Le client n'a pas laissé de commentaire.Ryan E.
Customer Reviews for U-Haul Moving & Storage of Edmond
Pour nous contacter
Edmond, OK 73034
(4 blocks south of 2nd street)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I wish I could remember his name but the guy who took the truck back when I dropped it off was awesome! Outstanding customer service!!Chris M.
Le client n'a pas laissé de commentaire.Robert K.
The above is enough said thank youMICHAEL H.
Le client n'a pas laissé de commentaire.Thomas W.
Great location. Very professional setup. Very efficient check in.Billy H.
The staff were friendly, professional and courteous. Thank you!!JoyceF B.
Le client n'a pas laissé de commentaire.Kaviraj R.
The truck we were given did not drive well at all. It shifted poorly and the back cab area smelled like stale vomit.Alyssa C.
Quick and easy drop offNate W.
Le client n'a pas laissé de commentaire.Jim P.
Le client n'a pas laissé de commentaire.Donna S.
Great people at the Edmond location! Very helpful and keep their units clean and ready to go. Overall a great experience!Lee S.
Le client n'a pas laissé de commentaire.paul C.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.BLAKE C.
The U-Haul.com pickup process was a definite pain. Getting into your contract info with the verification process was insanely dysfunctional. Anytime you left main screen for anything, the photos, anything, you had to start the process all over again.Patrick G.
Le client n'a pas laissé de commentaire.James E.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.Kelsi R.
Truck was fine - really old but worked well.Matthew B.
The equipment was great other than the shocks which felt older than me. But once there was weight in the truck you couldn't tell very much. The service at the desk was great and it was a quick in and out experience.Ethan W.
After checking in I was just handed tge keys and lead to my truck. No explanations, no instructions.Shantyle P.
Good service from employees Give them a raise!George C.
Perhaps the next time you can get your logistics together and deliver as promised. In East Strousburg, PA - not 305 miles away in Grove City, PA. Without a doubt the worst experience that we've ever had. Will never ever use U-Haul again. The above locations were fine. It's just that your Area Traffic Offices had us running all over HELL to find our promised equipment. A really SAD commentary on how U-Haul conducts it's business these days.Lynda M.
Le client n'a pas laissé de commentaire.DANIEL W.
I showed up at 7 at opening to drop off the trailer. Less than 24 hours of rental. The representative came off as unfriendly and was short on helping me understand the process. He felt I should have known the process of â€œjust drop the trailer where you are parked. â€œWe will check it in with all the others.â€ How come it took a the next day for the trailer to be checked in and me notified? This alone skews any reporting of customer usage. The phrase, â€œYou you have been uhauled.â€ Applied to me at drop off.Harvey T.
Especially in Oklahoma. The guy who checked in the truck. Fast as can be. Very friendly nice guy. MN was great too. Anthony even took the time to call someone to answer questions regarding insurance. Thanks to all.Raniery D.
Le client n'a pas laissé de commentaire.Greg K.
Le client n'a pas laissé de commentaire.Carlotta B.
Le client n'a pas laissé de commentaire.Jason T.
Very professional and the equipment was ready and clean. It was pleasant dealing with the owner. A very good experience.Robert T.
Don't ask them to give you "a good one." I had a tire blow out within a two-hour drive from Edmond.Kelli P.
Customer service was very good.Perry B.
Le client n'a pas laissé de commentaire.Eric W.
Le client n'a pas laissé de commentaire.Gabrielle C.
I had reserved a trailer over a week earlier at the location on Memorial Ave. When I arrived there was only one person working the counter, I was 3rd in line and it took 40 minutes to get to my turn, then they told me they didn't have any trailers for me. They did have one trailer in stock but it was reserved for someone picking it up the next day. I was told to go to the location on Broadway. The Broadway location was perfect, trailers in stock, 10 minutes in and out.Jim P.
Le client n'a pas laissé de commentaire.david J.
Le client n'a pas laissé de commentaire.Gary M.
Le client n'a pas laissé de commentaire.VIOLA D.
This was our drop off spot after a 500 mile one-way rental. Agent in the parking lot directed us in and completed our contract closure right on the spot. I had an email receipt on my phone before I even got into the office!JON L.
Le client n'a pas laissé de commentaire.Brian K.
We were sent an email that our truck would be ready @12 pm. Got there to pick it up and said it wouldn't be ready until 4. When there were unused trucks on the lotâ€¦ they were rude and said they couldn't help us.BARB L.
Le client n'a pas laissé de commentaire.Eric B.
Le client n'a pas laissé de commentaire.JENNIFER A.
Le client n'a pas laissé de commentaire.Eric B.
Le client n'a pas laissé de commentaire.Karen R.
Le client n'a pas laissé de commentaire.Davyd B.
These people were great!!! Friendly, helpful, knowledgeable.Daniel M.
