Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great service from this location - owner is awesome at his customer service
Ted L.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alyse B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
DOUG B.
Évaluation :
4
Le client n'a pas laissé de commentaire.
WILLIAM R.
Évaluation :
5
Good. I appreciated the discount.
Paul R.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steve C.
Évaluation :
5
I can not think of any thing to improve on. I was very impressed with the sanitizing of the employee. The employee who attended to me this morning was very thorough. He was also friendly, he made sure to answer my questions. One thing he did that impresses me a lot was the fact that he sanitize and clean the van after he headed me the van keys.
Stephanie S.
Évaluation :
5
Customer service was very kind and pleasant to work with. I will be recommending this location to all my family and friends! Thank you!!
Joyce A.
Évaluation :
4
the truck ran real bad it felt like if you gas the truck it ran real bad
doreen J.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joshua B.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Trevor C.
Évaluation :
5
Joe was great. Very understanding and helpful. The only issue I could state with the site itself is that there is very limited parking.
David Z.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brandon B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Monica S.
Évaluation :
3
The truck I rented had a roof leakage on the front left corner. It was a rainy day and this leakage caused my furniture to get soaked in the water during move. Because of this this water leakage, my costly dining table and bed has gotten a water damage.
Pardeep B.
Évaluation :
5
No problems, no improvement necessary.
BRIAN S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Justin B.
Évaluation :
5
Joe is very helpful and a nice guy, employees are friendly as well.
BRIAN S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gary H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARRION B.
Évaluation :
5
The staff was nice and helpful, worked fast and was available to meet all my needs when coming back after renting the truck and getting a small storage unit
Yokia C.
Évaluation :
5
Joe and Sandy are great to work with. Their shop is clean and orderly. They have the items you may need to move. Not like renting from a gas station rental location, who don't have anything to help you. Their trucks are clean and ready to go. Their customer service is excellent. They can't do enough to help you and the ease of moving. Gas station location rental facilities don't compare with them. U-haul should feel lucky to have dedicated employees like Joe and Sandy, their service is far beyond any others. I will rent from them again.
James G.
Évaluation :
5
Everything was great no need to improve anything
Jeff L.
Évaluation :
5
Le client n'a pas laissé de commentaire.
leon D.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jennifer B.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Clavon B.
Évaluation :
5
Awesome smooth move. Very well organized through completion . Je recommande fortement ce service. Fast efficient and careful moving your items. I was very pleased with their service from beginning to end.
Michele L.
|
Premières impressions
Évaluation :
5
Very friendly and accommodating. Great customer service at this location!
Scott M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Renea W.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kayla S.
Évaluation :
5
I've rented from this u-haul in the past. Joe is always great to work with.
Guy G.
Évaluation :
5
Le client n'a pas laissé de commentaire.
ALLISON G.
Évaluation :
5
The woman working here was incredibly helpful and went above and beyond to ensure we could drop off our 15' truck.
SAMUEL F.
Évaluation :
5
Le client n'a pas laissé de commentaire.
alexis b.
|
Expérience générale
Évaluation :
5
The lady and the man are very nice
Charlie S.
|
Expérience générale
Évaluation :
5
Everything was very easy.
Angela R.
Évaluation :
5
Le client n'a pas laissé de commentaire.
KRISTINE H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRIAN S.
Évaluation :
5
Don't have a recommendation
John C.
Évaluation :
3
Have better workers that shows respect and to always listen to your customers
Teresa T.
Évaluation :
5
Great owners. I have rented here numerous times and they are always great to work with & run a first class operation.
Mark E.
Évaluation :
5
Joe was extremely friendly and helpful. It was a cold morning and the truck was pre-warmed and ready to go when I arrived.
Richard M.
Évaluation :
5
Joseph and Sandy was and are two marvelous people to work with and I would recommend anyone to that site.
Alvin C.
|
Expérience générale
Évaluation :
5
Very satisfied
Teresa T.
|
Premières impressions
Évaluation :
5
Joe (I think) at the desk was super helpful Thank you very much1
Barbara H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dane H.
Évaluation :
5
Vehicle had warped brake rotors. Steering wheel shook when applying brakes. Notified employee of problem. Everyone at that location was very friendly and helpful.
Curt U.
Évaluation :
5
I enjoy an experiencing the hospitality that you guys gave me thank you for your service if I ever need you guys again I will come
to you thanks a lot Joe and Sandy. From Randy Hogan. Sorry the way things went down at the end I got a very sick
Randy H.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Betty B.
|
Expérience générale
Évaluation :
5
Truck was presented in clean and well-maintained condition. Daniel was professional and courteous with the entire rental process. Would recommend U-Haul Moving & Storage of Granville Station to others.
