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Anita LCustomer Reviews for U-Haul Moving & Storage Of Farm Pond
Testimonials From Recent Customers
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Nothing. Everything was great! Thank you!
BABY HThis place is amazing! What an incredible staff! Have never had this level of service in a U-Haul store! Professional, kind, efficient! You feel like you're their only priority.
Lawrence CThe young lady who waited on me wasn't very personable. I asked her how was she doing? Her response was, " How can I help you. I asked her again and she gave a quick response. I asked for a receipt and she said I had to wait. I asked her how long would I have to wait on a receipt. Her response was cold and she told me she couldn't give me a specific time. Customer Service is very important to me. This young lady could use a training course on being polite to the customers. I decided to leave and wait for my receipt to be emailed to me. I had to call today to request a receipt. My visit to U- Haul was on 3/30/2024.
curtis jTrès bien
TIFFANY HWebsite froze up
Marc RThe app
Leondra WCathy was a pleasure to work with. She herself made the experience worthwhile. She's an asset, a keeper
Cathy KMuy profesional la atención que brindan en este local
Hanoi AWaiting, not enough help or really busy. End of the month, maybe people moving in and out and needing trucks.
CHRISTOPHER P | Expérience généraleVery clean facility, everyone was so pleasant! Keep up the great work
Dominque JBrittany and the was Great!!!!!!!!!!!!!!!!!! they care about anyone comes to their location, I had to move a mother of 3 children yesterday that was told leave she has been living to leave home she was living in Brittany showed true LOVE!!!!!!!!!!!!!!!!
anthony sall the workers who helped me find what I needed for my move properly. Assisted me with everything I need and gave me some suggestions on some things that I might need. It was a very good experience. I would definitely go back.
Vernita MLadies at desk and where super busy yet still made time to help me patiently
Zachary BI was told that the auto transport would be available between 12:000pm-2:30pm. We arrived at 1:00pm and it was "out until 1:30". I saw a transport out back (AT3220R) and asked if it was available and was told "it needs service". When I came back at 3:00pm they gave me the same transport (AT3220R) and said "it just needed checked in". So, I drove an extra 65 minutes (30 minutes each way) in total because someone couldn't verify the transport? Extremely irritated and added unexpected driving to my trip as I was picking the transport up on my way thru town, not expecting to have to drive back and forth so I could keep my appointment.
John SDon't forget to roll up all windows because water got on the floor and door from rain or washing it.
Carisa WOwner and staff were very approachable smart courtesy very good experience.
William H | Premières impressionsWould not recommend. Terrible customer service. Need to hire more efficient employees. For one he came in 20 minutes late and smelled like weed!! He was so high he couldn't even open the front door! It took an additional 15 minutes. When i got there he already printed my contract and then couldn't find the keys to match it he then gave me a new set of keys not updating my contract . The van was returned on Sunday March 10th around 12 pm. However they contacted me over 10 times saying the van was not returned instead of looking at their cameras. The van was returned however since he gave me a different set of keys without changing my contract resulted in them thinking it was not returned. This location is by far the worst
JaBria HRien
Natasha GMost of the Staff is completely unprofessional.
Anthony MMy disappointment was the key drop is visible to all customers,I recommend that you do better for the key drop area.
Flomo KThe women that served me was great. She is awesome. Dez
Dezma MNothing the whole staff has Great customer service skills wonder group of God people that has made my life just completely Awesome in renting me trucks talking with me being completely knowledgeable about the journey of moving..My name is Charline Pough and I only rent at the uhaul at 6216 Albemarle Road the team makes a great difference so l go nowhere else to rent a truck but there .l Love everyone at the uhaul location of Albemarle Road . Thank you guys for all of your support and kindness especially hard work.
charline pAll was well & were soooo Please with the two young women that morning ( The Manger & her Helper' they were very polite & professional ' Thank Those Two making our trip worth while "😇
Greg GPlease send me a receipt.
