Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Made reservations 4 days before the date when it was time to pick up the truck there was none ,I had to change the date till the next date , miss a day off work and people that were going to help move. When pick up the truck the next day has to called road side assistance the truck will not start ,which took 2 hours from the schedule, was not too happy
Carmen Guzman
Évaluation :
3
Truck little dirty in/out side
Pablo Torres
Évaluation :
3
When I returned a trailer, the staff helped me unload my car and park the trailer for next use. When I dropped off the truck, one of the agents took the key and that was it, no walk around or check off first. The store was like a maze, and you can't see the counter from the entrance; if someone hasn't spoken up it would not have been obvious where to go.
Melvyn Cansell
Évaluation :
5
The truck was clean. But the truck it self was horrible when in drive and you Hit the gas was really slow then it seemed like the transmission kicked in, and the from end of the truck felt and sounded like it was going to fall apart at any second. Just glad I used the truck locally and didn't have to drive far.
Jason Rosario
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alejandro Lanzas
Évaluation :
5
Le client n'a pas laissé de commentaire.
Scott Schwartz
Évaluation :
5
Le client n'a pas laissé de commentaire.
Henrietta Cannon
Évaluation :
5
Was an excellent service.
Juan L Huertas Yambo
Évaluation :
2
The truck was dirty and when I got there the truck I rented was not received and they gave me another one and the gas was wrong and I told the lady there but they still charged me not to happy
Jose NAVARRO
Évaluation :
5
Giovanni the owner was nice and helpful.
Dan Bray
Évaluation :
5
Equipment and customer service was outstanding
Nilda Ruiz
Évaluation :
4
Le client n'a pas laissé de commentaire.
FABIAN CUESTA
Évaluation :
5
My confirmation indicated I should pick up at the Primrose location. That location was terrible and did not have my trailer despite my confirmation. The golden Rod location was good.
Ernest Eubanks
Évaluation :
4
The truck was shaking when slowing down or braking. It's gotten worse. Please do check the truck and fix it accordingly.
Vu Pham
Évaluation :
5
Service deck workers were very helpful. Very professional
Luis Felix
Évaluation :
5
Get more employees like Stephanie
Eugenio Bird
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANTHONY BANKS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARCO ROSE
Évaluation :
4
quiet and good customer service
YOVANI TORRES RODRIGUEZ
Évaluation :
5
The associates were very friendly and helpful. The tire light was on so I was concerned that I was going to have an issue.
Nettie LONG
Évaluation :
5
Friendly and helpful staff.
Lane Jones
Évaluation :
4
Good job by the customer return service guy Fabian
Henry Naranjo
Évaluation :
5
Le client n'a pas laissé de commentaire.
Silvio Martínez
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas Lineberry
Évaluation :
5
Le client n'a pas laissé de commentaire.
Vivian Rodriguez
Évaluation :
5
Thank you for your great job. You guys are the best. Merci
Juan Vandesspool
Évaluation :
5
Awesome
Jay Muller
Évaluation :
5
Great service for over 2 years. If o ever need this service again I know where to go
Pudele Joesph
|
Expérience générale
Évaluation :
5
Excellent costumer service and great job blessings
Lourdes Plasencia
Évaluation :
5
Everything was Exellent..Keep up the Good Work..BLESSINGS..
JUAN ARROYO MENDEZ
Évaluation :
5
A breakdown of how tolls work/don't work would be great. I drove I4 to 50 because I wasn't sure I could go on 408.
Samantha Kamfonik
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chris Penny
Évaluation :
4
Le client n'a pas laissé de commentaire.
Steven Tillman
Évaluation :
5
Excellent customer service from the representative.
Trei Johnson
Évaluation :
5
This was the best uhaul experience we have had so far!
Madeline Tatum
Évaluation :
5
Everything was great
Keri Smith
Évaluation :
5
This is my home Uhaul location. Everyone in there is very helpful and professional. Everything gets done very quick also. Great customer experience always.
Levi Wilson
Évaluation :
4
Le client n'a pas laissé de commentaire.
chris stickler
Évaluation :
5
Le client n'a pas laissé de commentaire.
theresa staskus
Évaluation :
3
Le client n'a pas laissé de commentaire.
christopher Baez
|
Expérience générale
Évaluation :
1
Le client n'a pas laissé de commentaire.
