Évaluations des clients U-Haul Moving & Storage of Gilbert

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Gilbert

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Keith F. le

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The guys were fantastic. Honest and knew their business. And the cookies weren’t to bad either !!

Mark K. le

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You guys are all awesome!

Girish C. le

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Le client n'a pas laissé de commentaire.

Destiny C. le

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Expedite the online reservation process so customers don't have to do everything again at the counter.

Christopher M. le

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Excellent service! Keep doing what you do! Will definitely be my go-to location for u-haul services!

Julian D. le

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Everyone one working was helpful and professional. Keep doing what you're doing.

STEWART W. le

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Great staff and always very friendly and helpful.

Nickolas S. le

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Le client n'a pas laissé de commentaire.

William C. le

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Nice, helpful, and clear!

Andres C. le

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Le client n'a pas laissé de commentaire.

Mark K. le

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Great customer service

Steven P. le

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All was good. thank you.

Joseph C. le

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Not sure who dropped the ball but when I arrived my reservation was not in his system but the manager did everything he needed to do to get me a unit

Thomas P. le

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Good customer services

David R. le

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I’ve helped multiple families in transition with storage units and have always appreciated the professional and competent environment of this uhaul facility. Thankyou for the excellent service.

Michael J. le

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This location is very well managed and run. They go above and beyond to assist in any way they can and have been great to deal with over several years.

Keith M. le

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Staff very accommodating and helpful. Facility is EXCELLENT. Won't hesitate to utilize again when the need arises.

Craig T. le

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Your front desk person was extremely helpful, kind and well informed. She made the process a breeze and even had fresh cookies! She deserves an upgrade in pay for providing such exceptional customer service. I would recommend this location to anyone in need of their services.

Steve P. le

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Offered me a good deal and the drive up facility is very convenient for me.

Michelle B. le

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N/A

LONNIE M. le

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Le client n'a pas laissé de commentaire.

RON M. le

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Great storage facility. Is always maintained and clean. The staff is polite and helpful and I always felt my stored belongings were safe and secure.

Estefania A. le

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Double charged for Uhual. Was not able to assist at the store.

James S. le

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Excellent customer service...Thank you JA SELLERS

MIKE B. le

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Thanks for all your help with my needs

sean J. le

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Nothing I can think of

hazel E. le

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Le client n'a pas laissé de commentaire.

Evan J. le

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Le client n'a pas laissé de commentaire.

Daren S. le

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Explain to the customer to use the return app before leaving the vehicle to take a picture of the odometer this would help your customers.

Alex B. le

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Todd is a fantastic guy- utmost professional and very personable. Made the boring process fun and interesting.

Carroll B. le

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Le client n'a pas laissé de commentaire.

Tammy G. le

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Great customer service. Friendly and helpful. Store and grounds very clean.

Cathy R. le

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Rodney and staff at the Hayden/scottsdale store were wonderful! Very responsive, friendly helpful, got me the best deal for what I needed and made the process very easy and stress free.

Evangela F. le

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Our experience was very easy and pleasant!

Thomas P. le

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Excellent customer service.

Mickey C. le

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Shawn and his team are the best! Always love interacting with. Todd, Anne and Nathan!

michael C. le

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The Best UHaul Team I have ever interacted with! Shawn. Todd, Anne and Nathan work so hard to make sure all customer needs are met!

James S. le

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Anna, Robert, and Shawn really know how to run a tight, but fun, facility. Helpful in every way imaginable. Personable and first class service! Thank You. Jim S in Chandler

James S. le

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Very helpful staff. Organized and clean. Appears that owners and employees take pride in their workplace.

KIRAN S. le

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Le client n'a pas laissé de commentaire.

ANGELIKA A. le

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This storage location has been absolutely amazing. They have been understanding, accommodating, and very patient to myself a single mother of two girls.

Sheri W. le

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Easy friendly clean

Savitra L. le

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N/A

Louis G. le

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Le client n'a pas laissé de commentaire.

Jerzy W. le

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Le client n'a pas laissé de commentaire.

Keyur P. le

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Very helpful!

David H. le

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Le client n'a pas laissé de commentaire.

Chinasa O. le

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Awesome service and very friendly staff.

PHILLIP S. le

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The computer system needs to be updated. It too longer to process to process the paper work than the time I used the rental truck. The ladies who handled the paper work tried their best to speed things up but was successful.

Kay W. le

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I was running late to get the van back on time. I called the office to Lethem know. I knew there would be an extra charge. but they waived it. So nice of them. Also great freshly baked cookies ??