EDWIN CI was given a truck to drive cross-country that had a check engine light that went on and then was given the advice to "continue driving as long as it would." Service was absolutely atrocious and I will never use UHual again. The only person I can speak highly of at the Charlotte location is Lanautica. She was extremely kind and even drove my car up on to the tow bed because I did not feel comfortable doing so. Very friendly with me and other customers who were waiting.
Shannon MBetter customer service at the front desk
Kenyetta GExcellent job.
Mekonnen AKD was excellent. Great Customer Service.
DAWN sMy contract was wrote wrong. Delivery address was wrong so therefore cosmetic to go over mileage and then I thought with customer service about it they had the wrong phone number so you can't even contact me but by email this is pathetic, so what do you think about your service?
Velma GHad to keep rental longer then expected and called and paid 107,5 and then the following week card was charged 216,87 and didn't go through because it was locked sent a message through the app to run the card again. And was sent a receipt for non return. Called customer service and was told that the ticket was closed and to call back and speak to regional manager Ty and before I could call the following day and my card was ran twice for 107,78 and 289,78 and when I returned it the following day a charge for an additional 591,78 was trying to be charged to my card I have never experienced were my card is being charged over in over like that I going report it to the North Carolina state attorney general office and corporate if it doesn't stop
Tera GGreat Customer Service!!
Alma C | Expérience généraleSelect a return location closer to my residence. It was 44 miles to the return location!
Barbara BI don't remember the gentleman's name, but he is excellent at his job. Great customer service skills, always very pleasant and great sense of humor.
Susan MExcellent service à la clientèle
Dana BThank you Chris for your fast, friendly and professional customer service.
Sadie SThe box truck that I rent was not in the location in the lot that the employee told me, after that they found that truck on the service bay with a broken rolling back door. So they switch to another truck again from the service bay, after that I drove the truck I find out that the AC control has been broken, and the truck is out of alignment, pulling heavily to the right, and the check the engine light comes on on the truck. Must the worst the truck's transmission stard sleeping. Finally, the transmission gives up the truck don't move, leave me strand in the middle of the road, in very heavy and dangerous traffic condition. A friend with his truck help me towing the broken U-Haul truck to the corner gas station. This is a night time my son and wife coming to pick me up, so I can make home, the next day I get to the U-Haul office telling them about the situation. Ask them to give another truck, so I can retrieve my cargo from the broken truck, they say that nothing they can do about, the told me to call the U-Haul road emergency service. And I did, they instruct me to return to the Gas station that has been strained with the broken truck, and wait for the U-Haul towing emergency service, so I did, and after many phone calls again and again, the U-Haul towing emergency service, arrived 3 hours later. After spending 3 long hours waiting they arrived, they inspect the truck with the scanner, the scanner shows, codes, telling transmission problems. Before that I have to unload my cargo to my personal van, then they took the broken truck way. U-Haul need to show more respect, for their costumers, I am an old U-Haul costumer very disappointed.
Pedro LI paid for the van, but upon returning it they changed me 59.16, and when I asked what was the charges for they told me it would be put back on my card if I over paid, ok let's make it make since because I still don't understand. But when I rent from Freedom Dr location that has never happened, I pay and I turn the UHaul in when I'm finished there's never no additional charges, I don't know maybe it's just the location
Jovonne WThanks your service was 100 %
craig bWhen I scheduled access to my U-boxes to unload, the agent confirmed they would be out and ready Saturday by 1pm. My movers showed up at 130 and there were no boxes. The person working said no one would be there to retrieve the u boxes until 3. I had to pay for an extra hour of my movers time because of this location's mistake. I want to be contacted by Uhaul. I have spent near $10000 with Uhaul for this move and I want to be compensated for this error on Saturday.
Jessica GFixed the moving truck and engine acting like it gonna died , the windows and the rear mirrors kept on moving and out of place when driving. Not safe
Intha PGreat friendly service.
EMERSON HI'm so cracked at driving 26 footers lol
Joseph MPhenomenal service and even better customer experience; thank you Chris and everyone!