Thanks to Suzanne, an absolute mess was finally resolved 24 hours later. She kept getting transferred over and over again to have my contract validated and with the correct information on it. She kept her cool as well when people she was speaking with decided they could no longer help or argued that I did not have the truck due to my reservation being cancelled twice. After 20-30 minutes, she finally got someone to correct my contract. The staff was kind and determined to get things corrected for me. Suzanne informed me on Monday when I dropped the truck off that she had never experienced or dealt with a mistake where a customer received not only the wrong truck, but the wrong contract as well. I would come back to this location for the staff, but my experience with using UHaul for the first time was terrible.Karly N.
Le client n'a pas laissé de commentaire.dan D.
The owners are were very kind and we decided to return the truck earlyJanice V.
Start checking the ash tray in the trucks ,the one I had cigarettes butts in itSusan M.
I never got back the money after my transaction was completed I was told I would get back 59$ and I did not I was over chargedMary S.
Le client n'a pas laissé de commentaire.Norma P.
Le client n'a pas laissé de commentaire.Stella B.
Le client n'a pas laissé de commentaire.Lora R.
Gotta sell that insuranceDon G.
Le client n'a pas laissé de commentaire.Jennifer B.
Le client n'a pas laissé de commentaire.Lucas U.
Le client n'a pas laissé de commentaire.Susannah R.
Le client n'a pas laissé de commentaire.Eric H.
We accidentally put $114 dollars of gas in gas tank and inly drove 121 miles. We could not get compensated for the $50 of gas extra in the tank when we dropped off the truckMishelleen M.
Le client n'a pas laissé de commentaire.JEFF H.
Le client n'a pas laissé de commentaire.Scott B.
Le client n'a pas laissé de commentaire.Bruce R.
I can't think of anything they need to improve. The service I was given was great. Nate pulled up my reservation and had me in my vehicle quickly. Vehicle return was quick and efficient as well. I couldn't ask for a better experience.Cheryl H.
Le client n'a pas laissé de commentaire.Cleovis W.
Good customer service, guy's did a great job, will definitely use you all again.ANTOINETTE R.
Quick and easy! Thank you!Margaret H.
Le client n'a pas laissé de commentaire.Daniel W.
Le client n'a pas laissé de commentaire.Scott S.
Le client n'a pas laissé de commentaire.RAYMOND M.
Trailer I rented tires were not aired up at the correct tire pressure. I asked the u Gaul employee to make sure they were at the correct tire pressure but did not do it. Also other employee was rude when I drove upJoel G.
The truck I received had no working AC and the temperature that day was in the 100s. Then while using two oil & maintenance alert lights came on. By the end of use the 26' truck was not running smoothly and was sputtering. Not pleased at all with my experience.Matthew G.
This location is Amazing! We have rented from other locations nationwide and not one compares to this location. Staff is friendly, knowledgeable and always eager to help. They have you in and out, ready to go in minimal time.Misty E.
Lost tread on driver's side tire on the highway. Waited over 2 hours for someone to show up to replace tire when only 30 minutes outside of city.Rick M.
The windows were so dirty it made it hard to see out ofTom L.
This was the friendliest business's I have ever been to! Best part of our move was our experience at this uhaul store!Audrey E.
Le client n'a pas laissé de commentaire.DELANE M.
Le client n'a pas laissé de commentaire.Christopher W.
Great locationâ€¦ great service! Nate was awesome! Made sure I had everything I needed and even let me call and ask questions! HIGLY recommend this location!!Sara S.
I'm not sure why the person checking the truck in charged me for the extra day. I was told when checking out, the extra day was provided as a courtesy.Ryan J.
Le client n'a pas laissé de commentaire.Duane R.
Le client n'a pas laissé de commentaire.Lateefa W.
Ian is great employee and he definitely deserves a raise like now. Appreciate y'allMohanad A.
Staff is very friendly and helpful! Enjoy renting from them!stephanie T.
Helpful staff with a smooth checking in of equipment. Location was clean and tidy. Lots of rental equipment at this location.Charles C.
Finish this trip off by treating us like human beings that went through a bunch of trouble. At least talk to us and not try to avoid us. Being ignored is pretty frustrating. Especially after you spent four days loading and unloading furniture and belongings and 105 temperature. Please call this number 405-888-7668 my name is Troy Reynolds.TROY R.
Le client n'a pas laissé de commentaire.Ryan E.
Le client n'a pas laissé de commentaire.Edwin S.
Le client n'a pas laissé de commentaire.Karen S.
Le client n'a pas laissé de commentaire.Susan W.
Le client n'a pas laissé de commentaire.phillip D.
Le client n'a pas laissé de commentaire.Perry B.
Le client n'a pas laissé de commentaire.Jim B.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.CAROLYN G.
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