Todd W. le

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Fantastic Facility and Staff.

Kevin C. le

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Very friendly , Very Helpful

Carol N. le

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Nice location, clean vehicle, prompt service, friendly & helpful agents.

Thomas F. le

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Le client n'a pas laissé de commentaire.

Mario A. le

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Le client n'a pas laissé de commentaire.

michael C. le

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Shawn Nd his team in Gilbert, AZ are the best! They are friendly and always helpful! My 2 recent truck/van rentals have been flawless! This is the reason I also rent a storage space from them! Property is so clean inside and out! Thanks to Shawn, Todd, Anne, Nathan and Myrical for superior customer service and just caring!

Andrea W. le

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Helpful. Everything worked out well.

Audrey J. le

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I think I was billed for 100 miles, when I only went 35.

Roseanna J. le

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El personal fue muy amable,educados y explicaron bien todos los terminos para rentar uhaul,la oficina estaba muy limpia y olia bien

GERRY P. le

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The staff at the Uhual Gilbert location was extremely helpful and always attentive. The location was secure and safe i was confident in keeping my valuables stored there.

Katherine W. le

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We always recommend this U-Haul, this is our "go to" location. They're amazing, friendly and super courteous. No complaints whatsoever!

Christopher S. le

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Le client n'a pas laissé de commentaire.

WILLIAM W. le

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Thank you!!

Robyn H. le

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Le client n'a pas laissé de commentaire.

Lisa B. le

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Was good for our needs for the month. Suggest showing the unit before renting.

Louis S. le

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Le client n'a pas laissé de commentaire.

Randy E. le

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Le client n'a pas laissé de commentaire.

Tera B. le

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The customer Service and rental van were great! I would and will definitely use again. Thanks guys!

Mallory L. le

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Great service!

karla B. le

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Le client n'a pas laissé de commentaire.

Jonathon H. le

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Very helpful in helping me select just the right size of storage unit. Extremely helpful in giving me the variety of options to better make my move easier. Thanks

Alexander B. le

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Le client n'a pas laissé de commentaire.

John T. le

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Le client n'a pas laissé de commentaire.

Kelly C. le

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Great rental experience

Scott J. le

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Staff was easy to work with and courteous.

Mauricio O. le

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Great customer service, clean vehicle, convenient location.

robert d. le

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This is a well organized top notch run storage location that I would highly recommend to anyone who is looking for a storage location.

Mauricio O. le

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Would like a more flexible schedule non traditional hours.

abu bilal P. le

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Le client n'a pas laissé de commentaire.

Mike S. le

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Waited 2 hours outside waiting for the code for the keys Guy at the property did not answer his phone Finally called customer service and they had to give me the code and they only gave me a $10 discount !!! They can keep the $10

pamela k. le

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Friendly staff, great customer service, very clean facility

Kelly C. le

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I recieved excellent customer care. The rep explained, in detail, what I needed to do to return a trailer and renting a unit! Outstanding!

Amelia B. le

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They were friendly, great customer service. Nothing

THOMAS S. le

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Service was excellent and quick both at arrival and check out.

Lindsay B. le

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Everyone was friendly and accommodating.

terry lee P. le

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Everything was great and I had a very nice vehicle Thank you

Danielle R. le

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Everyone we worked with was wonderful! I wouldn't change a thing! I loved the service, attention to detail, and friendliness. Thank you!

Frank Z. le

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My experience was excellent.

Jacob W. le

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Gave answers to every question I had and was very clear on everything.

Yesenia M. le

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Great service.

Mark J. le

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Le client n'a pas laissé de commentaire.

Joe a. le

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Todd did a great job of checking me in. He was very helpful, knowledgeable and friendly. He answered all of my concerns and got me as close to the elevator as possible. Great job, Todd! Joe

Priscilla T. le

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Everyone was very patient and kind. This was my first time using U-Haul and I will make sure to use them again in the future. All my questions were answered without fuss. I was allowed to check all vehicles and given the address to another facility when it seemed I may need another type of vehicle. I decided to give my business to this facility since, they were the first ones I contacted and they were the first face of U-Haul that I was impressed with. Thank you all so very much. Priscilla Tucker

Dion F. le

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Le client n'a pas laissé de commentaire.

Ashley A. le

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Le client n'a pas laissé de commentaire.

Gail D. le

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Very friendly and knowledgeable about products.

Diane P. le

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Great value for the money. The security is top notch and the free availability of carts is great for both moving in and moving out.

Daphne F. le

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Great service

Peter S. le

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Taylor was a great help.

