Customer Reviews for U-Haul Moving & Storage of Glassboro

1 898 évaluations

137 Delsea Dr S   Glassboro, NJ 08028

(856) 442-0130

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 9h00 am à 5h00 pm

Services dans cet établissement :

Pour nous contacter

(856) 442-0130

137 Delsea Dr S
Glassboro, NJ 08028

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 9h00 am à 5h00 pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Very kind and helpful.

marixa s.  |  Premières impressions 
Évaluation :
5

Easy check in process. Was in and out in under 10 minutes, convenient location.

Sarah D. 
Évaluation :
5

Thank you for rent a truck

Craig C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa M. 
Évaluation :
3

I had an online reservation for 9a.m. pick-up of a van. Upon arrival there was another customer inside, ok fine however the attendee never even acknowledged that we walked in. Not a hello, not a glance or smile or Hi, be with you in a few.... NADA. 20 minutes later THEN now it's past pick up time no $50. credit for reservation time guarantee!!! Then computer system kept glitching or so they said, girl attendee kept complaining about how long of a password she had to put in & how it was such a pain in the ass. Then I kid you not. We literally only did about 2, 3 miles at the MOST for mileage & they charged me for 5 or 6!!! Will most likely never use them again.

Carolyn H. 
Évaluation :
5

The only place I would ever rent from

Joseph B. 
Évaluation :
3

Took me 25-30 minutes to pick up the truck…the system slow, disorganized, employees slow I prepaid, filled everything out on line w copy of driver's license and had to do it against location…customer before me was price shopping for a later trip not scheduled…he asked for me to go first and staff member said no that's okay…I said I just need the keys and I'm out ….that didn't happen….I was in a rush and planned ahead for this for nothing …they blamed uhaul slow old system … I use you all the time and thankful to have a company like yours…with that said in New Jersey we are on the move at a faster pace …I had limited time that day and was aggravated w wait time and lack of urgency from staff I will continue to use uhaul but maybe upgrade the system for convenience of customer Thank yiu

DrFrankW C. 
Évaluation :
5

This was the best experience I have had in a long time employee's vary helpful and polite would highly recommend

annette H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phil C. 
Évaluation :
1

The Honesty and the good costumers care is So important... First and last time having an issue at this place.

Eduardo F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

linda b.  |  Premières impressions 
Évaluation :
5

I wasn’t happy they charged me for another month and was out after the payment

Jim R.  |  Expérience générale 
Évaluation :
5

Good experience timely pickup and return process.

Mary C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara l.  |  Premières impressions 
Évaluation :
4

The employees were amazingly helpful and friendly. My only complaint is that our Pickup truck that we rented smelled absolutely horrible like marijuana. It made the 95 degree scorching hot day even worse having to get into a truck that smelled terrible. It was so strong that it made all of our stuff inside the cab smell like weed, including my hundreds of dollars worth of brand new motorcycle equipment. It's very frustrating paying good money to rent from U-Haul and then having to deal with that. It'd be nice if U-Haul actually held their renters accountable and liable for the condition of their vehicles.

Tom H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew M. 
Évaluation :
5

A suggestion would be to provide disposal services!

RICHARD M.  |  Expérience générale 
Évaluation :
5

Great service

PAUL M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William S. 
Évaluation :
5

All was great!

Meghan B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raphael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald S. 
Évaluation :
3

When I booked my uhaul, it had 156 miles included in the rental at destination they said only 132 miles were included and charged me for 20 extra miles although I was under the limit when I booked the uhaul. Agent just shrugged and didn't even offer an explanation.

Dnyanesh T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet D. 
Évaluation :
5

Excellent service.

Steven S. 
Évaluation :
5

No improvements!

Steven L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VIOLA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clyde P. 
Évaluation :
5

Amanda is fantastic. She gave me some tips to use the van and made me smile while she did it. Simple stuff, but she understands how to make the customer matter most. Can't ask for more!

David S. 
Évaluation :
5

Amanda provided good customer service -- helpful.

