Le client n'a pas laissé de commentaire.Clyde M.
Customer Reviews for U-Haul Moving & Storage of Garland
Pour nous contacter
Garland, TX 75040
(On corner of Walnut & Glenbrook )
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Rhett T.
Le client n'a pas laissé de commentaire.Kendra R.
Le client n'a pas laissé de commentaire.Sherry W. | Online Move In
Le client n'a pas laissé de commentaire.DONALD T.
Just keep up the good work!Michael M.
Le client n'a pas laissé de commentaire.Mark P.
Charged me 8 gallon for 10 miles use ! ripped offAHMAD W.
Le client n'a pas laissé de commentaire.Jennifer E.
Le client n'a pas laissé de commentaire.Rudy C.
Le client n'a pas laissé de commentaire.Kiera W.
Can't use the return software. Won't recognize my location. It's a hassle to return early.tam E.
Everyone very friendly and helpfulKENNETH S.
No worries, very pleased.CARL T.
I did the online check in but could not get my key until after 7 because key was kept in office and the attendant was outside cleaning another truck. The office was unattended. I still have not received a receipt for this trip. This is the second time I did not receive my receipt while using the online check in.Jack S.
The overall process at any U-Haul location takes too long. I tried the app to speed things up but it had a bunch of errors which said to go talk to a U-Haul employee inside.michael C.
Sonny has great Customer Service. He greeted me as I walked in, he had numerous people in line but spoke to all of us to ensure that our needs would be meet in a timely manner. He was very thorough with getting you getting you set-up and company information if you needed additional assistance. Great Job Sonny!!!! Robin S. Garland, TXROBIN LYNN S.
Le client n'a pas laissé de commentaire.ROSALYN A.
Drop off box hard to findScott C.
Suppose to issue a refund due to not having the equipment on stock, but it never came.Brandon S.
I have rented cargo vans from uhaul for about the last 4 years and this van should be either removed from service or repaired. I don't know, if it's the shocks or struts, but it was the bumpiest ride, that I have ever been in, using one of your vans.DWIGHT O.
There was only 1 employee working and 10 customers waiting to be attended to I did everything online so I wouldn't have to wait but I waited longer than I thoughtNikki O.
Le client n'a pas laissé de commentaire.RONALD L.
Le client n'a pas laissé de commentaire.KEITH LYNN K.
No improvements needed!!! The entire staff was so friendly and perfectly efficient at their jobs. Will rent again from this location!!!Lisa R.
Le client n'a pas laissé de commentaire.doug B.
Respond to email communications in a timely manner with an appropriate responseKaren J.
Le client n'a pas laissé de commentaire.HAI L.
Le client n'a pas laissé de commentaire.DUSTIN T.
Le client n'a pas laissé de commentaire.JOHN P.
Charged me a cleaning fee for a clean truckDavid S.
Le client n'a pas laissé de commentaire.MOHAMMAD L.
Met expectations.LARRY T.
Le client n'a pas laissé de commentaire.JULIO Z.
Everything good, no problemBayron X.
Make sure to have extra keys to equipment storage so it rentable. Then I would have given a 5 star for this location. Staff very friendly.DUSTIN T.
Le client n'a pas laissé de commentaire.Kendra R.
Le client n'a pas laissé de commentaire.SHARCRETA TIARA S.
Le client n'a pas laissé de commentaire.LAWRENCE M.
Nice lady.Robert M.
Le client n'a pas laissé de commentaire.Ricardo M.
The GM was really helpful, it was my first time renting from a uhaul but he was friendly and made me feel more at ease, would definitely come back to this location to rent againAlexander A.
Le client n'a pas laissé de commentaire.Steve W.
This location is always clean and well organized. Sonny is excellent at hooking me up and making sure everything is running smooth.TERRY T.
Le client n'a pas laissé de commentaire.CLAUDIA G.
Le client n'a pas laissé de commentaire.Susan T.
Le client n'a pas laissé de commentaire.Latrice M.