Anthony TThe gentleman that helped me was very friendly, experienced, good sense of humor and professional
Susan MI had to move from KY to NC, but in the meantime I had to be in Brazil for 2 months, so we rented a truck, moved all of our stuff to a U-haul storage, left it there for 2 months and went back and did the moving to the new apartment. Everything was excellent, the rental of the first truck, the storage and the rental of the second truck for the moving.
Yago L | Expérience généraleNothing!
Tyhesia MI wanted some moving pads but they didn't have any at this location. Wasn't a big deal but they would have come in handy.
Carl DThe staff was awesome thank you everyone
Chrishawna BDriving great Thank you
biak tYou can ensure to check in the truck once it is returned the same day. Also, ensuring to provide the customer with a receipt in a timely manner world be effective.
Jocelyn BI am always impressed with the quality of service at this location. My absolute favorite store to visit for all of my needs.
Dedric JThe General manager Lanautica was very patient and supportive with my family and I. I really appreciate all of her help and support, especially during a difficult time in my life. I wish there were more people like her on this earth.
Anita J | Expérience généraleNeeds better communication with customers about telling them about auto pay .A customer shouldn’t lose money for when they are moving their items.I got charged for the month and I moved out and I informed them before my due date I was moving out had to pay to cut my lock off
Levenson M | Expérience généraleThe manager there she is very nice, polite, and helpful thank you for your service
Antoine J | Premières impressionsGreat staff
MARY H | Premières impressionsThe employees were very friendly and helpful!! 😊
Michael W | Expérience généraleIf I have storage needs in the future
Anita B | Expérience généraleLanautica is the type of professional you wish you had the pleasure of dealing with at every company. Had a nice experience with U-Haul at Farm Pond, my only reason for leaving is due to moving out of town.
Christian H | Expérience généraleThanks to Brittany, all of my immediate needs were met. Thank you. She was understanding and got us what we needed as quickly as possible.
Leonna F | Premières impressionsI came in to remove the last few things out my storage and the guy working up front (short AA male) was not friendly, or willing to help me at all. I told him I was trying to get into my storage unit and but it said I needed to check in. He was acting as if what I needed was so difficult. After finding out what to do by myself I said "that's all he had to say" he then replied aggressively "I did say that" I told him I couldn't clearly understand him because he was talking so low and mumbling. He began to shout "HAVE A GOOD DAY" over and over in a taunting manner. Idk if he wasn't having a good day or simply doesn't desire to be an employee anymore…but his attitude was very distasteful!!! I would never rent a storage unit again from here just based on his behavior.
DOMONIQUE D | Expérience généraleI had no problem storing my belongings at this storage. It is ALWAYS clean and well lit. It is the perfect place if you're want your belongings to be safe and clean. It's temperature controlled so your furniture won't be damaged. It's worth it!! If I need it again in the future, I'll definitely use this place.
Kadian D | Expérience généraleI love the storage room bathrooms always clean storage rooms it's self was always clean and cold
MARQUIS Y | Expérience généraleBrittany was a big help very funny and had a great conversation. I'm glad I picked this location
Chenia B | Premières impressionsVery smooth transactions. Easy! And a very friendly staff!
TERRY B | Premières impressionsThey took good care of me. Never any attitude. Had a pleasant stay with you guys thank you.
Chemere B | Expérience généraleeverything was well excepted the way I plan to see it got to say never new there was storage space inside
NOEL R | Premières impressionsIt was the WORST EXPERIENCE IN MY LIFE AND I WOULD NEVER RECOMMEND UHAUL IN CHARLOTTE to anyone. They were rude unorganized and unprofessional. Sharon Rd and Albemarle Rd are the worst management I ever experienced in my life.
Kareesha R | Expérience généraleManager and staff are very friendly and understanding ❤️
YAHNIQUE E | Expérience généraleMy unit had roaches coming from the unit next unit which is why I moved out..
Antonio E | Expérience généraleMore storage units are needed.
Tim G | Premières impressionsGreat service
Audry J | Premières impressionsEverything was above and beyond thank you very much! This became very convenient for me with what I had to do!