Joseph J. 
Évaluation :
1

I reserved the pickup in Somerdale NJ 1/4 mile away. When I arrived to pick it up I was told I would have to DRIVE 43 MILES AND WASTE ALL THAT EXPENSIVE GAS TO PICK IT UP! Why was I not told of this in advance??? I will rent elsewhere in the future!

Dale J. 
Évaluation :
1

I rented a U-Haul truck to take the contents of my two bedroom apartment to a three bedroom house less than 2 miles away. I turn the vehicle in the same night. The Wi-Fi could not upload the pictures. When I return the vehicle. I called for assistance and was told do not worry about it check withTo confirm that everything was OK. I received an email stating everything was OK. Before months later I am being harassed for a $385 bill of damages to the vehicle. Since I didn't get their insurance I am liable. Go somewhere else

Diane N. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jeremiah W. 
Évaluation :
5

Sorry I forget the young man's name who helped me with my trailer rental but he was Awesome. Very customer oriented, friendly and did his job very well. Thanks to him and U-Haul id recommend this location to everyone.

David G. 
Évaluation :
5

Nothing,just keep up the good work,from the staff

Manuel O. 
Évaluation :
5

The uhaul store representative Osly Castro was friendly, knowledgeable and pleasure to work with. The customer service he provided would make rent from this location again even though there are closer Uhaul centers to where I live! Thanks Kathy

Kathy T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis B. 
Évaluation :
2

My pick up location was 40 min out of the way from my suggested pickup. Uhaul didn't offer to pay my gas or fees. The truck was dirty. The worst part was the truck would stall out at every red light. It was a bit scary and dangerous. Cars honking at me as stuck on the road and at intersections.

Kevin W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clyde P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sandeep P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shao-Ming H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathleen M. 
Évaluation :
4

App is horrible. I would have appreciated notification that my pick up location was changed.

Vinh N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUCKIE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeanine S. 
Évaluation :
5

Nothing very good service from start to finish!!

Micheal D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Yolanda S. 
Évaluation :
4

It would be great if you company offered discounts to Retired and or Disabled Veterans. We are less than 4 % of the American population. When you weigh the great publicity versus 20 % discounts for Veterans, your company would come out ahead!

Antonio B. 
Évaluation :
5

Staff upon pick up and return were friendly, experienced and very helpful. They took care of the hitching, verifying the hookup and the unhitching of the auto-trailer. Trailer was well built and easy to use for our project. Job well done by all!

Frederick R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stanley M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa S. 
Évaluation :
5

Gentleman helping us was very accommodable

Ryan N. 
Évaluation :
4

I was disappointed that we didn't get the first month of storage free with our truck rental. But regardless, the unit was reasonably priced compared to other vendors. And the staff was very helpful and friendly.

Megan N.  |  Expérience générale 
Évaluation :
1

What is most disconcerting about this location is it has little to moderate activity from customers, yet, the staff are not friendly compared to other locations and can be disrespectful. In my most recent experience over the phone just yesterday, I learned how discriminatory some of them can be. It's also frustrating that this location does not have a trash for customers-I'm not use to that at any storage facility, let alone U-Haul; for which I've used before. For a first time customer at this location, I am unimpressed and very disappointed. Please have the district manager call me to follow up and for reconciliation.

RICHARD L.  |  Premières impressions 
Évaluation :
5

I had to leave many household belongings in storage while my new house was completed. Felt very safe leaving things at this facility.

Jeffrey O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Walter C. 
Évaluation :
5

The customer service st the Glassboro NJ 08038 location was phenomenal, professional, clearly detailed, efficient , and extremely helpful I will recommend any one in need of unhaul services to you guys. Thank you sincerely.

Roderick H. 
Évaluation :
5

Friendly staff. Very satisfied with both staff and facility.

Joelle S.  |  Expérience générale 
Évaluation :
5

Excellent customer service

Rassoul S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas H. 
Évaluation :
5

We have used this UHAUL location multiple times and we are very satisfied. The vehicles are satisfactory to our needs. The staff in the store are very friendly and helpful. Thanks for being there when we need you......

Anthony C. 
Évaluation :
5

Everyone that helped me at this location was very nice and helpful. The he location is nice and the trailer was perfect for my needs. The only problem that I had was with the app when I tried to check in the after hours return. I could not get the picture to upload despite having a great signal.