I have rented twice from uhaul in the last couple of months and both times the truck was not available. The customer service response I received both times was horrible. Worst customer service I've ever received, even compared to a fast food restaurant.SHAYLA B.
This was a busy location. They had a young lady receiving return vehicles. She was working alone and I was 4th in line. My wait was less than 5-10 minutes. She was fast, courteous and professional. I wish I had remembered her name. She showed no stress under obviously stressful circumstances. WOW device.VANCE L.
Le client n'a pas laissé de commentaire.SEHAR K.
Prompt and courteous service. checked in and on my way in less than two minutes. Excellent emplacement!Bruce R.
Le client n'a pas laissé de commentaire.michael w. | Premières impressions
The truck had 150 000 miles on it, couldn't see to drive at night because the headlights were so dim, brake lights were barely noticable, that why I had the truck an extra day, could not drive the truck at night.Scott F.
Le client n'a pas laissé de commentaire.MIRANDA M.
Sonny Clark was the associate that help me this morning and he was very helpful professional and friendly. I really appreciated how friendly and helpful he was.BRENDA SUE L.
Le client n'a pas laissé de commentaire.Raymond N.
Le client n'a pas laissé de commentaire.Okelly H.
Le client n'a pas laissé de commentaire.ROBERT I.
Le client n'a pas laissé de commentaire.CHRISTOPHER H.
The staff member was very nicePATRICIA P.
I reserved two furniture dollies and one appliance dolly and neither was available when I came to pick up!ALAA Y.
Le client n'a pas laissé de commentaire.JOSEPH S.
Le client n'a pas laissé de commentaire.Kevin M.
There was only one person checking in and checking out people. I was in line longer than I used the rented trailer.Giovanni R.
Not much!Adam D.
Le client n'a pas laissé de commentaire.Melton B.
Team was awesome Loran was very helpfulTanausha L.
To return truck for me it was hard. It wasn't on website nor app. U-Haul number didn't help either was waiting on phone for 40 minutesRogelio R.
Le client n'a pas laissé de commentaire.RAYMOND Z.
Richard Castro, the general manager/owner ROCKS!!!!!!!!!!!!!!!Bennett T. | Expérience générale
Le client n'a pas laissé de commentaire.Theodore H.
Le client n'a pas laissé de commentaire.MYRA O.
Le client n'a pas laissé de commentaire.ERIN P.
Richard, was friendly and easy to work with.KEVIN N.
Le client n'a pas laissé de commentaire.Roderick G.
The Representative at the counter was very helpful. I had a problem with a previous rental charge. She held the trailer until i got the issue resolved. Two other customers came in inquiring about the trailer, this was the only one left and she did not release it. This was great customer service at its best!!!!!Robin S.
Terrible customer service, they lie to you and don't like to answer the phone. They have poor leadership at the store. General Manager never answered his phone and doesn't return phone calls. I have to pay late fees cause of not able to pay over the phone. Equipment in the storage area breaks and takes forever to get repaired. Tbt store needs a whole new leadership change of commandStephan T.
Le client n'a pas laissé de commentaire.JAMES P.
I am very displeased with uhaul in general. (Not necessarily this store. I reserved a 6x12 trailer for a location in Dallas days before I needed. Not only did I not get to pick it up at the LBJ store but I was given a smaller trailer and the price wasn't even adjusted. I was not able to get all the furniture and keepsakes I wanted to keep to my moms estate sale in Arkansas. I was very sad and upset.Marc H.
The human interface is the key. Friendly and helpful people. Motivates you to go back.Andreas S.
Le client n'a pas laissé de commentaire.Osagie E.
Le client n'a pas laissé de commentaire.Victor K.
Le client n'a pas laissé de commentaire.ROBERT F.
Le client n'a pas laissé de commentaire.Michael K.
Le client n'a pas laissé de commentaire.Raul O.
Le client n'a pas laissé de commentaire.Johnny M.
Le client n'a pas laissé de commentaire.Steven H.
Le client n'a pas laissé de commentaire.Jerry M.
Le client n'a pas laissé de commentaire.WILLIAM W.
Le client n'a pas laissé de commentaire.Jerry E.