John J L.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael H.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jadonn W.
Évaluation :
5
Joe does a great job. He is fast, courteous, and friendly. Very efficient. I always try and rent from his location and recommend them to friends.
Peter S.
Évaluation :
5
In the future, I will go out of my way to use this location. Joe was a pleasure to work with.
Adam M.
Évaluation :
5
Excellent service and equipment. Thank you
Michael P.
Évaluation :
5
Joe was the best
Philip S.
Évaluation :
5
The staff was friendly and very helpful!
Lisa R.
|
Expérience générale
Évaluation :
5
Nothing. Everything was fantastic!!!!
Richard L.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laron W.
Évaluation :
5
The owners of this location are great. Ill never rent uhauk anywhere else in Milwaukee
Mark E.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brett J.
Évaluation :
5
Let customers know to check the email message before they leave the lot so they can verify the condition of the truck compared to the pictures or do an in person inspection with the customer together before they drive away.
Diane S.
Évaluation :
4
The lanes were not lit as much as they could be
KEVIN W.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
wayne e.
|
Premières impressions
Évaluation :
5
Trailer kept blowing fuses in trailer wiring
D B.
Évaluation :
5
Bathroom is very nice and clean.
Eric P.
|
Premières impressions
Évaluation :
5
Keep up the gud work!
Joseph E.
|
Premières impressions
Évaluation :
5
They were very welcoming me as I was moving my things out of the way kept asking me if everything was okay I was very pleased with the service. Sandy the manager woman sanitizing the office. Bathroom very clean . I saw her sanitize the trucks when when someone return them. Truck that I got was very clean windows clean smell fresh.
Wanda D.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
David R.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Adam N.
Évaluation :
5
Le client n'a pas laissé de commentaire.
James P.
Évaluation :
3
The truck I had needed an alignment and a new starter. It struggled to start all day.
Mark F.
Évaluation :
4
The staff on the phone and in person were friendly and helpful!
Lisa R.
|
Premières impressions
Évaluation :
5
The staff here are always helpful and happy. Very Welcoming.
Tequila H.
Évaluation :
5
Very, clean and friendly. Move-in process was very convenient. Completed everything online, I was able to pull right up enter my gate Gide and begin moving. I was greeted immediately upon arrival by my name so that was a plus. The couple that lives on site are excellent. I will always recommend.
Tequila H.
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
KERWIN R.
Évaluation :
5
The owner of this location is outstanding and a wonderful help in trying times for my son & I!
Julie P.
Évaluation :
5
Joe was amazing and really goes above and beyond for his customers
QUINETTA R.
|
Expérience générale
Évaluation :
5
Nothing the attendant was awesome and it really wasn't a good day for me and I appreciate his help.
QUENTIN G.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ricky F.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Daniel W.
Évaluation :
5
Joe was great. Truck was ready and met my needs. Merci!
Gary H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
KEVIN W.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
DWAYNA R.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Matthew Z.
Évaluation :
5
If I every need this storages again I will alway come back I love them / Jon to death
Lartine J.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MICHAEL B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
TAISHA W.
|
Expérience générale
Évaluation :
5
Joe is amazing and really go’s above and beyond for his customers.
QUINETTA R.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
CHRISTOPHER G.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shannon R.
Évaluation :
5
Le client n'a pas laissé de commentaire.
AVIS T.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark B.
Évaluation :
5
Joe and Sandy are very nice people there the best. The place is safe and secure and very clean.
Nancy D.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
David K.
|
Expérience générale
Évaluation :
5
The owners are wonderful and super kind people! We loved working with them. The storage facilities are very well maintained.
Robert R.
|
Expérience générale
Évaluation :
5
Joe was excellent at making a rough situation for us, more manageable!! Thank you Joe!! We will be back!!
Julie P.
Évaluation :
5
Desk person was friendly and helpful
Storage unit was very clean
CAROLYN D.
|
Premières impressions
Évaluation :
5
Great customer service!!
Darnell T.
Évaluation :
5
They two representatives were very nice, were able to assist me with my auto transport quickly and overall dropoff was very easy.
Anas S.
Évaluation :
5
Very easy in and out and great customer service!
Robert G.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eric S.
Évaluation :
5
Joe was a pleasure. He “wanted†to make sure everything was good to go for me….as opposed to just dealing with another person. Honestly there are other Uhauls closer to me but I do prefer going to this one because of Joe. To prove my point, I just rented and returned the truck today and already reserved another one with Joe for next week.
John K.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark B.
Évaluation :
3
Le client n'a pas laissé de commentaire.
Debra R.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Wende R.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Pleshette C.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
SARA JENNIFER B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
D B.
