Nice peoplePaul B.
Customer Reviews for U-Haul Moving & Storage of Etna
Pour nous contacter
Glenshaw, PA 15116
(2 miles North of Rt 28 on Rt 8 just past Shop 'n' Save and McDonald's)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The best service!!!Sandra F. | Expérience générale
Nothing, everything was perfect!!!!Michael D.
The checking person was super nice and helpfulAna A.
Le client n'a pas laissé de commentaire.Bill M.
Le client n'a pas laissé de commentaire.John G.
Not a thingDavid P.
Le client n'a pas laissé de commentaire.Hai L.
Le client n'a pas laissé de commentaire.Bakhtiyor T.
Le client n'a pas laissé de commentaire.William C.
I'm not finding anything to improve on. Their company is great!Patricia M.
Great serviceBrad G.
When I reserved the time slot for my hitch installation, I selected that I would like to wait for it to be finished. However, there was only one person working there so I left (luckily I had a ride just in case) and it ended up taking 11 hours. I think it would be good to maybe remove the wait option from the website to manage customers' expectations.Michael C.
When a customer has a truck booked, keep in mind they may have came from far away just to be told there are no trucks.. customer service reps at the locations in Fayetteville nc were very poor especially â€œda laboratoryâ€ location. No help was given and it ate up the limited time we had to packBRADLEY K.
Le client n'a pas laissé de commentaire.James K.
Great customer service!Ronald S.
Le client n'a pas laissé de commentaire.Pamela K.
Le client n'a pas laissé de commentaire.Nikolaus Z.
Everything was smooth from the reservation, pickup to return.Robert S.
Le client n'a pas laissé de commentaire.Timothy K.
Le client n'a pas laissé de commentaire.WILLIAM C.
Everything went smoothly and service was excellentWilliam F.
Le client n'a pas laissé de commentaire.Richard T. | Expérience générale
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Jessica L.
Great service , attendants very helpful and would RecommendJohn S.
Le client n'a pas laissé de commentaire.Savannah M.
Everything was great.William S.
Le client n'a pas laissé de commentaire.Karlye R.
You have great employees that are extremely knowledgeable. Answered all my questions and helped me with some of my towing questions. The best uhaul experience I have ever had. MikeMichael P.
Le client n'a pas laissé de commentaire.Carl D.
Let renters know they need their own lock for back door Kevin Knapp was very helpful and appreciated his adviceAmericus D.
Le client n'a pas laissé de commentaire.Keith C.
Nice people. Friendly service.James D.
During college student return to school times more employees at uhaul stores would help with a faster check out time. the uhaul employee that handled my rental did a perfect job for me even though he was the only employee working that dayDavid S.
Quick, easy, great service and a super new cargo van, still has that new car smell. 30 miles cost me 12 $in gas, using their helpful gauge. I rented a van for the day for setting up an event. Tons of room. Yep, I'll be back.Mary L.
Nothing at the moment. Hank was very friendly and helpful with my hitch installation. Thanks Hank!Frank F.
Everything worked out very well for us, truly appreciate it!! The agents were very kind and professional y!!! Thanks ðŸ˜ŠMarie Ann P.
Hank was the greatestPaul B.
Le client n'a pas laissé de commentaire.William F.
Everything went smoothly. The van was clean and ready when I arrived. Rates are reasonable. U-Haul employees were helpful and courteous. I would highly recommend the folks at this location.Thomas M.
The staff was friendly, courteous and very helpful to us and answered all our questions. We will definitely use this service again and will recommend to others ThanksTheresa S.
Staff went out of their way to help us .bob s. | Expérience générale
work on the call center who repeatedly confused everythingSilvija S.
Pleasant atmosphere, quick and knowledgeable.Patricia M.
Le client n'a pas laissé de commentaire.Beth K.
Le client n'a pas laissé de commentaire.Michael H.
Le client n'a pas laissé de commentaire.JOSEPH P.
Le client n'a pas laissé de commentaire.DAVID B.
Le client n'a pas laissé de commentaire.Adam T.
Keep up the great services.RAJ B.
Le client n'a pas laissé de commentaire.William E.
I was extremely pleased with the Owner,Hank and Donald. All 3 were very professional and satisfied all my needs. Thank you guys.WALTER S.