TONY S | Premières impressionsVery great customer service. Best U-Haul I've done business with.
Dennis R | Expérience généraleI really like the alarm feature on the unit.
DEBORAH D | Premières impressionsStaff ALWAYS courteous.
DEBORAH D | Expérience généraleTammi was very polite and helpful!!
Andrew C | Premières impressionsEverything was great
Sean L | Expérience généraleVery nice persons who attended Thank you
Lucero V | Expérience généraleThe staff was Amazing very helpful!
KANIESHA E | Premières impressionsVery nice, professional staff
Anecia S | Premières impressionsStaff awesome, very thoughtful friendly and no stress free process
DEBORAH D | Premières impressionsMy reservation was made but when I got there, there was no guarantee a unit would be available. This is a fault of UHaul and not this location from what I was told. Also, make it clear on the contract that blankets should be folded. Disappointed to see it on a sign that had been covered up by movers the whole time.
Christian H | Premières impressionsThank you all for letting me store my items there. I will be back if I need a place, but that will be no time soon. Have a blessed day.
ireathe c | Expérience généraleTammi was THE BEST THE PAST 4YEARS WAS GREAT! I APPRECIATE THE FACT SHE HELPED KEEP IT CLEAN MY THINGS SAFE WHILE I WAS IN & OUT OF STATE AND THE STAFF WAS VERY WELL MANNERED A1
CONJETHA G | Expérience généraleLoved the facility. Clean well lit. Only complaint I had was the bathrooms never worked. It was convenient if they were working. Otherwise I had a excellent stay! Thanks uhaul team at Farm Pond Charlotte NC!
Crystal C | Expérience généraleKeep up the great customer service
JOANNA B | Premières impressionsVery nice staff, super helpful. Very good location, I felt very safe coming and going.
linda k | Expérience généraleIt was convenient and staff was friendly.
Cynthia B | Expérience généraleI feel welcome, here. Thank you.
ERIN B | Premières impressionsThe staff was great very helpful but when y'all say a 5x5 storage unit you should specify that it is also only 4 ft tall and not a full size unit other than that everything was great
James r | Expérience généraleThank you Tammy for all your help!
Jocelyn L | Premières impressionsThe clerk did not really explain where my storage unit was. I went out the side door like she said bit then I was wondering around .
Christina W | Premières impressionsI made a reservation, with no notice that the reservation I made may not be fulfilled. When I arrived at the location I received a smaller unit for more money per month. It feels as if I was baited and switched. I attempted to call the location to confirm they had that sized unit only to be routed to corporate who had no idea what they had other than what was online. With no way to call and confirm it is unfair to have customers reserve online and come into the store and be given units that are not what they reserved with no notice and for more money! I've only been told there's nothing anyone can do about it!
Celeste R | Premières impressionsThe management team was always helpful with solving any issues I may have had. I would use U-haul self storage again in the future.
CHARLIE A | Expérience généraleExcellent service and staff
Ernest K | Premières impressionsThe staff was very helpful and pleasant to work with!!!!
Michael S | Expérience généraleI canceled
Dena J | Online Move InStaff very helpful and supportive
CONJETHA G | Premières impressionsBecause there was no light in the storage unit
Miranda N | Expérience généraleThe The manager and the person at the front desk Show the best customer service that I receive in a long time thank you
MONIQUE H | Premières impressionsI loved the energy and urgency to help me get my storage unit and packing supplies...Ted & his 2 lovely lady coworkers were awesome and made the process easy.
RHANEL E | Premières impressionsMiss Tammy was the best..
Tahira S | Expérience généraleTammy helped my family and I have peace of mind while homeless. I cannot thank her and her staff enough. Clean and reliable.
DINAMARIE M | Expérience généraleBoth team members in the office were extremely helpful as well as patience with assisting many customers at once. They were polite, respectful and demonstrated excellent service. I wished I was able to their names so I can recommend a raise or a bonus for their great effort as well as their experience dealing several guest in the short amount of time.
