Le client n'a pas laissé de commentaire.Jacquelyn B.
Customer Reviews for U-Haul Moving & Storage of Easton
Pour nous contacter
Easton, MD 21601
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.BRIAN N.
Le client n'a pas laissé de commentaire.Richard C.
I really appreciate the customer service at this location. I have rented here multiple times, and they are the best around. Brooke is an awesome employee for you!CASSANDRA V.
Kimberly was wonderful!edward Z.
Le client n'a pas laissé de commentaire.Peter B.
Truck was a total mess as far as running. The motor light stayed on. Good thing I only needed truck for couple a hours.CONNIE E.
Le client n'a pas laissé de commentaire.Monique C.
Le client n'a pas laissé de commentaire.Marjorie V.
Very friendly. Excellent customer service. Merci.STEPHEN B.
Le client n'a pas laissé de commentaire.Eric E.
Kim is the best!!! She always helps with all our needs. We have a hotel and restaurant and use a truck for storage when we have big events. Kim knows exactly what we need and always has it ready for us!Carla M.
No comments from my end. The experience was great and easy and the employees were really helpful.anderson F.
Great experience as usual! Don't change a thing.Kevin G.
We bypassed other locations to use this one. We have been here multiple times to pick up and drop off. Never once had an issue. Good, friendly, helpful people.DAVID C.
Le client n'a pas laissé de commentaire.Robert R.
Le client n'a pas laissé de commentaire.Charles D.
The online check-in system is absolutely horrible. When I tried to check in to pick up the truck, your bug-laden system cancelled my reservation instead.Tien S.
Make it a day that is not rainingâ€¦.Marian C.
Le client n'a pas laissé de commentaire.Matthew D.
Excellent service à la clientèle.Tykeia P.
I had a discrepancy and was more than compensated. The staff were friendly and helpful. I was pleased with my interactions!!! Thanks Raleigh Capital Blvd Ryder, Noel JacksonNoel J. | Expérience générale
Le client n'a pas laissé de commentaire.joseph M.
I have always had a great experience.William G.
Le client n'a pas laissé de commentaire.Mahdi M.
Le client n'a pas laissé de commentaire.STEPHANIE D.
Very helpful in getting our two day rental.RUSSELL F.
Received a very late notification that the truck that I reserved was not available - added stress to the experience and had to make two trips. The original 26 foot truck would not have required two trips.IVAN O.
Le client n'a pas laissé de commentaire.KEITH M.
Le client n'a pas laissé de commentaire.Ryan D.
I really enjoy dealing with this U-Haul location. I can't think of anything they can improve on. The only suggestion I can think of is to have a rewards program for people that rent often. Thanks for the great service.Joseph M.
Le client n'a pas laissé de commentaire.james T.
Le client n'a pas laissé de commentaire.CHARLES P.
It was great that it was open on Sunday.REBECCA W.
This facility was critical to making my move out of state even possible. I am so grateful for their personal service to me and my family. I highly recommend this storage facility to everyone who has a storage need. Good luck getting a room because they go so quickly!Manning L. | Expérience générale
Le client n'a pas laissé de commentaire.Mariah L.
Kim and her team do an excellent job. I would highly recommend U-Haul both this facility specifically and U-Haul as a company.david m. | Expérience générale
Truck had a full tank. Ran well - Thank youmatt C.
Le client n'a pas laissé de commentaire.kialena c. | Premières impressions
Kim and her crew are the best!ROBERT P.
Le client n'a pas laissé de commentaire.EDWARD T.
Thanks to the wonderful staff for making everything go as smooth as possible.julie w. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL H.
Le client n'a pas laissé de commentaire.BRYAN C.
Le client n'a pas laissé de commentaire.Vivian C. | Expérience générale
Nothing. Kim was the most friendly and helpful service provider around!!!!!Jon M.
Le client n'a pas laissé de commentaire.DAEWEON A.
Le client n'a pas laissé de commentaire.LINDY D.
Le client n'a pas laissé de commentaire.James C.
Don't ask customers to unhook trailers in cold wet conditions.James T.
I can't think of anything that can be improved because everything was great!JOSEPH M.