Peter C. le

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Todd did a through job. I highly recommend going to that location for any storage or moving needs

marvin R. le

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Le client n'a pas laissé de commentaire.

Chad C. le

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The pickup smelled like smoke. Just barely, but it did. Maybe try cleaning up the smell (again?) and reinforce to customers there's no smoking in the vehicles. Otherwise, the whole rental experience was fantastic! :)

glen h. le

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Very helpful

jerry C. le

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The Staff here are Fantastic. The Facility is very well maintained and I'll be coming here again.

Kathy H. le

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Le client n'a pas laissé de commentaire.

don p. le

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The staff was friendly and easy to work with.

lori P. le

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Le client n'a pas laissé de commentaire.

Diane F. le

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Le client n'a pas laissé de commentaire.

Barry J. le

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no complaints here. thanks guys, I appreciate all of your service..

cindy p. le

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Todd was very friendly, courteous, knowledgeable and helpful. Very happy and pleased.

Dane K. le

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Le client n'a pas laissé de commentaire.

Mickey C. le

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Kristan and Taylor did a great job checking me in and explaining UHAUL policy regarding the rental of my storage space. The asst. jgr. Todd walked me to my space, opened it and them helped me lock it.

Omar N. le

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Todd is very talent customer servers man. I enjoyed made the business wilh him.

jodee t. le

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Everyone was very professional and friendly

ROSHUNDA C. le

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Nothing, everyone was professional and friendly. They even had delicious cookies and coffee!!!

Don S. le

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Very nice staff.

jennifer Y. le

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Kiersten, Ken, all the folks I encountered---GOOD PEOPLE and I have already recommended them to 3 people.

John T. le

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Good experience, guy that helped me was very nice

Rachel K. le

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Le client n'a pas laissé de commentaire.

Jill F. le

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Le client n'a pas laissé de commentaire.

Mark B. le

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Quick and friendly service in renting a truck. Clean facility. Convenient location and online booking made everything a breeze!

jodee t. le

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Everyone is very friendly and professional

terry f. le

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👍🏻

john K. le

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Le client n'a pas laissé de commentaire.

Paul D. le

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Third time I've rented a unit at this facility, and I have never been disappointed. Last time was the best yet. The onsite managers Shawn and Tina got to know me personally, and were always friendly.

Valerie A. le

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Staff was always very nice and helpful.

TED M. le

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Le client n'a pas laissé de commentaire.

spencer L. le

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Le client n'a pas laissé de commentaire.

Wendy H. le

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Renting of the truck was quicker than any experience I’ve had with ANY moving company. Great personable customer representative, Kiersten!!!

Andrea K. le

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Le client n'a pas laissé de commentaire.

Sherri W. le

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Le client n'a pas laissé de commentaire.

sam A. le

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We mentioned it several times to each other what a great deal this van was. It was super helpful. Thanks

Linda E. le

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Staff very helpful, friendly, patient and understanding. I was VERY pleased to do business with this facility. I would definitely recommend it to anyone. Thank you very much for the Peace of Mind.

CHRISTINA M. le

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My overall move from NY to AZ was a hot mess....until arriving this location! Tanner went above and beyond to make sure that not only my previous issues were resolved, but that I left with a smile! :)

SANDRA B. le

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I rented the unit on Aug. 18, 2018. I removed my furniture on Nov.25, 2018. I was told I will receive a retro refund. This is unethical U-Haul is keeping just about 3 weeks of pay from me.

Myra B. le

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Tanner was very kind and helpful. He went above and beyond to help me finish up a very intolerable experience with Uhaul. Thank you Tanner and team!! Myra Bennett

Paul W. le

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Manager was patient and respectful. The staff was attentive and friendly. This is a very well run facility. Nice convenient spot near CGCC. Mostly indoor storage with available carts and easy access.

Michael M. le

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Gas gauge reading was not accurate but I didn’t have time to inform the attendant. Provide more information about a one-way drop off location - inconvenient to call another phone number to schedule new return location.

tammy C. le

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Just a great person that runs and owns this facility. Would highly recommend!

Diane G. le

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It was a good experience

Pamela M. le

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Le client n'a pas laissé de commentaire.

VIRGINIA L. le

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Thank you! If I ever need to store some things I will use your facility again. I appreciate the friendly staff.:-)

michael g. le

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You and your staff was super friendly and helpful.Would refer all my friends and family to use your facility.Thank you

Todd W. le

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Everyone here was awesome. Highly recommended for Storage.

David P. le

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My customer service rep did a fantastic job of reviewing and explaining everything to me. Great experience.