Joey Marrero
Évaluation :
1
They made me take a selfie which is very intrusive. Then they needed to call my friend as if my drivers license wasn't good enough. No one should be forced to take a selfie!
John Andino
Évaluation :
5
thanks you uhaul for your help today with truck
David Williams
Évaluation :
3
This is the second time that I try to rent a pick up truck and I am not able to , the first time the battery was dead , the second time the vehicle was not there though I had an appointment
Alain Laffitte Gonzalez
Évaluation :
5
Le client n'a pas laissé de commentaire.
NESTOR ROMERO QUIJANO
|
Premières impressions
Évaluation :
5
Rien
Carlos Segarra
Évaluation :
5
Le client n'a pas laissé de commentaire.
Geronimo Tiradpo
Évaluation :
5
N.D.
RUTH RIVERA COLON
Évaluation :
5
Quick, easy, very reasonable price and very helpful attendants. Thank UHall.
WINFRED VERREEN
Évaluation :
5
I would very impressed by the U-Haul facility. It was clean, well run, efficient and the staff was very pleasant and helpful. I was very pleased that the cargo van that I rented was in great condition and very comfortable to drive. All in all it helped to make the move much easier.
Winifred Collis
Évaluation :
5
O
Thomas Retherford
Évaluation :
1
The female employee who helped me with my reservation was rude and condescending. Thankfully one of the other employees was able to help her finish my reservation and get me out of there. I would never go back there if she is still working there.
Malcolm Crawson
Évaluation :
5
This is a prompt service and great location!
Iradly Roche
Évaluation :
5
Online reservation was quick and easy. Picking up the utility trailer was also quick and easy. Would definitely use this location again in the future and recommend to others.
Cynthia May
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Espinosa
Évaluation :
5
Excellent service à la clientèle
David Williams
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rafael LONGO
Évaluation :
5
Le client n'a pas laissé de commentaire.
yamil Ruiz
Évaluation :
5
THE ONLY THING WAS I HAD TO GO TO GET THE TRUCK IN BACK AREA WAS VERY WET TO GET TO THE TRUCK NO SERVICE TO BRING TRUCK TO FRONT FOR DISPATCH BUT OVER ALL GOOD CUSTOMER SERVICE WAS GOOD I HAVE RENT TRUCK ABOUT MORE THAN 17 YEAR ... WITH YOU GUYS
anthony areizaga
Évaluation :
5
Le client n'a pas laissé de commentaire.
yamil Ruiz
Évaluation :
5
Le client n'a pas laissé de commentaire.
Deliz Suarez Figueroa
|
Online Move In
Évaluation :
5
The staff was friendly and professional.
Elizabeth Ambert
Évaluation :
3
Wasn't ok I had to rent the car trailer 2 times to pick the same car, I rent the trailer less then 24 hours I had to bring it back due my personal vehicle max out the towing capacity. And later in the morning I tried to explain the GM from the site and if I can get a credit to the new rental because I rent the van with towing capacity I needed for with the same trailer..end up paying twice.. it's sad I rent a lot from that site.. they lost a good customer. And they reported in the system my gas had 7/8 of the tank I show up with the GM and it had 3/4 and he said I'll take care of the paperwork you go ahead and drive cause you have a long trip… came back around 6:30pm to return both items.. and I return the gas tan at 3/4 the employee working at the moment said you return with missing gas it's shows on the system 7/8 I told him what happen early in the morning.. apparently the Gm never did any changes..
Miguel Ortiz
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marvin Edwards
Évaluation :
2
Le client n'a pas laissé de commentaire.
Adela Rivera
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROBIN CARTER
Évaluation :
5
Jovanny,Jamillio, and and all his staff are very attentive and professional. Good customer service is extremely rare nowadays. Jovanny has been at this location for several years. I am a frequent customer and have spent thousands of dollars over the last 17 years. If I had to give Jovanny a letter grade it would most certainly be an A+. Jovanny is a great credit to your organization, and makes customers want to return and do business with him. In closing I would like to commend Jovanny on a job well done, and I encourage him to continue the outstanding job that he is doing. I am retired military and it pleases me to see a hard-working young man lead from the front. Regards, Travis Clemons
TRAVIS CLEMONS
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carlos Sierra Soler
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chris River
Évaluation :
5
Your attendant was very good. Had a great attitude and was very helpful in answering our questions.
james benzing
Évaluation :
5
It was fast and easy.
