Continue with the great service. The gentlemen were very polite and friendly.Rose G.
Customer Reviews for U-Haul Moving & Storage of Fredericksburg South
Pour nous contacter
Fredericksburg, VA 22407
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h pm
- Dim : 10h am à 2h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Fast service, very easy transactionSTEVEN R.
Le client n'a pas laissé de commentaire.TONYVINCENT E.
Le client n'a pas laissé de commentaire.KENDRARENEA C.
Le client n'a pas laissé de commentaire.Shon C.
I personally do not see where anything needs improving. Staff was courteous and knowledgeable about the process and made the experience seamless and well executed.CHARLESRAYMOND G.
Le client n'a pas laissé de commentaire.DANIELRILEY H.
It was an easy in and out and very politeMELANEERAE B.
Le client n'a pas laissé de commentaire.morane C.
Le client n'a pas laissé de commentaire.GILBERT M.
Always very friendly and helpful .JOHNTHOMAS B.
Excelente servicio.MARIO P. | Premières impressions
Wendy is a lifesaver as always!! Thank you Wendy !!TINAMARIE M.
Le client n'a pas laissé de commentaire.CELESTE H.
Returning by computer was a horrible experience. I dont know if there were problems with the computers/servers, but it was the worst return process I've ever encountered.JOHN B.
Le client n'a pas laissé de commentaire.JOSEPHALFONZA J.
Le client n'a pas laissé de commentaire.MICHAELJOSEPH W.
2 Employees were efficient, friendly and all around great guys. Merry ChristmasRyan G.
Online quotes should include taxes to avoid misleading customers.SWEECHOY H.
Le client n'a pas laissé de commentaire.JOHNMICHAEL S.
Wendy and her team were wonderful, always kind and great to work with.Kimberly C. | Expérience générale
The manager makes everything so easy! This was my second time here and I will be here again next week to finish my move. I rented a trailer, 15 ft truck and I will finish with a pickup. Thank you for "GREAT Service always!!TINAMARIE M.
Le client n'a pas laissé de commentaire.KIMBERLYNICOLE T C.
This is a very well run location. The staff are well trained and courteous. The staff member that helped me was friendly and worked in a professional manner. Most definitely will use them again.JOANNEWTON L.
The vehicle needed mechanical attention.AUSTINMICHAEL B.
Very courteous and professional experience. Have used them before and would not hesitate to use them again.FREDERICKWILLIAM D.
Ms. Rodriquez was Mgr .on duty and was very helpful and professionalJanet G.
Le client n'a pas laissé de commentaire.Samantha D.
No issues whatsoever! Thanks.David G.
Very friendly staff and clean facilities.DENNISCARL S.
Le client n'a pas laissé de commentaire.MARK STEVEN D.
Le client n'a pas laissé de commentaire.PATRICIAANN S.
Our sales person was absolutly wonderful she was sÃºper helpful and sÃºper niiceEdwin A.
Le client n'a pas laissé de commentaire.GEVARVANQUEZ G.
Le client n'a pas laissé de commentaire.JENNIFERASHLEY F.
Le client n'a pas laissé de commentaire.PAULANTHONY M.
Le client n'a pas laissé de commentaire.GEORGE M.
Le client n'a pas laissé de commentaire.LENA B.
Le client n'a pas laissé de commentaire.JOSEPH G.
Le client n'a pas laissé de commentaire.shaniqua R.
Le client n'a pas laissé de commentaire.BRUCEROBERT F.
Le client n'a pas laissé de commentaire.WILLIAMBURNS G.
Le client n'a pas laissé de commentaire.DAVIDPAUL M.
Le client n'a pas laissé de commentaire.FRANKDOUGLAS C.
Nothing I can think of...from arrival to return customer service was ON POINT! Appreciate that in today's society. Kudos to your staff.STEPHENEDWARD L.
Le client n'a pas laissé de commentaire.MICHAELWAYNE A.
Le client n'a pas laissé de commentaire.MARVINW J.
Please note that u- haul trucks are not equipped with electronic break controllers(ebc). I called the Chevy dealership and asked. They said that the ebc would have been located external to the dash and to the left or right of the steering wheel. It is important that you guys point out that there is no ebc in your trucks as the rated tow weight only applies when an ebs is installed. Can you imagine towing an 8000 pound trailer down the highway and slamming on the brakes and not having a trailer brakes work because there's no EBC installed. The resulting accident would be quite epic. Luckily my trailer is only 4000 pounds and I know how to drive when I don't have an ebc, but for inexperienced people , you guys should be cognizant of the fact that you need this ebc in order to tow a heavy trailerANTHONYEDWARD S.
Le client n'a pas laissé de commentaire.STEVENHAMILTON B.
Great service, clean truck, and easy in and out. Je les recommande fortement.MICHAELRICHARD D.
Acknowledge that there were problems & apologize for the inconvenience.James W.
Le client n'a pas laissé de commentaire.Stephen S.
Great customer service!DWIGHT C.
Nothing, great experienceCOLLINCLEVELAND M.