Frederick P | Premières impressionsThe owner of this Uhaul was a fantastic person! She helped set us up and this was probably the cleanest and nicest kept uhaul location I've ever been to. Good job!
CALEB C | Premières impressionsThey are very busy most of the time when I call they need more help because sometimes people can't come in they need to talk to someone on the phone but when you go inside they are very helpful and I appreciate that.
Kim J | Premières impressionsEven after I moved out before my bill was due they still charged me. I had to call so they would finally process my move out "request". Even now after I thought the issue was resolved I now am reviving alter saying I still owe money which I don't.
Kiara K | Expérience généraleWant my money back
DAVELLE L | Premières impressionsStaff is very rude and unprofessional management included.
PERSEPHONEE H | Expérience généralePlace seems clean and all in order
john s | Premières impressionsThe unit smelled like mildew so I did clean it before moving my items in.
Waltriece M | Online Move InWe had an amazing experience. Tammy went far above and beyond her duties to assist me and my wife with our unit. She was very respectable and knew exactly what to do to assist us with a problem that we were having. She deserves a huge raise because she is just an amazing individual. She represents U-Haul well. Thanks Tammy for the experience.
Andrew H | Expérience généraleThanks for being there, when I needed you all.
steven r | Expérience généraleThank You for helping me get situated. Much Love and Many Blessings ❤️
LINDA M | Premières impressionsThe staff besides Tammy at that Albermarle Road UHaul storage were verrryyy inprofessional. One lady yesterday when I was closing out everything was going back and forth with me. Very tacky and unneccessary and I told her that!
TIffany D | Expérience généraleHow does your doors, your online website, and other uhaul branches all say uhaul on albemarle rd open at 7 am but all 4 of your employees clocked in at 8am not only did I wait at the door since before 7am but so did about 4 other customers
Cendy P | Premières impressionsI reserve a 10x15 storage online and when I got to the facility with my movers the front desk associate said they don't have that side available and tried to blame me for the mistake no one make changes nor requested any changes to the previous reservation. I will never use this company again because they cause me money and the customer service is terrible.
Gisselle C | Expérience généraleBoth representatives were friendly however, I was provided incorrect information twice which prolonged my time.
Ebony W | Premières impressionsTammy is amazing. She makes you feel welcomed and quotes great prices. Her entire team is very-helpful and professional. Kudos Farm Pond in Charlotte NC.
DINAMARIE M | Premières impressionsStaff friendly. Setup took too long. No help at storage facility itself. I wish there was somebody there. It is confusing when you do it for the first time.
Bart S | Premières impressionsUnit was clean, facility was very well maintained and most importantly the staff was fabulous. Rental of this unit gave me great peace of mind during a stressful time in my life. A thousand thank yous.
Patricia M | Expérience généraleThe staff was always very helpful and easy to work with.
Joyce M | Expérience généraleGood service
Mike Z | Premières impressionsMy online storage reservation, was not on store reservation. So i didnt get the storage room i reserved
June D | Premières impressionsFraud was committed with my credit card
Jeree S | Premières impressionsI rented a 15 foot truck which was almost brand new was in great shape clean no problems got to my destinations and I was supposed to get a free 5 x 5 x 8 storage bin when I got there they didn't have it U-Haul storage measures to ceiling height so you need to be careful about what size you need all other places just go width and length needless to say they didn't have any other places so I had to go somewhere else and rent. But overall a good experience.
Jame B | Premières impressionsI rented a uhaui trailer from Los Angeles, CA to Charlotte, NC and had no problems with the trailer (which was pretty costly) and truly appreciated the free storage for 1 month.
Paul E | Expérience généraleDistance to walk with items was very far and there are bricks and uneven flooring that make pushing items on the dolly or pushbcarts difficult because they fall off. Staff at this location is always very helpful. Lillian was amazing and so was Scott I believe he is the manager.
Cicely R | Expérience généraleGreat customer service, very helpful.
RACYNDA G | Premières impressionsI was handed the map of the storage units and the lady told me, that I'd find it (my storage unit). Very unprofessional. I am already looking for another storage unit facility.