Eric Rohner
Évaluation :
3
Le client n'a pas laissé de commentaire.
Dennis Hernandez
Évaluation :
5
Truck was dangerous and couldn't be used due to acceleration issues!! While in satellite beach for a wedding, several times while braking, accelerator would stick and I couldn't get truck to stop, one time I almost slammed into a condo wall, only thing that saved us was slamming it into neutral Again, this truck is dangerous!!!!! I almost rear ended a car due to Same issue, it was while pressing brake pedal I drive U-Haul's weekly Jan-April and never have I had this issue!!! Retire this truck
JOHN GRINER
Évaluation :
5
This location is the best!!!!
TRACY HARRIS
|
Expérience générale
Évaluation :
5
The experience was great. Thank you knowledgeable, courteous and efficient staff.
Marvin Edwards
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jersy Mora
Évaluation :
5
Vehicles tire were not balanced therefore the truck shook badly. Horrible vehicle
RON RODI
Évaluation :
5
Le client n'a pas laissé de commentaire.
iralia hernandez
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ruth Varas
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gary Resetar
Évaluation :
5
N/A. I needed a vehicle in a pinch and Randy and his team were able to help me out.
Luis Rosa
Évaluation :
5
Great customer service every time
Steve Comeau
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas Rawson
Évaluation :
5
I have had seat belt problems with both trucks which T recently rented. The belt on the first truck jammed and woudn't pull out. The second one wouldn't release unless pounded on. This is obviously a SAFETY hazard and has to be solved!
chris stickler
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tegina Allen
Évaluation :
5
Le client n'a pas laissé de commentaire.
Luis Anibal Garcia
Évaluation :
3
Check your truck before giving a truck so big with a check engine on and with bad tires it felt I was driving a frog it was jumpy and customer service only one girl new what she was doing it took me 3 of your representatives to get the truck I rented 2 hours later time that I lost get your things together I drove for FedEx so I know what is something drivable and not imagine having to unload a 26 foot truck and loading it again to unload again because you didn’t do your job right or somebody who didn’t have the experience driving that jumpy truck anything could’ve happened
angel rodriguez
Évaluation :
4
Le client n'a pas laissé de commentaire.
Tiphanie Robinson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melvin Rolon
Évaluation :
5
so quick and simple. thanks so much
Angelia Majewski
Évaluation :
5
Todo muy profesional
Teresita Gutierrez
Évaluation :
4
Le client n'a pas laissé de commentaire.
DANILO SUANSING
Évaluation :
5
The people that very nice and friendly, willing to help you, and that's a good thing. The lady at the front I don't know her name, but she was very very nice.
Cindy Gordon
Évaluation :
5
As always easy transaction and helpful friendly staff
Ariel Lopez
Évaluation :
5
I have to say, the young lady behind the counter (Iris) would be the main reason I will definitely use this location again. She is absolutely the most pleasant person there. I am so glad that she was the person that helped me. Thank you so much
Edward Sasturrias
Évaluation :
4
Le client n'a pas laissé de commentaire.
Emilio Guadarrama
Évaluation :
5
Le client n'a pas laissé de commentaire.
Luis Rivera
Évaluation :
5
If ever again I would be to move back to Orlando that will be my place to use for moving again 🙂👍
David Roman
|
Expérience générale
Évaluation :
5
Buen servicio
Jesus Penaranda
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rene Plasencia
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rene Plasencia
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nicaury Rodriguez-Galva
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jomyra Mercado
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Erick Knowles
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Erick Knowles
|
Expérience générale
Évaluation :
5
If I need to I would choose uhaul again thank you dianna
Dianna Beacham
|
Expérience générale
Évaluation :
5
Great Customer Service.
