Évaluations des clients U-Haul Moving & Storage of Glenwood

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Glenwood

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dean P. le

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Le client n'a pas laissé de commentaire.

dean P. le

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Le client n'a pas laissé de commentaire.

Robin G. le

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There was just a lot of dirt in the truck bed, which was not a problem.for me, as I was only hauling lumber, I just didnt qant an issue because I had not left the vehicle that way.

Nicholas M. le

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Nemo was very helpful and quick on dropping of equipment. Great service

Daniel S. le

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perfection

John S. le

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This location was very serviceable and quick. Only negative was about U-Haul because they called me the day before I was to pick up the truck saying they didn’t have the size of truck I had reserved.

michael C. le

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Le client n'a pas laissé de commentaire.

William D. le

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Le client n'a pas laissé de commentaire.

Joseph S. le

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Le client n'a pas laissé de commentaire.

Linda S. le

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I reserved a storage unit by phone, took the suggested size of the clerk after giving a detailed description of furniture &,was not told about door size and it is useless cuz nothin fits. im mad

sandra W. le

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Le client n'a pas laissé de commentaire.

Deena E. le

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I thought the pickup and drop off was very efficient.

Stephen P. le

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Le client n'a pas laissé de commentaire.

traci L. le

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Le client n'a pas laissé de commentaire.

Richard M. le

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Le client n'a pas laissé de commentaire.

lin W. le

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Nothing ??

Elizabeth K. le

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Le client n'a pas laissé de commentaire.

Lori W. le

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Le client n'a pas laissé de commentaire.

Bruce W. le

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Le client n'a pas laissé de commentaire.

Dana S. le

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Le client n'a pas laissé de commentaire.

Angelica R. le

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Very friendly staff! Easy pick up and return process. I'd definitely recommend this location.

Sheila R. le

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After calling the uhaul number to see where I could drop off the trailer, they advised me of this location. However, when i got there, the employee stated they don't take trailers at this location. I had to take the trailer to springfield. This location wasn't the problem, but the person who told me to take it there didn't know what she was talking about. In fact, i doubt i will rent again from uhaul

Mark B. le

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Le client n'a pas laissé de commentaire.

Prescott H. le

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Nothing, you did great

Morgan S. le

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Le client n'a pas laissé de commentaire.

David G. le

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We had to change our pick up date at LEAST 8 times. The closing on our home kept getting pushed back daily. I never had a problem calling Uhaul and asking to push my pick-up date- again and again. It really took a lot of pressure off the final week of our house sale. Thanks UHaul!

Michael S. le

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Quick and efficient, good vehicle

David N. le

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Le client n'a pas laissé de commentaire.

Conrad I. le

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Manager and staff were very helpful, was a pleasurable experience!

radley C. le

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Road noise in cabin competed with stereo and either the heater couldn't be turned off or the heat coming off the motor was leaking from behind the center console.

amanda w. le

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These guys did a great job helping me get everything I needed, including correcting a potential nightmare for me by getting me the correct size storage unit. Thank you so much for your help! Thank you

MELISSA H. le

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Le client n'a pas laissé de commentaire.

Carolyn R. le

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The clerk was apologetic for the computer system issues that were slowing everything down and was very efficient. He let me see the units available and was patient with me as I bungled my log in.

Shannon L. le

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Le client n'a pas laissé de commentaire.

Ken H. le

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Was told the excessive deposit would be refunded, Now the story is that it might take up to 5 days for the bank to post it. If you are going to do business that way, you better have a lot of cash hidden, Or have a couple of big guys hovering nearby

Michael m. le

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Great experience renting a storage unit. We will be back!

Doug M. le

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Morgan and the rest of the guys are awesome. Thanks so much for your help. We’ll be back in June!

Sarah H. le

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Le client n'a pas laissé de commentaire.

Aaron C. le

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Le client n'a pas laissé de commentaire.

William D. le

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Very friendly and professional staff. After pre-ordering on line the pick up and return goes really fast.

kelly S. le

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Le client n'a pas laissé de commentaire.

carly s. le

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It was all good.

Megan C. le

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Le client n'a pas laissé de commentaire.

Alex L. le

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Very impressed- Staff helpful and available, Great storage options, Excellent experience Highly recommended

Rosanne T. le

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Le client n'a pas laissé de commentaire.

Thomas M. le

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Highly disappointing and honestly too overpriced.

Kosta D. le

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The only problem I had was getting through to someone on the phone. Everything else was perfect.

Sandra F. le

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I appreciate the flexibility to change my reservation to a larger storage unit at the last minute, despite the high occupancy rate. The staff were all extremely helpful and friendly. 2 thumbs up!

brett m. le

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Good Service, was able to drop off truck quickly with no problems.

Barbara F. le

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Staff here are great. The rental experience was very easy and I got a great orientation when I checked in. Also liked having boxes and supplies close by when I needed them.

Melvin D. le

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Operates like a local business!

Hanna G. le

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Manager was phenomenal and went above and beyond expectations to fix the problem that was at hand (the reserved unit was entirely too small for what I had told the guy on the phone I needed)

Xander B. le

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The workers were very courteous and helpful with everything we needed. Things went smoothly and quickly!

