Évaluations des clients U-Haul Moving & Storage of Garner

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Garner

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heidi E. le

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Le client n'a pas laissé de commentaire.

Poplar Springs C. le

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Le client n'a pas laissé de commentaire.

Amanda D. le

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Was returning my trailer and the guy unhooking it said there was nothing else i needed to do, he didn't want to see my contract, he didn't check me in AT ALL with a computer, and if i hadn't called back no one would've known he didn't check me in and i would've been charged late even though i was 20 hours early only using the trailer for 4 hours. The girls checked me in after I told them the guy just took the trailer and never asked my name or info and i was adamant that I needed to be checked in. That guy's behavior and "work ethic" is reckless and uncaring for the customer.

Blake D. le

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Le client n'a pas laissé de commentaire.

Jennifer M. le

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Le client n'a pas laissé de commentaire.

Robert W. le

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I did the online Check In, but I still had to provide my credit card info to the service rep, defeating the purpose of a secure transaction. This needs to be fixed.

Robert B. le

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Nothing. Everything was perfect.

Clinton P. le

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Everything was perfect

Olivia F. le

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Le client n'a pas laissé de commentaire.

Phyllis H. le

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The Black Lady who works up front should NOT be dealing with your customers!! She would be the reason I stop going to this location after yrs. Of doing business there.

Darren H. le

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Nice Place. Great staff. It's the only Uhaul place I would recommend.

Julie B. le

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A prior customer had smoked in the truck. Maybe airing it out.

Julius G. le

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Le client n'a pas laissé de commentaire.

Yamille P. le

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Le client n'a pas laissé de commentaire.

Jesse P. le

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Wonderful job, keep-up the good work.

Kiara M. le

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Jamie Smith has AMAZING customer service. She was working today with another guy, I can’t remember his name but he was awesome as well. When I was walking away, I literally told myself “that’s some great customer service” I’m taking notes so I could use their energy and personalization for my job. Thank you guys!

Kerry K. le

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After the manager cancelled my reservation in front of me because I questioned the need for a second Ph. #, and told me I could rent a truck somewhere else...... , 3rd. year I've come here and have never encountered such. I will never be put in the position again of whatever he says (loudly) goes. Very disappointed.

Monique H. le

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Le client n'a pas laissé de commentaire.

Casinda T. le

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Le client n'a pas laissé de commentaire.

Michael U. le

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Le client n'a pas laissé de commentaire.

Benjamin J. le

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Update your computer & network systems. The only delay we had was caused by slow network connectivity for your staff.

Amber F. le

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Jamie was the best rep quick professional couteous

Jeffrey G. le

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Le client n'a pas laissé de commentaire.

Joseph P. le

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Very impressed with all of the U-Haul staff, at both locations. Very professional. Highly recommend! Just wish truck had been a little better/newer. Thanks guys!

AMBER F. le

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Excellent service quick and efficient jamie smith

jason B. le

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Le client n'a pas laissé de commentaire.

Gregory L. le

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Uhaul was sneaky. When I booked 2 trucks for Friday. I was quoted online a price of $0.69 a mile. When I got to store the co tract said $0.99 a mile. How dare you change from the quoted prove.

Elaine C. le

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Le client n'a pas laissé de commentaire.

Edward P. le

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Le client n'a pas laissé de commentaire.

Larry S. le

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Le client n'a pas laissé de commentaire.

george m. le

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Very good service

Stanley K. le

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Le client n'a pas laissé de commentaire.

Ellis S. le

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Le client n'a pas laissé de commentaire.

Maxwell R. le

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Overall experience was excellent.

Manuel M. le

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Everything went good today and I’m going to go ahead and recommend you guys to friends and family!

Poplar Springs C. le

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Le client n'a pas laissé de commentaire.

Mike H. le

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Le client n'a pas laissé de commentaire.

Johnny W. le

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Over the years, uhaul has gotten so much better in pricing and customer service.... now they need to add a loyalty program.