PETER CHEVALLIER
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARK MILLER
|
Expérience générale
Évaluation :
5
While I am sad to have to go, life is going well for me and it's time to spread my wings. Your location and staff were always amazing and I appreciate it. Thank you all for being you!!
abilio burgess
|
Expérience générale
Évaluation :
4
Service has been pretty good. My unit does have an issue with the ceiling. I advised the workers and he said they advised me they would have it looked at,
Diann Brooks
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
ALADDIN SMADI
|
Premières impressions
Évaluation :
5
Very good Customer Service.
PETER CHEVALLIER
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ramses Morantes
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ALEXIS MUNIZ VALDEZ
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
George Hagley
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Angie Rose
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Maria Rivera
|
Expérience générale
Évaluation :
5
Keep up the good work.
David Roman
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Frank Molina
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tamika Harper
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Maricel Delvalle
|
Expérience générale
Évaluation :
5
Giovanni was very professional and courteous
FAROOK MOHAMMED
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Antoinette McIntosh
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gordon Graves
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
RICHARD COLON
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
lourdes Garay
|
Expérience générale
Évaluation :
4
Everything went smooth and all the staff were very polite and helpful. 👍🏽
Kenia Romain
|
Premières impressions
Évaluation :
1
Le client n'a pas laissé de commentaire.
David Self
|
Expérience générale
Évaluation :
4
Security gate was often out of order and left open. We understand there was a work order in but for the past few months, the gate has been open 24 hours.
Dennis Brown
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Myrtis Thomas
|
Expérience générale
Évaluation :
5
Very friendly service staff and easy to use services.
Gregory Gragg
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gawin Gooden
|
Premières impressions
Évaluation :
5
At this location great. Just some locations like S Orange St orlando fl that ruins the reputation of the company.
Christian Geronimo
|
Expérience générale
Évaluation :
5
It wa very efficient
Israel Ramos
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Myrtis Thomas
|
Online Move In
Évaluation :
5
Easy, fast, and a lot of space
Mercedita Burgos
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Edwin Alvarado
|
Expérience générale
Évaluation :
4
Office at location was extremely friendly and provided great service.
RICARDO RIVERA
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jamiesue Johnson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Haydee Cornier
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Aisha Brooks
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carmen Cruz
|
Expérience générale
Évaluation :
4
At current this location has had road construction going on for the last 2 years. This make road access a little difficult. I know that is not the facilities fault.
Harry Lugo
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Miredel Cortes
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Wayne Francis
|
Expérience générale
Évaluation :
5
They were very professional, friendly and helpful he store was clean the storage was clean .. you need more climate control storage.
Maria hernandez
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Maria Rivera
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOSE SERRANO
|
Expérience générale
Évaluation :
5
Todo estuvo muy muy bien y me trataron súper bien 100 por ciento recomendado
Braulio Irizarry
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sharika Yelverton
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARY DUNLAP
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Angie Rose
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Madeline Ovido
|
Expérience générale
Évaluation :
5
When I called the UHaul 800 number to get a different store facility because my original reservation was completely messed up I was told by the representative that I was getting a 10x10x10 Environmentally controlled storage room. We we arrived at the Goldenrod location it was a 10x10x6 which does not accommodate a King size mattress so I had to use a secondary storage facility. I am giving the facility an excellent rating but UHaul and my move get a poor rating at best.
Scott Heffner
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Teaira Gordon
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
PEDROANTONIO PRESINAL
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
KATHY MARTE
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
yahaira santiago
|
Expérience générale
Évaluation :
5
I have, in the past couple weeks, had way more experience working with storage solutions than I want to contemplate. But, U-Haul has been exemplary both in terms of storage and truck rental.
Karina Wright
|
Online Move In
Évaluation :
5
They were amazing
Tabatha Newman
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ASHLEY KAYLA SHARPE
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
abilio burgess
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bianca Diaz
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
TAMMY DILKS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ASHLEY KAYLA SHARPE
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Yvette Bencebi
|
Expérience générale
Évaluation :
5
always friendly and very helpful!
