer when I arrived. They stated that they no room and had texted an alternate location. I did not receive the text. The alternate location listed above had no idea I was coming, but thankfully still accepted the trailer.

Donna H.
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They are as good as it gets??

charlotte b. | Expérience générale |
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Thank you for being understanding when i was late at times. Ms kim thank you so much

Paul M.
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Le client n'a pas laissé de commentaire.

Daniel V.
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Le client n'a pas laissé de commentaire.

ROBIN P.
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Nothing. Everything and everyone was great!

gary D.
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Le client n'a pas laissé de commentaire.

Chris H.
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Le client n'a pas laissé de commentaire.

Steven M.
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Le client n'a pas laissé de commentaire.

terri p. | Expérience générale |
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Staff was always helpful; and the facility was spotless. Every single time I was there, I passed a staff person cleaning,,and this was Even before the corona virus,

Lorraine D.
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Everyone was really helpful and the rental process was well explained and went smoothly. Would definitely use again.

joe A.
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During both of my rentals the computer system keeps crashing at the site. Poor Brooke and Kim are very apologetic. They were very helpful.

Lashay E. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Lashay E.
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Le client n'a pas laissé de commentaire.

Keith B.
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Windshield wipers were completely deteriorated and wiper fluid empty. Other than that. Completely fine.

Samuel H.
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Sandra and her counterpart were fantastic

Deborah R.
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Le client n'a pas laissé de commentaire.

Richard H.
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Better signage for where to put the rental truck as we returned it - the parking area was very crowded and it was not clear where to park the truck.

crystal B.
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The rubber strips on the inside of the box were dirty/ old and when moving my couch and my mattress they were both marked up by a black streaks that won't come off

WOODY D. | Expérience générale |
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We have used multiple storage units over a ten year period. Kim has always been AWESOME.

terri p. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Richard B.
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Le client n'a pas laissé de commentaire.

Bradley L.
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Le client n'a pas laissé de commentaire.

William W.
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Very friendly staff and fast service. Great experience overall. Thank you..

Robert V. | Expérience générale |
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They were very helpful.

jeremy K.
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Manager and assistant were very friendly and congenial. Great job.

Lashay E. | Premières impressions |
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The lady at the front desk was very polite. Answered all the questions that I had. Very clean storage units. Great prices. I highly recommend.

Patrick F.
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I have rented trucks here many times. The staff here is efficient, prompt, and most importantly, very friendly.

Kevin N.
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On line booking was seamless. Pick up was excellent. Return process very smooth.

Anna A.
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I rent from this location often. Excellent staff and service.

Gretchen K.
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Le client n'a pas laissé de commentaire.

Joshua G.
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Le client n'a pas laissé de commentaire.

nancy M.
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Le client n'a pas laissé de commentaire.

W CLINTON P. | Expérience générale |
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Thank you for helping to make our move to Eastern, Maryland, easier.

Raymond B.
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Staff very helpful and friendly

steven W.
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Le client n'a pas laissé de commentaire.

James S.
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Le client n'a pas laissé de commentaire.

Paul A.
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Called me while I had the rental to make sure equipment was performing to expectations and to give me directions to the return location. Kelly is great to deal with as I have rented from this location many times.

Clifton R.
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nothing , this was a great experience, the retail store was immaculate and had everything you needed. Kim De la Torre was outstanding

ANDREW T.
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Uhaul staff was super accommodating to locate equipment I needed when I needed it. Extremely knowledgeable about what items to use for move. Great employees in Cambridge and Easton, MD.

Karen M. | Expérience générale |
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Very helpful and friendly staff. An excellent experience.

Paul A.
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Kelly is phenomenal to deal with. Always polite, can-do attitude and never keeps you waiting. Been dealing with her since December 2015 and every interaction is very positive!

William A.
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Great Staff to work with, fast/easy pickup.

Marcelo A.
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Great people, particularly Kim.

James T.
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Super nice staff! Cleanest truck ever!

shelton J.
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Good Customer Service!!

Tamara C.
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The phone pick up did not work so we had to go inside. Thankfully we were picking up during normal business hours.

Ramon D.
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Le client n'a pas laissé de commentaire.

Michel T.
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The attendant went out of her way to accommodate my needs. It was my first time renting a truck and won't be my last. Very professional.

Anthony N.
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Very clean location and helpful people.

Howard S.
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Very welcoming and friendly customer service at this location.

William H.
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Just wish I could get through to the location quicker rather than call center nd on hold

GARY M.
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Had to wait 30 minutes for an employee to show up in lobby when I picked Up . Then I was charged $30 for putting $12 gas in vehicle . After 20 years of renting in Easton this is my last

Gregory F.
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The booking was a complete nightmare, not due to this location issues, was an issue with the app and central reservations. I am reluctant to consider booking and then changing the booking in the future.

Ernist S. | Expérience générale |
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Great people to work with. My experience could not have been better.

FELIX C. | Expérience générale |
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Great service, clean, well lite. Basically everything you need to ensure your belongings are protected. KELLY..... Was amazing, she went way above and beyond to assist. Thank you Kelly for everything.

W CLINTON P. | Premières impressions |
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The person providing service was courteous and professional. Her briefing was helpful and made my wife and me comfortable storing our belongings

Kayla R. | Premières impressions |
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Great service and equipment. The move went very smooth with UHaul.

AMY D. | Premières impressions |
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Kim, the rep who helped me, was fantastic. Very knowledgeable and nice.

Danae W. | Premières impressions |
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Excellent service! Friendly and funny staff and very accommodating. I would very much recommend.

MARK F. | Expérience générale |
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Facility was immaculate and the staff fantastic! Thank you Miss Kim for your kindness and found friendship over the years! God Bless!

Peter S. | Expérience générale |
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Very friendly, personable and professional staff.

Andrew V. | Expérience générale |
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👍👍👍

Tobe C. | Expérience générale |
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Very well run facility.

pady s. | Expérience générale |
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Awesome experience

JUDY F. | Expérience générale |
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Excellent facility; helpful and knowledgeable staff. I highly recommend this facility.

sarah s. | Expérience générale |
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Facility was nice ....however, I just got furniture out & have items badly damaged. Antique Dining room table, side table, sofa/chairs "discolored" from temperature issues! Contact me asap!!!

Phyllis C. | Expérience générale |
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Great facility. Clean, cool, and convenient.

ROBERT D. | Expérience générale |
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Thank you for great service and great staff.

GIL C. | Expérience générale |
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Super friendly and super clean!!!!

Non reviews have been submitted for this location.

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