Cynthia B | Premières impressionsThe representative who assist me was very pleasant and professional.
AVIS N | Premières impressionsI moved out months before the move out date listed
Shaheed M | Expérience généraleAnd I always get a hold of them and needed to call the general manager never could get a hold of him left messages after messages and never phone calls returned and no notification about my stuff being sold before it being sold thing I never called when I called several times and had everything documented
Nicole K | Expérience généraleNever had a problem except trying to call.
Sharon M | Expérience généralethe large door not opening after hours was a bit of an issue and delayed my move costing me more money. All staff were friendly and helpful, but overall the cost of the move and troubles could have been saved by hiring a moving company
Cicely R | Premières impressionsPods were located close to storage unit, staff was helpful in directing me to area. Met unloaders and within 2 hrs pods were unloaded and neatly in my unit. All were helpful and polite.
Gerry G | Premières impressionsI had a very positive experience
Joe D | Expérience généraleMartin and the team always good friendly and experienced
James S | Expérience généraleExcellent
Rachon M | Expérience généraleWe had 2 storage units at the same time but at different companies. One at Uhaul and one at a competitor. The other one was better lit, more convenient and not set up to screw us into paying another month. The unit at uhaul was bigger and a little easier to physically access so that was nice. Having to go to the store to cancel is ridiculous especially in the current environment of coronavirus. We will not rent again because of this.
Janalyn N | Expérience généraleMy stuff was damaged from water due to a roof leak and I asked to use the dumpster and was denied so I had to load it all onto a trailer and pay at the dump to get rid of it.
Shawn D | Expérience généraleMy first experience with your facility was horrible we are from out of town and need assistance dropping off the truck but because we where close to closing y'all wouldn't even help and then told us we had another day on our truck just to rush us out the door just to find out that it wasn't true. But the second day I came in for my storage unit the lady that assisted me was awesome but the white lady at the front desk needs retrained on her customer services skills.
LORRAINE P | Premières impressionsHAD RESERVATION FOR UNIT, COULD NOT BE FOUND. HAD TO ACCEPT $10 MORE A MONTH UNIT. WAS TOLD CALL U-HAUL, SHOULD HAVE BEEN ON COSTUMER REPRESENTATIVE TO CORRECT ISSUE.
Tara B | Premières impressionsTook excessively long to rent a Storage's unit an checkin a truck. Rate charged at checkin was wrong, significantly higher than should have been
James D | Premières impressionsGreat staff, they all deserve a raise.
Alan B | Expérience généraleThe owner is very nice but the inconsistent fees and mishaps was my worse experience ever with U-haul. Just not very pleased at all
Rahgie L | Expérience généraleExpected for the storage facility to be a code entry instead of open to the public. Very worrisome.
Sarah J | Premières impressionsAwesome place. The manager is so great he was so knowledgeable and so smooth and professional. Awesome place for storage and moving. When I move again I will be back.
lavonda a | Premières impressionsThe staff went above and beyond to help me with my purchase and storage great job U-haul staff
Tyeaste M | Premières impressionsWas charged for mileage and gas I didn’t use
DESEAN J | Premières impressionsVery nice experience.
DEBRA R | Expérience généraleI think the unit cost way to much, and the neighborhood was horrible, but besides that things were fine.
emmy w | Expérience généraleEfficient and friendly
linda t | Expérience généraleImpressed with everything and everyone. As I'm sure you know, moving can be quite stressful, using U-Haul added no stress. Staff was friendly and knowledgeable and equipment trouble free. Merci.
Alan B | Premières impressionsGreat job TEAM!!!!!
britt n | Expérience généraleThis facility exceeded all our requirements. Very pleased.
ronald s | Expérience généraleI would recommend
kesa s | Expérience généraleY’all were so rude
Nataya H | Expérience généraleThe u box met our needs to move a small amount of household items after we sold our house. Would use them again.
ronald s | Premières impressionsExcellent
Hope C | Expérience généraleUnits could be larger.