Bryan Morris
|
Premières impressions
Évaluation :
5
Bien ❤️❤️❤️
Jorge De Jesus
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
PEDROANTONIO PRESINAL
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tiffani Crawford
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Reinaldo Gonzalez
|
Premières impressions
Évaluation :
5
One thing am not sure if there is any lighting in the unit for when it start to get dark while am in the unit. thank you.
Maria Rivera
|
Premières impressions
Évaluation :
5
Richard and his staff was absolutely amazing but especially Richard! Awesome manager!!!!!!!
Lynette Rocha
|
Expérience générale
Évaluation :
5
We moved down in June, had problems back home with Uhaul and absolutely no problems with this one! Amazing staff, very friendly and helpful.
Amber Appling-Gilday
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kenneth Miller
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Deneene Gonzalez
|
Premières impressions
Évaluation :
3
I was supposed to get a free month rent and they still charged me the month.
Mileslie Gonzalez
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Alston Phillips
|
Expérience générale
Évaluation :
5
Regular storage was clean, convenient but a bit overpriced. Staff s friendly and helpful.
Irene Patina
|
Expérience générale
Évaluation :
4
Thank u so much wonderful service
ALICIA CASADA
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jovel Williams
|
Expérience générale
Évaluation :
5
I have never had a complaint and the manager was very professional and helpful during the pandemic time. Merci
Maribel Alicea Hernandez
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Raber
|
Expérience générale
Évaluation :
5
El manager muy atento con los clientes y servicial
Luis Posada
|
Expérience générale
Évaluation :
4
quick and friendly
Seccionie Davidson
|
Premières impressions
Évaluation :
4
I thought storage would be bigger b/c it says 1-2 bedroom luckily for me I didn’t have furniture
MAQUITA COLEMAN
|
Online Move In
Évaluation :
5
Todo Super bien y el trató y servicio bueno ya q es mi tercera vez q usó el servicio de store Super.
Jorge De Jesus
|
Premières impressions
Évaluation :
2
In the 8 years that I have been there. Staff has been awesome the few times that I was there. Highly recommend this location. Thank you so much. And appreciate you all.
SYLVIA GUADALUPE
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Victor Maysonet-Santiago
|
Premières impressions
Évaluation :
3
I closed out my unit with almost two weeks left that I paid for and was not given any money back. Very disappointed.
Gina Roldos
|
Expérience générale
Évaluation :
5
I have used this location many times before and it has been pleasant and useful for me.
David Roman
|
Expérience générale
Évaluation :
5
It was the manager Richard who went over and beyond to help me, if it wasn't for him my experience with this location would have been horrible.
Tanya Jones
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Judith Turney
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRIAN DASHIELL
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Andrea Harris
|
Expérience générale
Évaluation :
3
Not much space for big rental trucks. Very crowded facility.
Kristie Katkavich
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
AMY DOBSON
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Joseph Gilley
|
Expérience générale
Évaluation :
4
My unit had an immense amount of spiders. I left my things for a month and pretty much any item that was touching walls of the unit had super webs and a possible large spider. I killed 18 just in the process of moving my things out of the unit and have been finding sneaky ones in my new place since bringing my stuff back.
Alecia VanBuren
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Victor Morante-Donayre
|
Premières impressions
Évaluation :
5
Excelente todo gracias
Nestor Rojas
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANDRE JACKSON
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JANETTE CIRILO
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Daniel Khourshid
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Corbin
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sean Ferreira
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amy Cook
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Gloria mcswin
|
Online Move In
Évaluation :
5
Very good on time
Carlos Bustos
|
Online Move In
Évaluation :
2
This was the worst move of my life, I get to the storage, when I reserved I explained I needed the biggest size, I was told I would get the biggest one because I explained I had a 3/2 I was moving out of. Get to the storage I was given a small storage and told they had no more available I ended up having to leave some of my items outside of the storage unit knowing they would be stolen, they did nothing to try and resolved this problem and yet my sister in law saw empty units that was bigger than mine empty. I am beyond mad and won't use their storage units after this!
Tanya Jones
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Eldred Carty
|
Premières impressions
Évaluation :
2
Le client n'a pas laissé de commentaire.
Amina Gomango
|
Premières impressions
Évaluation :
5
Brian was very efficient, courteous and professional. I was rather impressed with his outstanding customer service. This is extremely rare with many young people. Someone has trained him well.