Le client n'a pas laissé de commentaire.julie w. | Premières impressions
Not sure what happened but i made a reservation and was told location was clsed that day. Went to retroeve instructions gor electronic pick up up and was told i had no reservations. Called 800 number and had hour wait so scheduled call ack which only took 15 min. Girl who helped me was AWESOME! Created new reservation and sent video how to use elevtronic check out. Went to location to pickup and walked through strps which was SUPER easy but cellular connection at location was awful and got kicked off several times and no where to get key from! Come to find out after an hour of working thru electronic pickup, the location WAS actually open so able to pick up the key and go. Not sure if i would have had same outcome if closed since key to truck was not in it. Smooth sailing from there.Maureen O.
I can not. All of my needs have always been taken care of. Any reschedule dates or change of plans, were taken care of. Very professional team!TERRY W.
Le client n'a pas laissé de commentaire.Robert R.
Le client n'a pas laissé de commentaire.ROBERT L.
Nice peopleDominador V.
Not a thing. Very nice people. I have used before and will use again!!Jeffrey F.
unit was excellent for me. Staff was great. ThanksLouis W. | Expérience générale
Very satisfied with my experience.RICHARD L.
Great customer service, late-model vehicle.RICHARD S.
Le client n'a pas laissé de commentaire.Inger P.
Le client n'a pas laissé de commentaire.Kristine C. | Premières impressions
The rates are a bit higher than other storages!DOLLIE R. | Expérience générale
Le client n'a pas laissé de commentaire.Beth m. | Expérience générale
We appreciated the chance to use your services. Merci.JASON M. | Expérience générale
Le client n'a pas laissé de commentaire.Charles E.
Le client n'a pas laissé de commentaire.PATRICK T.
Le client n'a pas laissé de commentaire.Judith W.
Very helpful and dedicated.DAVID L.
I will miss the ladies there. Kim, Brooke and kelly when she was there. They were so kind and helpful. I was there about 9 years. It was a favorite place for me to say..." I have a storage unit with UHAUL!" Great staff. Will miss ❤❤ B HodgmanBRENDA H. | Expérience générale
Brooke Muniz is a 6 Star Employee. Kimberley is equally awesome and extremely kind and helpful. It's hard to find retain people with their incredibly positive and enthusiastic attitude. Nothing is too much for this dynamic duo. Your facility is spotless. The unit was pristine clean. Easy assess in and out. The facility is well lit and the restrooms immaculate. I highly recommend this particular location to anyone in need of storage or moving related services. Merci.Kevin N. | Premières impressions
Allow people to pick up and drop off at other locations. Having to travel to Easton each and every time, not only adds mileage costs; also gasoline.JOHN S.
Le client n'a pas laissé de commentaire.GEORGE G.
Le client n'a pas laissé de commentaire.DEBRA E.
Le client n'a pas laissé de commentaire.BYRON Y.
Very helpful staff. Easy & quick transaction.SARAH D.
Le client n'a pas laissé de commentaire.RICHARD L. | Expérience générale
Le client n'a pas laissé de commentaire.DEANNA R.
Le client n'a pas laissé de commentaire.Danette S. | Expérience générale
I made a reservation for truck + storage room and paid for it by credit card. When I arrived at the destination (truck picked up from a different location) I was told I actually do NOT have a storage room and their occupancy is 100 %. I replied that the U-haul representative who made the reservation for me and took my payment had informed me that he made a reservation for an available room on the 2nd floor of the facility. Easton staff replied that storage room reservations have to be confirmed by the facility. I am sorry, but that is completely unprofessional, outrageous and unacceptable. Once I call U-haul and a representative makes the reservation for me and takes my payment, it should not be me to ensure that U-haul has a room available. The logistics are U-haul's responsibility. It is completely outrageous to put a customer in that situation. I am at a loss of words.Adrian P.
Eli went above and beyond to help my son and I out in a very stressful situation. I appreciate all of his customer service.KIMBERLY D.
Should have been able to get an UHaul from a closer location. It adds extra miles to have to travel to Easton when we live in Ridgely.RENDALYNN S.
Le client n'a pas laissé de commentaire.MARION K.
I always use Uhaul at 8627 Ocean Gateway Easton, MD 21601 for truck rentals, and I am never disappointed with the trucks I rent and the excellent customer service!WILLIAM G.
Le client n'a pas laissé de commentaire.MARK D.
Kim was always so great!HEATHER B. | Expérience générale
Have your associates happier they gave customersBLAISE B.