Bertha S | Premières impressionsMy first issue was the customer service when I picked up the truck the attendant was dismissive and not helpful, during moving my boxes were mistreated and caused some of my things to break
Quinn M | Premières impressionsCurtis Martin and his staff run a very efficient facility. All aspects worked as advertised, and Mr. Martin and his staff made the task a pleasurable experience.
David Z | Expérience généraleExcellent service
Barbara J | Premières impressionsVery helpful. Whole staff friendly. Makes your moving experience an ease!
Sephora B | Premières impressionsThis is the only UHaul facility I will ever use!
Charlene B | Expérience généraleVery clean and facility and staff (Erin) was very helpful and friendly.
Regina M | Premières impressionsThe staff was very helpful and the storage was always clean .
Tiffany S | Expérience généraleThe facility was clean and well maintained. The staff was excellent and took great care of us each and every visit. One of the best storage and truck rental locations we've used.
Cheryl B | Expérience généraleWe were still unloading our rental truck into our storage cubicle at facility closing and lockup time. 2 uhaul staff gentlemen helped us pack the cubicle so we could finish before 7pm closing. BravoUH
David Z | Premières impressionsMr. Curtis Martin, GM, has been a pleasure to work with on several occasions, the service and personal follow up has made all the difference through some highly stressful moves. Thank you! Joe H
Joe H | Expérience généraleCare about their clients.
mary r | Premières impressionsThe representative was very knowledgeable and he explained everything to me. He was polite and answered all my questions with a smile. Awesome job. I always have a great experience when I come here.
Ryan S | Premières impressionsClosed my storage cubicle, and rented a 5x8 closed trailer yesterday. Both transactions were like clockwork. Andrew Sutton was knowledgeable, friendly, and efficient. He even hooked-up the trailer 4me
David Z | Expérience généraleI had to move unexpectedly and while packing list my swipe card but had my key. I was moving everything that day and over 6 hrs away. They wouldn't let me in the building even with my I'd and key.
Kristopher C | Expérience généraleIt was best moving experience ever! The people here all went above and beyond. We were new to the area and they made us feel welcome. I will highly recommended them and will definitely use them again!
Robert L | Expérience généraleThe only uHaul I will ever use for storage in Charlotte!
Charlene B | Premières impressionsThe employees were awsom everyone was professional and helpful. The mgr bent over backwards to help us in our delima. We are having a hard time renting a place and it was a releif to not worry.
Robert L | Premières impressionsThey were professional, friendly and very helpful!
Evelyn Q | Premières impressionsCourteous staff clean facility and professional
varnell b | Expérience généraleGreat experience
Lori J | RéservationWe had no issues and felt good about my personal items were in a safe storage room
Richard S | Expérience généraleIt was super clean Lot of space Stuffs supper friendly ❤️ Than whot can I said 😶 I love it 😍
arith v | Expérience généraleSpecial recognition and appreciation of representative "Isis" & manager "Curtis" for their assistance and patience over 2 months regarding 4 trucks and 2 storage unit rentals. True professionals!
debra S | Expérience généraleStaff was very courteous and the unit itself was always kept at a perfect temperature inside.
sharlynn p | Expérience généraleI am satisfied with the service
MELESS W | Expérience généraleOs good
Joel F | Expérience généraleThe worst ever!!!!!
valerie v | RéservationGreat people
Cassandra T | Expérience généraleGreat experience, no complaints
Natasha h | RéservationI Received EXTREMELY Poor Customer Service From Isis ! She Is Very RUDE AND UNPROFESSIONAL !!!!!!!!!!!!!
MS M | Expérience généraleThe owner is very nice & helpful. The only reason I said average is because I was charged even though I was supposed to have the first month free.
Ashley A | RéservationGreat location.... Curtis was awesome!!!!
Jane H | Expérience généralePleased! Thank you
lea f | Expérience généraleGreat experience with staff, I have no complaint
Michele J | Expérience généraleGreat Service!
Kim M | Expérience générale