TRAVIS CLEMONS
|
Premières impressions
Évaluation :
4
It was very clean, but the hallways are way to narrow.
Gina Roldos
|
Premières impressions
Évaluation :
5
I love the SERVICE. Everyone was friendly and courteous.
Emma Pena
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
TRAVIS CLEMONS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Matthew Slider
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
Santos Cabrera
|
Premières impressions
Évaluation :
5
Happy with the service and help the employees provide me very professional and respectful.
ZUGEIRY MUNIZ
|
Expérience générale
Évaluation :
5
Staff was outstanding and incredibly helpful.
Drew Arnwine
|
Premières impressions
Évaluation :
5
Great customer service from the staff, really appreciated it !
sharon petrelles
|
Expérience générale
Évaluation :
1
I moved out of this unit on June of 2020. I paid the balance and went in the office, the clerk told me to empty the unit and take the lock with me. I did. On my way out I stopped at the office again and he told me no docs need to by signed. I then get bills for each month after my move out. In multiple attempts to contact this store the phone was hung up. Terrible expierence! And I moved out on June/2020 not Jan/2021.
Roberto Hernandez Borras
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jose Ruiz
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
TIRZA AUSTIN JENKINS
|
Expérience générale
Évaluation :
5
bien information de los services que Preston
Buena atencion
Luis Posada
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Harry Ingersoll
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mona Staples
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dayana Nieda
|
Expérience générale
Évaluation :
5
Thank you for providing great service!
Latosha Hightower Hayes
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Phillip Shivel
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Irma Pinero
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Vaughn Goover
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Shania Frazer
|
Expérience générale
Évaluation :
5
The manager Richard is an awesome and kind man! The staff was nice and helpful as well! Merci les gars!
princess ortiz
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MELMAR ORDINARIO
|
Premières impressions
Évaluation :
5
Fast, Friendly service
Armod Bass
|
Premières impressions
Évaluation :
2
False advertising on storage unit. The truck I rented had the check engine light on the entire trip.
TIRZA AUSTIN JENKINS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lori Hill
|
Expérience générale
Évaluation :
3
when I moved my stuff to the storage gate was broken so gate had to be left open and this went one for at least a week. another time I went there at 6:30 pm lights for building 6 and 7 were out..
Delores (Lori) Diaz
|
Expérience générale
Évaluation :
5
Always dealt with friendly staff
FRANCISCO BERMUDEZ
|
Expérience générale
Évaluation :
5
the young woman who helped me was professional and took care of all of my needs , I will refer any friends to your location.
Susanne Cherkowsky
|
Premières impressions
Évaluation :
5
Thank you for your help very helpful
Nelson Fairfoot
|
Premières impressions
Évaluation :
1
Terrible service. The employees were dishonest. Never again.
Ada Nnadi
|
Expérience générale
Évaluation :
5
Very easy to use
Valarie Zawacki
|
Expérience générale
Évaluation :
4
I checked in online. it was fast & easy. when I got to the storage it was clean & they had left me the lock with keys. the only negative is gate was open because it was broken.
Delores (Lori) Diaz
|
Premières impressions
Évaluation :
5
You are the best
Heady Torres
|
Expérience générale
Évaluation :
5
I have nothing negative to say.
Jonathan McNair
|
Expérience générale
Évaluation :
5
This location has the best staff!!! They have been wonderful during the tough situation that my daughter and I have been going through. The manager and staff have compassion and a good heart.
TRACY HARRIS
|
Expérience générale
Évaluation :
4
Aucun
Carmen Cirilo
|
Premières impressions
Évaluation :
3
The staff was great once you got to them. The wait was extremely long they really need more help at this facility. Happy the storage was ground level and accessible.
Santoria Johnson
|
Premières impressions
Évaluation :
5
I moved from Texas to Orlando using U-Haul truck for my moving, I kept my unit #543 for 2 years, I used U-Haul truck for my moving to my apartment. Thank you U-Haul for making everything easy for me!!
Diana Ramos
|
Expérience générale
Évaluation :
5
Great place!