Le client n'a pas laissé de commentaire.Les I.
Le client n'a pas laissé de commentaire.Derek B.
The staff was excellent!!sharon G. | Premières impressions
Le client n'a pas laissé de commentaire.SCOTT T.
How about delivering the equipment contracted and paid for? How about letting the customer know before 36 hours of pickup that you can't deliver on your promise? How about not double booking the same truck? How about not using the word "guarantee?" How about not having your service reps lie?STEVEN G.
The app-based check-in process left a lot to be desired. Unclear expectations and communications about required information at check-in led to a full 30 minutes delay in driving off the lot. Combined with the poor Verizon service, it was exceedingly frustrating and cost me a third dump run. It was very disappointing.Mark S.
Le client n'a pas laissé de commentaire.WILLIAM B.
The pick up location was great. However, finding a truck was very difficult. I had to go 25 extra miles to get a truck, which cost me extra (due to mileage).Christina G.
Le client n'a pas laissé de commentaire.ANDREW H.
Le client n'a pas laissé de commentaire.James G.
Outstanding service 😀 Great team to work with😀GEORGE H.
Le client n'a pas laissé de commentaire.Kaylee M.
I had never rented a trailer before and they were very helpful and great customer serviceADAM H.
Hard to get in and out of. Staff is very friendly!!!GENE C.
Excellent all-around. From ease of entry/ exit to unit, to cleanliness, to attentive staff. Great experience.Matthew B. | Expérience générale
Staff very helpful. Quick in and out. Truck was exactly what we needed. Easy to drive. Overall excellent experience. MerciMATTHEW B.
Le client n'a pas laissé de commentaire.Gail M.
Le client n'a pas laissé de commentaire.SCOTT M.
Nothing the gM did a great job all the way around.Claus H.
Le client n'a pas laissé de commentaire.CHARLES S.
Le client n'a pas laissé de commentaire.Robert L.
Le client n'a pas laissé de commentaire.Robert F.
Le client n'a pas laissé de commentaire.RONALD M.
Kim is an excellent managerALLISON S. | Premières impressions
Le client n'a pas laissé de commentaire.Jose F.
Le client n'a pas laissé de commentaire.Thomas D.
Le client n'a pas laissé de commentaire.RICHARD C.
Never renting I haul again worst experience ever with haul I'm going penske from now on They suckMICHAEL K.
Kim and her staff are great! She's managed the place for years. Would definitely recommend it!ANNE E. | Expérience générale
Tell people when you have to change to a 20' truck because the 15' wasn't available, that the 20' has NO cruise control, power windows or locks! What a terrible drive.Juliet M.
Staff was always extremely helpful. Answered my questions in full and went the extra step to let me know of additional features, services and, pricing. Very well-run facility.BRIAN H. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES S.
Location did not open on time both when I was picking up and returning. Oil needed to be changed.ASHLEY H.
This is a very well managed and secure location. We rented a storage place for a number of years. It was easy to rent the space and very easy to close our space. The Uhaul website is also very customer friendly. The price was competitive.VALERIE K. | Expérience générale
Le client n'a pas laissé de commentaire.Aaron M. | Premières impressions
I sent an email to Kim the manager regarding my experienceChristine S. | Premières impressions
Kim and Kelly have been there for my whole experience. They understood what happened and I would like to THANK BOTH OF THEM! Kim and Kelly went above and beyond. It literally brings me to tears to think about how they understood blow by blow as I went through the hardest time of my life. Kim and Kelly both need to be recognized for all they have done. I'm not going into details here but they will know exactly what I'm talking about. I THANK BOTH OF YOU WITH EVER FIBER OF MY BEING! Thank you for being awesome!RACHEL AND JOHN A. | Expérience générale
Very convenient to access individual lockers. Climate-Controlled, Courtesy Carts and Restrooms make moving quite easy.Chris R. | Premières impressions
Everyone at this location is helpful and friendly. They go out of their way to help. I would highly recommend using this locate for storage, supplies or truck rental.LINDA S. | Premières impressions
Le client n'a pas laissé de commentaire.Jennifer C. | Expérience générale
Kimberly De La Torre was super nice and helpful. First rate!!Jennifer C. | Premières impressions
Le client n'a pas laissé de commentaire.Robert C. | Expérience générale
Le client n'a pas laissé de commentaire.Gerald E. | Premières impressions