AMBRE W. le

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Customer service was on point! Thank you!

Cathy S. le

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Even though this is not the closest U-Haul to my home,I always come to this location. The staff is so friendly and helpful. I am also super excited to have a spot in your RV lot. Excellent addition!

Valarie M. le

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Great, efficient service. Completely satisfied.

Naeema H. le

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Great

Tom H. le

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I really did not like the requirement of a circular lock without prior notice. I had one at home and did not bring it because I was unaware ahead of time this was required.

PAULIETTE B. le

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Just awesome, helpful and friendly. Especially Crystal thank you so much for everything. My family and I appreciate you. God bless you.

unity in c. le

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They work very hard to get you out and on your way. Great customer service

Richard B. le

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When storage unit is put up for auction/looked into the lock that is on it is removed and a new lock put on keys are not put in secure place so people can go into units that work there

Janet P. le

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It is a nice facility. I would be concerned if I left wood furniture in there for an extended time because it seemed to feel damp tho I saw no evidence of moisture. It was nice having the carts.

Nurudeen A. le

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Friendly staff

gustavo g. le

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Good service

Diane C. le

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Very clean.

Corey C. le

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Location and staff were great. Very knowledgeable and helpful as it pertains to moving equipment and storage.

JAMES G. le

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I’m always treated like a king here

angela w. le

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I always dealt with Chuck he was very polite and helpful. I would and do recommend them

Donata R. le

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This was the worst expierence i e ever had in my LIFE. My box’s were all damp some of the items I had to throw away. The installation was hanging down touching my property. Horrible!!

Tammy K. le

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Thank you guys so much! Everyone was so helpful 😊

Anthony C. le

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Everything that I needed and pleasant staff.

PAULINE K. le

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Thank you for professional and courteous staff!!

Tanagia s. le

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I WILL DEFINITELY USE UHAUL AGAIN..THANKS AGAIN FOR A JOB WELL DONE..BE BLESSED AS ALWAYS. .UNTIL WE MEET AGAIN..

Site Med N. le

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Staff was friendly, knowledgeable and helpful.

Linda D. le

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Great experience!

Sheila H. le

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Thank you so much for all your help in moving my belongings from Maryland to North Carolina! Everything went so well and everyone I dealt with was so helpful and friendly.

Dover S. le

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I was treated like a king. I wish I had the name of the young lady that waited on. She was a Jewel!

virgie o. le

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Thanks for the service, the staff was excellent.

Stacey W. le

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We were surprised when we found out that we had a bonus 30 day storage with our rental package. It was really helpful in getting settled. The facility is secure and it was the least of our worries.

SHANTEL H. le

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Information was not explained correctly and I was told I was going to have to pay $3500 for dropping of my truck. THAT'S RIDICULOUS!! However, the saving grace was the Customer service I received.

Ramon S. le

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Good customer service good customer friendly

Sherryl g. le

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Excellent experience

Darlene E. le

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Awesome staff and service. Very helpful and informative.

Portia D. le

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It was a pleasure doing business with you

Brian C. le

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My experience was excellent

Miquelle J. le

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Convenient location, friendly staff. Need more staffing on Saturday’s long wait time for assistance.

Maura E. le

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The person who helped me was friendly, knowledgeable, and very helpful.

Mark B. le

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Chuck, the manager, kindly and patiently guided me through the entire process. Chuck provided excellent customer service throughout. Everryone else working at the store was also very kind and helpful.

John H. le

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Great experience.

KEITH F. le

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Staff very helpful, facility seems to be very secure and clean, would recommend anyone to choose U Haul of Garner

Shamira H. le

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They good people

Kim R. le

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No additional comments.

Victoria M. le

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My experience was horrible at this location my lock was always on my storage even after I paid the bill . I also had got out the storage unit one week early after I had paid my bill for the month.

KATHLEEN J. le

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Everyone here is helpful, friendly and professional. Great staff and location.