William C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesse R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Z.  |  Premières impressions 
Évaluation :
5

When I picked up the trailer it had been swept out yet. But they swept it out before I left. After we left on our trip the light harness on the trailer stopped working. And being early in the morning it was very dark still so, I pulled in to a gas station the mechanic made a quick repair after finding a broken wire from age right at the connector but on the trailer side. The mechanic ran a jumper it worked he didn't charge me it only took him a few minutes but I gave a $20 tip But other than that no other problems occurred.

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRENCE S.  |  Premières impressions 
Évaluation :
2

Overcharged to fill the tank when the tank only had 3/4 tank when picked up. Things happen mistakes happen. They didn't answer the phone after multiple times trying to call for multiple hours. Milage wasn't correct on odometer according to the paperwork either. Had to spend way too much time calling and eventually on hold with the 800 number to get my money back that would have never been taken if the employees at this location logged their inventory better.

Jaklynn C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
5

The first truck we rented wasn't running right. We had to move our things to a new truck. The second truck was great!

Brian M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Alex S.  |  Expérience générale 
Évaluation :
4

I rented a 10x5x8 and it's only 10x4x8 they are smaller then advertised

Frances G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerome F.  |  Premières impressions 
Évaluation :
5

The only thing I had a little problem with was that you said it would be swept out and cleaned . It was not when we arrived to out our things in. We swept out some if the leaves. But i guess thats trivial . Other than that I would recommend

Diane H.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAMES K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angel C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael W. 
Évaluation :
5

I had to move an entire house to another house. The staff and the services available were there for my every need. I couldn't have done it so smoothly without the help of U-Haul. I appreciate everything and would recommend this facility to friends. The manager, Amanda, is a calming influence and is right on the ball with everything that is going on at that facility. Thank you for all your help!

Kim W.  |  Expérience générale 
Évaluation :
5

Very easy process to reserve and pick up vehicle. Nicely done.

Brian H. 
Évaluation :
5

Great service. Staff are always pleasant. I also have a storage unit and have never had any issues.

Charles W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marion G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darryl C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas W. 
Évaluation :
5

They were very helpful and understanding of my situation and worked with me. I would absolutely use this location again.

Brian M. 
Évaluation :
5

café gratuit

Frank B. 
Évaluation :
2

No call heads up, especially when our pickup was moved. Support was slow to help, and we didn't get a furniture Dolly I ordered

Gordon M. 
Évaluation :
5

Personnel amical.

Joelle S.  |  Premières impressions 
Évaluation :
5

Friendly staff. Available, clean, well maintained truck.

Joelle S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christoph M. 
Évaluation :
5

Nothing. Very good facility.

Walter C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julia R. 
Évaluation :
5

The service was wonderful! The staff was polite and very courteous. Great service!!!

Wayne B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry B. 
Évaluation :
5

I had initially tried to complete my rental process online, but had an absolutely horrendous experience. Saying that it was frustrating does not do Justice to what I went through. The required documentation that I tried to send was repeatedly unapproved. The online site was either super slow or not responsive at all. And a call to customer service was met with a 20-30 minute hold time. I eventually gave up and went into the location and was met with an incredibly helpful employee who took over, saved my day and made the rest of the rental experience smooth as silk. Kudos to that young gentleman!

James T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ahmadou K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

riccardo s.  |  Premières impressions 
Évaluation :
5

Both Gentlemen were very courteous and explained everything to me regarding the trailer thank you so much I really appreciate it

Thomas C. 
Évaluation :
1

I owed from June 2021 and was given NO notice that my unit was up for auction. You will be hearing from my lawyer.

Kelley L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria V. 
Évaluation :
5

I very well appreciate what Use have done for me

Christian R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alethia R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRAIGMICHAEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tawana B. 
Évaluation :
5

The equipment I neede was available, clean and ready to go Easy pickup and return process

Todd D. 
Évaluation :
5

Great customer service in this location.