Don't change! Great pickup and return with helpful staff - excellent equipment performance - got 20+ mpg with cargo van which exceeded my expectations. Overall just a great experience.JAMESMOYER L.
Le client n'a pas laissé de commentaire.EDWARDDEMRIS O.
Le client n'a pas laissé de commentaire.CHARLES F.
Very, Very helpful and patient. Well done.CHARLES F.
Le client n'a pas laissé de commentaire.ELIZABETHLOUISE T.
Ms Rodriguez is a credit plus factor to your company. She was very knowledgeable, hospitable and professional to the highest degree. I've been to many public facilities and or have been serviced by many public businesses before but none quite like the professionalism of the service Ms. Rodriguez provided. Giving credit where it is deserved. From a very satisfied customer Clarence Jenkins.CLARENCE J.
Le client n'a pas laissé de commentaire.JESSICA M.
This location was a good substitute but I prefer working with my original location. It was inconvenient to have to drive further to get truck.David E.
Le client n'a pas laissé de commentaire.GLENROYLYDELL C.
Le client n'a pas laissé de commentaire.KEVYNNAL B.
Le client n'a pas laissé de commentaire.Susan B.
Le client n'a pas laissé de commentaire.Anthony S.
Having more employees like Wendy, she was terrific; she went above and beyond. Thank you so much once again.MIGUELENRIQUE A.
Le client n'a pas laissé de commentaire.GARYLEE W.
Good people works hereMARKDANIEL ESPAN C.
Noting, this the employee was impeccable.JUSTINDEANDRE J.
Le client n'a pas laissé de commentaire.Angela C.
Very nice and professional attitude with great customer service when dropped off.FRANCINEMARIE C.
Thank you, the new place is shaping up wellJohn C.
Le client n'a pas laissé de commentaire.VALMANDECOURCY C.
While I made a reservation there weeks prior the equipment was not available at my preferred pick up location. Or anywhere within a 18 mile area. :-(Glen B.
Le client n'a pas laissé de commentaire.DEMETRIUSRONNELL M.
Le client n'a pas laissé de commentaire.Mary R.
Le client n'a pas laissé de commentaire.MARTIN A.
Poor serviceMASOUD A.
Everything was PERFECT so long Penske Truck rental NEVER AGAINCHEYENNE M.
Excellent service à la clientèleCHRISTINAMARY B.
I think you're advertising needs to be a little more up front. You still have a fair price for your service, but when you advertise at 20$ a day that after mileage and fees ends up as 80$ to 120$ a day... it gives the impression that you are intentionally misleading people. Maybe make the fine print bolder.JAMESRICHARD S.
The truck was clean, the representative was professional, and the location is convenient!CHARISENICOLE T.
Continue to provide the excellent customer service I received on the day of my rental. The manager (Wendy) and her crew were outstanding. I forget the gentlemen's name that served me, but he was outstanding too...I believe his name was Mason. I'd recommend this UHaul to anyone needing to rent temporarily.EDWARDB B.
Customer service agent were very polite and welcoming. Very helpful. Definitely will recommend this location over any other location in my area.SHAVONAKIMBERLY S.
No complaints. Great customer service and trailer was in excellent condition.AVERYEVERETTE D.
Service at this location was great! I would definitely use it again.WILLIAM T.
Le client n'a pas laissé de commentaire.DANIEL O.
As long as Wendy is running this location I see no issue. Excellent Customer Service!!MARLONONEAL Y.
Even thou the Lady working there on Friday 9/24/21, was working alone, She treated everyone with respect and was very helpful. She took the time to answer all my questions at the truck, even with more customers waiting. I thank her!!STANLEYLAWRENCE P.
Nothing! The young lady who checked me in was wonderful as was the young man who received the truck when I returned it. The truck was clean which was great considering the last two U-Haul trucks I rented from other locations were filthy. Great experience here!!ROBERT H.
What you are doing now works.WARRENLEE T.
Wendy is great. Friendly, helpful, and professional!Paul M.
This is a very customer friendly location. The employees work hard to accommodate their clients with fair rates and state of the art equipment and vehicles. They make moving just a little less challenging. Because let's face it, nobody enjoys movingDANAMARIE K.
Le client n'a pas laissé de commentaire.JAMESROBERT V.
Le client n'a pas laissé de commentaire.CHARLESWAYNE L.
Le client n'a pas laissé de commentaire.John M.
All cost to be the same across the board. Ex.- All Franchises. My final cost was in question? I had to call my pick-up site clarify. Frederickburg Virginia. Drop-off site Annapolis, Maryland drop offJEANETTE B.
Le client n'a pas laissé de commentaire.David B.
Very professional, courteous, and experience. Highly recommend this location.Leonard O.
hire more help the 1 guy working was running all over the place. he needed help or a big raiseSTEVENMARK M.
Le client n'a pas laissé de commentaire.Susan F.
The owner made everything so easy for us! I called ahead to make sure they had a unit available before I stopped by to complete the paperwork. The location is just tucked behind everything, easy to find, and very clean.Jennifer P. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!