Évaluation :
5
Joe did a great job!!! Super knowledgeable, friendly and bd helpful.
Gary T.
Évaluation :
2
I was over charged for my rental and my charge card is now over the credit limit.
Jeanine K.
Évaluation :
5
Joseph and Sandy do a great job at maintaining the storage facilities/grounds
JORGE F.
|
Expérience générale
Évaluation :
2
Rentals should be on a first come first serve basis. We reserved at another Uhaul located a month in advance so that we would have a trailer. They then assigned us to the Granville one the day before even though people reserving trailers after us got their trailer at our desired location. So instead of driving 10 minutes roundtrip, we had to drive an hour round trip. Worse experience and will never use Uhaul in the future.
Tyler H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gregory K.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kevin B.
Évaluation :
5
The two folks that helped us, a woman when we picked up the cargo van, and a gentleman that was there when we dropped it off were wonderful and helpful. Also the person who helped me on the phone initially to find the vehicle was also kind, helpful, and efficient with creating the reservation. Happy customers. Please extend our thanks to theses folks if you can.
Jennifer J.
Évaluation :
5
hard working, accommodating franchise owner
Christopher B.
Évaluation :
5
Joe was very helpful. Thank you!
David J.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Daphiney C.
Évaluation :
5
Equipment was clean and presentable. Only when loaded did the trailer show signs of suspension issues.
CHAD K.
Évaluation :
5
S.O.
Eric H.
Évaluation :
4
Le client n'a pas laissé de commentaire.
JESSE S.
|
Expérience générale
Évaluation :
5
Nothing. Everything was great!! Thanks for everything. Will always choose U-Haul!!
Amanda L.
Évaluation :
5
Your staff on Granville are such great people to work with. They have excellent communication skills. They are understanding and helpful and they have great hearts.
Vera H.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
LAWRENCE E.
Évaluation :
5
Joe is exceptional.
Thomas B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
diane M.
Évaluation :
5
Great service !!!!!
Richard K.
Évaluation :
5
Awesome people! I will definately be back to rent from them
Brian P.
Évaluation :
5
Continue the same thing that you're doing. Great job . I'd recommend you to all my friends.
Elizabeth B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Geoffrey G.
Évaluation :
5
Staff great, very helpful.
Francois (Frank) R.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gregory R.
Évaluation :
5
Le client n'a pas laissé de commentaire.
David K.
|
Premières impressions
Évaluation :
5
Thank you for your customer service
Demetreus R.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
corey m.
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Karen H.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Articia S.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Teiana H.
|
Premières impressions
Évaluation :
5
Joe is super friendly and helpful. Wonderful place to rent.
Robert R.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Angela G.
|
Premières impressions
Évaluation :
5
I'll always go to U-Haul for my storage needs and it's been a pleasure always.
Randy M.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael G.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Craig T.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
venetta s.
|
Premières impressions
Évaluation :
4
I just don't like you keep raising the storage fees it's been raised twice in the same year.
CLINTON S.
|
Premières impressions
Évaluation :
5
Granville is my favorite location & will not use another unless critically desperate. The location meets all of the Uhaul expectations but the staff there exceed expectations! Thanks for keeping my things safe during my renovations.
Angela-Marie A.
|
Expérience générale
Évaluation :
5
Joe and Sandy are the best!!!! They serve all of their customers with excellent professionalism. They always greet with smiles and both have very cordial personalities. World-class U-Haul representation to the utmost!!!!
AVIS T.
|
Expérience générale
Évaluation :
5
The facility is very, very clean. They are able to answer questions asap.
Fredrick G.
|
Premières impressions
Évaluation :
5
Great service
Aaron R.
|
Premières impressions
Évaluation :
5
Joe and staff were always friendly and helpful. I would definitely recommend this facility.
Tammy W.
|
Expérience générale
Évaluation :
5
Very help full. Had all the answers I needed. Really like the 1st month free.
robert b.
|
Premières impressions
Évaluation :
5
The rep was the kindest and most helpful person
Deidre H.
|
Premières impressions
Évaluation :
5
I was very pleased with the management of the site.
Tim F.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Angela L B.
|
Online Move In
Évaluation :
5
Felt very welcome there.
Tim F.
|
Premières impressions
Évaluation :
5
Excellent
Adrian R.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
LEONARD B.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Malcolm M.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Vanessa P.
|
Online Move In
Évaluation :
5
Very kind and friendly. Best customer service you can get!
She K.
|
Premières impressions
Évaluation :
5
The owners of this facility were so welcoming and accommodating. It was always smooth when I came to the facility and easy accessing my unit. Once when I left my lock undone they called and emailed me to alert me the same day to come and adjust it for security. They monitor the facility Well so I felt my things were safe until I could get there later that day. With them walking around and doing checks for such situations daily I am grateful. I appreciate all of their the hospitality! Would totally recommend!