Erin M. le

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Le client n'a pas laissé de commentaire.

latry h. le

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I really appreciate the way everyone made everything so easy for me and also on my day of canceling the worker that help me win beyond with her job entails I’m sure and I just want to say thank you!!!

karla B. le

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Great experience. Nothing to improve!

Jim M. le

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Kirsten is a rockstar!!!

Trevor M. le

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Le client n'a pas laissé de commentaire.

Jeff V. le

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My truck was initially scheduled to be picked up at 1:30pm at a napa service center. The only problem is that the place closed at noon and I was without a truck. The phone rep reschudeled my truck through the above location in gilbert where everything went flawlessly. Awesome customer service, nice vehicle, great location, clean waiting area,.....too many pros to list. My best advice to uhaul would be to close the napa rental facility and give the business to your gilbert crew. You stand to make more money and maintain customer loyalty. I will continue to rent my vehicles through the gilbert road location, and avoid the napa location at all costs.

Manish B. le

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Le client n'a pas laissé de commentaire.

maria L. le

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Great customer service. Friendly welcoming and very helpful. Will use this location again and recommend. AND you guys were A LOT less then your competitors (Penske) THANK YOU!

Joseph C. le

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Great.

Kevin H. le

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Shawn and his team are awesome! Thank you!

Zane A. le

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I had a great experience here. The staff were exceptionally friendly and helpful. The storage unit was climate3controlled and clean.

KEATON A. le

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Shawn and team did a fantastic job helping me out with my storage needs. I would highly recommend this facility to anyone who needs to store their home goods for any length of time! Thanks!

jesse T. le

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Friendly staff. Fast service. Thanks guys!

PHILIP T. le

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it very well fit the purpose at the time but I do think , and will tell any the same , that the rate increases were excessive especially for renters already renting.

terry r. le

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The staff, as well as the owners, were friendly and very helpful. They also seemed interested in my story as to why I was there and provided kind words which were important at a stressful time.

darren t. le

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Perfect staging before move in

terry R. le

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no improvement needed. just keep up the good work and friendly service

hubert B. le

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Perfection is not something you can top,when there......... customer for 7 years

Paul D. le

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No problems. This store had the equipment I needed, and it was ready to go when I arrived. The staff person was friendly and helpful, and the transaction was quick (both pickup and return). Will use again.

Joseph S. le

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Le client n'a pas laissé de commentaire.

roscoe M. le

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The cargo van was fantastic for what I needed it for. To take my wife and casket to Farmington, NM for burial. The floor had a ribbed rubber mat and tie downs. The casket did not move around. The vehicle was clean and cool and I felt good about using it. The U-Haul employees at this site were very helpful and sympathetic to my needs. Much thanks for helping me in this stressful event. Roscoe McGee, Jr.

Pamela S. le

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Le client n'a pas laissé de commentaire.

angel f. le

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It was a pleasure doing business with U-Haul Storage. The office staff members are personable and helpful. All of the equiptment and the facility itself are well maintained.

darren t. le

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Would expect facility to be full service to drop trailer

Alicja W. le

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Top rated customer service! Staff was amazing!

gary b. le

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Larissa was always very friendly and helpful every time we visited the office.

Amy D. le

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Review your online rental process. I had multiple problems with the process itself. There are very few, if any, instructions on how to pick up your vehicle before hours or drop it off before/ after hours. This process was so frustrating that I'll be checking other truck rental companies next time we need that particular service. All of the actual people involved were very nice and very helpful. After talking to a helpful rep and getting the tuck returned I later found out that if I went to "my dashboard" on your site the return instructions were there, but "my dashboard" was not mentioned once by a rep, in an email or text, or on any instructions on site that are supposed to help guide you through the process.

larry m. le

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None

fransisco E. le

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Customer service was exceptional and I think those two ladies at that location are doing a fantastic job and representing your company in a great way.

Becky M. le

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Absolutely amazing and super helpful.

Linda E. le

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Todd and Shawn were absolutely fantastic!!! They were extremely patient, kind, helpful, generous with their services and informative! I would highly recommend this site and the team!!

Rebecca C. le

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It was easy and fast, guys in office were great !! Thank you

Mike O. le

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The manager and employeese were super friendly and helpful every time I dealt with them. The whole storage facility was secure, clean and well maintained.

roy o. le

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Great service and access

David M. le

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Manager/Owner was very helpful and easy to work with. Facility was spotless.

gary B. le

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Everything was great. Larissa is very helpful and infomative.

James M. le

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The owner and staff were very friendly and funny. Had a great time sharing some stories, they give me some hints on the local area and took great care of us.