Jamie M. 
Évaluation :
5

Annette made the rental process very easy. The other staff we met were also very friendly.

richard l.  |  Premières impressions 
Évaluation :
1

I rented a 6x12 covered trailer and everything was going smooth on the hookup but when we tested the right blinker, all four blinkers on the car and trailer would blink. The manager, Amanda, was very condescending and was negative towards it being a problem with he trailer but insisted it was an issue with the truck we were using to tow, a 2019 Chevy Suburban. Mind you we have towed with this vehicle a number of times with no issues. The two other employees that were helping us we VERY considerate and eager to find out the problem, even switching wiring harnesses and testing the adapter to make sure everything looked fine, all while Amanda kept saying the problem is with your car and this trailer just came back from state inspection. Then we asked of we could test another trailer, which we did (an open air 6x12) and wouldn't you know everything worked fine. Clearly there was an issue with the wiring connected to the other trailer but the manager, Amanda, of this location was very adamant, and basically rude stating that it's our vehicle causing the problem. Well she had to swallow her words but this was a very unfortunate experience, especially if you have a manager that has no customer service skills. As someone who is a manager of engineers in corporate America, I recommend sending her to a soft skills class so she can learn HOW to interact with customers and not be so protective of her equipment that supposedly passed a recent inspection but on the trailer it shows the last inspection was conducted in March 2021. Feel free to reach out to me if you would like more information/specifics on what I have provided.

Andrew P. 
Évaluation :
5

The staff was pleasent and vary helpful

nicole w.  |  Expérience générale 
Évaluation :
2

I wasted 2-3 hours, however, I am grateful that I at least got a truck.

Cheung Y. 
Évaluation :
2

Pick up was great. Manager was friendly and went over everything very well and in detail. When returning i wired at the gate for 10 minutes while the uhaul employee slowly walked around the yard. I was not greeted or given any direction on where to out teh returned trailer so when I backed it in she made a arrogant remark saying I guess I'll have to move it later so I moved it again into what I thought was a better position and She still was nasty and very unprofessional and making remarks as to where I backed the trailer in. They way she Carried her self and talked to me the customer was very unacceptable I'd be embarrassed if one of my employees carried themselves in the type of manner

Nicholas U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

randolph s.  |  Expérience générale 
Évaluation :
5

Absolutely nothing!

Louis M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen P. 
Évaluation :
4

Tried to call several times but there was no answer. Thankfully I live close by but if I was moving here from far away, it would have been nearly impossible to get a unit

Irene K.  |  Premières impressions 
Évaluation :
5

Amanda and Annette are the absolute best 👍🏾👍🏾

Kyle J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron L.  |  Expérience générale 
Évaluation :
5

Nothing everything was perfect

Paul T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAREN S.  |  Expérience générale 
Évaluation :
5

How much was taking off for the U-Haul

Tonette G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joanne b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nailah L.  |  Premières impressions 
Évaluation :
5

The staff are courteous and helpful. All issues are promptly resolved by staff.

Bernardine R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jackie h.  |  Expérience générale 
Évaluation :
3

Too many spiders.

danaphira A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARMEN R.  |  Premières impressions 
Évaluation :
5

Gen mgr. A-1. Efficient, friendly, very service oriented.

STEPHEN B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jazmine S.  |  Expérience générale 
Évaluation :
5

We rented for over 7 years and hope to rent from UHAUL again, but in another state

DENISE B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jordan L.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

laurie m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald B.  |  Expérience générale 
Évaluation :
5

Very friendly and helpful staff!

Armando V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael C.  |  Expérience générale 
Évaluation :
5

The staff was knowledgeable, helpful and friendly.

Alice R.  |  Premières impressions 
Évaluation :
5

Experience was smooth and representative was very attentive and informative.

Wayne R.  |  Premières impressions 
Évaluation :
4

Nice facility with good hours, only complaint we have is that no one in the office ever answers the phone when you call there, we always got routed to the national uhaul operatore and couldn't get the help we needed.

Ron L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lindsay L.  |  Expérience générale 
Évaluation :
3

Only complaint I have is I was told that I absolutely had to purchase the round lock that was $10.00, but they still sell regular Pad locks. Then I took the insurance which feels pointless when there are security cameras and an Entry code that's used to enter the facility!!!