Maya M.
|
Expérience générale
Évaluation :
5
Very experienced and gave me all the information that was needed for me
wanda D.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Loleta G.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tiyona M.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephen L.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Steve T.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dominique D.
|
Premières impressions
Évaluation :
5
They was very kind nice and patient with me 😊😊☺️☺️😊☺️😁
Easter C.
|
Expérience générale
Évaluation :
5
The staff and management was very accommodating to my needs. I will definitely use there service again and recommend to friends!
Nadine M.
|
Expérience générale
Évaluation :
5
The gentleman was friendly, he explained the storage process. I would definitely refer others here. Even when I called a few days earlier, the lady assist me was very friendly as well.
Tammy W.
|
Premières impressions
Évaluation :
5
I am just happy with the owners of the Granville location.
Yowanda C.
|
Premières impressions
Évaluation :
5
They where very friendly and fast, I was in and out in less then 20 mins. 👍🏽
Jerry S.
|
Premières impressions
Évaluation :
3
Thanks
Jacquelyn B.
|
Expérience générale
Évaluation :
4
BEEN USING THEM FOR AWHILE NOW...LOVE THEM
Charnell p.
|
Expérience générale
Évaluation :
5
Great customer service and nice storage facilities
James M.
|
Expérience générale
Évaluation :
5
Great staff very helpful
Dexter A.
|
Expérience générale
Évaluation :
5
Best customer service around!!! Great guy working the desk, friendly and knowledgeable.
Linda R.
|
Premières impressions
Évaluation :
5
Absolutely great customer service!!
Tamera T.
|
Premières impressions
Évaluation :
5
The worker was nice, polite and quick.
Seceana M.
|
Premières impressions
Évaluation :
5
Sandy and Joe were such a pleasure to do business with. Always a warm smile and helping hand.
Tennita C.
|
Expérience générale
Évaluation :
5
Very helpful and professional staff.
Dexter A.
|
Premières impressions
Évaluation :
5
Great storage experience.
Sterling H.
|
Expérience générale
Évaluation :
5
Sandy and Joel are very nice professional people, always there to help me with any of my needs. I would highly recommend the U haul to anyone.
RANDY C.
|
Expérience générale
Évaluation :
5
Great service,
Dion R.
|
Premières impressions
Évaluation :
5
Great understanding
frederick h.
|
Premières impressions
Évaluation :
5
Sandy was very helpful and friendly she did a great job
Suvonia C.
|
Premières impressions
Évaluation :
5
Great staff. Exceptional service. Will recommend them to any who ask.
Shannon S.
|
Premières impressions
Évaluation :
5
The care takers at this particular location are the best in the business. If they could be cloned for other locations you guys would experience major business increases.
victor m.
|
Expérience générale
Évaluation :
5
Sandy and Joe are always very helpful! Thanks guys I appreciate the service over the years! Only moved out due to relocating but I've been a happy customer at the Granville location for many years
Ronald S.
|
Expérience générale
Évaluation :
5
Joe and Sandy are wonderful. I have used their location several times over the past years when I needed to store my belongings and would go back if I need storage again.
misty j.
|
Expérience générale
Évaluation :
5
Need to hire a person like me
Randy H.
|
Premières impressions
Évaluation :
5
Very nice and informative. Sandy was pleasant to work with.
Chappelle R.
|
Premières impressions
Évaluation :
5
Joe and sandy are assets to this company. I wish they were my employees. They're professional helpful, the place is clean and ran correctly. By far the best uhaul and storage experience i ever had.
TAVIS B.
|
Expérience générale
Évaluation :
5
I 'd would recommend this U-Haul Storage Facility to friends.
Celestine L.
|
Expérience générale
Évaluation :
5
Very helpful. Got done in a timely manner and they were so tidy. Would recommend this place to anyone else. Very outgoing people great personalities. Thanks for the Hard work it's very appreciated
Demetres H.
|
Réservation
Évaluation :
5
Very friendly and helpful folks!
yvonne b.
|
Expérience générale
Évaluation :
5
You guys were awesome throughout my entire stay !!!!! Would definitely recommend this location
shamonica c.
|
Expérience générale
Évaluation :
5
Nice staff
Trayana C.
|
Expérience générale
Évaluation :
5
Wonderful staff!!!
Christine G.
|
Expérience générale
Évaluation :
4
just to do the things you are doing , great service.
Jimmie G.
|
Expérience générale
Évaluation :
3
No comments
MELISSA A K.
|
Expérience générale
Évaluation :
5
Friendly and helpful
Chari S.
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.