Le client n'a pas laissé de commentaire.Richard V.
Le client n'a pas laissé de commentaire.OLIVIA C.
Le client n'a pas laissé de commentaire.ron G.
Le client n'a pas laissé de commentaire.JEFFREY T.
Drop off was incredibly easy. It was a little far for us and I later heard there is one much closer but that was my fault not knowing the area.Carol V.
The team that was at this location went above and beyond to meet our rental needs; the service was exceptional.Vincent M.
Le client n'a pas laissé de commentaire.CHRISTOPHER S.
I have been a customer of this establishment previously and have had no issues until the last rental. I returned the van within the allotted time and handed over the key to the u-haul rep that met me at the return area and was assured my return would be processed. Next day I noticed the van was still listed as rented. I called the store and was told very rudely that they had no time for my issue because they were busy. I proceed to go down to the location and was informed they did not have the key, which seemed odd since I handed it over the previous day, the rep was there and remembered me giving him the key, and was told I would receive a call once they were not busy. After not receiving a call for over 5 hours, I called and was basically told they did not have the key and it was inferred that I didn't return the van and that it was â€œstolenâ€ and they had to review the security tapes in 3 days because they couldn't do that on a Sunday. Low and behold the next morning everything was processed with zero explanation and no other call/email in regards to the issue such as a follow-up. I'm not sure I will be using this location again for services due to this experience.Justin P.
Le client n'a pas laissé de commentaire.Marcus M.
Le client n'a pas laissé de commentaire.THOMAS D.
Le client n'a pas laissé de commentaire.Roosevelt N.
Le client n'a pas laissé de commentaire.JOHN D.
Le client n'a pas laissé de commentaire.Joseph B.
Le client n'a pas laissé de commentaire.eileen V.
Thanks for being so Professional.Riddick R.
Le client n'a pas laissé de commentaire.Brittany E.
Location was convenient, accessible, the van was in great condition. The mobile pickup process was difficult because the bar code scan did not work. I had to download the app and allow it to access my location. The same happened for another renter. There was no in store or phone help at 7:30am on a Sunday which was disappointing.Mark K.
Amazing management!Virginia S.
Le client n'a pas laissé de commentaire.Christopher K.
Le client n'a pas laissé de commentaire.susan S.
Le client n'a pas laissé de commentaire.Chris G.
Everyone was very nice and knowledgeable. Great Experience.Michael P.
Le client n'a pas laissé de commentaire.Mark L.
The two fellows were more than helpful and very pleasant.bob s. | Premières impressions
Put an air freshener in the truck. Truck smelled like smokeRona L.
Very courteous and friendly staff with lots of knowledge. Customer service rep answered all my questions without having to ask other staff members. Demonstrated how to use the equipment, how to return it and best operating methods.Douglas H.
Both the pick up and drop off locations were fine. However, the genuinely horrific experience we had with U-Haul canceling our truck several times the week of the move, including the morning of, made the entire U-Haul experience disastrous at no fault of the pick up or drop off. That said, there were minor issues at both facilities.Alex H.
Stop using automated online ordering. Always visit store with associate to serve you!!Constance C.
Le client n'a pas laissé de commentaire.Phil E.
Le client n'a pas laissé de commentaire.Charles G.
Nothing needs improved. Everything was great!Jessica T.
Kevin was amazing! We were supposed to have our truck back by 6 pm, but when I called to see if it was an option to have it a little longer he politely told me we had until 8 AM the next day! Moving is stressful enough and he DEFINITELY eased a lot of that!Jessica H.
Hank Henry is always friendly. Place is very clean and well stocked. I have frequented various U-Hauls over the years. This is the Best location I have been to so, far!KIM F.
Hank was extremely personable, and help us out with a quick rental. The check out, and return went timely and smoothly !!!Michael N.
everything was goodGary S.
The gentleman was very helpful.keith C.
Le client n'a pas laissé de commentaire.Damon P.
I have rented from this location a number of times. They are always friendly and helpful. The inside of the store, the lot outside and the equipment are always neat and clean. I do not rent very often but if I do need to, this is the location I look to rent from.Daniel B.
It was perfectWilliam W.
Le client n'a pas laissé de commentaire.AMIRA B.
