Évaluations des clients U-Haul Moving & Storage of Goldenrod

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Goldenrod

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Courtney B. le

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It took 45 minutes to get the truck I rented online. Easy? No! The people at the store were not helpful. I asked why I was paying $100.00 when The truck is marked 19.99 local. .99 a mile. I drove 60 miles. I was told gas and mileage were included in the $100 online fee. Only to get charged another $34. Total $158.00.Never again!!!

John W. le

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Le client n'a pas laissé de commentaire.

Maria M. le

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The lady that helped was quick and efficient. But my problem was the truck. It was clean of course but it drove horrible. And it scared me because of course i a young lady had to drive it

Christine M. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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Le client n'a pas laissé de commentaire.

Enrique B. le

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Customers service was great very good and professional explain everything to me before I rented the truck I ask questions about all and they explained perfect and clear ask about the fees and they told me all and it was perfect on the spot on my fees very happy with everything thanks to them I got all delivered just In Time keep up the good job will recommend ??

John T. le

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The truck tires in the front need to be replaced. U safe to drive any vehicle on tires needing replaced rest tires aren't the best but better than front tires. Engine was loud.may need to look into a newer truck. I've driven much nicer and newer trucks than this o e. No k e ever called me after I made the reservation. I was told I would get a call back within an hour. I had to call them and confirm. Had I waited, I probably wouldn't have gotten a truck. The young lady in the uhaul was very nice. She made up for allot complaints. She was Very professional and polite. Just get better tires and a newer truck.

Eliab N. le

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Le client n'a pas laissé de commentaire.

Robert L. le

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Le client n'a pas laissé de commentaire.

Salvador B. le

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A better review of charges with customer.

Rindi M. le

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I’ll never use Uhaul again

Enelson C. le

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Le client n'a pas laissé de commentaire.

Alexandria V. le

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Worst experience with this location

ALTON R. le

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Reserved on-line. Made all choices including insurance. Don’t need sales pitch or pressure to select more insurance for local move. Didn’t need to be threatened with an additional $20 charge if I didn’t return vehicle using U-Haul app to close out billing. I chose In-Store pickup and return during initial reservation. If I have to fill tank with gas upon return, why are there $.99 cents per mile charges? Why not unlimited miles, plus gas?

Mark R. le

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Just a little more control and space for guest parking.

Nelson F. le

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Thank you for your help very helpful

Marcos T. le

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Le client n'a pas laissé de commentaire.

Mariedit H. le

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Le client n'a pas laissé de commentaire.

Luisa R. le

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Everything nice and clean

dave R. le

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Everything was good.

Eddie C. le

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Le client n'a pas laissé de commentaire.

GLADIS P. le

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Le client n'a pas laissé de commentaire.

Ezequiel N. le

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Le client n'a pas laissé de commentaire.

Rolande E. le

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The only woman cashier was rude and nasty! I will never go back to this facility. The check engine light was on and when I told her her answer was most of our trucks have check engine light on! Just drive it it will he fine!

Gaurav M. le

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I was charged for services and shrink wrap and otehr items and I was not provided those. I felt like I was cheated

Ada N. le

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Terrible service. The employees were dishonest. Never again.

parveen R. le

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Le client n'a pas laissé de commentaire.

Leoncio P. le

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At this time no thing.

Brenda B. le

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Le client n'a pas laissé de commentaire.

Cyndia M. le

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Le client n'a pas laissé de commentaire.

Daniel A. le

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Le client n'a pas laissé de commentaire.

Jennifer D. le

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Le client n'a pas laissé de commentaire.

Jose S. le

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Le client n'a pas laissé de commentaire.

Valarie Z. le

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Very easy to use

Delores (Lori) D. le

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I checked in online. it was fast & easy. when I got to the storage it was clean & they had left me the lock with keys. the only negative is gate was open because it was broken.

Heady T. le

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You are the best

Jonathan M. le

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I have nothing negative to say.

TRACY H. le

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This location has the best staff!!! They have been wonderful during the tough situation that my daughter and I have been going through. The manager and staff have compassion and a good heart.

Carmen C. le

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None

Santoria J. le

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The staff was great once you got to them. The wait was extremely long they really need more help at this facility. Happy the storage was ground level and accessible.

Diana R. le

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I moved from Texas to Orlando using U-Haul truck for my moving, I kept my unit #543 for 2 years, I used U-Haul truck for my moving to my apartment. Thank you U-Haul for making everything easy for me!!

KARIN S. le

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Great place!

FRANCISCO B. le

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Friendly staff. Got us in and out in a matter of minutes. Great location.

Craig K. le

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For the most part everything worked out as planned with moving 2 u boxes across the country. One minor glitch along the way however it was handled quickly and the GM Richard was a great help.

john V. le

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One small hiccup from customer service phone call that was resolved the next day other than that it was a very smooth delivery from start (San Diego) to finish (Orlando). Thank you

JULIANA S. le

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Was billed several times after I turned in my UPod!!! One time being a charge over $500!!! This issue wasn’t fixed for months and continued to happen. I’m not sure if it is fixed now!!

marjorie p. le

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Thank you guys. Awesome customer services. Nice facilities. Will use them again if I’m in need again.

Luis U. le

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Excelente atención ...muy buen trato

RAYMOND P. le

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I did not go into the store or office just spoke with the personnel on the phone

Gerald N. le

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Outstanding service and folks.

Lilyanna M. le

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Staff there deserve the best ratings available. They went over & beyond

ROBERT F. le

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Adam and his crew are the BEST

SHALONE M. le

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Great customer service with a smile.

JAVIER S. le

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Great customer service at this location. Plenty of trucks and trailers to choose from. Everything you need to do it yourself. Gated access works great.

eleonora d. le

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THE STAFF OF THIS FACILITY DO NOT HAVE ANY COMMUNICATION WITH OTHERS FACILITIES THAT ARE IN OTHER CITYS THE COMMUNICATION LEVEL IS LOW AND ONE HAND DO NOT KNOW WHAT THE OTHER HAND IS DOING VERY POOR.

Yolanda C. le

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Great service!!!!

LaKeatha H. le

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Thanks for everything

Luis C. le

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Like the covinience of having everything in climate control where none of my stuff would get damage, staff was really helpful and friendly

Velindia M. le

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Thank you

curtis p. le

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Out of the many times I called back for this location to reach out to me for inquiries or even lost and found items, not once did i ever recieve call backs pertaining to my immediate account with'em.

Yvonne R. le

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Very nice customer service !

BRENDA J. le

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Excellent customer service 👍

Yvette C. le

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a blow out on the trailer; bad wind shield wiper I arrived in in Fl. was told you had a unit I needed it was the only one left had to pay first month rent if I get it frustratin

Jose O. le

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24hrs acess shouldn't be charge others dont charge that...only thing other then that was a great location

Alan K. le

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Very helpful and extremely curtious staff.

joseph r. le

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You charge us for a storage unit we moved out before the payment date. We asked you on the 10th of July to take us off auto pay cause the unit was going to be empty on July 11th. Refund. Is due..

Yunelkis R. le

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Excellent!

Christina F. le

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The Goldenrod location is an above-average UHaul experience. The staff was extremely friendly and helpful. The store was well organized.

MARCO S. le

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It’s a excellent company in my 3th time keeps me going back every time prices y services you can beat them.thaks again.