Lakeisha W.  |  Premières impressions 
Évaluation :
5

The staff are very nice and. Kind. they like to help.

ricky r.  |  Expérience générale 
Évaluation :
5

Office staff are very friendly

doris y.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shakeria w.  |  Expérience générale 
Évaluation :
5

Customer service was outstanding!

Tracey M.  |  Premières impressions 
Évaluation :
3

There were many spiders in my storage unit. I'm worried that they're going to be climbing through all my stuff for a month.

Katherine N.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jennifer F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason F.  |  Expérience générale 
Évaluation :
5

Very helpful. Respected social distancing

AD D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike B.  |  Expérience générale 
Évaluation :
5

Very helpful and friendly. Convenient hours. Good range of supplies for sale and reasonably priced.

JANET F.  |  Expérience générale 
Évaluation :
4

You should give a broader range of response in the above questions vs Yes or No, maybe a 1 to 5 option, with comments for low scores. 1.My truck and trailer was not at the location I contracted it at. 2. My contents did not fit in the unit I reserved after I was told the unit would be large enough, had to rent an additional unit. $$ 3.The staff at all location were accommodating and friendly.

Daniel B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

shakeria w.  |  Premières impressions 
Évaluation :
4

Close to my business and Amanda is an excellent manager. She is always there to help.

Joseph B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Garry M.  |  Expérience générale 
Évaluation :
5

The staff was vary helpful and pleasant the manager was vary polite

annette h.  |  Expérience générale 
Évaluation :
5

Bless Amanda Bradford. This place (Uhaul of Glassboro) has gotten so much better since she took over as Manager. Keep up the great work.

Kenneth g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Princesse M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Armando V.  |  Premières impressions 
Évaluation :
5

HOWEVER, THE CUSTOMER SERVICE REP NEED MORE MORE TRAINING. THEY ARE NOT FRIENDLY, JUST APPEAR TO BE WORKING FROM HOME TO COLLECT A PAY CHECK, OVER BOOK RESERVATIONS, RUDE, PROVIDE INCORRECT PHONE #'S FOR OFFICE AND RENTING PLACES, VERY VERY VERY BAD BAD SERVICE!!!

Bonnie N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gabe p.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Renee C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOE D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Garry M.  |  Premières impressions 
Évaluation :
5

everyone was helpful and friendly.

Pamela m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah C.  |  Expérience générale 
Évaluation :
1

Cody the manager is not a nice person to deal with nor does he take care of ice during winter time. My sister and I both had storage units there long time 5 plus years not break in pricing. 2 years ago my sister fell on ice hitting her head several times on car before slammed into pavement. When confronted Cody would not pay Dr bills because she didn't call police so there was no record of it. When we called corporate and they called Cody the tapes were missing. So our word against his! My sister deteriorated over the next few months and passed away and I blame this manager Cody for her death. I hope he sleeps well at night! Karma is on our side.

JAMES J.  |  Expérience générale 
Évaluation :
5

Your to employees that day were wonderful and helpful I would love to see the more often there

Nellie B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven A.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sam s.  |  Expérience générale 
Évaluation :
2

I rented my unit and 3 weeks later get a notice that my rent was going up when I was leaving reserved a truck when I get there to pickup the man talked to was rude and said I had to drive to a different place to pickup truck then drive back to empty unit never again

JOAN F.  |  Expérience générale 
Évaluation :
5

Everything was good

Robert M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIM D.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jonique W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary A.  |  Premières impressions 
Évaluation :
5

Office was very understanding about my situation and helped me out a lot. I will be referring this place to friends and family.

MATHHEW M.  |  Expérience générale 
Évaluation :
5

Customer service, location 100 percent perfect, thank you.

gabe p.  |  Premières impressions 
Évaluation :
5

Great experience

Jesus M.  |  Premières impressions 
Évaluation :
3

When the elevator broke I was still required to pay even though I had moved and needed my belongings out. I don't know how a facility can have a elevator and it's not working for 3 months

Marie J.  |  Expérience générale 
Évaluation :
2

Staff is unfriendly

Tinuke A.  |  Expérience générale 
Évaluation :
5

Very clean

Rasajee C.  |  Premières impressions 
Évaluation :
5

Very great place staff very friendly and helpful

Robert H.  |  Expérience générale 
Évaluation :
5

Nice people

bertrand k.  |  Premières impressions 
Évaluation :
3

Again thanks to the girl who worked at the vineland branch who came with her dad she helped in a major way for the guy at the desk don't know his name maybe derrick but she helped out big time thanks!