We couldn't have been happier with our experience. We have used this facility on several different occasions and will is no other. Kim and her tam provide exceptional service!.PAUL H. | Expérience générale
The staff is always professional and well organizedLisa S. | Premières impressions
Le client n'a pas laissé de commentaire.DANIEL G. | Premières impressions
The staff, especially Kim, were very helpful and the facility was immaculate and safe. Thank you, Caroline BoutteCAROLINE B. | Expérience générale
I found the staff pleasant and patient, even when faced with my irritated wife (when she would forget to sign out on a previous visit and would be locked out) I had a great experience.james w. | Expérience générale
Le client n'a pas laissé de commentaire.Taylor M. | Premières impressions
Great team. Very helpful!Stephen S. | Premières impressions
All staff was always extremely helpful, friendly and knowledgeable with any of my questions or concerns....thank you for a safe and clean location for my furniture and belongings.Muriel P. | Expérience générale
Kim was ALWAYS a pleasure to work with - From the day I rented my first storage unit 8+ years ago until Wednesday, 6/23/2020, when I closed out my last 3 units. The ONLY reason I am no longer renting any storage units at the Easton, MD facility is because I have moved back to CT. Kim was one of the first people who welcomed me to Maryland when I moved from Connecticut in April 2011 so it's fitting that she was the last one to wish me well when I left. Kim is a true gem and U-Haul is EXTREMELY fortunate to have her. Sincerely, Dottie CampbellDottie c. | Expérience générale
Kim and her staff are extremely helpful and customer service is excellentLYNDA K. | Online Move In
Kim was so welcoming and helpful. She took me to my unit and showed me how to access the building.Katherine R. | Premières impressions
Kim is lovely and a great professionalMarcelo A. | Expérience générale
Thank you for being understanding when i was late at times. Ms kim thank you so muchcharlotte b. | Expérience générale
Staff was always helpful; and the facility was spotless. Every single time I was there, I passed a staff person cleaning,,and this was Even before the corona virus,terri p. | Expérience générale
Le client n'a pas laissé de commentaire.Lashay E. | Expérience générale
We have used multiple storage units over a ten year period. Kim has always been AWESOME.WOODY D. | Expérience générale
Le client n'a pas laissé de commentaire.terri p. | Premières impressions
They were very helpful.Robert V. | Expérience générale
The lady at the front desk was very polite. Answered all the questions that I had. Very clean storage units. Great prices. I highly recommend.Lashay E. | Premières impressions
Thank you for helping to make our move to Eastern, Maryland, easier.W CLINTON P. | Expérience générale
Very helpful and friendly staff. An excellent experience.Karen M. | Expérience générale
Great people to work with. My experience could not have been better.Ernist S. | Expérience générale
Great service, clean, well lite. Basically everything you need to ensure your belongings are protected. KELLY..... Was amazing, she went way above and beyond to assist. Thank you Kelly for everything.FELIX C. | Expérience générale
The person providing service was courteous and professional. Her briefing was helpful and made my wife and me comfortable storing our belongingsW CLINTON P. | Premières impressions
Great service and equipment. The move went very smooth with UHaul.Kayla R. | Premières impressions
Kim, the rep who helped me, was fantastic. Very knowledgeable and nice.AMY D. | Premières impressions
Excellent service! Friendly and funny staff and very accommodating. I would very much recommend.Danae W. | Premières impressions
Facility was immaculate and the staff fantastic! Thank you Miss Kim for your kindness and found friendship over the years! God Bless!MARK F. | Expérience générale
Very friendly, personable and professional staff.Peter S. | Expérience générale
👍👍👍Andrew V. | Expérience générale
Very well run facility.Tobe C. | Expérience générale
Awesome experiencepady s. | Expérience générale
Excellent facility; helpful and knowledgeable staff. I highly recommend this facility.JUDY F. | Expérience générale
Facility was nice ....however, I just got furniture out & have items badly damaged. Antique Dining room table, side table, sofa/chairs "discolored" from temperature issues! Contact me asap!!!sarah s. | Expérience générale
Great facility. Clean, cool, and convenient.Phyllis C. | Expérience générale
Thank you for great service and great staff.ROBERT D. | Expérience générale
Super friendly and super clean!!!!GIL C. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
Nous offrons la plus grande sélection de l'industrie!