Everybody was friendly and explained the rental in complete detail. Great experience.William F.
The service was flawless! An amazing gentleman helped me. The trailer was clanky, loud, and did not pull like any other trailer I've used. It jerked my car the entire time wether it was full or empty. I don't know if it needs serviced or what, but I've moved a ton of things this year and never had these problems. I had to return it early because I was worried it was stressing my car engine. I still have 1 more load to move this week. I'll need to rent another trailer. In all honesty, I feel like this rental should be credited. It wasn't the easy going, stress free experience I've had with other equipment I've rented. I had my car hitch put on by you guys and I've rented several times. Thanks Debbie Dent 724 900 6789Debbie D.
Kevin and Hank (sorry if I got your name wrong but this was what stuck in my head) are always top notch in their customer service skills. I rent here frequently and almost always leave thinking what a better world we would have if more busisness' l7ved up to their standards.Lynn W.
Le client n'a pas laissé de commentaire.Breyden W.
Le client n'a pas laissé de commentaire.Jennifer G.
Everything went smoothlyWilliam F.
U-Haul at Etna has the best customer service around! Team always works to help customers find their moving needs. Indoor storage allows for easy transport no matter the weather, with 5AM-10PM standard hours which give you flexibility to get your things packed on your own schedule. I am a repeat customer and the service is excellent and consistent!Nicholas O.
Great people...Great service!John K.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.Cynthia C.
Great indoor facility. Easy to pickup and drop off items. No complaints.michael l. | Expérience générale
Le client n'a pas laissé de commentaire.Paula M. | Expérience générale
Always great to deal with. Convenient location.joan v. | Premières impressions
The facility was safe and well maintained. The staff was patient, excellent availability, and well just exceptional!janis h. | Expérience générale
I never rate 100 % because there is always room for improvement.Jessica T. | Premières impressions
Le client n'a pas laissé de commentaire.Brian B. | Expérience générale
Le client n'a pas laissé de commentaire.Karen L. | Expérience générale
Le client n'a pas laissé de commentaire.Lesley C. | Expérience générale
Exceptionally clean and organized. Convenient sharing area.WILLIAM K. | Expérience générale
The staff here is always friendly and helpful. I would rent a unit here again.CARRIE S. | Expérience générale
Le client n'a pas laissé de commentaire.Francine P. | Premières impressions
Nice to work with.Karen L. | Premières impressions
I wish the unit ceilings were taller. I had to rent multiple units because I could not stack my items like in other facilities.Kimberly C. | Expérience générale
Le client n'a pas laissé de commentaire.JEFF C. | Expérience générale
Would definitely recommend using this storage facility. Staff, managers and assistant managers were always helpful and pleasant. There was always someone available to answer questions and/or help, if help was needed. I definitely will rent a storage locker from this location if I ever move back to the area. Thanks for the great atmosphere. Keep up the good work everyone!roberta w. | Expérience générale
Le client n'a pas laissé de commentaire.Thomas B. | Expérience générale
Le client n'a pas laissé de commentaire.victoria G. | Expérience générale
Very professional and helpful, that is the folks at this locationCarolyn D. | Online Move In
Le client n'a pas laissé de commentaire.lisa l. | Expérience générale
Le client n'a pas laissé de commentaire.tracy w. | Expérience générale
Hank and Kevin and everyone was so helpful and knowledgeable and friendly. The storage unit was perfect. Merci.John g. | Expérience générale
Le client n'a pas laissé de commentaire.jennifer m. | Premières impressions
Le client n'a pas laissé de commentaire.CHRIS J. | Expérience générale
Le client n'a pas laissé de commentaire.Joseph T. | Online Move In
The manager was helpful and provided great information.GINA B. | Premières impressions
The gents down at the Rt.8 location were very accommodating and helpful. Will be back to use them for the next move for sure.Micheal A. | Premières impressions
Staff was very friendly. They were also fast-had us in and out. Answered all our questions. All around great experience. I would recommend this location to other looking to move or store items.Nina M. | Premières impressions
Kevin Knapp who waited on us did an excellent job of explaining all the options and how everything works. It was a pleasure working with him.mary g. | Premières impressions
Kevin is knowledgeable and efficientkevin g. | Réservation
Services supplémentaires à cet emplacement
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
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