Ashley F. le

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Overall a frustrating mess. Card was charged when it should have been free. NBD except it was “fixed” 3 different times and it wasn’t. Each time the problem got worse. Shouldn’t be that hard to fix

Sarah B. le

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No comments

Carol A. le

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Everyone was so friendly and helpful. I feel very confident that my belongings are safe and will be watched after while I look for a place to move to.

KATHLEEN K. le

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Excellent help every time. Outstanding!

Mitchell B. le

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Very pleasant experience. Very nice staff

Amber H. le

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Jackie Chin is rude and confrontational. When asked a question she put off a don't bug me vibe, like she doesn't like her job. We witnessed her witg other customers with the same poor attitude.

Barbara F. le

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Everyone I dealt with was very friendly and helpful. Would definitely recommend and return to this location.

nikki g. le

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I've used this location for 10 years. It has a great location. I have never had an issue picking up or returning a vehicle. Storage units are always clean. I feel my items are safer here.

Nancy S. le

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Staff was friendly and very helpful in assisting me in deciding what size unit would suit my needs best. The facility was immaculately clean. I would highly recommend Uhaul storage.

Ron S. le

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Thanks for your help and assistance. I am very pleased with achieving my needs.

ADRIANA M. le

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Thanks for the water!

Sara D. le

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The staff was always so kind and helpful!!!!! Prices were a little steep for a pretty small unit. Other than that, awesome and fast service!!

Kathy L. le

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Very good

Matthew C. le

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thank you

Robert G. le

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Great Experience.

marshall w. le

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👍

DAVE H. le

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Excellent Service and facility.

Jeremy E. le

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Staff is awesome! Facility is older and less convenient than others in the area. Doors on smaller units are too small. Prices are higher than similar and newer units in the area.

ROBERT P. le

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Good service, attention to security, clean facility.

Kimberly P. le

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Anytime had need to work with staff and facility all went well and efficient

nikki g. le

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Customer service was fast and efficient. I've been a previous renter and it was the first place I thought of. The trucks are always available and the heated storage is on site.

Christopher C. le

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Entire experience was positive. Renting the truck in Portland OR was super positive and quick, the customer service on the phone which included 30 days free storage unit rental was great

Michelle W. le

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Friendly and helpful people. I felt well taken care of with my moving and storage needs. Thank you!

Robby F. le

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When picking the truck I told $74. Ran credit card/Debit card and $85.10 was charge for truck rental. Rental a U-Haul storage the same thing, told told $17.49 will today charge and was charged $20.49.

deborah w. le

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Love you guys.

Lynne F. le

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Your facility is awesome and Jackie was very helpful is a extremely stressful move. The reservation center and 800 is horrible and had me going 20 different places plus still no ca back about the

Kevin S. le

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Thank you.

kathy g. le

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Very helpfuf. Cancel storage.

Ray S. le

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.

Steve S. le

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information about my drop off point was unclear from U-haul. I knew where but the address was not known by start point u-haul. drop off point , the employees seemed confused and lost.

kayle p. le

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Price increases atrocious Card reader defective for exiting gated area Lien notice sent to myself and my parents when I was current on payment Call button in storage was broken, or staff didnt care

colleen c. le

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I didn't use storage

Barbara J. le

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This is the nicest U-Haul location I've ever worked with... despite the fact that the volume of students from University of Oregon makes things very busy, people are always friendly and helpful!

Jalin W. le

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Staff was fantastic! They really made the whole moving process fast and easy, which was especially appreciated since moving is stressful. 100% would recommend!

Lisette B. le

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The team there, both management and staff, are excellent. Professional, knowledgable, and extremely helpful. They are a great representation of U Haul Corporation, and we will work with them again!

JOEL W. le

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Clean secure facility. Friendly helpful staff.

Jalin W. le

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Everyone was very friendly, which really made the rest of the moving experience much less stressful. A big thank you to Amy in maintenance who was especially helpful in every way!

SALLI JO O. le

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The site manager, Johnny, was extremely helpful through what, at times, was a difficult situation. He was responsive and respectful at all times.

ashley w. le

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Reserved units at Glenwood Eugene Uhaul with reservation numbers it was lost. Then Oroyan Uhaul and with reservations numbers it was lost too. Truck reservation is good but horrible experience!

Cindy S. le

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The team ran an efficient well run operation providing impeccable service and direction

OWEN N. le

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Well taken care of

JImmy G. le

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Thank you

JOHN A. le

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Credit card expired at one point. Received an email shortly thereafter "we are going to sell your belongings" rather than a friendly "please update your card" email.

Harriet R. le

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Thanks for all the great service. Moving is so stressful and Storage too. Good patient service appreciated.

DANIEL E. le

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The initial storage unit I had reserved was to small so they switched me to a larger unit. The people who helped me were great.

amanda g. le

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The lady that worked there was very helpful both times. We where thier during our pick up and drop off

MICHAEL M. le

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Johnny is an outstanding manager he made our move so much easier I'll always be grateful