John R.  |  Expérience générale 
Évaluation :
5

Great customer service and the girl from the vineland branch don't know her title manager or whatever forget her name but she came in with her dad an really helped me special thanks to her especially!

John R.  |  Premières impressions 
Évaluation :
1

Gave my reserved truck away charged me for a dolley that was never on there and blankets I didn't use I had in town but charged for something way overcharged on my mileage bad experience overcharged!!

John R.  |  Premières impressions 
Évaluation :
5

Above and beyond helpful

James C.  |  Expérience générale 
Évaluation :
5

Very friendly and helpful great people

Robert H.  |  Premières impressions 
Évaluation :
2

the rental unit was dirty and the employee taking care of me did not know the zip code the facility she was working at

Stephanie S.  |  Premières impressions 
Évaluation :
5

I was very happy with the unit and the service provided

PAUL B.  |  Expérience générale 
Évaluation :
3

The front office agent was very professional and courteous. The office was understaffed with one agent on a busy Saturday. There are no key cards or remotes available to enter the storage unit gate.

Vanessa W.  |  Premières impressions 
Évaluation :
4

Elavator was broke for a long time in the climate controlled units other than that everything was great.

Annette B.  |  Expérience générale 
Évaluation :
2

The one and only elevator was broken. When I asked when it would be fixed, there was no timeline. Not convenient for a woman 7 months pregnant. No offer to rectify the situation (discount/help/etc).

Christopher M.  |  Expérience générale 
Évaluation :
5

Facility was well kept, on site staff were kind and professional, I would utilize their services again if needed.

ROCHELLE B.  |  Expérience générale 
Évaluation :
5

I was happy with my experience

Melody L.  |  Expérience générale 
Évaluation :
5

Staff was excellent especially Amanda &cody

Jay L.  |  Expérience générale 
Évaluation :
3

Unnecessary issues with billing could have been resolved prior to billing me with late fees if someone had contacted me first. Late fees were eventually removed. Happened twice.

DIANE T.  |  Expérience générale 
Évaluation :
4

Always very helpful with any questions or concerns I may have had. Friendly staff. Thank you!

Caroline A.  |  Expérience générale 
Évaluation :
5

Staff was awesome and helpful great job

shadisha s.  |  Expérience générale 
Évaluation :
5

Were very pleased with the overall service that we had over the years.

DENNIS AND LUANN C.  |  Expérience générale 
Évaluation :
5

Excellent, helpful, and courteous staff; the best!

Gerald V.  |  Expérience générale 
Évaluation :
5

Was very pleased with my unit and the staff, thank you for your services.

Wanda r.  |  Expérience générale 
Évaluation :
4

I understand the need to have an additional fee for after hours access but with most second shift jobs that was my only available time to go there.

Ryan K.  |  Expérience générale 
Évaluation :
4

This facility is well maintained.

Stephen T.  |  Réservation 
Évaluation :
4

I have no comments

linda b.  |  Expérience générale 
Évaluation :
4

Didn't have a useful cart to load my things in on the first day. Ended up getting one that works.

Reggie T.  |  Expérience générale 
Évaluation :
5

The Manager was extremely professional and very pleasant throughout the entire rental process.

Charles K.  |  Réservation 
Évaluation :
5

There are no perfect business in the entire world. you cannot please everyone. With that stated. The staff (Amanda) at @137 S Delsea Drive works very hard to accommodates my needs for storage.

POLITO L.  |  Expérience générale 
Évaluation :
5

very helpful staff. and pleasant. way above avg . 2 nicest people i have met in a long time.

alan s.  |  Réservation 
Évaluation :
5

Thank you, it was a good experience.

Elizabeth S.  |  Expérience générale 
Évaluation :