Kimberly P. le

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Highly recommended, team in office is helpful and great to work with. No complaints!

Kimberly P. le

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Great team in the office! Helpful and the units qnd property were clean and well maintained.

MIRIAM C. le

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I've been using this facility since 2013 and have always found it to provide excellent service.

Tracy C. le

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Le client n'a pas laissé de commentaire.

Justin M. le

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shawn was very helpful and friendly and made sure that i had everything i needed even water to keep hydrated while unloading my rental truck.

Randy T. le

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Don’t rape people of their $28.00 insurance coverage that wasn’t necessary in the first place and then try to say that it was confirmed via pinpad which it was not. Won’t be doing business here ever again.

Morgan H. le

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This facility is so well run. The gentleman that are there are responsive, engaging, & courteous. They were appropriately staffed, as I rarely had to wait. I will use them again 100%.

RITA C. le

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From the very 1st day I walked into U-Haul in Gilbert I was treated with much respect. They answered any questions I had. Upon moving out I was going through so much. But you guys were AMAZING!!!!

OSCAR S. le

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Only thing that I noticed was, there was a sign on the counter when I walked in, the sign is telling you that we are in the back with a customer we will be right back. there was a customer in front of me already , than someone else comes in after me, now there’s 3 of us just wondering where everyone is , so I’m not sure what was going on but I think that someone should always be in front, when I came back to return the truck there was 2 employees , so that went much better, I don’t have a problem waiting but sometimes everyone is in a rush, thanks.

Carol C. le

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Great people to do business with

mohamed Y. le

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Le client n'a pas laissé de commentaire.

JOANNA H. le

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After I moved out I was getting emails saying I owed rent and I would be charged for being late. Well, since I moved out the day it was due, I owe nothing. But, email stated otherwise. stressful time.

le

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Le client n'a pas laissé de commentaire.

Kamil F. le

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Larissa was a life saver! I called first thing in the morning in a panic. She was able to figure out a smart and economical solution. She literally saved the day!!

Ryan B. le

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The check out using the app was a little tedious- perhaps good for when the store might be closed.... The key was not easily located. The app should be a little more clear about where to locate the key. The people working in the building were great, and I’d rather just go inside and check the vehicle out in person in the future.

Duane C. le

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Sean was very friendly and took care of us excellently.

MARK M. le

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I leased a storage unit at Gilbert AZ U-Haul for over 6 years. Shawn and Tina Jaggers could not have been more accommodating. They were always professional, cooperative, and willing to assist. Thanks.

Adam S. le

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Instructions for keys were not available in my haul mobile reservation. Had to pick up truck two hours later than expected.

Jennifer P. le

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Staff are extremely pleasant and helpful.

Scarlett B. le

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I only needed storage for a short time, but the process was simple due to a friendly staff and well run office. I will definitely recommend and remember U-Haul for all future storage needs.

donald m. le

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Shawn and Tina Jaggers were so helpful! Thanks! You really are the best!

ronnie w. le

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By far one of the best facilities I've ever been to, every aspect was great, clean units, friendly staff

Carlos B. le

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AMAZING EXPERIENCE, AMAZING OWNERSHIP, AMAZING STAFF, and AMAZING SERVICE! Shawn and his Staff were absolutely awesome, super professional, polite, helpful, and caring about our upcoming relocation.

Jake D. le

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The staff at this facility were extremely helpful and patient. They went above and beyond to help me during a very stressful move from Dallas TX to Gilbert AZ. They deserve recognition. (⭐⭐⭐⭐⭐)

Preston B. le

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great place and people!

Gayle B. le

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The guys and gals at this location were friendly and fun every time I came in. If I ever need a storage service again I will definitely return to this location.

brittany c. le

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Great staff, very happy and friendly any time we went in. We appreciated the offer of snacks and drinks each time as well!

Cynthia R. le

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This is the second time I've used this facility and will continue to come back when the need arise.

Mike F. le

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Moving and storage activities are not my idea of fun; however, every member of your staff was courteous, professional and helpful. I enjoyed the opportunities that I had to interact with them!

Esquipula M. le

Évaluation :

No problems!!

FRANCESCSO B. le

Évaluation :

Clean and well cared for facility. Friendly and professional service.

ADMIRAL W. le

Évaluation :

service was great....

kevin k. le

Évaluation :

Thanks

Scott M. le

Évaluation :

Lived out of state was there periodically whenever I came I had a problem it was resolved immediately felt like I was part of the community definitely will use this facility again in the future