KARIN SALLENT
|
Expérience générale
Évaluation :
5
Friendly staff. Got us in and out in a matter of minutes. Great location.
FRANCISCO BERMUDEZ
|
Premières impressions
Évaluation :
4
For the most part everything worked out as planned with moving 2 u boxes across the country. One minor glitch along the way however it was handled quickly and the GM Richard was a great help.
Craig Kennedy
|
Expérience générale
Évaluation :
4
One small hiccup from customer service phone call that was resolved the next day other than that it was a very smooth delivery from start (San Diego) to finish (Orlando). Merci
john Virissimo
|
Expérience générale
Évaluation :
1
Was billed several times after I turned in my UPod!!! One time being a charge over $500!!! This issue wasn't fixed for months and continued to happen. I'm not sure if it is fixed now!!
JULIANA SANTIAGO
|
Expérience générale
Évaluation :
5
Thank you guys. Awesome customer services. Nice facilities. Will use them again if I'm in need again.
marjorie pratts
|
Expérience générale
Évaluation :
5
Excelente atención ...muy buen trato
Luis Urdaneta
|
Premières impressions
Évaluation :
3
I did not go into the store or office just spoke with the personnel on the phone
RAYMOND POWERS
|
Expérience générale
Évaluation :
5
Outstanding service and folks.
Gerald Narlock
|
Expérience générale
Évaluation :
4
Staff there deserve the best ratings available. They went over & beyond
Lilyanna Martin
|
Expérience générale
Évaluation :
5
Adam and his crew are the BEST
ROBERT FALZONE
|
Expérience générale
Évaluation :
4
Great customer service with a smile.
SHALONE MATCHEM
|
Expérience générale
Évaluation :
5
Great customer service at this location. Plenty of trucks and trailers to choose from. Everything you need to do it yourself. Gated access works great.
JAVIER SANTIAGO
|
Expérience générale
Évaluation :
1
THE STAFF OF THIS FACILITY DO NOT HAVE ANY COMMUNICATION WITH OTHERS FACILITIES THAT ARE IN OTHER CITYS THE COMMUNICATION LEVEL IS LOW AND ONE HAND DO NOT KNOW WHAT THE OTHER HAND IS DOING VERY POOR.
eleonora dijon
|
Expérience générale
Évaluation :
5
Great service!!!!
Yolanda Colondres
|
Expérience générale
Évaluation :
5
Thanks for everything
LaKeatha Harris
|
Expérience générale
Évaluation :
5
Like the covinience of having everything in climate control where none of my stuff would get damage, staff was really helpful and friendly
Luis Colondres
|
Réservation
Évaluation :
5
Merci
Velindia Marks
|
Expérience générale
Évaluation :
3
Out of the many times I called back for this location to reach out to me for inquiries or even lost and found items, not once did i ever recieve call backs pertaining to my immediate account with'em.
curtis parham
|
Expérience générale
Évaluation :
3
Very nice customer service !
Yvonne Rogers
|
Expérience générale
Évaluation :
5
Excellent customer service 👍
BRENDA James
|
Expérience générale
Évaluation :
2
a blow out on the trailer; bad wind shield wiper I arrived in in Fl. was told you had a unit I needed it was the only one left had to pay first month rent if I get it frustratin
Yvette Coleman
|
Réservation
Évaluation :
4
24hrs acess shouldn't be charge others dont charge that...only thing other then that was a great location
Jose Ortiz
|
Expérience générale
Évaluation :
5
Very helpful and extremely curtious staff.
Alan Kirschman
|
Expérience générale
Évaluation :
1
You charge us for a storage unit we moved out before the payment date. We asked you on the 10th of July to take us off auto pay cause the unit was going to be empty on July 11th. Refund. Is due..
joseph roberts
|
Expérience générale
Évaluation :
5
Excellent!
Yunelkis Redonavich
|
Expérience générale
Évaluation :
5
The Goldenrod location is an above-average UHaul experience. The staff was extremely friendly and helpful. The store was well organized.
Christina Farid
|
Expérience générale
Évaluation :
5
It’s a excellent company in my 3th time keeps me going back every time prices y services you can beat them.thaks again.
MARCO SANCHEZ
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.