Évaluations des clients U-Haul Moving & Storage of Flagstaff

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Flagstaff

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Derek B. le

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Le client n'a pas laissé de commentaire.

John T. le

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Le client n'a pas laissé de commentaire.

Emma C. le

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Le client n'a pas laissé de commentaire.

braden b. le

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The employees at the location were helpful; However, I was waiting for over an hour at night while the after hours pickup agents online were unable to validate my reservation. This resulted in our trip being extended by one day, as we had to book a hotel and stay in Flagstaff until the following morning. Associates at multiple locations have states that this is a common occurrence. This is not acceptable, and increased the cost of my trip significantly.

Alvina R. le

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Le client n'a pas laissé de commentaire.

Sean T. le

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Le client n'a pas laissé de commentaire.

ROMAN B. le

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Your chat line on 24/7 pick up sucks, waited forever and no reply

Mark H. le

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Le client n'a pas laissé de commentaire.

Stephen H. le

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Le client n'a pas laissé de commentaire.

Benjamin S. le

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Comment: They young man who assisted me was very helpful, he helped me find the items that I needed and hooked up my trailer safely.

Frankie M. le

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The wait was over 30 minutes to pick up a trailer

Heather S. le

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Le client n'a pas laissé de commentaire.

Jeffery M. le

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Le client n'a pas laissé de commentaire.

Kody B. le

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Le client n'a pas laissé de commentaire.

David S. le

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Le client n'a pas laissé de commentaire.

Jason H. le

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Le client n'a pas laissé de commentaire.

John M. le

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Le client n'a pas laissé de commentaire.

Christopher T. le

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Night and day from the experience I had in Riverside, CA.

Kimberly B. le

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Le client n'a pas laissé de commentaire.

Cliffordwarren D. le

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Great customer service. Pleasant. ??

Dana N. le

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Le client n'a pas laissé de commentaire.

Eric H. le

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No comments

Patterson Y. le

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Make sure your vehicles are serviced. The alignment was horrible on the truck that was given to me.

Timothy F. le

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Le client n'a pas laissé de commentaire.

William J. le

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Le client n'a pas laissé de commentaire.

Robert B. le

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Le client n'a pas laissé de commentaire.

clarence m. le

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Le client n'a pas laissé de commentaire.

Justin W. le

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Le client n'a pas laissé de commentaire.

Kelly F. le

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Kathleen, Jake, Jacob, Kaleb and Richie were wonderful and helpful. I will definitely use U-Haul again in the future because they made moving so much easier for me. They helped me access my boxes when I needed them even last minute. The staff at U-Haul in Flagstaff off of Huntington Rd are professional, kind and empathetic to customers who are stressed with moving. Wonderful service!!!!!!!!!!

Brandon K. le

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Le client n'a pas laissé de commentaire.

michelle s. le

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Very helpful staff. Check out was a breeze thank you Michelle

Rebecca J. le

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very accommodating for your needs.

TIMOTHY D. le

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Tom was very knowledgeable, helpful and friendly. Thx!

John R. le

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Always ready to help. A great experience overall.

glenda c. le

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I am very satisfied with the storage unit and the truck rental.

Ohryn A. le

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Everyone was pleasant and helpful even when busy dealing with stressful situations. Suzy, who works in the storage building, went above and beyond and deserves quite a pay raise!!!!! Seriously!!!!!!!!

Rebecca J. le

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Kathleen went above and beyond to help work out a situation we had for a locker rental. thank you, B.

Cheryl B. le

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Staff, especially Cathy Batalli, was extremely helpful. Can't wait for new storage facility to be operational. I've rented trucks, purchased packing supplies, gotten a tow hitch. Excellent service.

KARL N. le

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Storage facility is excellent, staff is friendly and helpful.

LINDA B. le

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Staff was wonderful

Ruth L. le

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Beyond happy with my experience Susie is amazing!!! She helped as much as she could and she’s the reason that makes you want to go back!!!

Gunnar M. le

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Excellent service

bill f. le

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Enjoyed the experience.

Brian D. le

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Great experience throughout the process.

GEORGE P. le

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Friendly and hard-working staff, on the phone and in person.

Gloria R. le

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OMG! Suzie provided me with OUTSTANDING customer service. We viewed the available units which gave me a better understanding of how my items would fit appropriately. She smiled! She made me LAUGH.

LINDA B. le

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The trailer pulled great but your employees are your stars. Even Diane in your phone customer service is an angel in disguise. She was extra special but all others were above great service workers.

MANUEL G. le

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Thank you

Sarah P. le

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I’ve never been more disappointed by a company. Multiple reservations for various services have been neglected & the staff flippiant over their mistakes. Jordan D. is the only good person there.

andragayle p. le

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I am very pleased with my experience with this Flagstaff U-Haul. The storage room was clean and well taken care of. I plan on renting a storage room again next summer.

jake k. le

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WAY too expensive and of course im required to use the most expensive lock you sell

sally r. le

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There are nails and screws all over the ground. We we're so worried all the tires on our truck and trailer would be flat by the time we left and drove the 130miles home. I took a picture if you want i

jake k. le

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Units are overpriced and then I’m told that im required to buy not just any lock from uhaul but the most expensive one you sell. And I can’t access my unit any time? Ridiculous

Victor R. le

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Worked perfect for our move from SW Florida to Sedona. PODS would only bring boxes to Phoenix. UHAUL got them all the way to Flagstaff and Mystic Movers brought them right to ur front door.

karissa n. le

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Store building itself was fine. But you can't get a hold of anyone. Calling the number listed directed you to the 800 customer service. Can not get in touch with anyone local unless you go and wait

Joshua G. le

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Good experience.Would choose U-Haul for futture moving & storage needs.

Amy G. le

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The rating is due to the online billing system. You get a reminder a week before rent is due but when you go to pay, it shows a zero balance. You then get a late fee statement. It is absurd.

Fred f. le

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Saturday morning, there was only one clerk at the front desk and she was doing something on her computer while there were 6 unhappy customers waiting in line. I waited 25 min to check out! Bad news

christopher j. le

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I tried calling at least 3 times to determine if my U-Box had arrived. Each time I was unable to talk to someone at the facility but instead was directed to the call center.

Samantha B. le

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The staff was amazing!!!

marisa h. le

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Terrible facility!! Puts you down for auto payment but doesn’t message you every month and let’s the payment rack up until it’s $600+ and asks you to pay it all and if not they’ll give away your stuff

LEE G. le

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NA

mike c. le

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The staff at the Flagstaff center were fantastic. Professional, knowledgeable and friendly. They helped me empty 5 u-boxes in one day!