Le client n'a pas laissé de commentaire.Jennifer H.
Le client n'a pas laissé de commentaire.Sarae M. | Expérience générale
Le client n'a pas laissé de commentaire.Judy M.
Le client n'a pas laissé de commentaire.THOMAS S.
I WAS PLEASED WITH U-HAUL EXPERIENCE. THE PRICE WAS GOOD AND THE TRANSPORTER PERFORMED WELL. I WILL USE THIS FACILITY AGAIN. MERCIPHILIP B.
Overall experience was good. Thank youBRADFORD C.
Le client n'a pas laissé de commentaire.Autumn A.
Le client n'a pas laissé de commentaire.JEFFREY J.
Breanna Fleming was very helpful. She handled all of my transactions very professionally, was very courteous. I would recommend her for a promotion if it was up to me. I plan on all of my further U-Haul related business in the future to be at this location.Alan F.
Le client n'a pas laissé de commentaire.Daniel D.
Le client n'a pas laissé de commentaire.Donnell D.
While waiting in line, I noticed Richard went above and beyond to help the person in front of me and the previous customer was really grateful. When it came to my turn, Richard was really friendly and actually took time to try and build rapport and establish a relationship with a new customer. Very friendly guy, acted as if the business was his own.Hien N.
Le client n'a pas laissé de commentaire.John L. | Expérience générale
Very helpful!TIFFANY S. | Premières impressions
Great place to rent and buy items - will do it again if needed thanksLawrence H. | Expérience générale
Thank you all: After my long drive here this staff was Excellent. Merci.BERDA S. | Premières impressions
Le client n'a pas laissé de commentaire.tina n. | Premières impressions
The facility itself was fine but the staff at the facility is what brings the score down, except one grey haired gentleman who had owner on his badge and he is not the owner listed on the website. But, the owner on the website was just as rude as any employee there. When I went to access the unit, my access card was no longer valid and, an extra lock was on the unit. I was told it was because I did not use an approved lock style. Well, it seems my lock was working just fine because no one broke into my unit. And, what was really funny, the people who were locked out for non-payment had the same style lock I had on mine. So, I guess my lock did do the job correctly. Basically, they wanted me to buy a lock from them and since I did not I was locked out of my own unit. What really made the experience even better was, the manager/owner had to break into the lock he had put on my unit because they had lost the key. It took him all of 3 min, once he had all the tools and such with him, to get into my unit. How secure was this lock? I know my combination so it only took me 15 seconds and no tools. To wrap it up, I paid my bill on time. Had my unit locked with a solid lock and, was locked out of my unit electronically and with an "approved" lock. Basically, I don't plan on using U-Haul storage units any longer. I paid my bill on-time each and every quarter and left the unit in the shape it was when I first rented it over 2 years ago. I moved to another facility which was lower priced, larger, easier to access and, has friendly staff. Also our move was made difficult because someone had put a couch into the middle of the hallway and no one had moved it in over 2 weeks. I bet the couch is still sitting there as of this writing 4 days after moving out.Thom B. | Expérience générale
Le client n'a pas laissé de commentaire.Jon W. | Expérience générale
Moer help on sight would have been fast service.John L. | Expérience générale
Richard was very helpful and Informative and made me feel like my stuff was safe and secure at this facility. I would definitely recommend them as well as use them again if I needed to.Grace G. | Expérience générale
Expensive and come be better for the amount being paidcory b. | Expérience générale
S.O.hussein m. | Expérience générale
The staff was very friendly and helpfullatrice m. | Expérience générale
Rickey and his team always took care of me. Any time I had a question or a need they took great care of me. If you are looking for a storage unit I highly recommend this location!ROBERT W. | Expérience générale
A great place, awesome managementlarry n. | Expérience générale
No commentsCrystal S. | Expérience générale
I've used storage units 3 times in my life and this one was definitely the best I've used so far. They were always very helpful and didn't hesitate to help me out with any questions I had.Joe B. | Expérience générale
Everything a storage facility should be and helpful staff members.rebecca W. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!